Being a letting agent today means keeping up to date with the long list of rules and regulations governing how a...
Archive

It’s now more than a year since the government offered an additional £4 million to councils to combat rogue landlords. At the...
13 February 2021
From: Features

Let’s address the elephant in the room first - the property sector and how we market properties is changing. Gone are the...
10 February 2021
From: Features

One of the early operators of the self-employed agency model has launched a scheme under which its agents receive shares in the...
10 February 2021
From: Breaking News

Since the outbreak of the pandemic, we have all seen a dramatic change in that way that we live and work,...
06 February 2021
From: Features

This time out, I’m in conversation with one of the big three established portals. Since it was founded in 2007, Zoopla...
04 February 2021
From: Breaking News

Technology has advanced in leaps and bounds in recent years, undoubtedly improving many parts of the moving process for both estate...
30 January 2021
From: Features

The last few months have seen property agents work hard to continue delivering quality client communications and maintain an increasingly digital...
23 January 2021
From: Features
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The property market became somewhat fractious during 2020. After receiving a much-needed boost with the promise of stamp duty relief, things...
20 January 2021
From: Features

Government guidance on how agents can continue working during the lockdown has given a new importance to virtual viewings, says an...
18 January 2021
From: Breaking News

There's good news for thousands of estate agencies awaiting pay outs under Business Interruption Insurance schemes. The agents are amongst 370,000 businesses whose...
15 January 2021
From: Breaking News

In the not-too-distant future, it will be possible to order a driverless car to collect you and then drive you to...
13 January 2021
From: Features

Estate agencies have been named by HM Revenue & Customs for breaching anti-money laundering regulations. The list of those breaching the rules...
12 January 2021
From: Breaking News

A customer due diligence training webinar is being held for Rightmove members next week. This is the third anti-money laundering training webinar...
12 January 2021
From: Breaking News

There’s no doubt that the property market underwent a tumultuous year in 2020, where efficiency was required more than ever. Since the...
09 January 2021
From: Features

With the Government announcement this week of another national lockdown across England amid the surging coronavirus infections, it once again puts...
08 January 2021
From: Sponsored Content
02 January 2021
From: Features

Many independents will be based in the capital, but given its size and breadth they may get drowned out even more...
19 December 2020
From: Features

Start-up letting agents looking to enter the market are finding it increasingly difficult to set up in business as banks point...
19 December 2020
From: Features

Around half of all estate agencies selling homes for £5m or more have not even registered for anti-money laundering processes, and/or...
18 December 2020
From: Breaking News

Here we are, on the brink of a festive season like never before, and approaching the end of 2020. Although a dreadful...
18 December 2020
From: Breaking News

The hundreds of estate and lettings agencies involved in various Business Interruption Insurance policies must wait even longer to find their...
17 December 2020
From: Breaking News

The coronavirus pandemic has somewhat eclipsed Brexit this year – which is no mean feat. Cast your mind back to pre-Covid...
12 December 2020
From: Features

If this year has taught us anything, it's that estate agents need their software provider and specifically their CRM, to help...
05 December 2020
From: Features

Recent debate about urgent need for reform and better collaboration within the property industry, has once again come under the spotlight...
04 December 2020
From: Sponsored Content

A digital resource hub for estate agents launches a new product today, claiming to shorten transaction times. Sort Move, which has been...
04 December 2020
From: Breaking News

Back in September, Westminster Council launched a new strategy to help 'protect tenants' and 'ensure they live in good-quality and well-managed...
28 November 2020
From: Features

So, we’re back to where we were in the spring, more or less. England is in a national lockdown again to...
25 November 2020
From: Sponsored Content

Connells has increased the temperature in its bid for Countrywide with a surprise statement this morning outlining risks run by Countrywide if...
23 November 2020
From: Breaking News

The founder of OneDome says a likely housing market slowdown is the perfect time for agents to optimise revenue by investing in PropTech. Babek Ismayil believes...
19 November 2020
From: Breaking News

According to the annual Property Week PropTech survey, almost 48% of property businesses had tested new technology because of the COVID-19...
14 November 2020
From: Features

Firstly, let’s get the obvious out of the way. Lockdown 2, as it’s being known, is now with us, but fortunately...
07 November 2020
From: Features

Over a fifth of key businesses say they do not trust any element at all of automated anti-money laundering checks and...
06 November 2020
From: Breaking News

Letting agents and landlords have faced huge change and uncertainty this year, with Covid-19 the major driver. But even before the...
05 November 2020
From: PropTech & Innovation

A leading board member of NAEA Propertymark warns a small number of rogue agents continue to flout anti-money laundering regulations - and...
04 November 2020
From: Breaking News

“I’ve got 47 years of experience as an agent. Do I still have to get a qualification?” asked one attendee at...
31 October 2020
From: Features

It’s been an unexpected year for the property market, shaped by the effects of the pandemic. We didn’t quite anticipate the...
27 October 2020
From: Sponsored Content

The property market, and therefore, estate agents have been accused of being the 'weak link' in the UK’s money laundering defences. This...
27 October 2020
From: Legislation & Compliance

Here at The ValPal Network, we know that there are other options available when considering to use a valuation tool, so...
27 October 2020
From: PropTech & Innovation

The property market has bounced back with all of the expected resilience and flexibility that is its hallmark since it reopened...
24 October 2020
From: Features

The Covid-19 pandemic has impacted the way every industry operates and the property sector is no exception. Following an enforced seven-week...
23 October 2020
From: Sponsored Content

The troubled Countrywide group has announced a £90m investment by Alchemy Partners, a private equity company that specialises in investing in...
22 October 2020
From: Breaking News

I had a wry smile when I read the article on Monday from the conveyancers complaining about people getting off their...
21 October 2020
From: Breaking News

2020 has definitely been a year of change. With little warning, the pandemic disrupted the day-to-day operations of almost every industry...
17 October 2020
From: Features

We all know that people can’t move to a new house without going through the Conveyancing process. However, with that said,...
14 October 2020
From: Sponsored Content

The only certainty at the moment is ongoing uncertainty. It’s something we’ve got used to in 2020, but it’s still not...
10 October 2020
From: Features

A security company says it is “disappointing” the estate agency industry is only around 55 per cent through preparations to cope...
09 October 2020
From: Breaking News

In July, here at Environet UK, we transferred 100% ownership of the company to our employees, in the form of an...
07 October 2020
From: Features

A new online platform claims to be the first of its kind to speed up the private treaty sales process for...
01 October 2020
From: Breaking News

Who are you and what does it say on your business card? Lee Rix - Head of Business Development What is ‘company name’...
30 September 2020
From: 60 Second Interview
Are agents swimming upstream against the Electrical Safety Regulations? 3 months on from the introduction of the ‘Electrical Safety Standards in the...
29 September 2020
From: Sponsored Content

A new PropTech product claims to help agents generate and nurture leads - even while they sleep. MovePal generates leads through Facebook...
28 September 2020
From: Breaking News

Seller and landlord leads are what makes estate agency tick. Without them, new business is nowhere to be seen and you...
23 September 2020
From: Features

Figures drawn up by a property industry recruitment guru show that estate agents work only two thirds of the hours they...
23 September 2020
From: Breaking News

The Financial Conduct Authority (FCA) has been criticised for its lack of enforcement of anti-money laundering (AML) legislation so far in...
18 September 2020
From: Breaking News

A new PropTech startup is giving prospective buyers the opportunity to receive due diligence at a fraction of the time and...
15 September 2020
From: Breaking News

A buying agency targeting what it calls the “prime and super-prime” London market is offering clients not only a sourcing service, but also...
11 September 2020
From: Breaking News

The letting industry has come a long way over the past few years, embracing regulation and taking pride in doing good...
09 September 2020
From: Features

There will not be a single business within the property sector that did not start the year in vastly different circumstances...
05 September 2020
From: Features

Whilst Estate and Letting Agents have adapted their operations during COVID-19, to ensure safer working practices under Government guidance, ‘virtual property...
03 September 2020
From: Sponsored Content

Who are you and what does it say on your business card? Stewart McRae, Sales Director at CoreLogic UK What is ‘company name’...
01 September 2020
From: 60 Second Interview

Letting agents are struggling to open new bank accounts and even large established letting agents with a long history of trading...
22 August 2020
From: Features

The last few months have been tough for the property sector, and the pressure will continue as estate agents across the...
19 August 2020
From: Features

If anyone thought the days of Purplebricks bosses making millions were in the past, think again. The chief executive and chief finance...
18 August 2020
From: Breaking News

A digital resource hub for estate agents claims to shorten transaction times. Sort Move, which has been operating since late 2019,...
17 August 2020
From: Breaking News

It has been three months since the property market was given the green light to reopen. During this time, we have...
12 August 2020
From: Features

Can technology bring about the lasting change needed to the property industry? The industry has felt the effect of lockdown and...
28 July 2020
From: Sponsored Content

If a week is a long time in politics (an old phrase, for younger readers), then a year is a very long...
25 July 2020
From: Features

A PropTech platform that aims to lock-in sellers and buyers via a mutually agreed reservation agreement system is being offered free...
23 July 2020
From: Breaking News

An eight day court hearing kicks off this morning as the Financial Conduct Authority begins a test case regarding Business Interruption...
20 July 2020
From: Breaking News

Conferences, events and awards dinners are a hugely important part of the property calendar, bringing the great and the good of...
18 July 2020
From: Features

Another new PropTech platform claims it can streamline the completion process - this time by coordinating the work of estate agents...
17 July 2020
From: Breaking News

The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 - which require increased electrical testing in rental properties...
15 July 2020
From: Features

An online agency that describes itself as the fifth largest in the sector has announced it’s launching a digital auction service. 99home...
13 July 2020
From: Breaking News

There’s no doubt that Covid-19 has had a huge impact on the UK’s property market, after hundreds of thousands of house...
11 July 2020
From: Features

Propertymark is calling in the government for agents to be trained in the use of software operating the Unique Property Reference...
02 July 2020
From: Breaking News

As we adjust to a life post-Covid-19, letting agents, landlords, and tenants are thinking - ways to speed up the process...
24 June 2020
From: Features

Midlands regional chain Andrew Grant, which last year closed some branches as it moved to a ‘hub’ structure, appears to have...
22 June 2020
From: Breaking News

Housing Secretary Robert Jenrick - currently at the centre of a planning controversy - could be sacked in a September Cabinet reshuffle. The...
22 June 2020
From: Breaking News

Tuesday mornings at 6am is usually my time to review all the latest PropTech news. This fires off ideas for my...
17 June 2020
From: Breaking News

Housing minister Chris Pincher has now been named in media investigations into allegations concerning his political boss, Robert Jenrick, and the...
15 June 2020
From: Breaking News

Beleaguered Housing Secretary Robert Jenrick is under growing pressure to explain his part in a planning decision - now deemed illegal...
12 June 2020
From: Breaking News

More details have been released about a test case being brought by the Financial Conduct Authority about the ongoing Business Interruption...
11 June 2020
From: Breaking News

The Guild of Property Professionals says “a remarkable number” of agencies has joined it during the lockdown. Some 27 agencies signed up...
08 June 2020
From: Breaking News

There’s no doubt we’re in a less-than-rosy phase of the property cycle. This, however, is not another doom and gloom piece:...
06 June 2020
From: Features

The Metropolitan Police says it’s “assessing” the controversial surrounding the Housing Secretary, Robert Jenrick, and a planning decision over which he...
04 June 2020
From: Breaking News

Knight Frank has merged two of its existing divisions to form a new Private Residence Consultancy team - and the new...
04 June 2020
From: Breaking News

The Covid-19 crisis has forced the UK property industry to rethink the way it operates. With little warning, the pandemic disrupted the...
03 June 2020
From: Features

Housing Secretary Robert Jenrick - accused by some of breaking the lockdown some weeks ago - is now in more hot...
28 May 2020
From: Breaking News

Who are you and what does it say on your business card? My name is Tom Harrington and I’m the founder and...
26 May 2020
From: 60 Second Interview
Letting agents up and down the country have undoubtedly felt the financial strain added by the outbreak of COVID19. Whilst this will continue,...
26 May 2020
From: Sponsored Content

The Royal Institution of Chartered Surveyors has revised its Anti-Money Laundering guidance in the light of Coronavirus. It says the scale of...
26 May 2020
From: Breaking News

The industry should continue to prepare for large-scale reforms such as mandatory agency training, the licensing of agents and a new...
21 May 2020
From: Breaking News

“A lot of people have learned that they can work at home, or that there’s other methods of conducting their business......
06 May 2020
From: Breaking News

A PropTech firm has launched a new facial recognition feature to its existing digital anti-money-laundering platform. Due to the restrictions on travel...
06 May 2020
From: Breaking News

Three of the highest profile industry suppliers and house moving services have given government a four-step plan to restart the housing...
05 May 2020
From: Breaking News

Buying and selling a house is often referenced as being one of the most stressful life experiences that we can go...
02 May 2020
From: Features

Lockdown measures are still in place for another two weeks, at least, with the possibility of them being extended beyond that....
25 April 2020
From: Features

At the moment, it somehow seems like tempting fate to think too far into the future, especially in terms of the...
25 April 2020
From: Features
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Aside from the obvious health crisis, the current pandemic is proving difficult for the business worldwide. However, despite the increasing contact...
22 April 2020
From: Sponsored Content

The last five years have seen unprecedented changes to the property market and agents and their clients have never faced such...
15 April 2020
From: Features

We are still living in highly extraordinary times, perhaps evidenced best by the fact that the Prime Minister, Boris Johnson, was...
11 April 2020
From: Features

Hello and welcome to this week’s list of good work - yes, despite the virus lockdown. Earlier this week we featured many...
03 April 2020
From: Breaking News

The lightbulb moment for LonRes was born out of sheer frustration. I’d just missed out on a deal and the postman...
14 March 2020
From: Features

Monthly webinars via Facebook are being set up to discuss compliance issues with member agents of the Guild of Property Professionals. “Because...
11 March 2020
From: Breaking News

More than 18 months on from the acquisition of ZPG for £2.2 billion by Silver Lake Partners, a US private equity...
29 February 2020
From: Features

In the last few Natters I’ve focused on the slow death of local newspaper advertising, and how many agents are now...
29 February 2020
From: Features

The property management industry is evolving at a rapid pace, thanks almost entirely to the rise in PropTech. Hundreds, if not thousands...
26 February 2020
From: Features

Property auctions – online or otherwise – can be hugely helpful to sellers, buyers and estate agents. Online auctions, in particular, are...
06 February 2020
From: Sponsored Content

“It appears conveyancers either aren’t too concerned with PropTech right now, or they don’t yet have all the information needed to...
05 February 2020
From: Breaking News

Last November, as part of the Conservatives’ general election campaign, Boris Johnson made a surprise announcement that his party would introduce...
01 February 2020
From: Features

It's been confirmed that Humberts has been sold for an undisclosed amount to a consortium of franchisees - and that the...
24 January 2020
From: Breaking News

In the field of conveyancing, there’s a new dynamic at play. And that dynamic is customer-driven and customer-focused, using digital technology...
22 January 2020
From: Features

“Give me 100 leads and I will make five-times more good appointments than any AI you put me up against,” stated...
22 January 2020
From: Breaking News

HM Land Registry appears to be making painfully slow progress on digitising land charge search data - contrary to its earlier...
17 January 2020
From: Breaking News

Yesterday (January 10 2020), the Fifth Anti-Money Laundering Directive (5AMLD) became law. It forms part of ongoing international efforts to tackle...
11 January 2020
From: Features

We are facing a new world in the lettings industry, with the proportion of households in the private rented sector (PRS)...
08 January 2020
From: Features

A senior regional estate agent says the appliance of PropTech has helped his company streamline communications, reduce sales times, and generate...
30 December 2019
From: Breaking News

NAEA member agents have delivered a relatively downbeat forecast for 2020 - but the organisation says an injection of digital technology...
27 December 2019
From: Breaking News

It’s one of the most crucial aspects of the homebuying and selling process but is too often bogged down by frustrating...
21 December 2019
From: Features

“There won’t be a single home but millions of different homes”, is one quote. “There will be an end to gadgets”, is...
18 December 2019
From: Breaking News

A free to list property portal has announced its integration with two leading property management solutions. Estate agents using either Reapit or...
17 December 2019
From: Breaking News

Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...
14 December 2019
From: Features

When we launched Reapit’s Foundations Platform as a Service (PaaS) in November, it may have seemed like a recent development in...
11 December 2019
From: Features

A new tie-up between Coadjute, a network for decentralised workflow and data sharing within the property industry, and banks including NatWest...
11 December 2019
From: Sponsored Content

The Fifth Money Laundering Directive becomes law in the UK on January 10 2020, strengthening the responsibilities placed on private companies...
07 December 2019
From: Features
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The Australian agent is a very different beast to his or her British counterpart - and it’s not just because we...
06 December 2019
From: Features

[Estate Agent Today was ‘off air’ for some of Wednesday and most of Thursday thanks to technical problems - we apologise...
06 December 2019
From: Breaking News
Who are you and what does it say on your business card? My name is Mark Hinkins and I’m a Sales Consultant...
02 December 2019
From: 60 Second Interview

No one would argue that unfair fees and practices by rogue landlords is a problem that should be ignored, but the...
30 November 2019
From: Features

28th NOVEMBER 2019: Christopher Watkin’s recent thought-provoking interview with Dan Marsden sheds light on the property industry today and offers an...
27 November 2019
From: Sponsored Content

You don’t need to go far to find news about the UK lettings market. From the banning of tenant fees to...
13 November 2019
From: Features

You’ve probably heard about unified communications (UC) before. But why are your competitors and other organisations moving towards centralised comms platforms? What are...
06 November 2019
From: Features

The National Association of Estate Agents and the Association of Residential Letting Agents have issued their manifesto for next month’s General...
05 November 2019
From: Breaking News

The Australian agent is a very different beast to his or her British counterpart - no surprises there. And it’s not...
29 October 2019
From: Sponsored Content

Hunters has announced a new branch being opened in Ickenham, part of Hillingdon in north London. It’s to be the third branch...
23 October 2019
From: Breaking News

Upad, the national online letting agent set up by entrepreneur James Davis has announced that it is “closed to new business”...
15 October 2019
From: Sponsored Content

I have been banging on about partnerships and collaborations for years now. Whether it’s between two real estate firms, two PropTech firms,...
09 October 2019
From: Breaking News

Case study: Connells reaping the time-saving benefits of new sales and communication tool Since adopting mio in September 2018, Josh Lally, Senior...
07 October 2019
From: Sponsored Content

London-focussed business-to-business deal data service LonRes has acquired an anti-money laundering compliance consultancy specialising in residential and commercial property. Financial Crime Services,...
01 October 2019
From: Breaking News

In recent years, governments and local councils have sought to change the private rented sector (PRS) to make it more appealing...
28 September 2019
From: Features

Hello and welcome to your regular Monday PJT, the essential guide to who’s moving where in our industry. Everyone mentioned here got...
23 September 2019
From: Breaking News

In a previous Natter, I promised to talk more about CRMs – and here I stick to that promise. Following on from...
21 September 2019
From: Features

HM Revenue & Customs has revealed that the original Emoov online agency has been fined for breaches of money laundering regulations. HMRC...
20 September 2019
From: Breaking News

An estate agent is linking a drop in transactions of as much as 20 per cent with the stamp duty increases...
19 September 2019
From: Breaking News

Professional client account solutions for modern letting agents Letting agents will need to come up with new ways to manage client money...
05 September 2019
From: Sponsored Content

A PropTech firm is marketing anti-money laundering audit checks for agents to help the industry comply with tighter regulation. Identity verification business...
05 September 2019
From: Breaking News

Former Purplebricks US chief executive officer Eric Eckardt is seeking some £6m in funding from across the world for his latest...
04 September 2019
From: Breaking News

The National Association of Estate Agents has told the government that it wants one single Ombudsman to provide redress across all...
29 August 2019
From: Breaking News

Technology will drive the lettings and property management industry in the future. There is already a plethora of various software and other...
28 August 2019
From: Features

The London market has “plummeted” because almost a third of vendors have cut their asking prices in anticipation of Brexit. Using data...
27 August 2019
From: Breaking News

As the founder of Jupix, I worked in the property industry between 2008 - 2014. I had the privilege to lead...
14 August 2019
From: Features

Have you asked yourself why technology is so important in letting agency today? Just look around and you will know why. Almost...
03 August 2019
From: Features

Who are you and what does it say on your business card? Eric Woodhams F.N.A.E.A. mio Account Manager What is mio and what...
26 July 2019
From: 60 Second Interview

I feel I am in a fortunate position. I have been central to the PropTech movement for a number of years,...
24 July 2019
From: Breaking News

The introduction of technology to an industry can be daunting, due to changes in executing daily tasks, and also a fear...
17 July 2019
From: Features

Estate agents have been urged to ensure they are carrying out an annual independent audit of their anti-money laundering (AML) processes. ID...
09 July 2019
From: Breaking News
05 July 2019
From: 60 Second Interview

Facebook is set to enter the cryptocurrency business with the big reveal of its formal plans scheduled for some point this...
19 June 2019
From: Breaking News

It’s easy to understand why people are hesitant towards processes becoming digital. It is the fear that the digital world is...
12 June 2019
From: Features

A member of a legal information and networking organisation says an online estate agency expects him to do some work in...
10 June 2019
From: Breaking News

In recent years, estate and letting agents have been faced with a series of tough challenges to absorb and react to. There...
01 June 2019
From: Features

Earlier this month we celebrated the 16th annual ESTAS Awards, once again hosted by TV property expert Phil Spencer. The glittering ceremony...
25 May 2019
From: Features

As we move closer to the halfway point of 2019, property market conditions for agents and their clients remain challenging. Brexit may...
22 May 2019
From: Features

We’ve reached the final instalment of my market transformation do’s and don’ts. In previous articles, we’ve looked at: Do encourage, don’t deter;...
22 May 2019
From: Breaking News

The UK property market can be seen by criminals as an effective vehicle to conceal the proceeds of economic crime. Criminally...
18 May 2019
From: Features

A survey undertaken by the respected Economist Intelligence Unit and a risk solutions company suggests that estate agency may be one...
17 May 2019
From: Breaking News

Who are you and what does it say on your business card? Jake Gready Managing Director NEXA Bristol What services do you provide? buying - selling...
08 May 2019
From: 60 Second Interview

A London sales and lettings agent has revealed to Estate Agent Today some of the tactics used by his rivals in...
07 May 2019
From: Breaking News

With Easter now upon us (happy Easter, by the way, and hope you’re enjoying the long weekend, the Easter eggs and...
20 April 2019
From: Features

Low risk letting is everyone’s aim, but unless legitimate guidelines are followed it’s difficult to know if a tenant will prove...
17 April 2019
From: Features

It has been a long time coming, but the tenant fees ban, which forbids landlords and letting agents in England from...
13 April 2019
From: Features

The recent ARLA Propertymark conference featured a hugely interesting line-up of speaks and session during a watershed time for the lettings...
13 April 2019
From: Features

UK estate agents charge the lowest commission out of any nation in the European Union, according to a recent study by...
09 April 2019
From: Sponsored Content

More than 800 property transactions fall through daily, which can have repercussions both practically and financially, as agents fail to get...
30 March 2019
From: Features

One of the industry’s leading compliance experts is to lead a roundtable discussion in May on the anti-money laundering issue -...
25 March 2019
From: Breaking News

To get the absolute most from your estate or letting agency business, it’s vital that you partner with the right software...
19 March 2019
From: Sponsored Content

Estate agent anti-money laundering (AML) compliance is under scrutiny again following the publication of figures detailing the fines levied for AML...
13 March 2019
From: Sponsored Content

The Money Laundering Regulations require estate agents to risk assess their business relationships and apply an appropriate level of investigation to...
11 March 2019
From: Sponsored Content

It’s time, surely, for government to crackdown not just on rogue agents and landlords but on rogue councils that confuse the...
09 March 2019
From: Features

The influential Treasury Select Committee says estate agents should be more closely monitored to ensure they abide by anti-money laundering regulations. In...
08 March 2019
From: Breaking News

The huge £215,000 fine levied on Countrywide for failing to abide by anti-money laundering procedures is a demonstration that estate agents...
06 March 2019
From: Breaking News

Who are you? Mikus Opelts, CEO of Giraffe360 What is Giraffe360 and what does it do? Giraffe360 is a unique digital photography subscription service...
05 March 2019
From: 60 Second Interview

When you recruit a new member of staff, training should be one of your main priorities. After initial training, ongoing training and...
02 March 2019
From: Features

The Money Laundering Regulations require estate agents to risk assess their business relationships and apply an appropriate level of investigation to...
25 February 2019
From: Sponsored Content

Another For Sale By Owner website has been launched - this one, apparently, because the founder was “frustrated” with estate agents’...
25 February 2019
From: Breaking News

The Money Laundering Regulations require estate agents to risk assess their business relationships and apply an appropriate level of investigation to...
20 February 2019
From: Sponsored Content

As an estate agent, you need to be ready to cater for the specific requirements of buyers and sellers, tailoring your...
06 February 2019
From: Sponsored Content

Formal consultations have started concerning the job losses and branch closures for Your Move and Reeds Rains, revealed yesterday by their...
06 February 2019
From: Breaking News

Purchasing a property. It’s a key life goal that so many Millennials aspire to - yet one that has become frustratingly...
02 February 2019
From: Features

The National Association of Estate Agents and the Association of Residential Lettings Agents have thrown their weight behind the government’s latest...
25 January 2019
From: Breaking News

One of the largest estate agencies in the Midlands, Newton Fallowell, says it’s made a remarkable £5m in referral fees from...
23 January 2019
From: Breaking News

Our latest case study come from a recent news item to have hit the industry and national press. A disgruntled tenant is claiming...
16 January 2019
From: Sponsored Content

The government has moved to crack down on money laundering in the UK with a new campaign focusing on the accountancy,...
16 January 2019
From: Features

“Estate Agents must be suffering from supplier fatigue. Where do you even begin? Most agents haven’t got the time.” So started the...
16 January 2019
From: Breaking News

Even with 2019 well underway, letting agents need to keep refining their long-term goals and business targets. For agencies with a...
12 January 2019
From: Features

With the speed of property sales continuing to slow and no end to the sluggishness in sight, it’s time to take...
09 January 2019
From: Features

The government says it will be releasing details of its ideas to revamp redress systems concerning agents and new homes “in...
02 January 2019
From: Breaking News

In the past year it seems every other story has been about PropTech - the big stuff like Purplebricks and the...
21 December 2018
From: Breaking News

There is a perfect storm brewing in the lettings market, and as the saying goes, “you can’t change the direction of...
12 December 2018
From: Features

How will things be done in the future? There’s no knowing, of course, given the many variables at play, but it’s...
17 November 2018
From: Features

Conveyancing regularly adds unnecessary and costly delays to the home buying process and improvement could be far quicker than any efforts...
17 November 2018
From: Features

People now expect a streamlined, digital-first experience from every single service they interact with - and the lettings industry is no...
14 November 2018
From: Features

For any business, regardless of size, age or industry, operating efficiently is fundamental to your success. When faced with challenges like we...
31 October 2018
From: Features

Given that ‘UK buyers are the most digitally active home hunters’, with HSBC’s Beyond the Bricks report stating that 90% of...
24 October 2018
From: Features

Who are you and what does it say on your business card? Marco Ferrara, Director of Tili What is Tili and what does...
26 September 2018
From: 60 Second Interview

Estate agents have been warned that underestimating their legal obligations when it comes to anti-money laundering (AML) could see an increase...
07 September 2018
From: Breaking News

Technology is transforming the way we comply with Anti Money Laundering (AML) regulation. It is providing a consistent approach, reliable outcomes...
05 September 2018
From: Features

In our previous 2 blogs we have covered the definitions of the Consumer Protection from Unfair Trading Regulations (CPRs) and what the practical...
29 August 2018
From: Sponsored Content

In 2014 The Properties Misdescriptions Act was repealed and replaced with the Consumer Protection from Unfair Trading Regulations, otherwise known as...
29 August 2018
From: Sponsored Content

After gaining my MBA qualification from Edinburgh Business School in 2005, I took careful consideration over my career moves and prospective...
22 August 2018
From: Features

In our previous blog, we looked at the definitions outlined by the CPRs. In our next blog we’ll look at the...
21 August 2018
From: Sponsored Content

Estate and lettings agency is arguably one of the most fierce, ruthless and relentless industries going. And, with fluctuating stock levels,...
15 August 2018
From: Sponsored Content

When Oakland A’s, a small-market team, stunned the baseball world 16 years ago by transforming itself into world-beaters on a shoestring-budget,...
11 August 2018
From: Features

Running an effective property business in today’s market relies on the clever use of technology. The right technology will make your agency...
08 August 2018
From: Features

Hello again from Italy. Only another week or so left out here, working every day from the same table at my...
08 August 2018
From: Breaking News

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...
07 August 2018
From: Breaking News

In a world increasingly obsessed with all things digital, it's no surprise that many estate agents are choosing to experiment with...
01 August 2018
From: Sponsored Content

The former deputy chief executive at online agency Tepilo is launching a new training, recruitment and consultancy business for estate agents. Catherine...
01 August 2018
From: Breaking News

Does your company apply adequate customer due diligence measures when carrying out estate agency work? Does it establish and maintain appropriate policies...
28 July 2018
From: Features

Automated search companies have heaped praise on HM Land Registry following the digitisation of local land charge data - the LLC1...
12 July 2018
From: Breaking News

A PropTech company boss says evidence given to MPs confirms the need to improve anti-money laundering processes through greater automation and...
10 July 2018
From: Breaking News

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...
09 July 2018
From: Sponsored Content

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...
02 July 2018
From: Sponsored Content

Chestertons has announced two changes to its management team in order to, in its own words, “help lead the business into...
28 June 2018
From: Breaking News

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...
25 June 2018
From: Sponsored Content

A new anti-money laundering app has been launched which allows agents to conduct checks remotely. The app allows access from devices -...
21 June 2018
From: Breaking News

Letting agents are being advised to think seriously about how they can recoup costs to help compensate for the introduction of...
09 June 2018
From: Features

Having recently attended FUTURE: PropTech in London, it struck me just how far the integration of property and technology has progressed...
09 June 2018
From: Features

A property portal that describes itself as free-to-list has launched today, taking the industry by surprise - however, at least one...
06 June 2018
From: Breaking News

A new online platform claims agents can now offer people a chance to buy a property with, literally, just one click...
31 May 2018
From: Breaking News

There is a common misconception that the private rented sector (PRS) is entirely made up of young professionals and students. While...
18 May 2018
From: Sponsored Content

That’s it. I’ve given up. The lull has continued and it’s becoming quite a bore. The price drop hasn’t worked. The revamped...
16 May 2018
From: Breaking News

Floor plan software provider Metropix celebrated their win at The ESTAS on Friday by announcing an upcoming landmark. Having scooped the “Best...
03 May 2018
From: Sponsored Content

Who are you and what does it say on your business card? Ben Robinson, Director of Agency Services at Landmark What is Landmark...
03 May 2018
From: 60 Second Interview

I have total transparency. I love that. I know how the portals are doing, I know how many people are clicking on...
25 April 2018
From: Breaking News

I’m writing this a week into my instruction decision. It has been a fascinating journey to date. As I discussed last week,...
18 April 2018
From: Breaking News

A 15-month research project says HMRC should do more to engage estate agents in recognising the importance of complying with anti-money...
12 April 2018
From: Breaking News

To say I had a lot of reaction to last week's column about selling my flat would be an understatement. I've never...
11 April 2018
From: Breaking News

Just like that, the Easter Bank Holiday has come and gone and I find myself now looking ahead to the Summer. The...
07 April 2018
From: Features

The Guild is offering member agents a service which will allow them to verify the legitimacy of their clients to conform...
05 April 2018
From: Breaking News

A survey suggests that the average fine incurred by estate agents for apparent non-compliance with anti-money laundering regulations is £11,842. Research by...
04 April 2018
From: Breaking News

Neil Cobbold, COO of PayProp, advises letting agents to act now to beat the upcoming letting agent fee ban and discusses...
27 March 2018
From: 60 Second Interview

Three weeks has flown by (I missed an early deadline last week - apologies) and I find myself writing the next...
24 March 2018
From: Features

One day, I’ll sit down to write for Estate Agent Today and I won’t express my dismay at the lack of...
24 March 2018
From: Features

Greetings from Cannes, where the sun is finally shining over MIPIM. I’m sure many of you are out here, too, and...
14 March 2018
From: Breaking News

A compliance specialist company is warning that as it believes relatively few estate agents fully understand their anti-money laundering obligations, firms...
05 March 2018
From: Breaking News

Whether you’re an estate agent, letting agent or property manager, having the right software in place – to enhance, upgrade and...
01 March 2018
From: Sponsored Content

The National Association of Estate Agents says a new tool just launched will make it easier for agent members to comply...
01 March 2018
From: Breaking News

In a show of changing consumer behaviour in the property market, new research has revealed that digital-savvy movers are favouring specialist...
26 February 2018
From: Sponsored Content

PropTech has been the industry soundbite for the last couple of years. For many of my fellow agents, I think it’s one...
17 February 2018
From: Features

This week I carry out a question and answer session with one of the most high-profile names in property. Isobel Thomson has...
10 February 2018
From: Features

There was an excellent article, published last week, based around an interview with Chandra Dhandapani, CBRE’s chief digital and technology officer. The...
24 January 2018
From: Breaking News

For a while now, property and technology have been combining seamlessly to offer the industry innovative solutions to often complex problems....
19 January 2018
From: Sponsored Content

A major industry supplier has reminded estate and letting agents that they have to check their responsibilities and systems ahead of...
21 December 2017
From: Breaking News

HouseSimple is reported to have secured £20m in growth capital which it says will help it “challenge Purplebricks as the UK’s...
20 December 2017
From: Breaking News

A new EU crackdown on money laundering requires estate agency businesses to adopt a collaborative approach if they are to avoid...
11 November 2017
From: Features

The government's call for evidence from agents and others in a bid to improve the house buying process has pushed some...
08 November 2017
From: Breaking News

Saudi Arabia has announced it’s to build a new mega-city, rising out of the desert sands in the kingdom’s north, adorning...
01 November 2017
From: Breaking News

Last week was MIPIM PropTech Summit 2017 in New York, and it was the most oversubscribed to date - proof of the...
18 October 2017
From: Breaking News

If an industry, which is going through a major change is going to truly implement change at every level, it must...
11 October 2017
From: Breaking News

In his PropTech 3.0 report, Andrew Baum dedicated an entire section to blockchain; it was titled: ‘Blockchain is coming – get...
04 October 2017
From: Breaking News

Having launched 13 years ago, PayProp, part of Humanstate Group, an international private technology services group, has grown into a leading...
30 September 2017
From: Features

When Kenneth Bruce, co-founder of Purplebricks, published an emotional post on social media this week, my first reaction was; what a...
20 September 2017
From: Breaking News

Parliament is sitting again and the entire lettings industry is waiting with bated breath for more detail on the government’s proposal...
09 September 2017
From: Features

If you’re a busy estate or letting agent, you’ll find that it can be quite difficult and time-consuming locating the right...
15 August 2017
From: Sponsored Content

Once upon a time there were estate agents. That was it. Nice and simple. If you marketed and sold residential property,...
12 August 2017
From: Features

Historically, short-term rentals have been an unattractive business for the majority of estate agents and property managers. Scarcity of demand from tenants...
04 August 2017
From: Features

The government wants the views of estate agents and other professionals affected by anti-money laundering legislation, in a new consultation launched...
24 July 2017
From: Breaking News

That the private rental sector has become the government’s whipping boy for housing problems - landlords in particular, letting agents almost...
14 July 2017
From: Features

The political ebb and flow continues - seemingly with all the subtlety of a Boris Johnson rugby tackle on a 10-year...
01 July 2017
From: Features

The detailed paperwork accompanying the Queen’s Speech includes the Conservative party manifesto pledge to streamline house buying - but gives no...
22 June 2017
From: Breaking News

Since we last spoke, the ESTAS – the biggest and best property awards ceremony in the UK – has been and...
27 May 2017
From: Features

Since the seventies, housing starts and completions across England and Wales have been on a downward trajectory. The long run average...
12 May 2017
From: Features

First impressions are the most important when meeting new people and this is no less true for new customers finding your...
02 May 2017
From: Sponsored Content

In a week that I am recovering from the exuberance of MIPIM, there are two big pieces of fundraising news that...
22 March 2017
From: Breaking News
It seems prop-tech is exploding at a scary rate, and the latest brands are all trying to grab our attention by...
17 March 2017
From: Sponsored Content

The Conveyancing Association wants the creation of a ‘log book’ and ‘Home Reports’ for each home on sale - reminiscent in...
15 March 2017
From: Breaking News

The East Midlands, which consists of several areas including Derbyshire, Leicestershire, Rutland, Northamptonshire, Nottinghamshire, and much of Lincolnshire, has an ancient...
11 February 2017
From: Features

Housing minister Gavin Barwell has told the NAEA conference that there is no quick fix for the country’s housing shortage -...
10 February 2017
From: Breaking News

If this past year is anything to go by, outsourcing is firmly on the agenda for estate agents. Rather than being...
04 February 2017
From: Features

Annoying isn’t it. You take on a stunning property, agree a compelling asking price and your Vendor is desperate to get the...
02 February 2017
From: Sponsored Content

2016 was quite a year – eventful, dramatic, shocking and impossible to predict. In no particular order, we saw Leicester winning...
18 January 2017
From: Sponsored Content

A post-Christmas treat this week, as I carry out a Q & A with one of the leading figures in property,...
14 January 2017
From: Features

Technology has been continuing to shape the way estate agents manage their customer service offering for years. It’s now a completely...
17 December 2016
From: Features

Only a week to the Christmas break and still our industry goes above and beyond the call of duty to raise...
16 December 2016
From: Breaking News

Countrywide says it is unable to comment on speculation that some Bairstow Eves offices in the south of England have been...
08 December 2016
From: Breaking News

The former Apprentice runner-up Jamie Lester, who at one time ran four London estate agency branches under Haus Properties, says he...
17 November 2016
From: Breaking News

What does it say on your business card? Rajeev Nayyar, Managing Director of Fixflo We’re here to talk about your new product,...
15 November 2016
From: 60 Second Interview

An Essex estate agent who believes he is the youngest in the industry has explained his success to Estate Agent Today...
08 November 2016
From: Breaking News

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...
05 November 2016
From: Features

Who are you? Nick Dyoss, Group Business Development Director, SearchFlow, property intelligence specialists You have a high profile within the conveyancing search industry,...
26 September 2016
From: 60 Second Interview

More estate agents are using – or at least considering using – virtual reality viewings as part of their services. But what...
22 September 2016
From: Sponsored Content
The key lies in improving your customer experience through technology For Agents, the tremendous growth in online estate agents highlights a strong...
13 September 2016
From: Sponsored Content

The highest number of second homes in UK local authority areas exist not in the south west, the Lake District or...
12 September 2016
From: Breaking News

Later on, the title of this piece should become clearer (at least I hope so). First, though, a few bits and...
09 September 2016
From: Features

Square foot prices at one of central London’s most controversial new developments - Nine Elms - are down eight per cent...
17 August 2016
From: Breaking News

What is Properstar? Properstar helps UK estate agents cross the chasm from local to global in respect of advertising their properties. Using...
16 August 2016
From: Sponsored Content
Paying too much every month for your website? Move your website to us and we guarantee to halve your monthly bill I want...
16 August 2016
From: Sponsored Content

With ever increasing obligations, estate agents know that compliance matters now more than ever. However, being able to obtain access to the...
12 August 2016
From: Features

How do you want your agency to be perceived? Do your processes reflect both the quality and speed of service you...
11 August 2016
From: Sponsored Content

After all the recent Whitehall upheaval we can perhaps get back to business; and first item on the agenda seems to...
21 July 2016
From: Sponsored Content

The high-profit property crowdfunding site Property Partner has laid off 13 of its employees - equivalent to around 29 per cent...
21 July 2016
From: Breaking News

Haus Properties, the high-profile London estate agency started almost five years ago by Apprentice star Jamie Lester, now appears to be...
20 July 2016
From: Breaking News

Nearly three quarters of people who have sold or bought a property deem it more stressful than having a child or...
15 July 2016
From: Features

Plentific - a proptech startup that operates a ‘find a professional’ service - has secured £2m in funding. The service, which lists...
14 July 2016
From: Breaking News

The old and eternal debate over whether or not tenant fees should be banned continues to rumble on. It’s a major concern...
10 June 2016
From: Features

Who are you? Carole Marsden What does it say on your business card? UK Sales Director What attracted you to join SearchFlow? SearchFlow has...
07 June 2016
From: 60 Second Interview

London transaction data company LonRes and law firm Eversheads are launching an agent-to-agent anti money laundering compliance service for LonRes subscribers. The...
07 June 2016
From: Breaking News

It’s nearly June – June! – already. Seriously, where has this year gone? This means summer is nearly upon us, with a...
27 May 2016
From: Features

Fraudsters attacking the conveyancing sector, successfully stealing large sums of money from homebuyers, are making national headlines at a depressing rate....
27 May 2016
From: Sponsored Content

Running a business is not easy, but sometimes it becomes harder because we are expected to modify our behaviour due to...
20 May 2016
From: Features

Finding the right estate agency software supplier can be difficult and time-consuming. It's increasingly important to find a partner that suits your...
05 May 2016
From: Sponsored Content

This week, as the title suggests, I turn my attentions to the world of deposit protection schemes. Landlords have been legally obliged...
15 April 2016
From: Features

It’s all too easy to look sleazy in the eyes of a sceptical world, and there’s a danger right now that...
08 April 2016
From: Features

Last month the news of the Conveyancing Association’s (CA) newly-launched progression training course for agents and mortgage brokers, reached the news pages...
18 March 2016
From: Features

Research from a residential investment consultancy throws light on the extraordinary large pipeline of new homes to be built in central London,...
08 March 2016
From: Breaking News

An agent has broken new ground by creating an open-plan shop which includes an agency office, a cafe and an interiors...
29 January 2016
From: Breaking News

SearchFlow’s rebrand and positioning as the specialist in ‘property intelligence’ is a response to new technological advancements and the changing market...
21 January 2016
From: Sponsored Content

Let Mid West Displays get your window in shape! Never underestimate the power of high street presence. Image is everything, and what...
14 January 2016
From: Sponsored Content

Happy New Year to all those (bet you’re a little bored of hearing that now, aren’t you?) - but we know...
08 January 2016
From: Breaking News

This week, Storm Desmond has left devastation in its wake. Once again, the nation’s attention is drawn to the threat flooding...
11 December 2015
From: Features

The company behind Homeshift, an online tool which helps home-movers, says it aims to build on its current 200 estate and...
09 December 2015
From: Breaking News

It was an end of an era in the property world this week. Christopher Hamer stepped down as the Property Ombudsman...
04 December 2015
From: Features

“Estate Agents have been highlighted by the Serious Organised Crime Agency (SOCA) as under reporting relative to their vulnerability to money...
03 December 2015
From: Sponsored Content

A report from anti-corruption campaign group Transparency International says British estate agents reported only 179 suspicions of money laundering in a...
24 November 2015
From: Breaking News

LSL Property Services plc has announced another lettings acquisition, this time in Elgin and Inverness. The agency they have bought, PHP Lettings,...
17 November 2015
From: Sponsored Content

The National Association of Estate Agents admits that “take up has been low” in its bid to persuade each member agent to...
26 October 2015
From: Breaking News

Countrywide’s management restructuring continues apace with new changes aimed at “leveraging our combined sales and lettings offering through one cohesive retail team”...
22 October 2015
From: Breaking News

An unusual story of hard-to-sell homes has emerged from Northumberland where a kind of new town, established in the 1960s, is...
03 September 2015
From: Breaking News

Rezi’s cloud based SaaS platform seamlessly connects technology and business infrastructures Rezi Enterprise is a sales and lettings SaaS platform with an...
25 August 2015
From: Sponsored Content

Estate Agent Today understands that the Royal Institution of Chartered Surveyors wants to become a supervisory body under new laws attempting...
18 August 2015
From: Breaking News

Estate agents want systems that deliver power, speed and mobility. Increase efficiency, reduce admin, offer a personalised service and increase your income...
04 August 2015
From: Sponsored Content

THE UK housing market is reported to be picking up according to figures this month from the Council of Mortgage Lenders...
29 July 2015
From: Sponsored Content

Many Councils are now introducing Landlord Licensing within different boroughs, for those that have one of the requirements is a 24...
13 July 2015
From: Sponsored Content

Channel 4 admits to using what it calls “unusual” secret filming techniques and an undercover reporter posing as a Russian politician to...
08 July 2015
From: Breaking News

In today’s highly competitive market place, no company can afford to miss a business opportunity. Roy Fuller Managing Director at Everything Lettings...
25 June 2015
From: Sponsored Content

OK, you’re being spoilt. This column is now going to be on a bi-weekly rather than monthly basis. You lucky people,...
19 June 2015
From: Features

When updating you window displays it is important to ask yourself what would make you stop and take the time to...
08 June 2015
From: Sponsored Content

So spring has sprung and the Hare is on the loose. After a very long gestation period, the Veyo leveret has...
29 May 2015
From: Features

Q: Tell us about Kristina Grimes. I am the Sales Director of Dezrez, one of the leading providers of estate agency software....
28 May 2015
From: 60 Second Interview

www.dezrez.com/rezi Whilst the estate agency market has accelerated over the last ten years, it’s fair to say that technical innovation in the...
27 May 2015
From: Sponsored Content

Information Works is a one-stop direct marketing solution allowing Clients to select individuals at over 27 million household addresses, create personalised...
22 May 2015
From: Sponsored Content

Not Invested In Light Panels Yet In this economical climate you might think that investing in new window displays is a...
11 May 2015
From: Sponsored Content

It’s over at last. But while the property market has been awaiting the outcome of the closest poll in years, many...
08 May 2015
From: Breaking News

Make your market aware that now is the time to make a move. Effectively manage your direct mail and door drop campaigns...