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KEYWORD "Consumers" - 100 RESULTS
Phil Spencer to give Blue Sky speech to estate agents

TV property guru, Move iQ founder and Estate Agent Today columnist Phil Spencer to be a keynote speakers at Propertymark One...

19 April 2024

From: Breaking News

Industry survey highlights discrimination against female agents

Gender-based discrimination remains an issue with the estate agency sector and many female victims are choosing not to report issues, an...

15 April 2024

From: Breaking News

The Property Franchise Group to rollout Coadjute partnership

The Property Franchise Group (TPFG) has been trialling property blockchain network Coadjute’s digital property data pack and smart forms and has...

12 April 2024

From: Breaking News

Industry Views - Purplebricks Is Right - We All Need A BS-Tester

Who says irony is dead? That Purplebricks, of all agencies, should promote the idea of a ‘BS-Tester’ to identify false promises by...

06 April 2024

From: Features

MPs launch inquiry into home buying and selling process

MPs have launched an inquiry on improving the home buying and selling process in England. The Levelling Up, Housing and Communities (LUHC)...

27 March 2024

From: Breaking News

Material Information Guidance - A Critical View

In the first of a short series of articles, David Beaumont, managing director of Compliance Matters, casts a professional eye over...

23 March 2024

From: Features

Material information raises professional indemnity risks - warning

The increased focus on upfront material information could push up estate agency professional indemnity (PI) requirements, an industry trainer has warned. Michael...

19 March 2024

From: Breaking News

Investigation launched into snagging rights

The Residential Property Surveyors Association (RPSA) has announced an investigation to uncover the tensions between developers and surveyors on snagging. The trade...

14 March 2024

From: Breaking News

Consumers ‘unaware’ about the role of a conveyancer - research

Only two out of five UK adults are aware of what conveyancing is, while the number for those who are already...

11 March 2024

From: Breaking News

Propertymark updates Property Information Questionnaire

Propertymark updates Property Information QuestionnairePropertymark has updated its Property Information Questionnaire (PIQ) in light of the latest part B and C...

05 March 2024

From: Breaking News

PropTech Today - Technology can enhance the performance of the rental market

Renting a flat or house in the UK has never been more difficult. The market is tight, supply is limited and...

05 March 2024

From: Breaking News

Zoopla marks record month for vendor leads

Zoopla is rolling out more branded taxis as it recorded a record January for unique vendor leads, the portal claims. The property...

23 February 2024

From: Breaking News

Propertymark partners with Belvoir to boost agent standards

Propertymark has launched a new working relationship with the Belvoir Group to help further improve standards and enhance financial protection for...

19 February 2024

From: Breaking News

Take advantage of a better market

Reading the news on Estate & Letting Agent Today every day (as I’m sure you all do, too), there appears to...

17 February 2024

From: Features

UK should follow Norway to speed-up property sales - claim

UK property professionals should look to Norway when assessing how to improve the home buying process, a housing minister has claimed. Speaking...

07 February 2024

From: Breaking News

ESTAS launches Big Postcode Reveal event

The ESTAS Group has scheduled a Big Postcode Reveal event in April to detail winners of its latest award category. The Best...

07 February 2024

From: Breaking News

How orchestration creates the digital backbone of the property market

The emergence of the Digital property market represents the most profound shift for the industry itself since the advent of the...

31 January 2024

From: Features

Best Estate Agent Guide campaign reaches 5m homeowners

More than 5.4m UK consumers were reached by the Best Estate Agent Guide’s Boxing Day social media campaign, it has been...

17 January 2024

From: Breaking News

Zoopla: Buyer demand already ahead of early 2023

Buyer demand and new sales at the start of 2024 are already ahead of equivalent 2023 levels, Zoopla. Figures from the portal...

12 January 2024

From: Breaking News

Social media campaign aims to promote benefits of using best agents

The Best Estate Agent Guide is hoping to take advantage of the Boxing Day bounce by launching a marketing campaign promoting...

21 December 2023

From: Breaking News

TPO expels two property firms

Two London firms have been expelled from The Property Ombudsman (TPO) for failing to pay compensation to consumers. This brings the total...

14 December 2023

From: Breaking News

Building a truly digital property market in the UK

Go back a hundred years and property transactions were a much simpler affair. A group of people could get together in...

13 December 2023

From: Features

Primelocation founder launches AI home search tool for agents

Property industry veteran Mal McCallion has helped launch a new artificial intelligence (AI) property search tool that agents can embed in...

11 December 2023

From: Breaking News

Consumers willing to pay for faster property transactions - research

Consumer willingness to pay to speed up transaction timeframes is on the rise, research suggests. A survey by iamproperty has found 88%...

11 December 2023

From: Breaking News

Phil Spencer: Good deeds are for all year, not just Christmas!

One of the most heart-warming parts of my job is having the privilege to be the patron of Agents Giving, the...

11 December 2023

From: Breaking News

The housing market needs a real plan for growth

There has no doubt been many commenting on Chancellor Jeremy Hunt’s recent Autumn Statement held a couple of weeks ago. We...

09 December 2023

From: Features

Are industry awards worth winning?

TV presenter Phil Spencer announced the winners at the 20th ESTAS Awards in October As most of you will know The ESTAS...

09 December 2023

From: Features

How investing in a CRM is the best way to NTS compliance

I think we can all agree that the National Trading Standards Material Information reforms are a good thing for the property...

06 December 2023

From: Sponsored Content

The housing market needs a real plan for growth

There has no doubt been many commenting on Chancellor Jeremy Hunt’s recent Autumn Statement held a couple of weeks ago. We...

06 December 2023

From: Features

And the winners are... Propertymark honours top students

Propertymark Qualifications has honoured the crème de la crème of its students at the London Stadium. Learners, apprentices, employers, training providers, and...

05 December 2023

From: Breaking News

Trading Standards unveils latest material information guidance, but how will it be policed?

Long-awaited guidance on material information in property listings was revealed yesterday but policing of the rules won’t be any different, it...

01 December 2023

From: Breaking News

Trading Standards unveils latest material information rules for agents

The National Trading Standards Estate and Letting Agency Team (NTSELAT) has published the long-awaited Parts B and C of material information...

30 November 2023

From: Breaking News

Rightmove mortgages brings ‘significant implications’ for agents – warning

Rightmove’s entry into the mortgage market presents a threat to financial services leads, agents have been warned. The portal said in a...

30 November 2023

From: Breaking News

Conveyancers urged to check client files for cyber-attack risks

The Council for Licensed Conveyancers (CLC) has urged members to check their client files to see if they may have been...

27 November 2023

From: Breaking News

Lack of communication slowing down sale completion times - claim

Estate agents spend almost half their working day chasing or being chased for issues as a new report highlights concerns about...

24 November 2023

From: Breaking News

Stamp Duty rates should reflect current conditions, claim

Stamp Duty should reflect the current market conditions, an agency boss claims. Speaking exclusively to Estate Agent Today,  Michael Polzler, chief executive...

17 November 2023

From: Breaking News

Number of sub-5% mortgage deals has doubled this month

The number of lenders offering sub-5% mortgage deals has doubled in the past month in a sign that the cost of...

17 November 2023

From: Breaking News

Land Registry records first annual house price drop for a decade

The Land Registry has recorded the first annual drop in property values for a decade in its house price index. Both the...

16 November 2023

From: Breaking News

How to make the most of your marketing spend this Winter

As we enter the winter months and a traditionally quieter time for the property industry - agents are still contending with...

11 November 2023

From: Features

New platform aims to match buyers with buying agents

A former lawyer has used her own experiences of trying to buy a home to launch a platform that matches homebuyers...

09 November 2023

From: Breaking News

Self-employed agency brand unveils property search partnership

Self-employed agency brand eXp Realty has partnered with HomeHunter to help improve the property search process for consumers across its territories...

03 November 2023

From: Breaking News

Safestyle's Halloween Horror

On Halloween eve, Safestyle decided to give everyone a real fright and announced the company had gone into administration. This has...

01 November 2023

From: Features

When will parts B and C of upfront info reforms materialise?

Trading Standards has insisted it is still on track to introduce parts B and C of material changes rules for property...

31 October 2023

From: Breaking News

Zoopla adds tag to highlight ‘back to market’ listings

Zoopla has added a new ‘Back to Market’ tag to listings that have fallen through. It will show listings that have had...

16 October 2023

From: Breaking News

Consumers feeling ‘financially worse-off’ but sellers remain positive - survey

UK consumers are feeling financially worse off than they were a year ago but this sentiment isn’t necessarily reflected when it...

16 October 2023

From: Breaking News

What do buyers and sellers really want from their estate agent?

The stats on the slowing market are widely known, but a slowdown is by no means doom and gloom – it’s...

14 October 2023

From: Features

Propertymark aims to put housing on party conference agenda

Propertymark is extending its political engagement and reach by exhibiting at the party conferences this week. The agency trade body will be...

02 October 2023

From: Breaking News

 Exceptional customer service ‘key to winning instructions’

Customer service has been identified as one of the most important attributes when using an estate agent. A poll of 600 consumers...

02 October 2023

From: Breaking News

Homeowners ‘considering’ moving to cheaper homes to cut costs

A fifth of homeowners are considering moving somewhere cheaper due to the cost of living crisis, KPMG has revealed. The firms latest,...

29 September 2023

From: Breaking News

PropTech Today - Evolution: Data and personalisation drive the market

Clive Humby of Dunn Humby (the Mega Minds behind the Tesco Clubcard) declared that "Data is the new oil" in 2006....

27 September 2023

From: Breaking News

Why direct mail should be at the forefront of your marketing mix…

Tangible, tactile, and tested. Those are the three words that Royal Mail used to describe direct mail marketing campaigns. Despite living in...

21 September 2023

From: Features

Homeowners facing ‘Christmas mortgage crisis’ - warning

Around half a million mortgage-holders are facing an imminent financial shock as their fixed deals end in the run-up to Christmas...

20 September 2023

From: Breaking News

The Property Ombudsman bolsters board

The Property Ombudsman (TPO) has welcomed two new non-executive directors to its independent board. Louise Baxter, head of the National Trading Standards...

13 September 2023

From: Breaking News

Zoopla highlights agency customer support improvement 

Increasing numbers of customer service issues have been resolved since Zoopla outsourced its support department, the portal claims. Zoopla outsourced its customer...

07 September 2023

From: Breaking News

Marketing expert: House of agency brands strategy is ‘inefficient’

An industry marketing expert has questioned the strategies of ‘house of brand’ agencies. Writing exclusively for Estate Agent Today, Simon Leadbetter, former...

01 September 2023

From: Breaking News

Fine & Country launches marketing campaign to highlight happy customers

Fine & Country has launched a marketing campaign centred around becoming the most recommended national estate agency brand among consumers. The campaign...

01 September 2023

From: Breaking News

Ready or not, the digitally enabled consumer is here

Changes to consumer behaviour usually arrive in waves. Most of the time these waves are small. They drive minimal impact, with...

19 August 2023

From: Sponsored Content

Trading Standards issues ‘working definitions’ of common agency terms

Trading Standards has issued new guidance for agents to provide “working definitions” of common property marketing terms. The National Trading Standards &...

15 August 2023

From: Breaking News

OTM allows ads for agents’ mortgage and conveyancing partners

OnTheMarket has become the first major UK portal to allow agents to promote their own revenue generating partnerships on listing pages. Agents who...

08 August 2023

From: Breaking News

TPO: Agents must be wary of appraisal and offer complaints 

Estate agents have been urged to be wary of complaints around market appraisals and the handling of offers. The latest annual review...

03 August 2023

From: Breaking News

OnTheMarket aims to ‘demystify home moving’ with consumer podcast

OnTheMarket is to launch a six-part podcast series aimed at demystifying the home moving process for less experienced property seekers. It comes...

03 August 2023

From: Breaking News

Open letter accuses OnTheMarket of ‘misleading shareholders’

OnTheMarket critic Brett Stone has issued a second open letter to shareholders of the portal, accusing it of “irresponsibly diluting shareholders”...

01 August 2023

From: Breaking News

One in 10 who have home renovations aren't happy with the outcome

An improvement is defined by the Cambridge dictionary as ‘an occasion when something gets better or when you make it better’. ...

26 July 2023

From: Features

Property professionals unfazed about AI takeover

The majority of UK property professionals are confident that their job will not be replaced by artificial intelligence (AI). A survey by...

24 July 2023

From: Breaking News

Zoopla delivers vendor lead boost for agents

Zoopla has delivered strong vendor lead performance for agents in the first half of 2023 despite the challenging macroeconomic backdrop -...

19 July 2023

From: Breaking News

Our award winner Marc hits the headlines again....and again!

Everyone at Estate Agent Today is delighted to announce that our Editor, Marc Shoffman, has won the prestigious Headlinemoney freelance journalist...

17 July 2023

From: Breaking News

OnTheMarket’s Tech Breakthrough - using AI to list properties

OnTheMarket this morning claims to be the first major UK property portal to use Artificial Intelligence natural-language technology. The controversial technology is...

07 July 2023

From: Breaking News

Lenders urged to review mortgage criteria to reflect EPC ratings

Mortgage lending criteria and products are failing to keep up with more energy-efficient homebuilding techniques, it has been claimed. The Home Builders...

06 July 2023

From: Breaking News

Accelerating growth: the key advantages of implementing a CRM

By adopting a top-notch Customer Relationship Management (CRM) solution, you're not only opening doors to acquiring new customers and nurturing existing...

05 July 2023

From: Sponsored Content

Education changes mindsets to the power of upfront material information

Fortune favours the brave, as the saying goes. So, when you consider how upfront material information can and does make the...

01 July 2023

From: Features

Yopa boss: 'The online agent label is a misnomer'

The gap between online and traditional high street agents has shrunk, the chief executive of Yopa has claimed. Speaking at the Propertymark...

29 June 2023

From: Breaking News

Don't be the restaurant that doesn’t turn the a/c on in the summer…

It’s a brave business owner who actually invites criticism.  I speak from the personal experience of asking the opinions of the...

24 June 2023

From: Features

Russell Quirk set to launch agency licensing debate

Russell Quirk may have already irked plenty of estate agents in his time as boss of collapsed online brand Emoov and...

23 June 2023

From: Breaking News

Show me the money! OnTheMarket launches financial services arm

OnTheMarket has launched a new financial services arm. The portal has unveiled OnTheMarket Money, an umbrella brand providing consumers with access to...

20 June 2023

From: Breaking News

Homeowners set for ‘mortgage shock’ as rates rise and products disappear 

Almost 400,000 borrowers on low-rate mortgage deals are in for a shock when their products expire this year, Equifax has warned. Analysis...

13 June 2023

From: Breaking News

Industry group forms Open Property Data Association

The Home Buying and Selling Group (HBSG) has formed an independent industry body, the Open Property Data Association (OPDA), for companies...

09 June 2023

From: Breaking News

How to use data to accelerate your success

By Michele Gettins, Chief Marketing Officer at iamproperty Data is a powerful tool and understanding how to successfully identify and utilise reliable...

07 June 2023

From: Features

OnTheMarket unveils Home Reports functionality for Scottish listings

OnTheMarket has become the first major UK portal to offer a dedicated contact form for Scottish Home Reports. When a property is...

07 June 2023

From: Breaking News

PropTech Today: Technology provides the key to better customer experience

At the recent Home Buying & Selling Group UFI Roadshow in London, it was gratifying to note that panel members and...

25 May 2023

From: Breaking News

Proptech firm launches latest Tech Talk

Estate agents are invited to the second in a series of Tech Talks this month hosted by proptech brand iamproperty. The latest...

24 May 2023

From: Breaking News

Phil Spencer: You're never too old to learn

Not every story about our industry makes me smile but I was delighted to read in the trade press about someone...

11 May 2023

From: Breaking News

Agents invited to Tech Talk on the power of motivation

Estate agents and others in the industry are being invited to a free “Tech Talk” on the power of motivation to...

10 May 2023

From: Breaking News

PropTech Today - What 1,000 homeowners want from their next estate agent

From Google to Uber, convenience is embedded into contemporary culture. As a society, we’re propelled by on-demand living, with instant solutions for...

02 May 2023

From: Breaking News

Zoopla outsources customer service to improve agency support

Zoopla has outsourced its customer service operation for agents in a move that the portal said will improve the experience for...

28 April 2023

From: Breaking News

Property supply is rising but mortgage access is ‘crucial’ - claim

Property supply has improved during the first quarter of 2023 following house price corrections and a settling of interest rates, according...

27 April 2023

From: Breaking News

Agency fees are higher where qualifications are mandatory - claim

Mandatory regulations and qualifications could lead to higher fees for UK agents, a former industry executive claims. Former Fine & Country global...

26 April 2023

From: Breaking News

Should buying a property be as quick and as easy as buying a car?

Yes it should….and we’re getting closer. Where there’s no chain involved, here at AVRillo, we can be ready to exchange contracts in...

22 April 2023

From: Features

‘Industry leading automation’ unveiled by sales tool Spectre

Agents will receive automatic updates for ‘on market’ and ‘sold/let’ by area under the latest innovation from prospecting tool, Spectre. It will assist...

18 April 2023

From: Breaking News

Plugging into the Future: Domestic Electric Vehicle Chargepoints

This article is partially based on “Plugging in to the Future”, NHBC Foundation, NF90, used by kind permission. As part of the...

17 April 2023

From: Sponsored Content

New partnership to protect consumers from rogue traders

At a time of great uncertainty, the HomeOwners Alliance (HOA) and the Federation of Master Builders (FMB) have announced a partnership...

13 April 2023

From: Breaking News

Consumers back agency regulation but would they pay higher fees for it?

Agents and consumers have given their backing to minimum industry standards but there are differences when it comes to the level...

12 April 2023

From: Breaking News

Upfront information is here and now - digital conveyancing is next!

Last week was the first ever National Conveyancing Week, which I hope registered with agents and perhaps you even took up...

08 April 2023

From: Features

Doorsteps among collapsed agents ejected from redress scheme

Eight agents were excluded from The Property Ombudsman (TPO) scheme during the first quarter of 2023 including collapsed online brand Doorsteps for...

06 April 2023

From: Breaking News

Why logbooks make sense

I was delighted to read recently about the creation of the first ever ‘register of logbooks’ in the UK, which offers...

06 April 2023

From: Breaking News

Why material information does and should matter to you

According to the recent industry research report ‘Back to the Future’ from tmgroup, mio and CDS 40% of property transaction delays...

01 April 2023

From: Features

The rise of Estate Agent influencers

From Million Dollar Listing to Selling Sunset, we’re used to seeing real estate reality TV in full force on Netflix. Whilst...

29 March 2023

From: Features

Vendors ‘prepared to pay more’ for faster sales

Viewing ‘time wasters’ and the long conveyancing process have been identified among the main frustrations among vendors when selling a property. It...

29 March 2023

From: Breaking News

Estate agents ‘putting client details at risk’ - warning 

Estate agents could be putting their clients’ personal details at risk by taking information such as addresses, bank account or passport details...

27 March 2023

From: Breaking News

Agent explains why he is thankful for Purplebricks

A regional estate agent has outlined how the rise and fall of Purplebricks has actually been a good thing for high...

21 March 2023

From: Breaking News

Zoopla’s software becomes accredited supplier of New Homes Quality Board

Zoopla has become the latest accredited supplier of the New Homes Quality Board (NHQB) for its software that supports housebuilders. It come...

02 March 2023

From: Breaking News

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