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KEYWORD "Guidance" - 371 RESULTS
New Covid guidance to estate and letting agents

Propertymark, the main industry trade body, has this evening updated its guidance on Covid safety for estate and letting agents in...

11 January 2022

From: Breaking News

New guidance on house moves for un-vaccinated buyers and tenants

The government is clamping down - at least a little - on unvaccinated buyers and tenants in some specific circumstances.  New guidelines...

07 January 2022

From: Breaking News

250,000 homes may be unmortgageable because of insulation - claim

A surveyors’ trade body claims as many as 250,000 homes could find themselves impossible to sell or secure a mortgage on...

21 December 2021

From: Breaking News

Buyers take Covid tests before viewings - Agents support idea

Propertymark has come out in support of the Scottish government’s demand that buyers take lateral flow tests before viewings. The measure is...

20 December 2021

From: Breaking News

A 9 to 5 estate agent…dream on!

There’s lots of talk of people moving over within estate agency to be self-employed so they can chase the dream of...

18 December 2021

From: Features

Masks: Agents should wear them even if public not in branch - call

Agents are being advised to wear face masks at work - even if no member of the public is present.  Paul Offley,...

01 December 2021

From: Breaking News

Covid Reminder - Face masks legally required in all agents’ offices

Face masks are legally required in estate and letting agents from today according to new government guidance released overnight. The guidance makes...

30 November 2021

From: Breaking News

A guide for Money Laundering Officers: Championing AML compliance in your agency

Increasingly rigorous Money Laundering Directives have made regulations in the property industry more stringent than ever, and Estate Agents have a...

22 November 2021

From: Legislation & Compliance

Property Natter – catching up with The Singing Estate Agent

In this latest Natter piece zoning in on independent agents doing things differently, following on from the one I did with...

20 November 2021

From: Features

Purplebricks share price crashes after huge business slump

Purplebricks' share price tumbled a remarkable 34 per cent this morning when trading opened on the London Stock Exchange. The price crashed...

04 November 2021

From: Breaking News

Is your business ready to offer the best digital experience to your customers?

In this thought leadership article, Videosign CEO Steven Tallant looks at electronic signatures and conveyancing and whether the time is nigh for the...

16 October 2021

From: Features

Locked or open-door policy - has Covid changed the way offices operate forever?

In this piece, Tom Davis, press officer at Propertymark, explores the debate surrounding a locked or open-door policy, and whether the...

02 October 2021

From: Features

360° virtual tours require GDPR and CPR compliance

As virtual tours start to get even more popular, and in some cases become the norm for the majority of letting...

18 September 2021

From: Features

Deals collapse because of confusion over stamp duty changes

Propertymark says confusion over new stamp duty rules has led to a surge in fall-throughs. Since April 1 homes bought in England...

10 August 2021

From: Breaking News

Can landlords and agents take photographs during property inspections?

Taking photographs or video footage during a routine property inspection can be a contentious subject. While landlords have every right to...

07 August 2021

From: Features

Why it pays for landlords to have a property manager

Around 2.66 million landlords were operational in Great Britain in 2019, according to data estimations previously released by Hamptons International. Of those...

28 July 2021

From: Features

Government tells agents: ‘exercise Covid caution and restraint’

Agents have been told in new government guidance that the liftings of some Covid restraints in wider society “does not mark...

26 July 2021

From: Breaking News

Zoopla - why the property market won’t lose momentum in 2021

Zoopla data has confirmed that buyer demand started to moderate in the months prior to the initial stamp duty holiday tapering...

24 July 2021

From: Features

An interview with Ben Ridgway, Managing Director of iamproperty

Ben Ridgway gives his views on the current market, material information and PropTech for agents. What is your current view of the...

21 July 2021

From: Features

Agency whistleblowers receive new guidance from watchdog

New guidance has been issued by the Competitions and Markets Authority for whistleblowers who want to report anti-competitive practices by their...

19 July 2021

From: Breaking News

Agents’ face masks to remain under new guidance for July 19

New guidance has been issued to agents as the government confirms that most remaining Coronavirus restrictions are to be lifted from...

13 July 2021

From: Breaking News

Agents’ Offices: masks no longer required - announcement soon

Agents are to be told this week that employees can drop face masks, social distancing and other workplace measures put in...

12 July 2021

From: Breaking News

OnTheMarket shareholders’ meeting to be virtual - probably

OnTheMarket’s annual general meeting date has been set for later this month - and it’s likely to be virtual despite expected...

01 July 2021

From: Breaking News

Official guidance issued for agents to avoid Stamp Duty delays

In an unusual move, HM Land Registry has issued guidance to agents to help them reassure jittery buyers and sellers ahead...

21 June 2021

From: Breaking News

Agents Do Charity - well done Agents Together and industry fund-raisers

Hello and we’re at the end of another week celebrating all those in our industry who do great work. And this...

11 June 2021

From: Breaking News

Conveyancers told: Manage agents' stamp duty expectations

The Law Society has published new guidance for what it calls “under-pressure conveyancing solicitors” as the stamp duty deadline of June...

08 June 2021

From: Breaking News

The Cladding Scandal – what do you need to know?

The Grenfell Tower disaster in June 2017 exposed the dangers of inflammable cladding on residential tower blocks, and what has come...

05 June 2021

From: Features

“Huge un-tapped market for agents” amongst disgruntled owners - Zoopla

Zoopla says just over half of current home owners say they are stuck in a property that’s unsuitable for their needs...

03 June 2021

From: Breaking News

PropTech Today - bad product or bad plan?

In the previous edition of PropTech Today, Nathan Emerson highlighted the importance of effective implementation, linking poor staff engagement to the...

26 May 2021

From: Breaking News

Property marketing - keeping personal data protected

After a recent incident involving an Estate Agent based in Devon in which a property virtual tour they published revealed a...

25 May 2021

From: Sponsored Content

Brexit heightens risks for agents who fail key compliance tests

An assessment by a risk solutions firm shows that estate agents are on average just 53 per cent of the way...

25 May 2021

From: Breaking News

Q&A with Jerry Walters – why the AML clock is ticking for letting agents

With property fraud on the rise and an ever-increasing number of transactions taking place in the lettings sector, having strict anti-money laundering...

22 May 2021

From: Features

Cutting through the noise – evaluating the volume of estate agent partnerships

We recently conducted a survey and discussion session with estate and lettings agencies called Agency panel - Cut through the noise...

22 May 2021

From: Features

Purplebricks excluded from industry league table despite surge in instructions

A controversial league table of corporate agents’ market share is deliberately excluding Purplebricks and other online agencies.  This is despite Purplebricks this...

20 May 2021

From: Breaking News

Major announcements from Rightmove, Zoopla and Boomin

Three of the leading portals have made major announcements as the fierce rivalry between the big players continues apace.  Firstly Zoopla claims its latest...

19 May 2021

From: Breaking News

Updated Covid guidance for estate and letting  agents

Propertymark has produced a new guide for estate agents in the wake of the latest step on the roadmap out of Covid...

19 May 2021

From: Breaking News

Quarterly legal and compliance updates for letting agents

On 28 April 2021, Fixflo ran the first in a series of quarterly legal update webinars with David Smith, Partner at...

12 May 2021

From: Features

Ben Ridgway, Group Managing Director at iamproperty

Who are you and what does it say on your business card? I’m Ben Ridgway, Group Managing Director at iamproperty. What is iamproperty...

10 May 2021

From: 60 Second Interview

Ambitious agency’s new branch is start of long-term national growth

London-based estate agency Orlando Reid is opening an additional office in Manchester - the start of a long-term growth programme for...

06 May 2021

From: Breaking News

Is flexibility key in auction partnerships?

Whilst it was once seen as a way to sell niche or run-down properties, auction is now a mainstream method of...

05 May 2021

From: Features

New guidance to agents over Dual Fees and vendor dis-instruction

Agents are being advised on what course of action they should take to safeguard their right to fees should they be dis-instructed...

29 April 2021

From: Breaking News

Changes to the moving process that agents and consumers want to see

The private treaty process has been in need of modernisation for a long time. When we open an account with a...

28 April 2021

From: Features

Ten useful tools to aid end of tenancy deposit deductions

The TDS annual review 2020 indicates that deposit disputes have remained low over the last year, at around 1%. This is...

24 April 2021

From: Features

Red Flag! Insolvency firm warns of growing distress in property sector

An insolvency specialist is warning that the real estate sector of the UK is seeing more firms in financial distress despite...

23 April 2021

From: Breaking News

Consumers demand upfront property details on portals

Momentum is building for agents to provide more information on property details and portals - not wait until a prospective buyer...

21 April 2021

From: Breaking News

Trading Standards ask agents for views on ‘upfront portal information’

National Trading Standards wants agents, portals and industry groups to come up with ways to provide basic essential material information ‘upfront’.  The National...

20 April 2021

From: Breaking News

Property Natter - will there be live property events this year?

The last property event I attended in person – and I think the last physical property event held all told –...

10 April 2021

From: Features

Major agency signs two year extension with Zoopla

With increasing numbers of portals battling for membership and revenue, Zoopla has revealed that all Carter Jonas’ residential branches will list until...

08 April 2021

From: Breaking News

PRS policy chat - what's next for agents and landlords?

Earlier this month, Fixflo held a webinar with David Cox, legal and compliance director of Rightmove, to discuss key government policies...

31 March 2021

From: Features

Have tenants in arrears? You need to be aware of this new law

From 4 May 2021, your agency could be blocked from charging late fees, compounding interest on missing rent and taking any...

20 March 2021

From: Features

Managing high enquiry volumes and making hay while the sun shines

The property sector is in the middle of a boom and demand is high. Last week’s announcement that the stamp duty...

10 March 2021

From: Features

Insurance Scandal: Help for agents in Business Interruption saga

New guidance has been issued in a bid to allow agents to get the insurance payouts they expect from the Business...

10 March 2021

From: Breaking News

How do you think Propertymark should be run?

Propertymark has set out a four point strategy for the future of the organisation. The body - which encompasses the National Association...

09 March 2021

From: Breaking News

Jake Field - Area Sales Manager, LetsBid Property

Who are you and what does it say on your business card?  Jake Field - Area Sales Manager What is lets bid Property...

05 March 2021

From: 60 Second Interview

How to ensure your letting business remains compliant

Being a letting agent today means keeping up to date with the long list of rules and regulations governing how a...

20 February 2021

From: Features

Propertymark chief executive resigns after just four months

An announcement from Propertymark this afternoon says: The Board of Propertymark has accepted the resignation of its CEO, Tim Balcon. Following four...

17 February 2021

From: Breaking News

Property Natter - ‘I work for myself, not by myself’ – a self-employed agent’s tale

In this week's Natter, I focus on the inspiring story of Clare Hughes, who has bounced back in the last 12 months...

13 February 2021

From: Features

Why automation could improve enforcement of PRS regulation

It’s now more than a year since the government offered an additional £4 million to councils to combat rogue landlords. At the...

13 February 2021

From: Features

Agents offered shares as incentive to go self-employed

One of the early operators of the self-employed agency model has launched a scheme under which its agents receive shares in the...

10 February 2021

From: Breaking News

Stamp Duty panic may lead to Japanese Knotwood legal action

Experts are warning that buyers rushing to complete before the March 31 cliff edge for the stamp duty holiday may miss...

08 February 2021

From: Breaking News

‘Very few new portals can seriously compete with us’ - claim

This time out, I’m in conversation with one of the big three established portals. Since it was founded in 2007, Zoopla...

04 February 2021

From: Breaking News

Stamp Duty Victory? Hint of possible 'phased' end to holiday

The government is keeping everyone guessing about the stamp duty holiday but one comment by a senior minister suggests movement towards a...

02 February 2021

From: Breaking News

Agent closes branches and demands stricter Coronavirus controls

An estate agent has shut both branches of his business for safety reasons and wants tighter Coronavirus restrictions on the industry.  ITV...

20 January 2021

From: Breaking News

Pipeline surge not enough to stop Your Move/Reeds Rains revenue drop

Revenues for LSL Property Services - owner of Your Move and Reeds Rains - dropped last year by 15 per cent. Although...

18 January 2021

From: Breaking News

Covid curbs on agents provide bonus for video viewings

Government guidance on how agents can continue working during the lockdown has given a new importance to virtual viewings, says an...

18 January 2021

From: Breaking News

Property Natter: exclusive Q&A with Tim Balcon, Propertymark’s new CEO

Propertymark, the overarching body aiming to bring five different associations (ARLA, NAEA, NAVA, ICBA and APIP) into a single brand, was...

16 January 2021

From: Features

Housing market stays open in Scotland despite tighter restrictions

The housing market remains open in Scotland, despite tighter restrictions announced yesterday by First Minister Nicola Sturgeon. The only significant difference specific...

14 January 2021

From: Breaking News

2021 will not hold back Agents who are prepared to adapt

With the Government announcement this week of another national lockdown across England amid the surging coronavirus infections, it once again puts...

08 January 2021

From: Sponsored Content

Rightmove tells buyers to check whether agents issue PPE

Rightmove has issued a lengthy guidance note to prospective buyers, including a suggestion they ask estate agents whether PPE will be...

06 January 2021

From: Breaking News

Agents CAN continue working through national lockdown

Agents and the housing market in England are still in business even during the third national lockdown which begins on Wednesday and...

05 January 2021

From: Breaking News

Tier 5 Lockdown - will housing market remain open?

The government is considering stricter tier structures for the coming weeks as the number of Coronavirus infections continues to rise. There is...

04 January 2021

From: Breaking News

Tier 4 Reminder: All agents can continue working under these restrictions

Many agents have been operating under Tier 4 Coronavirus restrictions for some days, but today sees another 20 million residents in...

31 December 2020

From: Breaking News

Should agents scrap viewings in Tier 4 areas? This one has...

An agency operating in the new Tier 4 area has abandoned viewings and visits to homes until New Year, even though the...

22 December 2020

From: Breaking News

Agents can work in Tier 4 as government publishes guidelines

The Westminster government has published extensive guidance on the operation of the new Tier 4 Coronavirus restrictions in England. This includes a...

21 December 2020

From: Breaking News

Housing market stays open in new Tier 4 areas

The housing market is to stay open across the UK, including in the new Tier 4 areas of England. An announcement from Housing Secretary...

20 December 2020

From: Breaking News

Madness! Government refusal to extend SDLT holiday provokes anger

Agents and property experts have reacted angrily to the government's refusal to extend the stamp duty holiday. The government has told campaigners that...

17 December 2020

From: Breaking News

How can letting agents reduce deposit disputes?

Deposit disputes can be time-consuming and difficult for all parties involved whether it be a letting agent, landlord, or tenant. Although at...

09 December 2020

From: Features

Are you prepared for a seasonal upswing in missed rental payments?

It’s that time of year again. Black Friday has been and gone and the run-up to Christmas is well and truly...

02 December 2020

From: Features

Agents – how can you provide the best service for consumers during lockdown?

So, we’re back to where we were in the spring, more or less. England is in a national lockdown again to...

25 November 2020

From: Sponsored Content

Corona Update: Agents seeking urgent guidance from government

Propertymark is in touch with the government to see how the new Tier structure being introduced on December 3 will affect...

24 November 2020

From: Breaking News

Tougher Corona restrictions: Agents to be told how market will work

Agents should know in the next 36 hours how new Coronavirus restrictions will affect how they work. The Prime Minister is announcing...

23 November 2020

From: Breaking News

Countrywide brand unveils “transformational” new image

One of Countrywide’s two up-market brands, Hamptons International, has unveiled a new look which it describes as part of “a transformational...

23 November 2020

From: Breaking News

Agents must be crystal clear on fees, watchdog tells industry

The advertising watchdog has told the agency industry to clean up its act on four issues, with clarity over fees being...

16 November 2020

From: Breaking News

Covid-19 and the potential impact on the buy-to-let market

Property is considered to be a safe investment. The buy-to-let market is booming, fuelled by a generation unable to get on...

13 November 2020

From: Sponsored Content

The importance of data from an agent’s perspective

Many agents are brilliant at giving a personal touch and are professional in the way they treat customers, but I would...

11 November 2020

From: Features

Independents are our industry’s backbone - want to be involved?

As you may have seen over the weekend, the long-running Property Natter column – penned by Angels Media chief executive, Nat...

11 November 2020

From: Breaking News

RICS’ new survey will be “real change” to improve buying process

The Royal Institution of Chartered Surveyors says its new Home Survey Standard will be implemented from March and will represent a...

11 November 2020

From: Breaking News

Agents back to work today after 17-day ‘fire break’ in Wales

While England’s national lockdown exempts the housing market and allows agents to operate normally, it’s not been the same in Wales...

09 November 2020

From: Breaking News

Property Natter - spotlight on independents: the backbone of our industry

Firstly, let’s get the obvious out of the way. Lockdown 2, as it’s being known, is now with us, but fortunately...

07 November 2020

From: Features

Agents offered ‘leniency options’ to confess about industry cartels

New guidance spells out how leniency can be exercised on agencies or individuals who inform on anti-competition cartels of the kind that...

05 November 2020

From: Breaking News

New house survey launched by fledgling rival to RICS

A new survey has been launched by the Residential Property Surveyors Association. The RPSA - which wants to rival the RICS as...

05 November 2020

From: Breaking News

New official guidance: What agents can do in lockdown

The government has unveiled the public health regulations which will underpin the second national lockdown in England - and the exemptions...

04 November 2020

From: Breaking News

Agency stung by lockdown criticism reveals policy for next four weeks

An agency in London which was stung by fierce criticism in the spring lockdown has announced its policy for branch activity...

03 November 2020

From: Breaking News

Mortgage holiday set to be extended as housing market stays open

There’s one key takeaway for agents from the weekend’s announcements on the next England-wide lockdown - the housing market is staying...

02 November 2020

From: Breaking News

Confirmed: Housing market stays open during national lockdown

The housing market is to remain open in the four week lockdown in England. The Ministry of Housing, Communities and Local Government...

31 October 2020

From: Breaking News

He’s back: ARLA’s David Cox joins Rightmove as compliance chief

David Cox is joining Rightmove next week in a dramatic return to the industry. Cox left the ARLA Propertymark in late July after...

28 October 2020

From: Breaking News

Top tips for creating engaging blog content

Putting fingers to keyboard to create blogs and articles isn’t always the easiest job for agents, particularly when meetings, viewings and...

27 October 2020

From: Marketing & Social Media

Property Natter: why diversification is the spice of life for agents

The property market has bounced back with all of the expected resilience and flexibility that is its hallmark since it reopened...

24 October 2020

From: Features

Agents Do Charity - and it’s a big one as the clocks go back…

Shorter days and darker nights deflate the spirits, especially in today’s challenging circumstances, but there’s some bright news - a large...

23 October 2020

From: Breaking News

Lockdown Announced - agency branches in Wales to shut for two weeks

Most agents' branches in Wales are expected to close for just over two weeks from 6pm this Friday, October 23 - moving...

19 October 2020

From: Breaking News

Online agents and deals run bigger money laundering risks - government

The government has issued new guidance to estate and lettings agencies on their obligations regarding money laundering issues - and online...

15 October 2020

From: Breaking News

The importance of addressing Conveyancing earlier in the home moving journey

We all know that people can’t move to a new house without going through the Conveyancing process. However, with that said,...

14 October 2020

From: Sponsored Content

Selling a flat with a short lease

Many agents, certainly those in London, will have faced the difficult task of selling a flat with a shorter lease. A...

09 October 2020

From: Sponsored Content

Reveal referral fees now and don’t wait for law change, says NAEA

The National Association of Estate Agents has thrown its weight behind the recommendation of Trading Standards that agents must by law be...

05 October 2020

From: Breaking News

How to carry out check-ins and check-outs in a Covid-compliant way

The latest government rules combined with the Prime Minister’s recent address to the nation is clear – tougher measures are required...

03 October 2020

From: Features

Electrical checks: rules for new tenancies vs existing tenancies explained

The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 have been in place for several months now. While letting...

03 October 2020

From: Features

Agents MUST disclose referral fees, Trading Standards tells government

Customers must be told about third party referral fees when buying or selling a home says the National Trading Standards Estate...

02 October 2020

From: Breaking News

Covid employment advice service set up by Propertymark

Propertymark has teamed up with an employment and health and safety specialist to establish a service for member agents with Coronavirus-related...

02 October 2020

From: Breaking News

Solve this NOW! Campaign to make cladding flats sell-able again

Survivors and bereaved family members from the Grenfell Tower fire have joined forces with residents trapped in allegedly dangerous flats in...

28 September 2020

From: Breaking News

Safety in agents’ offices: understanding the law on whistleblowing

The Health and Safety Executive (HSE) has encouraged people to complain if they are unhappy about working conditions and thousands of complaints...

26 September 2020

From: Features

Why generating and nurturing leads is more important than ever

Seller and landlord leads are what makes estate agency tick. Without them, new business is nowhere to be seen and you...

23 September 2020

From: Features

Tips for growing your management portfolio in uncertain times

Despite the recent effects of the Covid-19 pandemic, there is still much opportunity in the market for letting agents to grow...

19 September 2020

From: Features

Safety first: five-step risk assessment for agents’ offices

With the high street open again, and the Chancellor’s temporary stamp duty holiday helping to stimulate the market, estate and letting...

19 September 2020

From: Features

Effective signage is key to rebuilding customer confidence in the market

When it comes to the future of the property market in the wake of Covid-19, there are two main schools of...

19 September 2020

From: Features

Which Virtual Tour? A closer look at the differences

Whilst Estate and Letting Agents have adapted their operations during COVID-19, to ensure safer working practices under Government guidance, ‘virtual property...

03 September 2020

From: Sponsored Content

Ground-breaking agent mentoring scheme wins lavish praise

A self-employed agent has gone public to lavish praise on the mentoring scheme which is part of the Agents Together charity. Cameron Carter,...

03 September 2020

From: Breaking News

How will new mandatory survey standards improve the moving process?

From December, the new RICS Home Survey Standard will become mandatory for all RICS professionals undertaking home surveys. The below article explains...

02 September 2020

From: Features

Explained for agents - Electrical Safety Standards Regulations

Since June 1, under The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020, landlords in England have been...

26 August 2020

From: Features

No experience needed? Agency defends recruiting from outside industry

One of the UK’s market centres set up by US-led agency Keller Williams has strongly defended its policy of recruiting newcomers...

25 August 2020

From: Breaking News

Agents Offices: mandatory face masks, no TVs or music in Scotland

Estate agents’ offices have been explicitly mentioned by the Scottish Government as locations where face masks must now be worn by...

19 August 2020

From: Breaking News

Buy Purplebricks shares, urges investment bank in latest turnaround

Swiss bank UBS has upgraded its investment rating on Purplebricks, raising its price target and urging investors to buy. In a note...

17 August 2020

From: Breaking News

The true benefits of virtual property marketing

It has been three months since the property market was given the green light to reopen. During this time, we have...

12 August 2020

From: Features

Face Coverings in Branches - agents given new guidance

New guidance on face coverings for agents working in branches, and for those dealing directly with visitors, was issued last evening. A statement...

24 July 2020

From: Breaking News

New guidance for agents on how to spot domestic abuse

Propertymark is working with an organisation called the Domestic Abuse Housing Alliance to inform agents how to sport signs and respond...

21 July 2020

From: Breaking News

Property Natter: what will property conferences and events of the future look like?

Conferences, events and awards dinners are a hugely important part of the property calendar, bringing the great and the good of...

18 July 2020

From: Features

Electrical checks - clarity and efficiency are crucial for compliance

The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 - which require increased electrical testing in rental properties...

15 July 2020

From: Features

Facemasks: Propertymark hints that agents may have to wear them

More than 24 hours after the government's announcement about the compulsory wearing of facemasks by shoppers in England, and there is...

15 July 2020

From: Breaking News

Vendors on HS2 route must accept offers at 85% of asking price

The latest guidance from the government on the next phase of the HS2 high-speed railway confirms the previous demand that vendors...

09 July 2020

From: Breaking News

PropTech Today: Software and portals destroyed the personal touch of agency

Have you ever wondered how industry-specific software and property portals have influenced the typical estate agency of today? A new book, which...

08 July 2020

From: Breaking News

Agents stay open in future local lockdowns but auction houses shut

Government guidelines regarding future Leicester-style local lockdowns suggest that branches can remain open and viewings can continue. However auction houses must shut. So...

07 July 2020

From: Breaking News

Property Natter – who are the industry’s major trade bodies?

They are the names we hear about often, pushing for this or seeking clarifications on that. They are the representatives of...

04 July 2020

From: Features

Countrywide loses 30% of income thanks to lockdown

Countrywide has released details of its trading performance, including the knock its income has received as a result of the housing...

26 June 2020

From: Breaking News

Property Natter - the property industry should track Zoom’s phenomenal growth

“Let’s Zoom later”, “are we Zooming in the morning or afternoon?” “Yeah, I zoomed the client earlier” – variations on these...

20 June 2020

From: Features

Technology is central to solving property’s mismeasurement issue

To most people, purchasing a home is the single most significant financial commitment made across a lifetime. Given the impact and...

13 June 2020

From: Features

Housing market reopens in another part of the United Kingdom

The housing market in Northern Ireland is resuming on Monday after its lockdown because of the Coronavirus crisis. Arlene Foster, first minister...

12 June 2020

From: Breaking News

Countrywide branch faces police and HMRC threat after furlough allegation

The managing director of a Winkworth branch is threatening to report a senior member of a nearby Countrywide office to the...

10 June 2020

From: Breaking News

Thought-provoking video series for agents and landlords launches today

A new thought-provoking five-part video series is launching to the industry today. ‘Simon says…’ is being hosted by Property Tribes with...

08 June 2020

From: Features

Agents accused of ignoring virus safety guidelines

An agent in the unusual position of operating across the England and Welsh border says many of his competitors appear to...

05 June 2020

From: Breaking News

 Rightmove to enhance online viewing features in roll-out to agents

Rightmove has contacted all member agents saying it has enhanced its automated online viewing feature first introduced in April. As part of...

04 June 2020

From: Breaking News

Downsizers should get stamp duty cuts just like first timers - call

Family houses are under-occupied and only incentives to downsize can help improve the housing market - with a stamp duty cut...

03 June 2020

From: Breaking News

The property industry needs to prioritise mental health more than ever

Last week was Mental Health Awareness Week, and there is a great deal of positive things to be said about a...

30 May 2020

From: Features

RICS beefs up Anti-Money Laundering guide in light of Coronavirus

The Royal Institution of Chartered Surveyors has revised its Anti-Money Laundering guidance in the light of Coronavirus. It says the scale of...

26 May 2020

From: Breaking News

Mortgage holiday extension - new details released by FCA

The Financial Conduct Authority has published new draft guidance for lenders which will set out options available to their customers in the extended...

26 May 2020

From: Breaking News

Green Smileys, travel paths and IT help this agency stay safe

** This Bank Holiday Monday both Estate Agent Today and Letting Agent Today look at how agencies have modified offices and protocols...

25 May 2020

From: Breaking News

Agent sends reassuring letting to sales and lettings clients

** This Bank Holiday Monday both Estate Agent Today and Letting Agent Today look at how agencies have modified offices and protocols...

25 May 2020

From: Breaking News

Propertymark’s 29-point guide for offices, teams and activities

** This Bank Holiday Monday both Estate Agent Today and Letting Agent Today look at how agencies have modified offices and protocols...

25 May 2020

From: Breaking News

Return of the property market - how to become a mortgage advisor

During March, the coronavirus pandemic put the brakes on the property market with an enforced period of shutdown. However, almost two...

21 May 2020

From: Sponsored Content

Volume of portal listings carrying virtual viewings surges during pandemic

There’s been a very significant increase in the number of listings carrying virtual viewings, accelerating during the period of the Coronavirus crisis and...

15 May 2020

From: Breaking News

Virtual viewings here to stay, government urges in new guidance

Guidance issued by the government explicitly advises agents, buyers and sellers that more activity should be done online if possible. “The process...

14 May 2020

From: Breaking News

Conveyancers and removers join agents on ‘Back To Work Day’

It’s back to work today for England’s estate agents and the housing market - but it’s the start of a new...

13 May 2020

From: Breaking News

Do only one-in-three agents really want to work as before?

The second part of a survey which has already thrown up shock results has been launched with an appeal for agents...

13 May 2020

From: Breaking News

Back-To-Work guidance for agents expected this week

The chief executive of NAEA Propertymark says he expects specific government guidance later this week for estate agents to return to...

12 May 2020

From: Breaking News

Don't give in to buyers wanting viewings, agents told

There’s been a surge in buyers wanting to view properties - but agents must sit on their hands and wait for...

12 May 2020

From: Breaking News

Cleaners can enter homes now - so why can't estate agents?

Domestic cleaners can now re-enter private homes under new Coronavirus return-to-work guidelines - the very guidelines which appear to stop estate...

12 May 2020

From: Breaking News

First details emerge of how businesses will reopen after lockdown

First details of the government’s programme to allow businesses to reopen have begun to emerge - with little comfort for estate...

11 May 2020

From: Breaking News

Agents accused of breaking lockdown before new rules announced

Details being presented to Parliament today may include information on how agents can return to work in some sort of ‘new normal.’ A 50...

11 May 2020

From: Breaking News

Property Natter - what will agent offices look like post-lockdown?

There has been much speculation about when agents will be allowed back to work, and what the new office working environment...

09 May 2020

From: Features

Fury over agent breaching government rules on opening to public

There’s been a furious response to the agent who appears to have breached government rules by opening his branch to the...

07 May 2020

From: Breaking News

Countrywide pleads to government to allow agents to return to work

Countrywide has added its weight to the campaign asking the government to allow agents to get back to work - and...

04 May 2020

From: Breaking News

Business Interruption Insurance Scandal: class actions begin to form

The scandal over Business Interruption Insurance policies is hotting up, with class actions being discussed against insurance firms and the Financial Conduct Authority announcing...

01 May 2020

From: Breaking News

Virtual Viewings Warning - agents should keep copies in case of dispute

The Property Ombudsman is advising agents to use virtual viewings only as a filtering process with offers being agreed only ‘subject...

01 May 2020

From: Breaking News

New guidance for removals could mean housing market back in action

The government of one part of the British Isles has produced guidelines for removal firms. Until now, house moving in an era...

29 April 2020

From: Breaking News

Plan revealed for agents to work safely when lockdown relaxes

A six-point guide is to be issued today to agents reopening offices when the government gives the go ahead, possibly in...

28 April 2020

From: Breaking News

Forget house-building targets - new homes delivery takes 35% hit

There’s going to be a 35 per cent drop in the number of new homes delivered this year because of the...

28 April 2020

From: Breaking News

Revealed - where estate agents are re-opening their offices this weekend

Estate agents in one small part of the British Isles are reopening their offices this weekend. Agents on the Channel Island of...

24 April 2020

From: Breaking News

Furlough: agencies must register by end of today for April 30 payout

Today is the final day that agencies can register with the government scheme offering furlough pay on April 30. The furlough programme...

22 April 2020

From: Breaking News

New government advice on Corona activities, and property management tips

Hello, this is the final Conquering Corona for the week as we continue to help agents with advice and guidance through...

17 April 2020

From: Breaking News

Kick-start your agency out of lockdown - key webinar this morning

Hello and welcome to Conquering Corona, our bid to help agents through the crisis. If you have appropriate advice to share with...

16 April 2020

From: Breaking News

Conquering Corona: a legal perspective, more webinars and a supplier offer

Hello, and welcome to Wednesday’s guidance and advice for agents and suppliers trying to find a way through the current crisis. If...

15 April 2020

From: Breaking News

Property Natter – doing our bit to help the industry through this crisis

We are still living in highly extraordinary times, perhaps evidenced best by the fact that the Prime Minister, Boris Johnson, was...

11 April 2020

From: Features

Agents’ PI Insurance and new tenancy issues - today’s Conquering Corona

Hello - we’re here to help on a daily basis, sharing information across the industry.  As ever, we’d love your input to...

09 April 2020

From: Breaking News

The coronavirus impact - one month in

As the impact of coronavirus unfolds, we are in constant conversations with customers to understand the challenges they’re facing and to...

08 April 2020

From: Features

Property People Register launched: today’s Conquering Corona

Hello and welcome to Wednesday’s update on what offers and advice are available to agents at this most difficult and challenging...

08 April 2020

From: Breaking News

Furlough pay - some agents’ commission can be included

The government has amended the eligibility criteria and will allow some agents' commission payments to be included in claims for Furloughed...

07 April 2020

From: Breaking News

Conquering Corona - self-employment webinar, more PropTech offers

Good morning and welcome to today’s edition, helping agents find a way through the Coronavirus crisis by sharing information with the...

07 April 2020

From: Breaking News

Phil Spencer: How to stay in touch with consumers during the market hiatus

I won't be the first or last person to say that society and the property industry in which we operate is...

06 April 2020

From: Breaking News

Agency Training at home, new PropTech tools - we’re Conquering Corona

Week three of the lockdown begins - we hope you’re faring well with these temporary restrictions. We’re here to help where...

06 April 2020

From: Breaking News

NAEA/ARLA ask government to include commission in pay rescue deal

The NAEA and ARLA have jointly written to the government asking it to include agents’ commission in its plans to help those financially...

06 April 2020

From: Breaking News

Agents beware - buyers shoulder Japanese knotweed risk following TA6 changes

Based on our historical data over twenty years of nationwide operation and a survey conducted in partnership with YouGov, we estimate...

04 April 2020

From: Features

New EPC assessment guidance issued - Conquering Corona

Hello and here’s the latest daily update to help the industry through these unprecedented times.  If you have any appropriate advice you...

03 April 2020

From: Breaking News

Corona Latest: New tenant checks, Virtual staging, Global agency impact

Hello and welcome to our latest update… we’re probably not yet getting used to these unusual times but we hope this...

02 April 2020

From: Breaking News

Planning for post-lockdown - how to hit the ground running

Over the last two weeks we’ve seen the country come to a standstill and the property market effectively put on ice...

01 April 2020

From: Features

How To Furlough - a key way to keep staff as we're Conquering Corona

Welcome to the latest edition of our daily service dedicated to advice and guidance on how agents can best cope with...

01 April 2020

From: Breaking News

Controversial agency boss slams “misreporting” of lockdown working

The boss of controversial estate agency Dexters has hit out at social media reports and press articles about company staff working...

31 March 2020

From: Breaking News

Third largest agency taking “appropriate measures” to limit virus chaos

Yet another one of the giants of our industry, Hunters, says it’s taking “appropriate measures” to safeguard the firm in the...

31 March 2020

From: Breaking News

Conveyancers agree new rules for house moves during virus period

New guidance has just been agreed by conveyancers on house moves during the Coronavirus crisis. The procedures - made pubic only last...

30 March 2020

From: Breaking News

Conquering Corona - more guidance and special deals for agents

Hello, and we trust you had as good a weekend as possible in these difficult circumstances.  As we start a new week...

30 March 2020

From: Breaking News

Property Natter – how is the industry coming together during self-isolation?

Where else to start? Since my last Natter two weeks ago, all our lives have changed more than we could ever...

28 March 2020

From: Features

Open letter – why agents need lead generation to help them through the crisis

In response to the current coronavirus pandemic, which is having such an impact on all parts of life, including the property...

28 March 2020

From: Features

Rightmove taking appropriate measures to shore up company

Rightmove has this morning told its shareholders it is “taking appropriate measures” to shore up the company. It gives no indication of...

27 March 2020

From: Breaking News

Housing market could be ‘frozen’ to avoid Coronavirus crash

It’s been reported that the government is talking with banks and building societies about putting the housing market ‘on ice’ during the...

27 March 2020

From: Breaking News

Agents Beware: definitive government guidance on buying and selling

The government has at last issued extensive advice on home moving and the activities of estate agents during the continuing Coronavirus crisis. This...

27 March 2020

From: Breaking News

Help for self employed agents and new lettings info: Conquering Corona

Hello and welcome to the latest Conquering Corona - our guide for agents to get through these challenging times. Please let us...

27 March 2020

From: Breaking News

Moving home? There's still some hope, says Law Society

The Law Society says there is still some possibility that those home movers scheduled to complete in the near future might...

26 March 2020

From: Breaking News

More guidance and advice to the agency industry - Conquering Corona

We'd hoped it was good news but in fact it's just good-news-yet-to-come. The Savills office in Wuhan, the epicentre of the Coronavirus crisis in...

26 March 2020

From: Breaking News

Mortgage Holidays: FCA clears up uncertainties with new guidance

The Financial Conduct Authority has released new guidance which clears up some of the uncertainties surrounding the mortgage holidays announced last...

25 March 2020

From: Breaking News

Government tells agents to shut offices immediately

Propertymark has been told the agents should shut their offices immediately - they are not “essential businesses” under the new Coronavirus...

24 March 2020

From: Breaking News

Vendors can create video tours for agents to market - here’s how…

A video has been launched this morning explaining how agents can get their sellers and landlords to use iPhones to make...

24 March 2020

From: Breaking News

Conquering Corona: new info, guidance, links for agents facing the virus

Hello: so much has happened since the last Conquering Corona column . Before we get on with it, a reminder to...

24 March 2020

From: Breaking News

Corona legal Q&A, market tracker and how one agency is handling it…

Hello - here we are with Friday’s help and advice.  A reminder, if you need it, that we want to share your...

20 March 2020

From: Breaking News

OnTheMarket gives short-term 33% discounts to ‘full price’ agents

OnTheMarket this morning announced what it calls “a payment support initiative” for those agents paying full-price membership. It’s for three months and...

19 March 2020

From: Breaking News

New webinars, contingency plans, trade group info - Conquering Corona

Hello and here’s the next batch of guidance and advice from different sectors of the industry, many from influential trade groups. It’s...

19 March 2020

From: Breaking News

Guidance on home working, staff rights, security - Conquering Corona

Good morning and welcome to the industry’s daily update on how we cope with the challenge of social distancing and self-isolation...

18 March 2020

From: Breaking News

Agents Beware: help on business, viewings, deals - Conquering Corona

Hello and welcome to today’s Conquering Corona, a service we’re running to share official guidance and agents’ advice in a bid...

17 March 2020

From: Breaking News

Conquering Corona: guidance and news for agents facing the virus

Estate Agent Today is launching a daily service to help agents facing the Coronavirus threat. This is where you’ll find news, advice...

16 March 2020

From: Breaking News

Portals Say No! They reject agents' plea for virus payment holiday

The three leading portals have rejected an appeal to give the industry a payment holiday to help firms through the Coronavirus...

13 March 2020

From: Breaking News

Guild agents to be advised on running businesses remotely

The Guild of Property Professionals is to give guidance to agents on how to run their businesses remotely.  Chief executive Iain McKenzie...

13 March 2020

From: Breaking News

Ian Springett sacked by OnTheMarket board with immediate effect

OnTheMarket has announced this morning that it has given notice to its chief executive, Ian Springett, with immediate effect. The troubled portal's...

09 March 2020

From: Breaking News

Agent repays ‘non-returnable’ reservation fee after property row

An agency has repaid a £6,000 reservation fee to someone who thought they had purchased a property for £83,000 but was later...

09 March 2020

From: Breaking News

Electrical checks – how to get ahead of the current

By now, most letting agents and landlords will have heard about the draft legislation laid in Parliament concerning a mandatory minimum...

04 March 2020

From: Features

‘Agents will be a big part of Zoopla’s growth’ - Q&A with Charlie Bryant

More than 18 months on from the acquisition of ZPG for £2.2 billion by Silver Lake Partners, a US private equity...

29 February 2020

From: Features

Seven days left for agents to defend referral fees to Trading Standards

Agents now have only seven days to complete a referral fees survey, announced late on Friday by Trading Standards and The...

10 February 2020

From: Breaking News

Urgent Referral Fees survey of agents launched by Trading Standards

The National Trading Standards Estate & Letting Agency Team and The Property Ombudsman have launched an urgent survey to assess awareness...

07 February 2020

From: Breaking News

Two-tier system can produce winners if landlords are prepared to move

After a challenging period for the UK property market, recovery is very much on the cards and the end to uncertainty...

01 February 2020

From: Features

Agents Beware: Mandatory disclosure of referral fees still a possibility

It is possible that agents and their business partners in the conveyancing, mortgage and survey industries could be obliged to have...

29 January 2020

From: Breaking News

Independent agents offered ground-breaking new homes opportunities

Independent agents in a fast-growing trade body are to be given the opportunity to secure exclusivity on land deals and new...

27 January 2020

From: Breaking News

Agents warned they will be accused of mis-selling

A leasehold reform campaigner claims estate agents face “growing calls to be held accountable for mis-selling leasehold properties.” Louie Burns, managing director...

21 January 2020

From: Breaking News

Future of referral fees may be revealed at upcoming conference

The annual conference of the National Association of Estate Agents takes place on February 27 - the date when the future...

21 January 2020

From: Breaking News

Stamp Duty: will reform of hated tax begin on March 11?

The new government has announced that its first Budget is to be held on Wednesday March 11 - and it’s giving...

08 January 2020

From: Breaking News

OnTheMarket raises £3.4m and buys into PropTech firm

OnTheMarket has this morning announced it has raised £3.4m through a placing of shares. It has placed 4,857,143 new ordinary shares at a...

23 December 2019

From: Breaking News

GDPR compliance - three key questions every agency must answer

There’s been a new warning to estate agents to check they are fully compliant with GDPR regulations following a European case...

04 December 2019

From: Breaking News

Agents Do Charity - as December arrives and temperatures fall…

It’s beginning to look a lot like…we’re running a very popular service for agents, as we’ve been inundated with more fund-raising...

29 November 2019

From: Breaking News

Election preview - what are the key issues for agents?

In just over two weeks, the UK population will head to the polls for the fourth general election since 2010. Of course,...

27 November 2019

From: Features

Conveyancer wants end of “dense, unreadable, poor value” surveys

A conveyancing company has thrown its weight behind reforms to surveys outlined by the Royal Institution of Chartered Surveyors. As Estate Agent Today...

22 November 2019

From: Breaking News

New surveys from 2020 in bid to speed house moving process

A new Home Survey Standard is being launched today in a bid to improve and speed up the house moving process. The...

18 November 2019

From: Breaking News

£100,000 fine for Countrywide over funds controversy

It’s now emerged that Countrywide has to pay a £100,000 fine to the Royal Institution of Chartered Surveyors after breaching guidelines...

30 October 2019

From: Breaking News

Countrywide settles funds controversy by repaying client accounts

Countrywide has this afternoon released a statement suggesting it has, in its eyes, settled the controversy over unclaimed lettings funds being...

30 October 2019

From: Breaking News

Countrywide quiet on claim diverted money ‘propped up company’

Countrywide has declined to comment on circumstances surrounding today’s Royal Institution of Chartered Surveyors disciplinary meeting about diverted funds. One of RICS’...

30 October 2019

From: Breaking News

Agents Do Charity - especially with an hour’s extra sleep…

It’s that time again, with the clocks going back an hour to mark the start of slightly brighter mornings and significantly...

25 October 2019

From: Breaking News

Targeting the right landlords for post-fees ban success

We know that the tenant fee ban has cost letting agents dearly, with an estimated loss of £300 million paid to...

02 October 2019

From: Features

OnTheMarket on the ropes as fewer agents than forecast pay full-tariff

A trading statement from OnTheMarket reveals that fewer agents than anticipated have so far converted from free or discounted deals to...

27 September 2019

From: Breaking News

mio gives new direction to William H Brown’s sales progression

Robert Anderson, Branch Manager at William H Brown in Leicester shares how sales progression and communication tool, mio, has created a...

23 September 2019

From: Sponsored Content

Countrywide’s new Property MOT resembles old Home Information Pack

A property MOT being launched by Countrywide and described as “game changing” for the house buying process will include survey and...

19 September 2019

From: Breaking News

Referral Fees: Guild backs tighter rules and is checking members for compliance

The Guild of Property Professionals has welcomed government steps to provide buyers and sellers with greater transparency in transactions - and...

11 September 2019

From: Breaking News

New blow for Purplebricks as City expert claims it's grossly over-valued

Purplebricks’ recent strong share price rise is not a good sign for the agency but an indication that it may be...

10 September 2019

From: Breaking News

Referral Fees: government amends guide for buyers and sellers

The government has issued a revised version of its official How To Buy and How To Sell documents, aimed at consumers...

09 September 2019

From: Breaking News

Online boss slams ‘disorganised’ and ‘cloaked’ estate agency industry

A new online estate agency has attacked the industry for being “largely cloaked and ambiguous” - and says that of all...

03 September 2019

From: Breaking News

Online agents face new guidelines as advertising complaints rocket

The Advertising Standards Authority has issued a guidance note warning online estate agents, after complaints about them have “grown dramatically”. “Property is big...

01 August 2019

From: Breaking News

Agents warned to be in a redress scheme for ALL aspects of their work

Estate and letting agents are being urged to check that they are signed up with an approved redress scheme that covers...

25 July 2019

From: Breaking News

Agents Do Charity - a constant source of pride in the industry…

The trade headlines may be dominated by a revolution proposed for how agents are regulated, licensed and trained but one thing...

19 July 2019

From: Breaking News

Property Jobs Today - the latest industry movers and shakers…

Hello and welcome to both this week’s PJT and welcome to July. It may be summer and Wimbledon time, but there’s no...

01 July 2019

From: Breaking News

Following Scotland’s lead – what next for England’s PRS regulation?

Increasing legislation and regulation has arguably been the biggest talking point in the private rented sector (PRS) over the last few...

29 June 2019

From: Features

Modern method of auction - the online bidding process explained

The modern method of auction is proving to revolutionise the way properties are bought and sold across the UK.  By putting the...

26 June 2019

From: Features

Making the transition from estate agency to property development

Property developing is an incredibly diverse and exciting career choice, and something that many people aspire to do in the UK.  I...

15 June 2019

From: Features

Agents Do Charity - another weekend of wonderful fund-raising…

With summer in full swing (will someone tell the weather?) we’re having bumper editions of Agents Do Charity, and this weekend’s is...

07 June 2019

From: Breaking News

Banker’s brainchild: new First Time Buyer service is launched

FirstHomeCoach, the brainchild of a former HSBC banker, has launched with the aim of providing “every service” a first time buyer...

05 June 2019

From: Breaking News

A moving tide of regulation making its way towards estate agents

It may well seem that the government is pre-occupied with one issue, and one issue alone. While preparations for Brexit take up a...

01 June 2019

From: Features

Compliance clampdown on Referral Fees and Modern Method of Auction

The Property Ombudsman says its members must in future disclose referral fees in a bid to make previously-hidden costs open and...

24 May 2019

From: Breaking News

Government launches ‘How to sell’ and ‘How to buy’ booklets

The Ministry of Housing, Communities & Local Government (MHCLG) has launched its long-awaited ‘How to sell a home’ and ‘How to...

08 May 2019

From: Breaking News

Capturing tenants when they convert to buyers

With the UK population spending longer in rental accommodation, due to the upfront expense of buying a home, their time and...

01 May 2019

From: Features

Purplebricks is hugely successful despite tumbling share price says analyst

A PropTech analyst insists that the tumbling share price of Purplebricks on the London Stock Exchange does not indicate that the...

23 April 2019

From: Breaking News

New regulatory body for agents: will it have resources to do the job?

The jury appears to be out on whether the new enforcement body for estate and lettings agents will be resourced sufficiently...

18 April 2019

From: Breaking News

New body to police estate and lettings agents, taking over from NTSEAT

A new team has been set up to police all estate and letting agency legislation including the upcoming tenants' fees ban. The...

17 April 2019

From: Breaking News

Property details must use Imperial Measurements after Brexit

A statement this morning from the government says that property details must use Imperial Measurements after Britain leaves the EU. The Imperial...

01 April 2019

From: Breaking News

Agents warned over referral fees: You're in the last-chance saloon

Estate agents have been warned that if new guidance over referral fees is not taken seriously, they could be faced with...

20 March 2019

From: Breaking News

Agents slam “regurgitated rhetoric” in Hammond’s damp squib statement

Estate agents have responded cynically to the small-fry property sector announcements made by Chancellor Phillip Hammond in yesterday’s spring statement mini-Budget. Overshadowed...

14 March 2019

From: Breaking News

Implementing your risk assessment

The Money Laundering Regulations require estate agents to risk assess their business relationships and apply an appropriate level of investigation to...

11 March 2019

From: Sponsored Content

Dual Fees: first agent ‘must have done viewing’ to claim fees

The Property Ombudsman has issued new guidance over what it calls “a growing issue” - that is, disputes over dual fees. TPO...

11 March 2019

From: Breaking News

How to keep landlords happy in 2019

Competition for landlords will be fiercer than ever this year. Landlords are facing a raft of changes and will likely be...

06 March 2019

From: Features

Referral Fees: Onus is very much on agents insists conveyancing chief

The director of strategy at the Council for Licensed Conveyancers says “the onus is very much on estate agents” to respond...

05 March 2019

From: Breaking News

MPs want agents views on anti-money laundering after shock HMRC swoop

HM Revenue & Customs has issued more details of its bid to encourage estate agents to combat money laundering in the...

05 March 2019

From: Breaking News

Referral Fees clampdown welcomed as “a triumph for consumers”

The National Association of Estate Agents has led the support for stricter new guidelines on transparency for referral fees. The clampdown means agents...

01 March 2019

From: Breaking News

Referral fees: new guidance to agents revealed by NTSEAT

The National Trading Standards Estate Agency Team has this afternoon revealed new industry guidance to make referral fees more transparent to...

28 February 2019

From: Breaking News

What are HMRC looking for?

The Money Laundering Regulations require estate agents to risk assess their business relationships and apply an appropriate level of investigation to...

25 February 2019

From: Sponsored Content

What is the risk?

The Money Laundering Regulations require estate agents to risk assess their business relationships and apply an appropriate level of investigation to...

20 February 2019

From: Sponsored Content

It’s time we stopped fixating on shoddy landlords

Barely a day goes by when we don’t read a new report on the unscrupulous practices of landlords; of the sub-standard...

16 February 2019

From: Features

Agents criticised after ‘wrong advice’ given in bid to avoid stamp duty

A solicitor is warning estate agents and the public about allegedly wrong advice relating to the additional homes stamp duty surcharge. Julie...

13 February 2019

From: Breaking News

Buying into a franchise may not be as hard as you think

There are many misconceptions about the franchising world but, whether we’re talking about estate agency franchises or fast food franchises, it’s...

09 February 2019

From: Features

'New build market as important as sales and lettings' says Winkworth

Winkworth has set up a dedicated land and new homes division. The franchise agency, which has most of its offices in and...

07 February 2019

From: Breaking News

Agents Do Charity - and here's proof it's not remotely grim up north...

There’s a distinctly northern flavour to some of the great fund-raising this week - and in particular Yorkshire. This isn’t the only...

01 February 2019

From: Breaking News

NTSEAT issues new guidance on redress in leasehold disputes

The National Trading Standards Estate Agency team has issued new guidance for those seeking redress over leasehold disputes.  This guidance contains a...

30 January 2019

From: Breaking News

New guidance over Dual Fees to agents to be issued by Ombudsman

The Property Ombudsman is to give agents new guidance on dual fees, following a surge in complaints from the public. In 2017, TPO received...

29 January 2019

From: Breaking News

The importance of being part of a trade association

When it comes to letting a property, it is important that landlords and renters have faith in their agent. The more...

26 January 2019

From: Features

Government unveils 'Complaints Resolution Service' for property industry

The government has this morning set out wide-ranging changes to redress systems for agents, the sales and lettings sectors, and other...

24 January 2019

From: Breaking News

Clampdown on referral fees: new Trading Standards guidance to be issued

It’s been revealed that the National Trading Standards Estate Agency Team is to deliver new guidelines to agents for referral fees...

23 January 2019

From: Breaking News

Emoov urges past vendors to re-list as it relaunches this month

The new management at Emoov says that following its acquisition out of administration it will relaunch as an online estate agency later...

16 January 2019

From: Breaking News

It’s time to upgrade your AML armoury

The government has moved to crack down on money laundering in the UK with a new campaign focusing on the accountancy,...

16 January 2019

From: Features

Six quick fixes for speeding up the sales process

With the speed of property sales continuing to slow and no end to the sluggishness in sight, it’s time to take...

09 January 2019

From: Features

PropTech Today: The under-appreciated 2019 property events near you

It’s time to think about planning the 2019 events calendar. This year, there are more PropTech conferences scheduled than ever before,...

09 January 2019

From: Breaking News

Property Natter – A to Z of the property market for 2018

Another year is nearly done – and what an eventful year it’s been. We’ve had more than our fair share of breaking...

22 December 2018

From: Features

Exclusive: Emoov halved its £100m valuation during crowdfunding pitch

Investment platform Crowdcube has told Estate Agent Today that defunct online estate agency Emoov revised down its company valuation from £104m...

05 December 2018

From: Breaking News

Conveyancing fraud on the rise as new transparency rules kick in

It’s been revealed that 37 regulated conveyancing firms have repelled attempted frauds in the past year. But 11 conveyancing firms have actually...

04 December 2018

From: Breaking News

We need to wake up before we sleepwalk into a housing crisis

It’s now almost a month since the government introduced new rules on Houses in Multiple Occupation (HMO), as part of its...

27 October 2018

From: Features

Action pledged on mobile homes - but government gives no timetable

The government says mobile home residents are to receive greater protection from dishonest site owners seeking to make a profit at...

23 October 2018

From: Breaking News

Some conveyancers to give upfront service and price information

Some conveyancers must publish some price and service information on their websites and in other media from December 6, according to...

28 September 2018

From: Breaking News

Property Natter – legislation, legislation, legislation

Landlords and letting agents might feel they’ve taken a bit of a battering from the government in recent years – and...

22 September 2018

From: Features

More trouble for Countrywide as bank slashes key 'target price'

The Swiss investment bank Credit Suisse has slashed its target share price for the company from 77p to only 17.2p.  The reason...

09 August 2018

From: Breaking News

Government reminds agents there are just two redress schemes now

The government has revised its guidance to agents over redress schemes - amending it to take account of the fact that...

06 August 2018

From: Breaking News

Conveyancing body wants fees listed on law firms' websites

The Council for Licensed Conveyancers says it wants legal practice websites to list cost information, including whether they have referral arrangements. The...

02 August 2018

From: Breaking News

Property Natter: a changing of the guard?

The big story to break this week in the property world was the announcement by the new owner of Humberts that...

28 July 2018

From: Features

Countrywide delays publishing figures as search for funds goes on

Countrywide, the troubled estate agency group thought by some to be near collapse, has delayed issuing its interim figures which were...

24 July 2018

From: Breaking News

GDPR Weekly: What security measures do agents need to take?

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

24 July 2018

From: Breaking News

'Local property experts' - controversial advice issued by ad watchdog

The Advertising Standards Authority has today issued a three-point guidance note for estate agents, including controversial interpretations of what constitutes a...

18 July 2018

From: Breaking News

New twist in row over agent refusing to delete claims about Purplebricks

There’s a new twist in the row between a Cornish agent and the Advertising Standards Authority. The row revolves around a tweet...

16 July 2018

From: Breaking News

London dominates 'high risk mortgage lending' league table

Locations in the capital dominate a league table of locations where the largest numbers of so-called ‘high risk’ mortgages are taken...

11 July 2018

From: Breaking News

Is a passport enough for AML? Blog 3

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...

09 July 2018

From: Sponsored Content

Is a passport enough for AML? (Part 2)

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...

02 July 2018

From: Sponsored Content

Strike The Pose! Expert guidance on how to win instructions (maybe)

We all need to lighten up from time to time, especially at the start of another working week at the height...

02 July 2018

From: Breaking News

Is a passport enough for AML? (Part 1)

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...

25 June 2018

From: Sponsored Content

Property Jobs Today - the latest moves within our industry...

Hello and welcome to Property Jobs Today, the regular Monday round-up of moves and changes in our industry. Do please let us...

25 June 2018

From: Breaking News

Does your estate agency need to be more flexible?

It’s no secret that technology has changed the way businesses operate, in all sectors. With that has come changes to the...

23 June 2018

From: Features

Take that! High Street agency attacks online firms over 'issues'

One of the country’s best known regional traditional agencies, Pygott and Crone, has used a promotion in local news outlets to...

13 June 2018

From: Breaking News

Conveyancers may have to publish prices, services and reviews

As the process of making buying and selling more transparent continues to gather pace, the body that regulates conveyancers says it...

05 June 2018

From: Breaking News

GDPR Weekly: Do you need consent when taking customer details?

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

15 May 2018

From: Breaking News

Ben Robinson, Director of Agency Services at Landmark

Who are you and what does it say on your business card? Ben Robinson, Director of Agency Services at Landmark What is Landmark...

03 May 2018

From: 60 Second Interview

HouseSimple becomes first online agency to completely scrap upfront fees

Online agency HouseSimple has become a completely No Sale No Fee agency - and is thought to be the only online...

17 April 2018

From: Breaking News

GDPR Weekly: Evidence and documentation of marketing consent

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

03 April 2018

From: Breaking News

GDPR Weekly: Do you need consent for direct marketing?

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

27 March 2018

From: Breaking News

Phil Spencer launches new online advice service for buyers

TV property expert Phil Spencer is launching an online advice service for buyers and tenants, including offering guidance on the specific...

15 March 2018

From: Breaking News

GDPR Weekly: Who should oversee your compliance?

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

06 March 2018

From: Breaking News

Warning to agents that HMRC is on the warpath over Anti-Money Laundering

A compliance specialist company is warning that as it believes relatively few estate agents fully understand their anti-money laundering obligations, firms...

05 March 2018

From: Breaking News

Property Natter: an eco-friendly approach and the importance of GDPR

In recent years January has become the month of detoxes, fad diets, health kicks such as Dry January and Veganuary, and...

27 January 2018

From: Features

Agents Do Charity: fund-raising and grant-giving for great causes

With the year in full swing we have some more heroic fund-raising and grant-giving stories to tell this week. Thanks so much...

19 January 2018

From: Breaking News

Exclusive: new 'for sale by owner' site launches, bypassing agents

A website called Roofoveryourhead has launched which threatens to bypass estate agents and allow vendors to sell for free. The site uses language similar...

03 January 2018

From: Breaking News

Anti-money laundering regulations – collaboration is key

A new EU crackdown on money laundering requires estate agency businesses to adopt a collaborative approach if they are to avoid...

11 November 2017

From: Features

Government launches consultation into house buying and selling

The government has launched a consultation this weekend calling for evidence on how to make the home buying process “cheaper, faster...

22 October 2017

From: Breaking News

Warning: Don’t fall foul of competition rules after CMA fines

The decision by the Competition and Markets Authority (CMA) to fine five estate agents for engaging in a price fixing cartel has...

07 October 2017

From: Features

Purplebricks claims UK revenue now double that of a year ago

Purplebricks' latest trading statement, issued this morning, claims "good progress" and says its revenue in the UK for the first half...

29 September 2017

From: Breaking News

Traditional agents blame onliners for chain delays and fall-throughs

There is growing concern that online agents who do not chase-up on behalf of clients are leading to delays and fall-throughs...

25 September 2017

From: Breaking News

Countrywide poised for stronger second half of 2017 says analyst

One of the industry’s leading analysts says Countrywide’s figures for the first half of 2017 are likely to be tough -...

07 July 2017

From: Breaking News

An inconvenient truth - Help To Buy mostly helps the better off

Government schemes like Help To Buy, supposedly assisting more people get on the ladder, have little impact on improving social mobility...

04 July 2017

From: Breaking News

Learning and growth - top tips for upskilling

Our recent roundtable on the government’s proposed ban on tenant fees generated 10 tips for growing your business. Since then, we’ve been...

23 June 2017

From: Features

Online reviews - They’re here to stay

Odds are that you use TripAdvisor when you book a restaurant or hotel; perhaps you scroll down Amazon before clicking ‘buy...

29 April 2017

From: Features

Property Natter: Q & A with David Cox, ARLA Propertymark

In this Natter we have an exclusive interview with David Cox, CEO of ARLA Propertymark and one of the best-known figures...

08 April 2017

From: Features

LSL's hybrid/digital plans - City analyst gives the thumbs-up

Business consultancy Jefferies has given a strong endorsement to the digital agency policy set out by LSL Property Services earlier this...

09 March 2017

From: Breaking News

Conveyancers publish consumer guide to lease administration fees

The Conveyancing Association (CA) has this week published a consumer guide on leasehold property.  The document, released yesterday, has a specific focus...

07 March 2017

From: Breaking News

TPO spells out when pre-contract deposits may be acceptable

The Property Ombudsman has reiterated its new guidance in relation to agents accepting pre-contract deposits in certain circumstances. Estate Agent Today reported...

14 February 2017

From: Breaking News

Agency's sales area has Versace carpets and Harrods windows

The Middle Eastern property development company Emaar - at one time the owner of Hamptons International estate agency - is using...

26 January 2017

From: Breaking News

What does a Donald Trump win mean for the UK property market?

It is fair to say that 2016 is a year full of surprises. Anyone who had the foresight to predict Britain...

12 November 2016

From: Features

New rules being considered to handle mortgage arrears

The Financial Conduct Authority is consulting on new guidance to lenders on how to measure and treat the repayment of arrears...

20 October 2016

From: Breaking News

First-time buyers – how agents can help them through the legal process

Conveyancing is the most complained about area of law in England and Wales – accounting, on average, for nearly a quarter...

14 October 2016

From: Features

30 years after her disappearance, we still have to learn from Suzy’s story

Suzy Lamplugh was just 25 years old when she disappeared whilst working as an estate agent in London in 1986. She’d...

07 October 2016

From: Features

NTSEAT wants agents and public to report future portal juggling issues

The National Trading Standards Estate Agency Team has followed up the recent announcement by The Property Ombudsman to counteract portal juggling by...

29 September 2016

From: Breaking News

What it takes to be a modern estate agent

For young people the length and breadth of the UK, Thursday of this week meant that the waiting was over and...

19 August 2016

From: Features

All agents are online – so how can you beat the competition?

Whether you work from a traditional office, a coffee shop or a bedroom, one thing's for sure is that these days...

04 August 2016

From: Sponsored Content

Compliance service sets up free hotline for valuation tool agents

The Property Professionals Support Centre, set up earlier this year to provide compliance advice and training, has launched a free compliance...

30 June 2016

From: Breaking News

Money laundering due diligence: traditional checks vs electronic checks

This debate has been running for some time, but it tends to be the online providers of electronic checks that put...

24 June 2016

From: Features

Purplebricks 1, Old-style online agencies 0

Forgive the footballing headline – perhaps inevitable now that Euro 2016 has started – but several decisions and statements across the...

10 June 2016

From: Features

Education, Education, Education – and renting and buying, too

So what is it with young people failing to stand up for themselves and not making the most of their money...

20 May 2016

From: Features

Money laundering ID – what to do when acting for private individuals

Conducting Customer Due Diligence on clients and beneficial owners is a requirement for all estate agents.   The articles in this series...

06 May 2016

From: Features

CMA: compensation now possible after competition law breaches

The Competition and Markets Authority - which has been active in the estate agency industry since its inception in April 2014...

06 May 2016

From: Breaking News

Agents' boards: no more gentle reminders threat by authority

A local authority has written to all known estate and letting agents in its area criticising those who have allegedly broken...

02 March 2016

From: Breaking News

Conveyancers and agents: Let's not shy away from complaints

To those working within the conveyancing sector, the recent statistics from the Legal Ombudsman regarding complaints are perhaps not surprising.  In our...

30 January 2016

From: Features

Legal Ombudsman issues conveyancing guide after buyer's £20,000 bill

The Legal Ombudsman has published new guidance for first time buyers as a result of conveyancing problems topping the list of...

19 January 2016

From: Breaking News

The value of a brand in property

For the team at Andrews, the new year started a long time ago. Almost two years ago to be precise as...

15 January 2016

From: Features

Sean Hooker, Head of Redress, PRS

Who are you? I’m the Head of Redress at the Property Redress Scheme. I previously worked for Legal & General PLC dealing...

23 December 2015

From: 60 Second Interview

Could you be risking a fine?

There are a number of fairly recent regulations that agents need to comply with. One of them, now just over a year...

18 December 2015

From: Features

Standout Displays for James Griffin

After visiting the Fairfield showroom in the Fleet office, Simon Silby at James Griffin Estate Agents decided to meet with a...

30 November 2015

From: Sponsored Content

Competition among regulators is healthy – or is it?

When it comes to the regulation of the conveyancing industry, this question is a topic of open and ongoing debate. Licensed conveyancers...

20 November 2015

From: Features

New legislation means letting agent training is more important than ever

With a raft of new legislation introduced recently now will be the ideal time to think about whether staff are up...

06 November 2015

From: Features

We need to make sure that lettings isn’t viewed as an industry of 'rogues'

Headlines across the lettings industry often focus on the behaviour of ‘rogue’ landlords – those that are slow to become compliant...

30 October 2015

From: Features

Agents' fees: CMA and TPO collaborate on new guidance to agents

The Property Ombudsman and the Competition and Markets Authority have prepared a supplementary guidance note to help agents ensure compliance with the Competition Act.  The...

14 October 2015

From: Breaking News

Agents’ Mutual’s latest ‘letter of intent’: what’s in it for agents?

The consumer is King and to protect sellers and buyers' best interests estate and letting agents have to operate in the...

09 October 2015

From: Features

Agent says Trading Standards CPR guidance is complete mess

A High Street estate agent has branded the latest guidance to the industry on Consumer Protection Regulations as “a complete mess”...

14 September 2015

From: Breaking News

New Trading Standards 'toolkit' to beef up policing of estate agents

A new ‘enforcement toolkit’ has been designed to assist local authority trading standards teams beef up its policing of local estate...

08 September 2015

From: Breaking News

Video round up 04.09.15 - Watch the weekly news from Estate Agent Today

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on NTSEAT's new...

04 September 2015

From: Video Articles

Video round up 04.09.15 - Watch the weekly news from Estate Agent Today

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on NTSEAT's new...

04 September 2015

From: Breaking News

Concerns over agents' obligation to reveal property defects

There have been concerns raised over new trading standards guidance for estate agents on having to reveal ‘significant defects’ about properties...

03 September 2015

From: Breaking News

New official guidance to help agents meet CPRs and BPRs

A new trading standards Guidance on Property Sales has been launched aimed at improving estate agency service to customers.  The Powys-based National...

02 September 2015

From: Breaking News

RICS pitching for anti-money laundering supervisory role

Estate Agent Today understands that the Royal Institution of Chartered Surveyors wants to become a supervisory body under new laws attempting...

18 August 2015

From: Breaking News

Agents invited to Trading Standards review briefing

Agents and other property professionals are being invited to a briefing on how new trading standards guidance will affect the industry. The...

30 July 2015

From: Breaking News

Screens you can see in sunny windows

Tips on using digital signage in your window 1. Why digital signage is an asset to your business - Raise the profile of...

21 July 2015

From: Sponsored Content

HomeOwners’ Alliance – an organisation to watch

There is a very interesting but easily-overlooked piece of information at the end of the National Trading Standards Estate Agent Team’s...

17 July 2015

From: Features

Trading Standards unveil property sales guidance

The National Trading Standards Estate Agency Team has prepared a draft of revised guidelines on property sales, to replace the old...

14 July 2015

From: Breaking News

A breath of fresh Airbnb

Two interesting developments in the past week have shown how established parts of the agency industry - on either side of...

03 July 2015

From: Features

How to ride the digital wave legally and fairly

The internet and rapidly evolving digital landscape has revolutionised the way people buy and sell properties. With some reports suggesting 95 per...

03 July 2015

From: Features

Five things you need to know before updating your office

When updating you window displays it is important to ask yourself what would make you stop and take the time to...

08 June 2015

From: Sponsored Content

Fee disclosure: Are you ready for an inspection?

Earlier this week we passed the official deadline for letting agents to fully publicise their fees as well as providing evidence of...

29 May 2015

From: Features

Landlords must register old tenancy deposits – now!

In 2007, the government introduced a compulsory deposit protection scheme as part of the Housing Act 2004 to help protect tenants...

22 May 2015

From: Features

ASA investigating complaints about online agents' VAT

The managing director of Hatched online agency is accusing Purplebricks, eMoov, Tepilo and House Network of advertising their rates exclusive of...

19 May 2015

From: Breaking News

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