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KEYWORD "Informally Resolved" - 39 RESULTS
Owner complains about home listed on Zoopla when it wasn’t for sale

The owner of a home for sale has complained to the Advertising Standards Authority after seeing it marketed on Zoopla -...

10 April 2019

From: Breaking News

Agent changes Rightmove listing after complaint to ad watchdog

An estate agency has had to alter a listing on Rightmove following a complaint to the Advertising Standards Authority. Gravesend-based Waterman House...

21 November 2018

From: Breaking News

Emoov advert triggers another complaint to watchdog

The troubled Emoov hybrid estate agency, currently up for sale, has removed an advertisement after a complaint to a watchdog over...

07 November 2018

From: Breaking News

Purplebricks slapped on wrist (again) after complaint over radio ads

Purplebricks has been the subject of another complaint to the Advertising Standards Authority - and the issue has again been categorised...

03 October 2018

From: Breaking News

Emoov changes ‘save thousands’ wording after watchdog steps in

Emoov has agreed to change the wording of a Google search advertisement after a complaint was made to the Advertising Standards...

26 September 2018

From: Breaking News

Another online agency’s savings claim under scrutiny

An online estate agency run by one of the country’s youngest entrepreneurs has agreed to change a reference about savings on...

29 August 2018

From: Breaking News

Purplebricks told not to say it advertises on all major portals

Purplebricks has been the subject of another complaint to the Advertising Standards Authority, this time over a claim on its website...

22 August 2018

From: Breaking News

Sequence auction house amends advert after watchdog intervenes

One of the country’s largest auction houses has had to amend an advertisement on its website after an intervention by the...

20 June 2018

From: Breaking News

Estate agency adverts rank high in 'most complained about' league table

The annual report from the Advertising Standards Authority and the Committees of Advertising Practice, out today, shows that the estate and...

04 May 2018

From: Breaking News

Tepilo and Homewise revise online adverts after watchdog intervenes

Online estate agency Tepilo and over-60s ‘life plan’ property sales service Homewise have been rapped over the knuckles following complaints made...

18 April 2018

From: Breaking News

Complaints about two agencies lead to advertising watchdog stepping in

An estate agency has been the subject of a complaint over website wording which appeared to suggest that it had a...

21 March 2018

From: Breaking News

Savills amends auction website after complaint to watchdog over prices

Savills has amended its website concerning auctions after a complaint to the Advertising Standards Authority. The complainant challenged whether the listed guide...

31 January 2018

From: Breaking News

Purplebricks is subject of yet another complaint to ad watchdog

Controversial hybrid agency Purplebricks has been the subject of yet another complaint to the Advertising Standards Authority. An unnamed complainant filed a...

20 December 2017

From: Breaking News

Watchdog defends 'informal resolution' of complaints over online agencies

Outspoken estate agent Chris Wood has criticised the Advertising Standards Authority for its succession of ‘informally resolved’ judgements on complaints against...

07 December 2017

From: Breaking News

Online agency Yopa is subject of another complaint to watchdog

The Advertising Standards Authority has intervened following a complaint about a mailshot from the high profile online agency Yopa. The ASA says...

06 December 2017

From: Breaking News

Online firm Yopa removes agency comparison ad after complaints

The online agency Yopa has removed an ad comparing its performance against other estate agents after complaints to the Advertising Standards...

22 November 2017

From: Breaking News

Agency withdraws claim it was ‘only way’ to get highest sale price

The RE/MAX estate agency has withdrawn a claim in one of its promotional leaflets that its representative was "the only person"...

15 November 2017

From: Breaking News

Purplebricks viewings complaint informally resolved by ASA

The Advertising Standards Authority (ASA) has informally resolved another complaint made against wording on Purplebricks’ website.  A complainant suggested that the wording...

06 September 2017

From: Breaking News

Online agency subject of another complaint about website wording

Online agency HouseSimple has once again been the subject of a complaint to the Advertising Standards Authority. Earlier this month a HouseSimple advertisement...

30 August 2017

From: Breaking News

Rightmove listing changed after complaint over 'Help To Buy' price

A housebuilder has changed the price listed on Rightmove to the full marketing price after an intervention by the Advertising Standards...

02 August 2017

From: Breaking News

Connells Help to Buy complaint informally resolved by ASA

The Advertising Standards Authority (ASA) has informally resolved a complaint made against Connells. The case focused on a Connells Rightmove listing which...

17 May 2017

From: Breaking News

A poor advert for the agency industry

There’s good and bad in every industry and at first sight, this week has been one where the good have won...

01 April 2017

From: Features

Agency disputes rival firm's claim that it 'sells homes faster'

An estate agency in the north of England has complained to the Advertising Standards Authority about a rival firm’s claims saying...

22 February 2017

From: Breaking News

Quick Sale company in hot water over website 'offer'

The Advertising Standards Authority has stepped in following a complaint about a TV ad for a Quick Sale company, National Homebuyers.  The...

08 February 2017

From: Breaking News

eMoov amends website wording after ASA complaint

The Advertising Standards Authority (ASA) has informally resolved a complaint made against online estate agency eMoov.  The complaint challenged whether two statements...

25 January 2017

From: Breaking News

Countrywide amends property listing after complaint to standards watchdog

Countrywide has amended the website of one of its estate agency brands after an intervention by the Advertising Standards Authority. The ASA...

18 January 2017

From: Breaking News

Watchdog intervenes after complaints over agents' advertisements

The Advertising Standards Authority has intervened after a series of complaints about adverts placed by estate agents and other property industry...

04 January 2017

From: Breaking News

No action over ad claiming flats were 'waterfront' - when they weren't

The latest round of complaints made to the Advertising Standards Authority against property firms’ ads have once again ended only with...

23 November 2016

From: Breaking News

Another online agency asked to amend website after complaint

YOPA, the online agency that recently had an extensive TV campaign, has amended the content of its website following a complaint to...

26 October 2016

From: Breaking News

Agency agrees to remove outdated Rightmove info from ad

The Advertising Standards Authority has intervened in the case of an estate agency using information from Rightmove that was more than...

19 October 2016

From: Breaking News

Watchdog explains why agency complaints 'informally resolved'

The Advertising Standards Authority has explained to Estate Agent Today why many of the complaints made against estate and letting agents...

13 October 2016

From: Breaking News

ASA informally resolves more complaints against property firms

The Advertising Standards Authority (ASA) has published details of four more cases in which it has 'informally resolved' complaints made against...

21 September 2016

From: Breaking News

Complaint against eMoov savings claims informally resolved by ASA

The Advertising Standards Authority (ASA) has informally resolved a complaint made against online estate agency eMoov.  A media sales adviser for a...

14 September 2016

From: Breaking News

Online agency amends website after competitor makes ASA complaint

A dispute over claims made on online estate agency HouseSimple's website has been 'informally resolved' via the Advertising Standards Authority (ASA). Competitor eMoov challenged...

25 May 2016

From: Breaking News

Agency settles dispute with rival over 95% of sales completed claim

A dispute between two agents over a claim that “95 per cent agreed sales proceed to completion” has been resolved informally...

31 December 2015

From: Breaking News

eMoov and other property firms resolve ad disputes with advertising watchdog

eMoov is one of several property firms to have ‘informally resolved’ disputes with the Advertising Standards Authority - usually achieved by...

16 December 2015

From: Breaking News

Purplebricks and other agencies resolve complaints to advertising watchdog

Four estate agencies including online player Purplebricks have resolved complaints submitted to the Advertising Standards Authority. Every week the ASA publishes a...

14 October 2015

From: Breaking News

Agencies amend wording of ads to escape advertising watchdog action

Two agencies have agreed to amend the wording of their advertisements to avoid the possibility of formal action by the Advertising...

07 October 2015

From: Breaking News

Online agent changes ad after 'misleading' complaint

Online estate agency HouseSimple has changed the wording of one of its adverts after the Advertising Standards Authority (ASA) received a...

26 August 2015

From: Breaking News

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