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KEYWORD "Codes of Practice" - 11 RESULTS
The Property Ombudsman expels three agencies

Three agencies have been expelled from membership of The Property Ombudsman for two or more years, after failing to pay awards...

28 July 2017

From: Breaking News

Big rise in complaints and compensation says The Property Ombudsman

The Property Ombudsman’s annual report reveals a significant increase in the number of formal complaints resolved by the scheme and a...

22 June 2017

From: Breaking News

Redressing the wrongs of agents remains fair and impartial

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...

05 November 2016

From: Features

Ombudsman revises Codes of Practice to address portal juggling

The Property Ombudsman scheme (TPO) has announced that it will be issuing updated versions of all its Codes of Practice on...

27 September 2016

From: Breaking News

Estate agency fined after 'misleading' statements on its website

An estate agency has been fined after a trading standards team accused it of making misleading statements on its website. Warwickshire county...

17 August 2016

From: Breaking News

NAEA accuses agency of 'misleading the public' over membership

The National Association of Estate Agents has warned an agency that it is misleading the public by using the association logo...

04 August 2016

From: Breaking News

Ex-Which? man joins The Property Ombudsman council

A former employee of consumer body Which? has been appointed to the council of The Property Ombudsman, one of the industry’s three...

01 December 2015

From: Breaking News

Agents expelled from Property Ombudsman over compensation dispute

Two more agents have been expelled by TPO because they failed to pay awards when ordered to pay compensation, and because...

11 November 2015

From: Breaking News

Agents' fees: CMA and TPO collaborate on new guidance to agents

The Property Ombudsman and the Competition and Markets Authority have prepared a supplementary guidance note to help agents ensure compliance with the Competition Act.  The...

14 October 2015

From: Breaking News

Agents’ Mutual’s latest ‘letter of intent’: what’s in it for agents?

The consumer is King and to protect sellers and buyers' best interests estate and letting agents have to operate in the...

09 October 2015

From: Features

TPO revises codes of practice to include consumer and deregulation laws

The largest of the three government-approved redress schemes, The Property Ombudsman, has updated its codes of practice to include new legislation...

02 October 2015

From: Breaking News

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