The issue of agency qualifications has finally been mentioned in the Houses of Parliament, almost three years since the landmark Regulation...
Archive
20 May 2022
From: Breaking News
21 August 2021
From: Features

The House of Commons Library has published what may be the definitive record of estate agency regulations issued in recent years...
09 August 2021
From: Breaking News

We have more regulations controlling the sector than ever before and we have more ‘regulators’ involved in controlling the sector than...
01 May 2021
From: Features

Propertymark, the overarching body aiming to bring five different associations (ARLA, NAEA, NAVA, ICBA and APIP) into a single brand, was...
16 January 2021
From: Features

The Property Ombudsman says there have been more complaints lodged about agents so far in 2020 than in 2019. This is despite...
15 December 2020
From: Breaking News

The industry regulator who comes into force when the Regulation of Property Agents’ recommendations are adopted may take over versions of...
04 December 2020
From: Breaking News

It’s fair to say that UK estate agents don’t have the best of reputations, often featuring in the lists of the...
29 August 2020
From: Features

There’s been a substantial 20 per cent rise in formal complaints about agents taken up by The Property Ombudsman. The figures refer...
11 May 2020
From: Breaking News

The Property Ombudsman has announced the expulsion of eight agencies, all for contravening TPO codes of practice. Most of the expulsions were...
04 May 2020
From: Breaking News

The government has published proposals for far-reaching changes to the way estate and letting agents are regulated, trained and licensed. The proposals...
18 July 2019
From: Breaking News

An online auction service which only came into existence in September last year claims to have 150 partner estate agents already,...
21 June 2019
From: Breaking News

The Property Ombudsman says its members must in future disclose referral fees in a bid to make previously-hidden costs open and...
24 May 2019
From: Breaking News

The Property Ombudsman’s annual conference is to hear from the chair of the government’s ‘Property Agents Working Group’ - just days...
07 February 2019
From: Breaking News

The government has this morning set out wide-ranging changes to redress systems for agents, the sales and lettings sectors, and other...
24 January 2019
From: Breaking News

The estate agent who is refusing to abide by a decision of the Advertising Standards Authority is now demanding details of...
16 August 2018
From: Breaking News

The battle to become the single ombudsman service after the government rationalises the redress system across housing has taken an unexpected...
24 April 2018
From: Breaking News

The Property Ombudsman has launched an online training module which it describes as the first of its kind. The interactive module -...
29 March 2018
From: Breaking News

Three agencies have been expelled from membership of The Property Ombudsman for two or more years, after failing to pay awards...
28 July 2017
From: Breaking News

The Property Ombudsman’s annual report reveals a significant increase in the number of formal complaints resolved by the scheme and a...
22 June 2017
From: Breaking News

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...
05 November 2016
From: Features

The Property Ombudsman scheme (TPO) has announced that it will be issuing updated versions of all its Codes of Practice on...
27 September 2016
From: Breaking News

An estate agency has been fined after a trading standards team accused it of making misleading statements on its website. Warwickshire county...
17 August 2016
From: Breaking News

The National Association of Estate Agents has warned an agency that it is misleading the public by using the association logo...
04 August 2016
From: Breaking News

A former employee of consumer body Which? has been appointed to the council of The Property Ombudsman, one of the industry’s three...
01 December 2015
From: Breaking News

Two more agents have been expelled by TPO because they failed to pay awards when ordered to pay compensation, and because...
11 November 2015
From: Breaking News

The Property Ombudsman and the Competition and Markets Authority have prepared a supplementary guidance note to help agents ensure compliance with the Competition Act. The...
14 October 2015
From: Breaking News

The consumer is King and to protect sellers and buyers' best interests estate and letting agents have to operate in the...