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KEYWORD "AML" - 382 RESULTS
PropTech revolution: how will the sector look in 2025?

Over the next few years, the property sector is set to change for the better – all thanks to PropTech. While the...

15 May 2021

From: Features

Christopher Keen and Company Director at CDD Check Ltd.

Who are you and what does it say on your business card? Christopher Keen and Company Director  What is ‘company name’ and what...

14 May 2021

From: 60 Second Interview

Sam Hunter – ‘does Homesearch pass the Ronseal test? Yes, we do’

In this week’s In Conversation Today, I speak to someone who has made an excellent impression on the property industry in...

13 May 2021

From: Breaking News

PropTech Today - how agents can choose the right PropTech solutions

In the first of our revamped PropTech Today series - which will see six industry experts discussing a range of issues...

12 May 2021

From: Breaking News

Ben Ridgway, Group Managing Director at iamproperty

Who are you and what does it say on your business card? I’m Ben Ridgway, Group Managing Director at iamproperty. What is iamproperty...

10 May 2021

From: 60 Second Interview

Leaving the EU does not mean leaving Anti-Money Laundering Laws behind

Brexit means that the UK’s anti-money laundering laws are no longer governed by the European Union (EU), but any estate agents...

10 May 2021

From: Sponsored Content

What are the key qualities modern consumers are looking for in estate agents?

Even before the pandemic, the estate agency sector was evolving considerably as a younger generation started buying, selling and letting homes,...

10 May 2021

From: Sponsored Content

Property Natter: Day in the life of Simon Brown, ESTAS founder

In a return to a favourite series of mine, as it gives an excellent insight into the very many facets of...

08 May 2021

From: Features

ASSESSING THE FUTURE FITNESS OF YOUR BUSINESS IS EVEN MORE IMPORTANT NOW

The current crisis has led to many of us to re-evaluate our lives to ensure that we put ourselves in the...

06 May 2021

From: Sponsored Content

The future of the tenant experience

The last 12 months have heralded significant change across the property market and indeed we could argue across all markets in...

05 May 2021

From: Features

Agency is UK’s first to white-label sales-streamlining app

Century 21 UK is the first agency in the country to white label an app which covers transaction components from property...

04 May 2021

From: Breaking News

Online KYC checks help estate agents battle rising fraud

As an estate agent, you should of course be performing robust Know Your Customer (KYC) checks as part of your Anti-Money...

01 May 2021

From: Features

Changes to the moving process that agents and consumers want to see

The private treaty process has been in need of modernisation for a long time. When we open an account with a...

28 April 2021

From: Features

Change is coming – how can we improve the homebuying process?

With property transactions taking longer than ever and many people operating at capacity, it is easy to overlook the progress made,...

28 April 2021

From: Features

PropTech: What are the biggest questions on Apps vs APIs?

In my previous Estate Agent Today feature, I endeavoured to explain the key differences between APIs and Apps, to help improve...

24 April 2021

From: Features

Property Jobs Today - a bumper bundle of movers and shakers

Hello and welcome to another working week, and the latest on jobs and staff movement across our industry. You can be part...

19 April 2021

From: Breaking News

How can agents achieve smooth transactions as we ease out of lockdown?

We’re officially transitioning to summer – marked by the clocks going forward and warmer weather – just as restrictions start to...

15 April 2021

From: Sponsored Content

Apps vs APIs: Which is best for agents?

Have you found yourself asking the question: “what is the difference between an API and an App?” No doubt we are all...

14 April 2021

From: Features

Zoopla founder has new idea to disrupt how agents buy and sell

The founder of Zoopla has returned to the property market with a new proposal to disrupt how agents buy and sell homes. Alex...

13 April 2021

From: Breaking News

Exclusive: ESTAS names new headline sponsor to replace Zoopla

The ESTAS Group has named a new headline sponsor for its 2021 Forum and Awards, taking over from Zoopla with immediate effect. It’s...

12 April 2021

From: Breaking News

Major agency signs two year extension with Zoopla

With increasing numbers of portals battling for membership and revenue, Zoopla has revealed that all Carter Jonas’ residential branches will list until...

08 April 2021

From: Breaking News

Property market evolution - it’s a balancing act for all of us

The UK property market is always evolving but never as quickly as it is now. Traditional estate agents are seriously questioning...

07 April 2021

From: Features

Will digital transformation be the glue binding agents and conveyancers?

We are just over one year on from the day our lives truly changed, when the UK went into its first...

03 April 2021

From: Features

Move Over Monopoly: New board game reflects real housing market

A new property board game called Gazumped aims to rival Monopoly but reflect a much more realistic view of how the house...

01 April 2021

From: Breaking News

One year of Covid-19 – How have estate agents coped?

With March marking one year since the beginning of the first national lockdown across all four nations of Britain in response...

31 March 2021

From: Features

Stamp duty holiday: could the market be more vulnerable to fraud?

The Chancellor’s recent announcement that the stamp duty holiday would be extended for another three months was undoubtedly great news for...

27 March 2021

From: Features

Lead Generation - most happens out of hours, says PropTech platform

New data from The ValPal Network suggests 57 per cent of leads are generated outside office hours, putting the emphasis on...

25 March 2021

From: Breaking News

Stamp Duty – are you ready?

The original stamp duty freeze, which started in July 2020, has already helped push house prices to a record high and...

24 March 2021

From: Sponsored Content

Kersteen McConnell, Business Development Manager for Virgin Media

Who are you and what does it say on your business card? Hi, I’m Kersteen McConnell and I am a Business Development...

23 March 2021

From: 60 Second Interview

Conveyancers to pilot upfront information for buyers and sellers

The Law Society is to pilot upfront conveyancers’ information for home buyers and sellers. This will involve the TA6 form which contains...

23 March 2021

From: Breaking News

Property Jobs Today - who’s going where this spring?

If it’s Monday, it’s jobs news day on EAT - welcome to the latest update. Want to be featured in our next...

15 March 2021

From: Breaking News

eBay and Amazon use omnichannel marketing - why don’t you?

As a property agent, fancy marketing terminology such as ‘omnichannel’ might not hold too much interest for you right now. We’re in...

06 March 2021

From: Features

In Conversation – Data Sharing with LonRes chief Anthony Payne

In this week’s In Conversation Today, I speak with Anthony Payne, Managing Director and co-founder of LonRes, a data and network...

04 March 2021

From: Breaking News

Property portals – how is the latest tech improving ROI for agents?

When I joined Zoopla, I took the same approach that I always take whenever I enter a new sector: I was...

03 March 2021

From: Features

Property Natter - are virtual viewings now absolutely integral for agents?

Pre-pandemic, virtual and video viewings were a nice little add-on for some agents, but they were far from universally used and...

27 February 2021

From: Features

How to ensure your letting business remains compliant

Being a letting agent today means keeping up to date with the long list of rules and regulations governing how a...

20 February 2021

From: Features

Why automation could improve enforcement of PRS regulation

It’s now more than a year since the government offered an additional £4 million to councils to combat rogue landlords. At the...

13 February 2021

From: Features

Three reasons why you should embrace omnichannel marketing

Let’s address the elephant in the room first - the property sector and how we market properties is changing. Gone are the...

10 February 2021

From: Features

Agents offered shares as incentive to go self-employed

One of the early operators of the self-employed agency model has launched a scheme under which its agents receive shares in the...

10 February 2021

From: Breaking News

How is tech changing the role of letting agents for the better?

Since the outbreak of the pandemic, we have all seen a dramatic change in that way that we live and work,...

06 February 2021

From: Features

‘Very few new portals can seriously compete with us’ - claim

This time out, I’m in conversation with one of the big three established portals. Since it was founded in 2007, Zoopla...

04 February 2021

From: Breaking News

Why 2021 is the year agents should move away from being technologists

Technology has advanced in leaps and bounds in recent years, undoubtedly improving many parts of the moving process for both estate...

30 January 2021

From: Features

Handle with care – why 2021 is the year to look after your leads

The last few months have seen property agents work hard to continue delivering quality client communications and maintain an increasingly digital...

23 January 2021

From: Features

Is the property industry at a crossroads?

The property market became somewhat fractious during 2020. After receiving a much-needed boost with the promise of stamp duty relief, things...

20 January 2021

From: Features

Covid curbs on agents provide bonus for video viewings

Government guidance on how agents can continue working during the lockdown has given a new importance to virtual viewings, says an...

18 January 2021

From: Breaking News

Supreme Court backs agencies in Business Interruption Insurance dispute

There's good news for thousands of estate agencies awaiting pay outs under Business Interruption Insurance schemes. The agents are amongst 370,000 businesses whose...

15 January 2021

From: Breaking News

Could autonomous transportation affect the property market?

In the not-too-distant future, it will be possible to order a driverless car to collect you and then drive you to...

13 January 2021

From: Features

HMRC names agencies breaching anti-money laundering processes

Estate agencies have been named by HM Revenue & Customs for breaching anti-money laundering regulations. The list of those breaching the rules...

12 January 2021

From: Breaking News

Free training for Rightmove agents on AML due diligence

A customer due diligence training webinar is being held for Rightmove members next week. This is the third anti-money laundering training webinar...

12 January 2021

From: Breaking News

The PropTech revolution is re-invigorating the rental market

There’s no doubt that the property market underwent a tumultuous year in 2020, where efficiency was required more than ever. Since the...

09 January 2021

From: Features

2021 will not hold back Agents who are prepared to adapt

With the Government announcement this week of another national lockdown across England amid the surging coronavirus infections, it once again puts...

08 January 2021

From: Sponsored Content

2021 preview – what do letting agencies need to prepare for?

As we approach the end of the year, there is no doubt that it has been a turbulent 12 months for...

02 January 2021

From: Features

Property Natter - backbone of our industry – the London way

Many independents will be based in the capital, but given its size and breadth they may get drowned out even more...

19 December 2020

From: Features

Banking barriers for start-ups and how to overcome them

Start-up letting agents looking to enter the market are finding it increasingly difficult to set up in business as banks point...

19 December 2020

From: Features

Online and super-prime agencies blasted by government report

Around half of all estate agencies selling homes for £5m or more have not even registered for anti-money laundering processes, and/or...

18 December 2020

From: Breaking News

Agents Do Charity - the final fund-raising of 2020

Here we are, on the brink of a festive season like never before, and approaching the end of 2020. Although a dreadful...

18 December 2020

From: Breaking News

Business Interruption Insurance - agents must wait even longer

The hundreds of estate and lettings agencies involved in various Business Interruption Insurance policies must wait even longer to find their...

17 December 2020

From: Breaking News

What leaving the EU means for anti-money laundering legislation

The coronavirus pandemic has somewhat eclipsed Brexit this year – which is no mean feat. Cast your mind back to pre-Covid...

12 December 2020

From: Features

What should agents look for in a software provider in 2021?

If this year has taught us anything, it's that estate agents need their software provider and specifically their CRM, to help...

05 December 2020

From: Features

Agents can do more to speed up transactions by adopting technology

Recent debate about urgent need for reform and better collaboration within the property industry, has once again come under the spotlight...

04 December 2020

From: Sponsored Content

Sellers can start conveyancing as soon as they list - claim

A digital resource hub for estate agents launches a new product today, claiming to shorten transaction times.  Sort Move, which has been...

04 December 2020

From: Breaking News

PRS regulation - could more authorities follow the lead of Westminster?

Back in September, Westminster Council launched a new strategy to help 'protect tenants' and 'ensure they live in good-quality and well-managed...

28 November 2020

From: Features

Agents – how can you provide the best service for consumers during lockdown?

So, we’re back to where we were in the spring, more or less. England is in a national lockdown again to...

25 November 2020

From: Sponsored Content

Countrywide faces multiple risks if it doesn’t sell to Connells - claim

Connells has increased the temperature in its bid for Countrywide with a surprise statement this morning outlining risks run by Countrywide if...

23 November 2020

From: Breaking News

 Slowdown ‘is right time to invest in PropTech to optimise revenue’

The founder of OneDome says a likely housing market slowdown is the perfect time for agents to optimise revenue by investing in PropTech. Babek Ismayil believes...

19 November 2020

From: Breaking News

Top 10 things to consider before picking rental payment PropTech

According to the annual Property Week PropTech survey, almost 48% of property businesses had tested new technology because of the COVID-19...

14 November 2020

From: Features

Property Natter - spotlight on independents: the backbone of our industry

Firstly, let’s get the obvious out of the way. Lockdown 2, as it’s being known, is now with us, but fortunately...

07 November 2020

From: Features

Many firms sceptical of automated anti-money laundering systems

Over a fifth of key businesses say they do not trust any element at all of automated anti-money laundering checks and...

06 November 2020

From: Breaking News

How can Open Banking benefit landlords and letting agents?

Letting agents and landlords have faced huge change and uncertainty this year, with Covid-19 the major driver. But even before the...

05 November 2020

From: PropTech & Innovation

Rogue agents flouting AML rules ‘will be prosecuted’ says NAEA chief

A leading board member of NAEA Propertymark warns a small number of rogue agents continue to flout anti-money laundering regulations - and...

04 November 2020

From: Breaking News

Does experience still count in estate agency?

“I’ve got 47 years of experience as an agent. Do I still have to get a qualification?” asked one attendee at...

31 October 2020

From: Features

Keeping the property market moving

It’s been an unexpected year for the property market, shaped by the effects of the pandemic. We didn’t quite anticipate the...

27 October 2020

From: Sponsored Content

Top tips on how to ensure your AML procedures are up to scratch

The property market, and therefore, estate agents have been accused of being the 'weak link' in the UK’s money laundering defences. This...

27 October 2020

From: Legislation & Compliance

Top things to look for in a valuation tool

Here at The ValPal Network, we know that there are other options available when considering to use a valuation tool, so...

27 October 2020

From: PropTech & Innovation

Property Natter: why diversification is the spice of life for agents

The property market has bounced back with all of the expected resilience and flexibility that is its hallmark since it reopened...

24 October 2020

From: Features

Top tips - how can agents provide a 24/7 remote service?

The Covid-19 pandemic has impacted the way every industry operates and the property sector is no exception. Following an enforced seven-week...

23 October 2020

From: Sponsored Content

Countrywide gets £90m lifeline and top management clear-out

The troubled Countrywide group has announced a £90m investment by Alchemy Partners, a private equity company that specialises in investing in...

22 October 2020

From: Breaking News

PropTech Today: ‘Don't blame us, we are not the problem - you are’

I had a wry smile when I read the article on Monday from the conveyancers complaining about people getting off their...

21 October 2020

From: Breaking News

Electronic signatures are helping agents to weather the 2020 storm

2020 has definitely been a year of change. With little warning, the pandemic disrupted the day-to-day operations of almost every industry...

17 October 2020

From: Features

The importance of addressing Conveyancing earlier in the home moving journey

We all know that people can’t move to a new house without going through the Conveyancing process. However, with that said,...

14 October 2020

From: Sponsored Content

Property Natter – five ways to enable your agency to thrive this winter

The only certainty at the moment is ongoing uncertainty. It’s something we’ve got used to in 2020, but it’s still not...

10 October 2020

From: Features

Agents told off for not being ready for Anti-Money Laundering regs

A security company says it is “disappointing” the estate agency industry is only around 55 per cent through preparations to cope...

09 October 2020

From: Breaking News

Could employee ownership be a good option for estate agencies?

In July, here at Environet UK, we transferred 100% ownership of the company to our employees, in the form of an...

07 October 2020

From: Features

Speed up sales! Online platform claims to cut agents’ admin in 2021

A new online platform claims to be the first of its kind to speed up the private treaty sales process for...

01 October 2020

From: Breaking News

Lee Rix - Head of Business Development AT PropCert

Who are you and what does it say on your business card? Lee Rix - Head of Business Development What is ‘company name’...

30 September 2020

From: 60 Second Interview

Are agents swimming upstream against the Electrical Safety Regulations?

Are agents swimming upstream against the Electrical Safety Regulations? 3 months on from the introduction of the ‘Electrical Safety Standards in the...

29 September 2020

From: Sponsored Content

New PropTech product nurtures leads for agents - even as they sleep

A new PropTech product claims to help agents generate and nurture leads - even while they sleep. MovePal generates leads through Facebook...

28 September 2020

From: Breaking News

Why generating and nurturing leads is more important than ever

Seller and landlord leads are what makes estate agency tick. Without them, new business is nowhere to be seen and you...

23 September 2020

From: Features

Agents work just two-thirds of their maximum hours - claim

Figures drawn up by a property industry recruitment guru show that estate agents work only two thirds of the hours they...

23 September 2020

From: Breaking News

Anti-Money Laundering: FCA criticised over lack of enforcement

The Financial Conduct Authority (FCA) has been criticised for its lack of enforcement of anti-money laundering (AML) legislation so far in...

18 September 2020

From: Breaking News

Auction PropTech startup aims to streamline legal process for buyers

A new PropTech startup is giving prospective buyers the opportunity to receive due diligence at a fraction of the time and...

15 September 2020

From: Breaking News

Son of ex-Savills boss slams traditional buying agents as “outdated”

A buying agency targeting what it calls the “prime and super-prime” London market is offering clients not only a sourcing service, but also...

11 September 2020

From: Breaking News

Remain vigilant with client money as we return to the office

The letting industry has come a long way over the past few years, embracing regulation and taking pride in doing good...

09 September 2020

From: Features

Navigating through the Covid crisis and beyond with AI

There will not be a single business within the property sector that did not start the year in vastly different circumstances...

05 September 2020

From: Features

Which Virtual Tour? A closer look at the differences

Whilst Estate and Letting Agents have adapted their operations during COVID-19, to ensure safer working practices under Government guidance, ‘virtual property...

03 September 2020

From: Sponsored Content

Stewart McRae, Sales Director at CoreLogic UK

Who are you and what does it say on your business card? Stewart McRae, Sales Director at CoreLogic UK What is ‘company name’...

01 September 2020

From: 60 Second Interview

Letting agents still struggling to open bank accounts

Letting agents are struggling to open new bank accounts and even large established letting agents with a long history of trading...

22 August 2020

From: Features

AML checks for estate agents who don’t have time for compliance

The last few months have been tough for the property sector, and the pressure will continue as estate agents across the...

19 August 2020

From: Features

Purplebricks bonus bonanza despite anti-money laundering blunder

If anyone thought the days of Purplebricks bosses making millions were in the past,  think again. The chief executive and chief finance...

18 August 2020

From: Breaking News

Digital hub claims to shorten transaction times and offer referral fees

A digital resource hub for estate agents claims to shorten transaction times. Sort Move, which has been operating since late 2019,...

17 August 2020

From: Breaking News

The true benefits of virtual property marketing

It has been three months since the property market was given the green light to reopen. During this time, we have...

12 August 2020

From: Features

Pre-qualify tenants before a viewing and reference them with one shareable viewing link from your CRM

Can technology bring about the lasting change needed to the property industry? The industry has felt the effect of lockdown and...

28 July 2020

From: Sponsored Content

Regulation - is there a better way of becoming a better industry?

If a week is a long time in politics (an old phrase, for younger readers), then a year is a very long...

25 July 2020

From: Features

Reservation Agreement PropTech free to agents - not to consumers

A PropTech platform that aims to lock-in sellers and buyers via a mutually agreed reservation agreement system is being offered free...

23 July 2020

From: Breaking News

See you in court! Business Interruption Insurance scandal case begins

An eight day court hearing kicks off this morning as the Financial Conduct Authority begins a test case regarding Business Interruption...

20 July 2020

From: Breaking News

Property Natter: what will property conferences and events of the future look like?

Conferences, events and awards dinners are a hugely important part of the property calendar, bringing the great and the good of...

18 July 2020

From: Features

Streamlined completions promised by latest PropTech platform

Another new PropTech platform claims it can streamline the completion process - this time by coordinating the work of estate agents...

17 July 2020

From: Breaking News

Electrical checks - clarity and efficiency are crucial for compliance

The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 - which require increased electrical testing in rental properties...

15 July 2020

From: Features

Online firm says rival agents could use new digital auction service

An online agency that describes itself as the fifth largest in the sector has announced it’s launching a digital auction service. 99home...

13 July 2020

From: Breaking News

Agents can sell properties at record speed with this key combination

There’s no doubt that Covid-19 has had a huge impact on the UK’s property market, after hundreds of thousands of house...

11 July 2020

From: Features

‘Property licence plates’ launched - agents should use them says Propertymark

Propertymark is calling in the government for agents to be trained in the use of software operating the Unique Property Reference...

02 July 2020

From: Breaking News

Start-ups saving letting agents time and money will thrive

As we adjust to a life post-Covid-19, letting agents, landlords, and tenants are thinking - ways to speed up the process...

24 June 2020

From: Features

New owners for agency that shut branches and created ‘hub’ structure

Midlands regional chain Andrew Grant, which last year closed some branches as it moved to a ‘hub’ structure, appears to have...

22 June 2020

From: Breaking News

Housing Secretary Jenrick may be sacked shortly, says newspaper

Housing Secretary Robert Jenrick - currently at the centre of a planning controversy - could be sacked in a September Cabinet reshuffle. The...

22 June 2020

From: Breaking News

PropTech Today: Do we care that tech can now halve transaction times?

Tuesday mornings at 6am is usually my time to review all the latest PropTech news. This fires off ideas for my...

17 June 2020

From: Breaking News

Second politician named in Jenrick ‘cash for favours’ controversy

Housing minister Chris Pincher has now been named in media investigations into allegations concerning his political boss, Robert Jenrick, and the...

15 June 2020

From: Breaking News

Jenrick fails to show for key question as ‘cash for favours’ row grows

Beleaguered Housing Secretary Robert Jenrick is under growing pressure to explain his part in a planning decision - now deemed illegal...

12 June 2020

From: Breaking News

Business Interruption scandal - eight insurers involved in test case

More details have been released about a test case being brought by the Financial Conduct Authority about the ongoing Business Interruption...

11 June 2020

From: Breaking News

Guild claims influx of new agency members during lockdown

The Guild of Property Professionals says “a remarkable number” of agencies has joined it during the lockdown. Some 27 agencies signed up...

08 June 2020

From: Breaking News

Downturn’s silver lining: our two cents on the property market

There’s no doubt we’re in a less-than-rosy phase of the property cycle. This, however, is not another doom and gloom piece:...

06 June 2020

From: Features

Police ‘assess’ Housing Secretary’s planning row as PM steers clear

The Metropolitan Police says it’s “assessing” the controversial surrounding the Housing Secretary, Robert Jenrick, and a planning decision over which he...

04 June 2020

From: Breaking News

Jeeves! High-end agency will now help buyers find butlers

Knight Frank has merged two of its existing divisions to form a new Private Residence Consultancy team - and the new...

04 June 2020

From: Breaking News

PropTech is the key to dealing with post-lockdown surge

The Covid-19 crisis has forced the UK property industry to rethink the way it operates. With little warning, the pandemic disrupted the...

03 June 2020

From: Features

Housing Secretary Jenrick in hot water again as he admits bias

Housing Secretary Robert Jenrick - accused by some of breaking the lockdown some weeks ago - is now in more hot...

28 May 2020

From: Breaking News

Tom Harrington, Managing Director of PropCert.

Who are you and what does it say on your business card? My name is Tom Harrington and I’m the founder and...

26 May 2020

From: 60 Second Interview

How agents can win with the new Electrical Safety Regulations

Letting agents up and down the country have undoubtedly felt the financial strain added by the outbreak of COVID19. Whilst this will continue,...

26 May 2020

From: Sponsored Content

RICS beefs up Anti-Money Laundering guide in light of Coronavirus

The Royal Institution of Chartered Surveyors has revised its Anti-Money Laundering guidance in the light of Coronavirus. It says the scale of...

26 May 2020

From: Breaking News

All Change! Agents should reform ‘before government intervenes’

The industry should continue to prepare for large-scale reforms such as mandatory agency training, the licensing of agents and a new...

21 May 2020

From: Breaking News

PropTech Today: 75% of agency branches will close within five years

“A lot of people have learned that they can work at home, or that there’s other methods of conducting their business......

06 May 2020

From: Breaking News

Facial recognition aid launched to help compliance during virus

A PropTech firm has launched a new facial recognition feature to its existing digital anti-money-laundering platform. Due to the restrictions on travel...

06 May 2020

From: Breaking News

Let Sales Resume! Pressure piles on government from agents and suppliers

Three of the highest profile industry suppliers and house moving services have given government a four-step plan to restart the housing...

05 May 2020

From: Breaking News

Sales progression: We need to talk about speed

Buying and selling a house is often referenced as being one of the most stressful life experiences that we can go...

02 May 2020

From: Features

Property Natter: a week in the life of…agents in lockdown!

Lockdown measures are still in place for another two weeks, at least, with the possibility of them being extended beyond that....

25 April 2020

From: Features

Reducing the time between sale agreed and completion will be key post-lockdown

At the moment, it somehow seems like tempting fate to think too far into the future, especially in terms of the...

25 April 2020

From: Features

Remote Verification: How Property Firms Can Protect Themselves & Thrive

Aside from the obvious health crisis, the current pandemic is proving difficult for the business worldwide. However, despite the increasing contact...

22 April 2020

From: Sponsored Content

Technology and service are the future of the property market

The last five years have seen unprecedented changes to the property market and agents and their clients have never faced such...

15 April 2020

From: Features

Property Natter – doing our bit to help the industry through this crisis

We are still living in highly extraordinary times, perhaps evidenced best by the fact that the Prime Minister, Boris Johnson, was...

11 April 2020

From: Features

Agents Do Charity - more great work by the industry

Hello and welcome to this week’s list of good work - yes, despite the virus lockdown.  Earlier this week we featured many...

03 April 2020

From: Breaking News

LonRes at 20: the lightbulb moment behind one of the first PropTech firms

The lightbulb moment for LonRes was born out of sheer frustration. I’d just missed out on a deal and the postman...

14 March 2020

From: Features

Facebook monthly compliance webinars for Guild agents

Monthly webinars via Facebook are being set up to discuss compliance issues with member agents of the Guild of Property Professionals. “Because...

11 March 2020

From: Breaking News

‘Agents will be a big part of Zoopla’s growth’ - Q&A with Charlie Bryant

More than 18 months on from the acquisition of ZPG for £2.2 billion by Silver Lake Partners, a US private equity...

29 February 2020

From: Features

Property Natter – how did agents advertise in the pre-portal days?

In the last few Natters I’ve focused on the slow death of local newspaper advertising, and how many agents are now...

29 February 2020

From: Features

The future of renting for property service providers

The property management industry is evolving at a rapid pace, thanks almost entirely to the rise in PropTech. Hundreds, if not thousands...

26 February 2020

From: Features

What are the benefits of traditional online auctions for estate agents?

Property auctions – online or otherwise – can be hugely helpful to sellers, buyers and estate agents. Online auctions, in particular, are...

06 February 2020

From: Sponsored Content

PropTech Today: What can 80 conveyancers teach PropTech?

“It appears conveyancers either aren’t too concerned with PropTech right now, or they don’t yet have all the information needed to...

05 February 2020

From: Breaking News

Lifetime deposits – what are the potential challenges and benefits for lettings?

Last November, as part of the Conservatives’ general election campaign, Boris Johnson made a surprise announcement that his party would introduce...

01 February 2020

From: Features

Humberts bought by consortium of franchise owners

It's been confirmed that Humberts has been sold for an undisclosed amount to a consortium of franchisees - and that the...

24 January 2020

From: Breaking News

How digitisation will change conveyancing – for the better

In the field of conveyancing, there’s a new dynamic at play. And that dynamic is customer-driven and customer-focused, using digital technology...

22 January 2020

From: Features

PropTech Today: Mortgage brokers vs robo advisers - who will win?

“Give me 100 leads and I will make five-times more good appointments than any AI you put me up against,” stated...

22 January 2020

From: Breaking News

Digital Search Delays: Land Registry plans in disarray

HM Land Registry appears to be making painfully slow progress on digitising land charge search data - contrary to its earlier...

17 January 2020

From: Breaking News

Fifth Anti-Money Laundering Directive: time to check your compliance

Yesterday (January 10 2020), the Fifth Anti-Money Laundering Directive (5AMLD) became law. It forms part of ongoing international efforts to tackle...

11 January 2020

From: Features

How can agents build an inclusive rental society and trust with tenants?

We are facing a new world in the lettings industry, with the proportion of households in the private rented sector (PRS)...

08 January 2020

From: Features

Higher fees generated through PropTech says senior agent

A senior regional estate agent says the appliance of PropTech has helped his company streamline communications, reduce sales times, and generate...

30 December 2019

From: Breaking News

Digital logbooks for homes needed in 2020, says NAEA

NAEA member agents have delivered a relatively downbeat forecast for 2020 - but the organisation says an injection of digital technology...

27 December 2019

From: Breaking News

Property Natter: let’s talk about conveyancing

It’s one of the most crucial aspects of the homebuying and selling process but is too often bogged down by frustrating...

21 December 2019

From: Features

PropTech Today - will the home of 2040 be a blank physical space?

“There won’t be a single home but millions of different homes”, is one quote.  “There will be an end to gadgets”, is...

18 December 2019

From: Breaking News

Free to list portal integrates with management platforms

A free to list property portal has announced its integration with two leading property management solutions. Estate agents using either Reapit or...

17 December 2019

From: Breaking News

Delivering client care with a wow – the case for outsourcing

Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...

14 December 2019

From: Features

The PropTech Revolution: Three Pillars of Digital Transformation

When we launched Reapit’s Foundations Platform as a Service (PaaS) in November, it may have seemed like a recent development in...

11 December 2019

From: Features

Is home purchase via blockchain now closer to becoming mainstream?

A new tie-up between Coadjute, a network for decentralised workflow and data sharing within the property industry, and banks including NatWest...

11 December 2019

From: Sponsored Content

Anti-money laundering – acting on your suspicions

The Fifth Money Laundering Directive becomes law in the UK on January 10 2020, strengthening the responsibilities placed on private companies...

07 December 2019

From: Features

A winning combination: pick ‘n mix the best practices from Australia

The Australian agent is a very different beast to his or her British counterpart - and it’s not just because we...

06 December 2019

From: Features

Revealed: where Help To Buy made the biggest impact on the market

[Estate Agent Today was ‘off air’ for some of Wednesday and most of Thursday thanks to technical problems - we apologise...

06 December 2019

From: Breaking News

Mark Hinkins, Sales Consultant at Rexlabs

Who are you and what does it say on your business card? My name is Mark Hinkins and I’m a Sales Consultant...

02 December 2019

From: 60 Second Interview

Technology can give letting agents new life instead of a slow death

No one would argue that unfair fees and practices by rogue landlords is a problem that should be ignored, but the...

30 November 2019

From: Features

EA Today: mio welcomes a refreshing take on estate agents’ attitudes to sales progression

28th NOVEMBER 2019: Christopher Watkin’s recent thought-provoking interview with Dan Marsden sheds light on the property industry today and offers an...

27 November 2019

From: Sponsored Content

The next generation of renters - are you ready to find them a home?

You don’t need to go far to find news about the UK lettings market. From the banning of tenant fees to...

13 November 2019

From: Features

Why it’s time to unify your communications

You’ve probably heard about unified communications (UC) before. But why are your competitors and other organisations moving towards centralised comms platforms? What are...

06 November 2019

From: Features

Home Logbooks, Property MOTs and agent regulation demanded by NAEA

The National Association of Estate Agents and the Association of Residential Letting Agents have issued their manifesto for next month’s General...

05 November 2019

From: Breaking News

A winning combination: pick ‘n mix the best practices from Aus

The Australian agent is a very different beast to his or her British counterpart - no surprises there. And it’s not...

29 October 2019

From: Sponsored Content

New London branch for growing agency franchise group

Hunters has announced a new branch being opened in Ickenham, part of Hillingdon in north London.  It’s to be the third branch...

23 October 2019

From: Breaking News

Why has Upad gone down?

Upad, the national online letting agent set up by entrepreneur James Davis has announced that it is “closed to new business”...

15 October 2019

From: Sponsored Content

PropTech Today: What is the point of industry collaboration? It’s a risk, surely?

I have been banging on about partnerships and collaborations for years now. Whether it’s between two real estate firms, two PropTech firms,...

09 October 2019

From: Breaking News

Case study: Connells reaping the time-saving benefits of new sales and communication tool

Case study: Connells reaping the time-saving benefits of new sales and communication tool Since adopting mio in September 2018, Josh Lally, Senior...

07 October 2019

From: Sponsored Content

LonRes snaps up anti-money laundering training and compliance service

London-focussed business-to-business deal data service LonRes has acquired an anti-money laundering compliance consultancy specialising in residential and commercial property. Financial Crime Services,...

01 October 2019

From: Breaking News

Will the current political landscape encourage Generation Rent to vote?

In recent years, governments and local councils have sought to change the private rented sector (PRS) to make it more appealing...

28 September 2019

From: Features

Property Jobs Today - this week’s news and moves in the industry

Hello and welcome to your regular Monday PJT, the essential guide to who’s moving where in our industry. Everyone mentioned here got...

23 September 2019

From: Breaking News

Property Natter - what makes for an effective CRM?

In a previous Natter, I promised to talk more about CRMs – and here I stick to that promise. Following on from...

21 September 2019

From: Features

Former Emoov agency fined for anti-money laundering breaches

HM Revenue & Customs has revealed that the original Emoov online agency has been fined for breaches of money laundering regulations. HMRC...

20 September 2019

From: Breaking News

Is stamp duty to blame for a 20% drop in transactions in some areas?

An estate agent is linking a drop in transactions of as much as 20 per cent with the stamp duty increases...

19 September 2019

From: Breaking News

Professional client account solutions for modern letting agents

Professional client account solutions for modern letting agents Letting agents will need to come up with new ways to manage client money...

05 September 2019

From: Sponsored Content

PropTech firm launches anti-money laundering audit checks for agents

A PropTech firm is marketing anti-money laundering audit checks for agents to help the industry comply with tighter regulation. Identity verification business...

05 September 2019

From: Breaking News

Purplebricks’ US boss seeks UK backing for new online agency

Former Purplebricks US chief executive officer Eric Eckardt is seeking some £6m in funding from across the world for his latest...

04 September 2019

From: Breaking News

NAEA wants a single Ombudsman to cover all housing issues

The National Association of Estate Agents has told the government that it wants one single Ombudsman to provide redress across all...

29 August 2019

From: Breaking News

Lettings technology - making money, saving costs and improving service

Technology will drive the lettings and property management industry in the future. There is already a plethora of various software and other...

28 August 2019

From: Features

Third of London vendors slash asking prices pre-Brexit, says agency

The London market has “plummeted” because almost a third of vendors have cut their asking prices in anticipation of Brexit. Using data...

27 August 2019

From: Breaking News

Next generation CRM – what do agents need to know?

As the founder of Jupix, I worked in the property industry between 2008 - 2014. I had the privilege to lead...

14 August 2019

From: Features

How can technology help letting agents become more efficient?

Have you asked yourself why technology is so important in letting agency today? Just look around and you will know why. Almost...

03 August 2019

From: Features

Eric Woodhams, Account Manager of mio

Who are you and what does it say on your business card? Eric Woodhams F.N.A.E.A. mio Account Manager What is mio and what...

26 July 2019

From: 60 Second Interview

PropTech Today: UK government is beginning to take PropTech seriously

I feel I am in a fortunate position. I have been central to the PropTech movement for a number of years,...

24 July 2019

From: Breaking News

Property management software – what are the benefits?

The introduction of technology to an industry can be daunting, due to changes in executing daily tasks, and also a fear...

17 July 2019

From: Features

Anti-money laundering: agents must carry out independent audits

Estate agents have been urged to ensure they are carrying out an annual independent audit of their anti-money laundering (AML) processes. ID...

09 July 2019

From: Breaking News

Becky Howes, Account Manager of mio

  Who are you and what does it say on your business card?             Becky Howes, mio Account Manager What...

05 July 2019

From: 60 Second Interview

PropTech Today: Facebook's own currency to drive rental transactions

Facebook is set to enter the cryptocurrency business with the big reveal of its formal plans scheduled for some point this...

19 June 2019

From: Breaking News

Should the lettings process become fully digital?

It’s easy to understand why people are hesitant towards processes becoming digital. It is the fear that the digital world is...

12 June 2019

From: Features

Do online agents expect conveyancers to do their work for them?

A member of a legal information and networking organisation says an online estate agency expects him to do some work in...

10 June 2019

From: Breaking News

The evolution of conveyancing referrals – how can agents replace lost revenue?

In recent years, estate and letting agents have been faced with a series of tough challenges to absorb and react to. There...

01 June 2019

From: Features

Why celebrating the achievements of the industry is so valuable

Earlier this month we celebrated the 16th annual ESTAS Awards, once again hosted by TV property expert Phil Spencer.  The glittering ceremony...

25 May 2019

From: Features

Regressor or impresser - what kind of estate agency are you?

As we move closer to the halfway point of 2019, property market conditions for agents and their clients remain challenging. Brexit may...

22 May 2019

From: Features

PropTech Today: Market disruption do’s, don’ts and value propositions

We’ve reached the final instalment of my market transformation do’s and don’ts.  In previous articles, we’ve looked at: Do encourage, don’t deter;...

22 May 2019

From: Breaking News

Anti-money laundering: the key myths and misconceptions

The UK property market can be seen by criminals as an effective vehicle to conceal the proceeds of economic crime. Criminally...

18 May 2019

From: Features

Estate agents 'no longer biggest money laundering risks', report suggests

A survey undertaken by the respected Economist Intelligence Unit and a risk solutions company suggests that estate agency may be one...

17 May 2019

From: Breaking News

Jake Gready, Managing Director for NEXA Bristol

Who are you and what does it say on your business card? Jake Gready Managing Director NEXA Bristol What services do you provide? buying - selling...

08 May 2019

From: 60 Second Interview

Caught Red Handed - Agents ‘lying and deceiving’ to poach instructions

A London sales and lettings agent has revealed to Estate Agent Today some of the tactics used by his rivals in...

07 May 2019

From: Breaking News

Property Natter - events agents need to keep an eye out for

With Easter now upon us (happy Easter, by the way, and hope you’re enjoying the long weekend, the Easter eggs and...

20 April 2019

From: Features

Explained - the future of tenant referencing after the fees ban

Low risk letting is everyone’s aim, but unless legitimate guidelines are followed it’s difficult to know if a tenant will prove...

17 April 2019

From: Features

Impact of the Tenant Fees Act - how can agents cover their costs?

It has been a long time coming, but the tenant fees ban, which forbids landlords and letting agents in England from...

13 April 2019

From: Features

ARLA Propertymark Conference 2019 – three key talking points

The recent ARLA Propertymark conference featured a hugely interesting line-up of speaks and session during a watershed time for the lettings...

13 April 2019

From: Features

Estate agents – here’s why you should promote the UK’s low commission fees

UK estate agents charge the lowest commission out of any nation in the European Union, according to a recent study by...

09 April 2019

From: Sponsored Content

How can agents keep property transactions on track?

More than 800 property transactions fall through daily, which can have repercussions both practically and financially, as agents fail to get...

30 March 2019

From: Features

Agents offered free anti-money laundering compliance roundtable

One of the industry’s leading compliance experts is to lead a roundtable discussion in May on the anti-money laundering issue -...

25 March 2019

From: Breaking News

Why ongoing training and support is crucial for new software

To get the absolute most from your estate or letting agency business, it’s vital that you partner with the right software...

19 March 2019

From: Sponsored Content

AML Fines for estate agents published

Estate agent anti-money laundering (AML) compliance is under scrutiny again following the publication of figures detailing the fines levied for AML...

13 March 2019

From: Sponsored Content

Implementing your risk assessment

The Money Laundering Regulations require estate agents to risk assess their business relationships and apply an appropriate level of investigation to...

11 March 2019

From: Sponsored Content

Stop indulging councils over rental licensing and local schemes

It’s time, surely, for government to crackdown not just on rogue agents and landlords but on rogue councils that confuse the...

09 March 2019

From: Features

MPs want agents to be monitored by HMRC in 'dirty money' crackdown

The influential Treasury Select Committee says estate agents should be more closely monitored to ensure they abide by anti-money laundering regulations. In...

08 March 2019

From: Breaking News

Countrywide fine 'shows agents not taking anti-money laundering seriously'

The huge £215,000 fine levied on Countrywide for failing to abide by anti-money laundering procedures is a demonstration that estate agents...

06 March 2019

From: Breaking News

Mikus Opelts, CEO of Giraffe360

Who are you? Mikus Opelts, CEO of Giraffe360 What is Giraffe360 and what does it do? Giraffe360 is a unique digital photography subscription service...

05 March 2019

From: 60 Second Interview

Why staff training is key to PropTech success

When you recruit a new member of staff, training should be one of your main priorities.  After initial training, ongoing training and...

02 March 2019

From: Features

What are HMRC looking for?

The Money Laundering Regulations require estate agents to risk assess their business relationships and apply an appropriate level of investigation to...

25 February 2019

From: Sponsored Content

For Sale By Owner website set up ‘out of frustration with estate agents’

Another For Sale By Owner website has been launched - this one, apparently, because the founder was “frustrated” with estate agents’...

25 February 2019

From: Breaking News

What is the risk?

The Money Laundering Regulations require estate agents to risk assess their business relationships and apply an appropriate level of investigation to...

20 February 2019

From: Sponsored Content

Agents need to prepare for buyers and sellers with specific needs

As an estate agent, you need to be ready to cater for the specific requirements of buyers and sellers, tailoring your...

06 February 2019

From: Sponsored Content

Consultations start on ‘500’ Your Move and Reeds Rains jobs at risk

Formal consultations have started concerning the job losses and branch closures for Your Move and Reeds Rains, revealed yesterday by their...

06 February 2019

From: Breaking News

A new approach to data can empower Generation Rent to buy

Purchasing a property. It’s a key life goal that so many Millennials aspire to - yet one that has become frustratingly...

02 February 2019

From: Features

NAEA and Guild back government's new Housing Complaints service

  The National Association of Estate Agents and the Association of Residential Lettings Agents have thrown their weight behind the government’s latest...

25 January 2019

From: Breaking News

Referral fees: agency reveals £5m income from conveyancing firm

One of the largest estate agencies in the Midlands, Newton Fallowell, says it’s made a remarkable £5m in referral fees from...

23 January 2019

From: Breaking News

Case Study: Noise issue could cost agent £9000

Our latest case study come from a recent news item to have hit the industry and national press. A disgruntled tenant is claiming...

16 January 2019

From: Sponsored Content

It’s time to upgrade your AML armoury

The government has moved to crack down on money laundering in the UK with a new campaign focusing on the accountancy,...

16 January 2019

From: Features

PropTech Today: Fatigue - should estate agents bother with technology?

“Estate Agents must be suffering from supplier fatigue. Where do you even begin? Most agents haven’t got the time.” So started the...

16 January 2019

From: Breaking News

The future's bright - here's how your agency can thrive in 2019

Even with 2019 well underway, letting agents need to keep refining their long-term goals and business targets. For agencies with a...

12 January 2019

From: Features

Six quick fixes for speeding up the sales process

With the speed of property sales continuing to slow and no end to the sluggishness in sight, it’s time to take...

09 January 2019

From: Features

Redress revamp: more details to be revealed within weeks

The government says it will be releasing details of its ideas to revamp redress systems concerning agents and new homes “in...

02 January 2019

From: Breaking News

Was 2018 Peak PropTech…or is the best yet to come?

In the past year it seems every other story has been about PropTech - the big stuff like Purplebricks and the...

21 December 2018

From: Breaking News

What are the biggest challenges facing letting agents in 2019?

There is a perfect storm brewing in the lettings market, and as the saying goes, “you can’t change the direction of...

12 December 2018

From: Features

Property Natter: could these innovations change the market forever?

How will things be done in the future? There’s no knowing, of course, given the many variables at play, but it’s...

17 November 2018

From: Features

It’s time for conveyancing to up its game

Conveyancing regularly adds unnecessary and costly delays to the home buying process and improvement could be far quicker than any efforts...

17 November 2018

From: Features

What is the key to a smooth and efficient pre-tenancy process?

People now expect a streamlined, digital-first experience from every single service they interact with - and the lettings industry is no...

14 November 2018

From: Features

Top tips - how to make your letting agency more efficient

For any business, regardless of size, age or industry, operating efficiently is fundamental to your success. When faced with challenges like we...

31 October 2018

From: Features

The dos and don’ts of email marketing

Given that ‘UK buyers are the most digitally active home hunters’, with HSBC’s Beyond the Bricks report stating that 90% of...

24 October 2018

From: Features

Marco Ferrara, Director of Tili

Who are you and what does it say on your business card? Marco Ferrara, Director of Tili What is Tili and what does...

26 September 2018

From: 60 Second Interview

Agents warned not to underestimate anti-money laundering and GDPR

Estate agents have been warned that underestimating their legal obligations when it comes to anti-money laundering (AML) could see an increase...

07 September 2018

From: Breaking News

AML compliance – why the smart money is on automation

Technology is transforming the way we comply with Anti Money Laundering (AML) regulation. It is providing a consistent approach, reliable outcomes...

05 September 2018

From: Features

CPRs; the opportunity

In our previous 2 blogs we have covered the definitions of the Consumer Protection from Unfair Trading Regulations (CPRs) and what the practical...

29 August 2018

From: Sponsored Content

CPRs; the implications

In 2014 The Properties Misdescriptions Act was repealed and replaced with the Consumer Protection from Unfair Trading Regulations, otherwise known as...

29 August 2018

From: Sponsored Content

My journey from franchisee to MD at the UK’s original hybrid agency

After gaining my MBA qualification from Edinburgh Business School in 2005, I took careful consideration over my career moves and prospective...

22 August 2018

From: Features

CPRs; the practicalities

In our previous blog, we looked at the definitions outlined by the CPRs. In our next blog we’ll look at the...

21 August 2018

From: Sponsored Content

How much is your EGO costing you?

Estate and lettings agency is arguably one of the most fierce, ruthless and relentless industries going. And, with fluctuating stock levels,...

15 August 2018

From: Sponsored Content

Marketing automation can make your business smarter

When Oakland A’s, a small-market team, stunned the baseball world 16 years ago by transforming itself into world-beaters on a shoestring-budget,...

11 August 2018

From: Features

Four ways to get a competitive edge using technology

Running an effective property business in today’s market relies on the clever use of technology.  The right technology will make your agency...

08 August 2018

From: Features

PropTech Today: The buzzwords of modern property

Hello again from Italy. Only another week or so left out here, working every day from the same table at my...

08 August 2018

From: Breaking News

GDPR Weekly: Anti-money laundering regulations and data protection

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

07 August 2018

From: Breaking News

How can agents save time on their core marketing activities?

In a world increasingly obsessed with all things digital, it's no surprise that many estate agents are choosing to experiment with...

01 August 2018

From: Sponsored Content

Ex-Tepilo boss sets up Excellence In Estate Agency consultancy

The former deputy chief executive at online agency Tepilo is launching a new training, recruitment and consultancy business for estate agents.  Catherine...

01 August 2018

From: Breaking News

Don’t fall foul of anti-money laundering rules

Does your company apply adequate customer due diligence measures when carrying out estate agency work?  Does it establish and maintain appropriate policies...

28 July 2018

From: Features

At last - Local Land Charge searches 'can take just seconds'

Automated search companies have heaped praise on HM Land Registry following the digitisation of local land charge data - the LLC1...

12 July 2018

From: Breaking News

Proptech: automate anti-money laundering, security chief urges

A PropTech company boss says evidence given to MPs confirms the need to improve anti-money laundering processes through greater automation and...

10 July 2018

From: Breaking News

Is a passport enough for AML? Blog 3

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...

09 July 2018

From: Sponsored Content

Is a passport enough for AML? (Part 2)

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...

02 July 2018

From: Sponsored Content

Chestertons shuffles top team - and appears to scrap CEO role

Chestertons has announced two changes to its management team in order to, in its own words, “help lead the business into...

28 June 2018

From: Breaking News

Is a passport enough for AML? (Part 1)

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...

25 June 2018

From: Sponsored Content

Anti-money laundering checks can be conducted remotely via app

A new anti-money laundering app has been launched which allows agents to conduct checks remotely.  The app allows access from devices -...

21 June 2018

From: Breaking News

How can agents make money from TV, broadband and utilities?

Letting agents are being advised to think seriously about how they can recoup costs to help compensate for the introduction of...

09 June 2018

From: Features

Three reasons why PropTech has become more than an industry buzzword

Having recently attended FUTURE: PropTech in London, it struck me just how far the integration of property and technology has progressed...

09 June 2018

From: Features

Free-to-list property portal launched for estate agents

A property portal that describes itself as free-to-list has launched today, taking the industry by surprise - however, at least one...

06 June 2018

From: Breaking News

One click and it's sold - new platform allows 'instant' buy to let sales

A new online platform claims agents can now offer people a chance to buy a property with, literally, just one click...

31 May 2018

From: Breaking News

Letting agents – here’s why your landlords should be targeting middle-aged renters

There is a common misconception that the private rented sector (PRS) is entirely made up of young professionals and students. While...

18 May 2018

From: Sponsored Content

 PropTech Today: Selling my flat - even tech can’t help a quiet market

That’s it. I’ve given up. The lull has continued and it’s becoming quite a bore.  The price drop hasn’t worked. The revamped...

16 May 2018

From: Breaking News

Award winning floor plan app close in on milestone

Floor plan software provider Metropix celebrated their win at The ESTAS on Friday by announcing an upcoming landmark. Having scooped the “Best...

03 May 2018

From: Sponsored Content

Ben Robinson, Director of Agency Services at Landmark

Who are you and what does it say on your business card? Ben Robinson, Director of Agency Services at Landmark What is Landmark...

03 May 2018

From: 60 Second Interview

PropTech Today: Selling my flat - community vs systems

I have total transparency. I love that.  I know how the portals are doing, I know how many people are clicking on...

25 April 2018

From: Breaking News

PropTech Today: Selling my flat part three - putting the onus on the individual

I’m writing this a week into my instruction decision. It has been a fascinating journey to date. As I discussed last week,...

18 April 2018

From: Breaking News

‘HMRC should work harder to get agents to abide by AML regulations’

A 15-month research project says HMRC should do more to engage estate agents in recognising the importance of complying with anti-money...

12 April 2018

From: Breaking News

PropTech Today: Selling my flat part two - how did my valuations go?

To say I had a lot of reaction to last week's column about selling my flat would be an understatement. I've never...

11 April 2018

From: Breaking News

Agents' PropTech Toolshed: Marvellous maintenance

Just like that, the Easter Bank Holiday has come and gone and I find myself now looking ahead to the Summer.  The...

07 April 2018

From: Features

Guild launches AML facial recognition ID service for members

The Guild is offering member agents a service which will allow them to verify the legitimacy of their clients to conform...

05 April 2018

From: Breaking News

Average agency fine for AML non-compliance is £12,000

A survey suggests that the average fine incurred by estate agents for apparent non-compliance with anti-money laundering regulations is £11,842. Research by...

04 April 2018

From: Breaking News

Video interview: Neil Cobbold, PayProp COO

Neil Cobbold, COO of PayProp, advises letting agents to act now to beat the upcoming letting agent fee ban and discusses...

27 March 2018

From: 60 Second Interview

Agents' PropTech Toolshed: The progression of sales progression

Three weeks has flown by (I missed an early deadline last week - apologies) and I find myself writing the next...

24 March 2018

From: Features

Eight months to make a difference to UK housing

One day, I’ll sit down to write for Estate Agent Today and I won’t express my dismay at the lack of...

24 March 2018

From: Features

PropTech Today: MIPIM Startup Competition - meet the finalists

Greetings from Cannes, where the sun is finally shining over MIPIM. I’m sure many of you are out here, too, and...

14 March 2018

From: Breaking News

Warning to agents that HMRC is on the warpath over Anti-Money Laundering

A compliance specialist company is warning that as it believes relatively few estate agents fully understand their anti-money laundering obligations, firms...

05 March 2018

From: Breaking News

Five questions to ask before choosing new software

Whether you’re an estate agent, letting agent or property manager, having the right software in place – to enhance, upgrade and...

01 March 2018

From: Sponsored Content

New tool eases burden of agents' anti-money laundering compliance

The National Association of Estate Agents says a new tool just launched will make it easier for agent members to comply...

01 March 2018

From: Breaking News

Changing consumer behaviour means agents need to embrace digital

In a show of changing consumer behaviour in the property market, new research has revealed that digital-savvy movers are favouring specialist...

26 February 2018

From: Sponsored Content

Agents' PropTech Toolshed: Who am I and recruiting PropTech

PropTech has been the industry soundbite for the last couple of years. For many of my fellow agents, I think it’s one...

17 February 2018

From: Features

Property Natter – Q & A with Isobel Thomson, NALS

This week I carry out a question and answer session with one of the most high-profile names in property. Isobel Thomson has...

10 February 2018

From: Features

PropTech Today: Creating a tech corporate culture - and a view on Countrywide

There was an excellent article, published last week, based around an interview with Chandra Dhandapani, CBRE’s chief digital and technology officer.  The...

24 January 2018

From: Breaking News

AI investment shows increasing importance of new tech for agents

For a while now, property and technology have been combining seamlessly to offer the industry innovative solutions to often complex problems....

19 January 2018

From: Sponsored Content

Agents reminded of GDPR responsibilities as implementation nears

A major industry supplier has reminded estate and letting agents that they have to check their responsibilities and systems ahead of...

21 December 2017

From: Breaking News

Online agency reported to have £20m new funding 'to rival Purplebricks'

HouseSimple is reported to have secured £20m in growth capital which it says will help it “challenge Purplebricks as the UK’s...

20 December 2017

From: Breaking News

Anti-money laundering regulations – collaboration is key

A new EU crackdown on money laundering requires estate agency businesses to adopt a collaborative approach if they are to avoid...

11 November 2017

From: Features

House Buying Review pushes PropTech firms into action

The government's call for evidence from agents and others in a bid to improve the house buying process has pushed some...

08 November 2017

From: Breaking News

PropTech Today: The story of the $500 billion Prince

Saudi Arabia has announced it’s to build a new mega-city, rising out of the desert sands in the kingdom’s north, adorning...

01 November 2017

From: Breaking News

PropTech Today: Getting cosy with the winners MIPIM NYC winners

Last week was MIPIM PropTech Summit 2017 in New York, and it was the most oversubscribed to date - proof of the...

18 October 2017

From: Breaking News

PropTech Today: Remember who you are dealing with

If an industry, which is going through a major change is going to truly implement change at every level, it must...

11 October 2017

From: Breaking News

PropTech Today: Blockchain - who are the key players?

In his PropTech 3.0 report, Andrew Baum dedicated an entire section to blockchain; it was titled: ‘Blockchain is coming – get...

04 October 2017

From: Breaking News

Get paid on time: Q&A with PayProp's Neil Cobbold

Having launched 13 years ago, PayProp, part of Humanstate Group, an international private technology services group, has grown into a leading...

30 September 2017

From: Features

PropTech Today: Mr Bruce’s message of hope

When Kenneth Bruce, co-founder of Purplebricks, published an emotional post on social media this week, my first reaction was; what a...

20 September 2017

From: Breaking News

Tips for surviving the ban on letting agent fees

Parliament is sitting again and the entire lettings industry is waiting with bated breath for more detail on the government’s proposal...

09 September 2017

From: Features

Why Gnomen is a reliable software provider

If you’re a busy estate or letting agent, you’ll find that it can be quite difficult and time-consuming locating the right...

15 August 2017

From: Sponsored Content

Wake up and smell the coffee – the bookshops have!

Once upon a time there were estate agents. That was it. Nice and simple. If you marketed and sold residential property,...

12 August 2017

From: Features

“Super short-term rentals” and subletting: the future of the private rented sector

Historically, short-term rentals have been an unattractive business for the majority of estate agents and property managers. Scarcity of demand from tenants...

04 August 2017

From: Features

Yet more consultation starts over anti-money laundering measures

The government wants the views of estate agents and other professionals affected by anti-money laundering legislation, in a new consultation launched...

24 July 2017

From: Breaking News

Scrap the bureaucracy and let’s have simple rental regulation

That the private rental sector has become the government’s whipping boy for housing problems - landlords in particular, letting agents almost...

14 July 2017

From: Features

The Queen's Speech marks another step forward for leasehold reform

The political ebb and flow continues - seemingly with all the subtlety of a Boris Johnson rugby tackle on a 10-year...

01 July 2017

From: Features

Uncertainty over government 'aim' to streamline house buying process

The detailed paperwork accompanying the Queen’s Speech includes the Conservative party manifesto pledge to streamline house buying - but gives no...

22 June 2017

From: Breaking News

Property Natter – awards success, purple and the future of agency

Since we last spoke, the ESTAS – the biggest and best property awards ceremony in the UK – has been and...

27 May 2017

From: Features

New homes: where is the supply being concentrated?

Since the seventies, housing starts and completions across England and Wales have been on a downward trajectory. The long run average...

12 May 2017

From: Features

How can Intelligent Call Routing Help Your Estate Agency Grow?

First impressions are the most important when meeting new people and this is no less true for new customers finding your...

02 May 2017

From: Sponsored Content

PropTech Today: Goodlord and Nested raise funding for second time

In a week that I am recovering from the exuberance of MIPIM, there are two big pieces of fundraising news that...

22 March 2017

From: Breaking News

4 Reasons Why Virtual Furnishing Really Is The Future

It seems prop-tech is exploding at a scary rate, and the latest brands are all trying to grab our attention by...

17 March 2017

From: Sponsored Content

Conveyancers want 'log book' and 'home report' for each property

The Conveyancing Association wants the creation of a ‘log book’ and ‘Home Reports’ for each home on sale - reminiscent in...

15 March 2017

From: Breaking News

Eastern promise! Focus on Derbyshire, Leicestershire and Nottinghamshire

The East Midlands, which consists of several areas including Derbyshire, Leicestershire, Rutland, Northamptonshire, Nottinghamshire, and much of Lincolnshire, has an ancient...

11 February 2017

From: Features

Housing minister tells agents: 'no quick fix' for homes shortage

Housing minister Gavin Barwell has told the NAEA conference that there is no quick fix for the country’s housing shortage -...

10 February 2017

From: Breaking News

How to avoid the disconnect associated with outsourcing

If this past year is anything to go by, outsourcing is firmly on the agenda for estate agents. Rather than being...

04 February 2017

From: Features

Guarantee blue skies! Bad weather doesn’t mean bad photos when you use Doctor Photo

Annoying isn’t it. You take on a stunning property, agree a compelling asking price and your Vendor is desperate to get the...

02 February 2017

From: Sponsored Content

Three things agents need to consider in 2017

2016 was quite a year – eventful, dramatic, shocking and impossible to predict. In no particular order, we saw Leicester winning...

18 January 2017

From: Sponsored Content

Property Natter: Q & A with Countrywide’s Sam Tyrer

A post-Christmas treat this week, as I carry out a Q & A with one of the leading figures in property,...

14 January 2017

From: Features

Human interaction with tech is a winning combination

Technology has been continuing to shape the way estate agents manage their customer service offering for years. It’s now a completely...

17 December 2016

From: Features

Agents Do Charity - with just one week to Christmas...

Only a week to the Christmas break and still our industry goes above and beyond the call of duty to raise...

16 December 2016

From: Breaking News

Countrywide stays silent on rumours of Bairstow Eves closures

Countrywide says it is unable to comment on speculation that some Bairstow Eves offices in the south of England have been...

08 December 2016

From: Breaking News

Is he fired? Apprentice star quits the London estate agency he set up

The former Apprentice runner-up Jamie Lester, who at one time ran four London estate agency branches under Haus Properties, says he...

17 November 2016

From: Breaking News

Rajeev Nayyar, FixFlo Managing Director

What does it say on your business card? Rajeev Nayyar, Managing Director of Fixflo We’re here to talk about your new product,...

15 November 2016

From: 60 Second Interview

Revealed: secrets of the success of Britain's youngest agent

An Essex estate agent who believes he is the youngest in the industry has explained his success to Estate Agent Today...

08 November 2016

From: Breaking News

Redressing the wrongs of agents remains fair and impartial

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...

05 November 2016

From: Features

Nick Dyoss, Group Business Development Director, SearchFlow

Who are you? Nick Dyoss, Group Business Development Director, SearchFlow, property intelligence specialists You have a high profile within the conveyancing search industry,...

26 September 2016

From: 60 Second Interview

The rise of virtual reality viewings

More estate agents are using – or at least considering using – virtual reality viewings as part of their services. But what...

22 September 2016

From: Sponsored Content

How can Agents survive in an increasingly competitive market?

The key lies in improving your customer experience through technology For Agents, the tremendous growth in online estate agents highlights a strong...

13 September 2016

From: Sponsored Content

Highest number of second homes is in London, not tourist areas

The highest number of second homes in UK local authority areas exist not in the south west, the Lake District or...

12 September 2016

From: Breaking News

Property Natter: let's embrace change as an industry

Later on, the title of this piece should become clearer (at least I hope so). First, though, a few bits and...

09 September 2016

From: Features

More bad news for central London's landmark new developments

Square foot prices at one of central London’s most controversial new developments - Nine Elms - are down eight per cent...

17 August 2016

From: Breaking News

Win new vendors by advertising internationally

What is Properstar? Properstar helps UK estate agents cross the chasm from local to global in respect of advertising their properties. Using...

16 August 2016

From: Sponsored Content

Halve your website costs

Paying too much every month for your website? Move your website to us and we guarantee to halve your monthly bill I want...

16 August 2016

From: Sponsored Content

What is ‘Compliance in a Box’ all about?

With ever increasing obligations, estate agents know that compliance matters now more than ever.  However, being able to obtain access to the...

12 August 2016

From: Features

Perception is nine tenths of the law

How do you want your agency to be perceived? Do your processes reflect both the quality and speed of service you...

11 August 2016

From: Sponsored Content

Money laundering back on the agenda in government

After all the recent Whitehall upheaval we can perhaps get back to business; and first item on the agenda seems to...

21 July 2016

From: Sponsored Content

PropTech crowdfunding platform lays off 30% of staff as business falls

The high-profit property crowdfunding site Property Partner has laid off 13 of its employees - equivalent to around 29 per cent...

21 July 2016

From: Breaking News

Apprentice star scales back agency as London market worsens

Haus Properties, the high-profile London estate agency started almost five years ago by Apprentice star Jamie Lester, now appears to be...

20 July 2016

From: Breaking News

Call for evidence: why technology needs to underpin house buying

Nearly three quarters of people who have sold or bought a property deem it more stressful than having a child or...

15 July 2016

From: Features

Tech start-up already linked to portals secures £2m funding boost

Plentific - a proptech startup that operates a ‘find a professional’ service - has secured £2m in funding.  The service, which lists...

14 July 2016

From: Breaking News

If your fees are justified, you shouldn't be afraid to publicise them

The old and eternal debate over whether or not tenant fees should be banned continues to rumble on. It’s a major concern...

10 June 2016

From: Features

Carole Marsden, SearchFlow UK Sales Director

  Who are you? Carole Marsden   What does it say on your business card? UK Sales Director What attracted you to join SearchFlow?  SearchFlow has...

07 June 2016

From: 60 Second Interview

LonRes and Eversheds launch anti-money laundering service for agents

London transaction data company LonRes and law firm Eversheads are launching an agent-to-agent anti money laundering compliance service for LonRes subscribers.  The...

07 June 2016

From: Breaking News

Property Natter:  a conference bonanza!

It’s nearly June – June! – already. Seriously, where has this year gone? This means summer is nearly upon us, with a...

27 May 2016

From: Features

Working to combat conveyancing fraud

Fraudsters attacking the conveyancing sector, successfully stealing large sums of money from homebuyers, are making national headlines at a depressing rate....

27 May 2016

From: Sponsored Content

Time to stick it up: Agents still not complying with transparency law

Running a business is not easy, but sometimes it becomes harder because we are expected to modify our behaviour due to...

20 May 2016

From: Features

Five reasons to choose Gnomen as your software provider

Finding the right estate agency software supplier can be difficult and time-consuming. It's increasingly important to find a partner that suits your...

05 May 2016

From: Sponsored Content

Property Natter – why deposit protection schemes matter

This week, as the title suggests, I turn my attentions to the world of deposit protection schemes. Landlords have been legally obliged...

15 April 2016

From: Features

Sleazy does it: why estate agency needs to get a better look

It’s all too easy to look sleazy in the eyes of a sceptical world, and there’s a danger right now that...

08 April 2016

From: Features

Agent conveyancing course: Why we're not playing the blame game

Last month the news of the Conveyancing Association’s (CA) newly-launched progression training course for agents and mortgage brokers, reached the news pages...

18 March 2016

From: Features

Property consultancy exposes London's new-build glut and premiums

Research from a residential investment consultancy throws light on the extraordinary large pipeline of new homes to be built in central London,...

08 March 2016

From: Breaking News

Estate agency office of the future? I'll have a latte and a home….

An agent has broken new ground by creating an open-plan shop which includes an agency office, a cafe and an interiors...

29 January 2016

From: Breaking News

SearchFlow unveils new brand identity and brings further innovative conveyancing search solutions

SearchFlow’s rebrand and positioning as the specialist in ‘property intelligence’ is a response to new technological advancements and the changing market...

21 January 2016

From: Sponsored Content

New year. New look?

Let Mid West Displays get your window in shape! Never underestimate the power of high street presence. Image is everything, and what...

14 January 2016

From: Sponsored Content

Agents Do Charity - it's 2016 and we're back and fund-raising...

Happy New Year to all those (bet you’re a little bored of hearing that now, aren’t you?) - but we know...

08 January 2016

From: Breaking News

Homebuyers set to be better protected from flood risk

This week, Storm Desmond has left devastation in its wake. Once again, the nation’s attention is drawn to the threat flooding...

11 December 2015

From: Features

Tech start-up wants 2,000 agents to co-brand tool for home-movers

The company behind Homeshift, an online tool which helps home-movers, says it aims to build on its current 200 estate and...

09 December 2015

From: Breaking News

Property Natter: the end of an era

It was an end of an era in the property world this week. Christopher Hamer stepped down as the Property Ombudsman...

04 December 2015

From: Features

Customer Due Diligence for the Property Sector

“Estate Agents have been highlighted by the Serious Organised Crime Agency (SOCA) as under reporting relative to their vulnerability to money...

03 December 2015

From: Sponsored Content

Money-laundering: agents rapped for too few 'suspicious activity reports'

A report from anti-corruption campaign group Transparency International says British estate agents reported only 179 suspicions of money laundering in a...

24 November 2015

From: Breaking News

LSL Property Services plc acquire another agency

LSL Property Services plc has announced another lettings acquisition, this time in Elgin and Inverness. The agency they have bought, PHP Lettings,...

17 November 2015

From: Sponsored Content

Anti-money laundering: NAEA says many agencies haven't nominated key roles

The National Association of Estate Agents admits that “take up has been low” in its bid to persuade each member agent to...

26 October 2015

From: Breaking News

Countrywide upheaval goes on - company says it will double in five years

Countrywide’s management restructuring continues apace with new changes aimed at “leveraging our combined sales and lettings offering through one cohesive retail team”...

22 October 2015

From: Breaking News

Sales problems in leasehold-dominated 'private town'

An unusual story of hard-to-sell homes has emerged from Northumberland where a kind of new town, established in the 1960s, is...

03 September 2015

From: Breaking News

Rezi Enterprise: Unlock the power in your business

Rezi’s cloud based SaaS platform seamlessly connects technology and business infrastructures Rezi Enterprise is a sales and lettings SaaS platform with an...

25 August 2015

From: Sponsored Content

RICS pitching for anti-money laundering supervisory role

Estate Agent Today understands that the Royal Institution of Chartered Surveyors wants to become a supervisory body under new laws attempting...

18 August 2015

From: Breaking News

Rezi Pro

Estate agents want systems that deliver power, speed and mobility. Increase efficiency, reduce admin, offer a personalised service and increase your income...

04 August 2015

From: Sponsored Content

Summer’s here but don’t drop the ball while you play - by Nicola Jackson, Property Team Manager at telephone answering specialist, Moneypenny

THE UK housing market is reported to be picking up according to figures this month from the Council of Mortgage Lenders...

29 July 2015

From: Sponsored Content

Out of Hour cover for areas under Landlord licensing

Many Councils are now introducing Landlord Licensing within different boroughs, for those that have one of the requirements is a 24...

13 July 2015

From: Sponsored Content

Estate agents caught on Channel 4's secret filming

Channel 4 admits to using what it calls “unusual” secret filming techniques and an undercover reporter posing as a Russian politician to...

08 July 2015

From: Breaking News

Are you offering the very best service you can for your Landlords and tenants?

In today’s highly competitive market place, no company can afford to miss a business opportunity. Roy Fuller Managing Director at Everything Lettings...

25 June 2015

From: Sponsored Content

Property Natter: Agents, target your websites better!

OK, you’re being spoilt. This column is now going to be on a bi-weekly rather than monthly basis. You lucky people,...

19 June 2015

From: Features

Five things you need to know before updating your office

When updating you window displays it is important to ask yourself what would make you stop and take the time to...

08 June 2015

From: Sponsored Content

Veyo: Let’s celebrate this birth

So spring has sprung and the Hare is on the loose. After a very long gestation period, the Veyo leveret has...

29 May 2015

From: Features

Kristina Grimes, Sales Director, Dezrez

Q: Tell us about Kristina Grimes. I am the Sales Director of Dezrez, one of the leading providers of estate agency software....

28 May 2015

From: 60 Second Interview

REZI: Ahead of its Time so you’re Ahead of the Game

www.dezrez.com/rezi Whilst the estate agency market has accelerated over the last ten years, it’s fair to say that technical innovation in the...

27 May 2015

From: Sponsored Content

Do you know where your next instruction is coming from?

Information Works is a one-stop direct marketing solution allowing Clients to select individuals at over 27 million household addresses, create personalised...

22 May 2015

From: Sponsored Content

Not Invested In Light Panels Yet

Not Invested In Light Panels Yet In this economical climate you might think that investing in new window displays is a...

11 May 2015

From: Sponsored Content

Agents Do Charity - now the election's over...

It’s over at last. But while the property market has been awaiting the outcome of the closest poll in years, many...

08 May 2015

From: Breaking News

A direct solution to winning new instructions this spring

Make your market aware that now is the time to make a move. Effectively manage your direct mail and door drop campaigns...

22 April 2015

From: Sponsored Content

Regents Estates and Mortgages “seduced” by Fairfield’s LED Light Pockets™

Regents Estate Agents and Mortgages (REM) contacted Fairfield with the intentions of updating their old displays with bright LED Light Pockets™....

22 April 2015

From: Sponsored Content

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