Archive

In this thought leadership article, Videosign CEO Steven Tallant looks at electronic signatures and conveyancing and whether the time is nigh for the...

2021 redefined what it meant to offer exceptional customer experiences for consumers across multiple industries, but particularly for the residential property...

The Modern Method of Auction (MMoA), also known as Conditional auction, can sometimes get a bad rap. However, much of the...

The existence of online agencies means some consumers believe real life estate agents are unnecessary in a deal - but the rest of...

The property industry and its many stakeholders are key participants in a global digital transformation that has been underway for quite...

Rightmove - which for some time has linked solely with iamsold to provide the controversial Modern Method of Auction system to...

ESTAS has announced that FocalAgent, a visual content supplier to estate agents, has signed up as an executive partner for the...

As we motor towards the next major global climate change conference – the UN’s COP26 being held in Glasgow from 31...

Our story yesterday on whether agents should continue to dress formally post-pandemic seemed to relight the fire on a long-time debate...

The pandemic has led to many people ditching more formal wear as they work from home on a more regular basis,...

The end of the stamp duty holiday, which was introduced in July 2020, is now only a few weeks away. The upcoming...

2020 gave rise to an exodus from the city as work from home became the mandated norm for large swaths of...

The Victorian phrase “as safe as houses” well surmises the security of the housing market as, whether they are buying or...

Over the last three years there has been a quiet revolution in the tenant referencing market. Starting with the 2019 tenant...

A TV advertising campaign begins today to promote SmartVal, its real-time valuation tool available on the Boomin portal. The advertisements will start...

It may be the final day of August but Propertymark has first out of the blocks with advice for agents to...

The work of the National Trading Standards Estate and Letting Agency Team is “vital” it claims - and the case of the...

A banned West Midlands estate agent has today been sentenced to a custodial sentence of six weeks, suspended for two years, and fined £4,000 at Wolverhampton Crown Court after pleading guilty...

The estate agents’ trade body has set out three ways conveyancers can further help the sales process. Propertymark has made the suggestions...

Representatives of Rightmove, Zoopla, OnTheMarket, Boomin and OneDome portals are to be quizzed in an industry Question Time session next month. Russell...

Zoopla has issued a data-heavy statement on its services for agents - just days after Boomin criticised it for being over...

The head of Boomin has attacked Rightmove for the fees it currently charges agents, the likelihood of higher fees to come,...

Some 18 months on, we’re only just beginning to understand the impact of Covid-19 and how it’ll shape the future economy...

The controversial ViewRabbit service, which proposes to charge prospective buyers and tenants for viewing properties, may seek international investment. The site has...

Propertymark has welcomed the move by Housing Secretary Robert Jenrick to help make certain leasehold flats more attractive to would-be buyers...

A new service launched over the weekend, proposing to charge buyers £30 for a “guaranteed” viewing, has split opinions amongst estate...

Propertymark says a new pay-per-viewing service is “interesting” but warns agents to protect themselves by abiding by consumer protection regulations. The warning has come following...

In this week’s In Conversation Today, we have another industry big-hitter and one of the most high-profile female leaders in property...

Initiatives by property portal Residential People and mortgage lenders Paragon Bank and Foundation Home Loans help people to find, buy or...

The end of a largely-forgotten mortgage initiative connected with the pandemic could end up derailing the current strong housing market, agents...

As we slowly ease out of lockdown and back to something closer to normality, some legacies of the pandemic will be...

Who are you and what does it say on your business card? Matt Ratliff, Chief Technology Officer of Sort Group. How has your...

Who are you and what does it say on your business card? I’m Jamie Cooke, Co-Founder and Managing Director of iamsold, part...

Purplebricks has addressed its critics on house sales by pledging to return vendors’ upfront fees if the agency fails to find...

Zoopla has launched a new advertising innovation which it says will help both agents and housebuilders as they seek to capitalise...

The race to complete home sales before the stamp duty holiday came to an end on June 30 has created what...

It doesn’t seem that long ago that 2D floorplans were considered cutting edge – but it’s safe to say they’re now...

A third of owners would consider moving more regularly if the stamp duty holiday on the first £500,000 of a purchase...

Back in April, leading portal Zoopla launched a new multi-million-pound marketing campaign, its biggest ever, to help agents capitalise on the...

The Competititon and Markets Authority says it’s to look into reviews on Google and Amazon, and see whether the online giants...

For the second time in two working days, a report suggests that ever-higher numbers of buying are paying over the asking...

There’s been a dramatic slump in instructions for online agencies, particularly Purplebricks, according to data produced by one online firm itself. 99Home...

The Competition and Markets Authority has struck a deal with house builders over leasehold abuses. Aviva has committed to remove certain terms...

As agents, we’ve finally got used to the word PropTech - some of us even like it! What’s more, PropTech has,...

Over the last 15 months (basically since the ‘c’ word entered our daily vocabulary) agent websites has become more crucial than...

ESTAS has announced that SDL Property Auctions has become an executive partner for the 2021 Forum and Awards sponsored by Coadjute. In...

Swiss investment bank UBS has advised investors to sell their Purplebricks shares as the market share for the controversial agency appears...

A former commercial director of Zoopla, who worked at the portal for 12 years, has been named as managing director of...

In the third part of this series, Neil Cobbold – Chief Sales Officer at rental payment automation provider PayProp – explores...

OnTheMarket’s new chief executive has posted his first full year’s trading figures - and they suggest the portal is making progress...

The growth of the internet and technology has transformed virtually every aspect of our lives, including how we approach the property...

Boomin says it’s going to “reinvent the YouTube channel for property.” The portal’s new YouTube channel has gone live with five unique...

OnTheMarket has announced new functionality in a direct bid to take on Rightmove and Zoopla. The functionality, to go live within the...

Tech is a fantastic enabler but should never be a complete replacement for the human interactions that add real value to...

Movebutler, the digital onboarding platform from online auction specialist iamproperty, says it has some 900 agency branches signed up. These include Martin...

Rightmove is to review the processes of an online platform which directly uploads sellers' property details via an app. Two years ago...

The free to list portal Residential People has launched what it claims to be a new Map View feature which “goes...

Digital marketing agency Angels Media and digital platform Gazeal have announced an exclusive strategic partnership to help improve and speed up...

Sarah Edmundson, the chief executive of the Agents Together charity - set up by the Bruce brothers, Michael and Kenny -...

In recent years, the property market has been taking steps to become more digital – with HM Land Registry leading the...

Propertymark has produced a new guide for estate agents in the wake of the latest step on the roadmap out of Covid...

The Trading Standards agency team has outlined to Estate Agent Today the process it will follow to improve what it calls...

The controversial demands of Trading Standards for more “material information” to be provided upfront in property details have been criticised by...

Over the next few years, the property sector is set to change for the better – all thanks to PropTech. While the...

The number of properties coming on the market is still not meeting the huge demand from buyers, but the level of...

OnTheMarket has signed an exclusive commercial partnership with property data specialist Sprift, to provide free market appraisal guides. These can be customised...

TM Group and sales progression solution mio have signed up as partners for the 2021 ESTAS Forum & Awards, sponsored by...

Who are you and what does it say on your business card? I’m Ben Ridgway, Group Managing Director at iamproperty. What is iamproperty...

Even before the pandemic, the estate agency sector was evolving considerably as a younger generation started buying, selling and letting homes,...

Changes to the way the property market operates over the last year - with increased flexibility and remote interactions - has...

A market analysis by Fine & Country suggests that annual house price inflation could hit 10 per cent next month. Nicky Stevenson,...

Zoopla says house builders “are at the heart of everything we do” and it is revamping its New Homes marketing offer...

We have more regulations controlling the sector than ever before and we have more ‘regulators’ involved in controlling the sector than...

The private treaty process has been in need of modernisation for a long time. When we open an account with a...

With property transactions taking longer than ever and many people operating at capacity, it is easy to overlook the progress made,...

A consumer financial service suggests it’s already too late for most buyers to meet the latest stamp duty holiday deadline of June...

As the property market continues to boom, competition between portals such as Zoopla, Rightmove, OnTheMarket and Boomin has been hotting up...

Momentum is building for agents to provide more information on property details and portals - not wait until a prospective buyer...

Some 45 per cent of people who had their home valued by an agent or sold it in the past three years discovered it...

National Trading Standards wants agents, portals and industry groups to come up with ways to provide basic essential material information ‘upfront’.  The National...

Jason Tebb, the ex-Foxtons agent who is now chief executive of OnTheMarket, has given his first in depth public interview since...

We’re officially transitioning to summer – marked by the clocks going forward and warmer weather – just as restrictions start to...

A survey of 5,000 agents suggests the slow house selling and buying process is one of the biggest challenges facing the...

The founder of Zoopla has returned to the property market with a new proposal to disrupt how agents buy and sell homes. Alex...

Today is the day that non-essential retail reopens as part of the government's roadmap out of lockdown. For the majority of the...

The property market has performed strongly in recent months  as the impact of the pandemic has encouraged more people to move...

The Bruce brothers' new portal Boomin has launched a day early - and no, this isn't an April Fool. The site went live...

Mental health – and the importance of good mental health – has become a vital thing for all of us in...

OnTheMarket has signed a big media deal with the UK’s largest news publisher. The deal is with Reach, which owns nine national...

Here are the first three TV adverts for Boomin, the new property portal which launches on Friday.The new website launches early...

Agents who use cheap PropTech could end up spending a lot more than they expect, according to an industry expert. Anton Babkov,...

New data from The ValPal Network suggests 57 per cent of leads are generated outside office hours, putting the emphasis on...

Who are you and what does it say on your business card? Hi, I’m Kersteen McConnell and I am a Business Development...

The Law Society is to pilot upfront conveyancers’ information for home buyers and sellers. This will involve the TA6 form which contains...

Energy Performance Certificates ought to be scrapped because they are outdated and not fit for purpose. That’s the view of an influential...

Two of Britain’s largest house builders have reacted sharply to calls by Housing Secretary Robert Jenrick and the Competition and Markets...

Purplebricks is now part of the mainstream landscape of British estate agency. There - I said it. An agency whose whispered name...

The events of the last 12 months have potentially shaped the future of our sector for years to come. There has been...

The Guild of Property Professionals is to offer a formal agency qualification as it goes increasingly on the offensive in a...

Later this year, on October 22, the ESTAS 2021 will take place in London. The glittering ceremony will welcome property professionals...

Purplebricks is to tilt its marketing increasingly towards local advertising on traditional and online platforms, and promoting the ‘on the street’...

An industry group charged with trying to make house buying simpler and quicker says it’s made a breakthrough on ‘upfront’ information...

Last year saw a monumental shift in almost every aspect of our lives: not least the way we work, socialise and...

Agents are up in arms at a Rightmove restriction temporarily preventing access to parts of its listing back-end.  Agents received an email...

The increasingly common live-streaming of property viewings is becoming a source of lead generation according to an industry supplier. The creators of...

The property sector is in the middle of a boom and demand is high. Last week’s announcement that the stamp duty...

Over the last year, the majority of the UK workforce will have spent some time working from home as a result...

Propertymark has set out a four point strategy for the future of the organisation. The body - which encompasses the National Association...

A panel of estate agents recently participated in a webinar to discuss the benefits of livestream open house viewings. The webinar, part...

When I joined Zoopla, I took the same approach that I always take whenever I enter a new sector: I was...

With just two days to go, it's fair to say the property industry is eagerly awaiting Chancellor Rishi Sunak's Budget statement...

Pre-pandemic, virtual and video viewings were a nice little add-on for some agents, but they were far from universally used and...

Much of the agency industry has reacted with delight at the extension of the stamp duty holiday deadline until June. Rightmove estimates...

Zoopla says it has so far delivered almost £80,000 in agent fees through its access to the Modern Method of Auction. MMA...

OnTheMarket says it’s going to increase investment in new products and services, and invest further in ‘internal website development resources’. In a...

The Law Society for England and Wales says it wants action now to prevent tens of thousands of  transactions collapsing at...

Members of Propertymark are left wondering today what if any future there is for the industry’s trade body. The shock resignation yesterday...

Reservation Agreement specialist Gazeal is to sponsor the Estate Agent categories at The ESTAS later this year. Gazeal chief executive Bryan Mansell...

A huge number of additional transactions completing in the next few weeks due to the stamp duty holiday provides estate agents...

Agents should put as much emphasis on ensuring a house move actually happens as on winning the instruction to begin with,...

Let’s address the elephant in the room first - the property sector and how we market properties is changing. Gone are the...

A new body which says it will “champion better outcomes for buyers” is described as independent but is to be chaired...

This time out, I’m in conversation with one of the big three established portals. Since it was founded in 2007, Zoopla...

Property portals remain an essential marketing tool for estate agents and their value is clearly appreciated by consumers. However, with a...

Technology has advanced in leaps and bounds in recent years, undoubtedly improving many parts of the moving process for both estate...

The ongoing Covid-19 pandemic has changed the way we evaluate our lives and, looking more specifically at the property market, it...

Boomin has denied that it will ever allow direct property sales, cutting out estate agents. Founder Michael Bruce says the new service...

Zoopla has revealed a multi-million-pound programme of future developments which have taken 18 months to finalise. Chief executive Charlie Bryant has told...

It’s been some time since online agencies have ventured into crowdfunding to raise investment, but easyProperty has now done so -...

A PropTech supplier says the conveyancing process is “antiquated” and buyers and sellers would be better served if they were ’shadowed’...

In a wide-ranging video interview for his Move iQ service, Phil Spencer speaks to buying agent and TV property pundit Henry...

The last few months have seen property agents work hard to continue delivering quality client communications and maintain an increasingly digital...

A PropTech company has won a grant for a project to improve ID verification in the buying and selling process, via...

The Financial Conduct Authority is extending the ban on repossessions by two months until April 1, in light of the pandemic. The...

Government guidance on how agents can continue working during the lockdown has given a new importance to virtual viewings, says an...

Independent agents inspired by the Say No To Rightmove campaign are to launch a rival portal next month. Wearethemarket is a portal...

New figures from the Bank of England show that mortgage approvals rose 7.0 per cent in November to reach 105,000 -...

Following a turbulent 2020 in which the property market and the professionals working within it excelled in the face of unprecedented...

In a dramatic New Year’s Eve statement on the London Stock Exchange, Countrywide has agreed the terms of a recommended offer...

Propertymark has told the government that it needs to introduce overarching regulation of agents now, because existing piecemeal provisions are unmanageable...

Many independents will be based in the capital, but given its size and breadth they may get drowned out even more...

NAEA Propertymark has written to the Scottish Government demanding it extend the current Land and Buildings Transaction Tax holiday - the...

Purplebricks says it’s to continue to test new pricing models next year - and has not ruled out completely moving away...

OnTheMarket is to undergo a revamp under its new chief executive, former Foxtons agent Jason Tebb - who has been given...

The Property Ombudsman says there have been more complaints lodged about agents so far in 2020 than in 2019. This is despite...

Solicitors’ leaders say members of their industry are suffering mental health problems as a result of the workload to meet the...

A study of 2,000 home owners shows that over a third have felt pressured by an agent into use its in-house mortgage...

First off, hello and welcome to this new series – appearing in Estate Agent Today’s Breaking News section each month –...

MPs lobbied by agents to extend the stamp duty holiday are staying firmly on the fence with standard answers and no...

A petition has been launched demanding a stamp duty holiday extension. The online petition is the idea of Jonathan Steel - a layperson...

As we approach the most unusual of festive periods, many property professionals will already be thinking about the January market and...

‘Many are in complete denial about the time it takes and still think it’s eight to 10 weeks.’ I won’t tell you...

The industry regulator who comes into force when the Regulation of Property Agents’ recommendations are adopted may take over versions of...

One of the oldest portals in the UK, Mouseprice, has been bought by a service which describes itself as the country’s...

One of the hybrid agency sector’s leading agents says there are key lessons our industry can learn from the collapse of...

The Property Ombudsman has joined calls for greater disclosure of referral fees by agents.  The issue has become a hot topic in...

So, we’re back to where we were in the spring, more or less. England is in a national lockdown again to...

The Guild of Property Professionals is urging the industry - all agents, not just its own members - to lobby MPs...

Zoopla’s research team is anticipating the first quarter of next year will see the current boom continue as 100,000 additional sales...

The Boomin portal, which incentivises agents to cross-sell and benefit from referral fees, is to receive advice on fee disclosure from...

A slight change to the normal column this week. I was very fortunate to be given the virtual floor at the...

Estate agents can stand out from the crowd and help consumers through lockdown by providing a more secure sales process, a...

The soon-to-launch portal Boomin - set up by the people who founded Purplebricks- has signed another 10 independent agents. They are all...

The advertising watchdog has told the agency industry to clean up its act on four issues, with clarity over fees being...

Zoopla is the first UK property company to launch advertising on Pinterest, the lifestyle picture-centric social media platform. A statement from Zoopla...

The second England-wide lockdown is here. The good news is that this time round, the property market remains open for business,...

Many agents are brilliant at giving a personal touch and are professional in the way they treat customers, but I would...

Kate Cox, Moneypenny's chief marketing officer, provides agents with an in-depth guide on lead capture. Alongside uncovering the importance of lead capture...

The Royal Institution of Chartered Surveyors says its new Home Survey Standard will be implemented from March and will represent a...

The six brands that make up The Property Franchise Group are the latest signings for yet-to-launch portal Boomin. TPFG’s brands are national...

The UK lettings market is no stranger to technology. But only a few of the early initiatives have remained, and landlords...

Letting agents and landlords have faced huge change and uncertainty this year, with Covid-19 the major driver. But even before the...

A new survey has been launched by the Residential Property Surveyors Association. The RPSA - which wants to rival the RICS as...

A leading board member of NAEA Propertymark warns a small number of rogue agents continue to flout anti-money laundering regulations - and...

Advanced information released today about Boomin suggests it will seek a much closer relationship with agents than existing portals, with lifetime...

We can all agree that the recovery of the property market since May has been outstanding. The latest data from Zoopla...

“I’ve got 47 years of experience as an agent. Do I still have to get a qualification?” asked one attendee at...

Chancellor Rishi Sunak has been told to avoid a stamp duty holiday cliff-edge next March at any price - because it...

The proliferation of free and accessible digital services has - at face value - brought us many great things: same-day deliveries,...

Putting fingers to keyboard to create blogs and articles isn’t always the easiest job for agents, particularly when meetings, viewings and...

It’s a given these days that your business needs to be on social media. Consumers spend a large portion of their...

Generating leads is a crucial and age-old part of estate agency. Before the internet, lead generation was just as important to...

Staying on top of the numbers and figures in a constantly changing industry can be stressful. Changing property prices can be...

Another attempt is being made to introduce property logbooks to the selling and buying process, and agents are invited to play a...

The Covid-19 pandemic has impacted the way every industry operates and the property sector is no exception. Following an enforced seven-week...

The new Boomin portal being launched shortly has named 10 high profile agency chains as founding members. The 10 give the new portal...

The only certainty at the moment is ongoing uncertainty. It’s something we’ve got used to in 2020, but it’s still not...

The latest review by the National Trading Standards Estate and Letting Agency Team into referral fees places the outdated practice of...

In early September, mio achieved an industry first with the release of the mio chain view API. Now, all the parties...

The National Association of Estate Agents has thrown its weight behind the recommendation of Trading Standards that agents must by law be...

Customers must be told about third party referral fees when buying or selling a home says the National Trading Standards Estate...

Online agency easyProperty has announced four new areas to its portfolio to build on its existing 41 locations - and it’s seeking...

Property technology company OneDome, which operates two portals - OneDome and Nethouseprices - has raised another £5m in funding.  It says it...

The cross-sector group looking at reforming the sales process has agreed a new pledge which it says introduces greater transparency for...

One of the many new portals recently launched has made a pitch for agents to join because of its referral fees...

Seller and landlord leads are what makes estate agency tick. Without them, new business is nowhere to be seen and you...

With the high street open again, and the Chancellor’s temporary stamp duty holiday helping to stimulate the market, estate and letting...

Almost two fifths of property buyers don't know what conveyancers and solicitors do, according to new research. My Home Move Conveyancing's survey...

Ahead of the launch of a new iBuyer platform later this year, agents are being invited to attend two webinars hosted...

A new PropTech startup is giving prospective buyers the opportunity to receive due diligence at a fraction of the time and...

PropertyHeads, a portal which describes itself as the industry’s social network, has sold a three per cent stake partly to raise funds...

For a number of years now, predictions have been made that one of the major tech giants will eventually enter the...

The ESTAS, which is fast establishing itself as a review platform as well as an awards network, has signed up the...

The Residential Property Surveyors’ Association appears to be taking on the Royal Institution of Chartered Surveyors in a battle for authority...

There’s been a surprise appointment as OnTheMarket chief executive. Instead of popular acting CEO Clive Beattie - who had made it known...

It’s fair to say that UK estate agents don’t have the best of reputations, often featuring in the lists of the...

A new portal launches today with 100,000 listings and a pledge to target buyers largely ignored by established websites - investors. It’s...

Zoopla has been awarded £50,000 of premium ad space with the Telegraph Media Group in recognition of a campaign to help the UK...

The supply of homes coming to the market could struggle to meet the demand from buyers shown in recent weeks, with...

Customer review and awards platform the ESTAS is parting company with headline partner Zoopla after 10 years. The founder of The ESTAS...

In my last Natter, I explored the differences between estate agency in the UK and the US with the help of...

Life as we know it has changed – for everybody – and what tenants want, need and expect in this post-pandemic...

Zoopla says it wants to know what agents think of its new TV advert which airs from tomorrow but can be...

Knight Frank says the stamp duty holiday for properties at £500,000 and below should be made permanent. The holiday is due to...

It must have been a close thing on Friday as to whose faces were looking the most glum - those at...

Zoopla has revealed details of its biggest ever marketing campaign in a bid to cash in on agents’ growing dissatisfaction with...

The new portal OpenBrix, which is powered by Blockchain, has revealed its fee structure ahead of its formal launch on September...

    Purplebricks says changes to its fees structure - possibly becoming less reliant on controversial upfront charges - has been delayed until...

Agents have long been the victim of a poor public reputation, from scoring highly in most disliked profession polls to being...

There’s been a very large rise in the number of complaints submitted by consumers to the Property Redress Scheme. This is partly...

A founder of Purplebricks, Michael Bruce, suggests there was nothing wrong with the controversial Commisery TV ads that contributed to making...

Earlier this month, it was revealed that property industry bodies have joined a new Code of Practice Steering Group to enact...

A PropTech platform that aims to lock-in sellers and buyers via a mutually agreed reservation agreement system is being offered free...

The new code of conduct for estate agents has been dismissed as “a waste of time” - and the senior industry...

Agents now have a chance to say what they think should be in a new Code of Conduct being discussed following...

Conferences, events and awards dinners are a hugely important part of the property calendar, bringing the great and the good of...

In a video interview for Estate Agent Today, property professional Chris Buckler speaks to Matt Nicol, managing director of Nicol &...

The founder of Purplebricks, Michael Bruce, has this morning revealed his new project to be called Launch B - and he...

The ESTAS Group says it will combine its awards events for agents, conveyancers and mortgage brokers in one ceremony in May...

The Black Lives Matter debate has reached the property industry with some agents dropping the term ‘Master bedroom’ from descriptions. The Times...

They are the names we hear about often, pushing for this or seeking clarifications on that. They are the representatives of...

In the first of a series of articles, Emma Vigus, managing director of mio, the estate agent sales progression platform, explores the...

The estate agency group spearheading the Say No To Rightmove campaign has signed its 36 branches up to new portal Homesearch. The...

A new estate agency Code of Practice is to be written by a group set up by the Royal Institution of Chartered...

A former City analyst best known for his scathing criticisms of Purplebricks has launched a PropTech platform that he describes as...

The phrase ‘game-changer’ has been hugely overused. But when applied to how Covid-19 is changing the way estate agents will work...

One of the leading ‘new breed’ of hybrids relying on self-employed agents is opening a share offer to investors in a...

A market commentator says it will take up to three months before the housing market stabilises into the ‘new normal’ after...

To most people, purchasing a home is the single most significant financial commitment made across a lifetime. Given the impact and...

In a video interview for his Move iQ service, Phil Spencer speaks to Mark Hayward, managing director of NAEA Propertymark about...

The only story that has come remotely close to pushing coronavirus – and its various knock-on effects – off the top...

In a wide-ranging video interview for his Move iQ service, Phil Spencer speaks to former agent and founder of Viewber, Ed...

Consumers are not as worried as they should be about conveyancing fraud, putting them at risk of losing life-changing sums of...

Arguments over the alleged gaming of reviews by and for some estate agencies have waged ferociously in recent years, and now...

Last week was Mental Health Awareness Week, and there is a great deal of positive things to be said about a...

The government is jeopardising the success of the housing market relaunch through the inflexibility of the furlough scheme, claims a group...

The Financial Conduct Authority has published new draft guidance for lenders which will set out options available to their customers in the extended...

During March, the coronavirus pandemic put the brakes on the property market with an enforced period of shutdown. However, almost two...

The industry should continue to prepare for large-scale reforms such as mandatory agency training, the licensing of agents and a new...

NetAnAgent, a website which offers consumers instant quotes from a selection of traditional and online agents, has changed some of its...

The surge in consumer activity encouraged by the government's decision to reopen the property market last week led to two portals...

It’s been revealed that the home moving advice service set up by Phil Spencer is entering a collaboration with awards and...

Homesearch - the new property portal which describes itself as “the future of the property industry” - has delayed its launch. It was scheduled...

The online estate agency Settled appears to have ceased trading with its customers refunded. It was launched in 2014 by former Google...

Who are you? I’m Craig Fenner, a Customer Success Director at Feefo.  I work directly with Feefo’s Enterprise clients to ensure they...

The fallout from Covid-19 has hit everyone hard. With breaking news today that agents are able to look at how to...

There’s been a surge in buyers wanting to view properties - but agents must sit on their hands and wait for...

There’s been a substantial 20 per cent rise in formal complaints about agents taken up by The Property Ombudsman.  The figures refer...

The Agents Here To Help initiative, launched recently by Kristjan Byfield of The Depositary, is now developing fast and becoming a...

There has been much speculation about when agents will be allowed back to work, and what the new office working environment...

An instant valuation service has launched a new tool aimed at helping agents prioritise leads through prospective vendors uploading photographs to...

Three of the highest profile industry suppliers and house moving services have given government a four-step plan to restart the housing...

Countrywide has added its weight to the campaign asking the government to allow agents to get back to work - and...

Since my last column in April, one could argue that very little has changed for agents in terms of the market...

The scandal over Business Interruption Insurance policies is hotting up, with class actions being discussed against insurance firms and the Financial Conduct Authority announcing...

The Property Ombudsman is advising agents to use virtual viewings only as a filtering process with offers being agreed only ‘subject...

At the moment, it somehow seems like tempting fate to think too far into the future, especially in terms of the...

It may seem a long time since normal trading took place but many agencies are now finding they are picking up...

The Property Ombudsman’s office is still receiving 40 to 50 calls a day from the public, even though most transactions with...

An industry stalwart has urged critics of Rightmove to fight for the portal to offer agents a fairer pricing system, not...

The impact of the Coronavirus crisis is going to reduce agents' revenue into the third quarter finishing in late September warns a leading...

As the impact of coronavirus unfolds, we are in constant conversations with customers to understand the challenges they’re facing and to...

I won't be the first or last person to say that society and the property industry in which we operate is...

There’s a sense that we really are on the verge of a huge change in the industry. It’s too early to be...

Much like PropTech, Open Banking has been used as a buzzword in recent years. However, when it comes to the rental...

Hello, and we trust you had as good a weekend as possible in these difficult circumstances.  As we start a new week...

Where else to start? Since my last Natter two weeks ago, all our lives have changed more than we could ever...

An international comparison of how major portals have discounted their charges to agents show Rightmove and Zoopla making “deeper and longer...

We all know how stressful buying a home is, whether it’s your very first step onto the ladder or your final...

Good morning and welcome to the industry’s daily update on how we cope with the challenge of social distancing and self-isolation...

Nested is the latest online agency to base a marketing campaign around criticism of established estate agents.  In three 30-second TV ads...

Analysis by an online valuation and lead generation service shows that requests from prospective sellers and landlords are increasingly happening in...

Almost eight in 10 sellers have instructed High Street agents in the past year - a significantly higher figure than 12...

The head of a firm that has been creating digital property log books for well over a decade says the house-moving...

Agents are consistently being told that they need to get on board with change. And one could quite easily make the...

More than 18 months on from the acquisition of ZPG for £2.2 billion by Silver Lake Partners, a US private equity...

The Trading Standards report on the future of referral fees is almost completed and will be sent to government next week. However, James...

Trials of reservation agreements for buyers and sellers have been delayed until the late spring. Statements last year from the Ministry of Housing, Communities...

Why should agencies leave voicemail in the last decade and make 2020 the year to invest in a more modern solution? Voicemail...

The landscape of the estate agency market in the UK is evolving to reflect changes in the way we live our...