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CORONAVIRUS UPDATE

See the latest Coronavirus statistics from across the world on our world map SEE MAP UK Confirmed cases: 286,412 | UK Deaths: 44,283 SEE MAP Italy Confirmed cases: 241,419 | Italy Deaths: 34,854 | Italy Recovered: 191,944 SEE MAP Spain Confirmed cases: 250,545 | Spain Deaths: 28,385 | Spain Recovered: 150,376 SEE MAP See the latest Coronavirus statistics from across the world on our world map SEE MAP UK Confirmed cases: 286,412 | UK Deaths: 44,283 SEE MAP Italy Confirmed cases: 241,419 | Italy Deaths: 34,854 | Italy Recovered: 191,944 SEE MAP Spain Confirmed cases: 250,545 | Spain Deaths: 28,385 | Spain Recovered: 150,376 SEE MAP

KEYWORD "Advice" - 499 RESULTS
Property Natter – who are the industry’s major trade bodies?

They are the names we hear about often, pushing for this or seeking clarifications on that. They are the representatives of...

04 July 2020

From: Features

Video interview  - how can agents use video to make sure they don't go bust?

In a video interview for Estate Agent Today, property professional Chris Buckler speaks to industry video expert Christopher Watkin. Watkin gives his...

04 July 2020

From: Features

The fraud risks facing the property sector as a result of Covid-19

Businesses across all sectors have struggled to adapt to the changes brought about by the Covid-19 pandemic. One group that have bucked...

01 July 2020

From: Features

How to avoid delays as the property market recovers

Buyer registrations and sales enquiries are reportedly back to pre-Covid levels. Completions, however, are lagging behind. This is probably down to...

27 June 2020

From: Features

Management pay cuts and furlough returns revealed by high-end agency

Savills has revealed the measures it has taken to mitigate the impact of the Coronavirus on its activities and balance sheet. The...

26 June 2020

From: Breaking News

Emma Vigus, What twenty years in sales has taught me

Who are you and what does it say on your business card? Emma Vigus, Managing Director of sales progression platform mio You’ve never...

25 June 2020

From: 60 Second Interview

Ex-Countrywide chief joins mentor team at Agents Together

Industry veteran Harry Hill, a former chairman of Countrywide and founder of Rightmove, has now become a mentor at the new...

24 June 2020

From: Breaking News

Jenrick scandal to be debated as “pigs in trough” allegations mount

Controversial Housing Secretary Robert Jenrick is the subject of a harshly critical cartoon in The Times which depicts “pigs in the...

24 June 2020

From: Breaking News

Property Natter - the property industry should track Zoom’s phenomenal growth

“Let’s Zoom later”, “are we Zooming in the morning or afternoon?” “Yeah, I zoomed the client earlier” – variations on these...

20 June 2020

From: Features

Horses for courses - the rise of the personal agent

The phrase ‘game-changer’ has been hugely overused. But when applied to how Covid-19 is changing the way estate agents will work...

20 June 2020

From: Features

Ex-Countrywide CEO’s high praise for online agency’s success

A former chief executive of Countrywide has issued a string of extravagant claims about the lockdown success of the online agency...

17 June 2020

From: Breaking News

Technology is central to solving property’s mismeasurement issue

To most people, purchasing a home is the single most significant financial commitment made across a lifetime. Given the impact and...

13 June 2020

From: Features

Tune into consumer behaviour to accelerate business recovery

It’s official – the property market is back open for business. Estate agents have started to unfurlough staff and many are...

10 June 2020

From: Features

Video – Phil Spencer: What makes a good estate agent?

In a video interview for his Move iQ service, Phil Spencer speaks to Mark Hayward, managing director of NAEA Propertymark about...

10 June 2020

From: Sponsored Content

Purplebricks' founders reveal new project to re-enter the agency industry

The brothers who founded Purplebricks - Michael and Kenny Bruce - have returned to the agency industry for the first time...

09 June 2020

From: Breaking News

Agents’ biggest challenges now are handling instructions in ‘new normal’

A survey of estate agents conducted through trade publications has revealed that market uncertainty and the handling of transactions within government...

09 June 2020

From: Breaking News

Thought-provoking video series for agents and landlords launches today

A new thought-provoking five-part video series is launching to the industry today. ‘Simon says…’ is being hosted by Property Tribes with...

08 June 2020

From: Features

Ex-Spicerhaart MD bounces back with key industry Personnel role

Russell Jervis, who spent 33 years at Spicerhaart rising to managing director before quitting late last year, has re-emerged this morning...

08 June 2020

From: Breaking News

Video – Phil Spencer chats to Ed Mead on PropTech, London and estate agency

In a wide-ranging video interview for his Move iQ service, Phil Spencer speaks to former agent and founder of Viewber, Ed...

06 June 2020

From: Features

Desk Shields & Social Distancing Signage from Kremer Signs

Social distancing will be part of our daily routine moving forward for the foreseeable future and if you run an estate...

04 June 2020

From: Sponsored Content

Jeeves! High-end agency will now help buyers find butlers

Knight Frank has merged two of its existing divisions to form a new Private Residence Consultancy team - and the new...

04 June 2020

From: Breaking News

Phil Spencer: first-time buyers - how can agents ease the pain?

A well-known saying in estate agency is that first-time buyers are the sellers of the future. If we believe this to...

01 June 2020

From: Breaking News

Dominic Cummings - lessons for the agency industry

Dominic Cummings has been at worst a cause of huge anger to a nation that’s already extremely anxious. At best, he’s been...

30 May 2020

From: Features

The property industry needs to prioritise mental health more than ever

Last week was Mental Health Awareness Week, and there is a great deal of positive things to be said about a...

30 May 2020

From: Features

Estate agency post-Covid-19: more evolution than revolution

The Covid-19 crisis hasn’t caused the revolution it has been reported to have. Despite the challenges it has brought, fundamentally, the...

27 May 2020

From: Features

RICS beefs up Anti-Money Laundering guide in light of Coronavirus

The Royal Institution of Chartered Surveyors has revised its Anti-Money Laundering guidance in the light of Coronavirus. It says the scale of...

26 May 2020

From: Breaking News

Propertymark’s 29-point guide for offices, teams and activities

** This Bank Holiday Monday both Estate Agent Today and Letting Agent Today look at how agencies have modified offices and protocols...

25 May 2020

From: Breaking News

Property Natter - what happened when big lenders had their own estate agencies?

All my recent Natters have been focused on one particular topic, the coronavirus crisis, for obvious reasons. But there has been...

23 May 2020

From: Features

Life Without Rightmove - potential leavers to get marketing advice

The Say No To Rightmove campaign is to hold a seminar for agents who have already left the portal or are...

22 May 2020

From: Breaking News

Agents Do Charity - the latest long weekend version…

It’s another Bank Holiday weekend and the first since lockdown was eased and the housing market returns - so perhaps a...

22 May 2020

From: Breaking News

Return of the property market - how to become a mortgage advisor

During March, the coronavirus pandemic put the brakes on the property market with an enforced period of shutdown. However, almost two...

21 May 2020

From: Sponsored Content

All Change! Agents should reform ‘before government intervenes’

The industry should continue to prepare for large-scale reforms such as mandatory agency training, the licensing of agents and a new...

21 May 2020

From: Breaking News

Phil Spencer’s Move iQ in new collaboration with the ESTAS

It’s been revealed that the home moving advice service set up by Phil Spencer is entering a collaboration with awards and...

19 May 2020

From: Breaking News

Agents Do Charity - a bumper out-of-lockdown edition…

As last Friday was the VE Day Anniversary bank holiday we have a bumper bundle of fund-raising activities to report on...

15 May 2020

From: Breaking News

Craig Fenner, a Customer Success Director at Feefo

Who are you? I’m Craig Fenner, a Customer Success Director at Feefo.  I work directly with Feefo’s Enterprise clients to ensure they...

14 May 2020

From: 60 Second Interview

The two most expensive mistakes the property sector is making right now

The fallout from Covid-19 has hit everyone hard. With breaking news today that agents are able to look at how to...

13 May 2020

From: Features

Some agents still financially insecure despite furlough extension

The announcement by the Chancellor of the Exchequer that he was extending the furlough scheme until the end of October appears...

13 May 2020

From: Breaking News

Don't give in to buyers wanting viewings, agents told

There’s been a surge in buyers wanting to view properties - but agents must sit on their hands and wait for...

12 May 2020

From: Breaking News

Property Natter - what will agent offices look like post-lockdown?

There has been much speculation about when agents will be allowed back to work, and what the new office working environment...

09 May 2020

From: Features

From morning huddles to international newsletters - more morale-boosters

Three more property players have been in touch to share what they're doing to help their staff during lockdown - there...

08 May 2020

From: Breaking News

Fury over agent breaching government rules on opening to public

There’s been a furious response to the agent who appears to have breached government rules by opening his branch to the...

07 May 2020

From: Breaking News

PropTech Today: 75% of agency branches will close within five years

“A lot of people have learned that they can work at home, or that there’s other methods of conducting their business......

06 May 2020

From: Breaking News

Let Sales Resume! Pressure piles on government from agents and suppliers

Three of the highest profile industry suppliers and house moving services have given government a four-step plan to restart the housing...

05 May 2020

From: Breaking News

Countrywide pleads to government to allow agents to return to work

Countrywide has added its weight to the campaign asking the government to allow agents to get back to work - and...

04 May 2020

From: Breaking News

Virtual Viewings Warning - agents should keep copies in case of dispute

The Property Ombudsman is advising agents to use virtual viewings only as a filtering process with offers being agreed only ‘subject...

01 May 2020

From: Breaking News

Social distancing signs for agents through quick-off-the-mark supplier

The Kremer Signs company has unveiled a package of products for agents to use in the new era of social distancing.  These...

01 May 2020

From: Breaking News

2,000 vendors and buyers kept in touch via agency’s mass webinars

Savills has kept in touch with almost 2,000 of its vendors and prospective buyers through two mass webinars. Entitled ‘What COVID-19 means...

28 April 2020

From: Breaking News

Property Natter: a week in the life of…agents in lockdown!

Lockdown measures are still in place for another two weeks, at least, with the possibility of them being extended beyond that....

25 April 2020

From: Features

40 to 50 calls a day still coming in to The Property Ombudsman

The Property Ombudsman’s office is still receiving 40 to 50 calls a day from the public, even though most transactions with...

23 April 2020

From: Breaking News

Let Us Open! Agency backs call for industry to lead UK out of lockdown

A regional agency has thrown its weight behind an independent report which says estate and lettings agents could lead the economy...

22 April 2020

From: Breaking News

The final stages of Section 24 – where does this leave the PRS?

This month saw the introduction of the final stages of the Section 24 tax changes, first introduced in April 2017. Whereas buy-to-let...

18 April 2020

From: Features

Rightmove downgraded as bank warns of agency closures accelerating

Investment bank RBC Capital has downgraded its rating of Rightmove and is warning that the property market is entering a prolonged...

17 April 2020

From: Breaking News

Lights, Camera, Action! Agency runs a second series of its TV show

An estate agency that runs its own TV shows via YouTube has launched a second season featuring local companies, amenities and...

17 April 2020

From: Breaking News

New government advice on Corona activities, and property management tips

Hello, this is the final Conquering Corona for the week as we continue to help agents with advice and guidance through...

17 April 2020

From: Breaking News

Kick-start your agency out of lockdown - key webinar this morning

Hello and welcome to Conquering Corona, our bid to help agents through the crisis. If you have appropriate advice to share with...

16 April 2020

From: Breaking News

Major agency enhances online offer - and even includes games for the kids

Hunters has expanded its online offering to improve its service to both the sales and lettings sectors - and it’s even...

16 April 2020

From: Breaking News

Conquering Corona: a legal perspective, more webinars and a supplier offer

Hello, and welcome to Wednesday’s guidance and advice for agents and suppliers trying to find a way through the current crisis. If...

15 April 2020

From: Breaking News

Selling from home, BTL latest and tenant info - Conquering Corona

Hello - we hope you had as good an Easter as possible in these unusual circumstances, and welcome back to work. Now...

14 April 2020

From: Breaking News

Agency urges help for poorest in its community during crisis

The John Bray agency based at Rock in Cornwall typically deals with some of the most expensive real estate in the...

13 April 2020

From: Breaking News

Property Natter – doing our bit to help the industry through this crisis

We are still living in highly extraordinary times, perhaps evidenced best by the fact that the Prime Minister, Boris Johnson, was...

11 April 2020

From: Features

Top Brass - former RICS and NAEA chiefs reveal their home offices

Working from home is something of a leveller right now, applying to people in the capital and in the sticks, but...

10 April 2020

From: Breaking News

Cats and dogs for two Clarks and a Marks - more great home office pics

Independent agencies are the backbone of our industry so it’s great to be able to share images from three such experts...

10 April 2020

From: Breaking News

Agents’ PI Insurance and new tenancy issues - today’s Conquering Corona

Hello - we’re here to help on a daily basis, sharing information across the industry.  As ever, we’d love your input to...

09 April 2020

From: Breaking News

Property People Register launched: today’s Conquering Corona

Hello and welcome to Wednesday’s update on what offers and advice are available to agents at this most difficult and challenging...

08 April 2020

From: Breaking News

Buyer interest holding up online as market digests latest figures

One of Britain’s leading agents says online viewing and interest in videos for homes on sale continues to be relatively strong...

08 April 2020

From: Breaking News

Conquering Corona - self-employment webinar, more PropTech offers

Good morning and welcome to today’s edition, helping agents find a way through the Coronavirus crisis by sharing information with the...

07 April 2020

From: Breaking News

Phil Spencer: How to stay in touch with consumers during the market hiatus

I won't be the first or last person to say that society and the property industry in which we operate is...

06 April 2020

From: Breaking News

Agency Training at home, new PropTech tools - we’re Conquering Corona

Week three of the lockdown begins - we hope you’re faring well with these temporary restrictions. We’re here to help where...

06 April 2020

From: Breaking News

Agents and suppliers paid via dividends demand government help

Industry operators who receive dividends as part of their monthly income are pressing the government to include this in its financial...

06 April 2020

From: Breaking News

Agents beware - buyers shoulder Japanese knotweed risk following TA6 changes

Based on our historical data over twenty years of nationwide operation and a survey conducted in partnership with YouGov, we estimate...

04 April 2020

From: Features

New EPC assessment guidance issued - Conquering Corona

Hello and here’s the latest daily update to help the industry through these unprecedented times.  If you have any appropriate advice you...

03 April 2020

From: Breaking News

Corona Latest: New tenant checks, Virtual staging, Global agency impact

Hello and welcome to our latest update… we’re probably not yet getting used to these unusual times but we hope this...

02 April 2020

From: Breaking News

NHS frontline heroes told by agency: “We’ll sell your homes for free”

An online agency has offered to sell the homes of NHS frontline staff for free. Doorsteps, set up by high profile young...

01 April 2020

From: Breaking News

How To Furlough - a key way to keep staff as we're Conquering Corona

Welcome to the latest edition of our daily service dedicated to advice and guidance on how agents can best cope with...

01 April 2020

From: Breaking News

Controversial agency boss slams “misreporting” of lockdown working

The boss of controversial estate agency Dexters has hit out at social media reports and press articles about company staff working...

31 March 2020

From: Breaking News

Top agency to train agents in other activities during virus crisis

LSL Property Services says one of its measures to “rightsize” the organisation during the Coronavirus crisis will be to put agents...

31 March 2020

From: Breaking News

Conquering Corona - portal offer, live events, mental health help

Hello and welcome to the latest edition of Conquering Corona, our daily update helping the industry cope with the current crisis. If...

31 March 2020

From: Breaking News

Conveyancers agree new rules for house moves during virus period

New guidance has just been agreed by conveyancers on house moves during the Coronavirus crisis. The procedures - made pubic only last...

30 March 2020

From: Breaking News

Conquering Corona - more guidance and special deals for agents

Hello, and we trust you had as good a weekend as possible in these difficult circumstances.  As we start a new week...

30 March 2020

From: Breaking News

Property Natter – how is the industry coming together during self-isolation?

Where else to start? Since my last Natter two weeks ago, all our lives have changed more than we could ever...

28 March 2020

From: Features

Agents Beware: definitive government guidance on buying and selling

The government has at last issued extensive advice on home moving and the activities of estate agents during the continuing Coronavirus crisis. This...

27 March 2020

From: Breaking News

Help for self employed agents and new lettings info: Conquering Corona

Hello and welcome to the latest Conquering Corona - our guide for agents to get through these challenging times. Please let us...

27 March 2020

From: Breaking News

More guidance and advice to the agency industry - Conquering Corona

We'd hoped it was good news but in fact it's just good-news-yet-to-come. The Savills office in Wuhan, the epicentre of the Coronavirus crisis in...

26 March 2020

From: Breaking News

Suppliers and trade groups helping agents Conquering Corona

Hello and welcome to today’s Conquering Corona, our guide to the latest information to help agents and the rest of the...

25 March 2020

From: Breaking News

Removal firms cancel all bookings not already started

Advice to removal companies from their main trade body has put a stop to most transactions not already at a very...

25 March 2020

From: Breaking News

Vendors can create video tours for agents to market - here’s how…

A video has been launched this morning explaining how agents can get their sellers and landlords to use iPhones to make...

24 March 2020

From: Breaking News

Conquering Corona: new info, guidance, links for agents facing the virus

Hello: so much has happened since the last Conquering Corona column . Before we get on with it, a reminder to...

24 March 2020

From: Breaking News

Spicerhaart under fire for “inhumane” and “disgraceful” sackings

There has been scepticism across the industry as to the motives behind an unspecified number of lay-offs and permanent branch closures...

23 March 2020

From: Breaking News

Corona legal Q&A, market tracker and how one agency is handling it…

Hello - here we are with Friday’s help and advice.  A reminder, if you need it, that we want to share your...

20 March 2020

From: Breaking News

Property Ombudsman conference is latest casualty of Coronavirus

The Property Ombudsman has announced that it will postpone its annual conference, which was to have been on June 18, until...

20 March 2020

From: Breaking News

New webinars, contingency plans, trade group info - Conquering Corona

Hello and here’s the next batch of guidance and advice from different sectors of the industry, many from influential trade groups. It’s...

19 March 2020

From: Breaking News

Guidance on home working, staff rights, security - Conquering Corona

Good morning and welcome to the industry’s daily update on how we cope with the challenge of social distancing and self-isolation...

18 March 2020

From: Breaking News

Agents Beware: help on business, viewings, deals - Conquering Corona

Hello and welcome to today’s Conquering Corona, a service we’re running to share official guidance and agents’ advice in a bid...

17 March 2020

From: Breaking News

Move iQ Pro Coming Soon

Property expert Phil Spencer will soon be sharing his unique insight into Move iQ’s engaged consumer audience alongside advice from other...

16 March 2020

From: Sponsored Content

Conquering Corona: guidance and news for agents facing the virus

Estate Agent Today is launching a daily service to help agents facing the Coronavirus threat. This is where you’ll find news, advice...

16 March 2020

From: Breaking News

Property Natter - the do’s and don’ts of starting an agency in your twenties

There’s been a huge change in the way estate agencies operate in recent years, with far more focus on marketing properties...

14 March 2020

From: Features

Portals Say No! They reject agents' plea for virus payment holiday

The three leading portals have rejected an appeal to give the industry a payment holiday to help firms through the Coronavirus...

13 March 2020

From: Breaking News

Guild agents to be advised on running businesses remotely

The Guild of Property Professionals is to give guidance to agents on how to run their businesses remotely.  Chief executive Iain McKenzie...

13 March 2020

From: Breaking News

Tenant Engagement

There is no doubt that the BBC News article in early February caused something of a stir within the Deposit Free...

12 March 2020

From: Sponsored Content

Agent training to include Modern Method of Auction compliance

Training operator The Able Agent is to include a module on the Modern Method of Auction in its future programme.  Charlotte Jeffry-Campbell,...

12 March 2020

From: Breaking News

What is Section 8?

With confirmation that Section 21 will be scrapped, how can agents get ready for life after no-fault evictions? The short answer is...

11 March 2020

From: Sponsored Content

How will the coronavirus affect estate agents?

The coronavirus outbreak has highlighted once again how fragile and interconnected our societies have become. We don’t know yet how dangerous Covid-19...

07 March 2020

From: Features

Sellers desert online agents for High Street rivals, says Zoopla

Almost eight in 10 sellers have instructed High Street agents in the past year - a significantly higher figure than 12...

06 March 2020

From: Breaking News

Electrical checks – how to get ahead of the current

By now, most letting agents and landlords will have heard about the draft legislation laid in Parliament concerning a mandatory minimum...

04 March 2020

From: Features

SUCCESS STORY: How to win at Financial Services

When Wolverhampton estate agency Thomas Harvey opened its doors more than 50 years ago, mortgages weren’t really part of the equation...

28 February 2020

From: Sponsored Content

PropTech Today: Agency mergers and new business models

What an interesting few days it’s been. I don’t think the topic of this week’s column is doing anything good for our...

26 February 2020

From: Breaking News

Agents asked to confess if their firm has been price-fixing

A new call has been issued this morning by the Competition and Markets Authority for estate agents to confess if their...

25 February 2020

From: Breaking News

Embracing the self-employed model – an agent’s view

The landscape of the estate agency market in the UK is evolving to reflect changes in the way we live our...

19 February 2020

From: Features

PropTech Today: Why the Guild’s iBuyer move will be a struggle

This week I fly to Spain to present at a conference called Immotechnia. I am opening the conference with a 45-minute...

19 February 2020

From: Breaking News

Agents Beware: reports of cyberfraud phishing emails

A number of estate agents have recently received phishing emails, fraudulently claiming to be from the main portals and trying to...

17 February 2020

From: Breaking News

Property Natter – who will be the property disrupters of the 2020s?

The 2010s were a good decade for disrupters. Early on, Airbnb and Uber shook up the holiday lettings/hospitality and traditional black...

15 February 2020

From: Features

Online valuation chief says website widget needs marketing back-up

The people behind an online valuation service is warning agents that having a widget on their website is not enough by...

05 February 2020

From: Breaking News

Phil Spencer: which areas of the moving process do consumers least understand?

Unfortunately for consumers, buying and selling properties is rarely plain sailing. But fortunately for agents, this provides you with an opportunity to...

03 February 2020

From: Breaking News

Property Natter - is local property advertising now yesterday’s fish and chip paper?

For a very long time, it was one of the best ways – if not the best way – of generating...

01 February 2020

From: Features

Two-tier system can produce winners if landlords are prepared to move

After a challenging period for the UK property market, recovery is very much on the cards and the end to uncertainty...

01 February 2020

From: Features

Quality of agency service for high-end buyers has “dwindled” - claim

An estate agent has set up his own buying operation because he claims the quality of service for high-end buyers has...

30 January 2020

From: Breaking News

‘The Google of Estate Agency’ - firm recruits 100 for call centre

An estate agency is setting up a call centre employing some 100 people in a bid to become “a one stop...

28 January 2020

From: Breaking News

48 hours with...the largest estate agency in the world

'It's a recipe, not a menu' is a mantra championed by a host of Keller Williams' millionaire estate agents. But what are...

25 January 2020

From: Features

Purplebricks goes for Gold with massive marketing campaign

Purplebricks today launches its media campaign as ‘The Official Estate Agent of Team GB’ for this summer’s Olympic Games. Today’s PR onslaught...

22 January 2020

From: Breaking News

New buying agency launches as London market shows recovery

A new buying agency has launched, aimed at well-heeled purchasers and sellers.  Called Xander Prime it says it is “acting on behalf...

14 January 2020

From: Breaking News

Property Jobs Today - New Year, New Job Moves…

Hello and welcome to the first PJT of 2020 - a new decade and, for many, a time of new opportunities. We’re always...

13 January 2020

From: Breaking News

Agency group makes surprise move into commercial property

The Leaders Romans Group has extended its activities into the commercial world with the acquisition of chartered surveying company Dunlop Heywood. Dunlop...

10 January 2020

From: Breaking News

Transaction time slashed to 11 days by digital conveyancing

A digital platform claims its taken “a massive step” towards speeding up property sales with what it says is the first...

08 January 2020

From: Breaking News

PropTech Today: Are you ready for a decade of planning ahead?

2020, the start of a new decade. Looking back, 2010 feels like such a long time ago, and looking forward to...

08 January 2020

From: Breaking News

Fraud! Agents who over-value to win instructions 'act illegally'- claim

Estate agents who deliberately over-value properties in order to win instructions are effectively committing fraud according to a prominent industry figure. Russell...

06 January 2020

From: Breaking News

Domestic abuse: estate agents advised on how to spot the signs

Police are advising estate agents on how to spot the signs of domestic abuse. The Safer Lincolnshire Partnership’s #cutitout campaign will include an...

20 December 2019

From: Breaking News

Be kind to your mind - talking anxiety in estate agency

Our mental health affects how we think, feel and act. It affects how we handle anxiety, relate to others and impacts...

18 December 2019

From: Features

OnTheMarket “has yet to deliver a shred of value” says City analyst

A high-profile investment advice service says as OnTheMarket nears two years listed on the stock market it “has yet to deliver...

13 December 2019

From: Breaking News

Portals say future changes will be for agents - not to be simply 'disruptive'

Here’s the final part of our questioning of the three portals based on comments and queries from our readers - thanks...

12 December 2019

From: Breaking News

Countrywide working on pilot to ‘transform mortgage process”

It’s been revealed that Countrywide is involved in a pilot exercise to help the creation of a so-called ‘affordability hub’ for...

10 December 2019

From: Breaking News

White label online agency platform links with marketing service

love2move, which offers High Street agents a white-labelled digital platform that allows them to offer online services to vendors, has revealed...

04 December 2019

From: Breaking News

Training - how can you be the best estate agent?

Here at sales progression and communication tool mio, we recently caught up with Sarah Edmundson, co-director of The AllStars Group, the...

30 November 2019

From: Features

Agents Do Charity - as December arrives and temperatures fall…

It’s beginning to look a lot like…we’re running a very popular service for agents, as we’ve been inundated with more fund-raising...

29 November 2019

From: Breaking News

Election preview - what are the key issues for agents?

In just over two weeks, the UK population will head to the polls for the fourth general election since 2010. Of course,...

27 November 2019

From: Features

The changing profile of first-time buyers

Recent Zoopla reports stating that first-time buyers are deciding against purchasing one-bedroom flats came as no surprise to me, or I’m...

23 November 2019

From: Features

Conveyancer wants end of “dense, unreadable, poor value” surveys

A conveyancing company has thrown its weight behind reforms to surveys outlined by the Royal Institution of Chartered Surveyors. As Estate Agent Today...

22 November 2019

From: Breaking News

White-label online agency platform now offers mortgage service too

love2move, an online network which allows high street agents to offer a white-labelled hybrid service, has teamed up with the Mortgage...

14 November 2019

From: Breaking News

Agency in long-term deal to provide financial services to regional chain

Belvoir has struck an innovative eight-year exclusivity agreement with Dacres, the 20 office estate agency network based in Yorkshire, to deliver...

08 November 2019

From: Breaking News

PropTech to digitally transform house-buying pledges housing minister

Housing Minister Esther McVey has launched an expert advisory council that the government says is “dedicated to the digital transformation of...

06 November 2019

From: Breaking News

Shock advice to buyers: Consider waiting in case Labour scraps SDLT

Until now General Election pledges of stamp duty reforms were restricted to the Conservatives - but now a tax consultancy says...

06 November 2019

From: Breaking News

Property Natter - shining a light on agents doing things differently

This week’s Natter is dedicated to three contrasting agencies doing things differently, from a recently established hybrid to a design-led, Insta-friendly...

02 November 2019

From: Features

Capital Gains Tax changes: owners advised to seek financial advice

A tax expert is urging owners of second homes, as well as property investors and existing landlords, to seek independent financial...

31 October 2019

From: Breaking News

Section 8 and safeguarding landlords’ rights - what agents need to know

In recent months, we’ve seen headlines dominated by changes to tenancy rules, government consultations and more than a few scare stories. Landlords...

30 October 2019

From: Features

Property Jobs Today - your Monday fix of who’s moving where

Hello and welcome to a new week - one with darker evenings and colder days. But there is still plenty of activity...

28 October 2019

From: Breaking News

Introducing the purpose-driven lettings agency

Enhanced customer care strategies, relationship-building schemes, cost-cutting measures and new revenue streams can’t help the lettings industry if the fundamental underlying...

23 October 2019

From: Features

Social media coup as agency launches its own YouTube TV show

London agency Benjamin Stevens has made a lifestyle-focused viral ‘TV show’ for YouTube viewers. The agency has called it North London TV...

23 October 2019

From: Breaking News

The wind of change in the estate agency industry

There has been a real wind of change in estate agency and over the last 18 months we have seen the...

16 October 2019

From: Features

Why has Upad gone down?

Upad, the national online letting agent set up by entrepreneur James Davis has announced that it is “closed to new business”...

15 October 2019

From: Sponsored Content

New multi-agency sales company already works with 40 agents

A relatively new company which signs up vendors and then effectively sub-contracts their sales to strongly-performing local estate agents says it...

15 October 2019

From: Breaking News

Agent with historic property name launches buying agency

A former sales agent with a historic property name and heritage has launched his own buying agency after becoming 'frustrated' with...

03 October 2019

From: Breaking News

Going Green: are agents ready for buyers wanting eco-info?

There’s a clear change of mood music in the country now regarding environmental issues. You don’t need to be old to remember...

28 September 2019

From: Features

Video interview – how to nurture leads and increase profit

How can estate and letting agents nurture leads who aren't ready to sell or let a property instantly? It's a question many...

28 September 2019

From: Features

Should agents associate themselves with the conveyancing process?

Picture this: You have finally pushed that sale or purchase through, which means your client is over the moon and happy...

25 September 2019

From: Features

Agency sets up its own PropTech consultancy service

The niche agency Singer Veille has set up its own PropTech consultancy and application development service for the property industry. Singer Veille...

24 September 2019

From: Breaking News

Property Natter - what makes for an effective CRM?

In a previous Natter, I promised to talk more about CRMs – and here I stick to that promise. Following on from...

21 September 2019

From: Features

Mandatory qualifications for agents - will they help the industry?

Earlier this year, the Regulation of Property Agents (RoPA) working group announced the initial details of plans for mandatory qualifications and...

18 September 2019

From: Features

Online boss slams ‘disorganised’ and ‘cloaked’ estate agency industry

A new online estate agency has attacked the industry for being “largely cloaked and ambiguous” - and says that of all...

03 September 2019

From: Breaking News

Countrywide launches game changing” property MOT

Countrywide’s surveying division says it’s found a “knowledge gap” in existing surveys after a study involving over 15,000 buyers. The agency group...

02 September 2019

From: Breaking News

Lettings technology - making money, saving costs and improving service

Technology will drive the lettings and property management industry in the future. There is already a plethora of various software and other...

28 August 2019

From: Features

Housesimple boss renews his attacks on High Street agents

The head of online agency Housesimple has made another strident attack on the integrity of High Street agents by saying some...

28 August 2019

From: Breaking News

Agents Do Charity - on the final Bank Holiday until you-know-what

We daren’t mention it but this is the final Bank Holiday before…well, Christmas.  Let’s hope agents and suppliers have an opportunity to...

23 August 2019

From: Breaking News

What kit do I need for sensational photography?

Rightmove’s blog suggests that pro-standard photos can increase enquiries by up to four times, but how do you make great photos? You...

21 August 2019

From: Features

Online fightback: Housesimple plans media blitz as Yopa reveals new funding

Online estate agency Housesimple has appointed a company to handle its public relations and social media as it rolls it its...

21 August 2019

From: Breaking News

Knotty problem for agent as he cuts the ties that bind his staff

Some agents have probably already done this, but ties are a thing of the past at London estate agency James Pendleton. Founder...

20 August 2019

From: Breaking News

Next generation CRM – what do agents need to know?

As the founder of Jupix, I worked in the property industry between 2008 - 2014. I had the privilege to lead...

14 August 2019

From: Features

Now is not the time for ‘BoJo Bravado’

If you’d asked me at the start of the year how I thought the political landscape might look now, I wouldn’t...

03 August 2019

From: Features

Agents warned to be in a redress scheme for ALL aspects of their work

Estate and letting agents are being urged to check that they are signed up with an approved redress scheme that covers...

25 July 2019

From: Breaking News

70% of agents fail to use video or a YouTube channel for marketing

Seven in 10 agents fail to use video or YouTube to assist in their marketing according to an analysis by free-to-list...

25 July 2019

From: Breaking News

Reforms win industry support as trade groups jostle for influence

Trade bodies and property firms have strongly welcomed the recommendations for root and branch reform of the agency industry - and...

19 July 2019

From: Breaking News

Agents Do Charity - a constant source of pride in the industry…

The trade headlines may be dominated by a revolution proposed for how agents are regulated, licensed and trained but one thing...

19 July 2019

From: Breaking News

He’s Hired! Apprentice estate agent star sets up property consultancy

Jamie Lester, the London estate agent who starred in The Apprentice almost a decade ago, has set up a property industry...

10 July 2019

From: Breaking News

Agents Do Charity - from the top of the world

Friday is Agents Do Charity day and as the country enjoys the delights of Wimbledon and rues the Lionesses' departure from...

05 July 2019

From: Breaking News

When selling doesn’t actually mean ‘selling’ - website warns vendors

The head of a website that contrasts the performances of rival estate agents is urging buyers to ‘drill down’ and find...

02 July 2019

From: Breaking News

Online agency to sell all homes for free: is this the future or a stunt?

Online agency Housesimple has become the first in the UK to sell houses for free. It says that based on the average...

27 June 2019

From: Breaking News

Phil Spencer endorses reservation agreements and digital legal packs

Phil Spencer and his advice website IQ have endorsed the concept of legally binding reservation agreements and digital legal packs through...

27 June 2019

From: Breaking News

Property Jobs Today - all the industry movers and shakers…

The weekend is over all-too-quickly but at least if it’s Monday, it’s Property Jobs Today - your weekly catch up with...

24 June 2019

From: Breaking News

Blond ambition - Does Boris Johnson have any housing policies?

Britain lives in fundamentalist black-and-white times - all the more surprising when the country's most divisive point of contention sits on...

22 June 2019

From: Features

Incoming – a summer of change for estate and letting agents

You may be right in thinking that Brexit has dominated the thinking of the government in the last three years. However,...

22 June 2019

From: Features

Agents shouldn’t just sell - they must be Residential Property Experts

High Street estate agents should re-define themselves in today’s competitive market by becoming Residential Property Experts offering a wide range of...

14 June 2019

From: Breaking News

Landlords forced to conduct more background checks in post-Brexit Britain

Theresa May’s ‘hostile environment’ policy that was implemented in 2012 was designed to make staying and residing in the UK as...

08 June 2019

From: Features

Advertising tips: be big, bold and back it up

My experience in marketing over the last 10 years has been an interesting journey, however I don’t want to bore you...

08 June 2019

From: Features

Agents Do Charity - another weekend of wonderful fund-raising…

With summer in full swing (will someone tell the weather?) we’re having bumper editions of Agents Do Charity, and this weekend’s is...

07 June 2019

From: Breaking News

PropTech Today: The rise and rise of the iBuyer

“You say tomato, I say tomato” is a line in a famous film score way back in the 1937 film Shall...

05 June 2019

From: Breaking News

Property Jobs Today - a bumper round-up this week...

Welcome to the latest Property Jobs Today - because last week there was a Bank Holiday, we have a bumper edition...

03 June 2019

From: Breaking News

A moving tide of regulation making its way towards estate agents

It may well seem that the government is pre-occupied with one issue, and one issue alone. While preparations for Brexit take up a...

01 June 2019

From: Features

Countrywide’s biggest critic says: “Here’s my plan to save the firm”

Countrywide’s shares took another battering yesterday as they plummeted below the psychologically-painful 5p mark - reflecting a 95 per cent loss of...

30 May 2019

From: Breaking News

The evolution of tenant demands explored

In today’s crowded property marketplace, the needs of tenants have changed. With a greater emphasis on quality of living, tenants are increasingly...

29 May 2019

From: Features

NAEA and ARLA launch training and compliance service for agents

NAEA and ARLA Propertymark have launched an initiative called Propertymark Inspire to promote training and compliance awareness amongst agents.  A statement says the...

29 May 2019

From: Breaking News

Many estate agencies at risk over data security, claims IT firm

An IT firm says small and medium-sized estate agencies without the infrastructure of large corporates are putting themselves and their customers...

21 May 2019

From: Breaking News

Anti-money laundering: the key myths and misconceptions

The UK property market can be seen by criminals as an effective vehicle to conceal the proceeds of economic crime. Criminally...

18 May 2019

From: Features

Independent agents’ group names another top industry firm as partner

The fledgling independent agents’ trade group, the Federation of Independent Agents, has signed another partnership deal with a high-profile industry supplier...

15 May 2019

From: Breaking News

PropTech Today: Market transformation – deterring, championing and Purplebricks

I hope you had another wonderful Bank Holiday weekend; only three weeks to hold on until the next one. Personally, it...

08 May 2019

From: Breaking News

Fees Ban, compliance and new business on agenda at Guild's roadshows

The Guild of Property Professionals' regional roadshow for existing and potential members, resumes its activities next week with a visit to...

03 May 2019

From: Breaking News

Capturing tenants when they convert to buyers

With the UK population spending longer in rental accommodation, due to the upfront expense of buying a home, their time and...

01 May 2019

From: Features

PropTech Today: Do’s & don’ts of market transformation - CBRE, Avison Young

My article last week has sparked some really great engagement, which I’m delighted about!  Thank you to everyone who commented or dropped...

01 May 2019

From: Breaking News

Property Jobs Today - all the key moves in the industry…

Hello and welcome to Property Jobs Today - because of the flurry of Bank Holidays at this time of year, it’s...

29 April 2019

From: Breaking News

Major agency launches lifestyle service to bolster sales and lettings income

Humberts, the agency which was one of the first to ditch High Street offices in favour of fewer larger hubs, has...

25 April 2019

From: Breaking News

Property Natter - events agents need to keep an eye out for

With Easter now upon us (happy Easter, by the way, and hope you’re enjoying the long weekend, the Easter eggs and...

20 April 2019

From: Features

New regulatory body for agents: will it have resources to do the job?

The jury appears to be out on whether the new enforcement body for estate and lettings agents will be resourced sufficiently...

18 April 2019

From: Breaking News

New body to police estate and lettings agents, taking over from NTSEAT

A new team has been set up to police all estate and letting agency legislation including the upcoming tenants' fees ban. The...

17 April 2019

From: Breaking News

Explained - the future of tenant referencing after the fees ban

Low risk letting is everyone’s aim, but unless legitimate guidelines are followed it’s difficult to know if a tenant will prove...

17 April 2019

From: Features

Charlie Lancaster, Managing Director, MyBid4it

Q: What does it say on your business card? Charlie Lancaster,  Managing Director, m: 07976 507107 e:charlie.lancaster@mybid4it.com,  Blake House, 18 Blake...

16 April 2019

From: 60 Second Interview

Purplebricks slammed by analyst who urges investors to pull out

An influential investment blog says the number of analysts and investors still believing in Purplebricks’ growth story is dwindling - and...

15 April 2019

From: Breaking News

Should the estate agency industry stop resisting regulation?

There was a time when the mere mention of the financial services industry brought with it scorn and mistrust. The issues arising...

13 April 2019

From: Features

Agents’ qualifications could produce higher fees, more business - claim

Agents boasting qualifications could generate higher fees and more clients, especially if they are ‘ahead of the game’ and improve their...

10 April 2019

From: Breaking News

Replacing leasehold with commonhold – we’re backing the campaign!

The leasehold scandal has received plenty of press coverage, with horror stories of people living in homes that are impossible to...

06 April 2019

From: Features

Investing in people is key to your success – PropTech is neither a replacement nor exception

At PayProp we recognise that it’s the hard-working agents and other staff that make the industry a success, so training should...

04 April 2019

From: Sponsored Content

Building better homes is good for everyone – not just older people

It’s no secret that the UK’s housing sector is in crisis. Headlines scream about the shortage of new-build homes. TV pundits...

30 March 2019

From: Features

New portal bids to cut fall-throughs by offering ‘mortgage passport’

The new portal OneDome is offering what it calls a “consumer-facing digital mortgage product” in a bid to cut fall-throughs. OneDome already...

29 March 2019

From: Breaking News

Agents Do Charity - and no indicative votes required...

One thing’s clear in the ongoing mess surrounding Brexit - a lot of people are simply putting their head down and...

29 March 2019

From: Breaking News

Mortgage prisoners given hope of escape route by City regulator

Mortgage prisoners - borrowers unable to switch lenders despite being up-to-date with payments - may have an escape route in sight...

27 March 2019

From: Breaking News

Lawyers accuse agents of failing to comply with CPRs over leaseholds

The Law Society claims that the unforeseen charges faced by some purchasers of leasehold properties could be addressed “if developers and...

20 March 2019

From: Breaking News

Property Jobs Today - latest moves in and around the industry...

Hello - here we are once again with the weekly round-up of key moves in the agency and related industries. We’re letting...

18 March 2019

From: Breaking News

OnTheMarket and new portal OneDome reveal extra services

Two 'challenger portals' have revealed major new services this morning as they fight to take on Rightmove and Zoopla. OneDome, the new...

15 March 2019

From: Breaking News

Dual Fees: first agent ‘must have done viewing’ to claim fees

The Property Ombudsman has issued new guidance over what it calls “a growing issue” - that is, disputes over dual fees. TPO...

11 March 2019

From: Breaking News

How to keep landlords happy in 2019

Competition for landlords will be fiercer than ever this year. Landlords are facing a raft of changes and will likely be...

06 March 2019

From: Features

Why staff training is key to PropTech success

When you recruit a new member of staff, training should be one of your main priorities.  After initial training, ongoing training and...

02 March 2019

From: Features

Choose ‘the right agent’ and sales will happen - it’s as simple as that...

A survey of 3,000 people by Zoopla suggests that 47 per cent of vendors believe the success of their sale was...

21 February 2019

From: Breaking News

Stay relevant and win business in a challenging market

In these tougher times, we recognise that helping agents win new inventory is the key to their businesses.  There were more than...

20 February 2019

From: Features

Property Jobs Today - all the latest moves (and a cake)

Hello and welcome to this half-term week’s PJT, your regular Monday opportunity to catch up with the key personnel changes in...

18 February 2019

From: Breaking News

Property Natter: referral fees, HIPs & Bee Gees tributes - Rob Hailstone Q & A

With the home buying and selling process firmly on the news agenda of late – everything from a possible ban on...

16 February 2019

From: Features

Agents criticised after ‘wrong advice’ given in bid to avoid stamp duty

A solicitor is warning estate agents and the public about allegedly wrong advice relating to the additional homes stamp duty surcharge. Julie...

13 February 2019

From: Breaking News

Buying into a franchise may not be as hard as you think

There are many misconceptions about the franchising world but, whether we’re talking about estate agency franchises or fast food franchises, it’s...

09 February 2019

From: Features

DPS adjudication case study: Rent arrears challenged by evicted tenant

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

02 February 2019

From: Features

Website boss accuses agents of charging “vast” fees up to £7,000

The head of a For Sale By Owner website claims that some agents are making “vast amounts” of up to £7,000...

01 February 2019

From: Breaking News

The importance of being part of a trade association

When it comes to letting a property, it is important that landlords and renters have faith in their agent. The more...

26 January 2019

From: Features

Clampdown on referral fees: new Trading Standards guidance to be issued

It’s been revealed that the National Trading Standards Estate Agency Team is to deliver new guidelines to agents for referral fees...

23 January 2019

From: Breaking News

Big sole agency deal won by hub agent thanks to social media

A firm which recently joined the ‘hub club’ of agencies using centralised services offices says its won a major new build...

17 January 2019

From: Breaking News

Case Study: Noise issue could cost agent £9000

Our latest case study come from a recent news item to have hit the industry and national press. A disgruntled tenant is claiming...

16 January 2019

From: Sponsored Content

It’s time to upgrade your AML armoury

The government has moved to crack down on money laundering in the UK with a new campaign focusing on the accountancy,...

16 January 2019

From: Features

Insurer unveils customised policy tailored for estate agents

Direct Line for Business is launching what it calls an online “end-to-end” insurance product for estate agents and property management companies.  The...

10 January 2019

From: Breaking News

Conveyancers told to 'up their game' with buyers of leasehold homes

The head of a property management company says conveyancers must do more to ensure buyers of leasehold properties fully understand the...

10 January 2019

From: Breaking News

Six quick fixes for speeding up the sales process

With the speed of property sales continuing to slow and no end to the sluggishness in sight, it’s time to take...

09 January 2019

From: Features

Just the ticket (not). Another house raffle closed down by authorities

Yet another property raffle has had to be abandoned because it has been deemed illegal under Gambling Commission rules. A Yorkshire couple,...

07 January 2019

From: Breaking News

What next for property in 2019?

As 2018 draws to a close, it is fair to say that stretched affordability and uncertainty over the Brexit negotiations has...

29 December 2018

From: Features

The top 10 property personalities of 2018

There’s nothing new about identifying 10 figures who have helped shape an industry over the past year, but that doesn’t mean...

28 December 2018

From: Features

Phil Spencer slams developers over leasehold houses

Developers have continued to sell thousands of new-build houses with leaseholds, despite a government pledge to ban the “unscrupulous” practice a...

24 December 2018

From: Breaking News

Property Natter – A to Z of the property market for 2018

Another year is nearly done – and what an eventful year it’s been. We’ve had more than our fair share of breaking...

22 December 2018

From: Features

Great relationships are at the heart of a premium customer service

Over the past year I've had so many conversations with agents telling me how they feel that offering a premium customer...

15 December 2018

From: Features

Agents Do Charity - a huge it's-nearly-Christmas edition...

So this is (almost) it. Next week may be a quiet one for business as vendors and landlords alike begin to...

14 December 2018

From: Breaking News

Emoov’s humiliation - the fallout for the industry

Whatever one thinks about online estate agencies, it’s a cause of genuine sadness when people lose their jobs - close proximity...

08 December 2018

From: Features

Emoov boss and portal head in vicious Twitter spat before firm folds

The chief executive of Emoov and the founder of the new portal Rummage4Property had a dramatic spat on Twitter just hours...

04 December 2018

From: Breaking News

The Hub Club - another agency shuts branches and opens central office

Yet another estate agency has announced that it’s shutting branches and opening a centralised hub. This time it’s Newman Property Experts, a...

28 November 2018

From: Breaking News

Agency group beefs up mortgage side with £3.6m acquisition

Belvoir has this morning announced that it has acquired MAB Glos, part of the Mortgage Advice Bureau.  The £3.6m deal, done through...

27 November 2018

From: Breaking News

Agents Do Charity - and it’s beginning to feel a lot like winter...

Hello and welcome to this week’s Agents Do Charity - it’s our weekly round-up of good work done by the industry. Everyone...

23 November 2018

From: Breaking News

Property Jobs Today - the latest moves in and out of our industry

It’s not just the Cabinet and the government where jobs are in flux - there are plenty of moves to announce...

19 November 2018

From: Breaking News

Online auctions ‘work for agents and vendors’ insists digital operator

An online auction platform which works with estate agents says this method of selling homes works, with four sales in one...

15 November 2018

From: Breaking News

“Confident” OnTheMarket still signing agents ahead of appeal

OnTheMarket has issued an upbeat statement about the Court of Appeal setting a date to hear Connells-owned Gascoigne Halman's challenge to a ruling...

13 November 2018

From: Breaking News

Agents Do Charity - including one agency’s First World War fund-raising

Hello and welcome to another Agents Do Charity, our round-up of great work done by our industry to raise funds for...

09 November 2018

From: Breaking News

Data is a conversation starter (really!)

Rather like doctors, estate agents are present at critical points in our lives – moving in together, bidding farewell to a...

07 November 2018

From: Features

Purplebricks watch out - David Brent has become an estate agent!

He’s got a fax machine for PropTech, he’s got an answerphone so he’s open 24/7, and he’s got 2.5 per cent...

07 November 2018

From: Breaking News

Agents Do Charity - and it's November already...

You don’t need EAT to remind you that Christmas is now just next month.  Many agents are gearing their fund-raising to that...

02 November 2018

From: Breaking News

Revealed: ages, incomes and purchase plans for buyers with mortgages

New figures from the Mortgage Advice Bureau give an insight into the changing demographics of home buyers and buy to let...

30 October 2018

From: Breaking News

We need to wake up before we sleepwalk into a housing crisis

It’s now almost a month since the government introduced new rules on Houses in Multiple Occupation (HMO), as part of its...

27 October 2018

From: Features

40 years under the floorboards - the life of a Chartered Surveyor

It is a sobering thought that 40 years have slipped by since I first ran a tape measure across the inside...

27 October 2018

From: Features

Fees Shock: Sole agency commission plunges 34% since 2011

New research by TheAdvisory consultancy, shared exclusively with Estate Agent Today, reveals exactly how fees have fallen for traditional agents in...

22 October 2018

From: Breaking News

Property Jobs Today - catch up with key moves within the industry

If it’s Monday it must be Property Jobs Today, your round up of the industry’s key moves. Are you changing jobs yourself?...

22 October 2018

From: Breaking News

Property Natter: estate agency on a bus

No, I haven’t lost the plot. Such a thing exists – and if you’re familiar with North London, there is a...

20 October 2018

From: Features

Government unveils new body 'to raise agency standards'

The government has unveiled a new body which, it claims, will raise agency standards. There is a long-standing commitment from the government...

12 October 2018

From: Breaking News

Agents Do Charity - and if it's Friday, it must be fund-raising...

Hello and welcome to another Agents Do Charity - your opportunity to salute those in our industry working hard for great...

12 October 2018

From: Breaking News

Don’t be hasty in ditching your high street office

Several agents have asked me whether they should consider ditching their high street offices and move to an out of town...

06 October 2018

From: Features

Agents Do Charity - independents and corporates, we salute you...

Hello and welcome to another weekly update on the industry’s good work - and a chance for us to show that...

05 October 2018

From: Breaking News

Branches fight back: 'Six reasons why agents should stay on High Streets'

One of the industry’s best respected trainers and consultants has outlined six key reasons why agents should keep offices on the...

03 October 2018

From: Breaking News

Ditch High Street branches and use serviced offices, urges agency chief

Increasingly cash-strapped traditional estate agencies should consider abandoning their High Street offices and work from serviced offices or similar lower-profile and...

28 September 2018

From: Breaking News

'Robo-firm' backed by Your Move parent company wins new funding

A new ‘robo-adviser’ mortgage service which is backed by LSL Property Services has won another £3.8m in funding from investors.  Robo-advisers provide...

18 September 2018

From: Breaking News

No commission, no fees - meet the agency selling homes 'for free'

An estate agency is pioneering a new business model in which it charges no commission whatsoever to the vendor. Freeagent247, an online...

14 September 2018

From: Breaking News

PropTech Today: So why is PropTech just like teenage sex?

DISCLAIMER: The author of this article retains no responsibility for any reader discomfort experienced when recalling the seemingly endless horrors of...

12 September 2018

From: Breaking News

CPRs; the practicalities

In our previous blog, we looked at the definitions outlined by the CPRs. In our next blog we’ll look at the...

21 August 2018

From: Sponsored Content

GDPR Weekly: Anti-money laundering regulations and data protection

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

07 August 2018

From: Breaking News

Redress scheme admits some agents may have missed 'quit' deadline

The redress scheme which formally quit the housing sector admits some estate agencies may have missed its deadline - and are thus...

07 August 2018

From: Breaking News

Peter Joseph, CEO of The Moving Hub

Home is where ? - Recently moved actually, live in a lovely house that looks over the Thames Estuary. I love...

06 August 2018

From: 60 Second Interview

Fees row: Spotlight on Ombudsman after court case decision

The couple at the centre of a court case about agents’ fees say the issue could have been resolved earlier had...

27 July 2018

From: Breaking News

Play the 'luxury' game! Startling advice to traditional estate agents

Traditional estate agencies should make their work appear more of a luxury and even showcase the prices of individual elements that...

26 July 2018

From: Breaking News

Countrywide - change it, close it or sell it? Four experts have their say

The agonisingly painful decline of Countrywide continues, with no one sure whether it is the darkest hour before the dawn or...

25 July 2018

From: Breaking News

Ola! Regional agency bucks trend by expanding to sell overseas homes

One of the country’s largest regional agencies is moving into the sale of homes overseas despite Brexit uncertainty and concern over...

25 July 2018

From: Breaking News

GDPR Weekly: What security measures do agents need to take?

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

24 July 2018

From: Breaking News

Japanese Knotweed remains problem for sellers despite recent 'all clear'

Japanese Knotweed remains a major problem for a property sale - and that’s despite a recent study suggesting that the growth...

23 July 2018

From: Breaking News

We're not trying to disrupt agents insists market website chief

The creators of a website using market data to define postcodes as hosting a seller’s market or a buyer’s market have...

20 July 2018

From: Breaking News

'Local property experts' - controversial advice issued by ad watchdog

The Advertising Standards Authority has today issued a three-point guidance note for estate agents, including controversial interpretations of what constitutes a...

18 July 2018

From: Breaking News

Scrap rival redress schemes! Ombudsman Services backs government call

One of three schemes with government backing to offer redress for complaints about estate and letting agents has reignited the debate...

18 July 2018

From: Breaking News

New twist in row over agent refusing to delete claims about Purplebricks

There’s a new twist in the row between a Cornish agent and the Advertising Standards Authority. The row revolves around a tweet...

16 July 2018

From: Breaking News

Rebel agent turns fire on ZPG as advertising watchdog ponders sanctions

The Advertising Standards Authority says its compliance team is considering its next steps following the refusal of estate agency PDQ Estates...

12 July 2018

From: Breaking News

GDPR Weekly: How should agents deal with security breaches?

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

10 July 2018

From: Breaking News

Property Natter – ten years of Estate Agent Today!

Cast your mind back to July 2008 – Gordon Brown was Prime Minister, the Euros were in full swing in Austria/Switzerland...

30 June 2018

From: Features

GDPR Weekly: All you need to know about subject access requests

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

26 June 2018

From: Breaking News

Take that! High Street agency attacks online firms over 'issues'

One of the country’s best known regional traditional agencies, Pygott and Crone, has used a promotion in local news outlets to...

13 June 2018

From: Breaking News

GDPR Weekly: How should you remove data from your system?

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

12 June 2018

From: Breaking News

How can agents make money from TV, broadband and utilities?

Letting agents are being advised to think seriously about how they can recoup costs to help compensate for the introduction of...

09 June 2018

From: Features

Property Natter – marketing magic, Mr T and GDPR fever

Last time out I looked at the growing importance of content, social media and design – but these should only form...

02 June 2018

From: Features

Agents' PropTech Toolshed: Virtual tours - fab or fad?

Firstly, my sincere apologies - it has now been over a month since my last PropTech blog, doesn’t time fly!  In the...

26 May 2018

From: Features

GDPR Weekly: Granular and delineated databases explained

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

22 May 2018

From: Breaking News

Letting agents – here’s why your landlords should be targeting middle-aged renters

There is a common misconception that the private rented sector (PRS) is entirely made up of young professionals and students. While...

18 May 2018

From: Sponsored Content

Ombudsman: fewer complaints about sales but lettings disputes soar

The Property Ombudsman has issued its annual report for 2017 and there’s good news for the estate agency side of the...

17 May 2018

From: Breaking News

Foreign buyers may shun UK because of tax changes - claim

A new report suggests Capital Gains Tax changes coming into effect next year are worrying a large majority of wealthy overseas...

17 May 2018

From: Breaking News

The Split - Agency sets up team to handle divorcing clients

London-focussed Buying agency Black Brick has launched a specialist service to cater for divorcing couples. The company - increasingly regarded by some...

09 May 2018

From: Breaking News

GDPR Weekly: Best practice for gaining consent

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

08 May 2018

From: Breaking News

Ombudsman: few agent complaints compared to those over new homes

One of the three official redress bodies serving the estate and lettings agency industry has conducted a survey of complaints across...

02 May 2018

From: Breaking News

GDPR Weekly: Passing data to third parties

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

01 May 2018

From: Breaking News

Guild launches roadshow with aim to bolster independent agencies

The Guild of Property Professionals has launched a series of regional roadshows with a target of enhancing the success of independent...

01 May 2018

From: Breaking News

GDPR Weekly: Unsolicited emails and letters - what do you need to know?

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

24 April 2018

From: Breaking News

Row rumbles on over Raab’s comments about immigration and house prices

The government has published data related to a claim by housing minister Dominic Raab, who prompted controversy last week by suggesting...

16 April 2018

From: Breaking News

GDPR Weekly: Can agents use 'soft opt-in'?

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

10 April 2018

From: Breaking News

Agents' PropTech Toolshed: Marvellous maintenance

Just like that, the Easter Bank Holiday has come and gone and I find myself now looking ahead to the Summer.  The...

07 April 2018

From: Features

What do estate agents need on their website?

In the modern marketplace – where people live their lives on their smartphones and tablets, social media has a bigger influence...

06 April 2018

From: Sponsored Content

Countrywide goes back into online - this time for its mortgage side

Countrywide is not quite finished with online experimentation yet, for today sees the launch of an online mortgage service, backed by...

03 April 2018

From: Breaking News

Property Natter: Day in the life of...a Group Managing Director

For part two of the 'Day in the life of' series, I spoke to Peter Kavanagh, who first joined Romans in...

24 March 2018

From: Features

Sellers advised: Never use online agents as they may under-sell your home

One of London’s leading estate agents is advising sellers to consider giving the negotiator who sells their property a bonus, and...

20 March 2018

From: Breaking News

Phil Spencer launches new online advice service for buyers

TV property expert Phil Spencer is launching an online advice service for buyers and tenants, including offering guidance on the specific...

15 March 2018

From: Breaking News

Property Jobs Today - the latest on moves within the industry...

Welcome once again to Property Jobs Today, the notice-board for agents, suppliers and other property professionals moving within, out or in...

05 March 2018

From: Breaking News

Online agents will have to employ sales progression teams

The operation of ‘online estate agencies’ has changed substantially in the relatively short few years of their existence: I have spotted...

03 March 2018

From: Features

Japanese knotweed: what estate agents need to know

When it comes to property, ‘Japanese knotweed’ are the two words most homeowners and prospective buyers do not want to hear.  With...

03 March 2018

From: Features

Report exposes online agents over very poor sales progression

A new report by the residential property team of a legal firm has found widespread criticism of online agents’ over their...

27 February 2018

From: Breaking News

Purplebricks: boards up, shares down?

Why I won’t buy Purplebricks shares and why if I had any, I’d sell fast… In its latest adverts, Purplebricks attempts to...

13 February 2018

From: Features

Shock as Ombudsman stops handling agency complaints - for now

One of the three government-approved redress schemes for estate and letting agents says it’s quitting the sector this year - but...

06 February 2018

From: Breaking News

PropTech Today: These are the UK events you have to attend

I have high expectations for this year’s PropTech events and property conferences.  Those that I attended in 2017 demonstrated a real step...

31 January 2018

From: Breaking News

First time buyers 'may be paying more because of stamp duty change'

The Mortgage Advice Bureau says early evidence suggests typical first time buyers are now spending more following the effective scrapping of stamp...

31 January 2018

From: Breaking News

Property Natter: an eco-friendly approach and the importance of GDPR

In recent years January has become the month of detoxes, fad diets, health kicks such as Dry January and Veganuary, and...

27 January 2018

From: Features

Mortgage Advice Bureau enjoys good trading despite flat market

Mortgage Advice Bureau has batted off the flat housing market by reporting good figures for 2017. Revenue for the year increased by...

23 January 2018

From: Breaking News

PropTech goes mainstream as Which? backs technology to sell homes

In a sign of how technology has become a mainstream part of the house sales process. the consumer group Which? has...

15 January 2018

From: Breaking News

Property Natter – the marketing trends to look out for in 2018

After the fun and over-indulgence of the festivities, most of us are now back to the world of work. And, with...

13 January 2018

From: Features

Lease Extensions – getting it right

While there is a distinct market for flats held on particularly short leases, there is a middle ground where flat owners...

13 January 2018

From: Features

Cash burn could be worry for Purplebricks, claims investment website

The Motley Fool, the financial services company that provides investor advice, has published an article raising doubts about Purplebricks’ long-term profitability. Investment writer...

11 January 2018

From: Breaking News

Reveal referral fees early but don't ban them says conveyancing body

The body that regulates conveyancers says controversial referral fees should be disclosed earlier in the house buying process - but they...

10 January 2018

From: Breaking News

Agency unveils radical 'low-cost traditional High Street business model'

Arun Estates has launched what it describes as “a major new departure” - a fully-staffed High Street office but covering a...

09 January 2018

From: Breaking News

Don’t lose SEO ranking over Google’s ‘mobile first’ index changes

In 2018, Google will introduce changes to the way it ranks websites, meaning sites will be ranked on the quality of...

02 January 2018

From: Sponsored Content

What next for property in 2018?

What a year it’s been! Back in 2016 we had Brexit, a new prime minister, Donald Trump’s election, and so when...

30 December 2017

From: Features

Purplebricks: is it about to increase its share of the online market?

Financial analysts over the weekend have been giving their view on Purplebricks, which later this week issues its figures for the...

11 December 2017

From: Breaking News

New OnTheMarket contract ‘imposes restriction on acquisitions’

The new contract for firms joining or re-signing to OnTheMarket is reported to have a restriction on acquisitions. It is said to...

05 December 2017

From: Breaking News

Agents should ‘counter media idea that it's an unaffordable market’

A housing market expert says agents should be more pro-active and explain to the public that contrary to popular belief, some...

20 November 2017

From: Breaking News

Q&A with Moneypenny Receptionist Josh Tanton

What does your role involve? By answering my estate agent clients’ telephone calls, I assist in their day-to-day office needs.  An...

13 November 2017

From: Sponsored Content

New leasehold reform Bill to help those stranded in their homes

Labour MP Justin Madders is working on a Private Members' Bill creating leasehold reform in a bid to help leaseholders who, he...

10 November 2017

From: Breaking News

Stamp Duty: pressure building on government for more reforms

Pressure is continuing to build on the government to reform stamp duty in next month’s Budget. Firstly a group of senior financial...

20 October 2017

From: Breaking News

Agents Do Charity - this week, mostly for children

There’s a particularly heart-warming theme to Agents Do Charity this week...several of our heroic industry figures are raising funds for children and...

13 October 2017

From: Breaking News

Fee-fixing: CMA sets out what agencies can and cannot do and say

The Competition and Markets Authority has set out precisely what agents and other companies can and cannot do in the event...

10 October 2017

From: Breaking News

Q&A with Moneypenny Receptionist Amanda Beck

What is your experience in the property industry? I worked in estate agency for 12 years before joining Moneypenny and really enjoyed...

09 October 2017

From: Sponsored Content

Warning: Don’t fall foul of competition rules after CMA fines

The decision by the Competition and Markets Authority (CMA) to fine five estate agents for engaging in a price fixing cartel has...

07 October 2017

From: Features

London agency Douglas & Gordon embraces hybrid part-online model

London’s long-standing chain Douglas & Gordon is the latest company to embrace the concept of the Purplebricks-style hybrid estate agency. The company’s...

04 October 2017

From: Breaking News

Agents Do Charity - with your chance to win new funding too...

Every week we carry reports of how great causes are helped by individual agents and other property professionals - this week...

29 September 2017

From: Breaking News

Traditional agents blame onliners for chain delays and fall-throughs

There is growing concern that online agents who do not chase-up on behalf of clients are leading to delays and fall-throughs...

25 September 2017

From: Breaking News

How many agency business models are there today?

It used to be so easy. Around 20 years ago there were what we now call full-service estate and letting agencies, and...

23 September 2017

From: Features

Q&A with Moneypenny Team Manager Nicola Jackson

What does your role involve? As team manager for the property team, I make sure PAs and clients are happy and...

21 September 2017

From: Sponsored Content

Agency heavyweights join forces to launch new prime London consultancy

A former Savills agent and a former Sotheby’s and Knight Frank agent have joined forces to launch a new property consultancy...

18 September 2017

From: Breaking News

Brexit is not a consideration for majority of home movers

New research has revealed that Britain's impending exit from the European Union is not a consideration for 71% of consumers. A study...

07 September 2017

From: Breaking News

PropTech Today: Two solutions to keep your staff safe

Stephanie Slater died last week, aged 50. Whilst she died from cancer (tragically, only 11 days after diagnosis), it’s the events...

06 September 2017

From: Breaking News

TPO integrates live chat to handle online consumer complaints

The Property Ombudsman Scheme (TPO) has partnered with Yomdel to provide a 24/7 live chat service.  Consumers can now seek 'independent dispute...

04 September 2017

From: Breaking News

SOS: are you a business in distress?

Despite the fact that eight out of 10 statistics are reportedly made up (if you can believe that figure), I bet...

02 September 2017

From: Features

Professional Indemnity explained for property professionals

Giving clients reliable advice when they are buying, selling or letting a home lies at the core of every successful estate...

31 August 2017

From: Sponsored Content

Savvy Sellers - traditional city agency launches online option

A traditional estate agency has launched a new online package to give vendors the opportunity “to save thousands.” FranKeys in Lincoln has...

10 July 2017

From: Breaking News

Avoid unwanted hassles: Q & A with Jack Webb-Heller, Rent4sure IT director

Living next to inconsiderate neighbours can be a nightmare, but letting to bad tenants can prove costly, especially when issues, which...

08 July 2017

From: Features

Rawlings sharply critical of how agents use local press advertising

One of the industry’s leading trainers and consultants claims there is “a gaping hole” in the way agents use marketing content...

06 July 2017

From: Breaking News

Reviews - Agency complaint about Purplebricks upheld by watchdog

The Advertising Standards Authority has upheld a complaint over a Purplebricks website statement featuring testimonials from clients; the complaint was made...

05 July 2017

From: Breaking News

PropTech Today: Are we doing enough to protect property’s core values?

Supporting the adoption of technology does not mean we have to stop protecting the core values of the property industry. In...

05 July 2017

From: Breaking News

An inconvenient truth - Help To Buy mostly helps the better off

Government schemes like Help To Buy, supposedly assisting more people get on the ladder, have little impact on improving social mobility...

04 July 2017

From: Breaking News

Sales Doctor: The key to winning more instructions

Dear Sales Doctor, The biggest challenge I’m facing right now is winning more instructions. What advice do you have for my listers...

01 July 2017

From: Features

Queen’s speech: Property industry reacts to proposed tenant fee ban

The Queen’s speech to the British parliament this week was a scaled-back affair, which was unsurprising given the Grenfell Tower fire,...

23 June 2017

From: Features

Learning and growth - top tips for upskilling

Our recent roundtable on the government’s proposed ban on tenant fees generated 10 tips for growing your business. Since then, we’ve been...

23 June 2017

From: Features

Agents Do Charity - the longest list of heroes yet...

Today we’re publishing what we think is our longest-ever list of charitable activities being conducted by agents and their supporters -...

23 June 2017

From: Breaking News

Big rise in complaints and compensation says The Property Ombudsman

The Property Ombudsman’s annual report reveals a significant increase in the number of formal complaints resolved by the scheme and a...

22 June 2017

From: Breaking News

Agents Do Charity – even with sunburn

As the UK is gearing up for a weekend of BBQs, beach visits and sunburn, property professionals have continued to do...

16 June 2017

From: Breaking News

Which phone number should I choose for my marketing?

One of the biggest choices you can make in regards to the logistics of your estate agency can be picking a...

12 June 2017

From: Sponsored Content

Homeowners trust Tories to run UK housing market

British homeowners have the most confidence in the Conservative Party to run the nation's housing market. A survey of almost 4,500 homeowners,...

06 June 2017

From: Breaking News

Estate agents strike gold at the ESTAS

The best estate and letting agents in the UK were recognised at the prestigious ESTAS luncheon and ceremony, which was held...

20 May 2017

From: Features

Property Natter: a conference smorgasbord

It’s that time of year again – peak conference/event season. And, while Brexit and a shock snap general election are dominating...

06 May 2017

From: Features

How can Intelligent Call Routing Help Your Estate Agency Grow?

First impressions are the most important when meeting new people and this is no less true for new customers finding your...

02 May 2017

From: Sponsored Content

Housing policy progress will suffer thanks to snap General Election

Not only did Theresa May stun everyone with her decision to call a ‘snap election’ but with the campaign now underway...

29 April 2017

From: Features

How to get press coverage for your business

Being featured in newspapers, magazines and websites, as well as on radio and TV, can be a great way to build...

22 April 2017

From: Features

Agents 'must advise on property decisions - not just sell homes'

A prominent housing expert says estate agents must not merely sell homes but should become “lifelong consumer property advisors.” Kate Faulkner -...

20 April 2017

From: Breaking News

Mortgage market review

In recent years the mortgage industry has gone through some testing times. Recession and regulation have led to more stringent lending...

08 April 2017

From: Features

Property Natter: Q & A with David Cox, ARLA Propertymark

In this Natter we have an exclusive interview with David Cox, CEO of ARLA Propertymark and one of the best-known figures...

08 April 2017

From: Features

Looking back at ten years of tenancy deposit schemes

Ten years ago this month (April 2007) tenancy deposit schemes were first introduced in England and Wales.  You need to go a...

08 April 2017

From: Features

Global agency to open offices across London and the UK

A Cincinatti-based international property agency, Barnes, has acquired a majority stake in the high end consultancy Hanover Private Office. “We believe there...

05 April 2017

From: Breaking News

The world is your oyster! Q & A with AIPP’s Peter Robinson

Peter Robinson, CEO of AIPP – Association of International Property Professionals – shines a light onto the international property market. Some UK...

01 April 2017

From: Features

Property Natter: How to improve your agency - a view from the inside

For my latest Property Natter I have sought the opinions of two well-known property consultants - Michael Day, managing director of...

01 April 2017

From: Features

Brexit prompts London agent to go it alone offering 'impeccable service'

A former partner of Strutt & Parker in prime central London has set up his own firm to provide what he...

29 March 2017

From: Breaking News

Agency reveals 'managed transition' of some staff to rival company

Carter Jonas is expanding its activities in south west England by opening new branches and through the unusual route of a...

27 March 2017

From: Breaking News

Agents Do Charity - a heartening end to a tragic week...

At the end of a week dominated by grim news, it is worth remembering our capacity for good far outweighs rare...

24 March 2017

From: Breaking News

How to develop a customer-winning reputation

One of the most sought-after tools in a marketing armoury is something that money can’t buy. Word-of-mouth recommendations. We are far...

17 March 2017

From: Sponsored Content

Mortgage market 'almost at pre-credit crunch best' claims broker

The number and range of mortgages being offered in the UK has almost returned to its pre-credit crunch level. That’s the view...

17 March 2017

From: Breaking News

Trade body explains Purplebricks complaint as war of words continues

Fledgling trade body The Charter for Independent Estate and Letting Agents (CIELA) has described Purplebricks as the 'biggest enemy currently facing...

07 March 2017

From: Breaking News

Conveyancers publish consumer guide to lease administration fees

The Conveyancing Association (CA) has this week published a consumer guide on leasehold property.  The document, released yesterday, has a specific focus...

07 March 2017

From: Breaking News

Mortgage rep in each agency branch boosts Connells figures

Connells Group’s mortgage services wing has recorded a 10 per cent increase in the number of mortgages in 2016 and has generated...

16 February 2017

From: Breaking News

Flurry of new appointments made by estate agency groups

Marsh & Parsons has expanded its Residential Development & Investment team - just one of a number of agencies to announce...

14 February 2017

From: Breaking News

Agents - it’s time to get back to basics

Welcome to February! It means that 2017 is well under way and we’re edging closer to Spring – a time when...

04 February 2017

From: Features

Mergers of independent agents: how to achieve completion

From the outset of any merger, it is vital that each agency understands and can identify its purpose and the USP...

04 February 2017

From: Features

Government to fund group to provide leasehold transparency

Housing minister Gavin Barwell says the government will provide “substantial investment” to ensure more transparency in leasehold tenure. “We are determined to...

03 February 2017

From: Breaking News

Agents Do Charity - zipped up tight, defying the storm...

Whatever the weather, whatever the season, our industry excels itself at good work - and we are always delighted to publicise...

03 February 2017

From: Breaking News

Vendor 'makes £67,500' by using traditional estate agent

A high street agency has turned the online sector’s advertising technique on its head. Instead of a seller revealing ‘saved’ fees by...

31 January 2017

From: Breaking News

How can estate agents secure more new build housing instructions?

Lots of people buy new-build due to the perceived lack of hassle with maintenance, as they are built to the latest...

28 January 2017

From: Features

A short-term lettings storm at the seaside

The south’s seaside resorts are stealing the headlines for all the wrong reasons and at the heart of the troublesome issue...

28 January 2017

From: Features

PropTech: Mortgage startup secures £5.5m in funding

Digital mortgage broker habito has announced that it has raised £5.5 million in investment funding.  The firm says it will use the...

24 January 2017

From: Breaking News

Another agency selected to join new homes network

Sawyer & Co., an agency operating sales and lettings in Brighton and Hove, is the latest firm to be chosen to...

23 January 2017

From: Breaking News

Three things agents need to consider in 2017

2016 was quite a year – eventful, dramatic, shocking and impossible to predict. In no particular order, we saw Leicester winning...

18 January 2017

From: Sponsored Content

Purplebricks: 'people may never accept technology-only sales'

One of the founders of hybrid agency Purplebricks says sellers in the UK may never accept the sale of their property...

09 January 2017

From: Breaking News

New homes agency group speaks up for Garden Village plans

A new body set up to forge links between developers and estate agents has spoken up in favour of the government’s...

05 January 2017

From: Breaking News

Human interaction with tech is a winning combination

Technology has been continuing to shape the way estate agents manage their customer service offering for years. It’s now a completely...

17 December 2016

From: Features

Official review starts into agents introducing clients to mortgage lenders

The Financial Conduct Authority is to investigate mortgage competition, including the introduction of clients to lenders by estate agents.    It’s part of...

13 December 2016

From: Breaking News

Are landlords about to ditch letting agents and go it alone?

Next year is likely to be a challenging time for letting agents, following a raft of changes introduced by the government...

09 December 2016

From: Features

After stamp duty and agents’ fees, it’s time to seize the initiative

Let me set out my stall from the beginning. Firstly with two buy to lets managed by an agency, I understand and...

03 December 2016

From: Features

Save Our Staff: how to stop your office from killing employees

Forget a machine injury, a nasty fall or even being stabbed in the back by a jealous colleague, a death in...

03 December 2016

From: Features

Firm warns of wave of litigation against new-build conveyancers

A firm is warning of “a wave of litigation from home owners who were given inadequate advice from their solicitors or...

29 November 2016

From: Breaking News

Firm owning two agencies blasts lack of sound advice from agents

A building society that owns two estate agency companies has hit out at what it calls “a lack of sound estate...

17 November 2016

From: Breaking News

PropTech: Rightmove hires software firm to boost app performance

Rightmove has employed jClarity, a ‘performance tuning specialist’, to improve the search facility on its applications. A statement from jClarity on the...

15 November 2016

From: Breaking News

Redressing the wrongs of agents remains fair and impartial

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...

05 November 2016

From: Features

Four things all good estate agent websites need in 2016

All estate and letting agents now have a website – but just how effective is yours? Your 'virtual shop window' is now...

31 October 2016

From: Sponsored Content

Agents Do Charity - even when they're cycling through France...

It’s been another very busy week for the excellent fund-raising champions of our industry - and the good causes are encouraging...

21 October 2016

From: Breaking News

Agents Do Charity - from London, Leeds, Nicaragua and beyond...

Charity knows no geographical boundaries and we’re always pleased to support fundraising across the country and beyond. If you want to publicise...

14 October 2016

From: Breaking News

eMoov's petition wants agency licensing because standards are poor

eMoov founder and chief executive Russell Quirk has launched another online petition, this time calling for mandatory licensing of estate agents. The...

10 October 2016

From: Breaking News

The Property Ombudsman tells estate agents: 'raise your standards'

The Property Ombudsman scheme’s annual report, just released, reveals that there has been a dramatic 32 per cent surge in the...

04 October 2016

From: Breaking News

NTSEAT wants agents and public to report future portal juggling issues

The National Trading Standards Estate Agency Team has followed up the recent announcement by The Property Ombudsman to counteract portal juggling by...

29 September 2016

From: Breaking News

'Transaction levels remained steady over summer' – HMRC

Provisional figures from Her Majesty's Revenue and Customs show there were 109,630 residential property transactions in the UK during August.  The figure is...

22 September 2016

From: Breaking News

Is AI the future of mortgage advice?

This week, tech startup Habito claims to have launched the world's first artificially intelligent 'digital mortgage adviser'.  The robo-adviser takes into account...

16 September 2016

From: Breaking News

Zoopla tries to move uSwitch centre stage by link with MoveIT

Zoopla Property Group is seeking to integrate uSwitch, its price comparison service, with MoveIT, its agents’ platform for ancillary revenue generation. It...

09 September 2016

From: Breaking News

Online agents upbeat on business performance says new survey

The bank Credit Suisse has launched a new monthly survey of online estate agents, using a simple eight-element questionnaire. The bank -...

30 August 2016

From: Breaking News

Tenancy deposit protection schemes offer peace of mind

For many people buy-to-let continues to look an attractive income investment at a time of low saving rates and stock market...

26 August 2016

From: Features

More Brexit bad news: consultancy says house prices to flatline

The investment advice company UBS Wealth Management says it is likely that UK house prices will flatline by the end of...

23 August 2016

From: Breaking News

Buyers now have over 23,000 mortgage products to choose from

The number of mortgage products available is now over 23,000 - a figure last seen during the heady days just before...

22 August 2016

From: Breaking News

Agencies announce expansions across UK and across all sector

Several agencies have unveiled expansion plans despite the EU referendum, economic uncertainty and fears of a major downturn in the London...

19 August 2016

From: Breaking News

Does your team have the mindset for success?

By Iain C. White, Agency Mentors One of the best pieces of advice I have been given over the years is to...

15 August 2016

From: Sponsored Content

What is ‘Compliance in a Box’ all about?

With ever increasing obligations, estate agents know that compliance matters now more than ever.  However, being able to obtain access to the...

12 August 2016

From: Features

Electronic signatures receive approval from Law Society

The Law Society of England and Wales have moved to clarify the legal position of electronic signature and have endorsed their...

01 August 2016

From: Sponsored Content

Property Natter: Q & A with Peter Brodnicki

As promised, this week’s Natter is dedicated to a question and answer session with Peter Brodnicki, the man who has been...

22 July 2016

From: Features

Agent faces £7,500 bill after 'misleading' ads about homes on sale

An estate agent has been ordered by a court to pay more than £7,500 after admitting advertising holiday homes as permanent...

22 July 2016

From: Breaking News

Surveyors now have option of HomeBuyer Report without a valuation

The Royal Institution of Chartered Surveyors has introduced a new HomeBuyer report without a valuation. The long-established HomeBuyer report with a valuation...

15 July 2016

From: Breaking News

Property Natter: flashmobs, a Spice Girls tribute band and girls on stilts

The joke doing the rounds last week still seems to be just as relevant this week: “the only man with a...

08 July 2016

From: Features

nu: move - the future of property

nu-move online estate agents -The Future of Property Nu-move is an online venture that has been created to meet the demand...

07 July 2016

From: Sponsored Content

Compliance service sets up free hotline for valuation tool agents

The Property Professionals Support Centre, set up earlier this year to provide compliance advice and training, has launched a free compliance...

30 June 2016

From: Breaking News