Archive

Artificial Intelligence is now a part of all our lives, but my attention was grabbed recently by an AI critique of...

Regional agency Mundys has snapped up a sales business, taking its branch total to five. It currently has two offices in Lincoln...

Why professional indemnity claims are on the rise In today's volatile economic landscape, the uncertainty faced by landlords and tenants has reached...

Industry partner Jerry Lyons is launching a new network to support independent ethical estate agencies. The Ethical Agent Network (EAN) aims to...

Winkworth Shepherd’s Bush has passed to new owners in the latest example of succession planning at the franchise agency network. Its former owner,...

Estate agents are in a unique position – we handle the meeting of people’s aspirations probably more than any other profession....

An estate agent has hit back at the Advertising Standards Authority (ASA) after the watchdog banned a poster advertising the firm’s...

Trust has always been vital for building and nurturing good relations between an agent and their customer. Maintaining trust will keep...

We’ve probably all learned to be a little less cynical about politicians in recent weeks, given the tragic events. We perhaps...

Agent wages have been in the news this week, with boastful claims from a number of self-employed businesses about the sums...

In this latest video interview exclusively for EAT & LAT readers, video interviewer Chris Buckler speaks to Harry Turner, director of...

I want you to ask yourself a question, what is your reputation? By that I mean your personal reputation and your...

In the first of a two-part special with the presidents of the UK’s largest property trade organisation, we carry out an...

A recent survey run by mio revealed that almost 50% of home movers selected their estate agent because they liked them....

In the previous edition of PropTech Today, Nathan Emerson highlighted the importance of effective implementation, linking poor staff engagement to the...

In this week’s In Conversation Today, I speak to someone who has made an excellent impression on the property industry in...

Who are you and what does it say on your business card? I am Mark Armstrong, and my business card says...

Keller Williams now boasts 377 estate agency partners across the UK - agents that have set up and run their own...

First the good news - estate agents are trusted more than politicians and no less than bankers. Now the bad news:...

Honesty is a concept that journalists will tell their readers is non-existent for estate agents. Yeah, right! But as the end...

As regular readers will know, the Natter kickstarted a series last time out zoning in on local independent agents – the...

In July, here at Environet UK, we transferred 100% ownership of the company to our employees, in the form of an...

As the review of the recommendations of the Regulation of Property Agents Working Group continues, Emily Hawthorne, mio Account Manager and...

Hindsight is 20-20 vision, of course, and we can all see things we did ‘then’ that we would not do ‘now’....

Agents now have a chance to say what they think should be in a new Code of Conduct being discussed following...

Video tours, heralded as the next big thing just a few weeks ago, are being abandoned by buyers and dismissed as...

It’s time to draw a line in the sand and condemn our rival portals for their current charging structure. Little will...

For complete transparency, I write this column first thing on a Tuesday morning and have done for a couple of years...

The government has published proposals for far-reaching changes to the way estate and letting agents are regulated, trained and licensed. The proposals...

For many years, the majority of agents have stuck to the tried-and-tested 9am-6pm opening hours framework. But is this now changing,...

When it comes to building online reputation, Google is king. It is estimated that over 90% of consumers Google a business before...

No, I haven’t lost the plot. Such a thing exists – and if you’re familiar with North London, there is a...

A maverick Cornish estate agent who falsely gave the impression to customers that his business was highly successful has been hit...

The Royal Institution of Chartered Surveyors is consulting members on the creation of a personal statement which they must sign to...

The sun has finally returned to ours skies and you’re on the lookout for a little bit of summer reading. As...

Why I won’t buy Purplebricks shares and why if I had any, I’d sell fast… In its latest adverts, Purplebricks attempts to...

Purplebricks is to work with respected review website Feefo - in addition to keeping its controversial existing link with Trustpilot which...

Online estate agent eMoov recently set itself apart by directly addressing the issues of openness and transparency that have long dogged the online business...

Giving clients reliable advice when they are buying, selling or letting a home lies at the core of every successful estate...

News headlines talk more and more about a slowdown in the property market, a drop in house prices and the need...

Ten years ago this month (April 2007) tenancy deposit schemes were first introduced in England and Wales.  You need to go a...

An estate agent at an office of London agency Felicity J Lord, who alleged unethical practices were taking place in the...

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...

eMoov founder and chief executive Russell Quirk has launched another online petition, this time calling for mandatory licensing of estate agents. The...

With almost a fifth of house sales in Britain collapsing every year, it’s now more vital than ever that we –...

By Iain C. White, Agency Mentors One of the best pieces of advice I have been given over the years is to...

An estate agency owned by Countrywide has relaunched with what it calls “an innovative, premises-free business model that seeks to redefine...

A two bedroom apartment with an asking price of £125,000 has sold for £140,000 despite - or perhaps because - its...

First of all, welcome back everyone. Hope everyone had a great and relaxing break for Christmas and New Year. (Is anyone...

The consumer is King and to protect sellers and buyers' best interests estate and letting agents have to operate in the...

Wind back the clock a few years and the working relationships I had with most estate agents was productive, beneficial and...

A sales director of a branch of Humberts has resigned after being found guilty of stealing £2,500 from a charity. Jane Hale...

An independent estate agent based in Leicestershire has urged agents to play a more active and altruistic role in their community. William...