Archive

Independent agents inspired by the Say No To Rightmove campaign are to launch a rival portal next month. Wearethemarket is a portal...

New figures from the Bank of England show that mortgage approvals rose 7.0 per cent in November to reach 105,000 -...

Following a turbulent 2020 in which the property market and the professionals working within it excelled in the face of unprecedented...

In a dramatic New Year’s Eve statement on the London Stock Exchange, Countrywide has agreed the terms of a recommended offer...

Propertymark has told the government that it needs to introduce overarching regulation of agents now, because existing piecemeal provisions are unmanageable...

Many independents will be based in the capital, but given its size and breadth they may get drowned out even more...

NAEA Propertymark has written to the Scottish Government demanding it extend the current Land and Buildings Transaction Tax holiday - the...

Purplebricks says it’s to continue to test new pricing models next year - and has not ruled out completely moving away...

OnTheMarket is to undergo a revamp under its new chief executive, former Foxtons agent Jason Tebb - who has been given...

The Property Ombudsman says there have been more complaints lodged about agents so far in 2020 than in 2019. This is despite...

Solicitors’ leaders say members of their industry are suffering mental health problems as a result of the workload to meet the...

A study of 2,000 home owners shows that over a third have felt pressured by an agent into use its in-house mortgage...

First off, hello and welcome to this new series – appearing in Estate Agent Today’s Breaking News section each month –...

MPs lobbied by agents to extend the stamp duty holiday are staying firmly on the fence with standard answers and no...

A petition has been launched demanding a stamp duty holiday extension. The online petition is the idea of Jonathan Steel - a layperson...

As we approach the most unusual of festive periods, many property professionals will already be thinking about the January market and...

‘Many are in complete denial about the time it takes and still think it’s eight to 10 weeks.’ I won’t tell you...

The industry regulator who comes into force when the Regulation of Property Agents’ recommendations are adopted may take over versions of...

One of the oldest portals in the UK, Mouseprice, has been bought by a service which describes itself as the country’s...

One of the hybrid agency sector’s leading agents says there are key lessons our industry can learn from the collapse of...

The Property Ombudsman has joined calls for greater disclosure of referral fees by agents.  The issue has become a hot topic in...

So, we’re back to where we were in the spring, more or less. England is in a national lockdown again to...

The Guild of Property Professionals is urging the industry - all agents, not just its own members - to lobby MPs...

Zoopla’s research team is anticipating the first quarter of next year will see the current boom continue as 100,000 additional sales...

The Boomin portal, which incentivises agents to cross-sell and benefit from referral fees, is to receive advice on fee disclosure from...

A slight change to the normal column this week. I was very fortunate to be given the virtual floor at the...

Estate agents can stand out from the crowd and help consumers through lockdown by providing a more secure sales process, a...

The soon-to-launch portal Boomin - set up by the people who founded Purplebricks- has signed another 10 independent agents. They are all...

The advertising watchdog has told the agency industry to clean up its act on four issues, with clarity over fees being...

Zoopla is the first UK property company to launch advertising on Pinterest, the lifestyle picture-centric social media platform. A statement from Zoopla...

The second England-wide lockdown is here. The good news is that this time round, the property market remains open for business,...

Many agents are brilliant at giving a personal touch and are professional in the way they treat customers, but I would...

Kate Cox, Moneypenny's chief marketing officer, provides agents with an in-depth guide on lead capture. Alongside uncovering the importance of lead capture...

The Royal Institution of Chartered Surveyors says its new Home Survey Standard will be implemented from March and will represent a...

The six brands that make up The Property Franchise Group are the latest signings for yet-to-launch portal Boomin. TPFG’s brands are national...

The UK lettings market is no stranger to technology. But only a few of the early initiatives have remained, and landlords...

Letting agents and landlords have faced huge change and uncertainty this year, with Covid-19 the major driver. But even before the...

A new survey has been launched by the Residential Property Surveyors Association. The RPSA - which wants to rival the RICS as...

A leading board member of NAEA Propertymark warns a small number of rogue agents continue to flout anti-money laundering regulations - and...

Advanced information released today about Boomin suggests it will seek a much closer relationship with agents than existing portals, with lifetime...

We can all agree that the recovery of the property market since May has been outstanding. The latest data from Zoopla...

“I’ve got 47 years of experience as an agent. Do I still have to get a qualification?” asked one attendee at...

Chancellor Rishi Sunak has been told to avoid a stamp duty holiday cliff-edge next March at any price - because it...

The proliferation of free and accessible digital services has - at face value - brought us many great things: same-day deliveries,...

Putting fingers to keyboard to create blogs and articles isn’t always the easiest job for agents, particularly when meetings, viewings and...

It’s a given these days that your business needs to be on social media. Consumers spend a large portion of their...

Generating leads is a crucial and age-old part of estate agency. Before the internet, lead generation was just as important to...

Staying on top of the numbers and figures in a constantly changing industry can be stressful. Changing property prices can be...

Another attempt is being made to introduce property logbooks to the selling and buying process, and agents are invited to play a...

The Covid-19 pandemic has impacted the way every industry operates and the property sector is no exception. Following an enforced seven-week...

The new Boomin portal being launched shortly has named 10 high profile agency chains as founding members. The 10 give the new portal...

The only certainty at the moment is ongoing uncertainty. It’s something we’ve got used to in 2020, but it’s still not...

The latest review by the National Trading Standards Estate and Letting Agency Team into referral fees places the outdated practice of...

In early September, mio achieved an industry first with the release of the mio chain view API. Now, all the parties...

The National Association of Estate Agents has thrown its weight behind the recommendation of Trading Standards that agents must by law be...

Customers must be told about third party referral fees when buying or selling a home says the National Trading Standards Estate...

Online agency easyProperty has announced four new areas to its portfolio to build on its existing 41 locations - and it’s seeking...

Property technology company OneDome, which operates two portals - OneDome and Nethouseprices - has raised another £5m in funding.  It says it...

The cross-sector group looking at reforming the sales process has agreed a new pledge which it says introduces greater transparency for...

One of the many new portals recently launched has made a pitch for agents to join because of its referral fees...

Seller and landlord leads are what makes estate agency tick. Without them, new business is nowhere to be seen and you...

With the high street open again, and the Chancellor’s temporary stamp duty holiday helping to stimulate the market, estate and letting...

Almost two fifths of property buyers don't know what conveyancers and solicitors do, according to new research. My Home Move Conveyancing's survey...

Ahead of the launch of a new iBuyer platform later this year, agents are being invited to attend two webinars hosted...

A new PropTech startup is giving prospective buyers the opportunity to receive due diligence at a fraction of the time and...

PropertyHeads, a portal which describes itself as the industry’s social network, has sold a three per cent stake partly to raise funds...

For a number of years now, predictions have been made that one of the major tech giants will eventually enter the...

The ESTAS, which is fast establishing itself as a review platform as well as an awards network, has signed up the...

The Residential Property Surveyors’ Association appears to be taking on the Royal Institution of Chartered Surveyors in a battle for authority...

There’s been a surprise appointment as OnTheMarket chief executive. Instead of popular acting CEO Clive Beattie - who had made it known...

It’s fair to say that UK estate agents don’t have the best of reputations, often featuring in the lists of the...

A new portal launches today with 100,000 listings and a pledge to target buyers largely ignored by established websites - investors. It’s...

Zoopla has been awarded £50,000 of premium ad space with the Telegraph Media Group in recognition of a campaign to help the UK...

The supply of homes coming to the market could struggle to meet the demand from buyers shown in recent weeks, with...

Customer review and awards platform the ESTAS is parting company with headline partner Zoopla after 10 years. The founder of The ESTAS...

In my last Natter, I explored the differences between estate agency in the UK and the US with the help of...

Life as we know it has changed – for everybody – and what tenants want, need and expect in this post-pandemic...

Zoopla says it wants to know what agents think of its new TV advert which airs from tomorrow but can be...

Knight Frank says the stamp duty holiday for properties at £500,000 and below should be made permanent. The holiday is due to...

It must have been a close thing on Friday as to whose faces were looking the most glum - those at...

Zoopla has revealed details of its biggest ever marketing campaign in a bid to cash in on agents’ growing dissatisfaction with...

The new portal OpenBrix, which is powered by Blockchain, has revealed its fee structure ahead of its formal launch on September...

    Purplebricks says changes to its fees structure - possibly becoming less reliant on controversial upfront charges - has been delayed until...

Agents have long been the victim of a poor public reputation, from scoring highly in most disliked profession polls to being...

There’s been a very large rise in the number of complaints submitted by consumers to the Property Redress Scheme. This is partly...

A founder of Purplebricks, Michael Bruce, suggests there was nothing wrong with the controversial Commisery TV ads that contributed to making...

Earlier this month, it was revealed that property industry bodies have joined a new Code of Practice Steering Group to enact...

A PropTech platform that aims to lock-in sellers and buyers via a mutually agreed reservation agreement system is being offered free...

The new code of conduct for estate agents has been dismissed as “a waste of time” - and the senior industry...

Agents now have a chance to say what they think should be in a new Code of Conduct being discussed following...

Conferences, events and awards dinners are a hugely important part of the property calendar, bringing the great and the good of...

In a video interview for Estate Agent Today, property professional Chris Buckler speaks to Matt Nicol, managing director of Nicol &...

The founder of Purplebricks, Michael Bruce, has this morning revealed his new project to be called Launch B - and he...

The ESTAS Group says it will combine its awards events for agents, conveyancers and mortgage brokers in one ceremony in May...

The Black Lives Matter debate has reached the property industry with some agents dropping the term ‘Master bedroom’ from descriptions. The Times...

They are the names we hear about often, pushing for this or seeking clarifications on that. They are the representatives of...

In the first of a series of articles, Emma Vigus, managing director of mio, the estate agent sales progression platform, explores the...

The estate agency group spearheading the Say No To Rightmove campaign has signed its 36 branches up to new portal Homesearch. The...

A new estate agency Code of Practice is to be written by a group set up by the Royal Institution of Chartered...

A former City analyst best known for his scathing criticisms of Purplebricks has launched a PropTech platform that he describes as...

The phrase ‘game-changer’ has been hugely overused. But when applied to how Covid-19 is changing the way estate agents will work...

One of the leading ‘new breed’ of hybrids relying on self-employed agents is opening a share offer to investors in a...

A market commentator says it will take up to three months before the housing market stabilises into the ‘new normal’ after...

To most people, purchasing a home is the single most significant financial commitment made across a lifetime. Given the impact and...

In a video interview for his Move iQ service, Phil Spencer speaks to Mark Hayward, managing director of NAEA Propertymark about...

The only story that has come remotely close to pushing coronavirus – and its various knock-on effects – off the top...

In a wide-ranging video interview for his Move iQ service, Phil Spencer speaks to former agent and founder of Viewber, Ed...

Consumers are not as worried as they should be about conveyancing fraud, putting them at risk of losing life-changing sums of...

Arguments over the alleged gaming of reviews by and for some estate agencies have waged ferociously in recent years, and now...

Last week was Mental Health Awareness Week, and there is a great deal of positive things to be said about a...

The government is jeopardising the success of the housing market relaunch through the inflexibility of the furlough scheme, claims a group...

The Financial Conduct Authority has published new draft guidance for lenders which will set out options available to their customers in the extended...

During March, the coronavirus pandemic put the brakes on the property market with an enforced period of shutdown. However, almost two...

The industry should continue to prepare for large-scale reforms such as mandatory agency training, the licensing of agents and a new...

NetAnAgent, a website which offers consumers instant quotes from a selection of traditional and online agents, has changed some of its...

The surge in consumer activity encouraged by the government's decision to reopen the property market last week led to two portals...

It’s been revealed that the home moving advice service set up by Phil Spencer is entering a collaboration with awards and...

Homesearch - the new property portal which describes itself as “the future of the property industry” - has delayed its launch. It was scheduled...

The online estate agency Settled appears to have ceased trading with its customers refunded. It was launched in 2014 by former Google...

Who are you? I’m Craig Fenner, a Customer Success Director at Feefo.  I work directly with Feefo’s Enterprise clients to ensure they...

The fallout from Covid-19 has hit everyone hard. With breaking news today that agents are able to look at how to...

There’s been a surge in buyers wanting to view properties - but agents must sit on their hands and wait for...

There’s been a substantial 20 per cent rise in formal complaints about agents taken up by The Property Ombudsman.  The figures refer...

The Agents Here To Help initiative, launched recently by Kristjan Byfield of The Depositary, is now developing fast and becoming a...

There has been much speculation about when agents will be allowed back to work, and what the new office working environment...

An instant valuation service has launched a new tool aimed at helping agents prioritise leads through prospective vendors uploading photographs to...

Three of the highest profile industry suppliers and house moving services have given government a four-step plan to restart the housing...

Countrywide has added its weight to the campaign asking the government to allow agents to get back to work - and...

Since my last column in April, one could argue that very little has changed for agents in terms of the market...

The scandal over Business Interruption Insurance policies is hotting up, with class actions being discussed against insurance firms and the Financial Conduct Authority announcing...

The Property Ombudsman is advising agents to use virtual viewings only as a filtering process with offers being agreed only ‘subject...

At the moment, it somehow seems like tempting fate to think too far into the future, especially in terms of the...

It may seem a long time since normal trading took place but many agencies are now finding they are picking up...

The Property Ombudsman’s office is still receiving 40 to 50 calls a day from the public, even though most transactions with...

An industry stalwart has urged critics of Rightmove to fight for the portal to offer agents a fairer pricing system, not...

The impact of the Coronavirus crisis is going to reduce agents' revenue into the third quarter finishing in late September warns a leading...

As the impact of coronavirus unfolds, we are in constant conversations with customers to understand the challenges they’re facing and to...

I won't be the first or last person to say that society and the property industry in which we operate is...

There’s a sense that we really are on the verge of a huge change in the industry. It’s too early to be...

Much like PropTech, Open Banking has been used as a buzzword in recent years. However, when it comes to the rental...

Hello, and we trust you had as good a weekend as possible in these difficult circumstances.  As we start a new week...

Where else to start? Since my last Natter two weeks ago, all our lives have changed more than we could ever...

An international comparison of how major portals have discounted their charges to agents show Rightmove and Zoopla making “deeper and longer...

We all know how stressful buying a home is, whether it’s your very first step onto the ladder or your final...

Good morning and welcome to the industry’s daily update on how we cope with the challenge of social distancing and self-isolation...

Nested is the latest online agency to base a marketing campaign around criticism of established estate agents.  In three 30-second TV ads...

Analysis by an online valuation and lead generation service shows that requests from prospective sellers and landlords are increasingly happening in...

Almost eight in 10 sellers have instructed High Street agents in the past year - a significantly higher figure than 12...

The head of a firm that has been creating digital property log books for well over a decade says the house-moving...

Agents are consistently being told that they need to get on board with change. And one could quite easily make the...

More than 18 months on from the acquisition of ZPG for £2.2 billion by Silver Lake Partners, a US private equity...

The Trading Standards report on the future of referral fees is almost completed and will be sent to government next week. However, James...

Trials of reservation agreements for buyers and sellers have been delayed until the late spring. Statements last year from the Ministry of Housing, Communities...

Why should agencies leave voicemail in the last decade and make 2020 the year to invest in a more modern solution? Voicemail...

The landscape of the estate agency market in the UK is evolving to reflect changes in the way we live our...

The Financial Conduct Authority has issued a shock warning that mortgage borrowers who purchased properties through the Help To Buy scheme...

New research shows that 77 per cent of consumers use portals to conduct property searches - meaning, surprisingly, that almost a...

An online valuation service says the number of leads it generated for agents in January was over double the figure in...

The 2010s were a good decade for disrupters. Early on, Airbnb and Uber shook up the holiday lettings/hospitality and traditional black...

A challenger portal says agents should reduce their reliance on the likes of Rightmove and Zoopla by using smaller rival portals...

Zoopla has published a startling set of statistics to demonstrate what it calls “a record January with significant growth in delivery...

Agents now have only seven days to complete a referral fees survey, announced late on Friday by Trading Standards and The...

Now we’re well into the second month of the year, we have reached a crucial point in the ongoing plans to...

The National Trading Standards Estate & Letting Agency Team and The Property Ombudsman have launched an urgent survey to assess awareness...

One of the country’s leading housing market research experts has been poached from Knight Frank to join Zoopla. Gráinne Gilmore - a...

Property auctions – online or otherwise – can be hugely helpful to sellers, buyers and estate agents. Online auctions, in particular, are...

The ‘on-demand’ economy is reshaping our world. The way we order food, get around, and even access healthcare has changed irreversibly...

The estate agency review site allAgents claims some of Trustpilot’s reviews “could be dubious.”  A statement from allAgents repeats an allegation made last...

The people behind an online valuation service is warning agents that having a widget on their website is not enough by...

Unfortunately for consumers, buying and selling properties is rarely plain sailing. But fortunately for agents, this provides you with an opportunity to...

Last November, as part of the Conservatives’ general election campaign, Boris Johnson made a surprise announcement that his party would introduce...

After a challenging period for the UK property market, recovery is very much on the cards and the end to uncertainty...

Logbooks about properties must be made available up-front at the point of marketing and not later in the buying process if...

The group charged with pioneering Reservation Agreements in the house buying process admits both the industry and the public are split...

Property portals generate revenue from estate agents regardless of the outcome of the transaction. This relationship has resulted in a fundamental...

Data from HM Revenue & Customs shows tax receipts from stamp duty fell a further 5.2 per cent between 2018 and...

A leasehold reform campaigner claims estate agents face “growing calls to be held accountable for mis-selling leasehold properties.” Louie Burns, managing director...

The ValPal Network claims its new product allows agents to gather the maximum amount of information from customers using its automated...

Reapit has joined a consortium attempting to make the long-anticipated end-to-end digital home buying process a reality. It’s joined the IPN Consortium,...

In its latest State of the Property Nation report, which questions over 650 agents and 6,000 consumers, Zoopla says 55 per...

Six common ‘crimes of modern-day call handling’ are blighting UK estate and letting agencies and hampering their growth, reputation and profitability. These...

Zoopla has revealed large growth in agency membership and visitor figures for 2019. Since being bought by US equity firm Silver Lake,...

There’s a warning today that Rightmove could be vulnerable to losing its number one portal status because it has such a...

There have been two developments on the controversial subject of online reviews. One concerns the online agency Emoov, which three months ago...

We are facing a new world in the lettings industry, with the proportion of households in the private rented sector (PRS)...

A veteran agent says the new government’s Budget, expected in the next few weeks, should not provide too much help to...

Alex Chesterman, the entrepreneur who founded Zoopla, has given vocal backing to a new conveyancing app called Thirdfort. The app allows conveyancers’...

A senior regional estate agent says the appliance of PropTech has helped his company streamline communications, reduce sales times, and generate...

It’s one of the most crucial aspects of the homebuying and selling process but is too often bogged down by frustrating...

An estate agent in London claims he did £53m of property deals within hours of the Conservative victory in the General...

Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...

When we launched Reapit’s Foundations Platform as a Service (PaaS) in November, it may have seemed like a recent development in...

A new tie-up between Coadjute, a network for decentralised workflow and data sharing within the property industry, and banks including NatWest...

Who are you and what does it say on your business card? Emma Vigus, Managing Director of mio What is mio and what...

[Estate Agent Today was ‘off air’ for some of Wednesday and most of Thursday thanks to technical problems - we apologise...

It’s been clear for a while that the additional regulation landlords and agents are facing has helped professionalise the private rental...

Here at sales progression and communication tool mio, we recently caught up with Sarah Edmundson, co-director of The AllStars Group, the...

In just over two weeks, the UK population will head to the polls for the fourth general election since 2010. Of course,...

The head of a new property portal is urging agents to forget about spending money on For Sale and To Let...

The Great Debate over the charges levied on agents by portals and the huge profits that Rightmove and Zoopla make has...

A new Home Survey Standard is being launched today in a bid to improve and speed up the house moving process. The...

The competition is hotting up between Zoopla and OnTheMarket for new homes listings. Today Zoopla has revealed that it has seen a...

love2move, an online network which allows high street agents to offer a white-labelled hybrid service, has teamed up with the Mortgage...

Rightmove has been given the green light to continue using the claim that “every second someone contacts an estate agent about a...

The Property Ombudsman scheme is increasing its fees in January for the first time in six years - and it’s implementing...

House prices dipped a tiny 0.1 per cent in October - but this led to the annual rate coming in at...

This line is one that I use a lot in my speeches and presentations, often as part of the final slide. I...

Relocation Agent Network has revealed a new competition in which member agents can win tip to £5,000. RAN currently offers four customer...

It’s now emerged that Countrywide has to pay a £100,000 fine to the Royal Institution of Chartered Surveyors after breaching guidelines...

The former chief of an online estate agency says the top three surviving firms in the sector must merge if they...

One of the earliest British estate agencies to adopt the model of using self-employed or freelance agents operating under the same...

The Ministry of Housing, Communities and Local Government has given more details of the trial of reservation agreements likely to take...

Zoopla has unveiled new functionality that it claims will make searching for new homes easier for consumers - and resumes the...

Since I started working with Zero Deposit for me the market leader in deposit replacement alternatives, the most common question I am...

A service has launched for estate and letting agents to copy and paste a widget into online advertisements free of charge. It...

There has been a real wind of change in estate agency and over the last 18 months we have seen the...

Upad, the national online letting agent set up by entrepreneur James Davis has announced that it is “closed to new business”...

The boss of a 15+ branch estate agency group has explained how he thinks regulation could 'ruin' the estate agency industry. Simon...

The ValPal Network, which consists of over 800 agency brands with more than 4,000 offices, has launched a new product which...

A yet-to-launch estate agency comparison site is nearing its crowdfunding target of £50,000. Invite Agents, which is crowdfunding on crowdcube, had, as...

Three key industry organisations have endorsed a best practice guide for the controversial Modern Method of Auction. The iamsold guide is aimed at...

The German-based Alex Springer publishing company, which is already the largest single investor in Purplebricks, has acquired a prominent online estate...

How can estate and letting agents nurture leads who aren't ready to sell or let a property instantly? It's a question many...

Last week we covered a story, broken by The Times, about a new website allowing users to discover the air quality...

In a previous Natter, I promised to talk more about CRMs – and here I stick to that promise. Following on from...

A property MOT being launched by Countrywide and described as “game changing” for the house buying process will include survey and...

Property management service Move with Us has announced a new partnership with chain management service View My Chain. Move with Us, founded...

Earlier this year, the Regulation of Property Agents (RoPA) working group announced the initial details of plans for mandatory qualifications and...

A PropTech company is suggesting that property mis-measurements and resulting over-valuations may be the next PPI scandal. The firm - Spec, which...

Continuing political uncertainty over Brexit and now a significant chance of an autumn or winter General Election makes the case for...

Former Purplebricks chief executive Lee Wainwright says the problem for estate agents maintaining a strong level of fees isn’t competition from...

Purplebricks has spent £26.7m on marketing in the past year - that represents £382 per instruction.  The figures, revealed in the agency’s...

The Guild of Property Professionals has welcomed government steps to provide buyers and sellers with greater transparency in transactions - and...

The government has issued a revised version of its official How To Buy and How To Sell documents, aimed at consumers...

One of the country’s largest regional estate and lettings agencies has now fully rejoined Zoopla. Yorkshire-based Dacre, Son & Hartley brings its...

In the old days an agent would procure clients based upon their position in the high street, the size of the...

Former Purplebricks US chief executive officer Eric Eckardt is seeking some £6m in funding from across the world for his latest...

The National Association of Estate Agents has told the government that it wants one single Ombudsman to provide redress across all...

Who are you and what does it say on your business card? Phil Smith - mio Account manager What is mio and what does...

A sales progression tool is urging property professionals and consumers alike to do more to speed up typical transaction times, and...

Average house prices in the UK increased by a mere 0.9 per cent in the year to June - the lowest...

With the often negative portrayal of agents in the media and popular culture, you might ask yourself why anyone would want...

One of the agencies most active in the creation of OnTheMarket is trialling a return to listing on Zoopla after an...

One of the largest surveys of housing concerns amongst consumers suggests that agents fees - once a major issue - is...

Countrywide has thrown its weight behind the proposals for a new single industry-wide regulator taking on the roles of Trading Standards...

The Advertising Standards Authority has issued a guidance note warning online estate agents, after complaints about them have “grown dramatically”. “Property is big...

Estate and letting agents will for the first time be able to use WhatsApp to respond to leads on a 24/7...

1. Win More Listings For estate agency in the UK, the number one task is to get new properties to market. However,...

Who are you and what does it say on your business card? Eric Woodhams F.N.A.E.A. mio Account Manager What is mio and what...

‘Property ghosting’ is a problem that nearly all estate and letting agencies will face at one time or another. Ghosting, which is...

A leading figure in the PropTech sector says clarity and speed are vital to ensure agencies can adequately prepare for a...

The industry press has given substantial space to recommendations from the Regulation of Property Agents, the government’s working party which has...

Trade bodies and property firms have strongly welcomed the recommendations for root and branch reform of the agency industry - and...

Improved communication and increased transparency throughout the buying process can manage vendors’ expectations, improve satisfaction scores and create long-term clients. That’s the...

All new-build homes could soon be fitted with an electric car charging point. The government has issued a consultation on the move,...

The new chief executive of Purplebricks believes hybrid agents could win '20-30% market share' in the UK. Vic Darvey, who replaced Michael...

It’s likely that your agency or one of your clients has recently fallen foul of an old-fashioned trend which has been...

A survey of property sellers has revealed that 'achieving the asking price' (43%) and 'selling properties quickly' (35%) are the most...

In the second part of my exploration of startups, I talk to a number of people with lived experience of creating...

Purplebricks’ former chief executive Lee Wainwright has made a stout defence of the controversial agency’s sales progression process and its local...

Zoopla has announced an improved app which “enhances the house-hunting journey with a fresh design, improved navigation and an intuitive interface” -...

A company which promotes property raffles have been told that it cannot repeat certain elements of its advertisements on Facebook and...

The former chief executive of Purplebricks UK says the agency completes on over 80 per cent of the homes it lists...

You may be right in thinking that Brexit has dominated the thinking of the government in the last three years. However,...

Facebook is set to enter the cryptocurrency business with the big reveal of its formal plans scheduled for some point this...

All the most successful startups of recent years – from Airbnb and Uber to Just Eat and Deliveroo – have melded...

High Street estate agents should re-define themselves in today’s competitive market by becoming Residential Property Experts offering a wide range of...

The founder of Zoopla has explained how the portal got its name and branding, and the philosophy behind it when it...

A PropTech firm has repeated claims it first made in March about allegedly inaccurate floorpan measurement and says a new initiative...

A recent survey conducted by comparison website GetAgent found that traditional high street agents have been given a firm thumbs up...

PropTech company Landmark has thrown its weight behind the Royal Institution of Chartered Surveyors’ new Home Survey Standard, which is now out...

The Property Ombudsman says its members must in future disclose referral fees in a bid to make previously-hidden costs open and...

Zoopla is today unveiling what it calls “a new direction” for its software division and the creation of “market-leading agency CRM...

As we move closer to the halfway point of 2019, property market conditions for agents and their clients remain challenging. Brexit may...

We’ve reached the final instalment of my market transformation do’s and don’ts.  In previous articles, we’ve looked at: Do encourage, don’t deter;...

Consumer habits have changed massively over the past few years, and regardless of which market you operate in, being able to...

“I’m Russell Quirk, and I’ve failed” - with those words, the former chief executive of Emoov has begun to explain how...

The fledgling independent agents’ trade group, the Federation of Independent Agents, has signed another partnership deal with a high-profile industry supplier...

The Property Ombudsman (TPO) has released its annual report for 2018, showing a 16% rise in the number of complaints made...

I hope you had another wonderful Bank Holiday weekend; only three weeks to hold on until the next one. Personally, it...

The Ministry of Housing, Communities & Local Government (MHCLG) has launched its long-awaited ‘How to sell a home’ and ‘How to...

During our school days, most of us did that task where we imagined and drew the homes of the future, but...

With the UK population spending longer in rental accommodation, due to the upfront expense of buying a home, their time and...

It’s clear that some agents are not fans of Trading Standards officers, described in the comments sections of the trade press...

The soon-to-launch Federation of Independent Agents has announced that its latest supplier partner is to be outsourced viewing service Viewber. Graham Lock,...

The fledgling trade body the Federation of Independent Agents has revealed another new partner - this one dealing with housing and...

A new team has been set up to police all estate and letting agency legislation including the upcoming tenants' fees ban. The...

An estate agency has been ordered by the Advertising Standards Authority not to use an advertisement on its website and Facebook...

The recent ARLA Propertymark conference featured a hugely interesting line-up of speaks and session during a watershed time for the lettings...

The first hour of a property’s listing on a portal is the most crucial for sellers or landlords according to research...