Archive

PropTech has seen a surge in uptake over the last few years for several reasons – be it the Covid-19 pandemic...

The recent stamp duty holiday and the subsequent conveyancing logjam this triggered has acted as a wakeup call for the industry....

The property sector is in the middle of a boom and demand is high. Last week’s announcement that the stamp duty...

The last few months have seen property agents work hard to continue delivering quality client communications and maintain an increasingly digital...

It’s no secret that the recent pandemic has forced more businesses to operate remotely, but the shift for estate agents has...

Firstly, let’s get the obvious out of the way. Lockdown 2, as it’s being known, is now with us, but fortunately...

Midlands regional chain Andrew Grant, which last year closed some branches as it moved to a ‘hub’ structure, appears to have...

It’s official – the property market is back open for business. Estate agents have started to unfurlough staff and many are...

Why should agencies leave voicemail in the last decade and make 2020 the year to invest in a more modern solution? Voicemail...

Six common ‘crimes of modern-day call handling’ are blighting UK estate and letting agencies and hampering their growth, reputation and profitability. These...

Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...

Virtual tours are a compelling way of enhancing a property’s potential through online marketing, increased transparency and efficiency for agents, and...

When it comes to building online reputation, Google is king. It is estimated that over 90% of consumers Google a business before...

Over the past year I've had so many conversations with agents telling me how they feel that offering a premium customer...

And now, as if the friction between property and PropTech wasn’t difficult enough, estate agents are turning on estate agents.  We are...

To give you a nice distraction from the post-election madness, here’s an interview with Charlie Wright, founder of CIELA (or The...

The man behind fledgling trade body The Charter for Independent Estate and Letting Agents (CIELA) says that public misunderstanding of the...

Technology has been continuing to shape the way estate agents manage their customer service offering for years. It’s now a completely...

Here are the top letting agents in Britain who go above and beyond to help their customers, as voted for by...

ESTATE AGENTS are still missing too many tricks when it comes to one of the most important elements of their business...