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KEYWORD "Face-to-Face" - 104 RESULTS
How to handle the needs of older renters

Rising property prices in the UK mean that occupiers are renting long past their forties. According to the government’s last English...

15 June 2022

From: Features

Video tours? I don’t see it myself!

There was an article in Estate Agent Today recently that suggested only four per cent of properties on Rightmove and Zoopla...

11 June 2022

From: Features

Are we ready for the PropTech metaverse?

In this article, Kristian Stott, Head of New Business at iamproperty, analyses the digital revolution in our lives and in property and why...

08 June 2022

From: Features

Agents and conveyancers should ditch the screen - here's why

For years, the issue of phone etiquette created tension between estate agents and the legal profession, the former claiming lawyers won’t...

28 May 2022

From: Features

Agents doing what they've always done cost viewings

There are many myths about using virtual tours to sell or let properties. The most common perceptions are that virtual property...

28 May 2022

From: Features

Top tips for reducing carbon footprint in lettings

With Earth Day in April and Environment Day looming in June, all businesses and individuals are becoming more aware of their...

25 May 2022

From: Features

Would fewer emails and more lunches boost agent and conveyancer relations?

Referral fees, lack of trust and too much email have been identified as barriers to greater collaboration between conveyancers and estate...

18 May 2022

From: Breaking News

Remote working agency abandons business model and sets up office

An estate agency which previously operated only through a remote working model has established a headquarters and expanded its team. Chosen Home,...

25 March 2022

From: Breaking News

New Covid guidance to estate and letting agents

Propertymark, the main industry trade body, has this evening updated its guidance on Covid safety for estate and letting agents in...

11 January 2022

From: Breaking News

Phil Spencer: Healthy Staff mean a Healthy Business

It’s often said that agency is a people business, and I can see no reason to disagree - agents dealing face-to-face...

10 January 2022

From: Breaking News

Property Natter - checking in with some of the ESTAS' biggest winners

A few weeks ago the ESTAS took place at the Grosvenor House hotel in London - the first chance for many...

06 November 2021

From: Features

Sustainability and automation – how can agents reduce their carbon footprint?

We have all heard the terrible forecasts and listened to Sir David Attenborough’s speeches on the environment and the “we still...

30 October 2021

From: Features

Will online agencies take over, or do we still need face-to-face contact?

Like most industries, estate agency is changing. A general trend to a more hybrid model, accelerated by the pandemic has resulted...

06 October 2021

From: Features

Locked or open-door policy - has Covid changed the way offices operate forever?

In this piece, Tom Davis, press officer at Propertymark, explores the debate surrounding a locked or open-door policy, and whether the...

02 October 2021

From: Features

Agents warned about sensitive data being included in listings

Agents are being warned about removing personal data and information from marketing material. Paul Offley, compliance officer at The Guild of Property...

24 September 2021

From: Breaking News

Better AML solutions needed amid warnings of possible impacts of Afghanistan exit on financial crime

Regulators are warning the UK’s property, finance and legal sectors to be aware of the possible impacts of the exit from...

09 September 2021

From: Sponsored Content

Purplebricks admits short term disruption but CEO makes pay pledge

The chief executive of Purplebricks says he wants to move his agency’s 600 Local Property Experts from self-employed to employed status...

10 August 2021

From: Breaking News

Video – what can UK agents learn from their Australian counterparts?

In this latest video feature, EAT’s video reporter Chris Buckler speaks to Christian Scandurra, Sales Director at VaultEA, and a former...

07 August 2021

From: Features

Property Natter: how tech-led will estate agency be in 10 years?

Around 18 months ago, just a few months before the pandemic hit, I did a Natter with the team at software...

19 June 2021

From: Features

Reviving the High Street – why a hybrid conveyancing offering is needed

“A hybrid offering, which serves customers of all needs and capabilities, is what we should all be working towards.” Following Aconveyancing opening...

12 June 2021

From: Features

Is a fully-digital home moving process right for the property industry?

Tech is a fantastic enabler but should never be a complete replacement for the human interactions that add real value to...

29 May 2021

From: Features

Property Natter – 5 ways estate agency has changed since May 2020

It’s now over a year since the property market officially reopened after an unprecedented two-month shutdown at the height of the...

22 May 2021

From: Features

Agents – can facial recognition ID help to speed up the sales and rental process?

In recent years, the property market has been taking steps to become more digital – with HM Land Registry leading the...

19 May 2021

From: Sponsored Content

Top Agency’s New Idea - selling houses is NOT the top priority

Britain’s second largest estate agency has outlined radical new plans to shift direction, making financial services and not sales or rentals...

29 April 2021

From: Breaking News

Two of UK’s largest agency groups in mortgage link-up

The Property Franchise Group and LSL Property Services are linking up mortgage and related activity. This agreement means that LSL will be...

27 April 2021

From: Breaking News

Property Natter - will there be live property events this year?

The last property event I attended in person – and I think the last physical property event held all told –...

10 April 2021

From: Features

Stamp duty holiday: could the market be more vulnerable to fraud?

The Chancellor’s recent announcement that the stamp duty holiday would be extended for another three months was undoubtedly great news for...

27 March 2021

From: Features

Property professionals welcome digitisation to better manage transactions

The findings of the new ‘Thriving in a Pandemic’ report, recently published by tmgroup and mio, have highlighted that the market...

17 March 2021

From: Features

Why automation could improve enforcement of PRS regulation

It’s now more than a year since the government offered an additional £4 million to councils to combat rogue landlords. At the...

13 February 2021

From: Features

Better communication will be key for agents now and in the future

There is little doubt that the last year was one which none of us will easily forget both personally and professionally....

27 January 2021

From: Features

PropTech provider claims “most comprehensive report” on any property

A PropTech firm claims its new interactive property reports are “the most comprehensive on any UK property” and reduce the need...

18 January 2021

From: Breaking News

Agents have “moral obligation” to restrict physical viewings - call

There’s a call this morning for estate and letting agents to regard the physical viewing of any property on sale or...

06 January 2021

From: Breaking News

Tier 4 Reminder: All agents can continue working under these restrictions

Many agents have been operating under Tier 4 Coronavirus restrictions for some days, but today sees another 20 million residents in...

31 December 2020

From: Breaking News

OnTheMarket revamp under highly-paid new chief executive

OnTheMarket is to undergo a revamp under its new chief executive, former Foxtons agent Jason Tebb - who has been given...

15 December 2020

From: Breaking News

Property Natter: the backbone of our industry – charity, Cornwall and family!

Welcome to part three of our ongoing series on local independent agents, as we seek to give this all-important part of...

05 December 2020

From: Features

Why agents were in a stronger position to deal with Lockdown 2.0

As what now seems like a common occurrence everything has changed again since I last sat down to write about the...

28 November 2020

From: Features

Agents – how can you provide the best service for consumers during lockdown?

So, we’re back to where we were in the spring, more or less. England is in a national lockdown again to...

25 November 2020

From: Sponsored Content

The push me, pull you of estate agency

Newspapers are pushed through the door, whereas websites have to pull in visitors - it’s a simple but fundamental difference with vast implications...

21 November 2020

From: Features

How the shift to digital can improve your client experience

It’s no secret that the recent pandemic has forced more businesses to operate remotely, but the shift for estate agents has...

18 November 2020

From: Features

Agents – here are five simple tips for job searching

There’s no denying it, job hunting can be hard work – even more so at the moment, with all that’s going...

27 October 2020

From: Recruitment & Business Matters

Electronic signatures are helping agents to weather the 2020 storm

2020 has definitely been a year of change. With little warning, the pandemic disrupted the day-to-day operations of almost every industry...

17 October 2020

From: Features

Online agents and deals run bigger money laundering risks - government

The government has issued new guidance to estate and lettings agencies on their obligations regarding money laundering issues - and online...

15 October 2020

From: Breaking News

Property Natter – five ways to enable your agency to thrive this winter

The only certainty at the moment is ongoing uncertainty. It’s something we’ve got used to in 2020, but it’s still not...

10 October 2020

From: Features

How to carry out check-ins and check-outs in a Covid-compliant way

The latest government rules combined with the Prime Minister’s recent address to the nation is clear – tougher measures are required...

03 October 2020

From: Features

Agents must check where customers holidayed - compliance guru

Agents should check where buyers and sellers have been on holiday as part of their approach to safety during the Coronavirus...

12 August 2020

From: Breaking News

Property Natter: what will property conferences and events of the future look like?

Conferences, events and awards dinners are a hugely important part of the property calendar, bringing the great and the good of...

18 July 2020

From: Features

Streamlined completions promised by latest PropTech platform

Another new PropTech platform claims it can streamline the completion process - this time by coordinating the work of estate agents...

17 July 2020

From: Breaking News

The fraud risks facing the property sector as a result of Covid-19

Businesses across all sectors have struggled to adapt to the changes brought about by the Covid-19 pandemic. One group that have bucked...

01 July 2020

From: Features

Leicester lockdown is warning to agents to abide by ‘new normal’

The return of non-essential businesses to lockdown in Leicester as a result of a localised spike in Coronavirus cases is a...

01 July 2020

From: Breaking News

Agents continue to adapt as property market bounces back from lockdown

The property market is used to change, and I’m confident it will bounce back from any lockdown effects. Despite being acutely aware...

20 June 2020

From: Features

PropTech is the key to dealing with post-lockdown surge

The Covid-19 crisis has forced the UK property industry to rethink the way it operates. With little warning, the pandemic disrupted the...

03 June 2020

From: Features

New virtual valuation platform offered by major industry supplier

Industry supplier epropservices has created a new virtual valuation platform to help the industry operate during the lockdown and social distancing...

29 April 2020

From: Breaking News

Agencies still getting leads and completing deals despite lockdown

It may seem a long time since normal trading took place but many agencies are now finding they are picking up...

24 April 2020

From: Breaking News

Remote Verification: How Property Firms Can Protect Themselves & Thrive

Aside from the obvious health crisis, the current pandemic is proving difficult for the business worldwide. However, despite the increasing contact...

22 April 2020

From: Sponsored Content

Searches: councils slammed as dangerous over face-to-face visits

A trade body has reported some council search departments to the government for refusing to provide email details and forcing search...

16 April 2020

From: Breaking News

Remote viewings – how does the latest technology look?

In this time of economic uncertainty, more and more people are becoming unwilling to leave their homes, yet you and your...

11 April 2020

From: Features

It’s 2024: what will the industry look like, post-Coronavirus?

There’s a sense that we really are on the verge of a huge change in the industry. It’s too early to be...

04 April 2020

From: Features

Property Natter – who will be the property disrupters of the 2020s?

The 2010s were a good decade for disrupters. Early on, Airbnb and Uber shook up the holiday lettings/hospitality and traditional black...

15 February 2020

From: Features

Delivering client care with a wow – the case for outsourcing

Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...

14 December 2019

From: Features

Property Natter: Day in the life of a London sales director

In the latest part of the Natter’s ‘day in the life of’ series, I catch up with Chris Osmond, sales director...

30 November 2019

From: Features

Why has Upad gone down?

Upad, the national online letting agent set up by entrepreneur James Davis has announced that it is “closed to new business”...

15 October 2019

From: Sponsored Content

Estate agency is changing

One of the biggest changes seen in the property market over the last decade is technology growth. With the likes of Rightmove...

11 September 2019

From: Features

The problem with estate agents is...

Whinge. Moan. Lead quality. Crap market. Decision procrastination. Fee pressure. Bloody competitors. Especially Purplebricks. Brexit, of course, Brexit... These are just some...

05 September 2019

From: Features

Property Natter - how to prepare for Generation Z and Alpha

They will be the doctors, lawyers, teachers, thinkers, leaders and captains of industry of the not too distant future, but is...

24 August 2019

From: Features

How can technology help letting agents become more efficient?

Have you asked yourself why technology is so important in letting agency today? Just look around and you will know why. Almost...

03 August 2019

From: Features

Property Jobs Today - all the latest industry moves and news

Hello and welcome to this latest edition of PJT, your Monday catch-up on all the key appointments news in the industry. Please...

15 July 2019

From: Breaking News

Property Natter: a guide to property startups - Part 1

All the most successful startups of recent years – from Airbnb and Uber to Just Eat and Deliveroo – have melded...

15 June 2019

From: Features

PropTech Today: Market disruption do’s, don’ts and value propositions

We’ve reached the final instalment of my market transformation do’s and don’ts.  In previous articles, we’ve looked at: Do encourage, don’t deter;...

22 May 2019

From: Breaking News

Capturing tenants when they convert to buyers

With the UK population spending longer in rental accommodation, due to the upfront expense of buying a home, their time and...

01 May 2019

From: Features

More flexible working key to improving gender imbalance in property

The property industry is making “important strides” towards gender balance according to a new report - and it says more respect...

26 March 2019

From: Breaking News

Property Natter – is 9 till 6 still the way to make a living?

For many years, the majority of agents have stuck to the tried-and-tested 9am-6pm opening hours framework. But is this now changing,...

16 March 2019

From: Features

Why traditional property management as we know it is over

Nobody likes change. It makes people feel threatened, undermines their confidence, and makes them worry about the future. But regardless of...

27 February 2019

From: Features

Setting your website apart with the latest PropTech

We all know the three essential things an estate agent must have on their website include the ability to be able...

13 February 2019

From: Features

Top tips - how to make your letting agency more efficient

For any business, regardless of size, age or industry, operating efficiently is fundamental to your success. When faced with challenges like we...

31 October 2018

From: Features

AML compliance – why the smart money is on automation

Technology is transforming the way we comply with Anti Money Laundering (AML) regulation. It is providing a consistent approach, reliable outcomes...

05 September 2018

From: Features

Clients overwhelmingly want face-to-face contact with agents - survey

A new survey suggests that face-to-face contact is still valued by buyers and sellers. Research by Winkworth, questioning over 1,000 people who...

22 August 2018

From: Breaking News

Conveyancers may have to publish prices, services and reviews

As the process of making buying and selling more transparent continues to gather pace, the body that regulates conveyancers says it...

05 June 2018

From: Breaking News

Property Natter: agents bucking the high street downturn

Maplin, Toys R Us, Carpetright, Warren Evans – what do they have in common? All are well-known high street chains that...

21 April 2018

From: Features

PropTech Today: Selling my flat part two - how did my valuations go?

To say I had a lot of reaction to last week's column about selling my flat would be an understatement. I've never...

11 April 2018

From: Breaking News

Sellers advised: Never use online agents as they may under-sell your home

One of London’s leading estate agents is advising sellers to consider giving the negotiator who sells their property a bonus, and...

20 March 2018

From: Breaking News

PropTech Today: These are the UK events you have to attend

I have high expectations for this year’s PropTech events and property conferences.  Those that I attended in 2017 demonstrated a real step...

31 January 2018

From: Breaking News

Property Natter – the marketing trends to look out for in 2018

After the fun and over-indulgence of the festivities, most of us are now back to the world of work. And, with...

13 January 2018

From: Features

Property Natter – here’s how to drive traffic, convert and monetise

Winter seems to be firmly with us now, if the plunging temperatures are anything to go by. After a ridiculously mild...

11 November 2017

From: Features

London agency Douglas & Gordon embraces hybrid part-online model

London’s long-standing chain Douglas & Gordon is the latest company to embrace the concept of the Purplebricks-style hybrid estate agency. The company’s...

04 October 2017

From: Breaking News

Purplebricks: nothing divides estate agency more than this

Few things provoke argument within the industry more than the online v traditional agency debate - and within that debate, nothing...

30 June 2017

From: Breaking News

Online platform aims to cut house buying time to ... just two days

A new PropTech venture aims to do what the ill-fated Veyo system failed to achieve -  creating an online platform bringing...

28 June 2017

From: Breaking News

Biggest-ever study reveals why most vendors choose traditional agents

A study described as the biggest of its type seeks to explain why vendors choose - or avoid - online agents. The...

01 June 2017

From: Breaking News

Only 11% of sellers think face-to-face contact with an agent is key

Only one in nine customers of estate agents regard face-to-face contact as the most important element of the process to determine...

13 March 2017

From: Breaking News

What it takes to be a modern estate agent

For young people the length and breadth of the UK, Thursday of this week meant that the waiting was over and...

19 August 2016

From: Features

Property Natter: Q & A with Peter Brodnicki

As promised, this week’s Natter is dedicated to a question and answer session with Peter Brodnicki, the man who has been...

22 July 2016

From: Features

Agency explains why it's scrapping the traditional High Street office

A small estate agency is spelling out why it has taken the unusual step of scrapping its established High Street office...

21 June 2016

From: Breaking News

Property Natter – Big Data and a different kind of mortgage

A few of our Industry Views pieces this week focus on the upcoming EU referendum. I don’t think I can add...

17 June 2016

From: Features

FUTURE: PropTech - Rightmove chief's critique of modern estate agency

The main debate at this year’s FUTURE: PropTech conference - the industry’s leading technology forum, held yesterday in London - saw...

20 May 2016

From: Breaking News

How can traditional estate agents adapt their customer experience to compete with online?

In 2014 there were 19,000 estate agent branches in the UK. Of which 18,000 were registered to list properties on the...

14 April 2016

From: Sponsored Content

Property Natter: the future of software

The days are getting longer, the sun is starting to appear on a more regular basis, Easter is just around the...

18 March 2016

From: Features

Property Natter: the interior revolution of estate agents’ offices

Estate agents with a difference, a twist, a unique selling point, whatever you want to call it, seem to be becoming...

20 February 2016

From: Features

Some Countrywide branches to experiment with 7am to 9pm working day

Countrywide has revealed to Estate Agent Today that it is to begin a trial where selected local branch staff will work between 7am...

09 February 2016

From: Breaking News

50 years Man & Boy: Celebrating half a century in the industry

I started work in 1966 in Exeter with Fox & Sons then moved to a local company in Honiton soon after....

22 January 2016

From: Features

One in nine people believe estate agents charge 10% or more

Only four per cent of people in the UK who have sold a home have used an online agent claims bricks...

17 November 2015

From: Breaking News

Traditional agents have been online for years

It’s interesting to read of plans to debate which business plan really is best for the customer, online or traditional estate...

09 October 2015

From: Features

Agents Do Charity...and they're having a ball...

Agents' Giving: No less than £20,000 has been raised at the Agents Giving Ball where Phil Spencer and 240 of the...

09 October 2015

From: Breaking News

Property Natter: the rise of the robots?

There’s been a lot of talk lately about artificial intelligence (AI). We’ve seen it feature prominently this year on film (in...

25 September 2015

From: Features

Technology is arming high street agents in the online battleground

The presupposed notion still exists that new online agents are ‘tech savvy’ whilst the seemingly old fashioned high street agents are...

06 May 2015

From: Features

Why should I improve my high street presence in these digital times?

Indications are that online shopping is on the up, however, this does not mean the death of the high street, much...

23 April 2015

From: Sponsored Content

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