x
By using this website, you agree to our use of cookies to enhance your experience.
KEYWORD "Consumers" - 660 RESULTS
Agents, conveyancers and movers pledge greater sales transparency

The cross-sector group looking at reforming the sales process has agreed a new pledge which it says introduces greater transparency for...

25 September 2020

From: Breaking News

Portal promotes “free money” referral fees despite industry probe

One of the many new portals recently launched has made a pitch for agents to join because of its referral fees...

24 September 2020

From: Breaking News

Why generating and nurturing leads is more important than ever

Seller and landlord leads are what makes estate agency tick. Without them, new business is nowhere to be seen and you...

23 September 2020

From: Features

Safety first: five-step risk assessment for agents’ offices

With the high street open again, and the Chancellor’s temporary stamp duty holiday helping to stimulate the market, estate and letting...

19 September 2020

From: Features

Revealed - worrying number of buyers don't know what conveyancers do

Almost two fifths of property buyers don't know what conveyancers and solicitors do, according to new research. My Home Move Conveyancing's survey...

16 September 2020

From: Breaking News

Can iBuyer technology repair chains and reduce fall-throughs?

Ahead of the launch of a new iBuyer platform later this year, agents are being invited to attend two webinars hosted...

15 September 2020

From: Breaking News

Auction PropTech startup aims to streamline legal process for buyers

A new PropTech startup is giving prospective buyers the opportunity to receive due diligence at a fraction of the time and...

15 September 2020

From: Breaking News

Portal sells stake to fund purchase of house price website

PropertyHeads, a portal which describes itself as the industry’s social network, has sold a three per cent stake partly to raise funds...

14 September 2020

From: Breaking News

Property Natter: why haven’t the Big 4 tech firms got involved with property?

For a number of years now, predictions have been made that one of the major tech giants will eventually enter the...

12 September 2020

From: Features

Coup for ESTAS as major agency group signs up to review platform

The ESTAS, which is fast establishing itself as a review platform as well as an awards network, has signed up the...

09 September 2020

From: Breaking News

Surveyors slug it out: Revamped group wants to take on RICS

The Residential Property Surveyors’ Association appears to be taking on the Royal Institution of Chartered Surveyors in a battle for authority...

07 September 2020

From: Breaking News

Shock appointment: Ex-Foxtons man is OnTheMarket's new CEO

There’s been a surprise appointment as OnTheMarket chief executive. Instead of popular acting CEO Clive Beattie - who had made it known...

01 September 2020

From: Breaking News

Property Natter - perception vs reality - why do agents have a bad rep?

It’s fair to say that UK estate agents don’t have the best of reputations, often featuring in the lists of the...

29 August 2020

From: Features

Ex-Countrywide man launches “world’s most intelligent” portal

A new portal launches today with 100,000 listings and a pledge to target buyers largely ignored by established websites - investors. It’s...

24 August 2020

From: Breaking News

Zoopla wins £50k free advertising for ‘out of lockdown’ campaign

Zoopla has been awarded £50,000 of premium ad space with the Telegraph Media Group in recognition of a campaign to help the UK...

24 August 2020

From: Breaking News

Supply of homes might dry up after “unprecedented” buyer demand

The supply of homes coming to the market could struggle to meet the demand from buyers shown in recent weeks, with...

21 August 2020

From: Breaking News

ESTAS ends 10 year relationship with Zoopla

Customer review and awards platform the ESTAS is parting company with headline partner Zoopla after 10 years. The founder of The ESTAS...

18 August 2020

From: Breaking News

Property Natter – what does agency look like Down Under?

In my last Natter, I explored the differences between estate agency in the UK and the US with the help of...

15 August 2020

From: Features

Revealed: What today's renters want, need and expect

Life as we know it has changed – for everybody – and what tenants want, need and expect in this post-pandemic...

15 August 2020

From: Features

Zoopla’s new TV ad - portal wants to know what agents think

Zoopla says it wants to know what agents think of its new TV advert which airs from tomorrow but can be...

14 August 2020

From: Breaking News

Make stamp duty holiday permanent suggests top agency

Knight Frank says the stamp duty holiday for properties at £500,000 and below should be made permanent. The holiday is due to...

10 August 2020

From: Breaking News

Rightmove has nothing to fear but Rightmove itself

It must have been a close thing on Friday as to whose faces were looking the most glum - those at...

08 August 2020

From: Features

Zoopla’s biggest-ever marketing campaign takes fight to Rightmove

Zoopla has revealed details of its biggest ever marketing campaign in a bid to cash in on agents’ growing dissatisfaction with...

07 August 2020

From: Breaking News

New portal reveals charges to agents plus extra for multi-listing service

The new portal OpenBrix, which is powered by Blockchain, has revealed its fee structure ahead of its formal launch on September...

04 August 2020

From: Breaking News

Purplebricks delays changes to fees structure until the autumn

    Purplebricks says changes to its fees structure - possibly becoming less reliant on controversial upfront charges - has been delayed until...

03 August 2020

From: Breaking News

Phil Spencer: agents can capitalise on an improving public image

Agents have long been the victim of a poor public reputation, from scoring highly in most disliked profession polls to being...

03 August 2020

From: Breaking News

Big rise in complaints to fast-growing Property Redress Scheme

There’s been a very large rise in the number of complaints submitted by consumers to the Property Redress Scheme. This is partly...

29 July 2020

From: Breaking News

Nothing wrong with 'Commisery' says unrepentant Michael Bruce

A founder of Purplebricks, Michael Bruce, suggests there was nothing wrong with the controversial Commisery TV ads that contributed to making...

27 July 2020

From: Breaking News

Code of Practice marks welcome progress for RoPA recommendations

Earlier this month, it was revealed that property industry bodies have joined a new Code of Practice Steering Group to enact...

25 July 2020

From: Features

Reservation Agreement PropTech free to agents - not to consumers

A PropTech platform that aims to lock-in sellers and buyers via a mutually agreed reservation agreement system is being offered free...

23 July 2020

From: Breaking News

“Busy Bodies!” - agent slams industry leaders writing code of conduct

The new code of conduct for estate agents has been dismissed as “a waste of time” - and the senior industry...

21 July 2020

From: Breaking News

Regulation of Agents: consultation opens on new Code of Conduct

Agents now have a chance to say what they think should be in a new Code of Conduct being discussed following...

20 July 2020

From: Breaking News

Property Natter: what will property conferences and events of the future look like?

Conferences, events and awards dinners are a hugely important part of the property calendar, bringing the great and the good of...

18 July 2020

From: Features

Video interview - expert advice on how to utilise live stream viewings

In a video interview for Estate Agent Today, property professional Chris Buckler speaks to Matt Nicol, managing director of Nicol &...

18 July 2020

From: Features

A new portal? Purplebricks founder launches project with ex-Reapit boss

The founder of Purplebricks, Michael Bruce, has this morning revealed his new project to be called Launch B - and he...

14 July 2020

From: Breaking News

ESTAS combine agents, conveyancers and mortgage awards in 2021

The ESTAS Group says it will combine its awards events for agents, conveyancers and mortgage brokers in one ceremony in May...

13 July 2020

From: Breaking News

Should ‘Master' bedroom be dropped from property descriptions?

The Black Lives Matter debate has reached the property industry with some agents dropping the term ‘Master bedroom’ from descriptions. The Times...

06 July 2020

From: Breaking News

Property Natter – who are the industry’s major trade bodies?

They are the names we hear about often, pushing for this or seeking clarifications on that. They are the representatives of...

04 July 2020

From: Features

Fall throughs – the impact and the solutions revealed

In the first of a series of articles, Emma Vigus, managing director of mio, the estate agent sales progression platform, explores the...

04 July 2020

From: Features

Say No To Rightmove campaign chief signs up to new free-to-list portal

The estate agency group spearheading the Say No To Rightmove campaign has signed its 36 branches up to new portal Homesearch. The...

02 July 2020

From: Breaking News

Code of Practice for Estate Agents set to change industry forever

A new estate agency Code of Practice is to be written by a group set up by the Royal Institution of Chartered...

01 July 2020

From: Breaking News

Purplebricks critic launches “agent-friendly” PropTech platform

A former City analyst best known for his scathing criticisms of Purplebricks has launched a PropTech platform that he describes as...

30 June 2020

From: Breaking News

Horses for courses - the rise of the personal agent

The phrase ‘game-changer’ has been hugely overused. But when applied to how Covid-19 is changing the way estate agents will work...

20 June 2020

From: Features

Hybrid agency launches share offer for investors after rapid growth

One of the leading ‘new breed’ of hybrids relying on self-employed agents is opening a share offer to investors in a...

18 June 2020

From: Breaking News

Market update: Three months before it's stable but signs are good

A market commentator says it will take up to three months before the housing market stabilises into the ‘new normal’ after...

18 June 2020

From: Breaking News

Technology is central to solving property’s mismeasurement issue

To most people, purchasing a home is the single most significant financial commitment made across a lifetime. Given the impact and...

13 June 2020

From: Features

Video – Phil Spencer: What makes a good estate agent?

In a video interview for his Move iQ service, Phil Spencer speaks to Mark Hayward, managing director of NAEA Propertymark about...

10 June 2020

From: Sponsored Content

Property Natter – who are the challenger portals?

The only story that has come remotely close to pushing coronavirus – and its various knock-on effects – off the top...

06 June 2020

From: Features

Video – Phil Spencer chats to Ed Mead on PropTech, London and estate agency

In a wide-ranging video interview for his Move iQ service, Phil Spencer speaks to former agent and founder of Viewber, Ed...

06 June 2020

From: Features

Conveyancing fraud warning issued by leading consumer group

Consumers are not as worried as they should be about conveyancing fraud, putting them at risk of losing life-changing sums of...

02 June 2020

From: Breaking News

Still trusting Trustpilot? Joe Lycett shows how reviews can be gamed

Arguments over the alleged gaming of reviews by and for some estate agencies have waged ferociously in recent years, and now...

02 June 2020

From: Breaking News

The property industry needs to prioritise mental health more than ever

Last week was Mental Health Awareness Week, and there is a great deal of positive things to be said about a...

30 May 2020

From: Features

'Furlough could wreck housing market' - warning to government

The government is jeopardising the success of the housing market relaunch through the inflexibility of the furlough scheme, claims a group...

27 May 2020

From: Breaking News

Mortgage holiday extension - new details released by FCA

The Financial Conduct Authority has published new draft guidance for lenders which will set out options available to their customers in the extended...

26 May 2020

From: Breaking News

Return of the property market - how to become a mortgage advisor

During March, the coronavirus pandemic put the brakes on the property market with an enforced period of shutdown. However, almost two...

21 May 2020

From: Sponsored Content

All Change! Agents should reform ‘before government intervenes’

The industry should continue to prepare for large-scale reforms such as mandatory agency training, the licensing of agents and a new...

21 May 2020

From: Breaking News

Agency promotion website changes claim after regulator intervenes

NetAnAgent, a website which offers consumers instant quotes from a selection of traditional and online agents, has changed some of its...

20 May 2020

From: Breaking News

Highest-ever number of leads for agents claimed by two portals

The surge in consumer activity encouraged by the government's decision to reopen the property market last week led to two portals...

19 May 2020

From: Breaking News

Phil Spencer’s Move iQ in new collaboration with the ESTAS

It’s been revealed that the home moving advice service set up by Phil Spencer is entering a collaboration with awards and...

19 May 2020

From: Breaking News

Rightmove off the hook? Much-hyped new portal delays launch

Homesearch - the new property portal which describes itself as “the future of the property industry” - has delayed its launch. It was scheduled...

15 May 2020

From: Breaking News

Online estate agency ceases trading and customers refunded

The online estate agency Settled appears to have ceased trading with its customers refunded. It was launched in 2014 by former Google...

14 May 2020

From: Breaking News

Craig Fenner, a Customer Success Director at Feefo

Who are you? I’m Craig Fenner, a Customer Success Director at Feefo.  I work directly with Feefo’s Enterprise clients to ensure they...

14 May 2020

From: 60 Second Interview

The two most expensive mistakes the property sector is making right now

The fallout from Covid-19 has hit everyone hard. With breaking news today that agents are able to look at how to...

13 May 2020

From: Features

Don't give in to buyers wanting viewings, agents told

There’s been a surge in buyers wanting to view properties - but agents must sit on their hands and wait for...

12 May 2020

From: Breaking News

Poor communication the biggest cause of Ombudsman complaints

There’s been a substantial 20 per cent rise in formal complaints about agents taken up by The Property Ombudsman.  The figures refer...

11 May 2020

From: Breaking News

Agents Here To Help - initiative to give buyers and sellers confidence

The Agents Here To Help initiative, launched recently by Kristjan Byfield of The Depositary, is now developing fast and becoming a...

11 May 2020

From: Breaking News

Property Natter - what will agent offices look like post-lockdown?

There has been much speculation about when agents will be allowed back to work, and what the new office working environment...

09 May 2020

From: Features

New tool to make virtual valuations more accurate despite lockdown

An instant valuation service has launched a new tool aimed at helping agents prioritise leads through prospective vendors uploading photographs to...

07 May 2020

From: Breaking News

Let Sales Resume! Pressure piles on government from agents and suppliers

Three of the highest profile industry suppliers and house moving services have given government a four-step plan to restart the housing...

05 May 2020

From: Breaking News

Countrywide pleads to government to allow agents to return to work

Countrywide has added its weight to the campaign asking the government to allow agents to get back to work - and...

04 May 2020

From: Breaking News

Phil Spencer: How to become the go-to local agent as a new era begins

Since my last column in April, one could argue that very little has changed for agents in terms of the market...

04 May 2020

From: Breaking News

Business Interruption Insurance Scandal: class actions begin to form

The scandal over Business Interruption Insurance policies is hotting up, with class actions being discussed against insurance firms and the Financial Conduct Authority announcing...

01 May 2020

From: Breaking News

Virtual Viewings Warning - agents should keep copies in case of dispute

The Property Ombudsman is advising agents to use virtual viewings only as a filtering process with offers being agreed only ‘subject...

01 May 2020

From: Breaking News

Reducing the time between sale agreed and completion will be key post-lockdown

At the moment, it somehow seems like tempting fate to think too far into the future, especially in terms of the...

25 April 2020

From: Features

Agencies still getting leads and completing deals despite lockdown

It may seem a long time since normal trading took place but many agencies are now finding they are picking up...

24 April 2020

From: Breaking News

40 to 50 calls a day still coming in to The Property Ombudsman

The Property Ombudsman’s office is still receiving 40 to 50 calls a day from the public, even though most transactions with...

23 April 2020

From: Breaking News

Don’t kill Rightmove - it could be the agent’s friend, says industry stalwart

An industry stalwart has urged critics of Rightmove to fight for the portal to offer agents a fairer pricing system, not...

22 April 2020

From: Breaking News

EXCLUSIVE - Agents' Cash Crisis: reduced income until autumn

The impact of the Coronavirus crisis is going to reduce agents' revenue into the third quarter finishing in late September warns a leading...

14 April 2020

From: Breaking News

The coronavirus impact - one month in

As the impact of coronavirus unfolds, we are in constant conversations with customers to understand the challenges they’re facing and to...

08 April 2020

From: Features

Phil Spencer: How to stay in touch with consumers during the market hiatus

I won't be the first or last person to say that society and the property industry in which we operate is...

06 April 2020

From: Breaking News

It’s 2024: what will the industry look like, post-Coronavirus?

There’s a sense that we really are on the verge of a huge change in the industry. It’s too early to be...

04 April 2020

From: Features

Why Open Banking is the future of rental payments

Much like PropTech, Open Banking has been used as a buzzword in recent years. However, when it comes to the rental...

04 April 2020

From: Features

Conquering Corona - more guidance and special deals for agents

Hello, and we trust you had as good a weekend as possible in these difficult circumstances.  As we start a new week...

30 March 2020

From: Breaking News

Property Natter – how is the industry coming together during self-isolation?

Where else to start? Since my last Natter two weeks ago, all our lives have changed more than we could ever...

28 March 2020

From: Features

Rightmove’s offer to agents may be the most generous in the world

An international comparison of how major portals have discounted their charges to agents show Rightmove and Zoopla making “deeper and longer...

26 March 2020

From: Breaking News

Why negative reviews are the secret to success for agents

We all know how stressful buying a home is, whether it’s your very first step onto the ladder or your final...

18 March 2020

From: Features

Guidance on home working, staff rights, security - Conquering Corona

Good morning and welcome to the industry’s daily update on how we cope with the challenge of social distancing and self-isolation...

18 March 2020

From: Breaking News

Online agency reduced to shock tactics criticising High St firms

Nested is the latest online agency to base a marketing campaign around criticism of established estate agents.  In three 30-second TV ads...

12 March 2020

From: Breaking News

The early agent catches the client through an online valuation…

Analysis by an online valuation and lead generation service shows that requests from prospective sellers and landlords are increasingly happening in...

09 March 2020

From: Breaking News

Sellers desert online agents for High Street rivals, says Zoopla

Almost eight in 10 sellers have instructed High Street agents in the past year - a significantly higher figure than 12...

06 March 2020

From: Breaking News

Property Log Books - PropTech expert wants cross-industry support

The head of a firm that has been creating digital property log books for well over a decade says the house-moving...

06 March 2020

From: Breaking News

Phil Spencer: Communication is king – how can agents wear the crown?

Agents are consistently being told that they need to get on board with change. And one could quite easily make the...

02 March 2020

From: Breaking News

‘Agents will be a big part of Zoopla’s growth’ - Q&A with Charlie Bryant

More than 18 months on from the acquisition of ZPG for £2.2 billion by Silver Lake Partners, a US private equity...

29 February 2020

From: Features

Referral Fees: No change “for a while” but reform coming

The Trading Standards report on the future of referral fees is almost completed and will be sent to government next week. However, James...

28 February 2020

From: Breaking News

Reservation Agreement trials delayed until late spring

Trials of reservation agreements for buyers and sellers have been delayed until the late spring. Statements last year from the Ministry of Housing, Communities...

28 February 2020

From: Breaking News

Agents - please don’t leave a message after the tone

Why should agencies leave voicemail in the last decade and make 2020 the year to invest in a more modern solution? Voicemail...

22 February 2020

From: Features

Embracing the self-employed model – an agent’s view

The landscape of the estate agency market in the UK is evolving to reflect changes in the way we live our...

19 February 2020

From: Features

Negative equity warning to Help To Buy borrowers

The Financial Conduct Authority has issued a shock warning that mortgage borrowers who purchased properties through the Help To Buy scheme...

19 February 2020

From: Breaking News

A quarter of consumers don't use portals to conduct property searches

New research shows that 77 per cent of consumers use portals to conduct property searches - meaning, surprisingly, that almost a...

17 February 2020

From: Breaking News

Boris Bounce doubles number of leads generated for agents

An online valuation service says the number of leads it generated for agents in January was over double the figure in...

17 February 2020

From: Breaking News

Property Natter – who will be the property disrupters of the 2020s?

The 2010s were a good decade for disrupters. Early on, Airbnb and Uber shook up the holiday lettings/hospitality and traditional black...

15 February 2020

From: Features

Use small portals and social media to stop Rightmove and Co, agents told

A challenger portal says agents should reduce their reliance on the likes of Rightmove and Zoopla by using smaller rival portals...

14 February 2020

From: Breaking News

345 branches join Zoopla in one month as leads and searches soar

Zoopla has published a startling set of statistics to demonstrate what it calls “a record January with significant growth in delivery...

13 February 2020

From: Breaking News

Seven days left for agents to defend referral fees to Trading Standards

Agents now have only seven days to complete a referral fees survey, announced late on Friday by Trading Standards and The...

10 February 2020

From: Breaking News

It's time for agents and politicians to get behind Reservation Agreements trial

Now we’re well into the second month of the year, we have reached a crucial point in the ongoing plans to...

08 February 2020

From: Features

Urgent Referral Fees survey of agents launched by Trading Standards

The National Trading Standards Estate & Letting Agency Team and The Property Ombudsman have launched an urgent survey to assess awareness...

07 February 2020

From: Breaking News

Major coup for Zoopla as it hires top research guru from agency

One of the country’s leading housing market research experts has been poached from Knight Frank to join Zoopla. Gráinne Gilmore - a...

07 February 2020

From: Breaking News

What are the benefits of traditional online auctions for estate agents?

Property auctions – online or otherwise – can be hugely helpful to sellers, buyers and estate agents. Online auctions, in particular, are...

06 February 2020

From: Sponsored Content

How can agents keep up with the ‘on-demand’ economy?

The ‘on-demand’ economy is reshaping our world. The way we order food, get around, and even access healthcare has changed irreversibly...

05 February 2020

From: Features

Review site in Purplebricks row now at war with Trustpilot

The estate agency review site allAgents claims some of Trustpilot’s reviews “could be dubious.”  A statement from allAgents repeats an allegation made last...

05 February 2020

From: Breaking News

Online valuation chief says website widget needs marketing back-up

The people behind an online valuation service is warning agents that having a widget on their website is not enough by...

05 February 2020

From: Breaking News

Phil Spencer: which areas of the moving process do consumers least understand?

Unfortunately for consumers, buying and selling properties is rarely plain sailing. But fortunately for agents, this provides you with an opportunity to...

03 February 2020

From: Breaking News

Lifetime deposits – what are the potential challenges and benefits for lettings?

Last November, as part of the Conservatives’ general election campaign, Boris Johnson made a surprise announcement that his party would introduce...

01 February 2020

From: Features

Two-tier system can produce winners if landlords are prepared to move

After a challenging period for the UK property market, recovery is very much on the cards and the end to uncertainty...

01 February 2020

From: Features

Owners’ Logbooks essential for easier house-buying, say conveyancers

Logbooks about properties must be made available up-front at the point of marketing and not later in the buying process if...

28 January 2020

From: Breaking News

Reservation Agreements: industry and public split on whether they work

The group charged with pioneering Reservation Agreements in the house buying process admits both the industry and the public are split...

27 January 2020

From: Breaking News

A fundamental misalignment of interests between agents and portals

Property portals generate revenue from estate agents regardless of the outcome of the transaction. This relationship has resulted in a fundamental...

25 January 2020

From: Features

Stamp duty receipts down again - agency demands government action

Data from HM Revenue & Customs shows tax receipts from stamp duty fell a further 5.2 per cent between 2018 and...

23 January 2020

From: Breaking News

Agents warned they will be accused of mis-selling

A leasehold reform campaigner claims estate agents face “growing calls to be held accountable for mis-selling leasehold properties.” Louie Burns, managing director...

21 January 2020

From: Breaking News

Agents can capture automated valuation leads even if they quit process

The ValPal Network claims its new product allows agents to gather the maximum amount of information from customers using its automated...

21 January 2020

From: Breaking News

Reapit takes another step towards end-to-end digital home buying

Reapit has joined a consortium attempting to make the long-anticipated end-to-end digital home buying process a reality. It’s joined the IPN Consortium,...

20 January 2020

From: Breaking News

Agent confidence hits three year high says Zoopla

In its latest State of the Property Nation report, which questions over 650 agents and 6,000 consumers, Zoopla says 55 per...

20 January 2020

From: Breaking News

The six crimes of modern-day call handling

Six common ‘crimes of modern-day call handling’ are blighting UK estate and letting agencies and hampering their growth, reputation and profitability. These...

18 January 2020

From: Features

Watch out Rightmove! Zoopla reveals huge rise in branches joining

Zoopla has revealed large growth in agency membership and visitor figures for 2019. Since being bought by US equity firm Silver Lake,...

15 January 2020

From: Breaking News

Rightmove ‘vulnerable’ because of its bad relationship with agents - claim

There’s a warning today that Rightmove could be vulnerable to losing its number one portal status because it has such a...

09 January 2020

From: Breaking News

Emoov online review row deepens as CMA probes wider problem

There have been two developments on the controversial subject of online reviews. One concerns the online agency Emoov, which three months ago...

09 January 2020

From: Breaking News

How can agents build an inclusive rental society and trust with tenants?

We are facing a new world in the lettings industry, with the proportion of households in the private rented sector (PRS)...

08 January 2020

From: Features

Stamp Duty cut in Boris's Budget could backfire, warns top agent

A veteran agent says the new government’s Budget, expected in the next few weeks, should not provide too much help to...

06 January 2020

From: Breaking News

New ‘easy moving’ conveyancing app wins praise from Zoopla founder

Alex Chesterman, the entrepreneur who founded Zoopla, has given vocal backing to a new conveyancing app called Thirdfort. The app allows conveyancers’...

02 January 2020

From: Breaking News

Higher fees generated through PropTech says senior agent

A senior regional estate agent says the appliance of PropTech has helped his company streamline communications, reduce sales times, and generate...

30 December 2019

From: Breaking News

Property Natter: let’s talk about conveyancing

It’s one of the most crucial aspects of the homebuying and selling process but is too often bogged down by frustrating...

21 December 2019

From: Features

Agent sells £53m of property within hours of General Election result

An estate agent in London claims he did £53m of property deals within hours of the Conservative victory in the General...

16 December 2019

From: Breaking News

Delivering client care with a wow – the case for outsourcing

Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...

14 December 2019

From: Features

The PropTech Revolution: Three Pillars of Digital Transformation

When we launched Reapit’s Foundations Platform as a Service (PaaS) in November, it may have seemed like a recent development in...

11 December 2019

From: Features

Is home purchase via blockchain now closer to becoming mainstream?

A new tie-up between Coadjute, a network for decentralised workflow and data sharing within the property industry, and banks including NatWest...

11 December 2019

From: Sponsored Content

Emma Vigus, Managing Director of mio

Who are you and what does it say on your business card? Emma Vigus, Managing Director of mio What is mio and what...

10 December 2019

From: 60 Second Interview

Half of sales fall through in some areas claims 'chain-free' agency

[Estate Agent Today was ‘off air’ for some of Wednesday and most of Thursday thanks to technical problems - we apologise...

06 December 2019

From: Breaking News

Why is compliance a growing issue for letting agents?

It’s been clear for a while that the additional regulation landlords and agents are facing has helped professionalise the private rental...

30 November 2019

From: Features

Training - how can you be the best estate agent?

Here at sales progression and communication tool mio, we recently caught up with Sarah Edmundson, co-director of The AllStars Group, the...

30 November 2019

From: Features

Election preview - what are the key issues for agents?

In just over two weeks, the UK population will head to the polls for the fourth general election since 2010. Of course,...

27 November 2019

From: Features

Forget For Sale boards - spend the money on digital marketing instead

The head of a new property portal is urging agents to forget about spending money on For Sale and To Let...

21 November 2019

From: Breaking News

Portals: Agents slammed for losing out via stock market floats

The Great Debate over the charges levied on agents by portals and the huge profits that Rightmove and Zoopla make has...

20 November 2019

From: Breaking News

New surveys from 2020 in bid to speed house moving process

A new Home Survey Standard is being launched today in a bid to improve and speed up the house moving process. The...

18 November 2019

From: Breaking News

Zoopla and OnTheMarket slog it out for new homes success

The competition is hotting up between Zoopla and OnTheMarket for new homes listings. Today Zoopla has revealed that it has seen a...

15 November 2019

From: Breaking News

White-label online agency platform now offers mortgage service too

love2move, an online network which allows high street agents to offer a white-labelled hybrid service, has teamed up with the Mortgage...

14 November 2019

From: Breaking News

Rightmove in the clear over amazing claim made in advertisement

Rightmove has been given the green light to continue using the claim that “every second someone contacts an estate agent about a...

13 November 2019

From: Breaking News

TPO increases fees - and agents who generate most complaints pay more

The Property Ombudsman scheme is increasing its fees in January for the first time in six years - and it’s implementing...

11 November 2019

From: Breaking News

Market latest: Agents hope for New Year boost as prices stagnate

House prices dipped a tiny 0.1 per cent in October - but this led to the annual rate coming in at...

08 November 2019

From: Breaking News

PropTech Today: The biggest mistake you can make is to do nothing

This line is one that I use a lot in my speeches and presentations, often as part of the final slide. I...

06 November 2019

From: Breaking News

Cash incentives for network’s lead generation and training

Relocation Agent Network has revealed a new competition in which member agents can win tip to £5,000. RAN currently offers four customer...

05 November 2019

From: Breaking News

£100,000 fine for Countrywide over funds controversy

It’s now emerged that Countrywide has to pay a £100,000 fine to the Royal Institution of Chartered Surveyors after breaching guidelines...

30 October 2019

From: Breaking News

Purplebricks, Housesimple and Yopa must merge to survive - claim

The former chief of an online estate agency says the top three surviving firms in the sector must merge if they...

30 October 2019

From: Breaking News

Pioneer firm for self employed agents on the prowl for new recruits

One of the earliest British estate agencies to adopt the model of using self-employed or freelance agents operating under the same...

24 October 2019

From: Breaking News

Reservation Agreements: more details emerge of New Year trial

The Ministry of Housing, Communities and Local Government has given more details of the trial of reservation agreements likely to take...

21 October 2019

From: Breaking News

Zoopla locks horns with OnTheMarket for new homes listings

Zoopla has unveiled new functionality that it claims will make searching for new homes easier for consumers - and resumes the...

21 October 2019

From: Breaking News

Why regulation is good for the deposit replacement sector

Since I started working with Zero Deposit for me the market leader in deposit replacement alternatives, the most common question I am...

19 October 2019

From: Features

Free service for agents to identify mobile and broadband connectivity

A service has launched for estate and letting agents to copy and paste a widget into online advertisements free of charge. It...

17 October 2019

From: Breaking News

The wind of change in the estate agency industry

There has been a real wind of change in estate agency and over the last 18 months we have seen the...

16 October 2019

From: Features

Why has Upad gone down?

Upad, the national online letting agent set up by entrepreneur James Davis has announced that it is “closed to new business”...

15 October 2019

From: Sponsored Content

Regulation will drive more consumers to DIY approach, says agency boss

The boss of a 15+ branch estate agency group has explained how he thinks regulation could 'ruin' the estate agency industry. Simon...

10 October 2019

From: Breaking News

Estate agents to benefit from free new type of valuation lead

The ValPal Network, which consists of over 800 agency brands with more than 4,000 offices, has launched a new product which...

07 October 2019

From: Breaking News

Estate agency comparison platform nears crowdfunding target

A yet-to-launch estate agency comparison site is nearing its crowdfunding target of £50,000. Invite Agents, which is crowdfunding on crowdcube, had, as...

04 October 2019

From: Breaking News

Industry bodies back Modern Method of Auction best practice guide

Three key industry organisations have endorsed a best practice guide for the controversial Modern Method of Auction. The iamsold guide is aimed at...

03 October 2019

From: Breaking News

Purplebricks’ biggest investor buys online agency ahead of Euro roll-out

The German-based Alex Springer publishing company, which is already the largest single investor in Purplebricks, has acquired a prominent online estate...

30 September 2019

From: Breaking News

Video interview – how to nurture leads and increase profit

How can estate and letting agents nurture leads who aren't ready to sell or let a property instantly? It's a question many...

28 September 2019

From: Features

Agents should routinely tell buyers about air pollution, says NAEA

Last week we covered a story, broken by The Times, about a new website allowing users to discover the air quality...

23 September 2019

From: Breaking News

Property Natter - what makes for an effective CRM?

In a previous Natter, I promised to talk more about CRMs – and here I stick to that promise. Following on from...

21 September 2019

From: Features

Countrywide’s new Property MOT resembles old Home Information Pack

A property MOT being launched by Countrywide and described as “game changing” for the house buying process will include survey and...

19 September 2019

From: Breaking News

PropTech link up for sales progression tool and property management firm

Property management service Move with Us has announced a new partnership with chain management service View My Chain. Move with Us, founded...

19 September 2019

From: Breaking News

Mandatory qualifications for agents - will they help the industry?

Earlier this year, the Regulation of Property Agents (RoPA) working group announced the initial details of plans for mandatory qualifications and...

18 September 2019

From: Features

Is mis-measurement of homes by agents the next PPI scandal?

A PropTech company is suggesting that property mis-measurements and resulting over-valuations may be the next PPI scandal. The firm - Spec, which...

17 September 2019

From: Breaking News

Sales progression even more vital with Brexit and election imminent

Continuing political uncertainty over Brexit and now a significant chance of an autumn or winter General Election makes the case for...

17 September 2019

From: Breaking News

Ex-Purplebricks boss says High Street fees could rise if agents prove they're worth it

Former Purplebricks chief executive Lee Wainwright says the problem for estate agents maintaining a strong level of fees isn’t competition from...

16 September 2019

From: Breaking News

Purplebricks spends £382 per instruction on marketing alone

Purplebricks has spent £26.7m on marketing in the past year - that represents £382 per instruction.  The figures, revealed in the agency’s...

11 September 2019

From: Breaking News

Referral Fees: Guild backs tighter rules and is checking members for compliance

The Guild of Property Professionals has welcomed government steps to provide buyers and sellers with greater transparency in transactions - and...

11 September 2019

From: Breaking News

Referral Fees: government amends guide for buyers and sellers

The government has issued a revised version of its official How To Buy and How To Sell documents, aimed at consumers...

09 September 2019

From: Breaking News

Zoopla wins back one of Britain’s largest regional estate agencies

One of the country’s largest regional estate and lettings agencies has now fully rejoined Zoopla. Yorkshire-based Dacre, Son & Hartley brings its...

05 September 2019

From: Breaking News

Your new shop window is not a shop window

In the old days an agent would procure clients based upon their position in the high street, the size of the...

04 September 2019

From: Features

Purplebricks’ US boss seeks UK backing for new online agency

Former Purplebricks US chief executive officer Eric Eckardt is seeking some £6m in funding from across the world for his latest...

04 September 2019

From: Breaking News

NAEA wants a single Ombudsman to cover all housing issues

The National Association of Estate Agents has told the government that it wants one single Ombudsman to provide redress across all...

29 August 2019

From: Breaking News

Phil Smith, Account manager of mio

Who are you and what does it say on your business card? Phil Smith - mio Account manager What is mio and what does...

19 August 2019

From: 60 Second Interview

Average exchange of contracts takes over five months - claim

A sales progression tool is urging property professionals and consumers alike to do more to speed up typical transaction times, and...

16 August 2019

From: Breaking News

No Deal jitters batter housing market according to government figures

Average house prices in the UK increased by a mere 0.9 per cent in the year to June - the lowest...

15 August 2019

From: Breaking News

Property Natter: why do people swap career paths to become agents?

With the often negative portrayal of agents in the media and popular culture, you might ask yourself why anyone would want...

10 August 2019

From: Features

OnTheMarket founder agency returns to Zoopla after five years

One of the agencies most active in the creation of OnTheMarket is trialling a return to listing on Zoopla after an...

08 August 2019

From: Breaking News

Good News: Agents’ fees not considered a key worry for consumers

One of the largest surveys of housing concerns amongst consumers suggests that agents fees - once a major issue - is...

08 August 2019

From: Breaking News

New Regulator: Countrywide welcomes reform but warns it’ll be tough

Countrywide has thrown its weight behind the proposals for a new single industry-wide regulator taking on the roles of Trading Standards...

05 August 2019

From: Breaking News

Online agents face new guidelines as advertising complaints rocket

The Advertising Standards Authority has issued a guidance note warning online estate agents, after complaints about them have “grown dramatically”. “Property is big...

01 August 2019

From: Breaking News

PropTech Pioneers: agents can join WhatsApp lead-response project

Estate and letting agents will for the first time be able to use WhatsApp to respond to leads on a 24/7...

01 August 2019

From: Breaking News

10 Reasons For Residential Agents To Do Virtual Tours

1. Win More Listings For estate agency in the UK, the number one task is to get new properties to market. However,...

29 July 2019

From: Sponsored Content

Eric Woodhams, Account Manager of mio

Who are you and what does it say on your business card? Eric Woodhams F.N.A.E.A. mio Account Manager What is mio and what...

26 July 2019

From: 60 Second Interview

Attracting genuine movers – why agents need the right software and website

‘Property ghosting’ is a problem that nearly all estate and letting agencies will face at one time or another. Ghosting, which is...

23 July 2019

From: Sponsored Content

New industry regulations: clarity and speed are vital

A leading figure in the PropTech sector says clarity and speed are vital to ensure agencies can adequately prepare for a...

22 July 2019

From: Breaking News

Beyond the headlines - What the new regulator really means

The industry press has given substantial space to recommendations from the Regulation of Property Agents, the government’s working party which has...

20 July 2019

From: Features

Reforms win industry support as trade groups jostle for influence

Trade bodies and property firms have strongly welcomed the recommendations for root and branch reform of the agency industry - and...

19 July 2019

From: Breaking News

‘Good communication helps keep vendor expectations in check’

Improved communication and increased transparency throughout the buying process can manage vendors’ expectations, improve satisfaction scores and create long-term clients. That’s the...

18 July 2019

From: Breaking News

Charge! New homes set to have compulsory car-charging points

All new-build homes could soon be fitted with an electric car charging point. The government has issued a consultation on the move,...

17 July 2019

From: Breaking News

Hybrid sector could reach 20-30% market share, says Purplebricks CEO

The new chief executive of Purplebricks believes hybrid agents could win '20-30% market share' in the UK. Vic Darvey, who replaced Michael...

04 July 2019

From: Breaking News

Have you been a victim of property 'ghosting' recently?

It’s likely that your agency or one of your clients has recently fallen foul of an old-fashioned trend which has been...

04 July 2019

From: Breaking News

Achieving asking price and selling quickly are top criteria for vendors

A survey of property sellers has revealed that 'achieving the asking price' (43%) and 'selling properties quickly' (35%) are the most...

03 July 2019

From: Breaking News

Property Natter – guide to property startups, Part 2

In the second part of my exploration of startups, I talk to a number of people with lived experience of creating...

29 June 2019

From: Features

Purplebricks ex-CEO defends record on sales progression and LPEs

Purplebricks’ former chief executive Lee Wainwright has made a stout defence of the controversial agency’s sales progression process and its local...

28 June 2019

From: Breaking News

Zoopla enhances app to include premium listings service

Zoopla has announced an improved app which “enhances the house-hunting journey with a fresh design, improved navigation and an intuitive interface” -...

28 June 2019

From: Breaking News

Watchdog upholds complaints and finds new problem with house raffle

A company which promotes property raffles have been told that it cannot repeat certain elements of its advertisements on Facebook and...

26 June 2019

From: Breaking News

Purplebricks ex-CEO hits out at untrue claim that agency sold only 50%

The former chief executive of Purplebricks UK says the agency completes on over 80 per cent of the homes it lists...

25 June 2019

From: Breaking News

Incoming – a summer of change for estate and letting agents

You may be right in thinking that Brexit has dominated the thinking of the government in the last three years. However,...

22 June 2019

From: Features

PropTech Today: Facebook's own currency to drive rental transactions

Facebook is set to enter the cryptocurrency business with the big reveal of its formal plans scheduled for some point this...

19 June 2019

From: Breaking News

Property Natter: a guide to property startups - Part 1

All the most successful startups of recent years – from Airbnb and Uber to Just Eat and Deliveroo – have melded...

15 June 2019

From: Features

Agents shouldn’t just sell - they must be Residential Property Experts

High Street estate agents should re-define themselves in today’s competitive market by becoming Residential Property Experts offering a wide range of...

14 June 2019

From: Breaking News

Zoopla founder reveals what made his portal different - and why it’s purple

The founder of Zoopla has explained how the portal got its name and branding, and the philosophy behind it when it...

14 June 2019

From: Breaking News

Surveyors' bid to improve floorplan accuracy doesn’t measure up - claim

A PropTech firm has repeated claims it first made in March about allegedly inaccurate floorpan measurement and says a new initiative...

11 June 2019

From: Breaking News

UK agents given the thumbs up when it comes to value for money

A recent survey conducted by comparison website GetAgent found that traditional high street agents have been given a firm thumbs up...

06 June 2019

From: Sponsored Content

Home Survey Standard: early support for RICS' survey initiative

PropTech company Landmark has thrown its weight behind the Royal Institution of Chartered Surveyors’ new Home Survey Standard, which is now out...

06 June 2019

From: Breaking News

Compliance clampdown on Referral Fees and Modern Method of Auction

The Property Ombudsman says its members must in future disclose referral fees in a bid to make previously-hidden costs open and...

24 May 2019

From: Breaking News

Zoopla in multi-million pound software shake-up for agents

Zoopla is today unveiling what it calls “a new direction” for its software division and the creation of “market-leading agency CRM...

23 May 2019

From: Breaking News

Regressor or impresser - what kind of estate agency are you?

As we move closer to the halfway point of 2019, property market conditions for agents and their clients remain challenging. Brexit may...

22 May 2019

From: Features

PropTech Today: Market disruption do’s, don’ts and value propositions

We’ve reached the final instalment of my market transformation do’s and don’ts.  In previous articles, we’ve looked at: Do encourage, don’t deter;...

22 May 2019

From: Breaking News

How to thrive and not just survive in today’s market

Consumer habits have changed massively over the past few years, and regardless of which market you operate in, being able to...

15 May 2019

From: Features

Online agents will never get above 10% market share admits agency founder

“I’m Russell Quirk, and I’ve failed” - with those words, the former chief executive of Emoov has begun to explain how...

15 May 2019

From: Breaking News

Independent agents’ group names another top industry firm as partner

The fledgling independent agents’ trade group, the Federation of Independent Agents, has signed another partnership deal with a high-profile industry supplier...

15 May 2019

From: Breaking News

Complaints against agents on the rise, says Property Ombudsman

The Property Ombudsman (TPO) has released its annual report for 2018, showing a 16% rise in the number of complaints made...

08 May 2019

From: Breaking News

PropTech Today: Market transformation – deterring, championing and Purplebricks

I hope you had another wonderful Bank Holiday weekend; only three weeks to hold on until the next one. Personally, it...

08 May 2019

From: Breaking News

Government launches ‘How to sell’ and ‘How to buy’ booklets

The Ministry of Housing, Communities & Local Government (MHCLG) has launched its long-awaited ‘How to sell a home’ and ‘How to...

08 May 2019

From: Breaking News

Property Natter - homes of the future

During our school days, most of us did that task where we imagined and drew the homes of the future, but...

04 May 2019

From: Features

Capturing tenants when they convert to buyers

With the UK population spending longer in rental accommodation, due to the upfront expense of buying a home, their time and...

01 May 2019

From: Features

The man who polices the agency industry - an exclusive interview

It’s clear that some agents are not fans of Trading Standards officers, described in the comments sections of the trade press...

27 April 2019

From: Features

Independent agents’ group FIA to launch ‘within days’ with Viewber link-up

The soon-to-launch Federation of Independent Agents has announced that its latest supplier partner is to be outsourced viewing service Viewber. Graham Lock,...

24 April 2019

From: Breaking News

Independent agents' FIA trade body reveals major data partner

The fledgling trade body the Federation of Independent Agents has revealed another new partner - this one dealing with housing and...

18 April 2019

From: Breaking News

New body to police estate and lettings agents, taking over from NTSEAT

A new team has been set up to police all estate and letting agency legislation including the upcoming tenants' fees ban. The...

17 April 2019

From: Breaking News

Banned: Agency ad’s “misleading” reference to non-existent branch

An estate agency has been ordered by the Advertising Standards Authority not to use an advertisement on its website and Facebook...

17 April 2019

From: Breaking News

ARLA Propertymark Conference 2019 – three key talking points

The recent ARLA Propertymark conference featured a hugely interesting line-up of speaks and session during a watershed time for the lettings...

13 April 2019

From: Features

Portal listings: first hour is key for leads to agents

The first hour of a property’s listing on a portal is the most crucial for sellers or landlords according to research...

12 April 2019

From: Breaking News

Labour plans to control house prices dismissed as “bordering on the insane”

Labour is proposing two methods of controlling house price rises should it win the next General Election - and the ideas...

11 April 2019

From: Breaking News

Agents’ qualifications could produce higher fees, more business - claim

Agents boasting qualifications could generate higher fees and more clients, especially if they are ‘ahead of the game’ and improve their...

10 April 2019

From: Breaking News

Estate agents – here’s why you should promote the UK’s low commission fees

UK estate agents charge the lowest commission out of any nation in the European Union, according to a recent study by...

09 April 2019

From: Sponsored Content

Purplebricks named one of Britain’s 20 ‘most relevant brands’

Purplebricks has been named one of Britain’s ‘most relevant’ brands to consumers. The agency came in 13th in a list of...

09 April 2019

From: Breaking News

Property Natter: great advertising campaigns for independent estate agents

When you think of the best ad campaigns – from moustachioed opera singers and talking meerkats to millions of bouncing balls...

06 April 2019

From: Features

Bad news for transactions as Equity Release grows again

New figures from the Equity Release Council suggest more growth in this sector, alarming those agents who see this as a...

03 April 2019

From: Breaking News

Dodgy Dealing? Agents accused of pushing buyers to in-house mortgages

Mortgage brokers are claiming that “a big number” of buyers are being cajoled into using estate agents’ in-house brokers. The Financial Conduct...

02 April 2019

From: Breaking News

How can agents keep property transactions on track?

More than 800 property transactions fall through daily, which can have repercussions both practically and financially, as agents fail to get...

30 March 2019

From: Features

Why the future of the property industry should be paperless

When they first came onto the scene, online-only estate and lettings agents were predicted to swiftly spell the end for traditional...

30 March 2019

From: Features

New portal bids to cut fall-throughs by offering ‘mortgage passport’

The new portal OneDome is offering what it calls a “consumer-facing digital mortgage product” in a bid to cut fall-throughs. OneDome already...

29 March 2019

From: Breaking News

What do virtual tours look like for estate agents in 2019?

Virtual tours are a compelling way of enhancing a property’s potential through online marketing, increased transparency and efficiency for agents, and...

27 March 2019

From: Features

Love or loathe us - Britain’s best agents are the best in the world

This article was originally written for City AM in response to an article it published attacking letting agents. See more here.  A...

23 March 2019

From: Features

Upfront information will be crucial to the future of buying and selling

When it comes to major issues confronting housing, and in particular the direction that the government would like to take the...

23 March 2019

From: Features

Leasehold scandals deter buyers wanting new-builds - claim

A survey of owners has revealed that recent leasehold scandals have deterred many would-be buyers from considering new build homes.  The survey,...

21 March 2019

From: Breaking News

The good, the bad and the future of property chain communication

Thinking about the state of communication across residential property chains is enough to induce a severe migraine. We work in a world...

20 March 2019

From: Features

Lawyers accuse agents of failing to comply with CPRs over leaseholds

The Law Society claims that the unforeseen charges faced by some purchasers of leasehold properties could be addressed “if developers and...

20 March 2019

From: Breaking News

Agents warned over referral fees: You're in the last-chance saloon

Estate agents have been warned that if new guidance over referral fees is not taken seriously, they could be faced with...

20 March 2019

From: Breaking News

Dual Fees: first agent ‘must have done viewing’ to claim fees

The Property Ombudsman has issued new guidance over what it calls “a growing issue” - that is, disputes over dual fees. TPO...

11 March 2019

From: Breaking News

Data unbound – how the rise of public data will redefine property

The proliferation of big data is paving the way to improving our economy on almost every front as entrepreneurial digital companies...

09 March 2019

From: Features

Rightmove drops PropTech app promoting private sales

Rightmove is undertaking an investigation into a PropTech app that has tried to list private sales on the portal. The perhaps-ironically named...

07 March 2019

From: Breaking News

Ailing online agency House Network hit by complaint to watchdog

The troubled online agency House Network has amended its website after a complaint to the Advertising Standards Authority about its claims...

06 March 2019

From: Breaking News

Referral Fees: Onus is very much on agents insists conveyancing chief

The director of strategy at the Council for Licensed Conveyancers says “the onus is very much on estate agents” to respond...

05 March 2019

From: Breaking News

Rightmove average charges top £1,000 a month as revenue and profits soar

Rightmove has this morning given its 2018 report to shareholders, laying bare the huge financial wealth of the company which dominates...

01 March 2019

From: Breaking News

Referral Fees clampdown welcomed as “a triumph for consumers”

The National Association of Estate Agents has led the support for stricter new guidelines on transparency for referral fees. The clampdown means agents...

01 March 2019

From: Breaking News

Referral fees: new guidance to agents revealed by NTSEAT

The National Trading Standards Estate Agency Team has this afternoon revealed new industry guidance to make referral fees more transparent to...

28 February 2019

From: Breaking News

Online agencies: the final curtain call?

It’s been a theatrical week in Westminster with talk of defections and duplicity worthy of Shakespeare. Yet the estate agency world has...

23 February 2019

From: Features

Choose ‘the right agent’ and sales will happen - it’s as simple as that...

A survey of 3,000 people by Zoopla suggests that 47 per cent of vendors believe the success of their sale was...

21 February 2019

From: Breaking News

Stay relevant and win business in a challenging market

In these tougher times, we recognise that helping agents win new inventory is the key to their businesses.  There were more than...

20 February 2019

From: Features

More equity release growth means fewer downsizers selling up

There’s been more growth in the equity release sector, suggesting that fewer older owners are downsizing and are instead using their...

13 February 2019

From: Breaking News

This needs to be the start of redress reform, not the end

The dust may have settled on the government’s recent announcement regarding housing and property complaints, but opinion is still split on...

09 February 2019

From: Features

PropTech Today: new key to agent success is a threat to the big portals

At the end of January the Asian PropTech company PropertyGuru announced the imminent launch of beta-phase testing of its cutting-edge new product, PropertyGuru Lens. This...

06 February 2019

From: Breaking News

Property Jobs Today - the latest moves in and around our industry

Hello and welcome to this week’s PJT.  Everyone here let us know about their jobs news by emailing press@estateagenttoday.co.uk - please do...

04 February 2019

From: Breaking News

Property Natter: will the real Housing Minister please stand up?

Kit Malthouse has been making headlines this week, but – in keeping with his tenure as Housing Minister so far -...

02 February 2019

From: Features

A new approach to data can empower Generation Rent to buy

Purchasing a property. It’s a key life goal that so many Millennials aspire to - yet one that has become frustratingly...

02 February 2019

From: Features

PropTech Today: Homes-as-a-service could be your greatest weapon

By thinking outside the box, agents can truly embrace the idea of space-as-a-service and create entirely new, and highly valuable, streams...

30 January 2019

From: Breaking News

New guidance over Dual Fees to agents to be issued by Ombudsman

The Property Ombudsman is to give agents new guidance on dual fees, following a surge in complaints from the public. In 2017, TPO received...

29 January 2019

From: Breaking News

Online valuations mean more leads, says The ValPal Network

Agents need to focus on more targeted marketing using a mix of traditional and modern methods to optimise their position in...

29 January 2019

From: Breaking News

Will any portal ever beat Rightmove?

If you want an engaging page-turner novel for cold winter evenings, my recommendation is Our House by Louise Candlish, a bestseller...

26 January 2019

From: Features

The importance of being part of a trade association

When it comes to letting a property, it is important that landlords and renters have faith in their agent. The more...

26 January 2019

From: Features

Review – what did we learn from the Guild Conference?

Alongside hundreds of agents and suppliers, I recently attended the Guild of Property Professionals’ annual conference. As ever, it was a great...

26 January 2019

From: Features

NAEA and Guild back government's new Housing Complaints service

  The National Association of Estate Agents and the Association of Residential Lettings Agents have thrown their weight behind the government’s latest...

25 January 2019

From: Breaking News

Government unveils 'Complaints Resolution Service' for property industry

The government has this morning set out wide-ranging changes to redress systems for agents, the sales and lettings sectors, and other...

24 January 2019

From: Breaking News

Purplebricks' top critic explains why High Street agents 'win every time'

Former City analyst Anthony Codling - who is now the front-man for a new property portal - has set out why...

21 January 2019

From: Breaking News

Property Natter: a bone to pick with Rightmove and takeaways

I don’t think I can add anything more to the excellent 2019 pieces we’ve seen on EAT in recent weeks –...

19 January 2019

From: Features

On second thoughts…not all government legislation is bad

I often speak of my wish to see property taken out of the hands of politicians. Indeed, this is likely to...

19 January 2019

From: Features

How can estate agents build their online reputation?

When it comes to building online reputation, Google is king. It is estimated that over 90% of consumers Google a business before...

19 January 2019

From: Features

Shock study claims agent reputation and fee ‘not very important to sellers’

A survey of 6,000 members of the public and 660 estate and letting agents has revealed some striking findings about how...

17 January 2019

From: Breaking News

What next for property in 2019?

As 2018 draws to a close, it is fair to say that stretched affordability and uncertainty over the Brexit negotiations has...

29 December 2018

From: Features

The top 10 property personalities of 2018

There’s nothing new about identifying 10 figures who have helped shape an industry over the past year, but that doesn’t mean...

28 December 2018

From: Features

Is the deposit-free rental model a good idea?

When renting a property out, letting agents and landlords recognise that it is important to take a deposit from the tenant...

15 December 2018

From: Features

Property Jobs Today - the latest industry movers and shakers

Two weeks to Christmas but no sign of our industry slowing down with more job moves announced in recent days.  Please let...

10 December 2018

From: Breaking News

Zoopla targets agency growth under new ex-Apple marketing boss

The ‘new broom’ owners of Zoopla have revealed that Gary Bramall is to be the firm’s new chief marketing officer charged with...

07 December 2018

From: Breaking News

What do modern renters want from letting agents?

The UK renting demographic is diversifying at a rapid pace. While the current market poses many challenges for traditional letting agents,...

05 December 2018

From: Features

Zoopla scraps non-property ads on listings to boost focus on agents

With portal rivalry hotting up again, Zoopla has announced that with immediate effect it’s removing all non-property related adverts from all...

04 December 2018

From: Breaking News

Property Natter: 5 things you should be doing this Christmas

Every other advert on the TV is featuring Santa Claus, snowmen or reindeer, the tinsel, trees and decorations are out in...

01 December 2018

From: Features

We're not bringing down Rightmove says website seeking investors

A platform that allows individual private sellers and landlords to list their properties alongside those from professional agents says it’s not...

27 November 2018

From: Breaking News

ZPG’s Charlie Bryant talks exclusively to Estate Agent Today

To say legendary ZPG founder and CEO Alex Chesterman left big boots to fill when he stepped back from day-to-day operations...

24 November 2018

From: Features

Agents advised: Don't head off ho-ho-home too early this Christmas

Estate and letting agents are being warned not to slow down too early in the run up to Christmas as it...

21 November 2018

From: Breaking News

Who comes out on top in the battle of the property portals?

Given that online property portals, dominated by a handful of websites, are by far the most popular home search method, it...

17 November 2018

From: Features

Property Natter: could these innovations change the market forever?

How will things be done in the future? There’s no knowing, of course, given the many variables at play, but it’s...

17 November 2018

From: Features

Traditional agents’ commission just 1.1% and some charge even less

Traditional estate agent fees average just 1.1 per cent across the UK according to research from an agency comparison website -...

26 October 2018

From: Breaking News

The dos and don’ts of email marketing

Given that ‘UK buyers are the most digitally active home hunters’, with HSBC’s Beyond the Bricks report stating that 90% of...

24 October 2018

From: Features

PropTech Today: Are consumers abandoned by online and hybrid agents?

Not so long ago, the best estate agents were those who did the best work for their clients and therefore built...

24 October 2018

From: Breaking News

When and why are your customers getting in touch?

It’s been nine years since we created a dedicated team of property receptionists to answer telephone calls on behalf of agents,...

20 October 2018

From: Features

Property viewings - how to keep up with evolving consumer demands

The culture of impatience and instant gratification has a lot to answer for. It has forced the hand of the property...

17 October 2018

From: Features

Government to make new homes freehold with ground rents capped

The vast majority of new-build houses are to be sold as freehold with ground rents for new leases capped at £10...

14 October 2018

From: Breaking News

Can negative google and Facebook reviews damage brand reputation?

Local business reviews are becoming increasingly important for reputation management, with recent research showing 90% of consumers read online reviews before...

13 October 2018

From: Features

Government unveils new body 'to raise agency standards'

The government has unveiled a new body which, it claims, will raise agency standards. There is a long-standing commitment from the government...

12 October 2018

From: Breaking News

OnTheMarket 'not profitable until 2021, but share price could rise 35%'

One of the brokers working with OnTheMarket says the portal will not be profitable until 2021, but predicts that its target...

12 October 2018

From: Breaking News

OnTheMarket figures reveal staff growth and 'New & Exclusive' emphasis

OnTheMarket’s trading figures for the six months to the end of July show, as predicted, losses while the company is building...

11 October 2018

From: Breaking News

Banned advert highlights dangers of sales claims about rental yields

The Advertising Standards Authority has banned an advertisement for a new development in London after complaints over claims about the yields...

10 October 2018

From: Breaking News

Referral fees: agents must be more transparent, government says

A government minister has told the estate agency industry that it must be more transparent over the issue of referral fees. In...

09 October 2018

From: Breaking News

Property fraud: insurance firm offers cover, as police seek help on new case

An insurance company is launching a policy which it says will protect consumers with comprehensive cover in the event of a...

04 October 2018

From: Breaking News

Yet another Ombudsman - this time one covering only new homes

The government, which only recently said there would be one Ombudsman covering the entire housing sector, has announced that there is...

02 October 2018

From: Breaking News

The link between Brexit and the online agent debate

From where I’m standing there’s a lot in common between the debate between online and traditional agents, and the argument over...

29 September 2018

From: Features

Increased Trading Standards budget should focus on CPRs compliance

You will perhaps have seen recently that the Government has decided to boost funding to the regulator, the National Trading Standards...

29 September 2018

From: Features

Some conveyancers to give upfront service and price information

Some conveyancers must publish some price and service information on their websites and in other media from December 6, according to...

28 September 2018

From: Breaking News

Marco Ferrara, Director of Tili

Who are you and what does it say on your business card? Marco Ferrara, Director of Tili What is Tili and what does...

26 September 2018

From: 60 Second Interview

Competition offering house as a prize is blasted as 'misleading'

The perils of property competitions and raffles have once again been demonstrated, this time with the Advertising Standards Authority upholding three...

26 September 2018

From: Breaking News

Is the surge in Equity Release killing the downsizing market?

The rise and rise of Equity Release continues with a more-than-doubling of the number of product options on the market in...

25 September 2018

From: Breaking News

Estate agency banned from taking credit for historic testimonial

A website claim by the London estate agency Moveli has been banned by the Advertising Standards Authority after a complaint from...

12 September 2018

From: Breaking News

Online reviews: huge and growing distrust from the general public

There’s been a huge vote of no-confidence in online reviews, often used for marketing by many online agencies and some traditional...

11 September 2018

From: Breaking News

Ombudsman calls for new build homes to be included in consumer redress

The Property Ombudsman has urged the government to bring the new homes build sector under consumer redress. New builds are not currently...

10 September 2018

From: Breaking News

Leasehold scandal continues - almost all buyers regret their purchase

Almost all buyers of new build houses who purchased a leasehold regret doing so, and the vast majority say they definitely wouldn't...

07 September 2018

From: Breaking News

Out of office - absent conveyancers causing transaction delays

Fresh data from a PropTech firm suggests that 'conveyancer absenteeism' is causing severe delays to property transactions. When You Move reports that...

06 September 2018

From: Breaking News

Agents and suppliers to appeal to CRMs for better PropTech collaboration

An upcoming event will see a panel of well-known agents and suppliers appeal for better collaboration between industry stakeholders, particularly CRM...

06 September 2018

From: Breaking News

TPO announces key changes as membership nears 20,000

The Property Ombudsman scheme (TPO) has announced a series of changes to both its board and internal processes. The organisation has also...

06 September 2018

From: Breaking News

Over 7,000 votes cast for second annual conveyancing ESTAS

Some 175,000 pieces of data relating to service in the conveyancing sector have been provided by 7,000 consumers for the second annual Conveyancer Awards...

06 September 2018

From: Breaking News

OnTheMarket TV ad banned by watchdog over new and exclusive claims

The Advertising Standards Authority (ASA) has upheld one of two complaints made against OnTheMarket's TV and print advertising. The complaints refer to...

05 September 2018

From: Breaking News

'Agent commission fees are second biggest daylight robbery' - Emoov

Hybrid agency Emoov has released research in which it claims consumers rank high street estate agency commission fees as the second...

05 September 2018

From: Breaking News

Approved: rules to make it easier for consumers to choose conveyancers

New rules set out by the Council for Licensed Conveyancers (CLC), which aim to support consumer choice, have been approved by...

03 September 2018

From: Breaking News

It's an early bath for downstairs bathrooms - agents say they wipe off value

A downstairs bathroom could knock up to 6% off the value of a property, according to estate agents.  Having a family bathroom...

03 September 2018

From: Breaking News

Crackdown on agents likely as government doubles funding for regulator

In a surprise weekend announcement the government has almost doubled funding for the National Trading Standards Estate Agency Team - the...

01 September 2018

From: Breaking News

OnTheMarket now has 57% of branches but warns again on charges

OnTheMarket has seen another increase in listings to more than 10,500 offices, but it is repeating a warning that its free...

24 August 2018

From: Breaking News

Speed up ban on abusive leasehold rules, law firm urges government

A specialist property law firm is calling on the government to speed up changes in the law to avoid abusive leasehold...

23 August 2018

From: Breaking News

Training is 'key to improve service levels' says agency boss

The UK division of US-based estate agency Keller Williams says agents need access to internal training if service levels across the...

16 August 2018

From: Breaking News

Desperate agents deliberately overvaluing, claims PropTech company

A PropTech firm has adopted the unusual position of claiming some agencies deliberately over-value properties in a bid to win instructions. Agent...

14 August 2018

From: Breaking News

Property Redress Scheme adds 1,750 members after redress shake-out

The Property Redress Scheme says it’s recruited another 1,750 members following the shake-out last week when one of its rival redress...

13 August 2018

From: Breaking News

Marketing automation can make your business smarter

When Oakland A’s, a small-market team, stunned the baseball world 16 years ago by transforming itself into world-beaters on a shoestring-budget,...

11 August 2018

From: Features

Property Natter: Q&A with Stephen Ludlow, ludlowthompson

Next week ludlowthompson celebrates its 25th anniversary. Here, I catch up with Stephen Ludlow, co-founder and now executive director of the...

11 August 2018

From: Features

Conveyancing body wants fees listed on law firms' websites

The Council for Licensed Conveyancers says it wants legal practice websites to list cost information, including whether they have referral arrangements. The...

02 August 2018

From: Breaking News

How can agents save time on their core marketing activities?

In a world increasingly obsessed with all things digital, it's no surprise that many estate agents are choosing to experiment with...

01 August 2018

From: Sponsored Content

Property Natter: a changing of the guard?

The big story to break this week in the property world was the announcement by the new owner of Humberts that...

28 July 2018

From: Features

Agency branches spend almost £1,000 per month on average on Rightmove

‘Up’ is the key word in Rightmove’s figures for the first half of 2018, released to the City and to shareholders...

27 July 2018

From: Breaking News

Fees row: Spotlight on Ombudsman after court case decision

The couple at the centre of a court case about agents’ fees say the issue could have been resolved earlier had...

27 July 2018

From: Breaking News

I know the secret behind Purplebricks, says industry newcomer

A businessman who’s just entered the estate agency industry says he’s got the secret behind Purplebricks’ success - even though he...

26 July 2018

From: Breaking News

Online chief’s outburst against living in the past High Street agents

The former head of Rightmove’s lettings division has blasted High Street estate agencies for “living in the past, charging exorbitant fees...

23 July 2018

From: Breaking News

Referral fees – why a ban won’t make services cheaper

We are currently engaged in consultations with our members to help to find a practical solution to the concern of the...

21 July 2018

From: Features

Scrap rival redress schemes! Ombudsman Services backs government call

One of three schemes with government backing to offer redress for complaints about estate and letting agents has reignited the debate...

18 July 2018

From: Breaking News

£200 a month to run your own estate agency says company boss

The UK division of Keller Williams, the world's largest estate agency, says it can help entrepreneurial agents to set up their...

17 July 2018

From: Breaking News

Kit Malthouse - We’ve obviously had enough of experts

It may not be a good idea for a journalist to be personal about a politician, so I write about our...

14 July 2018

From: Features

Rebel agent turns fire on ZPG as advertising watchdog ponders sanctions

The Advertising Standards Authority says its compliance team is considering its next steps following the refusal of estate agency PDQ Estates...

12 July 2018

From: Breaking News

Banned! Maverick agent must not repeat claims about Purplebricks

An agent from Cornwall who has waged a long-running campaign against online agencies in general and Purplebricks in particular has been...

11 July 2018

From: Breaking News

No house price rises until 2023 - that's what left-wing think tank wants...

A left-leaning think tank is urging the Bank of England to manipulate the housing market to ensure house prices don’t rise...

11 July 2018

From: Breaking News

Help To Buy and similar schemes curtailed on new leasehold houses

The government says its funding schemes such as Help To Buy will no longer be applied to what it calls “unjustified...

03 July 2018

From: Breaking News

Estate agency as it used to be - EAT looks back at 2008

Estate Agent Today is 10 years old this weekend. We hope you’ll agree that’s a cause for celebration and a great...

29 June 2018

From: Breaking News

Purplebricks pledges to appeal latest ban on advertisement

Another Purplebricks ad has been stamped down on by the Advertising Standards Authority following a complaint by Hunters Property Group - but...

27 June 2018

From: Breaking News

‘Word of mouth is better than reviews when choosing an agent’

A survey shows only 18 per cent of vendors favour reviews over personal recommendations when it comes to choosing an estate...

25 June 2018

From: Breaking News

More gloom and doom: economists say market won't improve this year

The housing market “is clearly currently struggling to gain traction” and any real upturn ”will remain elusive over the coming months”...

20 June 2018

From: Breaking News

Kane so able but England so frustrating! Our guest reviewer’s verdict...

So what did you think of the match? A deserved 2-1 win or a lucky victory snatched from the jaws of...

19 June 2018

From: Breaking News

Marketing: Why boards remain so important for agents

The For Sale board is one of the oldest marketing tools available to agents, but it is still considered one of...

13 June 2018

From: Features

How can agents make money from TV, broadband and utilities?

Letting agents are being advised to think seriously about how they can recoup costs to help compensate for the introduction of...

09 June 2018

From: Features

Three reasons why PropTech has become more than an industry buzzword

Having recently attended FUTURE: PropTech in London, it struck me just how far the integration of property and technology has progressed...

09 June 2018

From: Features

Free-to-list property portal launched for estate agents

A property portal that describes itself as free-to-list has launched today, taking the industry by surprise - however, at least one...

06 June 2018

From: Breaking News

Conveyancers may have to publish prices, services and reviews

As the process of making buying and selling more transparent continues to gather pace, the body that regulates conveyancers says it...

05 June 2018

From: Breaking News

Purplebricks under scrutiny as US watchdog discusses online agencies

The Federal Trade Commission - the US equivalent of the UK’s Competition and Markets Authority - will today discuss how the...

05 June 2018

From: Breaking News

Claims resurface of agents urging buyers to use preferred mortgage brokers

A magazine which earlier this year claimed that two big corporates pressured customers to use their preferred mortgage brokers has now...

04 June 2018

From: Breaking News

Be in charge of your own destiny – what does the future hold?

Any letting agent appreciates the effort, dedication, and sometimes heartache, that comes with running a business yet equally knows that when...

30 May 2018

From: Features

GDPR Weekly: How often should you ask customers to update preferences?

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

29 May 2018

From: Breaking News

Hunters opens Mid Wales office as it continues expanding west

National franchise agency Hunters has announced the opening of its latest branch in the Welsh town of Llandrindod Wells. The agency's third...

24 May 2018

From: Breaking News

Top agent continues media fightback and needs your heroic stories

Respected industry spokesperson Kristjan Byfield is continuing his fightback against the negative coverage of the agency industry in the mainstream press...

23 May 2018

From: Breaking News

Which hybrid agents and PropTech firms made the top 100 startups list?

Two online agents and a number of PropTech companies have been named in startups.co.uk's Startups 100 index. Coming in at number 64...

22 May 2018

From: Breaking News

Here are four ways data can improve your business

How can you use data to benefit and better your business? It’s something you’ll no doubt have asked yourself down the...

21 May 2018

From: Sponsored Content

Ombudsman: fewer complaints about sales but lettings disputes soar

The Property Ombudsman has issued its annual report for 2017 and there’s good news for the estate agency side of the...

17 May 2018

From: Breaking News

Sigh of relief as interest rate rise put off for now

The Bank of England’s Monetary Policy Committee has decided to keep the base rate unchanged at 0.5 per cent this month. The...

10 May 2018

From: Breaking News

Goldman Sachs pours millions into mortgage Tech project

Trussle, which describes itself as the UK’s first online mortgage broker, has won £13.6m in financing from international investors led by...

10 May 2018

From: Breaking News

Fees ban does not mean agents can be devoid of quality

Recent void statistics have had me wondering how agents can juggle client and consumer demands in the face of the impending...

05 May 2018

From: Features

Social media 'may be better than reviews to assess some estate agents'

Emoov founder Russell Quirk says that in some cases social media might give a more accurate picture of an estate agency’s...

04 May 2018

From: Breaking News

Ombudsman: few agent complaints compared to those over new homes

One of the three official redress bodies serving the estate and lettings agency industry has conducted a survey of complaints across...

02 May 2018

From: Breaking News

GDPR Weekly: Passing data to third parties

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

01 May 2018

From: Breaking News

The Property Ombudsman waives joining fee for redress rival’s agents

The battle to become the single ombudsman service after the government rationalises the redress system across housing has taken an unexpected...

24 April 2018

From: Breaking News

War of words goes on between Purplebricks and allAgents

The long running spat between review website allAgents and hybrid agency Purplebricks reignited over the weekend following a Facebook post. A Purplebricks...

23 April 2018

From: Breaking News

Property Natter: agents bucking the high street downturn

Maplin, Toys R Us, Carpetright, Warren Evans – what do they have in common? All are well-known high street chains that...

21 April 2018

From: Features

Big surge in equity release as more older owners choose not to downsize

There has been a big rise in activity in the equity release market based on data from the first quarter of...

19 April 2018

From: Breaking News

Purplebricks tells government to order agents to publish fees

Purplebricks has issued a provocative response to the government’s new measures to promote a more professional and transparent house buying process.  The...

11 April 2018

From: Breaking News

Conveyancers back government reforms of buying and selling processes

The conveyancing industry regulator has thrown its weight behind the government’s proposals to improve the buying and selling process.  Stephen Ward, director of strategy...

10 April 2018

From: Breaking News

More details revealed on range of agency reform proposals

  More details have emerged of the government’s proposals to enhance estate agency regulation, regulate referral fees, offer guides for buyers and...

09 April 2018

From: Breaking News

Reforms to house buying process and agents’ qualifications announced

The government has announced further measures which will, in its words, “professionalise” house buying and the estate agency business. In yet another Sunday...

08 April 2018

From: Breaking News

Purplebricks is changing: Which way will it go?

As always seems to be the case with Purplebricks, the hybrid agency has had a good week...and a bad one. Undeniably impressive...

31 March 2018

From: Features

Agents' PropTech Toolshed: The progression of sales progression

Three weeks has flown by (I missed an early deadline last week - apologies) and I find myself writing the next...

24 March 2018

From: Features

How to get the best out of an instant online valuation tool

One of the most important aspects of running a successful estate or letting agency is being able to generate new business...

21 March 2018

From: Features

Countrywide, Connells accused of pressuring buyers over mortgages

A magazine claims its investigations into the sales tactics of Countrywide and Connells suggest the two agency are “harming consumers, stopping them from...

21 March 2018

From: Breaking News

Ombudsmen get ready to slug it out for dominance

Have you noticed a new turf war going on on the fringes of the agency world? It’s not a high-profile battle like...

17 March 2018

From: Features

PropTech Today: MIPIM Startup Competition - meet the finalists

Greetings from Cannes, where the sun is finally shining over MIPIM. I’m sure many of you are out here, too, and...

14 March 2018

From: Breaking News

Ombudsman seeks public views on problems with agents and wider industry

Ombudsman Services, which recently announced it was quitting its role as one of three approved redress schemes for estate and lettings...

12 March 2018

From: Breaking News

Two more interest rate rises likely this year, top economists predict

The Ernst & Young ITEM Club - a group of economists highly regarded by politicians and some sectors of the property...

12 March 2018

From: Breaking News

Revealed: Purplebricks “stunning growth” explained by top industry analyst

One of the world’s leading property technology analysts has compiled a major report on estate agents’ business models - an exercise...

07 March 2018

From: Breaking News

Industry first as new tool allows agents to amend instant valuations

The provider of an automated valuation system has introduced a new feature to allow agents to amend the valuation if there...

06 March 2018

From: Breaking News

Agents' PropTech Toolshed: Choosing and leveraging your software

Firstly, a huge thanks to everyone who shared and commented on my first blog and for all those that emailed me...

03 March 2018

From: Features

Portals and onliners 'force agents into innovation' says global advisory firm

A mergers and acquisitions specialist says traditional agencies have been pushed into becoming more innovative by the rise of portals and...

02 March 2018

From: Breaking News

It’s time to show off your assets in a crowded market

When it comes to growing your business sustainably, maintaining a brand that is eye-catching and identifiable with your audience is vital...

01 March 2018

From: Sponsored Content

Changing consumer behaviour means agents need to embrace digital

In a show of changing consumer behaviour in the property market, new research has revealed that digital-savvy movers are favouring specialist...

26 February 2018

From: Sponsored Content

New industry body aims to simplify and modernise buying and selling

Representatives from estate and lettings agencies as well as professional organisations have formed The Home Buying And Selling Group with a...

26 February 2018

From: Breaking News

Property Natter – a property invasion on our tellies

The death of traditional TV – where viewers sit down together to watch shows at defined times – has been much...

24 February 2018

From: Features

The ValPal Network launches products to make membership 'cost-positive'

A network of agents representing over 800 brands with over 4,000 branches has announced the launch of a host of new...

21 February 2018

From: Breaking News

Digital-savvy movers favouring specialist conveyancers over local solicitors

Home movers are opting to use specialist conveyancers over local solicitors, according to new research. Conveyancing software firm InfoTrack says 43% of...

21 February 2018

From: Breaking News

Government launches surprise consultation on property redress

The government has launched a surprise consultation on the creation of a new redress system for customers of agents and others...

18 February 2018

From: Breaking News

Agents' PropTech Toolshed: Who am I and recruiting PropTech

PropTech has been the industry soundbite for the last couple of years. For many of my fellow agents, I think it’s one...

17 February 2018

From: Features

ZPG claims record January traffic across digital platforms

ZPG has revealed that it had 58m visits to its property websites, Zoopla and Primelocation, last month. This is 10 per cent up...

12 February 2018

From: Breaking News

All eyes on Agents' Mutual as it floats on London stock market

All eyes are on Agents’ Mutual’s first day of trading on the London stock exchange - just over five years after...

09 February 2018

From: Breaking News

Why agents should look to online auctions in a challenging market

Between October and December 2017, some £822 million worth of UK residential property was sold at auction, according to the Essential...

07 February 2018

From: Features

Shock as Ombudsman stops handling agency complaints - for now

One of the three government-approved redress schemes for estate and letting agents says it’s quitting the sector this year - but...

06 February 2018

From: Breaking News

2018 to be challenging for housing market says forecasting group

This year is going to be “challenging” for the housing market according to the influential Ernst & Young ITEM Club, a...

06 February 2018

From: Breaking News

Is print advertising for estate agents dead and buried?

The printing industry is in the midst of a decline as digital products and services displace printed materials, which is why...

03 February 2018

From: Features

Increase in agents using GPS to protect against assaults and accidents

Data from a firm specialising in lone-worker protection suggests that there has been a 27 per cent increase in the number...

02 February 2018

From: Breaking News

New 'quick buy' firm pledges guaranteed offer to sellers within 24 hours

A new ‘quick buy’ property company claims it will make an offer on any home within 24 hours of the vendor...

01 February 2018

From: Breaking News

 Is the Land Registry about to drag property purchasing into the 21st century?

If you were under any misconceptions about how pivotal a role HM Land Registry is going to play in the future...

27 January 2018

From: Features

Agents' Mutual releases more details of stock exchange float proposal

Agents’ Mutual has released more details of its float on the stock market, which begins on February 9 with a placing priced...

26 January 2018

From: Breaking News

Purplebricks won't succeed in the Big Apple, says UK arm of US agency

A senior figure at the UK arm of American agency Keller Williams has suggested that Purplebricks won’t succeed in the New...

26 January 2018

From: Breaking News

How can local agents take a share of the multi-billion pound UK property auction market?

Here’s how the LetsBid Property team is helping them do it. A new property platform called LetsBid has launched in the...

24 January 2018

From: Sponsored Content

AllAgents names Purplebricks as 'worst rated agency for 2017'

The war between AllAgents review website and Purplebricks has continued with the site naming the hybrid agency the “worst rated one...

17 January 2018

From: Breaking News

Agents accused of pressuring sellers and buyers into additional services

Estate agents are making buyers and sellers feel pressured into paying for additional services so as not to miss out on...

10 January 2018

From: Breaking News

Reveal referral fees early but don't ban them says conveyancing body

The body that regulates conveyancers says controversial referral fees should be disclosed earlier in the house buying process - but they...

10 January 2018

From: Breaking News

PropTech Today: 14 industry leaders give their  2018 predictions

Well, I don’t know about you but after the holidays I've got an imprint just below my navel where my belt...

03 January 2018

From: Breaking News

Conveyancers want estate agents licensed and sellers to compile log books

A conveyancers’ trade body has told the government that it wants the house buying process to be modernised by having estate...

18 December 2017

From: Breaking News

PropTech consolidation starts as two high-profile firms form partnership

PropTech start up OneDome, which supplies online booking and mapping tools, has teamed up with live chat service provider Yomdel in...

13 December 2017

From: Breaking News

'Half of home movers feel lack of control' says conveyancing sector firm

A company supplying the conveyancing industry claims that new research reveals 55 per cent of home-movers are frustrated by a lack...

08 December 2017

From: Breaking News