The Australian agent is a very different beast to his or her British counterpart - and it’s not just because we...
Archive
06 December 2019
From: Features

Here at sales progression and communication tool mio, we recently caught up with Sarah Edmundson, co-director of The AllStars Group, the...
30 November 2019
From: Features

28th NOVEMBER 2019: Christopher Watkin’s recent thought-provoking interview with Dan Marsden sheds light on the property industry today and offers an...
27 November 2019
From: Sponsored Content

The Australian agent is a very different beast to his or her British counterpart - no surprises there. And it’s not...
29 October 2019
From: Sponsored Content

Troubled online agency Yopa has launched an in-house subsidiary to sell mortgages and other financial services - and not just to Yopa...
28 October 2019
From: Breaking News

Hello, welcome to another Monday and the latest PJT. As ever, a brief reminder to please let us know your appointments new...
21 October 2019
From: Breaking News

Countrywide has named Amanda Rendle as a new independent non-executive director of the estate agency group; she joined the board yesterday. Rendle...
17 October 2019
From: Breaking News

I have been banging on about partnerships and collaborations for years now. Whether it’s between two real estate firms, two PropTech firms,...
09 October 2019
From: Breaking News

Hello and welcome to your regular Monday PJT, the essential guide to who’s moving where in our industry. Everyone mentioned here got...
23 September 2019
From: Breaking News

In a marketplace as competitive as the property industry, you may think that generating leads is the most important focus for...
20 July 2019
From: Features

The recent announcement of a clicktopurchase partnership demonstrates some much-needed progression from Rightmove. In doing so, however, it could be said it...
17 July 2019
From: Breaking News

It’s been a busy year for Giraffe360. Following its £1 million successful funding round in January and moving its headquarters from...
05 July 2019
From: Sponsored Content

A PropTech firm which claims its products offer “industry-leading” response times says agents lose a majority of their leads due to slow...
27 June 2019
From: Breaking News

Consumer habits have changed massively over the past few years, and regardless of which market you operate in, being able to...
15 May 2019
From: Features

In a world where people want instant gratification, it’s important to find ways to connect and engage with customers when they...
08 May 2019
From: Features

The new Federation of Independent Agents - scheduled to launch this week - has revealed a partnership with reviews platform Feefo. The...
29 April 2019
From: Breaking News

It’s a testing time for the property industry, amid Brexit fears, a slowing market and the looming tenant fees ban. There’s no...
03 April 2019
From: Features

More than 800 property transactions fall through daily, which can have repercussions both practically and financially, as agents fail to get...
30 March 2019
From: Features

Many of the industry’s best known and widely respected suppliers have set up a new group which they say offers agents...
20 March 2019
From: Breaking News
13 March 2019
From: Features

The best suppliers to the estate and letting agent sector for customer service have been announced by the ESTAS in the...
13 March 2019
From: Breaking News

We all know the three essential things an estate agent must have on their website include the ability to be able...
13 February 2019
From: Features

Customer experience (CX) will largely determine the future of estate agency in the UK. This is now a key battleground for...
06 February 2019
From: Features

When it comes to building online reputation, Google is king. It is estimated that over 90% of consumers Google a business before...
19 January 2019
From: Features

Thanks to vast improvements in processing powers, the use of virtual reality (VR) in some sectors is becoming more evident than...
08 December 2018
From: Features

The UK renting demographic is diversifying at a rapid pace. While the current market poses many challenges for traditional letting agents,...
05 December 2018
From: Features

When was the last time you looked at your business and really thought about what you could do to improve? Yesterday? Last...
28 November 2018
From: Features

People now expect a streamlined, digital-first experience from every single service they interact with - and the lettings industry is no...
14 November 2018
From: Features

The man responsible for defining John Lewis’ legendary customer service, and preserving its Never Knowingly Undersold pledge, is to address the...
13 November 2018
From: Breaking News

For any business, regardless of size, age or industry, operating efficiently is fundamental to your success. When faced with challenges like we...
31 October 2018
From: Features

A mortgage platform is making a pitch for online estate agencies to link with it and offer their customers “a customised...
25 October 2018
From: Breaking News

The latest figures from Purplebricks, contained within the agency’s annual report released this week, claim that 81 per cent of its...
27 September 2018
From: Breaking News

Who are you and what does it say on your business card? Marco Ferrara, Director of Tili What is Tili and what does...
26 September 2018
From: 60 Second Interview

It’s a highly competitive environment out there, where there's a constant and never-ending struggle that every agency manager, director or owner...
25 July 2018
From: Features

The fast-expanding Spicerhaart group has launched its own in-house Property Marketing Academy and has secured a well-known industry trainer and coach...
18 July 2018
From: Breaking News

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...
09 July 2018
From: Sponsored Content

Renting has long been characterised as a stepping stone onto the housing ladder for the younger generations. But in recent years,...
07 July 2018
From: Features

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...
02 July 2018
From: Sponsored Content

A decade ago we were still years away from Purplebricks, Countrywide was a colossus in the industry, no one had thought...
02 July 2018
From: Breaking News

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...
25 June 2018
From: Sponsored Content

Maplin, Toys R Us, Carpetright, Warren Evans – what do they have in common? All are well-known high street chains that...
21 April 2018
From: Features

Purplebricks has given details of how it intends to use some of its new investment, and in particular is spelling out...
27 March 2018
From: Breaking News

Having built over 1,800 websites for estate and lettings agents in the last 20 years, it will come as no surprise...
21 February 2018
From: Features

HouseSimple is reported to have secured £20m in growth capital which it says will help it “challenge Purplebricks as the UK’s...
20 December 2017
From: Breaking News

Purplebricks is to work with respected review website Feefo - in addition to keeping its controversial existing link with Trustpilot which...
01 December 2017
From: Breaking News

It’s that time of the year again - when the race begins to find out who will win The ESTAS Supplier...
23 November 2017
From: Breaking News

Carter Jonas has launched a new website which it says ”reflects and enhances the business’ role in delivering a highly personalised...
27 September 2017
From: Breaking News

A data analytics firm that has studied over 2.7m visits to UK property company websites claims that once a visitor arrives...
03 August 2017
From: Breaking News

Foxtons is reported to have teamed up with Oracle to improve its targeted digital marketing and lead generation. Oracle’s Marketing Cloud product...
11 July 2017
From: Breaking News

Few things provoke argument within the industry more than the online v traditional agency debate - and within that debate, nothing...
30 June 2017
From: Breaking News

First impressions are the most important when meeting new people and this is no less true for new customers finding your...
02 May 2017
From: Sponsored Content

The housing market has not been short of a White Paper over the last few months, and while you might just...
25 February 2017
From: Features

Excuse the puntastic (or not) title, but as you’ve no doubt already deciphered I took a trip northwards a couple of...
11 February 2017
From: Features

Hatched, the online agency snapped up just over a year ago by Connells in what was described as an ‘industry defining’...
09 December 2016
From: Breaking News

Countrywide’s marketing chief says the estate agency group’s controversial hybrid sales model - to be rolled out to a quarter of...
23 November 2016
From: Breaking News

Who are you? Nick Dyoss, Group Business Development Director, SearchFlow, property intelligence specialists You have a high profile within the conveyancing search industry,...
26 September 2016
From: 60 Second Interview

I write this during the week that David Cameron resigned as an MP – it is quite startling how quickly politics...
16 September 2016
From: Features
The key lies in improving your customer experience through technology For Agents, the tremendous growth in online estate agents highlights a strong...
13 September 2016
From: Sponsored Content

A data consultancy says it will shortly release the findings of an online survey on estate agents’ concerns over how their...
18 August 2016
From: Breaking News

How do you want your agency to be perceived? Do your processes reflect both the quality and speed of service you...
11 August 2016
From: Sponsored Content

As promised, this week’s Natter is dedicated to a question and answer session with Peter Brodnicki, the man who has been...
22 July 2016
From: Features

A client recently told me how much their estate agency spends on advertising and marketing every year. It wasn’t pennies, and even...
22 July 2016
From: Features

Who are you? Sarah Neate, Design and Marketing Manager Who Are Mid West Displays? We make, supply and install window and interior display panels. ...
08 June 2016
From: 60 Second Interview

A new managing director is in post at high-end agency Hamptons International - and in line with some recent appointments by...
05 May 2016
From: Breaking News

Winners’ reactions and views from a fantastic day of celebration! The Kings Group scooped the gold award for Best Estate Agent in...
25 April 2016
From: Features

In 2014 there were 19,000 estate agent branches in the UK. Of which 18,000 were registered to list properties on the...
14 April 2016
From: Sponsored Content

An estate agency display specialist is strongly refuting comments made by a digital marketing company that agents are doing too little...
05 April 2016
From: Breaking News

Estate agents have been urged to follow the example of the travel agency industry and make high street offices more stimulating...
01 April 2016
From: Breaking News

Who are you? Steve Gosney. What does it say on your business card? Managing Director of Kremer Signs. How long has Kremer Signs...
27 January 2016
From: 60 Second Interview

It’s rare for an incumbent to pivot to a disruptive business model, even in the face of compelling logic that they...
30 October 2015
From: Features

It will come as no surprise for those who have read the recently published Which? annual customer service survey which polled...
02 October 2015
From: Features

Rezi’s cloud based SaaS platform seamlessly connects technology and business infrastructures Rezi Enterprise is a sales and lettings SaaS platform with an...
25 August 2015
From: Sponsored Content

Connect branch networks, automate sales and marketing and highlight business opportunities with Rezi’s agile cloud platform Rezi Premium is more than a...
19 August 2015
From: Sponsored Content

Yorkshire estate agency Linley & Simpson is launching a fee structure linked directly to what it calls the “customer experience.” Linley &...
17 August 2015
From: Breaking News

THE UK housing market is reported to be picking up according to figures this month from the Council of Mortgage Lenders...
29 July 2015
From: Sponsored Content

Three agents have been announced as winners of The ESTAS Agent of the Month competition for June. The Tring branch of...