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KEYWORD "Communication" - 100 RESULTS
Consumers ‘unaware’ about the role of a conveyancer - research

Only two out of five UK adults are aware of what conveyancing is, while the number for those who are already...

11 March 2024

From: Breaking News

International Women's Day: the Importance of a Supportive Workplace

As the Group HR Director of LRG – an organisation of over 3,000 employees – and perhaps more importantly, as a...

09 March 2024

From: Features

Agents Do Charity - breaking the budget for good causes

Much of the focus may have been on the Spring Budget this week but a variety of charities have received support from...

08 March 2024

From: Breaking News

PropTech Today - Technology can enhance the performance of the rental market

Renting a flat or house in the UK has never been more difficult. The market is tight, supply is limited and...

05 March 2024

From: Breaking News

Faster payments make happier landlords

Let's be honest – landlords are the lifeblood of any letting agency. Winning and keeping their business keeps the wheels turning...

09 February 2024

From: Sponsored Content

First Industry-Specific AI Tool Flooded with Requests in Just 3 Days

In this latest article from the team at Iceberg Digital, they discuss Uzair, an industry-specific artificial intelligence (AI). Iceberg Digital, the creators...

07 February 2024

From: Breaking News

Industry veteran calls for code of practice for sole agency agreements

Former agency founder and property marketing veteran John Durrant has challenged Propertymark and RICS to take a leadership on the contentious...

25 January 2024

From: Breaking News

Estate agent best practice conveyancing guide updated

The Conveyancing Association (CA) - the leading trade body for the conveyancing industry – has announced an update to its Estate...

20 January 2024

From: Features

Transform your brand narrative with PR

In the competitive and dynamic landscape of the property industry, where every brand vies for attention, it’s vital to distinguish yourself....

17 January 2024

From: Features

Agent hails success of conveyancing referral partnership

A joint venture between Sheldon Bosley Knight (SBK) and conveyancing firm Jephson Legal (JL) that aimed to rationalise the residential sales...

16 January 2024

From: Breaking News

PropTech Today - Will Artificial Intelligence take my job?

As the landscape of the property industry changes, as it has done in line with all new technologies over the decades,...

27 December 2023

From: Breaking News

Moneypenny partners with CRM provider to boost agency leads

Moneypenny has partnered with CRM provider Street.co.uk to help simplify lead management for estate agents. The integration means calls answered by the...

20 December 2023

From: Breaking News

5 Proptech Predictions for the Private Rental Sector in 2024

The private rental landscape has been undergoing a profound transformation, with technology playing a pivotal role in shaping the way tenancies...

13 December 2023

From: Features

Ad watchdog upholds ‘misleading marketing’ complaint against GetAgent

GetAgent has been ordered to make its marketing claims clearer following a complaint to the Advertising Standards Authority (ASA). The advertising watchdog...

06 December 2023

From: Breaking News

Letting agents share how they speed up property visits

Property visits remain one of the greatest time intensive activities for the letting agent. From prospecting visits, show rounds, inventories and...

02 December 2023

From: Features

January's instructions are won in December, but how do you secure them?

It’s not uncommon to see a seasonal slump around December and the Christmas period. Last year, Propertymark reported an average of...

02 December 2023

From: Features

Alto integrates with Bridge AI to reduce agency admin

Alto has unveiled a new integration with Bridge AI – a system designed to streamline communication with applicants through their preferred...

29 November 2023

From: Breaking News

Property Natter - I feel the need. The need for speed-ier house purchases

It was actor Charlies Sheen who said: ‘I have one speed. I have one gear. Go!’ The same might not be said...

25 November 2023

From: Features

Lack of communication slowing down sale completion times - claim

Estate agents spend almost half their working day chasing or being chased for issues as a new report highlights concerns about...

24 November 2023

From: Breaking News

Homebuying platform unveils express conveyancing service

OneDome has unveiled a new express conveyancing service following a successful trial period. OneDome Conveyancing Premium Express aims to deliver a swift...

22 November 2023

From: Breaking News

Property Natter - Going for growth? United we stand...

It was US disability rights advocate, Helen Keller, who said: ‘alone, we can do so little, together we can do so...

11 November 2023

From: Features

New boss for property team brings US experience to UK

Outsourced communications business Moneypenny has appointed a new head of its property team.  Moneypenny supports 2,500 businesses in the UK property industry,...

25 October 2023

From: Breaking News

What do buyers and sellers really want from their estate agent?

The stats on the slowing market are widely known, but a slowdown is by no means doom and gloom – it’s...

14 October 2023

From: Features

What estate agents really seek from industry technologies

In the property industry, technology must work in a way that is right for agents, helping to free them up to...

04 October 2023

From: Features

Agency chief faces allegations of domestic abuse

The managing director of an estate agency has pleaded not guilty to a charge of assault by beating but did not...

03 October 2023

From: Breaking News

 Exceptional customer service ‘key to winning instructions’

Customer service has been identified as one of the most important attributes when using an estate agent. A poll of 600 consumers...

02 October 2023

From: Breaking News

Why direct mail should be at the forefront of your marketing mix…

Tangible, tactile, and tested. Those are the three words that Royal Mail used to describe direct mail marketing campaigns. Despite living in...

21 September 2023

From: Features

MPs criticise ‘persistent poor performance’ of DLUHC

MPs have expressed “concern and disappointment” at the Department for Levelling Up, Housing and Communities (DLUHC) for its persistent poor performance...

20 September 2023

From: Breaking News

PropTech Today - Is it time to embrace a new era of estate agency?

2023 was coined as the ‘year of AI adoption’ and, after trickling into almost every industry, AI has taken centre stage...

15 September 2023

From: Breaking News

How to successfully grow a property team

At a recent Women in Residential Property Group online coffee morning, I was given the opportunity to lead the session, gaining...

19 August 2023

From: Features

PropTech Today - Are open APIs the gateway to mass opportunities?

Whether you realise it or not, APIs have helped make your day possible.  Reflect on everything you’ve done today online. On your...

04 August 2023

From: Breaking News

TPO: Agents must be wary of appraisal and offer complaints 

Estate agents have been urged to be wary of complaints around market appraisals and the handling of offers. The latest annual review...

03 August 2023

From: Breaking News

Should agents ban swearing to boost staff wellbeing?

Agents should ban swearing from the workplace to boost employee wellbeing, a respected agency executive claims. Speaking on the latest episode of...

28 July 2023

From: Breaking News

Andrea Banks, Property Partner at Prestige & Village

Can you start by telling us a bit about yourself and how you got into the property industry? My name is Andrea...

24 July 2023

From: 60 Second Interview

Weathering Economic Storms: Consolidating for Sanity in Estate Agency

 In this latest article from the team at Iceberg Digital, they review the dynamics of the property market, and the current...

19 July 2023

From: Breaking News

The property industry must pull together to stop from falling apart, industry report reveals

Now more than ever, property professionals across the sector need to pull together and collaborate more closely to make business gains,...

15 July 2023

From: Features

Unlocking success: capabilities an ideal CRM toolbox should offer

CRMs can be superheroes for your business, but not all of them possess the necessary powers to save the day. As...

11 July 2023

From: Sponsored Content

Accelerating growth: the key advantages of implementing a CRM

By adopting a top-notch Customer Relationship Management (CRM) solution, you're not only opening doors to acquiring new customers and nurturing existing...

05 July 2023

From: Sponsored Content

Leveraging technology: choosing the ultimate estate agency CRM

In the fiercely competitive property industry, staying ahead of the game is essential for thriving and achieving success. That's where the...

30 June 2023

From: Sponsored Content

Harnessing The Power of Lifesycle's Rocks Function: An Unfair Advantage for Modern Estate Agents

In this latest article from the team at Iceberg Digital, they review the feature of the Lifesycle CRM, and its importance...

14 June 2023

From: Breaking News

PropTech Today: Technology provides the key to better customer experience

At the recent Home Buying & Selling Group UFI Roadshow in London, it was gratifying to note that panel members and...

25 May 2023

From: Breaking News

New partnership set to train conveyancers on climate risk

Groundsure has launched a training partnership for conveyancers on climate risks. The environmental and climate data authority will provide training and education...

23 May 2023

From: Breaking News

TPO: More clarity needed on agency agreements

Agents are being urged to be clearer about their terms of business with clients after the public face of The Property...

15 May 2023

From: Breaking News

Why estate agents need to instantly respond to every new enquiry 24/7

With rising mortgage rates and the cost of living expected to be the biggest cause of a slowdown in the housing...

06 May 2023

From: Features

PropTech Today - What 1,000 homeowners want from their next estate agent

From Google to Uber, convenience is embedded into contemporary culture. As a society, we’re propelled by on-demand living, with instant solutions for...

02 May 2023

From: Breaking News

Could your company culture withstand a crisis?

The UK is on its rear - fact. Whilst many were breathing a sigh of relief after surviving a global pandemic,...

29 April 2023

From: Features

‘Industry leading automation’ unveiled by sales tool Spectre

Agents will receive automatic updates for ‘on market’ and ‘sold/let’ by area under the latest innovation from prospecting tool, Spectre. It will assist...

18 April 2023

From: Breaking News

Doorsteps among collapsed agents ejected from redress scheme

Eight agents were excluded from The Property Ombudsman (TPO) scheme during the first quarter of 2023 including collapsed online brand Doorsteps for...

06 April 2023

From: Breaking News

Summer presents challenges for businesses in the property sector - here's how to navigate them and avoid a legal headache

THE grounding of foreign travel during successive lockdowns meant many employers were saved from the stress of dealing with holiday requests...

01 April 2023

From: Features

Why material information does and should matter to you

According to the recent industry research report ‘Back to the Future’ from tmgroup, mio and CDS 40% of property transaction delays...

01 April 2023

From: Features

Websites that tell your sellers how many buyers you have

In this latest article from the team at Iceberg Digital, they review the recent Estate Agency X 8, 2023 On 23rd March, the...

30 March 2023

From: Breaking News

The rise of Estate Agent influencers

From Million Dollar Listing to Selling Sunset, we’re used to seeing real estate reality TV in full force on Netflix. Whilst...

29 March 2023

From: Features

Vendors ‘prepared to pay more’ for faster sales

Viewing ‘time wasters’ and the long conveyancing process have been identified among the main frustrations among vendors when selling a property. It...

29 March 2023

From: Breaking News

Estate agents ‘putting client details at risk’ - warning 

Estate agents could be putting their clients’ personal details at risk by taking information such as addresses, bank account or passport details...

27 March 2023

From: Breaking News

A Letting Agent's Guide to Avoiding Garden Disputes

As the first signs of spring begin to appear, we look at how letting agents and landlords can start the season...

25 March 2023

From: Features

Agent explains why he is thankful for Purplebricks

A regional estate agent has outlined how the rise and fall of Purplebricks has actually been a good thing for high...

21 March 2023

From: Breaking News

New agency software aims to automate vendor and viewer feedback

New software has been launched to help estate agents collect feedback on viewings. Feedback Enterprise, from the Cumbrian communications specialists SMS Speedway,...

16 March 2023

From: Breaking News

Three ways to win instructions from withdrawals

Did you know that 46% of withdrawn properties will return to the market within 24 months? Here are 3 steps showing...

15 March 2023

From: Features

Do you have a plan of action for the year ahead?

With no ease up on the cost of living crisis, understandably many agents’ primary concern is whether or not their tenants...

11 March 2023

From: Features

Agents, you don't have to close your doors….and nor do you, conveyancers

The property industry's self-destructive, point-scoring way of working just doesn’t cut it. When low stock means low cash flow low, agents and...

01 March 2023

From: Sponsored Content

Revealed! How movers feel about the home-moving experience

Award-winning sales progression platform mio has uncovered the home moving experiences of nearly 200 movers and evaluated what this means for...

01 March 2023

From: Features

Agency app promises ‘instant messaging revolution’

A new instant messaging platform has been launched that aims to change the way estate agents manage communications with customers and...

16 February 2023

From: Breaking News

Property expert reveals the 3 most powerful ways to add value to your home

The cost of living crisis in the UK has majorly impacted thousands of peoples’ plans to move home, with mortgage lending...

04 February 2023

From: Features

Bad news everywhere - it’s up to YOU to relay the good news

It seems as if optimism is out of fashion right now: just look at the headlines to see what I mean....

03 February 2023

From: Breaking News

Property Jobs Today - the movers, shakers and people in the news

It has been a busy start to the year for job moves. If you want your jobs or appointments news to feature...

31 January 2023

From: Breaking News

Proptech firm unveils 'sale-ready' features for agents

Proptech firm iamproperty has launched a new legal preparation module to its movebutler onboarding and sales progression platform. The aim is to...

30 January 2023

From: Breaking News

Agents Do Charity - feeling the love

Agents and property professionals are spreading plenty of charitable love ahead of Valentine's Day. See some of the inspirational examples below. Whatever the...

27 January 2023

From: Breaking News

Outbound vs inbound marketing - where should I spend my money?

Outbound and inbound marketing have many elements in common, but they’re still very different approaches within your marketing strategy to achieve...

25 January 2023

From: Features

Are Pre-Check-Out Reports Worth the Time and Effort?

Most letting agents are already carrying out inspections for check-in and check-out reports (hopefully). Some are going further and conducting interim...

14 January 2023

From: Features

6 tips to protect your properties from winter blackouts

When the weather turns like it has, we use more energy to keep our homes cosy. However, this places increasing strain...

17 December 2022

From: Features

Opinion - what will 2023 bring for the property market?

As we move closer to the end of the year, we invariably begin to think of what 2023 will bring, how...

10 December 2022

From: Features

Agents hit with increasing number of cold sales calls

Estate agents are receiving a deluge of cold sales calls – more than pre-pandemic levels - according to new figures from...

05 December 2022

From: Breaking News

When the going gets tough, focus on your leaky bucket

As economic signs increasingly point to a contraction in the property market, competition for new business will inevitably heat up. But...

03 December 2022

From: Features

Purplebricks ‘too focused on brand over customer experience’ – claim

Purplebricks has got itself into a bind due to its addiction to brand awareness over addressing the customer experience of paying...

25 November 2022

From: Breaking News

Energy crisis: Three tips for helping your tenants with the cost of living

With the sudden rise in energy prices in the last few months, many tenants will be feeling the pinch. Combine this...

16 November 2022

From: Features

The importance of recognising sales progression talent

The sales progression function is what binds the whole property transaction together and the importance of effective sales progression in the...

05 November 2022

From: Features

Rightmove looks outside property sector for new CEO

Rightmove has named Johan Svanström, former chief executive of travel booking website Expedia Group Inc and McDonald's Corp as its new...

24 October 2022

From: Breaking News

Banned! Watchdog censures Government over levelling up adverts

Seven adverts pushing the Government’s flagship levelling up policy have been banned. The advertising watchdog censured the Department for Levelling Up, Housing...

12 October 2022

From: Breaking News

Property Natter – why brand reputation is more crucial for smaller firms

In tougher times – as is the case now, post-Covid, post-Brexit, cost-of-living crisis, war in Ukraine, etc – reputation and consumer...

08 October 2022

From: Features

Why people want plain speaking and clear comms in times of trouble

It’s fair to say that ours is an industry which has a language of its own, and often revels in the...

08 October 2022

From: Features

Agency backed AML platform gains B Corp status

Agency-backed risk management platform Thirdfort has received awarded B Corporation status. The certification recognises Thirdfort’s commiutment to goals outside of shareholder profit...

05 October 2022

From: Breaking News

Is the game over for traditional learning methods in the property industry?

A recent study conducted by the Technical University of Denmark reported that the attention span of people around the world is...

01 October 2022

From: Features

What do tenants want from a rental property, landlord and agent?

Tenants are becoming more discerning – not just about the properties they choose to rent but who they rent from too. With...

31 August 2022

From: Features

The whole of the market will win with streamlined processes, says TVPN

The entirety of the property market could be enhanced by embracing all-in-one moving and streamlining processes, according to The ValPal Network. This,...

10 August 2022

From: Breaking News

How to create check-out reports the right way (without surprises)

The check-out report is a critical point in the tenancy and has the power to make the moving-out process run smoothly...

09 August 2022

From: Sponsored Content

Five of the best tips and tricks for running a successful lettings business

Have you ever noticed that it is much easier to fix other people's problems than your own? Whether it is resolving a friend's...

09 August 2022

From: Recruitment & Business Matters

Opinion: how can the UK adapt and prepare for future heatwaves?

A few weeks ago, we saw widespread disruption due to record breaking 40°C heat in the UK. The extreme temperatures caused...

06 August 2022

From: Features

What could a digitally enabled future look like for estate agents?

For years now estate agents have been on a journey from digital infancy to digital maturity. But what does the future...

03 August 2022

From: Features

How to prepare for the Fairer Private Rented Sector Shake-Up

With the government releasing details on the Fairer Private Rented Sector, landlords and letting agents are looking for ways to maintain...

03 August 2022

From: Features

MFPS: 'Agents risk losing our pre-technology personal skills'

Agents risk losing the personal communication element that drove transactions before the development of technology, an industry veteran has warned. The claim...

01 August 2022

From: Breaking News

Opinion - there is hope for a better conveyancer-agent relationship

The relationship between estate agents and conveyancers is undoubtedly a complex one and has certainly had ‘its moments’ over the years,...

30 July 2022

From: Features

How to catch up on interim rental visits efficiently

Interim rental inspections have taken a hit over the past two years and letting agents are now wading through their backlogs...

30 July 2022

From: Features

PropTech Today: why most agents aren’t getting the most out of their PropTech

It may be cliche to say, but technology is advancing at such a fast pace. So fast, in fact, that according...

29 July 2022

From: Breaking News

Insight - why hybrid presentation is key to the future of agency

Recent statistics published by the government’s Business Insights and Conditions Survey revealed the extent to which many real estate businesses have...

23 July 2022

From: Features

Tech and innovation can help tackle the challenges conveyancing faces

The current challenges facing the conveyancing sector have put the industry in the spotlight. Here, property expert Colum Smith, Chief Vision...

16 July 2022

From: Features

Conveyancers reveal how mortgage lenders could speed-up sales

Issues with property titles and borrower affordability have been revealed among the main reasons why mortgage offers have been withdrawn. The results...

15 July 2022

From: Breaking News

Portal listings without material information ‘will eventually be rejected’

Trading Standards has indicated that non-compliant listings will eventually be rejected from portals as it urges agents to use their “professional...

13 July 2022

From: Breaking News

Industry veteran warns technology has made some agents lazy

Former Countrywide boss Bob Scarff has warned that estate agents have become too reliant on alerts, emails and text messages for...

07 July 2022

From: Breaking News

Agency websites still visited by buyers despite portal dominance - research

Property portals remain the predominant route for finding a home among buyers but many are still following traditional methods, research suggests. A...

07 July 2022

From: Breaking News

More upfront information when buying a car vs buying a house! Is it time for change?

I look back on when my dad helped me buy my first car and shared his pearls of wisdom on what...

02 July 2022

From: Features

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