[Estate Agent Today was ‘off air’ for some of Wednesday and most of Thursday thanks to technical problems - we apologise...
Archive
06 December 2019
From: Breaking News

It’s been clear for a while that the additional regulation landlords and agents are facing has helped professionalise the private rental...
30 November 2019
From: Features

Here at sales progression and communication tool mio, we recently caught up with Sarah Edmundson, co-director of The AllStars Group, the...
30 November 2019
From: Features

In just over two weeks, the UK population will head to the polls for the fourth general election since 2010. Of course,...
27 November 2019
From: Features

The head of a new property portal is urging agents to forget about spending money on For Sale and To Let...
21 November 2019
From: Breaking News

The Great Debate over the charges levied on agents by portals and the huge profits that Rightmove and Zoopla make has...
20 November 2019
From: Breaking News

A new Home Survey Standard is being launched today in a bid to improve and speed up the house moving process. The...
18 November 2019
From: Breaking News

The competition is hotting up between Zoopla and OnTheMarket for new homes listings. Today Zoopla has revealed that it has seen a...
15 November 2019
From: Breaking News

love2move, an online network which allows high street agents to offer a white-labelled hybrid service, has teamed up with the Mortgage...
14 November 2019
From: Breaking News

Rightmove has been given the green light to continue using the claim that “every second someone contacts an estate agent about a...
13 November 2019
From: Breaking News

The Property Ombudsman scheme is increasing its fees in January for the first time in six years - and it’s implementing...
11 November 2019
From: Breaking News

House prices dipped a tiny 0.1 per cent in October - but this led to the annual rate coming in at...
08 November 2019
From: Breaking News

This line is one that I use a lot in my speeches and presentations, often as part of the final slide. I...
06 November 2019
From: Breaking News

Relocation Agent Network has revealed a new competition in which member agents can win tip to £5,000. RAN currently offers four customer...
05 November 2019
From: Breaking News

It’s now emerged that Countrywide has to pay a £100,000 fine to the Royal Institution of Chartered Surveyors after breaching guidelines...
30 October 2019
From: Breaking News

The former chief of an online estate agency says the top three surviving firms in the sector must merge if they...
30 October 2019
From: Breaking News

One of the earliest British estate agencies to adopt the model of using self-employed or freelance agents operating under the same...
24 October 2019
From: Breaking News

The Ministry of Housing, Communities and Local Government has given more details of the trial of reservation agreements likely to take...
21 October 2019
From: Breaking News

Zoopla has unveiled new functionality that it claims will make searching for new homes easier for consumers - and resumes the...
21 October 2019
From: Breaking News

Since I started working with Zero Deposit for me the market leader in deposit replacement alternatives, the most common question I am...
19 October 2019
From: Features

A service has launched for estate and letting agents to copy and paste a widget into online advertisements free of charge. It...
17 October 2019
From: Breaking News

There has been a real wind of change in estate agency and over the last 18 months we have seen the...
16 October 2019
From: Features

Upad, the national online letting agent set up by entrepreneur James Davis has announced that it is “closed to new business”...
15 October 2019
From: Sponsored Content

The boss of a 15+ branch estate agency group has explained how he thinks regulation could 'ruin' the estate agency industry. Simon...
10 October 2019
From: Breaking News

The ValPal Network, which consists of over 800 agency brands with more than 4,000 offices, has launched a new product which...
07 October 2019
From: Breaking News

A yet-to-launch estate agency comparison site is nearing its crowdfunding target of £50,000. Invite Agents, which is crowdfunding on crowdcube, had, as...
04 October 2019
From: Breaking News

Three key industry organisations have endorsed a best practice guide for the controversial Modern Method of Auction. The iamsold guide is aimed at...
03 October 2019
From: Breaking News

The German-based Alex Springer publishing company, which is already the largest single investor in Purplebricks, has acquired a prominent online estate...
30 September 2019
From: Breaking News

How can estate and letting agents nurture leads who aren't ready to sell or let a property instantly? It's a question many...
28 September 2019
From: Features

Last week we covered a story, broken by The Times, about a new website allowing users to discover the air quality...
23 September 2019
From: Breaking News

In a previous Natter, I promised to talk more about CRMs – and here I stick to that promise. Following on from...
21 September 2019
From: Features

A property MOT being launched by Countrywide and described as “game changing” for the house buying process will include survey and...
19 September 2019
From: Breaking News

Property management service Move with Us has announced a new partnership with chain management service View My Chain. Move with Us, founded...
19 September 2019
From: Breaking News

Earlier this year, the Regulation of Property Agents (RoPA) working group announced the initial details of plans for mandatory qualifications and...
18 September 2019
From: Features

A PropTech company is suggesting that property mis-measurements and resulting over-valuations may be the next PPI scandal. The firm - Spec, which...
17 September 2019
From: Breaking News

Continuing political uncertainty over Brexit and now a significant chance of an autumn or winter General Election makes the case for...
17 September 2019
From: Breaking News

Former Purplebricks chief executive Lee Wainwright says the problem for estate agents maintaining a strong level of fees isn’t competition from...
16 September 2019
From: Breaking News

Purplebricks has spent £26.7m on marketing in the past year - that represents £382 per instruction. The figures, revealed in the agency’s...
11 September 2019
From: Breaking News

The Guild of Property Professionals has welcomed government steps to provide buyers and sellers with greater transparency in transactions - and...
11 September 2019
From: Breaking News

The government has issued a revised version of its official How To Buy and How To Sell documents, aimed at consumers...
09 September 2019
From: Breaking News

One of the country’s largest regional estate and lettings agencies has now fully rejoined Zoopla. Yorkshire-based Dacre, Son & Hartley brings its...
05 September 2019
From: Breaking News

In the old days an agent would procure clients based upon their position in the high street, the size of the...
04 September 2019
From: Features

Former Purplebricks US chief executive officer Eric Eckardt is seeking some £6m in funding from across the world for his latest...
04 September 2019
From: Breaking News

The National Association of Estate Agents has told the government that it wants one single Ombudsman to provide redress across all...
29 August 2019
From: Breaking News

Who are you and what does it say on your business card? Phil Smith - mio Account manager What is mio and what does...
19 August 2019
From: 60 Second Interview

A sales progression tool is urging property professionals and consumers alike to do more to speed up typical transaction times, and...
16 August 2019
From: Breaking News
15 August 2019
From: Breaking News

With the often negative portrayal of agents in the media and popular culture, you might ask yourself why anyone would want...
10 August 2019
From: Features

One of the agencies most active in the creation of OnTheMarket is trialling a return to listing on Zoopla after an...
08 August 2019
From: Breaking News

One of the largest surveys of housing concerns amongst consumers suggests that agents fees - once a major issue - is...
08 August 2019
From: Breaking News

Countrywide has thrown its weight behind the proposals for a new single industry-wide regulator taking on the roles of Trading Standards...
05 August 2019
From: Breaking News

The Advertising Standards Authority has issued a guidance note warning online estate agents, after complaints about them have “grown dramatically”. “Property is big...
01 August 2019
From: Breaking News

Estate and letting agents will for the first time be able to use WhatsApp to respond to leads on a 24/7...
01 August 2019
From: Breaking News

1. Win More Listings For estate agency in the UK, the number one task is to get new properties to market. However,...
29 July 2019
From: Sponsored Content

Who are you and what does it say on your business card? Eric Woodhams F.N.A.E.A. mio Account Manager What is mio and what...
26 July 2019
From: 60 Second Interview

‘Property ghosting’ is a problem that nearly all estate and letting agencies will face at one time or another. Ghosting, which is...
23 July 2019
From: Sponsored Content

A leading figure in the PropTech sector says clarity and speed are vital to ensure agencies can adequately prepare for a...
22 July 2019
From: Breaking News

The industry press has given substantial space to recommendations from the Regulation of Property Agents, the government’s working party which has...
20 July 2019
From: Features

Trade bodies and property firms have strongly welcomed the recommendations for root and branch reform of the agency industry - and...
19 July 2019
From: Breaking News

Improved communication and increased transparency throughout the buying process can manage vendors’ expectations, improve satisfaction scores and create long-term clients. That’s the...
18 July 2019
From: Breaking News

All new-build homes could soon be fitted with an electric car charging point. The government has issued a consultation on the move,...
17 July 2019
From: Breaking News

The new chief executive of Purplebricks believes hybrid agents could win '20-30% market share' in the UK. Vic Darvey, who replaced Michael...
04 July 2019
From: Breaking News

It’s likely that your agency or one of your clients has recently fallen foul of an old-fashioned trend which has been...
04 July 2019
From: Breaking News

A survey of property sellers has revealed that 'achieving the asking price' (43%) and 'selling properties quickly' (35%) are the most...
03 July 2019
From: Breaking News

In the second part of my exploration of startups, I talk to a number of people with lived experience of creating...
29 June 2019
From: Features

Purplebricks’ former chief executive Lee Wainwright has made a stout defence of the controversial agency’s sales progression process and its local...
28 June 2019
From: Breaking News

Zoopla has announced an improved app which “enhances the house-hunting journey with a fresh design, improved navigation and an intuitive interface” -...
28 June 2019
From: Breaking News

A company which promotes property raffles have been told that it cannot repeat certain elements of its advertisements on Facebook and...
26 June 2019
From: Breaking News

The former chief executive of Purplebricks UK says the agency completes on over 80 per cent of the homes it lists...
25 June 2019
From: Breaking News

You may be right in thinking that Brexit has dominated the thinking of the government in the last three years. However,...
22 June 2019
From: Features

Facebook is set to enter the cryptocurrency business with the big reveal of its formal plans scheduled for some point this...
19 June 2019
From: Breaking News

All the most successful startups of recent years – from Airbnb and Uber to Just Eat and Deliveroo – have melded...
15 June 2019
From: Features

High Street estate agents should re-define themselves in today’s competitive market by becoming Residential Property Experts offering a wide range of...
14 June 2019
From: Breaking News

The founder of Zoopla has explained how the portal got its name and branding, and the philosophy behind it when it...
14 June 2019
From: Breaking News

A PropTech firm has repeated claims it first made in March about allegedly inaccurate floorpan measurement and says a new initiative...
11 June 2019
From: Breaking News

A recent survey conducted by comparison website GetAgent found that traditional high street agents have been given a firm thumbs up...
06 June 2019
From: Sponsored Content

PropTech company Landmark has thrown its weight behind the Royal Institution of Chartered Surveyors’ new Home Survey Standard, which is now out...
06 June 2019
From: Breaking News

The Property Ombudsman says its members must in future disclose referral fees in a bid to make previously-hidden costs open and...
24 May 2019
From: Breaking News

Zoopla is today unveiling what it calls “a new direction” for its software division and the creation of “market-leading agency CRM...
23 May 2019
From: Breaking News

As we move closer to the halfway point of 2019, property market conditions for agents and their clients remain challenging. Brexit may...
22 May 2019
From: Features

We’ve reached the final instalment of my market transformation do’s and don’ts. In previous articles, we’ve looked at: Do encourage, don’t deter;...
22 May 2019
From: Breaking News

Consumer habits have changed massively over the past few years, and regardless of which market you operate in, being able to...
15 May 2019
From: Features

“I’m Russell Quirk, and I’ve failed” - with those words, the former chief executive of Emoov has begun to explain how...
15 May 2019
From: Breaking News

The fledgling independent agents’ trade group, the Federation of Independent Agents, has signed another partnership deal with a high-profile industry supplier...
15 May 2019
From: Breaking News

The Property Ombudsman (TPO) has released its annual report for 2018, showing a 16% rise in the number of complaints made...
08 May 2019
From: Breaking News

I hope you had another wonderful Bank Holiday weekend; only three weeks to hold on until the next one. Personally, it...
08 May 2019
From: Breaking News

The Ministry of Housing, Communities & Local Government (MHCLG) has launched its long-awaited ‘How to sell a home’ and ‘How to...
08 May 2019
From: Breaking News

During our school days, most of us did that task where we imagined and drew the homes of the future, but...
04 May 2019
From: Features

With the UK population spending longer in rental accommodation, due to the upfront expense of buying a home, their time and...
01 May 2019
From: Features

It’s clear that some agents are not fans of Trading Standards officers, described in the comments sections of the trade press...
27 April 2019
From: Features

The soon-to-launch Federation of Independent Agents has announced that its latest supplier partner is to be outsourced viewing service Viewber. Graham Lock,...
24 April 2019
From: Breaking News

The fledgling trade body the Federation of Independent Agents has revealed another new partner - this one dealing with housing and...
18 April 2019
From: Breaking News

A new team has been set up to police all estate and letting agency legislation including the upcoming tenants' fees ban. The...
17 April 2019
From: Breaking News

An estate agency has been ordered by the Advertising Standards Authority not to use an advertisement on its website and Facebook...
17 April 2019
From: Breaking News

The recent ARLA Propertymark conference featured a hugely interesting line-up of speaks and session during a watershed time for the lettings...
13 April 2019
From: Features

The first hour of a property’s listing on a portal is the most crucial for sellers or landlords according to research...
12 April 2019
From: Breaking News

Labour is proposing two methods of controlling house price rises should it win the next General Election - and the ideas...
11 April 2019
From: Breaking News

Agents boasting qualifications could generate higher fees and more clients, especially if they are ‘ahead of the game’ and improve their...
10 April 2019
From: Breaking News

UK estate agents charge the lowest commission out of any nation in the European Union, according to a recent study by...
09 April 2019
From: Sponsored Content

Purplebricks has been named one of Britain’s ‘most relevant’ brands to consumers. The agency came in 13th in a list of...
09 April 2019
From: Breaking News

When you think of the best ad campaigns – from moustachioed opera singers and talking meerkats to millions of bouncing balls...
06 April 2019
From: Features

New figures from the Equity Release Council suggest more growth in this sector, alarming those agents who see this as a...
03 April 2019
From: Breaking News

Mortgage brokers are claiming that “a big number” of buyers are being cajoled into using estate agents’ in-house brokers. The Financial Conduct...
02 April 2019
From: Breaking News

More than 800 property transactions fall through daily, which can have repercussions both practically and financially, as agents fail to get...
30 March 2019
From: Features

When they first came onto the scene, online-only estate and lettings agents were predicted to swiftly spell the end for traditional...
30 March 2019
From: Features

The new portal OneDome is offering what it calls a “consumer-facing digital mortgage product” in a bid to cut fall-throughs. OneDome already...
29 March 2019
From: Breaking News

Virtual tours are a compelling way of enhancing a property’s potential through online marketing, increased transparency and efficiency for agents, and...
27 March 2019
From: Features

This article was originally written for City AM in response to an article it published attacking letting agents. See more here. A...
23 March 2019
From: Features

When it comes to major issues confronting housing, and in particular the direction that the government would like to take the...
23 March 2019
From: Features

A survey of owners has revealed that recent leasehold scandals have deterred many would-be buyers from considering new build homes. The survey,...
21 March 2019
From: Breaking News

Thinking about the state of communication across residential property chains is enough to induce a severe migraine. We work in a world...
20 March 2019
From: Features

The Law Society claims that the unforeseen charges faced by some purchasers of leasehold properties could be addressed “if developers and...
20 March 2019
From: Breaking News

Estate agents have been warned that if new guidance over referral fees is not taken seriously, they could be faced with...
20 March 2019
From: Breaking News

The Property Ombudsman has issued new guidance over what it calls “a growing issue” - that is, disputes over dual fees. TPO...
11 March 2019
From: Breaking News

The proliferation of big data is paving the way to improving our economy on almost every front as entrepreneurial digital companies...
09 March 2019
From: Features

Rightmove is undertaking an investigation into a PropTech app that has tried to list private sales on the portal. The perhaps-ironically named...
07 March 2019
From: Breaking News

The troubled online agency House Network has amended its website after a complaint to the Advertising Standards Authority about its claims...
06 March 2019
From: Breaking News

The director of strategy at the Council for Licensed Conveyancers says “the onus is very much on estate agents” to respond...
05 March 2019
From: Breaking News

Rightmove has this morning given its 2018 report to shareholders, laying bare the huge financial wealth of the company which dominates...
01 March 2019
From: Breaking News

The National Association of Estate Agents has led the support for stricter new guidelines on transparency for referral fees. The clampdown means agents...
01 March 2019
From: Breaking News

The National Trading Standards Estate Agency Team has this afternoon revealed new industry guidance to make referral fees more transparent to...
28 February 2019
From: Breaking News

It’s been a theatrical week in Westminster with talk of defections and duplicity worthy of Shakespeare. Yet the estate agency world has...
23 February 2019
From: Features

A survey of 3,000 people by Zoopla suggests that 47 per cent of vendors believe the success of their sale was...
21 February 2019
From: Breaking News

In these tougher times, we recognise that helping agents win new inventory is the key to their businesses. There were more than...
20 February 2019
From: Features

There’s been more growth in the equity release sector, suggesting that fewer older owners are downsizing and are instead using their...
13 February 2019
From: Breaking News

The dust may have settled on the government’s recent announcement regarding housing and property complaints, but opinion is still split on...
09 February 2019
From: Features

At the end of January the Asian PropTech company PropertyGuru announced the imminent launch of beta-phase testing of its cutting-edge new product, PropertyGuru Lens. This...
06 February 2019
From: Breaking News

Hello and welcome to this week’s PJT. Everyone here let us know about their jobs news by emailing press@estateagenttoday.co.uk - please do...
04 February 2019
From: Breaking News

Kit Malthouse has been making headlines this week, but – in keeping with his tenure as Housing Minister so far -...
02 February 2019
From: Features

Purchasing a property. It’s a key life goal that so many Millennials aspire to - yet one that has become frustratingly...
02 February 2019
From: Features

By thinking outside the box, agents can truly embrace the idea of space-as-a-service and create entirely new, and highly valuable, streams...
30 January 2019
From: Breaking News

The Property Ombudsman is to give agents new guidance on dual fees, following a surge in complaints from the public. In 2017, TPO received...
29 January 2019
From: Breaking News

Agents need to focus on more targeted marketing using a mix of traditional and modern methods to optimise their position in...
29 January 2019
From: Breaking News

If you want an engaging page-turner novel for cold winter evenings, my recommendation is Our House by Louise Candlish, a bestseller...
26 January 2019
From: Features

When it comes to letting a property, it is important that landlords and renters have faith in their agent. The more...
26 January 2019
From: Features

Alongside hundreds of agents and suppliers, I recently attended the Guild of Property Professionals’ annual conference. As ever, it was a great...
26 January 2019
From: Features

The National Association of Estate Agents and the Association of Residential Lettings Agents have thrown their weight behind the government’s latest...
25 January 2019
From: Breaking News

The government has this morning set out wide-ranging changes to redress systems for agents, the sales and lettings sectors, and other...
24 January 2019
From: Breaking News

Former City analyst Anthony Codling - who is now the front-man for a new property portal - has set out why...
21 January 2019
From: Breaking News

I don’t think I can add anything more to the excellent 2019 pieces we’ve seen on EAT in recent weeks –...
19 January 2019
From: Features

I often speak of my wish to see property taken out of the hands of politicians. Indeed, this is likely to...
19 January 2019
From: Features

When it comes to building online reputation, Google is king. It is estimated that over 90% of consumers Google a business before...
19 January 2019
From: Features

A survey of 6,000 members of the public and 660 estate and letting agents has revealed some striking findings about how...
17 January 2019
From: Breaking News

As 2018 draws to a close, it is fair to say that stretched affordability and uncertainty over the Brexit negotiations has...
29 December 2018
From: Features

There’s nothing new about identifying 10 figures who have helped shape an industry over the past year, but that doesn’t mean...
28 December 2018
From: Features

When renting a property out, letting agents and landlords recognise that it is important to take a deposit from the tenant...
15 December 2018
From: Features

Two weeks to Christmas but no sign of our industry slowing down with more job moves announced in recent days. Please let...
10 December 2018
From: Breaking News

The ‘new broom’ owners of Zoopla have revealed that Gary Bramall is to be the firm’s new chief marketing officer charged with...
07 December 2018
From: Breaking News

The UK renting demographic is diversifying at a rapid pace. While the current market poses many challenges for traditional letting agents,...
05 December 2018
From: Features

With portal rivalry hotting up again, Zoopla has announced that with immediate effect it’s removing all non-property related adverts from all...
04 December 2018
From: Breaking News

Every other advert on the TV is featuring Santa Claus, snowmen or reindeer, the tinsel, trees and decorations are out in...
01 December 2018
From: Features

A platform that allows individual private sellers and landlords to list their properties alongside those from professional agents says it’s not...
27 November 2018
From: Breaking News

To say legendary ZPG founder and CEO Alex Chesterman left big boots to fill when he stepped back from day-to-day operations...
24 November 2018
From: Features

Estate and letting agents are being warned not to slow down too early in the run up to Christmas as it...
21 November 2018
From: Breaking News

Given that online property portals, dominated by a handful of websites, are by far the most popular home search method, it...
17 November 2018
From: Features

How will things be done in the future? There’s no knowing, of course, given the many variables at play, but it’s...
17 November 2018
From: Features

Traditional estate agent fees average just 1.1 per cent across the UK according to research from an agency comparison website -...
26 October 2018
From: Breaking News

Given that ‘UK buyers are the most digitally active home hunters’, with HSBC’s Beyond the Bricks report stating that 90% of...
24 October 2018
From: Features

Not so long ago, the best estate agents were those who did the best work for their clients and therefore built...
24 October 2018
From: Breaking News

It’s been nine years since we created a dedicated team of property receptionists to answer telephone calls on behalf of agents,...
20 October 2018
From: Features

The culture of impatience and instant gratification has a lot to answer for. It has forced the hand of the property...
17 October 2018
From: Features

The vast majority of new-build houses are to be sold as freehold with ground rents for new leases capped at £10...
14 October 2018
From: Breaking News

Local business reviews are becoming increasingly important for reputation management, with recent research showing 90% of consumers read online reviews before...
13 October 2018
From: Features

The government has unveiled a new body which, it claims, will raise agency standards. There is a long-standing commitment from the government...
12 October 2018
From: Breaking News

One of the brokers working with OnTheMarket says the portal will not be profitable until 2021, but predicts that its target...
12 October 2018
From: Breaking News

OnTheMarket’s trading figures for the six months to the end of July show, as predicted, losses while the company is building...
11 October 2018
From: Breaking News

The Advertising Standards Authority has banned an advertisement for a new development in London after complaints over claims about the yields...
10 October 2018
From: Breaking News

A government minister has told the estate agency industry that it must be more transparent over the issue of referral fees. In...
09 October 2018
From: Breaking News

An insurance company is launching a policy which it says will protect consumers with comprehensive cover in the event of a...
04 October 2018
From: Breaking News

The government, which only recently said there would be one Ombudsman covering the entire housing sector, has announced that there is...
02 October 2018
From: Breaking News

From where I’m standing there’s a lot in common between the debate between online and traditional agents, and the argument over...
29 September 2018
From: Features

You will perhaps have seen recently that the Government has decided to boost funding to the regulator, the National Trading Standards...
29 September 2018
From: Features

Some conveyancers must publish some price and service information on their websites and in other media from December 6, according to...
28 September 2018
From: Breaking News

Who are you and what does it say on your business card? Marco Ferrara, Director of Tili What is Tili and what does...
26 September 2018
From: 60 Second Interview

The perils of property competitions and raffles have once again been demonstrated, this time with the Advertising Standards Authority upholding three...
26 September 2018
From: Breaking News

The rise and rise of Equity Release continues with a more-than-doubling of the number of product options on the market in...
25 September 2018
From: Breaking News

A website claim by the London estate agency Moveli has been banned by the Advertising Standards Authority after a complaint from...
12 September 2018
From: Breaking News

There’s been a huge vote of no-confidence in online reviews, often used for marketing by many online agencies and some traditional...
11 September 2018
From: Breaking News

The Property Ombudsman has urged the government to bring the new homes build sector under consumer redress. New builds are not currently...
10 September 2018
From: Breaking News

Almost all buyers of new build houses who purchased a leasehold regret doing so, and the vast majority say they definitely wouldn't...
07 September 2018
From: Breaking News

Fresh data from a PropTech firm suggests that 'conveyancer absenteeism' is causing severe delays to property transactions. When You Move reports that...
06 September 2018
From: Breaking News

An upcoming event will see a panel of well-known agents and suppliers appeal for better collaboration between industry stakeholders, particularly CRM...
06 September 2018
From: Breaking News

The Property Ombudsman scheme (TPO) has announced a series of changes to both its board and internal processes. The organisation has also...
06 September 2018
From: Breaking News

Some 175,000 pieces of data relating to service in the conveyancing sector have been provided by 7,000 consumers for the second annual Conveyancer Awards...
06 September 2018
From: Breaking News

The Advertising Standards Authority (ASA) has upheld one of two complaints made against OnTheMarket's TV and print advertising. The complaints refer to...
05 September 2018
From: Breaking News

Hybrid agency Emoov has released research in which it claims consumers rank high street estate agency commission fees as the second...
05 September 2018
From: Breaking News

New rules set out by the Council for Licensed Conveyancers (CLC), which aim to support consumer choice, have been approved by...
03 September 2018
From: Breaking News

A downstairs bathroom could knock up to 6% off the value of a property, according to estate agents. Having a family bathroom...
03 September 2018
From: Breaking News

In a surprise weekend announcement the government has almost doubled funding for the National Trading Standards Estate Agency Team - the...
01 September 2018
From: Breaking News

OnTheMarket has seen another increase in listings to more than 10,500 offices, but it is repeating a warning that its free...
24 August 2018
From: Breaking News

A specialist property law firm is calling on the government to speed up changes in the law to avoid abusive leasehold...
23 August 2018
From: Breaking News

The UK division of US-based estate agency Keller Williams says agents need access to internal training if service levels across the...
16 August 2018
From: Breaking News

A PropTech firm has adopted the unusual position of claiming some agencies deliberately over-value properties in a bid to win instructions. Agent...
14 August 2018
From: Breaking News

The Property Redress Scheme says it’s recruited another 1,750 members following the shake-out last week when one of its rival redress...
13 August 2018
From: Breaking News

When Oakland A’s, a small-market team, stunned the baseball world 16 years ago by transforming itself into world-beaters on a shoestring-budget,...
11 August 2018
From: Features

Next week ludlowthompson celebrates its 25th anniversary. Here, I catch up with Stephen Ludlow, co-founder and now executive director of the...
11 August 2018
From: Features

The Council for Licensed Conveyancers says it wants legal practice websites to list cost information, including whether they have referral arrangements. The...
02 August 2018
From: Breaking News

In a world increasingly obsessed with all things digital, it's no surprise that many estate agents are choosing to experiment with...
01 August 2018
From: Sponsored Content

The big story to break this week in the property world was the announcement by the new owner of Humberts that...
28 July 2018
From: Features

‘Up’ is the key word in Rightmove’s figures for the first half of 2018, released to the City and to shareholders...
27 July 2018
From: Breaking News

The couple at the centre of a court case about agents’ fees say the issue could have been resolved earlier had...
27 July 2018
From: Breaking News

A businessman who’s just entered the estate agency industry says he’s got the secret behind Purplebricks’ success - even though he...
26 July 2018
From: Breaking News

The former head of Rightmove’s lettings division has blasted High Street estate agencies for “living in the past, charging exorbitant fees...
23 July 2018
From: Breaking News

We are currently engaged in consultations with our members to help to find a practical solution to the concern of the...
21 July 2018
From: Features

One of three schemes with government backing to offer redress for complaints about estate and letting agents has reignited the debate...
18 July 2018
From: Breaking News

The UK division of Keller Williams, the world's largest estate agency, says it can help entrepreneurial agents to set up their...
17 July 2018
From: Breaking News

It may not be a good idea for a journalist to be personal about a politician, so I write about our...
14 July 2018
From: Features

The Advertising Standards Authority says its compliance team is considering its next steps following the refusal of estate agency PDQ Estates...
12 July 2018
From: Breaking News

An agent from Cornwall who has waged a long-running campaign against online agencies in general and Purplebricks in particular has been...
11 July 2018
From: Breaking News

A left-leaning think tank is urging the Bank of England to manipulate the housing market to ensure house prices don’t rise...
11 July 2018
From: Breaking News

The government says its funding schemes such as Help To Buy will no longer be applied to what it calls “unjustified...
03 July 2018
From: Breaking News

Estate Agent Today is 10 years old this weekend. We hope you’ll agree that’s a cause for celebration and a great...
29 June 2018
From: Breaking News

Another Purplebricks ad has been stamped down on by the Advertising Standards Authority following a complaint by Hunters Property Group - but...
27 June 2018
From: Breaking News

A survey shows only 18 per cent of vendors favour reviews over personal recommendations when it comes to choosing an estate...
25 June 2018
From: Breaking News

The housing market “is clearly currently struggling to gain traction” and any real upturn ”will remain elusive over the coming months”...
20 June 2018
From: Breaking News

So what did you think of the match? A deserved 2-1 win or a lucky victory snatched from the jaws of...
19 June 2018
From: Breaking News

The For Sale board is one of the oldest marketing tools available to agents, but it is still considered one of...
13 June 2018
From: Features

Letting agents are being advised to think seriously about how they can recoup costs to help compensate for the introduction of...
09 June 2018
From: Features

Having recently attended FUTURE: PropTech in London, it struck me just how far the integration of property and technology has progressed...
09 June 2018
From: Features

A property portal that describes itself as free-to-list has launched today, taking the industry by surprise - however, at least one...
06 June 2018
From: Breaking News

As the process of making buying and selling more transparent continues to gather pace, the body that regulates conveyancers says it...
05 June 2018
From: Breaking News

The Federal Trade Commission - the US equivalent of the UK’s Competition and Markets Authority - will today discuss how the...
05 June 2018
From: Breaking News

A magazine which earlier this year claimed that two big corporates pressured customers to use their preferred mortgage brokers has now...
04 June 2018
From: Breaking News

Any letting agent appreciates the effort, dedication, and sometimes heartache, that comes with running a business yet equally knows that when...
30 May 2018
From: Features

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...
29 May 2018
From: Breaking News

National franchise agency Hunters has announced the opening of its latest branch in the Welsh town of Llandrindod Wells. The agency's third...
24 May 2018
From: Breaking News

Respected industry spokesperson Kristjan Byfield is continuing his fightback against the negative coverage of the agency industry in the mainstream press...
23 May 2018
From: Breaking News

Two online agents and a number of PropTech companies have been named in startups.co.uk's Startups 100 index. Coming in at number 64...
22 May 2018
From: Breaking News

How can you use data to benefit and better your business? It’s something you’ll no doubt have asked yourself down the...
21 May 2018
From: Sponsored Content

The Property Ombudsman has issued its annual report for 2017 and there’s good news for the estate agency side of the...
17 May 2018
From: Breaking News

The Bank of England’s Monetary Policy Committee has decided to keep the base rate unchanged at 0.5 per cent this month. The...
10 May 2018
From: Breaking News

Trussle, which describes itself as the UK’s first online mortgage broker, has won £13.6m in financing from international investors led by...
10 May 2018
From: Breaking News

Recent void statistics have had me wondering how agents can juggle client and consumer demands in the face of the impending...
05 May 2018
From: Features

Emoov founder Russell Quirk says that in some cases social media might give a more accurate picture of an estate agency’s...
04 May 2018
From: Breaking News

One of the three official redress bodies serving the estate and lettings agency industry has conducted a survey of complaints across...
02 May 2018
From: Breaking News

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...
01 May 2018
From: Breaking News

The battle to become the single ombudsman service after the government rationalises the redress system across housing has taken an unexpected...
24 April 2018
From: Breaking News

The long running spat between review website allAgents and hybrid agency Purplebricks reignited over the weekend following a Facebook post. A Purplebricks...
23 April 2018
From: Breaking News

Maplin, Toys R Us, Carpetright, Warren Evans – what do they have in common? All are well-known high street chains that...
21 April 2018
From: Features

There has been a big rise in activity in the equity release market based on data from the first quarter of...
19 April 2018
From: Breaking News

Purplebricks has issued a provocative response to the government’s new measures to promote a more professional and transparent house buying process. The...
11 April 2018
From: Breaking News

The conveyancing industry regulator has thrown its weight behind the government’s proposals to improve the buying and selling process. Stephen Ward, director of strategy...
10 April 2018
From: Breaking News

More details have emerged of the government’s proposals to enhance estate agency regulation, regulate referral fees, offer guides for buyers and...
09 April 2018
From: Breaking News

The government has announced further measures which will, in its words, “professionalise” house buying and the estate agency business. In yet another Sunday...
08 April 2018
From: Breaking News

As always seems to be the case with Purplebricks, the hybrid agency has had a good week...and a bad one. Undeniably impressive...
31 March 2018
From: Features

Three weeks has flown by (I missed an early deadline last week - apologies) and I find myself writing the next...
24 March 2018
From: Features

One of the most important aspects of running a successful estate or letting agency is being able to generate new business...
21 March 2018
From: Features

A magazine claims its investigations into the sales tactics of Countrywide and Connells suggest the two agency are “harming consumers, stopping them from...
21 March 2018
From: Breaking News

Have you noticed a new turf war going on on the fringes of the agency world? It’s not a high-profile battle like...
17 March 2018
From: Features

Greetings from Cannes, where the sun is finally shining over MIPIM. I’m sure many of you are out here, too, and...
14 March 2018
From: Breaking News

Ombudsman Services, which recently announced it was quitting its role as one of three approved redress schemes for estate and lettings...
12 March 2018
From: Breaking News

The Ernst & Young ITEM Club - a group of economists highly regarded by politicians and some sectors of the property...
12 March 2018
From: Breaking News

One of the world’s leading property technology analysts has compiled a major report on estate agents’ business models - an exercise...
07 March 2018
From: Breaking News

The provider of an automated valuation system has introduced a new feature to allow agents to amend the valuation if there...
06 March 2018
From: Breaking News

Firstly, a huge thanks to everyone who shared and commented on my first blog and for all those that emailed me...
03 March 2018
From: Features

A mergers and acquisitions specialist says traditional agencies have been pushed into becoming more innovative by the rise of portals and...
02 March 2018
From: Breaking News

When it comes to growing your business sustainably, maintaining a brand that is eye-catching and identifiable with your audience is vital...
01 March 2018
From: Sponsored Content

In a show of changing consumer behaviour in the property market, new research has revealed that digital-savvy movers are favouring specialist...
26 February 2018
From: Sponsored Content

Representatives from estate and lettings agencies as well as professional organisations have formed The Home Buying And Selling Group with a...
26 February 2018
From: Breaking News

The death of traditional TV – where viewers sit down together to watch shows at defined times – has been much...
24 February 2018
From: Features

A network of agents representing over 800 brands with over 4,000 branches has announced the launch of a host of new...
21 February 2018
From: Breaking News

Home movers are opting to use specialist conveyancers over local solicitors, according to new research. Conveyancing software firm InfoTrack says 43% of...
21 February 2018
From: Breaking News

The government has launched a surprise consultation on the creation of a new redress system for customers of agents and others...
18 February 2018
From: Breaking News

PropTech has been the industry soundbite for the last couple of years. For many of my fellow agents, I think it’s one...
17 February 2018
From: Features

ZPG has revealed that it had 58m visits to its property websites, Zoopla and Primelocation, last month. This is 10 per cent up...
12 February 2018
From: Breaking News

All eyes are on Agents’ Mutual’s first day of trading on the London stock exchange - just over five years after...
09 February 2018
From: Breaking News

Between October and December 2017, some £822 million worth of UK residential property was sold at auction, according to the Essential...
07 February 2018
From: Features

One of the three government-approved redress schemes for estate and letting agents says it’s quitting the sector this year - but...
06 February 2018
From: Breaking News

This year is going to be “challenging” for the housing market according to the influential Ernst & Young ITEM Club, a...
06 February 2018
From: Breaking News

The printing industry is in the midst of a decline as digital products and services displace printed materials, which is why...
03 February 2018
From: Features

Data from a firm specialising in lone-worker protection suggests that there has been a 27 per cent increase in the number...
02 February 2018
From: Breaking News

A new ‘quick buy’ property company claims it will make an offer on any home within 24 hours of the vendor...
01 February 2018
From: Breaking News

If you were under any misconceptions about how pivotal a role HM Land Registry is going to play in the future...
27 January 2018
From: Features

Agents’ Mutual has released more details of its float on the stock market, which begins on February 9 with a placing priced...
26 January 2018
From: Breaking News

A senior figure at the UK arm of American agency Keller Williams has suggested that Purplebricks won’t succeed in the New...
26 January 2018
From: Breaking News

Here’s how the LetsBid Property team is helping them do it. A new property platform called LetsBid has launched in the...
24 January 2018
From: Sponsored Content

The war between AllAgents review website and Purplebricks has continued with the site naming the hybrid agency the “worst rated one...
17 January 2018
From: Breaking News

Estate agents are making buyers and sellers feel pressured into paying for additional services so as not to miss out on...
10 January 2018
From: Breaking News

The body that regulates conveyancers says controversial referral fees should be disclosed earlier in the house buying process - but they...
10 January 2018
From: Breaking News

Well, I don’t know about you but after the holidays I've got an imprint just below my navel where my belt...
03 January 2018
From: Breaking News

A conveyancers’ trade body has told the government that it wants the house buying process to be modernised by having estate...
18 December 2017
From: Breaking News

PropTech start up OneDome, which supplies online booking and mapping tools, has teamed up with live chat service provider Yomdel in...
13 December 2017
From: Breaking News

A company supplying the conveyancing industry claims that new research reveals 55 per cent of home-movers are frustrated by a lack...
08 December 2017
From: Breaking News

Purplebricks is to work with respected review website Feefo - in addition to keeping its controversial existing link with Trustpilot which...
01 December 2017
From: Breaking News

The government says it is going to look at “bold options” to improve consumer redress across all aspects of housing -...
30 November 2017
From: Breaking News

Global investment bank RBC Capital Markets says OnTheMarket has the potential to undermine the pricing power of Rightmove and ZPG -...
22 November 2017
From: Breaking News

The housing industry has set out a list of demands in advance of the government’s hotly anticipated Autumn Budget on Wednesday. Despite...
18 November 2017
From: Features

A large part of the DCLG’s Call for Evidence on the home buying and selling process focuses on the role of...
18 November 2017
From: Features

A conveyancing body says it wants the government to allocate “a small fund” in next week’s Budget to promote research into...
16 November 2017
From: Breaking News

Chris Bell, a former chief executive of bookies’ organisation Ladbrokes, has been named as the non-executive chairman of Agents’ Mutual as...
03 November 2017
From: Breaking News

The Bank of England has raised the base rate from 0.25 per cent to 0.5 per cent. The Bank’s monetary policy committee was...
02 November 2017
From: Breaking News

The Guild of Property Professionals is launching a marketing campaign to promote the benefits of the No Sale, No Fee estate...
02 November 2017
From: Breaking News

The fact is that most house hunters simply do not have the time, let alone the inclination, to trawl around properties...
28 October 2017
From: Features

New figures from UK Finance, the umbrella body for finance houses, show gross mortgage lending in September rose to £21.4 billion...
26 October 2017
From: Breaking News

Complaints about a Purplebricks claim concerning its Local Property Experts have been rejected by the Advertising Standards Authority. Complaints came from PDQ...
25 October 2017
From: Breaking News

So at last someone has woken up to the fact that Purplebricks needs to be clearer about how it charges for...
21 October 2017
From: Features

Purplebricks has told Estate Agent Today it is more open about its business than almost any other agency and stridently rejects criticism about...
19 October 2017
From: Breaking News

The Advertising Standards Authority has ruled that two TV advertisements for Purplebricks cannot be shown again in their current form because...
18 October 2017
From: Breaking News

They say presentation is key (something that Theresa May now knows all too well after her calamitous conference speech). But equally...
14 October 2017
From: Features

There’s much said in the mainstream press about estate agency fees and how costly they can be for consumers. But one point...
11 October 2017
From: Sponsored Content

If an industry, which is going through a major change is going to truly implement change at every level, it must...
11 October 2017
From: Breaking News

UK estate agency commission levels are amongst the lowest in the world according to a league table compiled by an international...
03 October 2017
From: Breaking News

As those of us in the industry know, there is a fine balance to strike between disruptive technology – and the...
30 September 2017
From: Features

Confidence in buying property remains negative according to the quarterly sentiment measure undertaken by the Building Societies Association. Over a quarter of...
28 September 2017
From: Breaking News

A campaigning estate agency has taken the distinctly unusual route of exposing what it calls the ‘Top Ten Dirty Tricks’ which...
25 September 2017
From: Breaking News

It looks likely that Facebook will soon be able to list homes for sale in the US, in the style of...
21 September 2017
From: Breaking News

The ValPal Network is launching a new tool for its 4,100 agent users - an area barometer which reflects the buoyancy of...
21 September 2017
From: Breaking News

The founder of a new online sales assistance service says agents are often unfairly blamed by the public for failings in...
19 September 2017
From: Breaking News

One of the world’s leading property technology experts, who at one time was head of strategy at a property portal, says investing...
14 September 2017
From: Breaking News

Let’s be honest - few people saw this coming. The 89 to 11 per cent majority amongst Agents’ Mutual members for...
08 September 2017
From: Breaking News

ZPG - which already owns and operates Zoopla, PrimeLocation, Hometrack and the price comparison website uSwitch - has acquired the financial...
08 September 2017
From: Breaking News

New research has revealed that Britain's impending exit from the European Union is not a consideration for 71% of consumers. A study...
07 September 2017
From: Breaking News

The Property Ombudsman Scheme (TPO) has partnered with Yomdel to provide a 24/7 live chat service. Consumers can now seek 'independent dispute...
04 September 2017
From: Breaking News

“When an industry is new, still finding its feet, finding its purpose, the tendency is for those few people within it...
30 August 2017
From: Breaking News

Consumer group Which? says the public should be wary of claims made by online estate agents. This follows a series of complaints about...
29 August 2017
From: Breaking News

The Property Ombudsman has expelled a London lettings and estate agency for a year and is warning that the firm may...
23 August 2017
From: Breaking News

Not so long ago, new UK car sales were racing ahead, fuelled by confidence in the economic recovery, but car production...
19 August 2017
From: Features

Research from the Centre for Economics and Business Research has shown that the cost of the average rental deposit is expected...
19 August 2017
From: Features

Even if you didn’t watch it, you’ve almost certainly heard about it by now. The recent BBC Watchdog exposé of Purplebricks has...
09 August 2017
From: Breaking News

Agents’ Mutual has confirmed that it proposes to form a new company, OnTheMarket plc, to list on the AIM market of...
04 August 2017
From: Breaking News

A third of small building firms say that soaring material prices are squeezing their margins and almost a quarter have had...
04 August 2017
From: Breaking News

After a roller-coaster day on the Stock Exchange yesterday, Purplebricks has sought to defend itself against further possible share price losses...
03 August 2017
From: Breaking News

A housebuilder has changed the price listed on Rightmove to the full marketing price after an intervention by the Advertising Standards...
02 August 2017
From: Breaking News

There has been general support from the industry for the government’s apparent intention to ban new homes in England being sold...
26 July 2017
From: Breaking News

The Property Ombudsman has issued a year-long formal warning to consumers about an estate agency which failed to provide information concerning...
24 July 2017
From: Breaking News

For the second time in two weeks, experts are warning that new data protection laws could seriously disrupt the agency industry...
18 July 2017
From: Breaking News

For those of us working within the property sector, we’re in the very midst of what, for generations, has been one...
14 July 2017
From: Features

PropTech start-up OneDome - which describes its products as allowing traditional estate agents to challenge Purplebricks and other online rivals -...
13 July 2017
From: Breaking News

How many property professionals are truly happy with their revenue? High levels of competition from new market entrants is a significant...
08 July 2017
From: Features

The Advertising Standards Authority has upheld a complaint over a Purplebricks website statement featuring testimonials from clients; the complaint was made...
05 July 2017
From: Breaking News

The managing director of ZPG Property Services says his firm will never ‘go around’ an agent in order to directly work...
04 July 2017
From: Breaking News

Another senior industry analyst says the time is fast approaching for Rightmove to either shift its focus to take account of...
03 July 2017
From: Breaking News

Mark Goddard was the founder and CEO of The Property Software Group (PSG), a property software solutions firm established in 2007,...
01 July 2017
From: Features

Few things provoke argument within the industry more than the online v traditional agency debate - and within that debate, nothing...
30 June 2017
From: Breaking News

The Queen’s speech to the British parliament this week was a scaled-back affair, which was unsurprising given the Grenfell Tower fire,...
23 June 2017
From: Features

The Property Ombudsman’s annual report reveals a significant increase in the number of formal complaints resolved by the scheme and a...
22 June 2017
From: Breaking News

A consumer group says it is giving what it calls “the top 1,000 estate agents in England and Wales” badges to...
22 June 2017
From: Breaking News

A cluster of conveyancing and legal experts, known as the Legal Sector Group, has published a raft of proposals on leasehold...
21 June 2017
From: Breaking News

An estate agent claims that chain management tool View My Chain has helped his firm to deal with chains involving online...
19 June 2017
From: Breaking News

A telephone number is more than just a number. To consumers, it gives useful information about the company it belongs to....
12 June 2017
From: Sponsored Content

The industry’s three government-approved redress schemes have this week issued an updated version of their Memorandum of Understanding (MOU). The MOU is...
07 June 2017
From: Breaking News

The recent rise in consumer complaints against sales and letting agents suggests that there is a general lack of trust and...
27 May 2017
From: Features

Since we last spoke, the ESTAS – the biggest and best property awards ceremony in the UK – has been and...
27 May 2017
From: Features

ZPG has published its half-year figures this morning showing a six per cent rise in the number of agents and a...
24 May 2017
From: Breaking News

Two of the most influential figures behind the PropTech sector have run a microscope over Rightmove’s business model and technology -...
22 May 2017
From: Breaking News

The Conservative Party says it wants greater competition and more digitisation to cut the costs and reduce the amount of time...
22 May 2017
From: Breaking News

The Conservatives now say they are not resuscitating Home Information Packs, despite a suggestion by a prominent former minister that they "had...
19 May 2017
From: Breaking News

The Conservatives have this morning announced a reform of the house buying process in the party’s manifesto for the June 8...
18 May 2017
From: Breaking News

Given that around 95% of property searches now start online, it is more important than ever that an agent has an...
12 May 2017
From: Features

The Guild of Property Professionals, which has over 800 agent members across the country, has this week launched a new website. The...
12 May 2017
From: Breaking News

Odds are that you use TripAdvisor when you book a restaurant or hotel; perhaps you scroll down Amazon before clicking ‘buy...
29 April 2017
From: Features

I was recently contributing to whitepaper by a major bank about the future of the property industry and, as I was...
27 April 2017
From: Breaking News

The new chief executive of the Guild of Property Professionals has accused some online agents of carrying out “aggressive” marketing campaigns...
26 April 2017
From: Breaking News

As debate continues over the merits of upfront fees against post-sale commission for agents and consumers, the fledgling UK ProperTech Association...
25 April 2017
From: Breaking News

In recent years the mortgage industry has gone through some testing times. Recession and regulation have led to more stringent lending...
08 April 2017
From: Features

In this Natter we have an exclusive interview with David Cox, CEO of ARLA Propertymark and one of the best-known figures...
08 April 2017
From: Features

The bitter war of words against Purplebricks waged by the fledgling Charter for Independent Estate and Letting Agents reached a new...
07 April 2017
From: Breaking News

This week, it would be very easy for me to focus on the startling figures that easyProperty logged with Companies House...
05 April 2017
From: Breaking News

For my latest Property Natter I have sought the opinions of two well-known property consultants - Michael Day, managing director of...
01 April 2017
From: Features

New research conducted for ZPG claims that Zoopla’s ‘national spontaneous brand awareness’ is at an all-time high - with the gap...
22 March 2017
From: Breaking News
It seems prop-tech is exploding at a scary rate, and the latest brands are all trying to grab our attention by...
17 March 2017
From: Sponsored Content

Agents who ignore critical reviews of their services do so at their peril as new figures reveal high levels of readership...
14 March 2017
From: Breaking News

The Office for Budget Responsibility, which released its latest economic forecasts on Wednesday, has adjusted its prediction for UK house prices…again. It...
11 March 2017
From: Features

Fledgling trade body The Charter for Independent Estate and Letting Agents (CIELA) has described Purplebricks as the 'biggest enemy currently facing...
07 March 2017
From: Breaking News

The Conveyancing Association (CA) has this week published a consumer guide on leasehold property. The document, released yesterday, has a specific focus...
07 March 2017
From: Breaking News

Over 60% of UK consumers think that Estate Agents’ Photos Are Very Poor To Average A recent survey* by dedicated property photo...
02 March 2017
From: Sponsored Content

The fledgling Charter for Independent Estate and Letting Agents has released to the media the text of a complaint letter it...
02 March 2017
From: Breaking News

The fledgling group of independent agents which has already launched attacks on online agency operators in general and Purplebricks in particular...
01 March 2017
From: Breaking News

Estate agency Butters John Bee has been told by the Advertising Standards Authority not to re-run an ad because of an...
01 March 2017
From: Breaking News

Online agency HouseSimple has been told that by the Advertising Standards Authority that its TV advertisement including the claim ‘sell your...
22 February 2017
From: Breaking News

A competition organised by Real Hot Property - which says it “aims to be Europe’s largest property portal” - has been...
22 February 2017
From: Breaking News

HMRC and the National Trading Standards Estate Agency Team have agreed new procedures to “enhance and ease the current flow of...
20 February 2017
From: Breaking News

Housing minister Gavin Barwell has told the NAEA conference that there is no quick fix for the country’s housing shortage -...
10 February 2017
From: Breaking News

The National Association of Estate Agents is rebranding to Propertymark NAEA and the Association of Residential Letting Agents is to be...
10 February 2017
From: Breaking News

Annoying isn’t it. You take on a stunning property, agree a compelling asking price and your Vendor is desperate to get the...
02 February 2017
From: Sponsored Content

Some of the industry’s leading technical experts are this morning launching a new group, the UK PropTech Association, which has already...
01 February 2017
From: Breaking News

The Advertising Standards Authority (ASA) has informally resolved a complaint made against online estate agency eMoov. The complaint challenged whether two statements...
25 January 2017
From: Breaking News

Online estate agents have been accused to “the callous exploitation of naive sellers” by the software executive behind the idea to...
18 January 2017
From: Breaking News

A post-Christmas treat this week, as I carry out a Q & A with one of the leading figures in property,...
14 January 2017
From: Features

EweMove - the hybrid agency now part of Martin & Co’s Property Franchise Group - is slashing its up-front franchise fee...
09 January 2017
From: Breaking News

One of the founders of hybrid agency Purplebricks says sellers in the UK may never accept the sale of their property...
09 January 2017
From: Breaking News

OnTheMarket is to advertise across 40 channels this month, in the build up to its second anniversary at the end of January. The...
06 January 2017
From: Breaking News

This is the final Estate Agent Today until Tuesday January 3 2017, so everyone at Angels Media sends all good wishes for...
30 December 2016
From: Breaking News

Technology has been continuing to shape the way estate agents manage their customer service offering for years. It’s now a completely...
17 December 2016
From: Features

Conveyancers are to be told to publish the charges for their house-moving services in a bid to help consumers and to...
16 December 2016
From: Breaking News

Zoopla and OnTheMarket have given their first reactions to Rightmove's portal juggling extension of its property re-listing deadline from two weeks to...
14 December 2016
From: Breaking News

The ESTAS awards have a new main category sponsor - PropTech company OneDome. The OneDome service, launched last month, provides free-to-use information...
14 December 2016
From: Breaking News

The Financial Conduct Authority is to investigate mortgage competition, including the introduction of clients to lenders by estate agents. It’s part of...
13 December 2016
From: Breaking News

The Conveyancing Association has revised its wish-list of reforms to, in its words, “ensure fewer delays, a less costly process, and...
07 December 2016
From: Breaking News

2016 has undoubtedly shone a spotlight on the reviews industry and drawn into question the legitimacy of online customer reviews. Amazon, amongst...
03 December 2016
From: Features

Countrywide’s marketing chief says the estate agency group’s controversial hybrid sales model - to be rolled out to a quarter of...
23 November 2016
From: Breaking News

The Royal Institution of Chartered Surveyors is the latest body within the industry to warn its members against portal juggling. Following statements...
15 November 2016
From: Breaking News

There were some absolutely brilliant figures released recently by telephone answering specialist, Moneypenny. The highest call volumes diverted from agents to Moneypenny occurred between 10am-11am...
12 November 2016
From: Features

The ESTAS, the unique customer feedback and awards scheme for estate and letting agents and other sectors of the property industry,...
10 November 2016
From: Breaking News

The award-winning online agency HouseSimple has had one of its advertisements banned by the Advertising Standards Authority. The advert was a poster for...
09 November 2016
From: Breaking News

A debate discussing how online and traditional estate agency would develop in the future, organised by City investment consultancy Jefferies, has...
09 November 2016
From: Breaking News

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...
05 November 2016
From: Features

Portal juggling has been defined as one of a number of "emerging threats" aimed at deceiving consumers through the manipulation of...
03 November 2016
From: Breaking News

The Advertising Standards Authority says a Market Harborough firm's leaflet claiming it had 'more sales' than any other agent earlier this...
02 November 2016
From: Breaking News

All estate and letting agents now have a website – but just how effective is yours? Your 'virtual shop window' is now...
31 October 2016
From: Sponsored Content

One of Britain’s most respected veteran estate agents, Hugh Dunsmore-Hardy, is urging new recruits to the industry to join what he...
27 October 2016
From: Breaking News

A website live chat provider claims research shows that the facility significantly influences activity amongst users of websites on which it...
25 October 2016
From: Breaking News

Online reviews play an increasingly vital role in shaping the decisions of customers. Practically everyone using the internet to compare estate...
22 October 2016
From: Features

One of the world’s leading property portal and online consultants says Purplebricks, which is now operating in Australia and the UK,...
18 October 2016
From: Breaking News

Conveyancing is the most complained about area of law in England and Wales – accounting, on average, for nearly a quarter...
14 October 2016
From: Features

The Advertising Standards Authority has explained to Estate Agent Today why many of the complaints made against estate and letting agents...
13 October 2016
From: Breaking News

eMoov founder and chief executive Russell Quirk has launched another online petition, this time calling for mandatory licensing of estate agents. The...
10 October 2016
From: Breaking News

Suzy Lamplugh was just 25 years old when she disappeared whilst working as an estate agent in London in 1986. She’d...
07 October 2016
From: Features

Three decades after 25-year-old Suzy Lamplugh disappeared on a house viewing, the charity set up in her name is calling on...
05 October 2016
From: Breaking News

The Property Ombudsman scheme’s annual report, just released, reveals that there has been a dramatic 32 per cent surge in the...
04 October 2016
From: Breaking News

The Property Ombudsman scheme (TPO) has announced that it will be issuing updated versions of all its Codes of Practice on...
27 September 2016
From: Breaking News

Zoopla has formally announced the launch of its new 'Invest' channel, which has been designed to provide consumers with the opportunity...
27 September 2016
From: Breaking News

Who are you? Nick Dyoss, Group Business Development Director, SearchFlow, property intelligence specialists You have a high profile within the conveyancing search industry,...
26 September 2016
From: 60 Second Interview

When marketing a property for sale, there are a number of attributes that buyers and sellers today expect ‘as standard’, but...
23 September 2016
From: Features

Barely a week goes by without an announcement relating to the latest player entering the online agency world and when they...
23 September 2016
From: Features

Zoopla Property Group (ZPG) has announced the launch of a new feature on its website which will help estate agents to...
20 September 2016
From: Breaking News

This week, tech startup Habito claims to have launched the world's first artificially intelligent 'digital mortgage adviser'. The robo-adviser takes into account...
16 September 2016
From: Breaking News

A new website has launched with the aim of providing vendors, landlords, buyers and tenants with an easy way of registering...