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KEYWORD "Consumers" - 829 RESULTS
Controversial pay-per-viewing service to seek investors soon

The controversial ViewRabbit service, which proposes to charge prospective buyers and tenants for viewing properties, may seek international investment. The site has...

27 July 2021

From: Breaking News

Agents’ clarity over leasehold sales backed by Propertymark

Propertymark has welcomed the move by Housing Secretary Robert Jenrick to help make certain leasehold flats more attractive to would-be buyers...

27 July 2021

From: Breaking News

Paying For Viewings - will charging buyers really work?

A new service launched over the weekend, proposing to charge buyers £30 for a “guaranteed” viewing, has split opinions amongst estate...

26 July 2021

From: Breaking News

Pay-per-view wins Propertymark green light but agents warned

Propertymark says a new pay-per-viewing service is “interesting” but warns agents to protect themselves by abiding by consumer protection regulations. The warning has come following...

26 July 2021

From: Breaking News

Agency chief - 'I wish we could bring HIPs back, but just better executed!'

In this week’s In Conversation Today, we have another industry big-hitter and one of the most high-profile female leaders in property...

22 July 2021

From: Breaking News

 Are EPCs set to become more important in future?

Initiatives by property portal Residential People and mortgage lenders Paragon Bank and Foundation Home Loans help people to find, buy or...

16 July 2021

From: Breaking News

Forgotten mortgage problem could derail housing market - warning

The end of a largely-forgotten mortgage initiative connected with the pandemic could end up derailing the current strong housing market, agents...

15 July 2021

From: Breaking News

Why fast TV and broadband will remain highly important post-lockdown

As we slowly ease out of lockdown and back to something closer to normality, some legacies of the pandemic will be...

08 July 2021

From: Sponsored Content

Interview with Matt Ratliff, CTO at Sort Group

Who are you and what does it say on your business card? Matt Ratliff, Chief Technology Officer of Sort Group. How has your...

07 July 2021

From: 60 Second Interview

Jamie Cooke, Co-Founder and Managing Director at iamsold, part of the iamproperty group

Who are you and what does it say on your business card? I’m Jamie Cooke, Co-Founder and Managing Director of iamsold, part...

06 July 2021

From: 60 Second Interview

Purplebricks to offer money-back guarantee if homes don’t sell

Purplebricks has addressed its critics on house sales by pledging to return vendors’ upfront fees if the agency fails to find...

06 July 2021

From: Breaking News

Zoopla’s new adverts improve click-through rate five-fold - claim

Zoopla has launched a new advertising innovation which it says will help both agents and housebuilders as they seek to capitalise...

06 July 2021

From: Breaking News

Avoiding Future Logjams - How to Remove Roadblocks to E-Conveyancing

The race to complete home sales before the stamp duty holiday came to an end on June 30 has created what...

03 July 2021

From: Features

Steal a march by choosing ‘virtual first’

It doesn’t seem that long ago that 2D floorplans were considered cutting edge – but it’s safe to say they’re now...

01 July 2021

From: Sponsored Content

Imagine there’s no stamp duty - It’s easy if you try…

A third of owners would consider moving more regularly if the stamp duty holiday on the first £500,000 of a purchase...

01 July 2021

From: Breaking News

Zoopla Q&A – products, user experience, market momentum and the vision

Back in April, leading portal Zoopla launched a new multi-million-pound marketing campaign, its biggest ever, to help agents capitalise on the...

30 June 2021

From: Features

Fake estate agency reviews: Watchdog probes Google and Amazon

The Competititon and Markets Authority says it’s to look into reviews on Google and Amazon, and see whether the online giants...

28 June 2021

From: Breaking News

Ever-more buyers paying over the asking price for properties

For the second time in two working days, a report suggests that ever-higher numbers of buying are paying over the asking...

28 June 2021

From: Breaking News

Dramatic slump in instructions for Purplebricks, according to data

There’s been a dramatic slump in instructions for online agencies, particularly Purplebricks, according to data produced by one online firm itself. 99Home...

24 June 2021

From: Breaking News

Ground rent refunds after watchdog strikes leasehold deal

The Competition and Markets Authority has struck a deal with house builders over leasehold abuses. Aviva has committed to remove certain terms...

23 June 2021

From: Breaking News

PropTech Today: automating lettings - challenges and opportunities

As agents, we’ve finally got used to the word PropTech - some of us even like it! What’s more, PropTech has,...

23 June 2021

From: Breaking News

Your website should be your hardest working employee

Over the last 15 months (basically since the ‘c’ word entered our daily vocabulary) agent websites has become more crucial than...

21 June 2021

From: Sponsored Content

ESTAS reveal new Executive Partner for 2021 Forum and Awards

ESTAS has announced that SDL Property Auctions has become an executive partner for the 2021 Forum and Awards sponsored by Coadjute. In...

17 June 2021

From: Breaking News

Sell Purplebricks! Stock market advisers tell investors to quit agency

Swiss investment bank UBS has advised investors to sell their Purplebricks shares as the market share for the controversial agency appears...

16 June 2021

From: Breaking News

Boomin reveals yet another senior management figure

A former commercial director of Zoopla, who worked at the portal for 12 years, has been named as managing director of...

14 June 2021

From: Breaking News

PropTech Today – have we reached peak PropTech?

In the third part of this series, Neil Cobbold – Chief Sales Officer at rental payment automation provider PayProp – explores...

09 June 2021

From: Breaking News

OnTheMarket success: agency numbers up, in profit, repays furlough

OnTheMarket’s new chief executive has posted his first full year’s trading figures - and they suggest the portal is making progress...

08 June 2021

From: Breaking News

Revealed: how digital innovation is transforming estate agency

The growth of the internet and technology has transformed virtually every aspect of our lives, including how we approach the property...

05 June 2021

From: Features

Boomin to “reinvent YouTube” and wants agents involved

Boomin says it’s going to “reinvent the YouTube channel for property.” The portal’s new YouTube channel has gone live with five unique...

03 June 2021

From: Breaking News

OnTheMarket beefs up functionality to take fight to big two portals

OnTheMarket has announced new functionality in a direct bid to take on Rightmove and Zoopla. The functionality, to go live within the...

03 June 2021

From: Breaking News

Is a fully-digital home moving process right for the property industry?

Tech is a fantastic enabler but should never be a complete replacement for the human interactions that add real value to...

29 May 2021

From: Features

Digital onboarding service launches with 900 agency branches

Movebutler, the digital onboarding platform from online auction specialist iamproperty, says it has some 900 agency branches signed up. These include Martin...

28 May 2021

From: Breaking News

Rightmove probing online agency with controversial past

Rightmove is to review the processes of an online platform which directly uploads sellers' property details via an app. Two years ago...

26 May 2021

From: Breaking News

Free to list portal reveals “game changer” new maps feature

The free to list portal Residential People has launched what it claims to be a new Map View feature which “goes...

26 May 2021

From: Breaking News

‘Transform home buying for good’ is goal of new strategic partnership

Digital marketing agency Angels Media and digital platform Gazeal have announced an exclusive strategic partnership to help improve and speed up...

25 May 2021

From: Breaking News

Boomin names Bruce brothers’ charity chief as portal strategy leader

Sarah Edmundson, the chief executive of the Agents Together charity - set up by the Bruce brothers, Michael and Kenny -...

23 May 2021

From: Breaking News

Agents – can facial recognition ID help to speed up the sales and rental process?

In recent years, the property market has been taking steps to become more digital – with HM Land Registry leading the...

19 May 2021

From: Sponsored Content

Updated Covid guidance for estate and letting  agents

Propertymark has produced a new guide for estate agents in the wake of the latest step on the roadmap out of Covid...

19 May 2021

From: Breaking News

Trading Standards to recommend changes to ‘material info’ on listings

The Trading Standards agency team has outlined to Estate Agent Today the process it will follow to improve what it calls...

18 May 2021

From: Breaking News

Property Details - new dispute over what should be included

The controversial demands of Trading Standards for more “material information” to be provided upfront in property details have been criticised by...

17 May 2021

From: Breaking News

PropTech revolution: how will the sector look in 2025?

Over the next few years, the property sector is set to change for the better – all thanks to PropTech. While the...

15 May 2021

From: Features

Supply Drought Over? Big jump in property listings, reports Rightmove

The number of properties coming on the market is still not meeting the huge demand from buyers, but the level of...

14 May 2021

From: Breaking News

OnTheMarket data deal means free market appraisal guides for agents

OnTheMarket has signed an exclusive commercial partnership with property data specialist Sprift, to provide free market appraisal guides. These can be customised...

13 May 2021

From: Breaking News

More PropTech partners for the ESTAS Forum & Awards

TM Group and sales progression solution mio have signed up as partners for the 2021 ESTAS Forum & Awards, sponsored by...

13 May 2021

From: Breaking News

Ben Ridgway, Group Managing Director at iamproperty

Who are you and what does it say on your business card? I’m Ben Ridgway, Group Managing Director at iamproperty. What is iamproperty...

10 May 2021

From: 60 Second Interview

What are the key qualities modern consumers are looking for in estate agents?

Even before the pandemic, the estate agency sector was evolving considerably as a younger generation started buying, selling and letting homes,...

10 May 2021

From: Sponsored Content

Phil Spencer: agents should make their own website stand out from the crowd

Changes to the way the property market operates over the last year - with increased flexibility and remote interactions - has...

10 May 2021

From: Breaking News

Prices up 10% a year? It could happen next month says agency chief

A market analysis by Fine & Country suggests that annual house price inflation could hit 10 per cent next month. Nicky Stevenson,...

10 May 2021

From: Breaking News

Portal Charges: cost-per-lead idea for new-build listings

Zoopla says house builders “are at the heart of everything we do” and it is revamping its New Homes marketing offer...

07 May 2021

From: Breaking News

The reality of RoPA – an alternative view on estate agency regulation

We have more regulations controlling the sector than ever before and we have more ‘regulators’ involved in controlling the sector than...

01 May 2021

From: Features

Changes to the moving process that agents and consumers want to see

The private treaty process has been in need of modernisation for a long time. When we open an account with a...

28 April 2021

From: Features

Change is coming – how can we improve the homebuying process?

With property transactions taking longer than ever and many people operating at capacity, it is easy to overlook the progress made,...

28 April 2021

From: Features

Stamp Duty Deadline: it’s too late for most buyers - warning

A consumer financial service suggests it’s already too late for most buyers to meet the latest stamp duty holiday deadline of June...

22 April 2021

From: Breaking News

Revealed - the thinking behind Zoopla's new look, features and functionality

As the property market continues to boom, competition between portals such as Zoopla, Rightmove, OnTheMarket and Boomin has been hotting up...

21 April 2021

From: Features

Consumers demand upfront property details on portals

Momentum is building for agents to provide more information on property details and portals - not wait until a prospective buyer...

21 April 2021

From: Breaking News

Agents have role educating owners on values, claims Zoopla

Some 45 per cent of people who had their home valued by an agent or sold it in the past three years discovered it...

21 April 2021

From: Breaking News

Trading Standards ask agents for views on ‘upfront portal information’

National Trading Standards wants agents, portals and industry groups to come up with ways to provide basic essential material information ‘upfront’.  The National...

20 April 2021

From: Breaking News

OnTheMarket to become a software house as well as portal

Jason Tebb, the ex-Foxtons agent who is now chief executive of OnTheMarket, has given his first in depth public interview since...

16 April 2021

From: Breaking News

How can agents achieve smooth transactions as we ease out of lockdown?

We’re officially transitioning to summer – marked by the clocks going forward and warmer weather – just as restrictions start to...

15 April 2021

From: Sponsored Content

Agents say slow house buying process is industry’s biggest issue

A survey of 5,000 agents suggests the slow house selling and buying process is one of the biggest challenges facing the...

14 April 2021

From: Breaking News

Zoopla founder has new idea to disrupt how agents buy and sell

The founder of Zoopla has returned to the property market with a new proposal to disrupt how agents buy and sell homes. Alex...

13 April 2021

From: Breaking News

Phil Spencer: High Streets reopen - so what now for agency branches?

Today is the day that non-essential retail reopens as part of the government's roadmap out of lockdown. For the majority of the...

12 April 2021

From: Breaking News

Stamp duty holiday extension and 95% mortgages to generate more revenue for agents

The property market has performed strongly in recent months  as the impact of the pandemic has encouraged more people to move...

07 April 2021

From: Sponsored Content

Portal Wars: Boomin’s early launch and Zoopla’s membership surge

The Bruce brothers' new portal Boomin has launched a day early - and no, this isn't an April Fool. The site went live...

01 April 2021

From: Breaking News

Sarah Edmundson – how Agents Together is helping the industry to talk

Mental health – and the importance of good mental health – has become a vital thing for all of us in...

01 April 2021

From: Breaking News

OnTheMarket in big media deal with UK's largest news publisher

OnTheMarket has signed a big media deal with the UK’s largest news publisher. The deal is with Reach, which owns nine national...

31 March 2021

From: Breaking News

Boomin’s TV ads - see them here, two days ahead of launch

Here are the first three TV adverts for Boomin, the new property portal which launches on Friday.The new website launches early...

31 March 2021

From: Breaking News

Cheap PropTech is a false economy, agents are warned

Agents who use cheap PropTech could end up spending a lot more than they expect, according to an industry expert. Anton Babkov,...

30 March 2021

From: Breaking News

Lead Generation - most happens out of hours, says PropTech platform

New data from The ValPal Network suggests 57 per cent of leads are generated outside office hours, putting the emphasis on...

25 March 2021

From: Breaking News

Kersteen McConnell, Business Development Manager for Virgin Media

Who are you and what does it say on your business card? Hi, I’m Kersteen McConnell and I am a Business Development...

23 March 2021

From: 60 Second Interview

Conveyancers to pilot upfront information for buyers and sellers

The Law Society is to pilot upfront conveyancers’ information for home buyers and sellers. This will involve the TA6 form which contains...

23 March 2021

From: Breaking News

The end of EPCs? Government told to scrap ‘outdated’ scheme

Energy Performance Certificates ought to be scrapped because they are outdated and not fit for purpose. That’s the view of an influential...

22 March 2021

From: Breaking News

Ground rent scandal: Housebuilders bite back after attack by watchdog

Two of Britain’s largest house builders have reacted sharply to calls by Housing Secretary Robert Jenrick and the Competition and Markets...

22 March 2021

From: Breaking News

Purplebricks - Is it joining the establishment?

Purplebricks is now part of the mainstream landscape of British estate agency. There - I said it. An agency whose whispered name...

20 March 2021

From: Features

Is flexibility the future of estate agency?

The events of the last 12 months have potentially shaped the future of our sector for years to come. There has been...

20 March 2021

From: Features

Who runs the estate agent industry? Battle hots up

The Guild of Property Professionals is to offer a formal agency qualification as it goes increasingly on the offensive in a...

19 March 2021

From: Breaking News

Why top customer service is more important than ever in 2021

Later this year, on October 22, the ESTAS 2021 will take place in London. The glittering ceremony will welcome property professionals...

17 March 2021

From: Features

Purplebricks goes local - more emphasis on Local Property Experts in future

Purplebricks is to tilt its marketing increasingly towards local advertising on traditional and online platforms, and promoting the ‘on the street’...

17 March 2021

From: Breaking News

Breakthrough on faster house sales with new digital form

An industry group charged with trying to make house buying simpler and quicker says it’s made a breakthrough on ‘upfront’ information...

16 March 2021

From: Breaking News

The property sector needs to keep up with changing consumer behaviour

Last year saw a monumental shift in almost every aspect of our lives: not least the way we work, socialise and...

13 March 2021

From: Features

Agents' fury at Rightmove restrictions imposed without warning

Agents are up in arms at a Rightmove restriction temporarily preventing access to parts of its listing back-end.  Agents received an email...

11 March 2021

From: Breaking News

Live-streaming viewings a good source of lead generation - claim

The increasingly common live-streaming of property viewings is becoming a source of lead generation according to an industry supplier. The creators of...

11 March 2021

From: Breaking News

Managing high enquiry volumes and making hay while the sun shines

The property sector is in the middle of a boom and demand is high. Last week’s announcement that the stamp duty...

10 March 2021

From: Features

Working from home to remain a top priority for home movers

Over the last year, the majority of the UK workforce will have spent some time working from home as a result...

10 March 2021

From: Sponsored Content

How do you think Propertymark should be run?

Propertymark has set out a four point strategy for the future of the organisation. The body - which encompasses the National Association...

09 March 2021

From: Breaking News

Watch: will property viewings ever be the same?

A panel of estate agents recently participated in a webinar to discuss the benefits of livestream open house viewings. The webinar, part...

06 March 2021

From: Features

Property portals – how is the latest tech improving ROI for agents?

When I joined Zoopla, I took the same approach that I always take whenever I enter a new sector: I was...

03 March 2021

From: Features

Phil Spencer: Budget rumours - pros and cons for agents

With just two days to go, it's fair to say the property industry is eagerly awaiting Chancellor Rishi Sunak's Budget statement...

01 March 2021

From: Breaking News

Property Natter - are virtual viewings now absolutely integral for agents?

Pre-pandemic, virtual and video viewings were a nice little add-on for some agents, but they were far from universally used and...

27 February 2021

From: Features

Agents’ delight as stamp duty extension helps another 300,000 deals

Much of the agency industry has reacted with delight at the extension of the stamp duty holiday deadline until June. Rightmove estimates...

25 February 2021

From: Breaking News

Controversial Modern Method of Auction wins £80k for Zoopla agents

Zoopla says it has so far delivered almost £80,000 in agent fees through its access to the Modern Method of Auction. MMA...

24 February 2021

From: Breaking News

OnTheMarket to boost investment in new products

OnTheMarket says it’s going to increase investment in new products and services, and invest further in ‘internal website development resources’. In a...

23 February 2021

From: Breaking News

Lawyers demand stamp duty action to stop dream homes being lost

The Law Society for England and Wales says it wants action now to prevent tens of thousands of  transactions collapsing at...

19 February 2021

From: Breaking News

Game Over for Propertymark? What future after shock resignations?

Members of Propertymark are left wondering today what if any future there is for the industry’s trade body. The shock resignation yesterday...

18 February 2021

From: Breaking News

Reservation Agreement firm sponsors Agency categories at ESTAS

Reservation Agreement specialist Gazeal is to sponsor the Estate Agent categories at The ESTAS later this year. Gazeal chief executive Bryan Mansell...

17 February 2021

From: Breaking News

Stamp duty rush provides agents with opportunity to generate additional revenue

A huge number of additional transactions completing in the next few weeks due to the stamp duty holiday provides estate agents...

16 February 2021

From: Sponsored Content

Reservation Agreements will win instructions for agents, says supplier

Agents should put as much emphasis on ensuring a house move actually happens as on winning the instruction to begin with,...

12 February 2021

From: Breaking News

Three reasons why you should embrace omnichannel marketing

Let’s address the elephant in the room first - the property sector and how we market properties is changing. Gone are the...

10 February 2021

From: Features

New property redress initiative launched, chaired by Tory MP

A new body which says it will “champion better outcomes for buyers” is described as independent but is to be chaired...

09 February 2021

From: Breaking News

‘Very few new portals can seriously compete with us’ - claim

This time out, I’m in conversation with one of the big three established portals. Since it was founded in 2007, Zoopla...

04 February 2021

From: Breaking News

Phil Spencer: Proactive agents will beat portals for winning instructions

Property portals remain an essential marketing tool for estate agents and their value is clearly appreciated by consumers. However, with a...

01 February 2021

From: Breaking News

Why 2021 is the year agents should move away from being technologists

Technology has advanced in leaps and bounds in recent years, undoubtedly improving many parts of the moving process for both estate...

30 January 2021

From: Features

Is letting properties sight unseen the future of the rental market?

The ongoing Covid-19 pandemic has changed the way we evaluate our lives and, looking more specifically at the property market, it...

30 January 2021

From: Features

Boomin dismisses speculation of ‘direct sales’ cutting out agents

Boomin has denied that it will ever allow direct property sales, cutting out estate agents. Founder Michael Bruce says the new service...

29 January 2021

From: Breaking News

Zoopla reveals multi-million-pound revolutionary changes

Zoopla has revealed a multi-million-pound programme of future developments which have taken 18 months to finalise. Chief executive Charlie Bryant has told...

28 January 2021

From: Breaking News

Online agency in bid to raise £800,000 through crowdfunding

It’s been some time since online agencies have ventured into crowdfunding to raise investment, but easyProperty has now done so -...

28 January 2021

From: Breaking News

Allow agents to do more conveyancing during sales - call

A PropTech supplier says the conveyancing process is “antiquated” and buyers and sellers would be better served if they were ’shadowed’...

26 January 2021

From: Breaking News

Video – Phil Spencer and Henry Pryor on lockdown, stamp duty and 95% mortgages

In a wide-ranging video interview for his Move iQ service, Phil Spencer speaks to buying agent and TV property pundit Henry...

23 January 2021

From: Features

Handle with care – why 2021 is the year to look after your leads

The last few months have seen property agents work hard to continue delivering quality client communications and maintain an increasingly digital...

23 January 2021

From: Features

Digital ID scheme for buyers and sellers wins government support

A PropTech company has won a grant for a project to improve ID verification in the buying and selling process, via...

19 January 2021

From: Breaking News

Ban on repossessions extended for mortgage borrowers

The Financial Conduct Authority is extending the ban on repossessions by two months until April 1, in light of the pandemic. The...

19 January 2021

From: Breaking News

Covid curbs on agents provide bonus for video viewings

Government guidance on how agents can continue working during the lockdown has given a new importance to virtual viewings, says an...

18 January 2021

From: Breaking News

Independent agents launch portal alternative to Rightmove

Independent agents inspired by the Say No To Rightmove campaign are to launch a rival portal next month. Wearethemarket is a portal...

08 January 2021

From: Breaking News

Banks may not be able to cope with mortgage demand, warns agency

New figures from the Bank of England show that mortgage approvals rose 7.0 per cent in November to reach 105,000 -...

06 January 2021

From: Breaking News

Phil Spencer: What challenges lie ahead as 2021 gets underway?

Following a turbulent 2020 in which the property market and the professionals working within it excelled in the face of unprecedented...

04 January 2021

From: Breaking News

Connells buys Countrywide - deal to be completed in New Year

In a dramatic New Year’s Eve statement on the London Stock Exchange, Countrywide has agreed the terms of a recommended offer...

31 December 2020

From: Breaking News

Current regulation of estate agents unenforceable admits Propertymark

Propertymark has told the government that it needs to introduce overarching regulation of agents now, because existing piecemeal provisions are unmanageable...

24 December 2020

From: Breaking News

Property Natter - backbone of our industry – the London way

Many independents will be based in the capital, but given its size and breadth they may get drowned out even more...

19 December 2020

From: Features

Agents demand immediate tax action to help market

NAEA Propertymark has written to the Scottish Government demanding it extend the current Land and Buildings Transaction Tax holiday - the...

17 December 2020

From: Breaking News

Purplebricks to test new pricing models next year

Purplebricks says it’s to continue to test new pricing models next year - and has not ruled out completely moving away...

15 December 2020

From: Breaking News

OnTheMarket revamp under highly-paid new chief executive

OnTheMarket is to undergo a revamp under its new chief executive, former Foxtons agent Jason Tebb - who has been given...

15 December 2020

From: Breaking News

More complaints to Ombudsman this year, despite market closure

The Property Ombudsman says there have been more complaints lodged about agents so far in 2020 than in 2019. This is despite...

15 December 2020

From: Breaking News

Stamp Duty rush causing mental health issues for conveyancers

Solicitors’ leaders say members of their industry are suffering mental health problems as a result of the workload to meet the...

14 December 2020

From: Breaking News

Many buyers feel ‘pressured by agent to use in-house mortgage firm’

A study of 2,000 home owners shows that over a third have felt pressured by an agent into use its in-house mortgage...

11 December 2020

From: Breaking News

Exclusive - Agents' training and licensing latest from the chair of RoPA

First off, hello and welcome to this new series – appearing in Estate Agent Today’s Breaking News section each month –...

10 December 2020

From: Breaking News

On The Fence! - MPs stay neutral over stamp duty holiday extension

MPs lobbied by agents to extend the stamp duty holiday are staying firmly on the fence with standard answers and no...

08 December 2020

From: Breaking News

If you want a stamp duty holiday extension, sign here…

A petition has been launched demanding a stamp duty holiday extension. The online petition is the idea of Jonathan Steel - a layperson...

07 December 2020

From: Breaking News

Phil Spencer: sellers can avoid January blues with positivity from agents

As we approach the most unusual of festive periods, many property professionals will already be thinking about the January market and...

07 December 2020

From: Breaking News

Change what you’re doing to complete sales before March 31

‘Many are in complete denial about the time it takes and still think it’s eight to 10 weeks.’ I won’t tell you...

05 December 2020

From: Features

New industry regulator could use versions of TPO codes of practice

The industry regulator who comes into force when the Regulation of Property Agents’ recommendations are adopted may take over versions of...

04 December 2020

From: Breaking News

Long-standing portal Mouseprice bought by property social network

One of the oldest portals in the UK, Mouseprice, has been bought by a service which describes itself as the country’s...

03 December 2020

From: Breaking News

Lessons for estate agents from Sir Philip Green’s fall from grace

One of the hybrid agency sector’s leading agents says there are key lessons our industry can learn from the collapse of...

01 December 2020

From: Breaking News

Referral Fees - agents should disclose them up-front insists Ombudsman

The Property Ombudsman has joined calls for greater disclosure of referral fees by agents.  The issue has become a hot topic in...

30 November 2020

From: Breaking News

Agents – how can you provide the best service for consumers during lockdown?

So, we’re back to where we were in the spring, more or less. England is in a national lockdown again to...

25 November 2020

From: Sponsored Content

Lobby your MP over stamp duty holiday extension, says Guild

The Guild of Property Professionals is urging the industry - all agents, not just its own members - to lobby MPs...

25 November 2020

From: Breaking News

Boom market to go on into 2021 - but then expect bumps in the road

Zoopla’s research team is anticipating the first quarter of next year will see the current boom continue as 100,000 additional sales...

25 November 2020

From: Breaking News

Trading Standards to advise Boomin on referral fees disclosure

The Boomin portal, which incentivises agents to cross-sell and benefit from referral fees, is to receive advice on fee disclosure from...

19 November 2020

From: Breaking News

PropTech Today: how to cope with technological change

A slight change to the normal column this week. I was very fortunate to be given the virtual floor at the...

18 November 2020

From: Breaking News

Buyer Information Packs give agents an edge over fall-throughs - claim

Estate agents can stand out from the crowd and help consumers through lockdown by providing a more secure sales process, a...

17 November 2020

From: Breaking News

Boomin still booming: another 10 agency sign-ups

The soon-to-launch portal Boomin - set up by the people who founded Purplebricks- has signed another 10 independent agents. They are all...

17 November 2020

From: Breaking News

Agents must be crystal clear on fees, watchdog tells industry

The advertising watchdog has told the agency industry to clean up its act on four issues, with clarity over fees being...

16 November 2020

From: Breaking News

Social media first for Zoopla with ‘hyper local’ image campaigns

Zoopla is the first UK property company to launch advertising on Pinterest, the lifestyle picture-centric social media platform. A statement from Zoopla...

16 November 2020

From: Breaking News

What lessons did agents learn from the first lockdown?

The second England-wide lockdown is here. The good news is that this time round, the property market remains open for business,...

14 November 2020

From: Features

The importance of data from an agent’s perspective

Many agents are brilliant at giving a personal touch and are professional in the way they treat customers, but I would...

11 November 2020

From: Features

Lead capture 101 with Moneypenny CMO, Kate Cox

Kate Cox, Moneypenny's chief marketing officer, provides agents with an in-depth guide on lead capture. Alongside uncovering the importance of lead capture...

11 November 2020

From: Marketing & Social Media

RICS’ new survey will be “real change” to improve buying process

The Royal Institution of Chartered Surveyors says its new Home Survey Standard will be implemented from March and will represent a...

11 November 2020

From: Breaking News

Boomin signs up hundreds of new franchise branches

The six brands that make up The Property Franchise Group are the latest signings for yet-to-launch portal Boomin. TPFG’s brands are national...

10 November 2020

From: Breaking News

Lettings 2.0 - technology alone isn’t the answer

The UK lettings market is no stranger to technology. But only a few of the early initiatives have remained, and landlords...

07 November 2020

From: Features

How can Open Banking benefit landlords and letting agents?

Letting agents and landlords have faced huge change and uncertainty this year, with Covid-19 the major driver. But even before the...

05 November 2020

From: PropTech & Innovation

New house survey launched by fledgling rival to RICS

A new survey has been launched by the Residential Property Surveyors Association. The RPSA - which wants to rival the RICS as...

05 November 2020

From: Breaking News

Rogue agents flouting AML rules ‘will be prosecuted’ says NAEA chief

A leading board member of NAEA Propertymark warns a small number of rogue agents continue to flout anti-money laundering regulations - and...

04 November 2020

From: Breaking News

Boomin reveals 'lifetime revenue' potential for agents

Advanced information released today about Boomin suggests it will seek a much closer relationship with agents than existing portals, with lifetime...

02 November 2020

From: Breaking News

Phil Spencer: Conveyancing - don't battle what you can't control

We can all agree that the recovery of the property market since May has been outstanding. The latest data from Zoopla...

02 November 2020

From: Breaking News

Does experience still count in estate agency?

“I’ve got 47 years of experience as an agent. Do I still have to get a qualification?” asked one attendee at...

31 October 2020

From: Features

Stamp Duty Holiday Mayhem - Sunak urged to avoid 'cliff-edge'

Chancellor Rishi Sunak has been told to avoid a stamp duty holiday cliff-edge next March at any price - because it...

29 October 2020

From: Breaking News

Getting PropTech for free? It's probably because you're the product

The proliferation of free and accessible digital services has - at face value - brought us many great things: same-day deliveries,...

28 October 2020

From: Features

Top tips for creating engaging blog content

Putting fingers to keyboard to create blogs and articles isn’t always the easiest job for agents, particularly when meetings, viewings and...

27 October 2020

From: Marketing & Social Media

Top 5 tips for successful estate agent social media management

It’s a given these days that your business needs to be on social media. Consumers spend a large portion of their...

27 October 2020

From: Marketing & Social Media

Five top tips for lead generation

Generating leads is a crucial and age-old part of estate agency. Before the internet, lead generation was just as important to...

27 October 2020

From: Marketing & Social Media

How can agents work with property price data and indices?

Staying on top of the numbers and figures in a constantly changing industry can be stressful. Changing property prices can be...

27 October 2020

From: PropTech & Innovation

Property Logbooks: New bid to make them part of sales process

Another attempt is being made to introduce property logbooks to the selling and buying process, and agents are invited to play a...

26 October 2020

From: Breaking News

Top tips - how can agents provide a 24/7 remote service?

The Covid-19 pandemic has impacted the way every industry operates and the property sector is no exception. Following an enforced seven-week...

23 October 2020

From: Sponsored Content

Top Ten! Boomin portal reveals high profile founding agencies

The new Boomin portal being launched shortly has named 10 high profile agency chains as founding members. The 10 give the new portal...

16 October 2020

From: Breaking News

Property Natter – five ways to enable your agency to thrive this winter

The only certainty at the moment is ongoing uncertainty. It’s something we’ve got used to in 2020, but it’s still not...

10 October 2020

From: Features

Referral fee transparency shows why panel management is outdated

The latest review by the National Trading Standards Estate and Letting Agency Team into referral fees places the outdated practice of...

10 October 2020

From: Features

Single view of the chain - what does it mean for agents?

In early September, mio achieved an industry first with the release of the mio chain view API. Now, all the parties...

10 October 2020

From: Features

Reveal referral fees now and don’t wait for law change, says NAEA

The National Association of Estate Agents has thrown its weight behind the recommendation of Trading Standards that agents must by law be...

05 October 2020

From: Breaking News

Agents MUST disclose referral fees, Trading Standards tells government

Customers must be told about third party referral fees when buying or selling a home says the National Trading Standards Estate...

02 October 2020

From: Breaking News

Online agency easyProperty expands and seeks new licensees

Online agency easyProperty has announced four new areas to its portfolio to build on its existing 41 locations - and it’s seeking...

29 September 2020

From: Breaking News

Free-to-list portal company wins another £5m funding

Property technology company OneDome, which operates two portals - OneDome and Nethouseprices - has raised another £5m in funding.  It says it...

29 September 2020

From: Breaking News

Agents, conveyancers and movers pledge greater sales transparency

The cross-sector group looking at reforming the sales process has agreed a new pledge which it says introduces greater transparency for...

25 September 2020

From: Breaking News

Portal promotes “free money” referral fees despite industry probe

One of the many new portals recently launched has made a pitch for agents to join because of its referral fees...

24 September 2020

From: Breaking News

Why generating and nurturing leads is more important than ever

Seller and landlord leads are what makes estate agency tick. Without them, new business is nowhere to be seen and you...

23 September 2020

From: Features

Safety first: five-step risk assessment for agents’ offices

With the high street open again, and the Chancellor’s temporary stamp duty holiday helping to stimulate the market, estate and letting...

19 September 2020

From: Features

Revealed - worrying number of buyers don't know what conveyancers do

Almost two fifths of property buyers don't know what conveyancers and solicitors do, according to new research. My Home Move Conveyancing's survey...

16 September 2020

From: Breaking News

Can iBuyer technology repair chains and reduce fall-throughs?

Ahead of the launch of a new iBuyer platform later this year, agents are being invited to attend two webinars hosted...

15 September 2020

From: Breaking News

Auction PropTech startup aims to streamline legal process for buyers

A new PropTech startup is giving prospective buyers the opportunity to receive due diligence at a fraction of the time and...

15 September 2020

From: Breaking News

Portal sells stake to fund purchase of house price website

PropertyHeads, a portal which describes itself as the industry’s social network, has sold a three per cent stake partly to raise funds...

14 September 2020

From: Breaking News

Property Natter: why haven’t the Big 4 tech firms got involved with property?

For a number of years now, predictions have been made that one of the major tech giants will eventually enter the...

12 September 2020

From: Features

Coup for ESTAS as major agency group signs up to review platform

The ESTAS, which is fast establishing itself as a review platform as well as an awards network, has signed up the...

09 September 2020

From: Breaking News

Surveyors slug it out: Revamped group wants to take on RICS

The Residential Property Surveyors’ Association appears to be taking on the Royal Institution of Chartered Surveyors in a battle for authority...

07 September 2020

From: Breaking News

Shock appointment: Ex-Foxtons man is OnTheMarket's new CEO

There’s been a surprise appointment as OnTheMarket chief executive. Instead of popular acting CEO Clive Beattie - who had made it known...

01 September 2020

From: Breaking News

Property Natter - perception vs reality - why do agents have a bad rep?

It’s fair to say that UK estate agents don’t have the best of reputations, often featuring in the lists of the...

29 August 2020

From: Features

Ex-Countrywide man launches “world’s most intelligent” portal

A new portal launches today with 100,000 listings and a pledge to target buyers largely ignored by established websites - investors. It’s...

24 August 2020

From: Breaking News

Zoopla wins £50k free advertising for ‘out of lockdown’ campaign

Zoopla has been awarded £50,000 of premium ad space with the Telegraph Media Group in recognition of a campaign to help the UK...

24 August 2020

From: Breaking News

Supply of homes might dry up after “unprecedented” buyer demand

The supply of homes coming to the market could struggle to meet the demand from buyers shown in recent weeks, with...

21 August 2020

From: Breaking News

ESTAS ends 10 year relationship with Zoopla

Customer review and awards platform the ESTAS is parting company with headline partner Zoopla after 10 years. The founder of The ESTAS...

18 August 2020

From: Breaking News

Property Natter – what does agency look like Down Under?

In my last Natter, I explored the differences between estate agency in the UK and the US with the help of...

15 August 2020

From: Features

Revealed: What today's renters want, need and expect

Life as we know it has changed – for everybody – and what tenants want, need and expect in this post-pandemic...

15 August 2020

From: Features

Zoopla’s new TV ad - portal wants to know what agents think

Zoopla says it wants to know what agents think of its new TV advert which airs from tomorrow but can be...

14 August 2020

From: Breaking News

Make stamp duty holiday permanent suggests top agency

Knight Frank says the stamp duty holiday for properties at £500,000 and below should be made permanent. The holiday is due to...

10 August 2020

From: Breaking News

Rightmove has nothing to fear but Rightmove itself

It must have been a close thing on Friday as to whose faces were looking the most glum - those at...

08 August 2020

From: Features

Zoopla’s biggest-ever marketing campaign takes fight to Rightmove

Zoopla has revealed details of its biggest ever marketing campaign in a bid to cash in on agents’ growing dissatisfaction with...

07 August 2020

From: Breaking News

New portal reveals charges to agents plus extra for multi-listing service

The new portal OpenBrix, which is powered by Blockchain, has revealed its fee structure ahead of its formal launch on September...

04 August 2020

From: Breaking News

Purplebricks delays changes to fees structure until the autumn

    Purplebricks says changes to its fees structure - possibly becoming less reliant on controversial upfront charges - has been delayed until...

03 August 2020

From: Breaking News

Phil Spencer: agents can capitalise on an improving public image

Agents have long been the victim of a poor public reputation, from scoring highly in most disliked profession polls to being...

03 August 2020

From: Breaking News

Big rise in complaints to fast-growing Property Redress Scheme

There’s been a very large rise in the number of complaints submitted by consumers to the Property Redress Scheme. This is partly...

29 July 2020

From: Breaking News

Nothing wrong with 'Commisery' says unrepentant Michael Bruce

A founder of Purplebricks, Michael Bruce, suggests there was nothing wrong with the controversial Commisery TV ads that contributed to making...

27 July 2020

From: Breaking News

Code of Practice marks welcome progress for RoPA recommendations

Earlier this month, it was revealed that property industry bodies have joined a new Code of Practice Steering Group to enact...

25 July 2020

From: Features

Reservation Agreement PropTech free to agents - not to consumers

A PropTech platform that aims to lock-in sellers and buyers via a mutually agreed reservation agreement system is being offered free...

23 July 2020

From: Breaking News

“Busy Bodies!” - agent slams industry leaders writing code of conduct

The new code of conduct for estate agents has been dismissed as “a waste of time” - and the senior industry...

21 July 2020

From: Breaking News

Regulation of Agents: consultation opens on new Code of Conduct

Agents now have a chance to say what they think should be in a new Code of Conduct being discussed following...

20 July 2020

From: Breaking News

Property Natter: what will property conferences and events of the future look like?

Conferences, events and awards dinners are a hugely important part of the property calendar, bringing the great and the good of...

18 July 2020

From: Features

Video interview - expert advice on how to utilise live stream viewings

In a video interview for Estate Agent Today, property professional Chris Buckler speaks to Matt Nicol, managing director of Nicol &...

18 July 2020

From: Features

A new portal? Purplebricks founder launches project with ex-Reapit boss

The founder of Purplebricks, Michael Bruce, has this morning revealed his new project to be called Launch B - and he...

14 July 2020

From: Breaking News

ESTAS combine agents, conveyancers and mortgage awards in 2021

The ESTAS Group says it will combine its awards events for agents, conveyancers and mortgage brokers in one ceremony in May...

13 July 2020

From: Breaking News

Should ‘Master' bedroom be dropped from property descriptions?

The Black Lives Matter debate has reached the property industry with some agents dropping the term ‘Master bedroom’ from descriptions. The Times...

06 July 2020

From: Breaking News

Property Natter – who are the industry’s major trade bodies?

They are the names we hear about often, pushing for this or seeking clarifications on that. They are the representatives of...

04 July 2020

From: Features

Fall throughs – the impact and the solutions revealed

In the first of a series of articles, Emma Vigus, managing director of mio, the estate agent sales progression platform, explores the...

04 July 2020

From: Features

Say No To Rightmove campaign chief signs up to new free-to-list portal

The estate agency group spearheading the Say No To Rightmove campaign has signed its 36 branches up to new portal Homesearch. The...

02 July 2020

From: Breaking News

Code of Practice for Estate Agents set to change industry forever

A new estate agency Code of Practice is to be written by a group set up by the Royal Institution of Chartered...

01 July 2020

From: Breaking News

Purplebricks critic launches “agent-friendly” PropTech platform

A former City analyst best known for his scathing criticisms of Purplebricks has launched a PropTech platform that he describes as...

30 June 2020

From: Breaking News

Horses for courses - the rise of the personal agent

The phrase ‘game-changer’ has been hugely overused. But when applied to how Covid-19 is changing the way estate agents will work...

20 June 2020

From: Features

Hybrid agency launches share offer for investors after rapid growth

One of the leading ‘new breed’ of hybrids relying on self-employed agents is opening a share offer to investors in a...

18 June 2020

From: Breaking News

Market update: Three months before it's stable but signs are good

A market commentator says it will take up to three months before the housing market stabilises into the ‘new normal’ after...

18 June 2020

From: Breaking News

Technology is central to solving property’s mismeasurement issue

To most people, purchasing a home is the single most significant financial commitment made across a lifetime. Given the impact and...

13 June 2020

From: Features

Video – Phil Spencer: What makes a good estate agent?

In a video interview for his Move iQ service, Phil Spencer speaks to Mark Hayward, managing director of NAEA Propertymark about...

10 June 2020

From: Sponsored Content

Property Natter – who are the challenger portals?

The only story that has come remotely close to pushing coronavirus – and its various knock-on effects – off the top...

06 June 2020

From: Features

Video – Phil Spencer chats to Ed Mead on PropTech, London and estate agency

In a wide-ranging video interview for his Move iQ service, Phil Spencer speaks to former agent and founder of Viewber, Ed...

06 June 2020

From: Features

Conveyancing fraud warning issued by leading consumer group

Consumers are not as worried as they should be about conveyancing fraud, putting them at risk of losing life-changing sums of...

02 June 2020

From: Breaking News

Still trusting Trustpilot? Joe Lycett shows how reviews can be gamed

Arguments over the alleged gaming of reviews by and for some estate agencies have waged ferociously in recent years, and now...

02 June 2020

From: Breaking News

The property industry needs to prioritise mental health more than ever

Last week was Mental Health Awareness Week, and there is a great deal of positive things to be said about a...

30 May 2020

From: Features

'Furlough could wreck housing market' - warning to government

The government is jeopardising the success of the housing market relaunch through the inflexibility of the furlough scheme, claims a group...

27 May 2020

From: Breaking News

Mortgage holiday extension - new details released by FCA

The Financial Conduct Authority has published new draft guidance for lenders which will set out options available to their customers in the extended...

26 May 2020

From: Breaking News

Return of the property market - how to become a mortgage advisor

During March, the coronavirus pandemic put the brakes on the property market with an enforced period of shutdown. However, almost two...

21 May 2020

From: Sponsored Content

All Change! Agents should reform ‘before government intervenes’

The industry should continue to prepare for large-scale reforms such as mandatory agency training, the licensing of agents and a new...

21 May 2020

From: Breaking News

Agency promotion website changes claim after regulator intervenes

NetAnAgent, a website which offers consumers instant quotes from a selection of traditional and online agents, has changed some of its...

20 May 2020

From: Breaking News

Highest-ever number of leads for agents claimed by two portals

The surge in consumer activity encouraged by the government's decision to reopen the property market last week led to two portals...

19 May 2020

From: Breaking News

Phil Spencer’s Move iQ in new collaboration with the ESTAS

It’s been revealed that the home moving advice service set up by Phil Spencer is entering a collaboration with awards and...

19 May 2020

From: Breaking News

Rightmove off the hook? Much-hyped new portal delays launch

Homesearch - the new property portal which describes itself as “the future of the property industry” - has delayed its launch. It was scheduled...

15 May 2020

From: Breaking News

Online estate agency ceases trading and customers refunded

The online estate agency Settled appears to have ceased trading with its customers refunded. It was launched in 2014 by former Google...

14 May 2020

From: Breaking News

Craig Fenner, a Customer Success Director at Feefo

Who are you? I’m Craig Fenner, a Customer Success Director at Feefo.  I work directly with Feefo’s Enterprise clients to ensure they...

14 May 2020

From: 60 Second Interview

The two most expensive mistakes the property sector is making right now

The fallout from Covid-19 has hit everyone hard. With breaking news today that agents are able to look at how to...

13 May 2020

From: Features

Don't give in to buyers wanting viewings, agents told

There’s been a surge in buyers wanting to view properties - but agents must sit on their hands and wait for...

12 May 2020

From: Breaking News

Poor communication the biggest cause of Ombudsman complaints

There’s been a substantial 20 per cent rise in formal complaints about agents taken up by The Property Ombudsman.  The figures refer...

11 May 2020

From: Breaking News

Agents Here To Help - initiative to give buyers and sellers confidence

The Agents Here To Help initiative, launched recently by Kristjan Byfield of The Depositary, is now developing fast and becoming a...

11 May 2020

From: Breaking News

Property Natter - what will agent offices look like post-lockdown?

There has been much speculation about when agents will be allowed back to work, and what the new office working environment...

09 May 2020

From: Features

New tool to make virtual valuations more accurate despite lockdown

An instant valuation service has launched a new tool aimed at helping agents prioritise leads through prospective vendors uploading photographs to...

07 May 2020

From: Breaking News

Let Sales Resume! Pressure piles on government from agents and suppliers

Three of the highest profile industry suppliers and house moving services have given government a four-step plan to restart the housing...

05 May 2020

From: Breaking News

Countrywide pleads to government to allow agents to return to work

Countrywide has added its weight to the campaign asking the government to allow agents to get back to work - and...

04 May 2020

From: Breaking News

Phil Spencer: How to become the go-to local agent as a new era begins

Since my last column in April, one could argue that very little has changed for agents in terms of the market...

04 May 2020

From: Breaking News

Business Interruption Insurance Scandal: class actions begin to form

The scandal over Business Interruption Insurance policies is hotting up, with class actions being discussed against insurance firms and the Financial Conduct Authority announcing...

01 May 2020

From: Breaking News

Virtual Viewings Warning - agents should keep copies in case of dispute

The Property Ombudsman is advising agents to use virtual viewings only as a filtering process with offers being agreed only ‘subject...

01 May 2020

From: Breaking News

Reducing the time between sale agreed and completion will be key post-lockdown

At the moment, it somehow seems like tempting fate to think too far into the future, especially in terms of the...

25 April 2020

From: Features

Agencies still getting leads and completing deals despite lockdown

It may seem a long time since normal trading took place but many agencies are now finding they are picking up...

24 April 2020

From: Breaking News

40 to 50 calls a day still coming in to The Property Ombudsman

The Property Ombudsman’s office is still receiving 40 to 50 calls a day from the public, even though most transactions with...

23 April 2020

From: Breaking News

Don’t kill Rightmove - it could be the agent’s friend, says industry stalwart

An industry stalwart has urged critics of Rightmove to fight for the portal to offer agents a fairer pricing system, not...

22 April 2020

From: Breaking News

EXCLUSIVE - Agents' Cash Crisis: reduced income until autumn

The impact of the Coronavirus crisis is going to reduce agents' revenue into the third quarter finishing in late September warns a leading...

14 April 2020

From: Breaking News

The coronavirus impact - one month in

As the impact of coronavirus unfolds, we are in constant conversations with customers to understand the challenges they’re facing and to...

08 April 2020

From: Features

Phil Spencer: How to stay in touch with consumers during the market hiatus

I won't be the first or last person to say that society and the property industry in which we operate is...

06 April 2020

From: Breaking News

It’s 2024: what will the industry look like, post-Coronavirus?

There’s a sense that we really are on the verge of a huge change in the industry. It’s too early to be...

04 April 2020

From: Features

Why Open Banking is the future of rental payments

Much like PropTech, Open Banking has been used as a buzzword in recent years. However, when it comes to the rental...

04 April 2020

From: Features

Conquering Corona - more guidance and special deals for agents

Hello, and we trust you had as good a weekend as possible in these difficult circumstances.  As we start a new week...

30 March 2020

From: Breaking News

Property Natter – how is the industry coming together during self-isolation?

Where else to start? Since my last Natter two weeks ago, all our lives have changed more than we could ever...

28 March 2020

From: Features

Rightmove’s offer to agents may be the most generous in the world

An international comparison of how major portals have discounted their charges to agents show Rightmove and Zoopla making “deeper and longer...

26 March 2020

From: Breaking News

Why negative reviews are the secret to success for agents

We all know how stressful buying a home is, whether it’s your very first step onto the ladder or your final...

18 March 2020

From: Features

Guidance on home working, staff rights, security - Conquering Corona

Good morning and welcome to the industry’s daily update on how we cope with the challenge of social distancing and self-isolation...

18 March 2020

From: Breaking News

Online agency reduced to shock tactics criticising High St firms

Nested is the latest online agency to base a marketing campaign around criticism of established estate agents.  In three 30-second TV ads...

12 March 2020

From: Breaking News

The early agent catches the client through an online valuation…

Analysis by an online valuation and lead generation service shows that requests from prospective sellers and landlords are increasingly happening in...

09 March 2020

From: Breaking News

Sellers desert online agents for High Street rivals, says Zoopla

Almost eight in 10 sellers have instructed High Street agents in the past year - a significantly higher figure than 12...

06 March 2020

From: Breaking News

Property Log Books - PropTech expert wants cross-industry support

The head of a firm that has been creating digital property log books for well over a decade says the house-moving...

06 March 2020

From: Breaking News

Phil Spencer: Communication is king – how can agents wear the crown?

Agents are consistently being told that they need to get on board with change. And one could quite easily make the...

02 March 2020

From: Breaking News

‘Agents will be a big part of Zoopla’s growth’ - Q&A with Charlie Bryant

More than 18 months on from the acquisition of ZPG for £2.2 billion by Silver Lake Partners, a US private equity...

29 February 2020

From: Features

Referral Fees: No change “for a while” but reform coming

The Trading Standards report on the future of referral fees is almost completed and will be sent to government next week. However, James...

28 February 2020

From: Breaking News

Reservation Agreement trials delayed until late spring

Trials of reservation agreements for buyers and sellers have been delayed until the late spring. Statements last year from the Ministry of Housing, Communities...

28 February 2020

From: Breaking News

Agents - please don’t leave a message after the tone

Why should agencies leave voicemail in the last decade and make 2020 the year to invest in a more modern solution? Voicemail...

22 February 2020

From: Features

Embracing the self-employed model – an agent’s view

The landscape of the estate agency market in the UK is evolving to reflect changes in the way we live our...

19 February 2020

From: Features

Negative equity warning to Help To Buy borrowers

The Financial Conduct Authority has issued a shock warning that mortgage borrowers who purchased properties through the Help To Buy scheme...

19 February 2020

From: Breaking News

A quarter of consumers don't use portals to conduct property searches

New research shows that 77 per cent of consumers use portals to conduct property searches - meaning, surprisingly, that almost a...

17 February 2020

From: Breaking News

Boris Bounce doubles number of leads generated for agents

An online valuation service says the number of leads it generated for agents in January was over double the figure in...

17 February 2020

From: Breaking News

Property Natter – who will be the property disrupters of the 2020s?

The 2010s were a good decade for disrupters. Early on, Airbnb and Uber shook up the holiday lettings/hospitality and traditional black...

15 February 2020

From: Features

Use small portals and social media to stop Rightmove and Co, agents told

A challenger portal says agents should reduce their reliance on the likes of Rightmove and Zoopla by using smaller rival portals...

14 February 2020

From: Breaking News

345 branches join Zoopla in one month as leads and searches soar

Zoopla has published a startling set of statistics to demonstrate what it calls “a record January with significant growth in delivery...

13 February 2020

From: Breaking News

Seven days left for agents to defend referral fees to Trading Standards

Agents now have only seven days to complete a referral fees survey, announced late on Friday by Trading Standards and The...

10 February 2020

From: Breaking News

It's time for agents and politicians to get behind Reservation Agreements trial

Now we’re well into the second month of the year, we have reached a crucial point in the ongoing plans to...

08 February 2020

From: Features

Urgent Referral Fees survey of agents launched by Trading Standards

The National Trading Standards Estate & Letting Agency Team and The Property Ombudsman have launched an urgent survey to assess awareness...

07 February 2020

From: Breaking News

Major coup for Zoopla as it hires top research guru from agency

One of the country’s leading housing market research experts has been poached from Knight Frank to join Zoopla. Gráinne Gilmore - a...

07 February 2020

From: Breaking News

What are the benefits of traditional online auctions for estate agents?

Property auctions – online or otherwise – can be hugely helpful to sellers, buyers and estate agents. Online auctions, in particular, are...

06 February 2020

From: Sponsored Content

How can agents keep up with the ‘on-demand’ economy?

The ‘on-demand’ economy is reshaping our world. The way we order food, get around, and even access healthcare has changed irreversibly...

05 February 2020

From: Features

Review site in Purplebricks row now at war with Trustpilot

The estate agency review site allAgents claims some of Trustpilot’s reviews “could be dubious.”  A statement from allAgents repeats an allegation made last...

05 February 2020

From: Breaking News

Online valuation chief says website widget needs marketing back-up

The people behind an online valuation service is warning agents that having a widget on their website is not enough by...

05 February 2020

From: Breaking News

Phil Spencer: which areas of the moving process do consumers least understand?

Unfortunately for consumers, buying and selling properties is rarely plain sailing. But fortunately for agents, this provides you with an opportunity to...

03 February 2020

From: Breaking News

Lifetime deposits – what are the potential challenges and benefits for lettings?

Last November, as part of the Conservatives’ general election campaign, Boris Johnson made a surprise announcement that his party would introduce...

01 February 2020

From: Features

Two-tier system can produce winners if landlords are prepared to move

After a challenging period for the UK property market, recovery is very much on the cards and the end to uncertainty...

01 February 2020

From: Features

Owners’ Logbooks essential for easier house-buying, say conveyancers

Logbooks about properties must be made available up-front at the point of marketing and not later in the buying process if...

28 January 2020

From: Breaking News

Reservation Agreements: industry and public split on whether they work

The group charged with pioneering Reservation Agreements in the house buying process admits both the industry and the public are split...

27 January 2020

From: Breaking News

A fundamental misalignment of interests between agents and portals

Property portals generate revenue from estate agents regardless of the outcome of the transaction. This relationship has resulted in a fundamental...

25 January 2020

From: Features

Stamp duty receipts down again - agency demands government action

Data from HM Revenue & Customs shows tax receipts from stamp duty fell a further 5.2 per cent between 2018 and...

23 January 2020

From: Breaking News

Agents warned they will be accused of mis-selling

A leasehold reform campaigner claims estate agents face “growing calls to be held accountable for mis-selling leasehold properties.” Louie Burns, managing director...

21 January 2020

From: Breaking News

Agents can capture automated valuation leads even if they quit process

The ValPal Network claims its new product allows agents to gather the maximum amount of information from customers using its automated...

21 January 2020

From: Breaking News

Reapit takes another step towards end-to-end digital home buying

Reapit has joined a consortium attempting to make the long-anticipated end-to-end digital home buying process a reality. It’s joined the IPN Consortium,...

20 January 2020

From: Breaking News

Agent confidence hits three year high says Zoopla

In its latest State of the Property Nation report, which questions over 650 agents and 6,000 consumers, Zoopla says 55 per...

20 January 2020

From: Breaking News

The six crimes of modern-day call handling

Six common ‘crimes of modern-day call handling’ are blighting UK estate and letting agencies and hampering their growth, reputation and profitability. These...

18 January 2020

From: Features

Watch out Rightmove! Zoopla reveals huge rise in branches joining

Zoopla has revealed large growth in agency membership and visitor figures for 2019. Since being bought by US equity firm Silver Lake,...

15 January 2020

From: Breaking News

Rightmove ‘vulnerable’ because of its bad relationship with agents - claim

There’s a warning today that Rightmove could be vulnerable to losing its number one portal status because it has such a...

09 January 2020

From: Breaking News

Emoov online review row deepens as CMA probes wider problem

There have been two developments on the controversial subject of online reviews. One concerns the online agency Emoov, which three months ago...

09 January 2020

From: Breaking News

How can agents build an inclusive rental society and trust with tenants?

We are facing a new world in the lettings industry, with the proportion of households in the private rented sector (PRS)...

08 January 2020

From: Features

Stamp Duty cut in Boris's Budget could backfire, warns top agent

A veteran agent says the new government’s Budget, expected in the next few weeks, should not provide too much help to...

06 January 2020

From: Breaking News

New ‘easy moving’ conveyancing app wins praise from Zoopla founder

Alex Chesterman, the entrepreneur who founded Zoopla, has given vocal backing to a new conveyancing app called Thirdfort. The app allows conveyancers’...

02 January 2020

From: Breaking News

Higher fees generated through PropTech says senior agent

A senior regional estate agent says the appliance of PropTech has helped his company streamline communications, reduce sales times, and generate...

30 December 2019

From: Breaking News

Property Natter: let’s talk about conveyancing

It’s one of the most crucial aspects of the homebuying and selling process but is too often bogged down by frustrating...

21 December 2019

From: Features

Agent sells £53m of property within hours of General Election result

An estate agent in London claims he did £53m of property deals within hours of the Conservative victory in the General...

16 December 2019

From: Breaking News

Delivering client care with a wow – the case for outsourcing

Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...

14 December 2019

From: Features

The PropTech Revolution: Three Pillars of Digital Transformation

When we launched Reapit’s Foundations Platform as a Service (PaaS) in November, it may have seemed like a recent development in...

11 December 2019

From: Features

Is home purchase via blockchain now closer to becoming mainstream?

A new tie-up between Coadjute, a network for decentralised workflow and data sharing within the property industry, and banks including NatWest...

11 December 2019

From: Sponsored Content

Emma Vigus, Managing Director of mio

Who are you and what does it say on your business card? Emma Vigus, Managing Director of mio What is mio and what...

10 December 2019

From: 60 Second Interview

Half of sales fall through in some areas claims 'chain-free' agency

[Estate Agent Today was ‘off air’ for some of Wednesday and most of Thursday thanks to technical problems - we apologise...

06 December 2019

From: Breaking News

Why is compliance a growing issue for letting agents?

It’s been clear for a while that the additional regulation landlords and agents are facing has helped professionalise the private rental...

30 November 2019

From: Features

Training - how can you be the best estate agent?

Here at sales progression and communication tool mio, we recently caught up with Sarah Edmundson, co-director of The AllStars Group, the...

30 November 2019

From: Features

Election preview - what are the key issues for agents?

In just over two weeks, the UK population will head to the polls for the fourth general election since 2010. Of course,...

27 November 2019

From: Features

Forget For Sale boards - spend the money on digital marketing instead

The head of a new property portal is urging agents to forget about spending money on For Sale and To Let...

21 November 2019

From: Breaking News

Portals: Agents slammed for losing out via stock market floats

The Great Debate over the charges levied on agents by portals and the huge profits that Rightmove and Zoopla make has...

20 November 2019

From: Breaking News

New surveys from 2020 in bid to speed house moving process

A new Home Survey Standard is being launched today in a bid to improve and speed up the house moving process. The...

18 November 2019

From: Breaking News

Zoopla and OnTheMarket slog it out for new homes success

The competition is hotting up between Zoopla and OnTheMarket for new homes listings. Today Zoopla has revealed that it has seen a...

15 November 2019

From: Breaking News

White-label online agency platform now offers mortgage service too

love2move, an online network which allows high street agents to offer a white-labelled hybrid service, has teamed up with the Mortgage...

14 November 2019

From: Breaking News

Rightmove in the clear over amazing claim made in advertisement

Rightmove has been given the green light to continue using the claim that “every second someone contacts an estate agent about a...

13 November 2019

From: Breaking News

TPO increases fees - and agents who generate most complaints pay more

The Property Ombudsman scheme is increasing its fees in January for the first time in six years - and it’s implementing...

11 November 2019

From: Breaking News

Market latest: Agents hope for New Year boost as prices stagnate

House prices dipped a tiny 0.1 per cent in October - but this led to the annual rate coming in at...

08 November 2019

From: Breaking News

PropTech Today: The biggest mistake you can make is to do nothing

This line is one that I use a lot in my speeches and presentations, often as part of the final slide. I...

06 November 2019

From: Breaking News

Cash incentives for network’s lead generation and training

Relocation Agent Network has revealed a new competition in which member agents can win tip to £5,000. RAN currently offers four customer...

05 November 2019

From: Breaking News

£100,000 fine for Countrywide over funds controversy

It’s now emerged that Countrywide has to pay a £100,000 fine to the Royal Institution of Chartered Surveyors after breaching guidelines...

30 October 2019

From: Breaking News

Purplebricks, Housesimple and Yopa must merge to survive - claim

The former chief of an online estate agency says the top three surviving firms in the sector must merge if they...

30 October 2019

From: Breaking News

Pioneer firm for self employed agents on the prowl for new recruits

One of the earliest British estate agencies to adopt the model of using self-employed or freelance agents operating under the same...

24 October 2019

From: Breaking News

Reservation Agreements: more details emerge of New Year trial

The Ministry of Housing, Communities and Local Government has given more details of the trial of reservation agreements likely to take...

21 October 2019

From: Breaking News

Zoopla locks horns with OnTheMarket for new homes listings

Zoopla has unveiled new functionality that it claims will make searching for new homes easier for consumers - and resumes the...

21 October 2019

From: Breaking News

Why regulation is good for the deposit replacement sector

Since I started working with Zero Deposit for me the market leader in deposit replacement alternatives, the most common question I am...

19 October 2019

From: Features

Free service for agents to identify mobile and broadband connectivity

A service has launched for estate and letting agents to copy and paste a widget into online advertisements free of charge. It...

17 October 2019

From: Breaking News

The wind of change in the estate agency industry

There has been a real wind of change in estate agency and over the last 18 months we have seen the...

16 October 2019

From: Features

Why has Upad gone down?

Upad, the national online letting agent set up by entrepreneur James Davis has announced that it is “closed to new business”...

15 October 2019

From: Sponsored Content

Regulation will drive more consumers to DIY approach, says agency boss

The boss of a 15+ branch estate agency group has explained how he thinks regulation could 'ruin' the estate agency industry. Simon...

10 October 2019

From: Breaking News

Estate agents to benefit from free new type of valuation lead

The ValPal Network, which consists of over 800 agency brands with more than 4,000 offices, has launched a new product which...

07 October 2019

From: Breaking News

Estate agency comparison platform nears crowdfunding target

A yet-to-launch estate agency comparison site is nearing its crowdfunding target of £50,000. Invite Agents, which is crowdfunding on crowdcube, had, as...

04 October 2019

From: Breaking News

Industry bodies back Modern Method of Auction best practice guide

Three key industry organisations have endorsed a best practice guide for the controversial Modern Method of Auction. The iamsold guide is aimed at...

03 October 2019

From: Breaking News

Purplebricks’ biggest investor buys online agency ahead of Euro roll-out

The German-based Alex Springer publishing company, which is already the largest single investor in Purplebricks, has acquired a prominent online estate...

30 September 2019

From: Breaking News

Video interview – how to nurture leads and increase profit

How can estate and letting agents nurture leads who aren't ready to sell or let a property instantly? It's a question many...

28 September 2019

From: Features

Agents should routinely tell buyers about air pollution, says NAEA

Last week we covered a story, broken by The Times, about a new website allowing users to discover the air quality...

23 September 2019

From: Breaking News

Property Natter - what makes for an effective CRM?

In a previous Natter, I promised to talk more about CRMs – and here I stick to that promise. Following on from...

21 September 2019

From: Features

Countrywide’s new Property MOT resembles old Home Information Pack

A property MOT being launched by Countrywide and described as “game changing” for the house buying process will include survey and...

19 September 2019

From: Breaking News

PropTech link up for sales progression tool and property management firm

Property management service Move with Us has announced a new partnership with chain management service View My Chain. Move with Us, founded...

19 September 2019

From: Breaking News

Mandatory qualifications for agents - will they help the industry?

Earlier this year, the Regulation of Property Agents (RoPA) working group announced the initial details of plans for mandatory qualifications and...

18 September 2019

From: Features

Is mis-measurement of homes by agents the next PPI scandal?

A PropTech company is suggesting that property mis-measurements and resulting over-valuations may be the next PPI scandal. The firm - Spec, which...

17 September 2019

From: Breaking News

Sales progression even more vital with Brexit and election imminent

Continuing political uncertainty over Brexit and now a significant chance of an autumn or winter General Election makes the case for...

17 September 2019

From: Breaking News

Ex-Purplebricks boss says High Street fees could rise if agents prove they're worth it

Former Purplebricks chief executive Lee Wainwright says the problem for estate agents maintaining a strong level of fees isn’t competition from...

16 September 2019

From: Breaking News

Purplebricks spends £382 per instruction on marketing alone

Purplebricks has spent £26.7m on marketing in the past year - that represents £382 per instruction.  The figures, revealed in the agency’s...

11 September 2019

From: Breaking News

Referral Fees: Guild backs tighter rules and is checking members for compliance

The Guild of Property Professionals has welcomed government steps to provide buyers and sellers with greater transparency in transactions - and...

11 September 2019

From: Breaking News

Referral Fees: government amends guide for buyers and sellers

The government has issued a revised version of its official How To Buy and How To Sell documents, aimed at consumers...

09 September 2019

From: Breaking News

Zoopla wins back one of Britain’s largest regional estate agencies

One of the country’s largest regional estate and lettings agencies has now fully rejoined Zoopla. Yorkshire-based Dacre, Son & Hartley brings its...

05 September 2019

From: Breaking News

Your new shop window is not a shop window

In the old days an agent would procure clients based upon their position in the high street, the size of the...

04 September 2019

From: Features

Purplebricks’ US boss seeks UK backing for new online agency

Former Purplebricks US chief executive officer Eric Eckardt is seeking some £6m in funding from across the world for his latest...

04 September 2019

From: Breaking News

NAEA wants a single Ombudsman to cover all housing issues

The National Association of Estate Agents has told the government that it wants one single Ombudsman to provide redress across all...

29 August 2019

From: Breaking News

Phil Smith, Account manager of mio

Who are you and what does it say on your business card? Phil Smith - mio Account manager What is mio and what does...

19 August 2019

From: 60 Second Interview

Average exchange of contracts takes over five months - claim

A sales progression tool is urging property professionals and consumers alike to do more to speed up typical transaction times, and...

16 August 2019

From: Breaking News

No Deal jitters batter housing market according to government figures

Average house prices in the UK increased by a mere 0.9 per cent in the year to June - the lowest...

15 August 2019

From: Breaking News

Property Natter: why do people swap career paths to become agents?

With the often negative portrayal of agents in the media and popular culture, you might ask yourself why anyone would want...

10 August 2019

From: Features

OnTheMarket founder agency returns to Zoopla after five years

One of the agencies most active in the creation of OnTheMarket is trialling a return to listing on Zoopla after an...

08 August 2019

From: Breaking News

Good News: Agents’ fees not considered a key worry for consumers

One of the largest surveys of housing concerns amongst consumers suggests that agents fees - once a major issue - is...

08 August 2019

From: Breaking News

New Regulator: Countrywide welcomes reform but warns it’ll be tough

Countrywide has thrown its weight behind the proposals for a new single industry-wide regulator taking on the roles of Trading Standards...

05 August 2019

From: Breaking News

Online agents face new guidelines as advertising complaints rocket

The Advertising Standards Authority has issued a guidance note warning online estate agents, after complaints about them have “grown dramatically”. “Property is big...

01 August 2019

From: Breaking News

PropTech Pioneers: agents can join WhatsApp lead-response project

Estate and letting agents will for the first time be able to use WhatsApp to respond to leads on a 24/7...

01 August 2019

From: Breaking News

10 Reasons For Residential Agents To Do Virtual Tours

1. Win More Listings For estate agency in the UK, the number one task is to get new properties to market. However,...

29 July 2019

From: Sponsored Content

Eric Woodhams, Account Manager of mio

Who are you and what does it say on your business card? Eric Woodhams F.N.A.E.A. mio Account Manager What is mio and what...

26 July 2019

From: 60 Second Interview

Attracting genuine movers – why agents need the right software and website

‘Property ghosting’ is a problem that nearly all estate and letting agencies will face at one time or another. Ghosting, which is...

23 July 2019

From: Sponsored Content

New industry regulations: clarity and speed are vital

A leading figure in the PropTech sector says clarity and speed are vital to ensure agencies can adequately prepare for a...

22 July 2019

From: Breaking News

Beyond the headlines - What the new regulator really means

The industry press has given substantial space to recommendations from the Regulation of Property Agents, the government’s working party which has...

20 July 2019

From: Features

Reforms win industry support as trade groups jostle for influence

Trade bodies and property firms have strongly welcomed the recommendations for root and branch reform of the agency industry - and...

19 July 2019

From: Breaking News

‘Good communication helps keep vendor expectations in check’

Improved communication and increased transparency throughout the buying process can manage vendors’ expectations, improve satisfaction scores and create long-term clients. That’s the...

18 July 2019

From: Breaking News

Charge! New homes set to have compulsory car-charging points

All new-build homes could soon be fitted with an electric car charging point. The government has issued a consultation on the move,...

17 July 2019

From: Breaking News

Hybrid sector could reach 20-30% market share, says Purplebricks CEO

The new chief executive of Purplebricks believes hybrid agents could win '20-30% market share' in the UK. Vic Darvey, who replaced Michael...

04 July 2019

From: Breaking News

Have you been a victim of property 'ghosting' recently?

It’s likely that your agency or one of your clients has recently fallen foul of an old-fashioned trend which has been...

04 July 2019

From: Breaking News

Achieving asking price and selling quickly are top criteria for vendors

A survey of property sellers has revealed that 'achieving the asking price' (43%) and 'selling properties quickly' (35%) are the most...

03 July 2019

From: Breaking News

Property Natter – guide to property startups, Part 2

In the second part of my exploration of startups, I talk to a number of people with lived experience of creating...

29 June 2019

From: Features

Purplebricks ex-CEO defends record on sales progression and LPEs

Purplebricks’ former chief executive Lee Wainwright has made a stout defence of the controversial agency’s sales progression process and its local...

28 June 2019

From: Breaking News

Zoopla enhances app to include premium listings service

Zoopla has announced an improved app which “enhances the house-hunting journey with a fresh design, improved navigation and an intuitive interface” -...

28 June 2019

From: Breaking News

Watchdog upholds complaints and finds new problem with house raffle

A company which promotes property raffles have been told that it cannot repeat certain elements of its advertisements on Facebook and...

26 June 2019

From: Breaking News

Purplebricks ex-CEO hits out at untrue claim that agency sold only 50%

The former chief executive of Purplebricks UK says the agency completes on over 80 per cent of the homes it lists...

25 June 2019

From: Breaking News

Incoming – a summer of change for estate and letting agents

You may be right in thinking that Brexit has dominated the thinking of the government in the last three years. However,...

22 June 2019

From: Features

PropTech Today: Facebook's own currency to drive rental transactions

Facebook is set to enter the cryptocurrency business with the big reveal of its formal plans scheduled for some point this...

19 June 2019

From: Breaking News

Property Natter: a guide to property startups - Part 1

All the most successful startups of recent years – from Airbnb and Uber to Just Eat and Deliveroo – have melded...

15 June 2019

From: Features

Agents shouldn’t just sell - they must be Residential Property Experts

High Street estate agents should re-define themselves in today’s competitive market by becoming Residential Property Experts offering a wide range of...

14 June 2019

From: Breaking News

Zoopla founder reveals what made his portal different - and why it’s purple

The founder of Zoopla has explained how the portal got its name and branding, and the philosophy behind it when it...

14 June 2019

From: Breaking News

Surveyors' bid to improve floorplan accuracy doesn’t measure up - claim

A PropTech firm has repeated claims it first made in March about allegedly inaccurate floorpan measurement and says a new initiative...

11 June 2019

From: Breaking News

UK agents given the thumbs up when it comes to value for money

A recent survey conducted by comparison website GetAgent found that traditional high street agents have been given a firm thumbs up...

06 June 2019

From: Sponsored Content

Home Survey Standard: early support for RICS' survey initiative

PropTech company Landmark has thrown its weight behind the Royal Institution of Chartered Surveyors’ new Home Survey Standard, which is now out...

06 June 2019

From: Breaking News

Compliance clampdown on Referral Fees and Modern Method of Auction

The Property Ombudsman says its members must in future disclose referral fees in a bid to make previously-hidden costs open and...

24 May 2019

From: Breaking News

Zoopla in multi-million pound software shake-up for agents

Zoopla is today unveiling what it calls “a new direction” for its software division and the creation of “market-leading agency CRM...

23 May 2019

From: Breaking News

Regressor or impresser - what kind of estate agency are you?

As we move closer to the halfway point of 2019, property market conditions for agents and their clients remain challenging. Brexit may...

22 May 2019

From: Features

PropTech Today: Market disruption do’s, don’ts and value propositions

We’ve reached the final instalment of my market transformation do’s and don’ts.  In previous articles, we’ve looked at: Do encourage, don’t deter;...

22 May 2019

From: Breaking News

How to thrive and not just survive in today’s market

Consumer habits have changed massively over the past few years, and regardless of which market you operate in, being able to...

15 May 2019

From: Features

Online agents will never get above 10% market share admits agency founder

“I’m Russell Quirk, and I’ve failed” - with those words, the former chief executive of Emoov has begun to explain how...

15 May 2019

From: Breaking News

Independent agents’ group names another top industry firm as partner

The fledgling independent agents’ trade group, the Federation of Independent Agents, has signed another partnership deal with a high-profile industry supplier...

15 May 2019

From: Breaking News

Complaints against agents on the rise, says Property Ombudsman

The Property Ombudsman (TPO) has released its annual report for 2018, showing a 16% rise in the number of complaints made...

08 May 2019

From: Breaking News

PropTech Today: Market transformation – deterring, championing and Purplebricks

I hope you had another wonderful Bank Holiday weekend; only three weeks to hold on until the next one. Personally, it...

08 May 2019

From: Breaking News

Government launches ‘How to sell’ and ‘How to buy’ booklets

The Ministry of Housing, Communities & Local Government (MHCLG) has launched its long-awaited ‘How to sell a home’ and ‘How to...

08 May 2019

From: Breaking News

Property Natter - homes of the future

During our school days, most of us did that task where we imagined and drew the homes of the future, but...

04 May 2019

From: Features

Capturing tenants when they convert to buyers

With the UK population spending longer in rental accommodation, due to the upfront expense of buying a home, their time and...

01 May 2019

From: Features

The man who polices the agency industry - an exclusive interview

It’s clear that some agents are not fans of Trading Standards officers, described in the comments sections of the trade press...

27 April 2019

From: Features

Independent agents’ group FIA to launch ‘within days’ with Viewber link-up

The soon-to-launch Federation of Independent Agents has announced that its latest supplier partner is to be outsourced viewing service Viewber. Graham Lock,...

24 April 2019

From: Breaking News

Independent agents' FIA trade body reveals major data partner

The fledgling trade body the Federation of Independent Agents has revealed another new partner - this one dealing with housing and...

18 April 2019

From: Breaking News

New body to police estate and lettings agents, taking over from NTSEAT

A new team has been set up to police all estate and letting agency legislation including the upcoming tenants' fees ban. The...

17 April 2019

From: Breaking News

Banned: Agency ad’s “misleading” reference to non-existent branch

An estate agency has been ordered by the Advertising Standards Authority not to use an advertisement on its website and Facebook...

17 April 2019

From: Breaking News

ARLA Propertymark Conference 2019 – three key talking points

The recent ARLA Propertymark conference featured a hugely interesting line-up of speaks and session during a watershed time for the lettings...

13 April 2019

From: Features

Portal listings: first hour is key for leads to agents

The first hour of a property’s listing on a portal is the most crucial for sellers or landlords according to research...

12 April 2019

From: Breaking News

Labour plans to control house prices dismissed as “bordering on the insane”

Labour is proposing two methods of controlling house price rises should it win the next General Election - and the ideas...

11 April 2019

From: Breaking News

Agents’ qualifications could produce higher fees, more business - claim

Agents boasting qualifications could generate higher fees and more clients, especially if they are ‘ahead of the game’ and improve their...

10 April 2019

From: Breaking News

Estate agents – here’s why you should promote the UK’s low commission fees

UK estate agents charge the lowest commission out of any nation in the European Union, according to a recent study by...

09 April 2019

From: Sponsored Content

Purplebricks named one of Britain’s 20 ‘most relevant brands’

Purplebricks has been named one of Britain’s ‘most relevant’ brands to consumers. The agency came in 13th in a list of...

09 April 2019

From: Breaking News

Property Natter: great advertising campaigns for independent estate agents

When you think of the best ad campaigns – from moustachioed opera singers and talking meerkats to millions of bouncing balls...

06 April 2019

From: Features

Bad news for transactions as Equity Release grows again

New figures from the Equity Release Council suggest more growth in this sector, alarming those agents who see this as a...

03 April 2019

From: Breaking News

Dodgy Dealing? Agents accused of pushing buyers to in-house mortgages

Mortgage brokers are claiming that “a big number” of buyers are being cajoled into using estate agents’ in-house brokers. The Financial Conduct...

02 April 2019

From: Breaking News

How can agents keep property transactions on track?

More than 800 property transactions fall through daily, which can have repercussions both practically and financially, as agents fail to get...

30 March 2019

From: Features

Why the future of the property industry should be paperless

When they first came onto the scene, online-only estate and lettings agents were predicted to swiftly spell the end for traditional...

30 March 2019

From: Features

New portal bids to cut fall-throughs by offering ‘mortgage passport’

The new portal OneDome is offering what it calls a “consumer-facing digital mortgage product” in a bid to cut fall-throughs. OneDome already...

29 March 2019

From: Breaking News

What do virtual tours look like for estate agents in 2019?

Virtual tours are a compelling way of enhancing a property’s potential through online marketing, increased transparency and efficiency for agents, and...

27 March 2019

From: Features

Love or loathe us - Britain’s best agents are the best in the world

This article was originally written for City AM in response to an article it published attacking letting agents. See more here.  A...

23 March 2019

From: Features

Upfront information will be crucial to the future of buying and selling

When it comes to major issues confronting housing, and in particular the direction that the government would like to take the...

23 March 2019

From: Features