Archive

Who are you and what does it say on your business card? Phil Smith - mio Account manager What is mioi and what...

A sales progression tool is urging property professionals and consumers alike to do more to speed up typical transaction times, and...

Average house prices in the UK increased by a mere 0.9 per cent in the year to June - the lowest...

With the often negative portrayal of agents in the media and popular culture, you might ask yourself why anyone would want...

One of the agencies most active in the creation of OnTheMarket is trialling a return to listing on Zoopla after an...

One of the largest surveys of housing concerns amongst consumers suggests that agents fees - once a major issue - is...

Countrywide has thrown its weight behind the proposals for a new single industry-wide regulator taking on the roles of Trading Standards...

The Advertising Standards Authority has issued a guidance note warning online estate agents, after complaints about them have “grown dramatically”. “Property is big...

Estate and letting agents will for the first time be able to use WhatsApp to respond to leads on a 24/7...

1. Win More Listings For estate agency in the UK, the number one task is to get new properties to market. However,...

Who are you and what does it say on your business card? Eric Woodhams F.N.A.E.A. mio Account Manager What is mio and what...

‘Property ghosting’ is a problem that nearly all estate and letting agencies will face at one time or another. Ghosting, which is...

A leading figure in the PropTech sector says clarity and speed are vital to ensure agencies can adequately prepare for a...

The industry press has given substantial space to recommendations from the Regulation of Property Agents, the government’s working party which has...

Trade bodies and property firms have strongly welcomed the recommendations for root and branch reform of the agency industry - and...

Improved communication and increased transparency throughout the buying process can manage vendors’ expectations, improve satisfaction scores and create long-term clients. That’s the...

All new-build homes could soon be fitted with an electric car charging point. The government has issued a consultation on the move,...

The new chief executive of Purplebricks believes hybrid agents could win '20-30% market share' in the UK. Vic Darvey, who replaced Michael...

It’s likely that your agency or one of your clients has recently fallen foul of an old-fashioned trend which has been...

A survey of property sellers has revealed that 'achieving the asking price' (43%) and 'selling properties quickly' (35%) are the most...

In the second part of my exploration of startups, I talk to a number of people with lived experience of creating...

Purplebricks’ former chief executive Lee Wainwright has made a stout defence of the controversial agency’s sales progression process and its local...

Zoopla has announced an improved app which “enhances the house-hunting journey with a fresh design, improved navigation and an intuitive interface” -...

A company which promotes property raffles have been told that it cannot repeat certain elements of its advertisements on Facebook and...

The former chief executive of Purplebricks UK says the agency completes on over 80 per cent of the homes it lists...

You may be right in thinking that Brexit has dominated the thinking of the government in the last three years. However,...

Facebook is set to enter the cryptocurrency business with the big reveal of its formal plans scheduled for some point this...

All the most successful startups of recent years – from Airbnb and Uber to Just Eat and Deliveroo – have melded...

High Street estate agents should re-define themselves in today’s competitive market by becoming Residential Property Experts offering a wide range of...

The founder of Zoopla has explained how the portal got its name and branding, and the philosophy behind it when it...

A PropTech firm has repeated claims it first made in March about allegedly inaccurate floorpan measurement and says a new initiative...

A recent survey conducted by comparison website GetAgent found that traditional high street agents have been given a firm thumbs up...

PropTech company Landmark has thrown its weight behind the Royal Institution of Chartered Surveyors’ new Home Survey Standard, which is now out...

The Property Ombudsman says its members must in future disclose referral fees in a bid to make previously-hidden costs open and...

Zoopla is today unveiling what it calls “a new direction” for its software division and the creation of “market-leading agency CRM...

As we move closer to the halfway point of 2019, property market conditions for agents and their clients remain challenging. Brexit may...

We’ve reached the final instalment of my market transformation do’s and don’ts.  In previous articles, we’ve looked at: Do encourage, don’t deter;...

Consumer habits have changed massively over the past few years, and regardless of which market you operate in, being able to...

“I’m Russell Quirk, and I’ve failed” - with those words, the former chief executive of Emoov has begun to explain how...

The fledgling independent agents’ trade group, the Federation of Independent Agents, has signed another partnership deal with a high-profile industry supplier...

The Property Ombudsman (TPO) has released its annual report for 2018, showing a 16% rise in the number of complaints made...

I hope you had another wonderful Bank Holiday weekend; only three weeks to hold on until the next one. Personally, it...

The Ministry of Housing, Communities & Local Government (MHCLG) has launched its long-awaited ‘How to sell a home’ and ‘How to...

During our school days, most of us did that task where we imagined and drew the homes of the future, but...

With the UK population spending longer in rental accommodation, due to the upfront expense of buying a home, their time and...

It’s clear that some agents are not fans of Trading Standards officers, described in the comments sections of the trade press...

The soon-to-launch Federation of Independent Agents has announced that its latest supplier partner is to be outsourced viewing service Viewber. Graham Lock,...

The fledgling trade body the Federation of Independent Agents has revealed another new partner - this one dealing with housing and...

A new team has been set up to police all estate and letting agency legislation including the upcoming tenants' fees ban. The...

An estate agency has been ordered by the Advertising Standards Authority not to use an advertisement on its website and Facebook...

The recent ARLA Propertymark conference featured a hugely interesting line-up of speaks and session during a watershed time for the lettings...

The first hour of a property’s listing on a portal is the most crucial for sellers or landlords according to research...

Labour is proposing two methods of controlling house price rises should it win the next General Election - and the ideas...

Agents boasting qualifications could generate higher fees and more clients, especially if they are ‘ahead of the game’ and improve their...

UK estate agents charge the lowest commission out of any nation in the European Union, according to a recent study by...

Purplebricks has been named one of Britain’s ‘most relevant’ brands to consumers. The agency came in 13th in a list of...

When you think of the best ad campaigns – from moustachioed opera singers and talking meerkats to millions of bouncing balls...

New figures from the Equity Release Council suggest more growth in this sector, alarming those agents who see this as a...

Mortgage brokers are claiming that “a big number” of buyers are being cajoled into using estate agents’ in-house brokers. The Financial Conduct...

More than 800 property transactions fall through daily, which can have repercussions both practically and financially, as agents fail to get...

When they first came onto the scene, online-only estate and lettings agents were predicted to swiftly spell the end for traditional...

The new portal OneDome is offering what it calls a “consumer-facing digital mortgage product” in a bid to cut fall-throughs. OneDome already...

Virtual tours are a compelling way of enhancing a property’s potential through online marketing, increased transparency and efficiency for agents, and...

This article was originally written for City AM in response to an article it published attacking letting agents. See more here.  A...

When it comes to major issues confronting housing, and in particular the direction that the government would like to take the...

A survey of owners has revealed that recent leasehold scandals have deterred many would-be buyers from considering new build homes.  The survey,...

Thinking about the state of communication across residential property chains is enough to induce a severe migraine. We work in a world...

The Law Society claims that the unforeseen charges faced by some purchasers of leasehold properties could be addressed “if developers and...

Estate agents have been warned that if new guidance over referral fees is not taken seriously, they could be faced with...

The Property Ombudsman has issued new guidance over what it calls “a growing issue” - that is, disputes over dual fees. TPO...

The proliferation of big data is paving the way to improving our economy on almost every front as entrepreneurial digital companies...

Rightmove is undertaking an investigation into a PropTech app that has tried to list private sales on the portal. The perhaps-ironically named...

The troubled online agency House Network has amended its website after a complaint to the Advertising Standards Authority about its claims...

The director of strategy at the Council for Licensed Conveyancers says “the onus is very much on estate agents” to respond...

Rightmove has this morning given its 2018 report to shareholders, laying bare the huge financial wealth of the company which dominates...

The National Association of Estate Agents has led the support for stricter new guidelines on transparency for referral fees. The clampdown means agents...

The National Trading Standards Estate Agency Team has this afternoon revealed new industry guidance to make referral fees more transparent to...

It’s been a theatrical week in Westminster with talk of defections and duplicity worthy of Shakespeare. Yet the estate agency world has...

A survey of 3,000 people by Zoopla suggests that 47 per cent of vendors believe the success of their sale was...

In these tougher times, we recognise that helping agents win new inventory is the key to their businesses.  There were more than...

There’s been more growth in the equity release sector, suggesting that fewer older owners are downsizing and are instead using their...

The dust may have settled on the government’s recent announcement regarding housing and property complaints, but opinion is still split on...

At the end of January the Asian PropTech company PropertyGuru announced the imminent launch of beta-phase testing of its cutting-edge new product, PropertyGuru Lens. This...

Hello and welcome to this week’s PJT.  Everyone here let us know about their jobs news by emailing press@estateagenttoday.co.uk - please do...

Kit Malthouse has been making headlines this week, but – in keeping with his tenure as Housing Minister so far -...

Purchasing a property. It’s a key life goal that so many Millennials aspire to - yet one that has become frustratingly...

By thinking outside the box, agents can truly embrace the idea of space-as-a-service and create entirely new, and highly valuable, streams...

The Property Ombudsman is to give agents new guidance on dual fees, following a surge in complaints from the public. In 2017, TPO received...

Agents need to focus on more targeted marketing using a mix of traditional and modern methods to optimise their position in...

If you want an engaging page-turner novel for cold winter evenings, my recommendation is Our House by Louise Candlish, a bestseller...

When it comes to letting a property, it is important that landlords and renters have faith in their agent. The more...

Alongside hundreds of agents and suppliers, I recently attended the Guild of Property Professionals’ annual conference. As ever, it was a great...

  The National Association of Estate Agents and the Association of Residential Lettings Agents have thrown their weight behind the government’s latest...

The government has this morning set out wide-ranging changes to redress systems for agents, the sales and lettings sectors, and other...

Former City analyst Anthony Codling - who is now the front-man for a new property portal - has set out why...

I don’t think I can add anything more to the excellent 2019 pieces we’ve seen on EAT in recent weeks –...

I often speak of my wish to see property taken out of the hands of politicians. Indeed, this is likely to...

When it comes to building online reputation, Google is king. It is estimated that over 90% of consumers Google a business before...

A survey of 6,000 members of the public and 660 estate and letting agents has revealed some striking findings about how...

As 2018 draws to a close, it is fair to say that stretched affordability and uncertainty over the Brexit negotiations has...

There’s nothing new about identifying 10 figures who have helped shape an industry over the past year, but that doesn’t mean...

When renting a property out, letting agents and landlords recognise that it is important to take a deposit from the tenant...

Two weeks to Christmas but no sign of our industry slowing down with more job moves announced in recent days.  Please let...

The ‘new broom’ owners of Zoopla have revealed that Gary Bramall is to be the firm’s new chief marketing officer charged with...

The UK renting demographic is diversifying at a rapid pace. While the current market poses many challenges for traditional letting agents,...

With portal rivalry hotting up again, Zoopla has announced that with immediate effect it’s removing all non-property related adverts from all...

Every other advert on the TV is featuring Santa Claus, snowmen or reindeer, the tinsel, trees and decorations are out in...

A platform that allows individual private sellers and landlords to list their properties alongside those from professional agents says it’s not...

To say legendary ZPG founder and CEO Alex Chesterman left big boots to fill when he stepped back from day-to-day operations...

Estate and letting agents are being warned not to slow down too early in the run up to Christmas as it...

Given that online property portals, dominated by a handful of websites, are by far the most popular home search method, it...

How will things be done in the future? There’s no knowing, of course, given the many variables at play, but it’s...

Traditional estate agent fees average just 1.1 per cent across the UK according to research from an agency comparison website -...

Given that ‘UK buyers are the most digitally active home hunters’, with HSBC’s Beyond the Bricks report stating that 90% of...

Not so long ago, the best estate agents were those who did the best work for their clients and therefore built...

It’s been nine years since we created a dedicated team of property receptionists to answer telephone calls on behalf of agents,...

The culture of impatience and instant gratification has a lot to answer for. It has forced the hand of the property...

The vast majority of new-build houses are to be sold as freehold with ground rents for new leases capped at £10...

Local business reviews are becoming increasingly important for reputation management, with recent research showing 90% of consumers read online reviews before...

The government has unveiled a new body which, it claims, will raise agency standards. There is a long-standing commitment from the government...

One of the brokers working with OnTheMarket says the portal will not be profitable until 2021, but predicts that its target...

OnTheMarket’s trading figures for the six months to the end of July show, as predicted, losses while the company is building...

The Advertising Standards Authority has banned an advertisement for a new development in London after complaints over claims about the yields...

A government minister has told the estate agency industry that it must be more transparent over the issue of referral fees. In...

An insurance company is launching a policy which it says will protect consumers with comprehensive cover in the event of a...

The government, which only recently said there would be one Ombudsman covering the entire housing sector, has announced that there is...

From where I’m standing there’s a lot in common between the debate between online and traditional agents, and the argument over...

You will perhaps have seen recently that the Government has decided to boost funding to the regulator, the National Trading Standards...

Some conveyancers must publish some price and service information on their websites and in other media from December 6, according to...

Who are you and what does it say on your business card? Marco Ferrara, Director of Tili What is Tili and what does...

The perils of property competitions and raffles have once again been demonstrated, this time with the Advertising Standards Authority upholding three...

The rise and rise of Equity Release continues with a more-than-doubling of the number of product options on the market in...

A website claim by the London estate agency Moveli has been banned by the Advertising Standards Authority after a complaint from...

There’s been a huge vote of no-confidence in online reviews, often used for marketing by many online agencies and some traditional...

The Property Ombudsman has urged the government to bring the new homes build sector under consumer redress. New builds are not currently...

Almost all buyers of new build houses who purchased a leasehold regret doing so, and the vast majority say they definitely wouldn't...

Fresh data from a PropTech firm suggests that 'conveyancer absenteeism' is causing severe delays to property transactions. When You Move reports that...

An upcoming event will see a panel of well-known agents and suppliers appeal for better collaboration between industry stakeholders, particularly CRM...

The Property Ombudsman scheme (TPO) has announced a series of changes to both its board and internal processes. The organisation has also...

Some 175,000 pieces of data relating to service in the conveyancing sector have been provided by 7,000 consumers for the second annual Conveyancer Awards...

The Advertising Standards Authority (ASA) has upheld one of two complaints made against OnTheMarket's TV and print advertising. The complaints refer to...

Hybrid agency Emoov has released research in which it claims consumers rank high street estate agency commission fees as the second...

New rules set out by the Council for Licensed Conveyancers (CLC), which aim to support consumer choice, have been approved by...

A downstairs bathroom could knock up to 6% off the value of a property, according to estate agents.  Having a family bathroom...

In a surprise weekend announcement the government has almost doubled funding for the National Trading Standards Estate Agency Team - the...

OnTheMarket has seen another increase in listings to more than 10,500 offices, but it is repeating a warning that its free...

A specialist property law firm is calling on the government to speed up changes in the law to avoid abusive leasehold...

The UK division of US-based estate agency Keller Williams says agents need access to internal training if service levels across the...

A PropTech firm has adopted the unusual position of claiming some agencies deliberately over-value properties in a bid to win instructions. Agent...

The Property Redress Scheme says it’s recruited another 1,750 members following the shake-out last week when one of its rival redress...

When Oakland A’s, a small-market team, stunned the baseball world 16 years ago by transforming itself into world-beaters on a shoestring-budget,...

Next week ludlowthompson celebrates its 25th anniversary. Here, I catch up with Stephen Ludlow, co-founder and now executive director of the...

The Council for Licensed Conveyancers says it wants legal practice websites to list cost information, including whether they have referral arrangements. The...

In a world increasingly obsessed with all things digital, it's no surprise that many estate agents are choosing to experiment with...

The big story to break this week in the property world was the announcement by the new owner of Humberts that...

‘Up’ is the key word in Rightmove’s figures for the first half of 2018, released to the City and to shareholders...

The couple at the centre of a court case about agents’ fees say the issue could have been resolved earlier had...

A businessman who’s just entered the estate agency industry says he’s got the secret behind Purplebricks’ success - even though he...

The former head of Rightmove’s lettings division has blasted High Street estate agencies for “living in the past, charging exorbitant fees...

We are currently engaged in consultations with our members to help to find a practical solution to the concern of the...

One of three schemes with government backing to offer redress for complaints about estate and letting agents has reignited the debate...

The UK division of Keller Williams, the world's largest estate agency, says it can help entrepreneurial agents to set up their...

It may not be a good idea for a journalist to be personal about a politician, so I write about our...

The Advertising Standards Authority says its compliance team is considering its next steps following the refusal of estate agency PDQ Estates...

An agent from Cornwall who has waged a long-running campaign against online agencies in general and Purplebricks in particular has been...

A left-leaning think tank is urging the Bank of England to manipulate the housing market to ensure house prices don’t rise...

The government says its funding schemes such as Help To Buy will no longer be applied to what it calls “unjustified...

Estate Agent Today is 10 years old this weekend. We hope you’ll agree that’s a cause for celebration and a great...

Another Purplebricks ad has been stamped down on by the Advertising Standards Authority following a complaint by Hunters Property Group - but...

A survey shows only 18 per cent of vendors favour reviews over personal recommendations when it comes to choosing an estate...

The housing market “is clearly currently struggling to gain traction” and any real upturn ”will remain elusive over the coming months”...

So what did you think of the match? A deserved 2-1 win or a lucky victory snatched from the jaws of...

The For Sale board is one of the oldest marketing tools available to agents, but it is still considered one of...

Letting agents are being advised to think seriously about how they can recoup costs to help compensate for the introduction of...

Having recently attended FUTURE: PropTech in London, it struck me just how far the integration of property and technology has progressed...

A property portal that describes itself as free-to-list has launched today, taking the industry by surprise - however, at least one...

As the process of making buying and selling more transparent continues to gather pace, the body that regulates conveyancers says it...

The Federal Trade Commission - the US equivalent of the UK’s Competition and Markets Authority - will today discuss how the...

A magazine which earlier this year claimed that two big corporates pressured customers to use their preferred mortgage brokers has now...

Any letting agent appreciates the effort, dedication, and sometimes heartache, that comes with running a business yet equally knows that when...

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

National franchise agency Hunters has announced the opening of its latest branch in the Welsh town of Llandrindod Wells. The agency's third...

Respected industry spokesperson Kristjan Byfield is continuing his fightback against the negative coverage of the agency industry in the mainstream press...

Two online agents and a number of PropTech companies have been named in startups.co.uk's Startups 100 index. Coming in at number 64...

How can you use data to benefit and better your business? It’s something you’ll no doubt have asked yourself down the...

The Property Ombudsman has issued its annual report for 2017 and there’s good news for the estate agency side of the...

The Bank of England’s Monetary Policy Committee has decided to keep the base rate unchanged at 0.5 per cent this month. The...

Trussle, which describes itself as the UK’s first online mortgage broker, has won £13.6m in financing from international investors led by...

Recent void statistics have had me wondering how agents can juggle client and consumer demands in the face of the impending...

Emoov founder Russell Quirk says that in some cases social media might give a more accurate picture of an estate agency’s...

One of the three official redress bodies serving the estate and lettings agency industry has conducted a survey of complaints across...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

The battle to become the single ombudsman service after the government rationalises the redress system across housing has taken an unexpected...

The long running spat between review website allAgents and hybrid agency Purplebricks reignited over the weekend following a Facebook post. A Purplebricks...

Maplin, Toys R Us, Carpetright, Warren Evans – what do they have in common? All are well-known high street chains that...

There has been a big rise in activity in the equity release market based on data from the first quarter of...

Purplebricks has issued a provocative response to the government’s new measures to promote a more professional and transparent house buying process.  The...

The conveyancing industry regulator has thrown its weight behind the government’s proposals to improve the buying and selling process.  Stephen Ward, director of strategy...

  More details have emerged of the government’s proposals to enhance estate agency regulation, regulate referral fees, offer guides for buyers and...

The government has announced further measures which will, in its words, “professionalise” house buying and the estate agency business. In yet another Sunday...

As always seems to be the case with Purplebricks, the hybrid agency has had a good week...and a bad one. Undeniably impressive...

Three weeks has flown by (I missed an early deadline last week - apologies) and I find myself writing the next...

One of the most important aspects of running a successful estate or letting agency is being able to generate new business...

A magazine claims its investigations into the sales tactics of Countrywide and Connells suggest the two agency are “harming consumers, stopping them from...

Have you noticed a new turf war going on on the fringes of the agency world? It’s not a high-profile battle like...

Greetings from Cannes, where the sun is finally shining over MIPIM. I’m sure many of you are out here, too, and...

Ombudsman Services, which recently announced it was quitting its role as one of three approved redress schemes for estate and lettings...

The Ernst & Young ITEM Club - a group of economists highly regarded by politicians and some sectors of the property...

One of the world’s leading property technology analysts has compiled a major report on estate agents’ business models - an exercise...

The provider of an automated valuation system has introduced a new feature to allow agents to amend the valuation if there...

Firstly, a huge thanks to everyone who shared and commented on my first blog and for all those that emailed me...

A mergers and acquisitions specialist says traditional agencies have been pushed into becoming more innovative by the rise of portals and...

When it comes to growing your business sustainably, maintaining a brand that is eye-catching and identifiable with your audience is vital...

In a show of changing consumer behaviour in the property market, new research has revealed that digital-savvy movers are favouring specialist...

Representatives from estate and lettings agencies as well as professional organisations have formed The Home Buying And Selling Group with a...

The death of traditional TV – where viewers sit down together to watch shows at defined times – has been much...

A network of agents representing over 800 brands with over 4,000 branches has announced the launch of a host of new...

Home movers are opting to use specialist conveyancers over local solicitors, according to new research. Conveyancing software firm InfoTrack says 43% of...

The government has launched a surprise consultation on the creation of a new redress system for customers of agents and others...

PropTech has been the industry soundbite for the last couple of years. For many of my fellow agents, I think it’s one...

ZPG has revealed that it had 58m visits to its property websites, Zoopla and Primelocation, last month. This is 10 per cent up...

All eyes are on Agents’ Mutual’s first day of trading on the London stock exchange - just over five years after...

Between October and December 2017, some £822 million worth of UK residential property was sold at auction, according to the Essential...

One of the three government-approved redress schemes for estate and letting agents says it’s quitting the sector this year - but...

This year is going to be “challenging” for the housing market according to the influential Ernst & Young ITEM Club, a...

The printing industry is in the midst of a decline as digital products and services displace printed materials, which is why...

Data from a firm specialising in lone-worker protection suggests that there has been a 27 per cent increase in the number...

A new ‘quick buy’ property company claims it will make an offer on any home within 24 hours of the vendor...

If you were under any misconceptions about how pivotal a role HM Land Registry is going to play in the future...

Agents’ Mutual has released more details of its float on the stock market, which begins on February 9 with a placing priced...

A senior figure at the UK arm of American agency Keller Williams has suggested that Purplebricks won’t succeed in the New...

Here’s how the LetsBid Property team is helping them do it. A new property platform called LetsBid has launched in the...

The war between AllAgents review website and Purplebricks has continued with the site naming the hybrid agency the “worst rated one...

Estate agents are making buyers and sellers feel pressured into paying for additional services so as not to miss out on...

The body that regulates conveyancers says controversial referral fees should be disclosed earlier in the house buying process - but they...

Well, I don’t know about you but after the holidays I've got an imprint just below my navel where my belt...

A conveyancers’ trade body has told the government that it wants the house buying process to be modernised by having estate...

PropTech start up OneDome, which supplies online booking and mapping tools, has teamed up with live chat service provider Yomdel in...

A company supplying the conveyancing industry claims that new research reveals 55 per cent of home-movers are frustrated by a lack...

Purplebricks is to work with respected review website Feefo - in addition to keeping its controversial existing link with Trustpilot which...

The government says it is going to look at “bold options” to improve consumer redress across all aspects of housing -...

Global investment bank RBC Capital Markets says OnTheMarket has the potential to undermine the pricing power of Rightmove and ZPG -...

The housing industry has set out a list of demands in advance of the government’s hotly anticipated Autumn Budget on Wednesday.  Despite...

A large part of the DCLG’s Call for Evidence on the home buying and selling process focuses on the role of...

A conveyancing body says it wants the government to allocate “a small fund” in next week’s Budget to promote research into...

Chris Bell, a former chief executive of bookies’ organisation Ladbrokes, has been named as the non-executive chairman of Agents’ Mutual as...

The Bank of England has raised the base rate from 0.25 per cent to 0.5 per cent. The Bank’s monetary policy committee was...

The Guild of Property Professionals is launching a marketing campaign to promote the benefits of the No Sale, No Fee estate...

The fact is that most house hunters simply do not have the time, let alone the inclination, to trawl around properties...

New figures from UK Finance, the umbrella body for finance houses, show gross mortgage lending in September rose to £21.4 billion...

Complaints about a Purplebricks claim concerning its Local Property Experts have been rejected by the Advertising Standards Authority. Complaints came from PDQ...

So at last someone has woken up to the fact that Purplebricks needs to be clearer about how it charges for...

Purplebricks has told Estate Agent Today it is more open about its business than almost any other agency and stridently rejects criticism about...

The Advertising Standards Authority has ruled that two TV advertisements for Purplebricks cannot be shown again in their current form because...

They say presentation is key (something that Theresa May now knows all too well after her calamitous conference speech). But equally...

There’s much said in the mainstream press about estate agency fees and how costly they can be for consumers. But one point...

If an industry, which is going through a major change is going to truly implement change at every level, it must...

UK estate agency commission levels are amongst the lowest in the world according to a league table compiled by an international...

As those of us in the industry know, there is a fine balance to strike between disruptive technology – and the...

Confidence in buying property remains negative according to the quarterly sentiment measure undertaken by the Building Societies Association. Over a quarter of...

A campaigning estate agency has taken the distinctly unusual route of exposing what it calls the ‘Top Ten Dirty Tricks’ which...

It looks likely that Facebook will soon be able to list homes for sale in the US, in the style of...

The ValPal Network is launching a new tool for its 4,100 agent users - an area barometer which reflects the buoyancy of...

The founder of a new online sales assistance service says agents are often unfairly blamed by the public for failings in...

One of the world’s leading property technology experts, who at one time was head of strategy at a property portal, says investing...

Let’s be honest - few people saw this coming. The 89 to 11 per cent majority amongst Agents’ Mutual members for...

ZPG - which already owns and operates Zoopla, PrimeLocation, Hometrack and the price comparison website uSwitch - has acquired the financial...

New research has revealed that Britain's impending exit from the European Union is not a consideration for 71% of consumers. A study...

The Property Ombudsman Scheme (TPO) has partnered with Yomdel to provide a 24/7 live chat service.  Consumers can now seek 'independent dispute...

“When an industry is new, still finding its feet, finding its purpose, the tendency is for those few people within it...

Consumer group Which? says the public should be wary of claims made by online estate agents. This follows a series of complaints about...

The Property Ombudsman has expelled a London lettings and estate agency for a year and is warning that the firm may...

Not so long ago, new UK car sales were racing ahead, fuelled by confidence in the economic recovery, but car production...

Research from the Centre for Economics and Business Research has shown that the cost of the average rental deposit is expected...

Even if you didn’t watch it, you’ve almost certainly heard about it by now.  The recent BBC Watchdog exposé of Purplebricks has...

Agents’ Mutual has confirmed that it proposes to form a new company, OnTheMarket plc, to list on the AIM market of...

A third of small building firms say that soaring material prices are squeezing their margins and almost a quarter have had...

After a roller-coaster day on the Stock Exchange yesterday, Purplebricks has sought to defend itself against further possible share price losses...

A housebuilder has changed the price listed on Rightmove to the full marketing price after an intervention by the Advertising Standards...

There has been general support from the industry for the government’s apparent intention to ban new homes in England being sold...

The Property Ombudsman has issued a year-long formal warning to consumers about an estate agency which failed to provide information concerning...

For the second time in two weeks, experts are warning that new data protection laws could seriously disrupt the agency industry...

For those of us working within the property sector, we’re in the very midst of what, for generations, has been one...

PropTech start-up OneDome - which describes its products as allowing traditional estate agents to challenge Purplebricks and other online rivals -...

How many property professionals are truly happy with their revenue? High levels of competition from new market entrants is a significant...

The Advertising Standards Authority has upheld a complaint over a Purplebricks website statement featuring testimonials from clients; the complaint was made...

The managing director of ZPG Property Services says his firm will never ‘go around’ an agent in order to directly work...

Another senior industry analyst says the time is fast approaching for Rightmove to either shift its focus to take account of...

Mark Goddard was the founder and CEO of The Property Software Group (PSG), a property software solutions firm established in 2007,...

Few things provoke argument within the industry more than the online v traditional agency debate - and within that debate, nothing...