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PropTech Today: How Augmented Reality has gone from zero to hero

As Augmented Reality (AR) and Microsoft’s Hololens showcase the finest in modern architecture, it’s time for me to think again about...

22 November 2017

From: Breaking News

Agency claims strong boost in brand awareness amongst target group

Fine & Country claims it has increased its brand awareness amongst its target audience - homeowners aged over 35 and earning...

21 November 2017

From: Breaking News

Firm’s record month in increasingly-competitive auction market

Auction House says it sold more properties in October than during any other month in the company’s 10 year history. The firm...

17 November 2017

From: Breaking News

Agents Do Charity - and we’d love your Children In Need photos...

It’s one of the biggest days of the year for fund-raising in the UK, and we know many across our industry...

17 November 2017

From: Breaking News

Fine & Country offers vendors an auction option from next year

Fine & Country is to offer auction sales options to vendors in its 200 offices from next year. “The modern method of...

13 November 2017

From: Breaking News

Selling ‘off-grid’: helping agents with alternative fuels

In the UK, there are over 3.9 million homes situated in off-grid areas with no access to mains gas, so it’s...

11 November 2017

From: Features

Mortgage approvals strong despite growing housing market worries

Mortgage approvals are well above last year's levels despite concerns about the health of the housing market.  There were 66,185 mortgage applications...

09 November 2017

From: Breaking News

Agents facing biggest change in history of data protection regulation

A roadshow is being launched to help the industry tackle what is being described as “the biggest change to affect estate...

06 November 2017

From: Breaking News

Financial crime – are estate agents at risk?

The spread and sophistication of financial crime in the UK in recent years has been unprecedented.  Figures from UK Finance show that...

04 November 2017

From: Features

Agents Do Charity - a bumper sparkler edition...

Winter really is the time for fund-raising - and thanks for letting us know exactly what you are up to to...

03 November 2017

From: Breaking News

Property Natter: here’s why crowdfunding is the future

Crowdfunding is nothing new. As I pointed out in a previous Natter, it dates back centuries, playing a part in the...

28 October 2017

From: Features

Agents Do Charity - and you've got an extra hour to do it...

A gentle reminder to everyone that the clocks ‘fall back’ an hour this weekend - meaning we have an extra hour...

27 October 2017

From: Breaking News

Guild launches marketing tool to lure vendors from rival agencies

The Guild and Fine & Country are launching what they call “an automated prospecting service” to enable members to target sellers...

24 October 2017

From: Breaking News

Consultation isn’t a substitute for action

Another week, yet more consultations - the agency industry can’t complain about not being asked for its views recently. The latest were on...

21 October 2017

From: Features

Will Purplebricks ruling end agents’ purple mist?

So at last someone has woken up to the fact that Purplebricks needs to be clearer about how it charges for...

21 October 2017

From: Features

Estate agents just aren't ready for GDPR legislation, lawyers warn

The UK estate agency and construction industries are not ready for the huge workload and responsibilities involved in the General Data...

19 October 2017

From: Breaking News

Fee-fixing: CMA sets out what agencies can and cannot do and say

The Competition and Markets Authority has set out precisely what agents and other companies can and cannot do in the event...

10 October 2017

From: Breaking News

All you need to know about The ESTAS Conveyancer Awards

In just 10 days time on Friday week the inaugural ESTAS Conveyancer Awards take place.   The organisers have issued a ‘what...

10 October 2017

From: Breaking News

Back To The Future: a short history of rent controls

Like many of Labour’s recent policy proposals, its call for rent controls leaves more questions than answers.  There has been widespread criticism...

07 October 2017

From: Features

Warning: Don’t fall foul of competition rules after CMA fines

The decision by the Competition and Markets Authority (CMA) to fine five estate agents for engaging in a price fixing cartel has...

07 October 2017

From: Features

Agents Do Charity - the falling leaves edition...

It’s not just that the days are shortening and the occasional smell of smoke lingers in the evening - the weather...

06 October 2017

From: Breaking News

Property Natter: Why Uber’s troubles are reflected in estate agency

As those of us in the industry know, there is a fine balance to strike between disruptive technology – and the...

30 September 2017

From: Features

Vast majority of sellers say local branch staff are key to selecting agent

The vast majority of sellers surveyed by a consumer group say rapport with branch staff in a locally-based office is important...

29 September 2017

From: Breaking News

How many agency business models are there today?

It used to be so easy. Around 20 years ago there were what we now call full-service estate and letting agencies, and...

23 September 2017

From: Features

Appointments - Ex-Savills man joins Harrods; New country consultant

Harrods Estates has recruited an ex-Savills sales negotiator with 10 years of experience working in prime central London. Michael Harte, who will work...

21 September 2017

From: Breaking News

CMA releases details of estate agents' cartel scheme

The Competition and Markets Authority has for the first time published details of the findings against a group of six estate...

18 September 2017

From: Breaking News

High-end agency allowing interior designers to use brand name

Fine & Country is to allow interior designers to operate under its brand name. Fine & Country Interior Design will be run...

18 September 2017

From: Breaking News

Property Natter: estate agency then, now and in the future

How has the world of estate agency changed in the last few decades? That’s the question this week’s Natter is going...

16 September 2017

From: Features

Summer of love? More like summer of leasehold

Even so close to the event, I don’t think anyone will be deeming 2017 as the ‘summer of love’.  The summer of...

16 September 2017

From: Features

Agency allows clients to make appointments directly in staff diaries

Estate agency James Pendleton says it wants to give its clients more digital advantages without becoming an online operation itself -...

13 September 2017

From: Breaking News

easyProperty relaunches, claiming to be UK's second-biggest hybrid

easyProperty has unveiled details of its relaunch, declaring itself to be the UK’s second largest hybrid estate agency - second only...

07 September 2017

From: Breaking News

Boards should be 'confined to Room 101', says campaigning agent

An estate agent who is campaigning for boards to be banned in his local area says they should be 'confined to...

05 September 2017

From: Breaking News

Fees are vendors' biggest concern - but only 25% are willing to negotiate

Nearly all home owners (96%) consider fees to be the most important factor when choosing an estate agent, according to research...

04 September 2017

From: Breaking News

SOS: are you a business in distress?

Despite the fact that eight out of 10 statistics are reportedly made up (if you can believe that figure), I bet...

02 September 2017

From: Features

Agents Do Charity - the first-mention-of-the-C-word edition

Now we hate to spoil a long weekend but for much of the UK this is the final Bank Holiday before......

25 August 2017

From: Breaking News

Fine & Country says Mayfair office stays - but more focus on B2B

Fine & Country and the Guild of Property Professionals are to keep their current Mayfair office on London’s Park Lane -...

22 August 2017

From: Breaking News

Property Natter – are you GDPR-ready?

Are you protecting your data right? This may sound like the sort of direct warning you get from cold callers or...

19 August 2017

From: Features

Agents Do Charity - the 'so much for a quiet August' edition...

Remember when August used to be quiet with not much news? This year, whether it’s industry upheavals at Countrywide, Purplebricks and Agents’...

18 August 2017

From: Breaking News

OnTheMarket founder backs agencies offering online-only options

One of the founding figures behind OnTheMarket, which currently bans listings from online agencies, now says bricks and mortar agencies that...

14 August 2017

From: Breaking News

A sense of déjà vu over OnTheMarket

There’s a distinct sense of déjà vu over the debacle of OnTheMarket. I avoided joining two years ago because I couldn’t see...

12 August 2017

From: Features

Agents Do Charity - the 'Summer... What Summer?' edition

Let’s face it - summer seems to be on holiday itself, if the weather in the UK is anything to go...

11 August 2017

From: Breaking News

Agencies set up anti-money laundering and part-exchange services

The Guild of Professional Estate Agents and Fine & Country are offering agent members the option to have in-person reviews and...

03 August 2017

From: Breaking News

Founder of Connells-owned online agency switches to easyProperty

Adam Day, the founder of Connells-owned online estate agency Hatched, has been announced as head of operations at easyProperty.    In a statement...

31 July 2017

From: Breaking News

When estate agents subside to even lower levels…

It’s traditional for estate agents to support each other when they come under attack from the press or public. After all,...

28 July 2017

From: Features

Agents Do Charity - from Muse to Dog Shows...

As we head into August there’s no let up on your fantastic efforts for charity - thank you!   Everyone below has let...

28 July 2017

From: Breaking News

easyProperty to relaunch after 270 licences taken up by agents

More than 270 easyProperty licences have been secured by independent estate agents belonging to The Guild of Property Professionals and Fine...

26 July 2017

From: Breaking News

Agents Do Charity - as the summer holidays start...

It’s been an undeniably tough year for agents so far and no one can say the industry doesn’t deserve a summer...

21 July 2017

From: Breaking News

Agency banned from using advert suggesting it had traditional office

The Advertising Standards Authority has banned an advertisement which suggested that the firm behind it had “a physical office ... in...

19 July 2017

From: Breaking News

New warning to agents that data law change could prove costly

For the second time in two weeks, experts are warning that new data protection laws could seriously disrupt the agency industry...

18 July 2017

From: Breaking News

Property Natter: a half-year review – hybrids, PropTech and resilience

We’re already more than halfway through 2017 and, against all the odds, it’s pushing 2016 close in terms of eventfulness and...

14 July 2017

From: Features

Reviews - Agency complaint about Purplebricks upheld by watchdog

The Advertising Standards Authority has upheld a complaint over a Purplebricks website statement featuring testimonials from clients; the complaint was made...

05 July 2017

From: Breaking News

Guild and Fine & Country launch new app for sales referrals

The Guild of Property Professionals and Fine & Country have launched a new referral system app which allows its members to...

04 July 2017

From: Breaking News

Agents Do Charity - the Game, Set and Match edition...

The start of Wimbledon means we’re reaching peak summer - even if the weather suggests otherwise. But distractions like sporting events...

30 June 2017

From: Breaking News

easyProperty says 500 new agency licences prove naysayers wrong

Over 500 members of the Guild of Property Professionals have requested an easyProperty licence following the merger between the two organisations.   The...

26 June 2017

From: Breaking News

Leading analysts fiercely critical of Guild merger with easyProperty

Two leading property analysts have written a fiercely critical assessment of the merger between easyProperty and the Guild of Property Professionals.   The...

23 June 2017

From: Breaking News

Traditional agents won't disappear completely says Sarah Beeny

TV property expert and online agency owner Sarah Beeny says there will always be some sellers who prefer to use traditional...

20 June 2017

From: Breaking News

Great expectations can be a dickens of a problem

Great Expectations was a fantastic novel-cum-social-history written by Charles Dickens, who once lived in my adopted home city of Portsmouth. But these...

17 June 2017

From: Features

Video interview: new easyProperty boss explains GPEA merger

The chief executive of eProp Services Ltd - the company formed by a merger between easyProperty and GPEA Ltd (the parent...

13 June 2017

From: Breaking News

Using call tracking to boost the impact of your marketing

We live in world where the online economy is just as important as the offline economy. Whether your business is online...

12 June 2017

From: Sponsored Content

Guild parent company announces merger with easyProperty

GPEA Ltd - the parent company of the Guild of Property Professionals and Fine & Country - has announced it has...

08 June 2017

From: Breaking News

Further international expansion for Fine & Country

International agency brand Fine & Country has announced the opening of its 12th Portuguese office. The global network, which now has agents...

06 June 2017

From: Breaking News

Lib Dems change name of their 'mock estate agency'

If a political party wants to run a country, it’s probably a good idea that it shows it can at least...

05 June 2017

From: Breaking News

Agents Do Charity - more heart-warming examples of kindness

As we end an especially tragic week, it is heart-warming to remember how our industry - along with so many other...

26 May 2017

From: Breaking News

High Rollers - Connells Group take 100 on all-expenses-paid trip to Monaco

Over 100 so-called Top Achievers from across Connells Group’s Sequence and Connells estate agencies have been taken by the company on...

24 May 2017

From: Breaking News

Home ownership has halved for young families in parts of the UK

Home ownership has halved for young families across some parts of the UK according to a charity.  The Resolution Foundation says its...

22 May 2017

From: Breaking News

Reviewing your business objectives – five top tips

Our recent roundtable on the proposed ban on tenant fees generated ten tips for growing a lettings business. We’re exploring each tip in more...

20 May 2017

From: Features

Agents Do Charity - is this peak-fundraising week?

This might just be one of the busiest Agents Do Charity columns we’ve ever had with many firms having a mixture...

19 May 2017

From: Breaking News

Revealed: Top 20 features that sell vendors' homes

New research has identified homebuyers' top 20 'must-have' features that would encourage them to purchase a seller's property. According to the survey...

16 May 2017

From: Breaking News

Cluttons: pensions body investigating pre-pack deal to save agency

Last week’s acquisition of high-end agency Cluttons from pre-pack administration is to be investigated by the Pension Protection Fund. We reported on...

09 May 2017

From: Breaking News

It's ESTAS week - and you can still be there on the big day...

There are only a few days to go before The ESTAS - the biggest event in the awards calendar for agents,...

08 May 2017

From: Breaking News

Agents Do Charity - the Escape The Election edition...

Pole-axed by politics? Bored of ballots? Well, this is where you can escape from pledges, promises and politicians and instead read...

05 May 2017

From: Breaking News

Two weeks to go... Your essential guide to The ESTAS 2017!

One of the biggest days of the year for agents takes place just two weeks tomorrow when The ESTAS take place...

27 April 2017

From: Breaking News

How to get press coverage for your business

Being featured in newspapers, magazines and websites, as well as on radio and TV, can be a great way to build...

22 April 2017

From: Features

Agents: Here’s how to review your cost base

Our recent roundtable on the government’s proposed ban on tenant fees generated ten top tips for growing your business.  We plan to...

22 April 2017

From: Features

Agents Do Charity - the never-mind-the-ballots edition

There’s no sign yet that the snap General Election is distracting our industry from continuing its fine record of doing good...

21 April 2017

From: Breaking News

Two more years of government pain for the industry

My apologies if this causes you to break your Easter egg with a little too much aggression, but I reckon the...

15 April 2017

From: Features

In the eye of the storm – why agents need good lines of communication

It’s never more obvious how important good communication is for letting agents than in times of bad weather. Havoc caused by...

15 April 2017

From: Features

'Stamp duty and mortgage problems scupper 1.2m sales' - claim

A building society claims that in the past three years alone no fewer than 1.2m buyers have given up on house...

12 April 2017

From: Breaking News

Using Rightmove alone would be the wrong move

It’s easy to be dismissive of the value of local newspapers for advertising residential property but things are never as straightforward...

08 April 2017

From: Features

Council imposes 49 fines on agents leaving up 'old' boards

A London council has issued 49 fines to estate and letting agents in the first two months of a crackdown that...

07 April 2017

From: Breaking News

New agents group seeks 'pre-launch' members - and says it may float

The Charter for Independent Estate and Letting Agents has started its ‘pre-launch’ membership drive - and says it ultimately want to...

04 April 2017

From: Breaking News

Property Natter: How to improve your agency - a view from the inside

For my latest Property Natter I have sought the opinions of two well-known property consultants - Michael Day, managing director of...

01 April 2017

From: Features

Conveyancing: Market problems relate to flawed system, not staff

The publication of our Strategic Plan, ‘Building the framework for the future’, met with an anticipated degree of positive and not-so-positive...

01 April 2017

From: Features

The rise of the first-time buyer - is this the return of generation buy?

There are more first-time buyers (FTBs) finding a way on to the property ladder than at any time since the Financial...

01 April 2017

From: Features

Property hotspots: Manchester, Liverpool and Preston

The property market in northern England, supported in part by the Northern Powerhouse concept, has attracted a lot of media attention,...

24 March 2017

From: Features

Brexit: Housing must not be ignored in the clamour

We’re almost nine months on from the EU Referendum and yet the issue remains the big divide across the nation: an...

18 March 2017

From: Features

Why estate agents need to take compliance seriously

Some big news in the agency world last week won’t have escaped the attention of many in the industry. Last Thursday news...

14 March 2017

From: Sponsored Content

Budget 2017: Pleas for reform fall on deaf ears

Chancellor Philip Hammond delivered his first Budget this week pledging extra funding for the NHS, transport in the Midlands and the...

11 March 2017

From: Features

How to find high quality local market intelligence - fast

The Office for Budget Responsibility, which released its latest economic forecasts on Wednesday, has adjusted its prediction for UK house prices…again.  It...

11 March 2017

From: Features

Good phone manners that impress clients

When we meet clients, we go out of our way to make a good impression. There’s no reason why we shouldn’t...

10 March 2017

From: Sponsored Content

Agents Do Charity - and never mind the Chancellor....

There was nothing doing in the Budget - no stamp duty reform, no second look at mortgage interest tax relief changes,...

10 March 2017

From: Breaking News

Budget: No new property taxes - but landlords may be hit

Chancellor Phillip Hammond has introduced no new property taxes in his Spring Budget - but a clampdown on those setting up...

08 March 2017

From: Breaking News

Agent fined by CMA says responsible partner 'acted alone'

One of the four estate agents fined by the Competition and Markets Authority (CMA) for price-fixing has spoken about the details...

07 March 2017

From: Breaking News

New agency offers 'guaranteed price' to vendors ahead of sale

A new London-based online estate agency called Nested says it has had a “superb start” to trading, using its unusual business...

06 March 2017

From: Breaking News

High-end agency relaunches TV advertising campaign

Fine & Country is re-launching its TV advert following what it regards as its successful campaign between March and September last...

06 March 2017

From: Breaking News

Agents operating in cartels: CMA promises more action if required

The Competition and Markets Authority has now fined agents over £1m in two landmark cases concerning price-fixing - and it says...

03 March 2017

From: Breaking News

Four estate agents pay £370,000 after admitting price-fixing

Four Somerset estate agents have agreed to pay fines totalling over £370,000 to the Competition and Markets Authority, after admitting illegal price-fixing.   The...

02 March 2017

From: Breaking News

New Guild chief executive speaks up for independent agents

Former Countrywide director Iain McKenzie is the new chief executive of The Guild of Property Professionals. He replaces Marcus Whewell who has...

02 March 2017

From: Breaking News

Agency launches New Forest office targeting high-end sales

Fine & Country has opened a new office at Lymington in the New Forest.   The branch is using staff from local...

28 February 2017

From: Breaking News

Guilty agency deeply distressed by buyer's 30-foot fall at viewing

The estate agency which was fined £200,000 after a prospective house buyer fell 30 feet into a well during a viewing...

27 February 2017

From: Breaking News

Purplebricks value 'same as Countrywide and Foxtons combined'

The Purplebricks stock market bull run took yet another huge leap forwards yesterday with its share price up 20 per cent...

24 February 2017

From: Breaking News

Agents Do Charity - in a big week for the industry

This week has seen the estate agency industry demonstrating just how big it is these days with Purplebricks raising £50m in...

24 February 2017

From: Breaking News

Don’t undervalue Which? as a useful marketing tool

The guys at Which? are at it again, all over estate agents like a rash for “over valuing” properties so they...

17 February 2017

From: Features

Property Natter – a conference wrapped in Guild

Excuse the puntastic (or not) title, but as you’ve no doubt already deciphered I took a trip northwards a couple of...

11 February 2017

From: Features

Is building homes in factories the solution to the housing crisis?

The chronic shortage of housing supply in the UK relative to demand has been a national issue for decades. The Government...

11 February 2017

From: Features

Agents - it’s time to get back to basics

Welcome to February! It means that 2017 is well under way and we’re edging closer to Spring – a time when...

04 February 2017

From: Features

How to avoid the disconnect associated with outsourcing

If this past year is anything to go by, outsourcing is firmly on the agenda for estate agents. Rather than being...

04 February 2017

From: Features

Guarantee blue skies! Bad weather doesn’t mean bad photos when you use Doctor Photo

Annoying isn’t it. You take on a stunning property, agree a compelling asking price and your Vendor is desperate to get the...

02 February 2017

From: Sponsored Content

Council's For Sale/To Let board fines come into effect tomorrow

A controversial scheme in a London borough, limiting the size and duration of letting and estate agents’ boards on display, comes...

31 January 2017

From: Breaking News

Fine & Country beefs up marketing and 'random audits'

Fine & Country says it is to return to the small screen with another round of TV advertising, building on its...

31 January 2017

From: Breaking News

Independent agents' group founder warns against online agencies

A founder of the new organisation seeking to be a trade body for independent estate and letting agents is warning that...

27 January 2017

From: Breaking News

Councils serving Fixed Penalties on agents leaving up For Sale boards

A number of local authorities are now serving £100 or £120 fixed penalty notices on estate agents who display For Sale...

23 January 2017

From: Breaking News

Fine & Country expands with new county villages branch

Fine & Country is opening a new office specialising in villages in West Sussex.  The Downland Villages branch, situated in Henfield, will...

05 January 2017

From: Breaking News

Regional agency firm restructures to concentrate on core activities

Cheffins, the six-office Cambridgeshire-based firm, says it is creating ”a new corporate framework” to intensify its focus on estate agency, rural...

04 January 2017

From: Breaking News

Foxtons protest: nearby activists fined for disrupting wedding

Activists who stormed a wedding as part of a protest event in which a Foxtons office was damaged have been fined...

04 January 2017

From: Breaking News

Agents Do Charity - the coming down the chimney edition

Christmas is here - feet up, mulled wine ... a well-deserved break. As we know, however, it’s not just selling and letting houses...

23 December 2016

From: Breaking News

Your Christmas pics - the knitwear edition

As the Christmas break begins to loom larger, there’s no let-up with pics from your offices - and those amazing Christmas...

20 December 2016

From: Breaking News

Britain's most inspirational estate agent is named as ...

Estate and letting agent training company Agency Mentors has revealed the winner of its competition for ‘most inspirational agent’ in the...

19 December 2016

From: Breaking News

They're still coming! Christmas office pics and a Mannequin Challenge

With little more than 10 days to go before we all down tools for a well-earned Christmas break - even if...

13 December 2016

From: Breaking News

Leave it out! Top TV hardman heads today's Christmas agency pictures...

With under a fortnight left before Christmas your photographs have been coming thick and fast - but today we start with...

12 December 2016

From: Breaking News

Compliance update: Immigration Act 2016

With effect from the 1st December 2016, amendments to the Immigration act 2014 were made through the Immigration Act 2016.    The soundbite...

09 December 2016

From: Features

Conveyancers repeat call for HIPs-style pack to speed house moving

The Conveyancing Association has revised its wish-list of reforms to, in its words, “ensure fewer delays, a less costly process, and...

07 December 2016

From: Breaking News

Agents Do Charity - as the countdown to Christmas commences

There’s no need to worry but...er....there are only three weeks to go until Christmas. With traditional feelings of goodwill at this time...

02 December 2016

From: Breaking News

Invisible juggling – estate agents’ impressive skill

As circus performers, most estate agents would fail. Some of you might find that difficult to comprehend. After all, many uninformed members...

26 November 2016

From: Features

RICS is latest body to warn agents on dangers of portal juggling

The Royal Institution of Chartered Surveyors is the latest body within the industry to warn its members against portal juggling. Following statements...

15 November 2016

From: Breaking News

Property Natter: how to build a brand

Good branding is absolutely crucial to any successful business or product, even more so in a world of social media, instant...

12 November 2016

From: Features

Redressing the wrongs of agents remains fair and impartial

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...

05 November 2016

From: Features

Trading Standards says portal juggling 'deceives and harms consumers'

Portal juggling has been defined as one of a number of "emerging threats" aimed at deceiving consumers through the manipulation of...

03 November 2016

From: Breaking News

Property Natter: on my travels

It’s all been kicking off in recent weeks, hasn’t it? Marmite wars, the endless Trump v Clinton debate, Samsung phones blowing...

28 October 2016

From: Features

Ex-Countrywide head moves to rival; new Fine & Country office

Several estate agencies have announced expansions and new offices - and once again a former Countrywide management figure is revealed to...

21 October 2016

From: Breaking News

Agents Do Charity - even when they're cycling through France...

It’s been another very busy week for the excellent fund-raising champions of our industry - and the good causes are encouraging...

21 October 2016

From: Breaking News

Property Natter: Q & A with Russell Quirk

In recent weeks I have been carrying out question and answer sessions with some of the key figures in the property...

14 October 2016

From: Features

The gloom lifts – and so does the property market

It’s curious how gloom, gloom pre-Brexit Britain’s property market has gained a much brighter outlook now that the result of the...

07 October 2016

From: Features

Property Natter: Q & A with Glenn Ackroyd

This week we have the Head Shepherd of EweMove, Glenn Ackroyd, in the hotseat. He’s been co-owner of EweMove Sales and Lettings,...

30 September 2016

From: Features

Bank of England confirms tougher buy to let mortgage lending regime

The Bank of England’s Prudential Regulation Authority has confirmed that tighter regulations will apply to lenders providing mortgages for buy to...

30 September 2016

From: Breaking News

Agency hit with fine for 'false advertising'

An estate agency has been fined by a local authority for putting up a 'Sold' board outside a house more than...

22 September 2016

From: Breaking News

Are these Britain's unluckiest estate agents?

An estate agency in Kent is having to replace its shopfront for the second time in a year. Last week, the shopfront...

19 September 2016

From: Breaking News

Swift change could be the solution for agents and conveyancers

I write this during the week that David Cameron resigned as an MP – it is quite startling how quickly politics...

16 September 2016

From: Features

Analysts produce league table of where agents could earn most fees

A property analytics company has devised a method of calculating the ‘best’ locations in which to work as an estate agent,...

05 September 2016

From: Breaking News

How can we encourage closer collaboration between estate agents and solicitors?

With an anticipated “Call for Evidence” from the Dept of Business Innovation & Skills looking into the home-buying experience ETSOS is...

01 September 2016

From: Sponsored Content

Agency group resumes TV advertising campaign this month

Prime residential property group Fine & Country is re-launching its TV advertising campaign this month following what it regards as a...

01 September 2016

From: Breaking News

Tenancy deposit protection schemes offer peace of mind

For many people buy-to-let continues to look an attractive income investment at a time of low saving rates and stock market...

26 August 2016

From: Features

Why choose us? Why indeed!

Estate Agents may say they are different. They may even believe they are different. But, the perception of many vendors is that...

19 August 2016

From: Features

Estate agency fined after 'misleading' statements on its website

An estate agency has been fined after a trading standards team accused it of making misleading statements on its website. Warwickshire county...

17 August 2016

From: Breaking News

What is ‘Compliance in a Box’ all about?

With ever increasing obligations, estate agents know that compliance matters now more than ever.  However, being able to obtain access to the...

12 August 2016

From: Features

My favourite grouse…lazy agents who tout for my properties

As I sit here writing this on the Glorious 12th, I realise I’m going on about my favourite grouse – agents...

12 August 2016

From: Features

Perception is nine tenths of the law

How do you want your agency to be perceived? Do your processes reflect both the quality and speed of service you...

11 August 2016

From: Sponsored Content

London agency branch fined for dumping rubbish in street

An estate agency has been ordered to pay a £400 fine after dumping a load of rubbish in a London street.   Wandsworth...

05 August 2016

From: Breaking News

Keen kids kindle Kenya kindness

It’s a familiar theme – kids doing charity trips and needing sponsorship or raffle prizes to help fund their fares. If we...

29 July 2016

From: Features

Former Wonga exec sets up London property crowdfunding platform

Another crowdfunding platform has launched, encouraging investors to buy a share in a property - in this case, a prime London...

29 July 2016

From: Breaking News

Agent faces £7,500 bill after 'misleading' ads about homes on sale

An estate agent has been ordered by a court to pay more than £7,500 after admitting advertising holiday homes as permanent...

22 July 2016

From: Breaking News

Agents Do Charity ... in a Phew, What A Scorcher week...

It’s been hot, hot, hot this week - but that's not deterred many in our industry from helping those in need...

22 July 2016

From: Breaking News

Money laundering back on the agenda in government

After all the recent Whitehall upheaval we can perhaps get back to business; and first item on the agenda seems to...

21 July 2016

From: Sponsored Content

Countrywide-owned agency moves to 'premises-free business model'

An estate agency owned by Countrywide has relaunched with what it calls “an innovative, premises-free business model that seeks to redefine...

21 July 2016

From: Breaking News

CMA says agents' cartel fine of £735,000 was comparatively small

A fine of £735,000 imposed on an association of estate and letting agents and a local newspaper publisher has been described...

18 July 2016

From: Breaking News

High-end agency's office marks expansion in West Midlands

Fine & Country is opening a new office in Shrewsbury later this month, marking the brand’s expansion in the West Midlands.  The...

15 July 2016

From: Breaking News

Agents Do Charity - or should that be May do charity?

We’re used to remarkable changes in just a short time - a week ago, who would have thought Theresa May would...

15 July 2016

From: Breaking News

ETSOS Respond to Government’s anticipated “Call for Evidence” on improving the conveyancing process

As a service provider to both Estate Agents and Conveyancing Solicitors from one platform, ETSOS sits in a fairly unique position...

06 July 2016

From: Sponsored Content

Too early to see Brexit impact on prices, says Nationwide

The chief economist who compiles Nationwide’s monthly house price index says it is too early yet to see the impact of...

30 June 2016

From: Breaking News

Index of house prices – or accumulating crisis?

So we now have a new 'official' index of house prices, and much good may it do us. For the chattering classes...

17 June 2016

From: Features

City analyst disputes Purplebricks' claim of 77 per cent conversion rate

One of the most respected City analysts of the changing residential sales industry says Purplebricks’ business model is worth admiring -...

17 June 2016

From: Breaking News

Agents Do Charity - as the Euros become a real nail-biter...

Well, the Euros have turned into a nail-biter for the home teams - but that appears not to be deterring you...

17 June 2016

From: Breaking News

How do you comply with money laundering regulations?

A fair amount of scaremongering has been going on when it comes to money laundering checks, with the eye-watering fines issued...

14 June 2016

From: Sponsored Content

eMoov ad banned by watchdog after complaint about three of its claims

The Advertising Standards Authority has banned an ad by online agency emoov after a complaint disputing the duration of a fee...

08 June 2016

From: Breaking News

Brexit – does anyone know, does anyone care?

The glorious thing about the referendum on our EU membership is that four weeks today it will all be over –...

27 May 2016

From: Features

Agents do Charity – as June approaches

As we approach another Bank Holiday weekend, estate and letting agents across the country have again been raising thousands of pounds...

27 May 2016

From: Breaking News

Time to stick it up: Agents still not complying with transparency law

Running a business is not easy, but sometimes it becomes harder because we are expected to modify our behaviour due to...

20 May 2016

From: Features

London slowdown largely confined to prime areas, insists agency

Recent debate about a London market slowdown has clouded the fact that the areas seeing price falls are almost entirely in...

17 May 2016

From: Breaking News

Shawn Brown, PayProp Business Development Director

Q: What does it say on your business card? Director of Business Development Q: Who are PayProp? PayProp is an automated payment and reconciliation...

12 May 2016

From: 60 Second Interview

Agents Do Charity - the unexpectedly hot weather edition...

We seem to have skipped spring completely and moved from winter to summer in just one week - so what better...

06 May 2016

From: Breaking News

How do you protect clients from themselves?

When a potential buyer comes into the office and says they want to view a property on your books, the natural...

29 April 2016

From: Features

Seven unanswered questions about the OTM/CMA affair

By accident or design, the PR machine at OnTheMarket was beefed up last week.  Just as well. With the portal still reeling...

23 April 2016

From: Features

OnTheMarket and CMA: agency director says portal choice was independent

One of the directors of Agents’ Mutual, parent body of portal OnTheMarket, has told Estate Agent Today that his firm does...

22 April 2016

From: Breaking News

Property Natter – why deposit protection schemes matter

This week, as the title suggests, I turn my attentions to the world of deposit protection schemes. Landlords have been legally obliged...

15 April 2016

From: Features

How excellent branding can help estate agents stand out in a crowd

Recently, I was speaking to the owner of a chain of estate agents which is thinking of refreshing its company image. They...

15 April 2016

From: Features

Agents Do Charity - the ESTAS awards day edition...

Many of the country’s top agents are at The ESTAS 2016 this afternoon, but we’re delighted to honour excellence in charitable...

15 April 2016

From: Breaking News

Agents told they risk a £2,500 fine rising £250 a day for an 'illegal board'

Agents in a London borough have been warned that the local council now has new powers to fine the firms behind...

14 April 2016

From: Breaking News

Sleazy does it: why estate agency needs to get a better look

It’s all too easy to look sleazy in the eyes of a sceptical world, and there’s a danger right now that...

08 April 2016

From: Features

What's going on at Countrywide – will retail work for estate agency?

What Countrywide are getting at is that they want to think more like retailers to engage better with customers.  If this is...

01 April 2016

From: Features

Money laundering customer due diligence on buyers – is it an obligation?

There is a substantial amount of misunderstanding over this question, which needs clarifying.   In general terms, the Money Laundering Regulations require...

01 April 2016

From: Features

Agents Do Charity - good works dispel the stamp duty blues

Forget the gloomy stamp duty news, or the prospect that a new house price index might revalue house prices downwards, or...

01 April 2016

From: Breaking News

Buying in 2020 means Google and Facebook, not just Rightmove and Zoopla

A fascinating report commissioned by online agency easyProperty has given the lowdown on what house buying might be like in 2020...

24 March 2016

From: Breaking News

More evidence that young people want to buy - but expect to rent

Large proportions of younger people want to own a home but increasingly feel they simply cannot afford to buy - and...

24 March 2016

From: Breaking News

Have we reached tipping point for many private landlords?

With less than a month to go before the new rate of stamp duty kicks in for second property purchasers, we’re...

18 March 2016

From: Features

It's not all doom and gloom, says agent who won money laundering appeal

The firm which this week announced it had won a landmark money laundering appeal case says it's not all doom and...

16 March 2016

From: Breaking News

Boards: Council to ban ‘scourge’ of town centres

A local council is banning estate and letting agents’ boards after it has been handed legal powers to ‘prevent their spread’. Agents...

14 March 2016

From: Breaking News

Naivety is a becoming a real headache

The property market is racing ahead, but not everyone who wants to be part of it appears to want to keep...

12 March 2016

From: Features

Fines imposed on agencies boycotting top property portal (but not in UK)

Here’s a story with more than a little in common with Britain’s own property portal wars. A long-running legal saga between Danish...

11 March 2016

From: Breaking News

Acquisition and new branches for expanding estate agencies

Leaders has acquired another agency just weeks after absorbing another agency in the same region.  Tudor Estates was founded in 1959 and...

10 March 2016

From: Breaking News

Another estate agency considers running a TV advertising campaign

Savills is the latest estate agency to consider a TV advertising campaign. The agency’s marketing director Alison Dean has told Estate Agent...

07 March 2016

From: Breaking News

Property Natter – it’s all about the software

Software. You might not give it much thought a lot of the time, but it’s an absolutely crucial part of how...

04 March 2016

From: Features

Agents Do Charity - the super-sized agents-are-great edition...

You are a public-spirited lot - this week’s Agents Do Charity section is perhaps the largest ever thanks to the good...

04 March 2016

From: Breaking News

Yet another agency expands its London branch network

Yet another agency is opening a new office in Greater London - this time it is Century 21 UK which has...

03 March 2016

From: Breaking News

New London office opens to coincide with agency's TV ad campaign

Fine & Country this week opens a new London office in Bow, coinciding with the imminent start of its TV advertising...

29 February 2016

From: Breaking News

See it here first - sneak preview of agency's first TV advertisement

Estate Agent Today readers are amongst the first to be able to see Fine & Country’s new TV advertisement to be...

25 February 2016

From: Breaking News

Prospecting made easy this spring

We're all wise to the fact that spring is typically the busiest time of year for the property market. The financial...

23 February 2016

From: Sponsored Content

Agency fined for illegal display of For Sale board on a telegraph pole

Dacorum council in Hertfordshire has prosecuted an estate agency for what it calls the “illegal display” of a For Sale board...

16 February 2016

From: Breaking News

Homes’ horrible histories have little value

Life is getting pretty frustrating for estate agents, and not just because getting houses onto the market is such an uphill...

13 February 2016

From: Features

How do you define a landlord?

I want to take this opportunity to share some findings from the National Landlord Association’s latest Quarterly Landlord Panel. The first is...

13 February 2016

From: Features

Exclusive: Fine & Country is 'first premium agency' to launch TV campaign

Fine & Country is launching a series of TV advertisements on Channel 4 next month in what it believes is the...

04 February 2016

From: Breaking News

Property Natter: Marketing Jargon Buster

Marketing and property often go hand in hand. But from time to time you might come across certain marketing terms that...

30 January 2016

From: Features

Stamp duty and buy to let tax changes: Readers' views put to David Cameron

In January readers of Estate Agent Today and Letting Agent Today were given the opportunity to give their views on proposed...

25 January 2016

From: Features

50 years Man & Boy: Celebrating half a century in the industry

I started work in 1966 in Exeter with Fox & Sons then moved to a local company in Honiton soon after....

22 January 2016

From: Features

Can Stamp Duty really change the face of the buy-to-let sector?

With a little over two months to go until changes to Stamp Duty are introduced that will impact purchasers of second...

22 January 2016

From: Features

Agents Do Charity - from England to Africa...

In charitable works, as in the rest of our industry, January is a time to reflect on what’s been achieved and...

22 January 2016

From: Breaking News

OTM Fury Road(Show)

I'm sure most of you have seen, or at least heard of the Mad Max series of post-apocalyptic dystopian fantasies.  The latest...

18 January 2016

From: Features

Property Natter: pay what you want – yes or no?

First of all, welcome back everyone. Hope everyone had a great and relaxing break for Christmas and New Year. (Is anyone...

15 January 2016

From: Features

Two agencies announce international expansion - in the same country

Fine & Country and JLL have both announced they are expanding their business in Portugal.  Fine & Country has just opened its...

13 January 2016

From: Breaking News

Here's another fine mess that two burglars at an agency got into...

So how long does a visitor typically stay in an estate agency office? Well, if it’s the case of intruders, about 15...

12 January 2016

From: Breaking News

Consultation action confirms buy-to-let contempt

My suspicion in my December Industry Views column that the Chancellor, George Osborne, holds certain types of property owners in contempt...

08 January 2016

From: Features

The CHAPS debate: This needs to be discussed in adult fashion

A riposte to Rob Hailstone's article: 'C'mon CHAPS, Don't be faized'. Good Day, and a late Merry Christmas. Sorry for the delay in...

08 January 2016

From: Features

Sean Hooker, Head of Redress, PRS

Who are you? I’m the Head of Redress at the Property Redress Scheme. I previously worked for Legal & General PLC dealing...

23 December 2015

From: 60 Second Interview

Could you be risking a fine?

There are a number of fairly recent regulations that agents need to comply with. One of them, now just over a year...

18 December 2015

From: Features

Outside looking in - more great estate agency office Christmas pictures

It’s not just inside the offices that get decorated at Christmas - many of you have done a fine job at...

17 December 2015

From: Breaking News

Why do agents have an unfavourable reputation among the public?

Last week, on the latest series of The Apprentice, Lord Sugar threw his teams into the London property market.  As expected, Twitter...

11 December 2015

From: Features

Agents Do Charity - two weeks before Christmas...

The traditional festive spirit of estate agency does not extend simply to decorating offices - it’s about doing good work, too. This...

11 December 2015

From: Breaking News

Property Natter: the end of an era

It was an end of an era in the property world this week. Christopher Hamer stepped down as the Property Ombudsman...

04 December 2015

From: Features

Property ownership is fine – if it’s on an industrial scale

I’m sure I’m not the only estate agent confused by the Government’s approach to residential property ownership. Many of the current ministerial...

04 December 2015

From: Features

CMA spells out approach to cartels and anti-competitive practices

The Competitions and Markets Authority - which earlier this year fined an estate agency trade group £735,000 - has set out...

19 November 2015

From: Breaking News

Why the NAEA is right to tighten money laundering screws

News from the Halifax this week that the combined values of the residential properties in London amounts to £1.13 trillion, virtually...

13 November 2015

From: Features

Most agents don't check vendor-neighbour disputes - claim

An insurance company claims that around 60 per cent of estate agents do not check with their vendor clients about disputes...

10 November 2015

From: Breaking News

Long-standing board member to chair The Property Ombudsman

Gerry Fitzjohn, currently vice chairman of the board of The Property Ombudsman, has been appointed as chairman.  He takes over from Bill...

10 November 2015

From: Breaking News

Property Natter: Content, Content, Content

Someone told me the other day that it’s now only seven Mondays till Christmas. Now there’s a scary thought. Best get...

06 November 2015

From: Features

Agents Do Charity - the spooky edition...

It’s Halloween weekend but the spirit that burns in many estate agents is a force for good not evil - as...

30 October 2015

From: Breaking News

‘Between a rock and a harder place'

Stephen Moss, CEO of Pring.co.uk the UK’s leading property investment search engine, takes a look at the impact of ‘Corbynmania’ on...

28 October 2015

From: Sponsored Content

Countrywide aims to beat Foxtons in battle of London mid-market sales

Countrywide says it has Foxtons as its target to beat in a bid to be the number one agency for sales...

26 October 2015

From: Breaking News

Agents Do Charity - as the clocks go back...

Don’t forget there’s an extra hour in bed on Saturday night - a chance to get some extra stamina for your...

23 October 2015

From: Breaking News

Traditional agents have been online for years

It’s interesting to read of plans to debate which business plan really is best for the customer, online or traditional estate...

09 October 2015

From: Features

Agents’ Mutual’s latest ‘letter of intent’: what’s in it for agents?

The consumer is King and to protect sellers and buyers' best interests estate and letting agents have to operate in the...

09 October 2015

From: Features

Sheffield: an example of how a local authority can enforce compliance

It’s been nearly a year since all lettings and property management agents have been legally required to join a redress scheme...

25 September 2015

From: Features

So much bleating, I thought a goat had got in!

It was interesting to see the report on Estate Agent Today about the meeting between London estate agents, NAEA, and HMRC. No,...

25 September 2015

From: Features

Agents Do Charity - with a rugby twist for the World Cup

It’s Friday so it’s time for us to salute those agents who tirelessly go the extra mile for good causes -...

18 September 2015

From: Breaking News

Successful start for agency's new high-end branch

A new Fine & Country branch is claiming interest in high end property in its patch is now at pre-recession levels...

08 September 2015

From: Breaking News

Cartel query sent to Country Life publisher over OTM link

Time Inc, the owner and publisher of Country Life, has received a query from the founder of the Independent Network of...

02 September 2015

From: Breaking News

The reign of the renter

This month analysis by the Office for National Statistics revealed that the average home in England and Wales cost a record...

28 August 2015

From: Features

Why agents need to do their ‘right to rent’ homework

Stories of migrants attempting to make their way to the UK are now a daily feature in our news bulletins and...

28 August 2015

From: Features

Almost a love-in from Which?

It’s always interesting when Which? produces a report that includes estate agency. It asked 1,990 people their views on buying and selling...

21 August 2015

From: Features

Agency reveals 'Britain's best garden'

An estate agency has announced the winner of its best British garden competition. Fine and Country carried out the competition and its...

21 August 2015

From: Breaking News

Agent brings branch total to 19 with new office

A Yorkshire agency has announced the opening of its 19th branch this week. Manning Stainton's latest office, which was formerly occupied by...

20 August 2015

From: Breaking News

Competition & Markets Authority still monitoring portals

The Competition and Markets Authority says it is still monitoring the major property portals.  A statement to Estate Agent Today by the...

17 August 2015

From: Breaking News

So what will house prices do this autumn?

Agents across the country, hopefully refreshed by a nice holiday somewhere warm, will be gearing up for the phones to start...

14 August 2015

From: Features

Property Natter: Let's embrace the social web

So, has everyone been enjoying the fine summer weather we’ve been experiencing? Oh, wait…fear not, I will attempt to inject a...

07 August 2015

From: Features

CMA is watching estate agents, warns competition lawyer

The estate agency industry is “in the sights of” the Competitions and Markets Authority according to a competition lawyer. “All the evidence...

04 August 2015

From: Breaking News

CMA estate agents' fine a 'highlight of the year'

The fines issued by the Competition and Markets Authority on a local association of estate agents and three of its members...

23 July 2015

From: Breaking News

NAEA condemns exposed estate agents and launches investigation

The National Association of Estate Agents says the agents named in Channel 4‘s From Russia With Cash documentary may have tarnished...

09 July 2015

From: Breaking News

Crowded house: are you super vigilant?

I don't think there is one person in lettings and property management who isn't alarmed at the scenes just over the...

03 July 2015

From: Features

How to ride the digital wave legally and fairly

The internet and rapidly evolving digital landscape has revolutionised the way people buy and sell properties. With some reports suggesting 95 per...

03 July 2015

From: Features

Heard the one about the shy estate agent?

What do we actually do as estate agents to serve our wonderful public? Some might think we go out, value houses, advise...

26 June 2015

From: Features

CMA tweets out warnings to agents over trade group rules

The Competition and Markets Authority has used Twitter to inform agents of the risks of joining trade assocaitons with loosely-worded or...

22 June 2015

From: Breaking News

Watchdog dismisses complaint against agency using Rightmove data

The Advertising Standards Authority has given its backing to an estate agency using Rightmove data to claim it had the most...

11 June 2015

From: Breaking News

It's time for OTM to drop the exclusivity rule

Yesterday we heard about the letter from the CMA warning agents about anti-competitive behaviour. Today, in a scoop for Estate Agent...

04 June 2015

From: Features

NTSEAT to meet with CMA over OTM cartel complaints

The National Trading Standards Estate Agency Team (NTSEAT) is to meet with the Competition and Markets Authority (CMA) to discuss complaints...

04 June 2015

From: Breaking News

Reaction: The Immigration Bill and immigration checks

"Stop right there. Hands above your head. Don't move. Mavis, dial 999." Mr D Smith (MARLA, NFoPP) removes his Glock 19...

29 May 2015

From: Features

Landlords must register old tenancy deposits – now!

In 2007, the government introduced a compulsory deposit protection scheme as part of the Housing Act 2004 to help protect tenants...

22 May 2015

From: Features

Letter from the Publisher: Are brownfield sites the solution to the UK’s housing shortage?

There has been much debate in recent years about Britain’s desperate need for more housing stock. Demand has been outstripping supply...

15 May 2015

From: Features

A victory V sign to the housing sector?

The Conservatives’ election victory came as a surprise, so much so that television pundits spent all night after the vote rubbishing...

15 May 2015

From: Features

Letter from the Publisher: Why it’s harsh to blame gentrification on Foxtons

Gentrification is a divisive, provocative issue, but why are estate agents (especially Foxtons) appearing to bear the brunt of the public’s...

06 May 2015

From: Features

Why launching in recession proved to be a strength

Looking back to the 1980s, it was General Election time and Michael Foot had released the Labour party manifesto. The party was...

23 April 2015

From: Features

Will the surge of buy-to-let boom or bust?

Under new pension freedom reforms, people aged 55 and over can access as much of their savings from their defined contributions...

23 April 2015

From: Features

A direct solution to winning new instructions this spring

Make your market aware that now is the time to make a move. Effectively manage your direct mail and door drop campaigns...

22 April 2015

From: Sponsored Content

Mansion tax 'forces 120,000 to revalue homes'

Around 120,000 home owners will have to spend around £110m to revalue their homes if Labour’s mansion tax policies come into...

22 April 2015

From: Breaking News

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