Archive

Over the next few years, the property sector is set to change for the better – all thanks to PropTech. While the...

Who are you and what does it say on your business card? Christopher Keen and Company Director  What is ‘company name’ and what...

In this week’s In Conversation Today, I speak to someone who has made an excellent impression on the property industry in...

In the first of our revamped PropTech Today series - which will see six industry experts discussing a range of issues...

Who are you and what does it say on your business card? I’m Ben Ridgway, Group Managing Director at iamproperty. What is iamproperty...

Brexit means that the UK’s anti-money laundering laws are no longer governed by the European Union (EU), but any estate agents...

Even before the pandemic, the estate agency sector was evolving considerably as a younger generation started buying, selling and letting homes,...

In a return to a favourite series of mine, as it gives an excellent insight into the very many facets of...

The current crisis has led to many of us to re-evaluate our lives to ensure that we put ourselves in the...

The last 12 months have heralded significant change across the property market and indeed we could argue across all markets in...

Century 21 UK is the first agency in the country to white label an app which covers transaction components from property...

As an estate agent, you should of course be performing robust Know Your Customer (KYC) checks as part of your Anti-Money...

The private treaty process has been in need of modernisation for a long time. When we open an account with a...

With property transactions taking longer than ever and many people operating at capacity, it is easy to overlook the progress made,...

In my previous Estate Agent Today feature, I endeavoured to explain the key differences between APIs and Apps, to help improve...

Hello and welcome to another working week, and the latest on jobs and staff movement across our industry. You can be part...

We’re officially transitioning to summer – marked by the clocks going forward and warmer weather – just as restrictions start to...

Have you found yourself asking the question: “what is the difference between an API and an App?” No doubt we are all...

The founder of Zoopla has returned to the property market with a new proposal to disrupt how agents buy and sell homes. Alex...

The ESTAS Group has named a new headline sponsor for its 2021 Forum and Awards, taking over from Zoopla with immediate effect. It’s...

With increasing numbers of portals battling for membership and revenue, Zoopla has revealed that all Carter Jonas’ residential branches will list until...

The UK property market is always evolving but never as quickly as it is now. Traditional estate agents are seriously questioning...

We are just over one year on from the day our lives truly changed, when the UK went into its first...

A new property board game called Gazumped aims to rival Monopoly but reflect a much more realistic view of how the house...

With March marking one year since the beginning of the first national lockdown across all four nations of Britain in response...

The Chancellor’s recent announcement that the stamp duty holiday would be extended for another three months was undoubtedly great news for...

New data from The ValPal Network suggests 57 per cent of leads are generated outside office hours, putting the emphasis on...

The original stamp duty freeze, which started in July 2020, has already helped push house prices to a record high and...

Who are you and what does it say on your business card? Hi, I’m Kersteen McConnell and I am a Business Development...

The Law Society is to pilot upfront conveyancers’ information for home buyers and sellers. This will involve the TA6 form which contains...

If it’s Monday, it’s jobs news day on EAT - welcome to the latest update. Want to be featured in our next...

As a property agent, fancy marketing terminology such as ‘omnichannel’ might not hold too much interest for you right now. We’re in...

In this week’s In Conversation Today, I speak with Anthony Payne, Managing Director and co-founder of LonRes, a data and network...

When I joined Zoopla, I took the same approach that I always take whenever I enter a new sector: I was...

Pre-pandemic, virtual and video viewings were a nice little add-on for some agents, but they were far from universally used and...

Being a letting agent today means keeping up to date with the long list of rules and regulations governing how a...

It’s now more than a year since the government offered an additional £4 million to councils to combat rogue landlords. At the...

Let’s address the elephant in the room first - the property sector and how we market properties is changing. Gone are the...

One of the early operators of the self-employed agency model has launched a scheme under which its agents receive shares in the...

Since the outbreak of the pandemic, we have all seen a dramatic change in that way that we live and work,...

This time out, I’m in conversation with one of the big three established portals. Since it was founded in 2007, Zoopla...

Technology has advanced in leaps and bounds in recent years, undoubtedly improving many parts of the moving process for both estate...

The last few months have seen property agents work hard to continue delivering quality client communications and maintain an increasingly digital...

The property market became somewhat fractious during 2020. After receiving a much-needed boost with the promise of stamp duty relief, things...

Government guidance on how agents can continue working during the lockdown has given a new importance to virtual viewings, says an...

There's good news for thousands of estate agencies awaiting pay outs under Business Interruption Insurance schemes. The agents are amongst 370,000 businesses whose...

In the not-too-distant future, it will be possible to order a driverless car to collect you and then drive you to...

Estate agencies have been named by HM Revenue & Customs for breaching anti-money laundering regulations. The list of those breaching the rules...

A customer due diligence training webinar is being held for Rightmove members next week. This is the third anti-money laundering training webinar...

There’s no doubt that the property market underwent a tumultuous year in 2020, where efficiency was required more than ever. Since the...

With the Government announcement this week of another national lockdown across England amid the surging coronavirus infections, it once again puts...

As we approach the end of the year, there is no doubt that it has been a turbulent 12 months for...

Many independents will be based in the capital, but given its size and breadth they may get drowned out even more...

Start-up letting agents looking to enter the market are finding it increasingly difficult to set up in business as banks point...

Around half of all estate agencies selling homes for £5m or more have not even registered for anti-money laundering processes, and/or...

Here we are, on the brink of a festive season like never before, and approaching the end of 2020. Although a dreadful...

The hundreds of estate and lettings agencies involved in various Business Interruption Insurance policies must wait even longer to find their...

The coronavirus pandemic has somewhat eclipsed Brexit this year – which is no mean feat. Cast your mind back to pre-Covid...

If this year has taught us anything, it's that estate agents need their software provider and specifically their CRM, to help...

Recent debate about urgent need for reform and better collaboration within the property industry, has once again come under the spotlight...

A digital resource hub for estate agents launches a new product today, claiming to shorten transaction times.  Sort Move, which has been...

Back in September, Westminster Council launched a new strategy to help 'protect tenants' and 'ensure they live in good-quality and well-managed...

So, we’re back to where we were in the spring, more or less. England is in a national lockdown again to...

Connells has increased the temperature in its bid for Countrywide with a surprise statement this morning outlining risks run by Countrywide if...

The founder of OneDome says a likely housing market slowdown is the perfect time for agents to optimise revenue by investing in PropTech. Babek Ismayil believes...

According to the annual Property Week PropTech survey, almost 48% of property businesses had tested new technology because of the COVID-19...

Firstly, let’s get the obvious out of the way. Lockdown 2, as it’s being known, is now with us, but fortunately...

Over a fifth of key businesses say they do not trust any element at all of automated anti-money laundering checks and...

Letting agents and landlords have faced huge change and uncertainty this year, with Covid-19 the major driver. But even before the...

A leading board member of NAEA Propertymark warns a small number of rogue agents continue to flout anti-money laundering regulations - and...

“I’ve got 47 years of experience as an agent. Do I still have to get a qualification?” asked one attendee at...

It’s been an unexpected year for the property market, shaped by the effects of the pandemic. We didn’t quite anticipate the...

The property market, and therefore, estate agents have been accused of being the 'weak link' in the UK’s money laundering defences. This...

Here at The ValPal Network, we know that there are other options available when considering to use a valuation tool, so...

The property market has bounced back with all of the expected resilience and flexibility that is its hallmark since it reopened...

The Covid-19 pandemic has impacted the way every industry operates and the property sector is no exception. Following an enforced seven-week...

The troubled Countrywide group has announced a £90m investment by Alchemy Partners, a private equity company that specialises in investing in...

I had a wry smile when I read the article on Monday from the conveyancers complaining about people getting off their...

2020 has definitely been a year of change. With little warning, the pandemic disrupted the day-to-day operations of almost every industry...

We all know that people can’t move to a new house without going through the Conveyancing process. However, with that said,...

The only certainty at the moment is ongoing uncertainty. It’s something we’ve got used to in 2020, but it’s still not...

A security company says it is “disappointing” the estate agency industry is only around 55 per cent through preparations to cope...

In July, here at Environet UK, we transferred 100% ownership of the company to our employees, in the form of an...

A new online platform claims to be the first of its kind to speed up the private treaty sales process for...

Who are you and what does it say on your business card? Lee Rix - Head of Business Development What is ‘company name’...

Are agents swimming upstream against the Electrical Safety Regulations? 3 months on from the introduction of the ‘Electrical Safety Standards in the...

A new PropTech product claims to help agents generate and nurture leads - even while they sleep. MovePal generates leads through Facebook...

Seller and landlord leads are what makes estate agency tick. Without them, new business is nowhere to be seen and you...

Figures drawn up by a property industry recruitment guru show that estate agents work only two thirds of the hours they...

The Financial Conduct Authority (FCA) has been criticised for its lack of enforcement of anti-money laundering (AML) legislation so far in...

A new PropTech startup is giving prospective buyers the opportunity to receive due diligence at a fraction of the time and...

A buying agency targeting what it calls the “prime and super-prime” London market is offering clients not only a sourcing service, but also...

The letting industry has come a long way over the past few years, embracing regulation and taking pride in doing good...

There will not be a single business within the property sector that did not start the year in vastly different circumstances...

Whilst Estate and Letting Agents have adapted their operations during COVID-19, to ensure safer working practices under Government guidance, ‘virtual property...

Who are you and what does it say on your business card? Stewart McRae, Sales Director at CoreLogic UK What is ‘company name’...

Letting agents are struggling to open new bank accounts and even large established letting agents with a long history of trading...

The last few months have been tough for the property sector, and the pressure will continue as estate agents across the...

If anyone thought the days of Purplebricks bosses making millions were in the past,  think again. The chief executive and chief finance...

A digital resource hub for estate agents claims to shorten transaction times. Sort Move, which has been operating since late 2019,...

It has been three months since the property market was given the green light to reopen. During this time, we have...

Can technology bring about the lasting change needed to the property industry? The industry has felt the effect of lockdown and...

If a week is a long time in politics (an old phrase, for younger readers), then a year is a very long...

A PropTech platform that aims to lock-in sellers and buyers via a mutually agreed reservation agreement system is being offered free...

An eight day court hearing kicks off this morning as the Financial Conduct Authority begins a test case regarding Business Interruption...

Conferences, events and awards dinners are a hugely important part of the property calendar, bringing the great and the good of...

Another new PropTech platform claims it can streamline the completion process - this time by coordinating the work of estate agents...

The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 - which require increased electrical testing in rental properties...

An online agency that describes itself as the fifth largest in the sector has announced it’s launching a digital auction service. 99home...

There’s no doubt that Covid-19 has had a huge impact on the UK’s property market, after hundreds of thousands of house...

Propertymark is calling in the government for agents to be trained in the use of software operating the Unique Property Reference...

As we adjust to a life post-Covid-19, letting agents, landlords, and tenants are thinking - ways to speed up the process...

Midlands regional chain Andrew Grant, which last year closed some branches as it moved to a ‘hub’ structure, appears to have...

Housing Secretary Robert Jenrick - currently at the centre of a planning controversy - could be sacked in a September Cabinet reshuffle. The...

Tuesday mornings at 6am is usually my time to review all the latest PropTech news. This fires off ideas for my...

Housing minister Chris Pincher has now been named in media investigations into allegations concerning his political boss, Robert Jenrick, and the...

Beleaguered Housing Secretary Robert Jenrick is under growing pressure to explain his part in a planning decision - now deemed illegal...

More details have been released about a test case being brought by the Financial Conduct Authority about the ongoing Business Interruption...

The Guild of Property Professionals says “a remarkable number” of agencies has joined it during the lockdown. Some 27 agencies signed up...

There’s no doubt we’re in a less-than-rosy phase of the property cycle. This, however, is not another doom and gloom piece:...

The Metropolitan Police says it’s “assessing” the controversial surrounding the Housing Secretary, Robert Jenrick, and a planning decision over which he...

Knight Frank has merged two of its existing divisions to form a new Private Residence Consultancy team - and the new...

The Covid-19 crisis has forced the UK property industry to rethink the way it operates. With little warning, the pandemic disrupted the...

Housing Secretary Robert Jenrick - accused by some of breaking the lockdown some weeks ago - is now in more hot...

Who are you and what does it say on your business card? My name is Tom Harrington and I’m the founder and...

Letting agents up and down the country have undoubtedly felt the financial strain added by the outbreak of COVID19. Whilst this will continue,...

The Royal Institution of Chartered Surveyors has revised its Anti-Money Laundering guidance in the light of Coronavirus. It says the scale of...

The industry should continue to prepare for large-scale reforms such as mandatory agency training, the licensing of agents and a new...

“A lot of people have learned that they can work at home, or that there’s other methods of conducting their business......

A PropTech firm has launched a new facial recognition feature to its existing digital anti-money-laundering platform. Due to the restrictions on travel...

Three of the highest profile industry suppliers and house moving services have given government a four-step plan to restart the housing...

Buying and selling a house is often referenced as being one of the most stressful life experiences that we can go...

Lockdown measures are still in place for another two weeks, at least, with the possibility of them being extended beyond that....

At the moment, it somehow seems like tempting fate to think too far into the future, especially in terms of the...

Aside from the obvious health crisis, the current pandemic is proving difficult for the business worldwide. However, despite the increasing contact...

The last five years have seen unprecedented changes to the property market and agents and their clients have never faced such...

We are still living in highly extraordinary times, perhaps evidenced best by the fact that the Prime Minister, Boris Johnson, was...

Hello and welcome to this week’s list of good work - yes, despite the virus lockdown.  Earlier this week we featured many...

The lightbulb moment for LonRes was born out of sheer frustration. I’d just missed out on a deal and the postman...

Monthly webinars via Facebook are being set up to discuss compliance issues with member agents of the Guild of Property Professionals. “Because...

More than 18 months on from the acquisition of ZPG for £2.2 billion by Silver Lake Partners, a US private equity...

In the last few Natters I’ve focused on the slow death of local newspaper advertising, and how many agents are now...

The property management industry is evolving at a rapid pace, thanks almost entirely to the rise in PropTech. Hundreds, if not thousands...

Property auctions – online or otherwise – can be hugely helpful to sellers, buyers and estate agents. Online auctions, in particular, are...

“It appears conveyancers either aren’t too concerned with PropTech right now, or they don’t yet have all the information needed to...

Last November, as part of the Conservatives’ general election campaign, Boris Johnson made a surprise announcement that his party would introduce...

It's been confirmed that Humberts has been sold for an undisclosed amount to a consortium of franchisees - and that the...

In the field of conveyancing, there’s a new dynamic at play. And that dynamic is customer-driven and customer-focused, using digital technology...

“Give me 100 leads and I will make five-times more good appointments than any AI you put me up against,” stated...

HM Land Registry appears to be making painfully slow progress on digitising land charge search data - contrary to its earlier...

Yesterday (January 10 2020), the Fifth Anti-Money Laundering Directive (5AMLD) became law. It forms part of ongoing international efforts to tackle...

We are facing a new world in the lettings industry, with the proportion of households in the private rented sector (PRS)...

A senior regional estate agent says the appliance of PropTech has helped his company streamline communications, reduce sales times, and generate...

NAEA member agents have delivered a relatively downbeat forecast for 2020 - but the organisation says an injection of digital technology...

It’s one of the most crucial aspects of the homebuying and selling process but is too often bogged down by frustrating...

“There won’t be a single home but millions of different homes”, is one quote.  “There will be an end to gadgets”, is...

A free to list property portal has announced its integration with two leading property management solutions. Estate agents using either Reapit or...

Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...

When we launched Reapit’s Foundations Platform as a Service (PaaS) in November, it may have seemed like a recent development in...

A new tie-up between Coadjute, a network for decentralised workflow and data sharing within the property industry, and banks including NatWest...

The Fifth Money Laundering Directive becomes law in the UK on January 10 2020, strengthening the responsibilities placed on private companies...

The Australian agent is a very different beast to his or her British counterpart - and it’s not just because we...

[Estate Agent Today was ‘off air’ for some of Wednesday and most of Thursday thanks to technical problems - we apologise...

Who are you and what does it say on your business card? My name is Mark Hinkins and I’m a Sales Consultant...

No one would argue that unfair fees and practices by rogue landlords is a problem that should be ignored, but the...

28th NOVEMBER 2019: Christopher Watkin’s recent thought-provoking interview with Dan Marsden sheds light on the property industry today and offers an...

You don’t need to go far to find news about the UK lettings market. From the banning of tenant fees to...

You’ve probably heard about unified communications (UC) before. But why are your competitors and other organisations moving towards centralised comms platforms? What are...

The National Association of Estate Agents and the Association of Residential Letting Agents have issued their manifesto for next month’s General...

The Australian agent is a very different beast to his or her British counterpart - no surprises there. And it’s not...

Hunters has announced a new branch being opened in Ickenham, part of Hillingdon in north London.  It’s to be the third branch...

Upad, the national online letting agent set up by entrepreneur James Davis has announced that it is “closed to new business”...

I have been banging on about partnerships and collaborations for years now. Whether it’s between two real estate firms, two PropTech firms,...

Case study: Connells reaping the time-saving benefits of new sales and communication tool Since adopting mio in September 2018, Josh Lally, Senior...

London-focussed business-to-business deal data service LonRes has acquired an anti-money laundering compliance consultancy specialising in residential and commercial property. Financial Crime Services,...

In recent years, governments and local councils have sought to change the private rented sector (PRS) to make it more appealing...

Hello and welcome to your regular Monday PJT, the essential guide to who’s moving where in our industry. Everyone mentioned here got...

In a previous Natter, I promised to talk more about CRMs – and here I stick to that promise. Following on from...

HM Revenue & Customs has revealed that the original Emoov online agency has been fined for breaches of money laundering regulations. HMRC...

An estate agent is linking a drop in transactions of as much as 20 per cent with the stamp duty increases...

Professional client account solutions for modern letting agents Letting agents will need to come up with new ways to manage client money...

A PropTech firm is marketing anti-money laundering audit checks for agents to help the industry comply with tighter regulation. Identity verification business...

Former Purplebricks US chief executive officer Eric Eckardt is seeking some £6m in funding from across the world for his latest...

The National Association of Estate Agents has told the government that it wants one single Ombudsman to provide redress across all...

Technology will drive the lettings and property management industry in the future. There is already a plethora of various software and other...

The London market has “plummeted” because almost a third of vendors have cut their asking prices in anticipation of Brexit. Using data...

As the founder of Jupix, I worked in the property industry between 2008 - 2014. I had the privilege to lead...

Have you asked yourself why technology is so important in letting agency today? Just look around and you will know why. Almost...

Who are you and what does it say on your business card? Eric Woodhams F.N.A.E.A. mio Account Manager What is mio and what...

I feel I am in a fortunate position. I have been central to the PropTech movement for a number of years,...

The introduction of technology to an industry can be daunting, due to changes in executing daily tasks, and also a fear...

Estate agents have been urged to ensure they are carrying out an annual independent audit of their anti-money laundering (AML) processes. ID...

  Who are you and what does it say on your business card?             Becky Howes, mio Account Manager What...

Facebook is set to enter the cryptocurrency business with the big reveal of its formal plans scheduled for some point this...

It’s easy to understand why people are hesitant towards processes becoming digital. It is the fear that the digital world is...

A member of a legal information and networking organisation says an online estate agency expects him to do some work in...

In recent years, estate and letting agents have been faced with a series of tough challenges to absorb and react to. There...

Earlier this month we celebrated the 16th annual ESTAS Awards, once again hosted by TV property expert Phil Spencer.  The glittering ceremony...

As we move closer to the halfway point of 2019, property market conditions for agents and their clients remain challenging. Brexit may...

We’ve reached the final instalment of my market transformation do’s and don’ts.  In previous articles, we’ve looked at: Do encourage, don’t deter;...

The UK property market can be seen by criminals as an effective vehicle to conceal the proceeds of economic crime. Criminally...

A survey undertaken by the respected Economist Intelligence Unit and a risk solutions company suggests that estate agency may be one...

Who are you and what does it say on your business card? Jake Gready Managing Director NEXA Bristol What services do you provide? buying - selling...

A London sales and lettings agent has revealed to Estate Agent Today some of the tactics used by his rivals in...

With Easter now upon us (happy Easter, by the way, and hope you’re enjoying the long weekend, the Easter eggs and...

Low risk letting is everyone’s aim, but unless legitimate guidelines are followed it’s difficult to know if a tenant will prove...

It has been a long time coming, but the tenant fees ban, which forbids landlords and letting agents in England from...

The recent ARLA Propertymark conference featured a hugely interesting line-up of speaks and session during a watershed time for the lettings...

UK estate agents charge the lowest commission out of any nation in the European Union, according to a recent study by...

More than 800 property transactions fall through daily, which can have repercussions both practically and financially, as agents fail to get...

One of the industry’s leading compliance experts is to lead a roundtable discussion in May on the anti-money laundering issue -...

To get the absolute most from your estate or letting agency business, it’s vital that you partner with the right software...

Estate agent anti-money laundering (AML) compliance is under scrutiny again following the publication of figures detailing the fines levied for AML...

The Money Laundering Regulations require estate agents to risk assess their business relationships and apply an appropriate level of investigation to...

It’s time, surely, for government to crackdown not just on rogue agents and landlords but on rogue councils that confuse the...

The influential Treasury Select Committee says estate agents should be more closely monitored to ensure they abide by anti-money laundering regulations. In...

The huge £215,000 fine levied on Countrywide for failing to abide by anti-money laundering procedures is a demonstration that estate agents...

Who are you? Mikus Opelts, CEO of Giraffe360 What is Giraffe360 and what does it do? Giraffe360 is a unique digital photography subscription service...

When you recruit a new member of staff, training should be one of your main priorities.  After initial training, ongoing training and...

The Money Laundering Regulations require estate agents to risk assess their business relationships and apply an appropriate level of investigation to...

Another For Sale By Owner website has been launched - this one, apparently, because the founder was “frustrated” with estate agents’...

The Money Laundering Regulations require estate agents to risk assess their business relationships and apply an appropriate level of investigation to...

As an estate agent, you need to be ready to cater for the specific requirements of buyers and sellers, tailoring your...

Formal consultations have started concerning the job losses and branch closures for Your Move and Reeds Rains, revealed yesterday by their...

Purchasing a property. It’s a key life goal that so many Millennials aspire to - yet one that has become frustratingly...

  The National Association of Estate Agents and the Association of Residential Lettings Agents have thrown their weight behind the government’s latest...

One of the largest estate agencies in the Midlands, Newton Fallowell, says it’s made a remarkable £5m in referral fees from...

Our latest case study come from a recent news item to have hit the industry and national press. A disgruntled tenant is claiming...

The government has moved to crack down on money laundering in the UK with a new campaign focusing on the accountancy,...

“Estate Agents must be suffering from supplier fatigue. Where do you even begin? Most agents haven’t got the time.” So started the...

Even with 2019 well underway, letting agents need to keep refining their long-term goals and business targets. For agencies with a...

With the speed of property sales continuing to slow and no end to the sluggishness in sight, it’s time to take...

The government says it will be releasing details of its ideas to revamp redress systems concerning agents and new homes “in...

In the past year it seems every other story has been about PropTech - the big stuff like Purplebricks and the...

There is a perfect storm brewing in the lettings market, and as the saying goes, “you can’t change the direction of...

How will things be done in the future? There’s no knowing, of course, given the many variables at play, but it’s...

Conveyancing regularly adds unnecessary and costly delays to the home buying process and improvement could be far quicker than any efforts...

People now expect a streamlined, digital-first experience from every single service they interact with - and the lettings industry is no...

For any business, regardless of size, age or industry, operating efficiently is fundamental to your success. When faced with challenges like we...

Given that ‘UK buyers are the most digitally active home hunters’, with HSBC’s Beyond the Bricks report stating that 90% of...

Who are you and what does it say on your business card? Marco Ferrara, Director of Tili What is Tili and what does...

Estate agents have been warned that underestimating their legal obligations when it comes to anti-money laundering (AML) could see an increase...

Technology is transforming the way we comply with Anti Money Laundering (AML) regulation. It is providing a consistent approach, reliable outcomes...

In our previous 2 blogs we have covered the definitions of the Consumer Protection from Unfair Trading Regulations (CPRs) and what the practical...

In 2014 The Properties Misdescriptions Act was repealed and replaced with the Consumer Protection from Unfair Trading Regulations, otherwise known as...

After gaining my MBA qualification from Edinburgh Business School in 2005, I took careful consideration over my career moves and prospective...

In our previous blog, we looked at the definitions outlined by the CPRs. In our next blog we’ll look at the...

Estate and lettings agency is arguably one of the most fierce, ruthless and relentless industries going. And, with fluctuating stock levels,...

When Oakland A’s, a small-market team, stunned the baseball world 16 years ago by transforming itself into world-beaters on a shoestring-budget,...

Running an effective property business in today’s market relies on the clever use of technology.  The right technology will make your agency...

Hello again from Italy. Only another week or so left out here, working every day from the same table at my...

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

In a world increasingly obsessed with all things digital, it's no surprise that many estate agents are choosing to experiment with...

The former deputy chief executive at online agency Tepilo is launching a new training, recruitment and consultancy business for estate agents.  Catherine...

Does your company apply adequate customer due diligence measures when carrying out estate agency work?  Does it establish and maintain appropriate policies...

Automated search companies have heaped praise on HM Land Registry following the digitisation of local land charge data - the LLC1...

A PropTech company boss says evidence given to MPs confirms the need to improve anti-money laundering processes through greater automation and...

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...

Chestertons has announced two changes to its management team in order to, in its own words, “help lead the business into...

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...

A new anti-money laundering app has been launched which allows agents to conduct checks remotely.  The app allows access from devices -...

Letting agents are being advised to think seriously about how they can recoup costs to help compensate for the introduction of...

Having recently attended FUTURE: PropTech in London, it struck me just how far the integration of property and technology has progressed...

A property portal that describes itself as free-to-list has launched today, taking the industry by surprise - however, at least one...

A new online platform claims agents can now offer people a chance to buy a property with, literally, just one click...

There is a common misconception that the private rented sector (PRS) is entirely made up of young professionals and students. While...

That’s it. I’ve given up. The lull has continued and it’s becoming quite a bore.  The price drop hasn’t worked. The revamped...

Floor plan software provider Metropix celebrated their win at The ESTAS on Friday by announcing an upcoming landmark. Having scooped the “Best...

Who are you and what does it say on your business card? Ben Robinson, Director of Agency Services at Landmark What is Landmark...

I have total transparency. I love that.  I know how the portals are doing, I know how many people are clicking on...

I’m writing this a week into my instruction decision. It has been a fascinating journey to date. As I discussed last week,...

A 15-month research project says HMRC should do more to engage estate agents in recognising the importance of complying with anti-money...

To say I had a lot of reaction to last week's column about selling my flat would be an understatement. I've never...

Just like that, the Easter Bank Holiday has come and gone and I find myself now looking ahead to the Summer.  The...

The Guild is offering member agents a service which will allow them to verify the legitimacy of their clients to conform...

A survey suggests that the average fine incurred by estate agents for apparent non-compliance with anti-money laundering regulations is £11,842. Research by...

Neil Cobbold, COO of PayProp, advises letting agents to act now to beat the upcoming letting agent fee ban and discusses...

Three weeks has flown by (I missed an early deadline last week - apologies) and I find myself writing the next...

One day, I’ll sit down to write for Estate Agent Today and I won’t express my dismay at the lack of...

Greetings from Cannes, where the sun is finally shining over MIPIM. I’m sure many of you are out here, too, and...

A compliance specialist company is warning that as it believes relatively few estate agents fully understand their anti-money laundering obligations, firms...

Whether you’re an estate agent, letting agent or property manager, having the right software in place – to enhance, upgrade and...

The National Association of Estate Agents says a new tool just launched will make it easier for agent members to comply...

In a show of changing consumer behaviour in the property market, new research has revealed that digital-savvy movers are favouring specialist...

PropTech has been the industry soundbite for the last couple of years. For many of my fellow agents, I think it’s one...

This week I carry out a question and answer session with one of the most high-profile names in property. Isobel Thomson has...

There was an excellent article, published last week, based around an interview with Chandra Dhandapani, CBRE’s chief digital and technology officer.  The...

For a while now, property and technology have been combining seamlessly to offer the industry innovative solutions to often complex problems....

A major industry supplier has reminded estate and letting agents that they have to check their responsibilities and systems ahead of...