Independent agents inspired by the Say No To Rightmove campaign are to launch a rival portal next month. Wearethemarket is a portal...
Archive

New figures from the Bank of England show that mortgage approvals rose 7.0 per cent in November to reach 105,000 -...
06 January 2021
From: Breaking News

Following a turbulent 2020 in which the property market and the professionals working within it excelled in the face of unprecedented...
04 January 2021
From: Breaking News

In a dramatic New Year’s Eve statement on the London Stock Exchange, Countrywide has agreed the terms of a recommended offer...
31 December 2020
From: Breaking News

Propertymark has told the government that it needs to introduce overarching regulation of agents now, because existing piecemeal provisions are unmanageable...
24 December 2020
From: Breaking News

Many independents will be based in the capital, but given its size and breadth they may get drowned out even more...
19 December 2020
From: Features

NAEA Propertymark has written to the Scottish Government demanding it extend the current Land and Buildings Transaction Tax holiday - the...
17 December 2020
From: Breaking News

Purplebricks says it’s to continue to test new pricing models next year - and has not ruled out completely moving away...
15 December 2020
From: Breaking News

OnTheMarket is to undergo a revamp under its new chief executive, former Foxtons agent Jason Tebb - who has been given...
15 December 2020
From: Breaking News

The Property Ombudsman says there have been more complaints lodged about agents so far in 2020 than in 2019. This is despite...
15 December 2020
From: Breaking News

Solicitors’ leaders say members of their industry are suffering mental health problems as a result of the workload to meet the...
14 December 2020
From: Breaking News

A study of 2,000 home owners shows that over a third have felt pressured by an agent into use its in-house mortgage...
11 December 2020
From: Breaking News

First off, hello and welcome to this new series – appearing in Estate Agent Today’s Breaking News section each month –...
10 December 2020
From: Breaking News

MPs lobbied by agents to extend the stamp duty holiday are staying firmly on the fence with standard answers and no...
08 December 2020
From: Breaking News

A petition has been launched demanding a stamp duty holiday extension. The online petition is the idea of Jonathan Steel - a layperson...
07 December 2020
From: Breaking News

As we approach the most unusual of festive periods, many property professionals will already be thinking about the January market and...
07 December 2020
From: Breaking News

‘Many are in complete denial about the time it takes and still think it’s eight to 10 weeks.’ I won’t tell you...
05 December 2020
From: Features

The industry regulator who comes into force when the Regulation of Property Agents’ recommendations are adopted may take over versions of...
04 December 2020
From: Breaking News

One of the oldest portals in the UK, Mouseprice, has been bought by a service which describes itself as the country’s...
03 December 2020
From: Breaking News

One of the hybrid agency sector’s leading agents says there are key lessons our industry can learn from the collapse of...
01 December 2020
From: Breaking News

The Property Ombudsman has joined calls for greater disclosure of referral fees by agents. The issue has become a hot topic in...
30 November 2020
From: Breaking News

So, we’re back to where we were in the spring, more or less. England is in a national lockdown again to...
25 November 2020
From: Sponsored Content

The Guild of Property Professionals is urging the industry - all agents, not just its own members - to lobby MPs...
25 November 2020
From: Breaking News

Zoopla’s research team is anticipating the first quarter of next year will see the current boom continue as 100,000 additional sales...
25 November 2020
From: Breaking News

The Boomin portal, which incentivises agents to cross-sell and benefit from referral fees, is to receive advice on fee disclosure from...
19 November 2020
From: Breaking News

A slight change to the normal column this week. I was very fortunate to be given the virtual floor at the...
18 November 2020
From: Breaking News

Estate agents can stand out from the crowd and help consumers through lockdown by providing a more secure sales process, a...
17 November 2020
From: Breaking News

The soon-to-launch portal Boomin - set up by the people who founded Purplebricks- has signed another 10 independent agents. They are all...
17 November 2020
From: Breaking News

The advertising watchdog has told the agency industry to clean up its act on four issues, with clarity over fees being...
16 November 2020
From: Breaking News

Zoopla is the first UK property company to launch advertising on Pinterest, the lifestyle picture-centric social media platform. A statement from Zoopla...
16 November 2020
From: Breaking News

The second England-wide lockdown is here. The good news is that this time round, the property market remains open for business,...
14 November 2020
From: Features

Many agents are brilliant at giving a personal touch and are professional in the way they treat customers, but I would...
11 November 2020
From: Features

Kate Cox, Moneypenny's chief marketing officer, provides agents with an in-depth guide on lead capture. Alongside uncovering the importance of lead capture...
11 November 2020
From: Marketing & Social Media

The Royal Institution of Chartered Surveyors says its new Home Survey Standard will be implemented from March and will represent a...
11 November 2020
From: Breaking News

The six brands that make up The Property Franchise Group are the latest signings for yet-to-launch portal Boomin. TPFG’s brands are national...
10 November 2020
From: Breaking News

The UK lettings market is no stranger to technology. But only a few of the early initiatives have remained, and landlords...
07 November 2020
From: Features

Letting agents and landlords have faced huge change and uncertainty this year, with Covid-19 the major driver. But even before the...
05 November 2020
From: PropTech & Innovation

A new survey has been launched by the Residential Property Surveyors Association. The RPSA - which wants to rival the RICS as...
05 November 2020
From: Breaking News

A leading board member of NAEA Propertymark warns a small number of rogue agents continue to flout anti-money laundering regulations - and...
04 November 2020
From: Breaking News

Advanced information released today about Boomin suggests it will seek a much closer relationship with agents than existing portals, with lifetime...
02 November 2020
From: Breaking News

We can all agree that the recovery of the property market since May has been outstanding. The latest data from Zoopla...
02 November 2020
From: Breaking News

“I’ve got 47 years of experience as an agent. Do I still have to get a qualification?” asked one attendee at...
31 October 2020
From: Features

Chancellor Rishi Sunak has been told to avoid a stamp duty holiday cliff-edge next March at any price - because it...
29 October 2020
From: Breaking News

The proliferation of free and accessible digital services has - at face value - brought us many great things: same-day deliveries,...
28 October 2020
From: Features

Putting fingers to keyboard to create blogs and articles isn’t always the easiest job for agents, particularly when meetings, viewings and...
27 October 2020
From: Marketing & Social Media

It’s a given these days that your business needs to be on social media. Consumers spend a large portion of their...
27 October 2020
From: Marketing & Social Media

Generating leads is a crucial and age-old part of estate agency. Before the internet, lead generation was just as important to...
27 October 2020
From: Marketing & Social Media

Staying on top of the numbers and figures in a constantly changing industry can be stressful. Changing property prices can be...
27 October 2020
From: PropTech & Innovation

Another attempt is being made to introduce property logbooks to the selling and buying process, and agents are invited to play a...
26 October 2020
From: Breaking News

The Covid-19 pandemic has impacted the way every industry operates and the property sector is no exception. Following an enforced seven-week...
23 October 2020
From: Sponsored Content

The new Boomin portal being launched shortly has named 10 high profile agency chains as founding members. The 10 give the new portal...
16 October 2020
From: Breaking News

The only certainty at the moment is ongoing uncertainty. It’s something we’ve got used to in 2020, but it’s still not...
10 October 2020
From: Features

The latest review by the National Trading Standards Estate and Letting Agency Team into referral fees places the outdated practice of...
10 October 2020
From: Features

In early September, mio achieved an industry first with the release of the mio chain view API. Now, all the parties...
10 October 2020
From: Features

The National Association of Estate Agents has thrown its weight behind the recommendation of Trading Standards that agents must by law be...
05 October 2020
From: Breaking News

Customers must be told about third party referral fees when buying or selling a home says the National Trading Standards Estate...
02 October 2020
From: Breaking News

Online agency easyProperty has announced four new areas to its portfolio to build on its existing 41 locations - and it’s seeking...
29 September 2020
From: Breaking News

Property technology company OneDome, which operates two portals - OneDome and Nethouseprices - has raised another £5m in funding. It says it...
29 September 2020
From: Breaking News

The cross-sector group looking at reforming the sales process has agreed a new pledge which it says introduces greater transparency for...
25 September 2020
From: Breaking News

One of the many new portals recently launched has made a pitch for agents to join because of its referral fees...
24 September 2020
From: Breaking News

Seller and landlord leads are what makes estate agency tick. Without them, new business is nowhere to be seen and you...
23 September 2020
From: Features

With the high street open again, and the Chancellor’s temporary stamp duty holiday helping to stimulate the market, estate and letting...
19 September 2020
From: Features

Almost two fifths of property buyers don't know what conveyancers and solicitors do, according to new research. My Home Move Conveyancing's survey...
16 September 2020
From: Breaking News

Ahead of the launch of a new iBuyer platform later this year, agents are being invited to attend two webinars hosted...
15 September 2020
From: Breaking News

A new PropTech startup is giving prospective buyers the opportunity to receive due diligence at a fraction of the time and...
15 September 2020
From: Breaking News

PropertyHeads, a portal which describes itself as the industry’s social network, has sold a three per cent stake partly to raise funds...
14 September 2020
From: Breaking News

For a number of years now, predictions have been made that one of the major tech giants will eventually enter the...
12 September 2020
From: Features

The ESTAS, which is fast establishing itself as a review platform as well as an awards network, has signed up the...
09 September 2020
From: Breaking News

The Residential Property Surveyors’ Association appears to be taking on the Royal Institution of Chartered Surveyors in a battle for authority...
07 September 2020
From: Breaking News

There’s been a surprise appointment as OnTheMarket chief executive. Instead of popular acting CEO Clive Beattie - who had made it known...
01 September 2020
From: Breaking News

It’s fair to say that UK estate agents don’t have the best of reputations, often featuring in the lists of the...
29 August 2020
From: Features

A new portal launches today with 100,000 listings and a pledge to target buyers largely ignored by established websites - investors. It’s...
24 August 2020
From: Breaking News

Zoopla has been awarded £50,000 of premium ad space with the Telegraph Media Group in recognition of a campaign to help the UK...
24 August 2020
From: Breaking News

The supply of homes coming to the market could struggle to meet the demand from buyers shown in recent weeks, with...
21 August 2020
From: Breaking News

Customer review and awards platform the ESTAS is parting company with headline partner Zoopla after 10 years. The founder of The ESTAS...
18 August 2020
From: Breaking News

In my last Natter, I explored the differences between estate agency in the UK and the US with the help of...
15 August 2020
From: Features

Life as we know it has changed – for everybody – and what tenants want, need and expect in this post-pandemic...
15 August 2020
From: Features

Zoopla says it wants to know what agents think of its new TV advert which airs from tomorrow but can be...
14 August 2020
From: Breaking News

Knight Frank says the stamp duty holiday for properties at £500,000 and below should be made permanent. The holiday is due to...
10 August 2020
From: Breaking News

It must have been a close thing on Friday as to whose faces were looking the most glum - those at...
08 August 2020
From: Features

Zoopla has revealed details of its biggest ever marketing campaign in a bid to cash in on agents’ growing dissatisfaction with...
07 August 2020
From: Breaking News

The new portal OpenBrix, which is powered by Blockchain, has revealed its fee structure ahead of its formal launch on September...
04 August 2020
From: Breaking News

Purplebricks says changes to its fees structure - possibly becoming less reliant on controversial upfront charges - has been delayed until...
03 August 2020
From: Breaking News

Agents have long been the victim of a poor public reputation, from scoring highly in most disliked profession polls to being...
03 August 2020
From: Breaking News

There’s been a very large rise in the number of complaints submitted by consumers to the Property Redress Scheme. This is partly...
29 July 2020
From: Breaking News

A founder of Purplebricks, Michael Bruce, suggests there was nothing wrong with the controversial Commisery TV ads that contributed to making...
27 July 2020
From: Breaking News

Earlier this month, it was revealed that property industry bodies have joined a new Code of Practice Steering Group to enact...
25 July 2020
From: Features

A PropTech platform that aims to lock-in sellers and buyers via a mutually agreed reservation agreement system is being offered free...
23 July 2020
From: Breaking News

The new code of conduct for estate agents has been dismissed as “a waste of time” - and the senior industry...
21 July 2020
From: Breaking News

Agents now have a chance to say what they think should be in a new Code of Conduct being discussed following...
20 July 2020
From: Breaking News

Conferences, events and awards dinners are a hugely important part of the property calendar, bringing the great and the good of...
18 July 2020
From: Features

In a video interview for Estate Agent Today, property professional Chris Buckler speaks to Matt Nicol, managing director of Nicol &...
18 July 2020
From: Features

The founder of Purplebricks, Michael Bruce, has this morning revealed his new project to be called Launch B - and he...
14 July 2020
From: Breaking News

The ESTAS Group says it will combine its awards events for agents, conveyancers and mortgage brokers in one ceremony in May...
13 July 2020
From: Breaking News

The Black Lives Matter debate has reached the property industry with some agents dropping the term ‘Master bedroom’ from descriptions. The Times...
06 July 2020
From: Breaking News

They are the names we hear about often, pushing for this or seeking clarifications on that. They are the representatives of...
04 July 2020
From: Features

In the first of a series of articles, Emma Vigus, managing director of mio, the estate agent sales progression platform, explores the...
04 July 2020
From: Features

The estate agency group spearheading the Say No To Rightmove campaign has signed its 36 branches up to new portal Homesearch. The...
02 July 2020
From: Breaking News

A new estate agency Code of Practice is to be written by a group set up by the Royal Institution of Chartered...
01 July 2020
From: Breaking News

A former City analyst best known for his scathing criticisms of Purplebricks has launched a PropTech platform that he describes as...
30 June 2020
From: Breaking News

The phrase ‘game-changer’ has been hugely overused. But when applied to how Covid-19 is changing the way estate agents will work...
20 June 2020
From: Features

One of the leading ‘new breed’ of hybrids relying on self-employed agents is opening a share offer to investors in a...
18 June 2020
From: Breaking News

A market commentator says it will take up to three months before the housing market stabilises into the ‘new normal’ after...
18 June 2020
From: Breaking News

To most people, purchasing a home is the single most significant financial commitment made across a lifetime. Given the impact and...
13 June 2020
From: Features

In a video interview for his Move iQ service, Phil Spencer speaks to Mark Hayward, managing director of NAEA Propertymark about...
10 June 2020
From: Sponsored Content

The only story that has come remotely close to pushing coronavirus – and its various knock-on effects – off the top...
06 June 2020
From: Features

In a wide-ranging video interview for his Move iQ service, Phil Spencer speaks to former agent and founder of Viewber, Ed...
06 June 2020
From: Features

Consumers are not as worried as they should be about conveyancing fraud, putting them at risk of losing life-changing sums of...
02 June 2020
From: Breaking News

Arguments over the alleged gaming of reviews by and for some estate agencies have waged ferociously in recent years, and now...
02 June 2020
From: Breaking News

Last week was Mental Health Awareness Week, and there is a great deal of positive things to be said about a...
30 May 2020
From: Features

The government is jeopardising the success of the housing market relaunch through the inflexibility of the furlough scheme, claims a group...
27 May 2020
From: Breaking News

The Financial Conduct Authority has published new draft guidance for lenders which will set out options available to their customers in the extended...
26 May 2020
From: Breaking News
During March, the coronavirus pandemic put the brakes on the property market with an enforced period of shutdown. However, almost two...
21 May 2020
From: Sponsored Content

The industry should continue to prepare for large-scale reforms such as mandatory agency training, the licensing of agents and a new...
21 May 2020
From: Breaking News

NetAnAgent, a website which offers consumers instant quotes from a selection of traditional and online agents, has changed some of its...
20 May 2020
From: Breaking News

The surge in consumer activity encouraged by the government's decision to reopen the property market last week led to two portals...
19 May 2020
From: Breaking News

It’s been revealed that the home moving advice service set up by Phil Spencer is entering a collaboration with awards and...
19 May 2020
From: Breaking News

Homesearch - the new property portal which describes itself as “the future of the property industry” - has delayed its launch. It was scheduled...
15 May 2020
From: Breaking News

The online estate agency Settled appears to have ceased trading with its customers refunded. It was launched in 2014 by former Google...
14 May 2020
From: Breaking News

Who are you? I’m Craig Fenner, a Customer Success Director at Feefo. I work directly with Feefo’s Enterprise clients to ensure they...
14 May 2020
From: 60 Second Interview

The fallout from Covid-19 has hit everyone hard. With breaking news today that agents are able to look at how to...
13 May 2020
From: Features

There’s been a surge in buyers wanting to view properties - but agents must sit on their hands and wait for...
12 May 2020
From: Breaking News

There’s been a substantial 20 per cent rise in formal complaints about agents taken up by The Property Ombudsman. The figures refer...
11 May 2020
From: Breaking News

The Agents Here To Help initiative, launched recently by Kristjan Byfield of The Depositary, is now developing fast and becoming a...
11 May 2020
From: Breaking News

There has been much speculation about when agents will be allowed back to work, and what the new office working environment...
09 May 2020
From: Features

An instant valuation service has launched a new tool aimed at helping agents prioritise leads through prospective vendors uploading photographs to...
07 May 2020
From: Breaking News

Three of the highest profile industry suppliers and house moving services have given government a four-step plan to restart the housing...
05 May 2020
From: Breaking News

Countrywide has added its weight to the campaign asking the government to allow agents to get back to work - and...
04 May 2020
From: Breaking News

Since my last column in April, one could argue that very little has changed for agents in terms of the market...
04 May 2020
From: Breaking News

The scandal over Business Interruption Insurance policies is hotting up, with class actions being discussed against insurance firms and the Financial Conduct Authority announcing...
01 May 2020
From: Breaking News

The Property Ombudsman is advising agents to use virtual viewings only as a filtering process with offers being agreed only ‘subject...
01 May 2020
From: Breaking News

At the moment, it somehow seems like tempting fate to think too far into the future, especially in terms of the...
25 April 2020
From: Features

It may seem a long time since normal trading took place but many agencies are now finding they are picking up...
24 April 2020
From: Breaking News

The Property Ombudsman’s office is still receiving 40 to 50 calls a day from the public, even though most transactions with...
23 April 2020
From: Breaking News

An industry stalwart has urged critics of Rightmove to fight for the portal to offer agents a fairer pricing system, not...
22 April 2020
From: Breaking News

The impact of the Coronavirus crisis is going to reduce agents' revenue into the third quarter finishing in late September warns a leading...
14 April 2020
From: Breaking News

As the impact of coronavirus unfolds, we are in constant conversations with customers to understand the challenges they’re facing and to...
08 April 2020
From: Features

I won't be the first or last person to say that society and the property industry in which we operate is...
06 April 2020
From: Breaking News

There’s a sense that we really are on the verge of a huge change in the industry. It’s too early to be...
04 April 2020
From: Features

Much like PropTech, Open Banking has been used as a buzzword in recent years. However, when it comes to the rental...
04 April 2020
From: Features

Hello, and we trust you had as good a weekend as possible in these difficult circumstances. As we start a new week...
30 March 2020
From: Breaking News

Where else to start? Since my last Natter two weeks ago, all our lives have changed more than we could ever...
28 March 2020
From: Features

An international comparison of how major portals have discounted their charges to agents show Rightmove and Zoopla making “deeper and longer...
26 March 2020
From: Breaking News

We all know how stressful buying a home is, whether it’s your very first step onto the ladder or your final...
18 March 2020
From: Features

Good morning and welcome to the industry’s daily update on how we cope with the challenge of social distancing and self-isolation...
18 March 2020
From: Breaking News

Nested is the latest online agency to base a marketing campaign around criticism of established estate agents. In three 30-second TV ads...
12 March 2020
From: Breaking News

Analysis by an online valuation and lead generation service shows that requests from prospective sellers and landlords are increasingly happening in...
09 March 2020
From: Breaking News

Almost eight in 10 sellers have instructed High Street agents in the past year - a significantly higher figure than 12...
06 March 2020
From: Breaking News

The head of a firm that has been creating digital property log books for well over a decade says the house-moving...
06 March 2020
From: Breaking News

Agents are consistently being told that they need to get on board with change. And one could quite easily make the...
02 March 2020
From: Breaking News

More than 18 months on from the acquisition of ZPG for £2.2 billion by Silver Lake Partners, a US private equity...
29 February 2020
From: Features

The Trading Standards report on the future of referral fees is almost completed and will be sent to government next week. However, James...
28 February 2020
From: Breaking News

Trials of reservation agreements for buyers and sellers have been delayed until the late spring. Statements last year from the Ministry of Housing, Communities...
28 February 2020
From: Breaking News

Why should agencies leave voicemail in the last decade and make 2020 the year to invest in a more modern solution? Voicemail...
22 February 2020
From: Features

The landscape of the estate agency market in the UK is evolving to reflect changes in the way we live our...
19 February 2020
From: Features

The Financial Conduct Authority has issued a shock warning that mortgage borrowers who purchased properties through the Help To Buy scheme...
19 February 2020
From: Breaking News

New research shows that 77 per cent of consumers use portals to conduct property searches - meaning, surprisingly, that almost a...
17 February 2020
From: Breaking News

An online valuation service says the number of leads it generated for agents in January was over double the figure in...
17 February 2020
From: Breaking News

The 2010s were a good decade for disrupters. Early on, Airbnb and Uber shook up the holiday lettings/hospitality and traditional black...
15 February 2020
From: Features

A challenger portal says agents should reduce their reliance on the likes of Rightmove and Zoopla by using smaller rival portals...
14 February 2020
From: Breaking News

Zoopla has published a startling set of statistics to demonstrate what it calls “a record January with significant growth in delivery...
13 February 2020
From: Breaking News

Agents now have only seven days to complete a referral fees survey, announced late on Friday by Trading Standards and The...
10 February 2020
From: Breaking News

Now we’re well into the second month of the year, we have reached a crucial point in the ongoing plans to...
08 February 2020
From: Features

The National Trading Standards Estate & Letting Agency Team and The Property Ombudsman have launched an urgent survey to assess awareness...
07 February 2020
From: Breaking News

One of the country’s leading housing market research experts has been poached from Knight Frank to join Zoopla. Gráinne Gilmore - a...
07 February 2020
From: Breaking News

Property auctions – online or otherwise – can be hugely helpful to sellers, buyers and estate agents. Online auctions, in particular, are...
06 February 2020
From: Sponsored Content

The ‘on-demand’ economy is reshaping our world. The way we order food, get around, and even access healthcare has changed irreversibly...
05 February 2020
From: Features

The estate agency review site allAgents claims some of Trustpilot’s reviews “could be dubious.” A statement from allAgents repeats an allegation made last...
05 February 2020
From: Breaking News

The people behind an online valuation service is warning agents that having a widget on their website is not enough by...
05 February 2020
From: Breaking News

Unfortunately for consumers, buying and selling properties is rarely plain sailing. But fortunately for agents, this provides you with an opportunity to...
03 February 2020
From: Breaking News

Last November, as part of the Conservatives’ general election campaign, Boris Johnson made a surprise announcement that his party would introduce...
01 February 2020
From: Features

After a challenging period for the UK property market, recovery is very much on the cards and the end to uncertainty...
01 February 2020
From: Features

Logbooks about properties must be made available up-front at the point of marketing and not later in the buying process if...
28 January 2020
From: Breaking News

The group charged with pioneering Reservation Agreements in the house buying process admits both the industry and the public are split...
27 January 2020
From: Breaking News

Property portals generate revenue from estate agents regardless of the outcome of the transaction. This relationship has resulted in a fundamental...
25 January 2020
From: Features

Data from HM Revenue & Customs shows tax receipts from stamp duty fell a further 5.2 per cent between 2018 and...
23 January 2020
From: Breaking News

A leasehold reform campaigner claims estate agents face “growing calls to be held accountable for mis-selling leasehold properties.” Louie Burns, managing director...
21 January 2020
From: Breaking News

The ValPal Network claims its new product allows agents to gather the maximum amount of information from customers using its automated...
21 January 2020
From: Breaking News

Reapit has joined a consortium attempting to make the long-anticipated end-to-end digital home buying process a reality. It’s joined the IPN Consortium,...
20 January 2020
From: Breaking News

In its latest State of the Property Nation report, which questions over 650 agents and 6,000 consumers, Zoopla says 55 per...
20 January 2020
From: Breaking News

Six common ‘crimes of modern-day call handling’ are blighting UK estate and letting agencies and hampering their growth, reputation and profitability. These...
18 January 2020
From: Features

Zoopla has revealed large growth in agency membership and visitor figures for 2019. Since being bought by US equity firm Silver Lake,...
15 January 2020
From: Breaking News

There’s a warning today that Rightmove could be vulnerable to losing its number one portal status because it has such a...
09 January 2020
From: Breaking News

There have been two developments on the controversial subject of online reviews. One concerns the online agency Emoov, which three months ago...
09 January 2020
From: Breaking News

We are facing a new world in the lettings industry, with the proportion of households in the private rented sector (PRS)...
08 January 2020
From: Features

A veteran agent says the new government’s Budget, expected in the next few weeks, should not provide too much help to...
06 January 2020
From: Breaking News

Alex Chesterman, the entrepreneur who founded Zoopla, has given vocal backing to a new conveyancing app called Thirdfort. The app allows conveyancers’...
02 January 2020
From: Breaking News

A senior regional estate agent says the appliance of PropTech has helped his company streamline communications, reduce sales times, and generate...
30 December 2019
From: Breaking News

It’s one of the most crucial aspects of the homebuying and selling process but is too often bogged down by frustrating...
21 December 2019
From: Features

An estate agent in London claims he did £53m of property deals within hours of the Conservative victory in the General...
16 December 2019
From: Breaking News

Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...
14 December 2019
From: Features

When we launched Reapit’s Foundations Platform as a Service (PaaS) in November, it may have seemed like a recent development in...
11 December 2019
From: Features

A new tie-up between Coadjute, a network for decentralised workflow and data sharing within the property industry, and banks including NatWest...
11 December 2019
From: Sponsored Content

Who are you and what does it say on your business card? Emma Vigus, Managing Director of mio What is mio and what...
10 December 2019
From: 60 Second Interview

[Estate Agent Today was ‘off air’ for some of Wednesday and most of Thursday thanks to technical problems - we apologise...
06 December 2019
From: Breaking News

It’s been clear for a while that the additional regulation landlords and agents are facing has helped professionalise the private rental...
30 November 2019
From: Features

Here at sales progression and communication tool mio, we recently caught up with Sarah Edmundson, co-director of The AllStars Group, the...
30 November 2019
From: Features

In just over two weeks, the UK population will head to the polls for the fourth general election since 2010. Of course,...
27 November 2019
From: Features

The head of a new property portal is urging agents to forget about spending money on For Sale and To Let...
21 November 2019
From: Breaking News

The Great Debate over the charges levied on agents by portals and the huge profits that Rightmove and Zoopla make has...
20 November 2019
From: Breaking News

A new Home Survey Standard is being launched today in a bid to improve and speed up the house moving process. The...
18 November 2019
From: Breaking News

The competition is hotting up between Zoopla and OnTheMarket for new homes listings. Today Zoopla has revealed that it has seen a...
15 November 2019
From: Breaking News

love2move, an online network which allows high street agents to offer a white-labelled hybrid service, has teamed up with the Mortgage...
14 November 2019
From: Breaking News

Rightmove has been given the green light to continue using the claim that “every second someone contacts an estate agent about a...
13 November 2019
From: Breaking News

The Property Ombudsman scheme is increasing its fees in January for the first time in six years - and it’s implementing...
11 November 2019
From: Breaking News

House prices dipped a tiny 0.1 per cent in October - but this led to the annual rate coming in at...
08 November 2019
From: Breaking News

This line is one that I use a lot in my speeches and presentations, often as part of the final slide. I...
06 November 2019
From: Breaking News

Relocation Agent Network has revealed a new competition in which member agents can win tip to £5,000. RAN currently offers four customer...
05 November 2019
From: Breaking News

It’s now emerged that Countrywide has to pay a £100,000 fine to the Royal Institution of Chartered Surveyors after breaching guidelines...
30 October 2019
From: Breaking News

The former chief of an online estate agency says the top three surviving firms in the sector must merge if they...
30 October 2019
From: Breaking News

One of the earliest British estate agencies to adopt the model of using self-employed or freelance agents operating under the same...
24 October 2019
From: Breaking News

The Ministry of Housing, Communities and Local Government has given more details of the trial of reservation agreements likely to take...
21 October 2019
From: Breaking News

Zoopla has unveiled new functionality that it claims will make searching for new homes easier for consumers - and resumes the...
21 October 2019
From: Breaking News

Since I started working with Zero Deposit for me the market leader in deposit replacement alternatives, the most common question I am...
19 October 2019
From: Features

A service has launched for estate and letting agents to copy and paste a widget into online advertisements free of charge. It...
17 October 2019
From: Breaking News

There has been a real wind of change in estate agency and over the last 18 months we have seen the...
16 October 2019
From: Features

Upad, the national online letting agent set up by entrepreneur James Davis has announced that it is “closed to new business”...
15 October 2019
From: Sponsored Content

The boss of a 15+ branch estate agency group has explained how he thinks regulation could 'ruin' the estate agency industry. Simon...
10 October 2019
From: Breaking News

The ValPal Network, which consists of over 800 agency brands with more than 4,000 offices, has launched a new product which...
07 October 2019
From: Breaking News

A yet-to-launch estate agency comparison site is nearing its crowdfunding target of £50,000. Invite Agents, which is crowdfunding on crowdcube, had, as...
04 October 2019
From: Breaking News

Three key industry organisations have endorsed a best practice guide for the controversial Modern Method of Auction. The iamsold guide is aimed at...
03 October 2019
From: Breaking News

The German-based Alex Springer publishing company, which is already the largest single investor in Purplebricks, has acquired a prominent online estate...
30 September 2019
From: Breaking News

How can estate and letting agents nurture leads who aren't ready to sell or let a property instantly? It's a question many...
28 September 2019
From: Features

Last week we covered a story, broken by The Times, about a new website allowing users to discover the air quality...
23 September 2019
From: Breaking News

In a previous Natter, I promised to talk more about CRMs – and here I stick to that promise. Following on from...
21 September 2019
From: Features

A property MOT being launched by Countrywide and described as “game changing” for the house buying process will include survey and...
19 September 2019
From: Breaking News

Property management service Move with Us has announced a new partnership with chain management service View My Chain. Move with Us, founded...
19 September 2019
From: Breaking News

Earlier this year, the Regulation of Property Agents (RoPA) working group announced the initial details of plans for mandatory qualifications and...
18 September 2019
From: Features

A PropTech company is suggesting that property mis-measurements and resulting over-valuations may be the next PPI scandal. The firm - Spec, which...
17 September 2019
From: Breaking News

Continuing political uncertainty over Brexit and now a significant chance of an autumn or winter General Election makes the case for...
17 September 2019
From: Breaking News

Former Purplebricks chief executive Lee Wainwright says the problem for estate agents maintaining a strong level of fees isn’t competition from...
16 September 2019
From: Breaking News

Purplebricks has spent £26.7m on marketing in the past year - that represents £382 per instruction. The figures, revealed in the agency’s...
11 September 2019
From: Breaking News

The Guild of Property Professionals has welcomed government steps to provide buyers and sellers with greater transparency in transactions - and...
11 September 2019
From: Breaking News

The government has issued a revised version of its official How To Buy and How To Sell documents, aimed at consumers...
09 September 2019
From: Breaking News

One of the country’s largest regional estate and lettings agencies has now fully rejoined Zoopla. Yorkshire-based Dacre, Son & Hartley brings its...
05 September 2019
From: Breaking News

In the old days an agent would procure clients based upon their position in the high street, the size of the...
04 September 2019
From: Features

Former Purplebricks US chief executive officer Eric Eckardt is seeking some £6m in funding from across the world for his latest...
04 September 2019
From: Breaking News

The National Association of Estate Agents has told the government that it wants one single Ombudsman to provide redress across all...
29 August 2019
From: Breaking News

Who are you and what does it say on your business card? Phil Smith - mio Account manager What is mio and what does...
19 August 2019
From: 60 Second Interview

A sales progression tool is urging property professionals and consumers alike to do more to speed up typical transaction times, and...
16 August 2019
From: Breaking News
15 August 2019
From: Breaking News

With the often negative portrayal of agents in the media and popular culture, you might ask yourself why anyone would want...
10 August 2019
From: Features

One of the agencies most active in the creation of OnTheMarket is trialling a return to listing on Zoopla after an...
08 August 2019
From: Breaking News

One of the largest surveys of housing concerns amongst consumers suggests that agents fees - once a major issue - is...
08 August 2019
From: Breaking News

Countrywide has thrown its weight behind the proposals for a new single industry-wide regulator taking on the roles of Trading Standards...
05 August 2019
From: Breaking News

The Advertising Standards Authority has issued a guidance note warning online estate agents, after complaints about them have “grown dramatically”. “Property is big...
01 August 2019
From: Breaking News

Estate and letting agents will for the first time be able to use WhatsApp to respond to leads on a 24/7...
01 August 2019
From: Breaking News

1. Win More Listings For estate agency in the UK, the number one task is to get new properties to market. However,...
29 July 2019
From: Sponsored Content

Who are you and what does it say on your business card? Eric Woodhams F.N.A.E.A. mio Account Manager What is mio and what...
26 July 2019
From: 60 Second Interview

‘Property ghosting’ is a problem that nearly all estate and letting agencies will face at one time or another. Ghosting, which is...
23 July 2019
From: Sponsored Content

A leading figure in the PropTech sector says clarity and speed are vital to ensure agencies can adequately prepare for a...
22 July 2019
From: Breaking News

The industry press has given substantial space to recommendations from the Regulation of Property Agents, the government’s working party which has...
20 July 2019
From: Features

Trade bodies and property firms have strongly welcomed the recommendations for root and branch reform of the agency industry - and...
19 July 2019
From: Breaking News

Improved communication and increased transparency throughout the buying process can manage vendors’ expectations, improve satisfaction scores and create long-term clients. That’s the...
18 July 2019
From: Breaking News

All new-build homes could soon be fitted with an electric car charging point. The government has issued a consultation on the move,...
17 July 2019
From: Breaking News

The new chief executive of Purplebricks believes hybrid agents could win '20-30% market share' in the UK. Vic Darvey, who replaced Michael...
04 July 2019
From: Breaking News

It’s likely that your agency or one of your clients has recently fallen foul of an old-fashioned trend which has been...
04 July 2019
From: Breaking News

A survey of property sellers has revealed that 'achieving the asking price' (43%) and 'selling properties quickly' (35%) are the most...
03 July 2019
From: Breaking News

In the second part of my exploration of startups, I talk to a number of people with lived experience of creating...
29 June 2019
From: Features

Purplebricks’ former chief executive Lee Wainwright has made a stout defence of the controversial agency’s sales progression process and its local...
28 June 2019
From: Breaking News

Zoopla has announced an improved app which “enhances the house-hunting journey with a fresh design, improved navigation and an intuitive interface” -...
28 June 2019
From: Breaking News

A company which promotes property raffles have been told that it cannot repeat certain elements of its advertisements on Facebook and...
26 June 2019
From: Breaking News

The former chief executive of Purplebricks UK says the agency completes on over 80 per cent of the homes it lists...
25 June 2019
From: Breaking News

You may be right in thinking that Brexit has dominated the thinking of the government in the last three years. However,...
22 June 2019
From: Features

Facebook is set to enter the cryptocurrency business with the big reveal of its formal plans scheduled for some point this...
19 June 2019
From: Breaking News

All the most successful startups of recent years – from Airbnb and Uber to Just Eat and Deliveroo – have melded...
15 June 2019
From: Features

High Street estate agents should re-define themselves in today’s competitive market by becoming Residential Property Experts offering a wide range of...
14 June 2019
From: Breaking News

The founder of Zoopla has explained how the portal got its name and branding, and the philosophy behind it when it...
14 June 2019
From: Breaking News

A PropTech firm has repeated claims it first made in March about allegedly inaccurate floorpan measurement and says a new initiative...
11 June 2019
From: Breaking News

A recent survey conducted by comparison website GetAgent found that traditional high street agents have been given a firm thumbs up...
06 June 2019
From: Sponsored Content

PropTech company Landmark has thrown its weight behind the Royal Institution of Chartered Surveyors’ new Home Survey Standard, which is now out...
06 June 2019
From: Breaking News

The Property Ombudsman says its members must in future disclose referral fees in a bid to make previously-hidden costs open and...
24 May 2019
From: Breaking News

Zoopla is today unveiling what it calls “a new direction” for its software division and the creation of “market-leading agency CRM...
23 May 2019
From: Breaking News

As we move closer to the halfway point of 2019, property market conditions for agents and their clients remain challenging. Brexit may...
22 May 2019
From: Features

We’ve reached the final instalment of my market transformation do’s and don’ts. In previous articles, we’ve looked at: Do encourage, don’t deter;...
22 May 2019
From: Breaking News

Consumer habits have changed massively over the past few years, and regardless of which market you operate in, being able to...
15 May 2019
From: Features

“I’m Russell Quirk, and I’ve failed” - with those words, the former chief executive of Emoov has begun to explain how...
15 May 2019
From: Breaking News

The fledgling independent agents’ trade group, the Federation of Independent Agents, has signed another partnership deal with a high-profile industry supplier...
15 May 2019
From: Breaking News

The Property Ombudsman (TPO) has released its annual report for 2018, showing a 16% rise in the number of complaints made...
08 May 2019
From: Breaking News

I hope you had another wonderful Bank Holiday weekend; only three weeks to hold on until the next one. Personally, it...
08 May 2019
From: Breaking News

The Ministry of Housing, Communities & Local Government (MHCLG) has launched its long-awaited ‘How to sell a home’ and ‘How to...
08 May 2019
From: Breaking News

During our school days, most of us did that task where we imagined and drew the homes of the future, but...
04 May 2019
From: Features

With the UK population spending longer in rental accommodation, due to the upfront expense of buying a home, their time and...
01 May 2019
From: Features

It’s clear that some agents are not fans of Trading Standards officers, described in the comments sections of the trade press...
27 April 2019
From: Features

The soon-to-launch Federation of Independent Agents has announced that its latest supplier partner is to be outsourced viewing service Viewber. Graham Lock,...
24 April 2019
From: Breaking News

The fledgling trade body the Federation of Independent Agents has revealed another new partner - this one dealing with housing and...
18 April 2019
From: Breaking News

A new team has been set up to police all estate and letting agency legislation including the upcoming tenants' fees ban. The...
17 April 2019
From: Breaking News

An estate agency has been ordered by the Advertising Standards Authority not to use an advertisement on its website and Facebook...
17 April 2019
From: Breaking News

The recent ARLA Propertymark conference featured a hugely interesting line-up of speaks and session during a watershed time for the lettings...
13 April 2019
From: Features

The first hour of a property’s listing on a portal is the most crucial for sellers or landlords according to research...
12 April 2019
From: Breaking News

Labour is proposing two methods of controlling house price rises should it win the next General Election - and the ideas...
11 April 2019
From: Breaking News

Agents boasting qualifications could generate higher fees and more clients, especially if they are ‘ahead of the game’ and improve their...
10 April 2019
From: Breaking News

UK estate agents charge the lowest commission out of any nation in the European Union, according to a recent study by...
09 April 2019
From: Sponsored Content

Purplebricks has been named one of Britain’s ‘most relevant’ brands to consumers. The agency came in 13th in a list of...
09 April 2019
From: Breaking News

When you think of the best ad campaigns – from moustachioed opera singers and talking meerkats to millions of bouncing balls...
06 April 2019
From: Features

New figures from the Equity Release Council suggest more growth in this sector, alarming those agents who see this as a...
03 April 2019
From: Breaking News

Mortgage brokers are claiming that “a big number” of buyers are being cajoled into using estate agents’ in-house brokers. The Financial Conduct...
02 April 2019
From: Breaking News

More than 800 property transactions fall through daily, which can have repercussions both practically and financially, as agents fail to get...
30 March 2019
From: Features

When they first came onto the scene, online-only estate and lettings agents were predicted to swiftly spell the end for traditional...
30 March 2019
From: Features

The new portal OneDome is offering what it calls a “consumer-facing digital mortgage product” in a bid to cut fall-throughs. OneDome already...
29 March 2019
From: Breaking News

Virtual tours are a compelling way of enhancing a property’s potential through online marketing, increased transparency and efficiency for agents, and...
27 March 2019
From: Features

This article was originally written for City AM in response to an article it published attacking letting agents. See more here. A...
23 March 2019
From: Features

When it comes to major issues confronting housing, and in particular the direction that the government would like to take the...
23 March 2019
From: Features

A survey of owners has revealed that recent leasehold scandals have deterred many would-be buyers from considering new build homes. The survey,...
21 March 2019
From: Breaking News

Thinking about the state of communication across residential property chains is enough to induce a severe migraine. We work in a world...
20 March 2019
From: Features

The Law Society claims that the unforeseen charges faced by some purchasers of leasehold properties could be addressed “if developers and...
20 March 2019
From: Breaking News

Estate agents have been warned that if new guidance over referral fees is not taken seriously, they could be faced with...
20 March 2019
From: Breaking News

The Property Ombudsman has issued new guidance over what it calls “a growing issue” - that is, disputes over dual fees. TPO...
11 March 2019
From: Breaking News

The proliferation of big data is paving the way to improving our economy on almost every front as entrepreneurial digital companies...
09 March 2019
From: Features

Rightmove is undertaking an investigation into a PropTech app that has tried to list private sales on the portal. The perhaps-ironically named...
07 March 2019
From: Breaking News

The troubled online agency House Network has amended its website after a complaint to the Advertising Standards Authority about its claims...
06 March 2019
From: Breaking News

The director of strategy at the Council for Licensed Conveyancers says “the onus is very much on estate agents” to respond...
05 March 2019
From: Breaking News

Rightmove has this morning given its 2018 report to shareholders, laying bare the huge financial wealth of the company which dominates...
01 March 2019
From: Breaking News

The National Association of Estate Agents has led the support for stricter new guidelines on transparency for referral fees. The clampdown means agents...
01 March 2019
From: Breaking News

The National Trading Standards Estate Agency Team has this afternoon revealed new industry guidance to make referral fees more transparent to...
28 February 2019
From: Breaking News

It’s been a theatrical week in Westminster with talk of defections and duplicity worthy of Shakespeare. Yet the estate agency world has...
23 February 2019
From: Features

A survey of 3,000 people by Zoopla suggests that 47 per cent of vendors believe the success of their sale was...
21 February 2019
From: Breaking News

In these tougher times, we recognise that helping agents win new inventory is the key to their businesses. There were more than...
20 February 2019
From: Features

There’s been more growth in the equity release sector, suggesting that fewer older owners are downsizing and are instead using their...
13 February 2019
From: Breaking News

The dust may have settled on the government’s recent announcement regarding housing and property complaints, but opinion is still split on...
09 February 2019
From: Features

At the end of January the Asian PropTech company PropertyGuru announced the imminent launch of beta-phase testing of its cutting-edge new product, PropertyGuru Lens. This...
06 February 2019
From: Breaking News

Hello and welcome to this week’s PJT. Everyone here let us know about their jobs news by emailing press@estateagenttoday.co.uk - please do...
04 February 2019
From: Breaking News

Kit Malthouse has been making headlines this week, but – in keeping with his tenure as Housing Minister so far -...
02 February 2019
From: Features

Purchasing a property. It’s a key life goal that so many Millennials aspire to - yet one that has become frustratingly...
02 February 2019
From: Features

By thinking outside the box, agents can truly embrace the idea of space-as-a-service and create entirely new, and highly valuable, streams...
30 January 2019
From: Breaking News

The Property Ombudsman is to give agents new guidance on dual fees, following a surge in complaints from the public. In 2017, TPO received...
29 January 2019
From: Breaking News

Agents need to focus on more targeted marketing using a mix of traditional and modern methods to optimise their position in...
29 January 2019
From: Breaking News

If you want an engaging page-turner novel for cold winter evenings, my recommendation is Our House by Louise Candlish, a bestseller...
26 January 2019
From: Features

When it comes to letting a property, it is important that landlords and renters have faith in their agent. The more...
26 January 2019
From: Features

Alongside hundreds of agents and suppliers, I recently attended the Guild of Property Professionals’ annual conference. As ever, it was a great...
26 January 2019
From: Features

The National Association of Estate Agents and the Association of Residential Lettings Agents have thrown their weight behind the government’s latest...
25 January 2019
From: Breaking News

The government has this morning set out wide-ranging changes to redress systems for agents, the sales and lettings sectors, and other...
24 January 2019
From: Breaking News

Former City analyst Anthony Codling - who is now the front-man for a new property portal - has set out why...
21 January 2019
From: Breaking News

I don’t think I can add anything more to the excellent 2019 pieces we’ve seen on EAT in recent weeks –...
19 January 2019
From: Features

I often speak of my wish to see property taken out of the hands of politicians. Indeed, this is likely to...
19 January 2019
From: Features

When it comes to building online reputation, Google is king. It is estimated that over 90% of consumers Google a business before...
19 January 2019
From: Features

A survey of 6,000 members of the public and 660 estate and letting agents has revealed some striking findings about how...
17 January 2019
From: Breaking News

As 2018 draws to a close, it is fair to say that stretched affordability and uncertainty over the Brexit negotiations has...
29 December 2018
From: Features

There’s nothing new about identifying 10 figures who have helped shape an industry over the past year, but that doesn’t mean...
28 December 2018
From: Features

When renting a property out, letting agents and landlords recognise that it is important to take a deposit from the tenant...
15 December 2018
From: Features

Two weeks to Christmas but no sign of our industry slowing down with more job moves announced in recent days. Please let...
10 December 2018
From: Breaking News

The ‘new broom’ owners of Zoopla have revealed that Gary Bramall is to be the firm’s new chief marketing officer charged with...
07 December 2018
From: Breaking News

The UK renting demographic is diversifying at a rapid pace. While the current market poses many challenges for traditional letting agents,...
05 December 2018
From: Features

With portal rivalry hotting up again, Zoopla has announced that with immediate effect it’s removing all non-property related adverts from all...
04 December 2018
From: Breaking News

Every other advert on the TV is featuring Santa Claus, snowmen or reindeer, the tinsel, trees and decorations are out in...
01 December 2018
From: Features

A platform that allows individual private sellers and landlords to list their properties alongside those from professional agents says it’s not...
27 November 2018
From: Breaking News

To say legendary ZPG founder and CEO Alex Chesterman left big boots to fill when he stepped back from day-to-day operations...
24 November 2018
From: Features

Estate and letting agents are being warned not to slow down too early in the run up to Christmas as it...
21 November 2018
From: Breaking News

Given that online property portals, dominated by a handful of websites, are by far the most popular home search method, it...
17 November 2018
From: Features

How will things be done in the future? There’s no knowing, of course, given the many variables at play, but it’s...
17 November 2018
From: Features

Traditional estate agent fees average just 1.1 per cent across the UK according to research from an agency comparison website -...
26 October 2018
From: Breaking News

Given that ‘UK buyers are the most digitally active home hunters’, with HSBC’s Beyond the Bricks report stating that 90% of...
24 October 2018
From: Features

Not so long ago, the best estate agents were those who did the best work for their clients and therefore built...
24 October 2018
From: Breaking News

It’s been nine years since we created a dedicated team of property receptionists to answer telephone calls on behalf of agents,...
20 October 2018
From: Features

The culture of impatience and instant gratification has a lot to answer for. It has forced the hand of the property...
17 October 2018
From: Features

The vast majority of new-build houses are to be sold as freehold with ground rents for new leases capped at £10...
14 October 2018
From: Breaking News

Local business reviews are becoming increasingly important for reputation management, with recent research showing 90% of consumers read online reviews before...
13 October 2018
From: Features

The government has unveiled a new body which, it claims, will raise agency standards. There is a long-standing commitment from the government...
12 October 2018
From: Breaking News

One of the brokers working with OnTheMarket says the portal will not be profitable until 2021, but predicts that its target...
12 October 2018
From: Breaking News

OnTheMarket’s trading figures for the six months to the end of July show, as predicted, losses while the company is building...
11 October 2018
From: Breaking News

The Advertising Standards Authority has banned an advertisement for a new development in London after complaints over claims about the yields...
10 October 2018
From: Breaking News

A government minister has told the estate agency industry that it must be more transparent over the issue of referral fees. In...
09 October 2018
From: Breaking News

An insurance company is launching a policy which it says will protect consumers with comprehensive cover in the event of a...
04 October 2018
From: Breaking News

The government, which only recently said there would be one Ombudsman covering the entire housing sector, has announced that there is...
02 October 2018
From: Breaking News

From where I’m standing there’s a lot in common between the debate between online and traditional agents, and the argument over...
29 September 2018
From: Features

You will perhaps have seen recently that the Government has decided to boost funding to the regulator, the National Trading Standards...
29 September 2018
From: Features

Some conveyancers must publish some price and service information on their websites and in other media from December 6, according to...
28 September 2018
From: Breaking News

Who are you and what does it say on your business card? Marco Ferrara, Director of Tili What is Tili and what does...
26 September 2018
From: 60 Second Interview

The perils of property competitions and raffles have once again been demonstrated, this time with the Advertising Standards Authority upholding three...
26 September 2018
From: Breaking News

The rise and rise of Equity Release continues with a more-than-doubling of the number of product options on the market in...
25 September 2018
From: Breaking News

A website claim by the London estate agency Moveli has been banned by the Advertising Standards Authority after a complaint from...
12 September 2018
From: Breaking News

There’s been a huge vote of no-confidence in online reviews, often used for marketing by many online agencies and some traditional...
11 September 2018
From: Breaking News

The Property Ombudsman has urged the government to bring the new homes build sector under consumer redress. New builds are not currently...
10 September 2018
From: Breaking News

Almost all buyers of new build houses who purchased a leasehold regret doing so, and the vast majority say they definitely wouldn't...
07 September 2018
From: Breaking News

Fresh data from a PropTech firm suggests that 'conveyancer absenteeism' is causing severe delays to property transactions. When You Move reports that...
06 September 2018
From: Breaking News

An upcoming event will see a panel of well-known agents and suppliers appeal for better collaboration between industry stakeholders, particularly CRM...
06 September 2018
From: Breaking News

The Property Ombudsman scheme (TPO) has announced a series of changes to both its board and internal processes. The organisation has also...
06 September 2018
From: Breaking News

Some 175,000 pieces of data relating to service in the conveyancing sector have been provided by 7,000 consumers for the second annual Conveyancer Awards...
06 September 2018
From: Breaking News

The Advertising Standards Authority (ASA) has upheld one of two complaints made against OnTheMarket's TV and print advertising. The complaints refer to...
05 September 2018
From: Breaking News

Hybrid agency Emoov has released research in which it claims consumers rank high street estate agency commission fees as the second...
05 September 2018
From: Breaking News

New rules set out by the Council for Licensed Conveyancers (CLC), which aim to support consumer choice, have been approved by...
03 September 2018
From: Breaking News

A downstairs bathroom could knock up to 6% off the value of a property, according to estate agents. Having a family bathroom...
03 September 2018
From: Breaking News

In a surprise weekend announcement the government has almost doubled funding for the National Trading Standards Estate Agency Team - the...
01 September 2018
From: Breaking News

OnTheMarket has seen another increase in listings to more than 10,500 offices, but it is repeating a warning that its free...
24 August 2018
From: Breaking News

A specialist property law firm is calling on the government to speed up changes in the law to avoid abusive leasehold...
23 August 2018
From: Breaking News

The UK division of US-based estate agency Keller Williams says agents need access to internal training if service levels across the...
16 August 2018
From: Breaking News

A PropTech firm has adopted the unusual position of claiming some agencies deliberately over-value properties in a bid to win instructions. Agent...
14 August 2018
From: Breaking News

The Property Redress Scheme says it’s recruited another 1,750 members following the shake-out last week when one of its rival redress...
13 August 2018
From: Breaking News

When Oakland A’s, a small-market team, stunned the baseball world 16 years ago by transforming itself into world-beaters on a shoestring-budget,...
11 August 2018
From: Features

Next week ludlowthompson celebrates its 25th anniversary. Here, I catch up with Stephen Ludlow, co-founder and now executive director of the...
11 August 2018
From: Features

The Council for Licensed Conveyancers says it wants legal practice websites to list cost information, including whether they have referral arrangements. The...
02 August 2018
From: Breaking News

In a world increasingly obsessed with all things digital, it's no surprise that many estate agents are choosing to experiment with...
01 August 2018
From: Sponsored Content

The big story to break this week in the property world was the announcement by the new owner of Humberts that...
28 July 2018
From: Features

‘Up’ is the key word in Rightmove’s figures for the first half of 2018, released to the City and to shareholders...
27 July 2018
From: Breaking News

The couple at the centre of a court case about agents’ fees say the issue could have been resolved earlier had...
27 July 2018
From: Breaking News

A businessman who’s just entered the estate agency industry says he’s got the secret behind Purplebricks’ success - even though he...
26 July 2018
From: Breaking News

The former head of Rightmove’s lettings division has blasted High Street estate agencies for “living in the past, charging exorbitant fees...
23 July 2018
From: Breaking News

We are currently engaged in consultations with our members to help to find a practical solution to the concern of the...
21 July 2018
From: Features

One of three schemes with government backing to offer redress for complaints about estate and letting agents has reignited the debate...
18 July 2018
From: Breaking News

The UK division of Keller Williams, the world's largest estate agency, says it can help entrepreneurial agents to set up their...
17 July 2018
From: Breaking News

It may not be a good idea for a journalist to be personal about a politician, so I write about our...
14 July 2018
From: Features

The Advertising Standards Authority says its compliance team is considering its next steps following the refusal of estate agency PDQ Estates...
12 July 2018
From: Breaking News

An agent from Cornwall who has waged a long-running campaign against online agencies in general and Purplebricks in particular has been...
11 July 2018
From: Breaking News

A left-leaning think tank is urging the Bank of England to manipulate the housing market to ensure house prices don’t rise...
11 July 2018
From: Breaking News

The government says its funding schemes such as Help To Buy will no longer be applied to what it calls “unjustified...
03 July 2018
From: Breaking News

Estate Agent Today is 10 years old this weekend. We hope you’ll agree that’s a cause for celebration and a great...
29 June 2018
From: Breaking News

Another Purplebricks ad has been stamped down on by the Advertising Standards Authority following a complaint by Hunters Property Group - but...
27 June 2018
From: Breaking News

A survey shows only 18 per cent of vendors favour reviews over personal recommendations when it comes to choosing an estate...
25 June 2018
From: Breaking News

The housing market “is clearly currently struggling to gain traction” and any real upturn ”will remain elusive over the coming months”...
20 June 2018
From: Breaking News

So what did you think of the match? A deserved 2-1 win or a lucky victory snatched from the jaws of...
19 June 2018
From: Breaking News

The For Sale board is one of the oldest marketing tools available to agents, but it is still considered one of...
13 June 2018
From: Features

Letting agents are being advised to think seriously about how they can recoup costs to help compensate for the introduction of...
09 June 2018
From: Features

Having recently attended FUTURE: PropTech in London, it struck me just how far the integration of property and technology has progressed...
09 June 2018
From: Features

A property portal that describes itself as free-to-list has launched today, taking the industry by surprise - however, at least one...
06 June 2018
From: Breaking News

As the process of making buying and selling more transparent continues to gather pace, the body that regulates conveyancers says it...
05 June 2018
From: Breaking News

The Federal Trade Commission - the US equivalent of the UK’s Competition and Markets Authority - will today discuss how the...
05 June 2018
From: Breaking News

A magazine which earlier this year claimed that two big corporates pressured customers to use their preferred mortgage brokers has now...