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Consisting of contributions from our Associated Writers, Features covers a wide range of opinions on topics affecting the UK's estate and letting agents. Join the debate by logging-in and leaving a comment.

Features > Legal, Training & Compliance

Looking back at ten years of tenancy deposit schemes

By Steve Harriott

Ten years ago this month (April 2007) tenancy deposit schemes...

Compliance update: Council Tax liability – Tenancy agreements

By David d'Orton-Gibson

In a recent landmark Council Tax case, the Court of...

Compliance update: Immigration Act 2016

By Darrel Kwong

With effect from the 1st December 2016, amendments to the...

30 years after Suzy Lamplugh disappearance: agents are still vulnerable

By Danielle Jones

Liz runs her own estate agency in Gateshead. When researchers for the...

Redressing the wrongs of agents remains fair and impartial

By Marc Da Silva

When a tenant paid his initial one month’s rent in...

First-time buyers – how agents can help them through the legal process

By Kathryn Stone

Conveyancing is the most complained about area of law in...

Genuine concern for staff well-being is the most powerful motivator

By Samantha Jones

After two long years, Moneypenny finally moved into its new...

Tenancy deposit protection schemes offer peace of mind

By Marc Da Silva

For many people buy-to-let continues to look an attractive income...

What it takes to be a modern estate agent

By Chris Chapman

For young people the length and breadth of the UK,...

What is ‘Compliance in a Box’ all about?

By Marc Da Silva

With ever increasing obligations, estate agents know that compliance matters...

Money laundering due diligence: traditional checks vs electronic checks

By David Beaumont

This debate has been running for some time, but it...

Sales Doctor: How do I qualify applicants without sounding robotic?

By Tony Morris

Dear Sales Doctor, I'm aware I sound robotic when qualifying an...

Time to stick it up: Agents still not complying with transparency law

By Sean Hooker

Running a business is not easy, but sometimes it becomes...

Money laundering ID – what to do when acting for private individuals

By David Beaumont

Conducting Customer Due Diligence on clients and beneficial owners is...

How do you protect clients from themselves?

By Colin Shairp

When a potential buyer comes into the office and says...

Sales Doctor: Why do vendors say my fees are 'too expensive'?

By Tony Morris

Dear Sales Doctor, About 90% of my valuations end in the...

Money laundering customer due diligence: Beneficial owners

By David Beaumont

Straightforward money laundering customer due diligence (CDD) is a worry...

Money laundering customer due diligence on buyers – is it an obligation?

By David Beaumont

There is a substantial amount of misunderstanding over this question,...

Money laundering obligations – Who do they apply to?

By David Beaumont

There is widespread misunderstanding within agency concerning money laundering obligations.  The...

Tightening up money laundering obligations is a really bad idea

By David Beaumont

Money laundering compliance is the hot topic at the moment,...

How does an agency get the best out of training sessions?

By Iain White

Training or as I prefer to call it team development...

Could you be risking a fine?

By Sean Hooker

There are a number of fairly recent regulations that agents...

New legislation means letting agent training is more important than ever

By Richard Price

With a raft of new legislation introduced recently now will...

We need to make sure that lettings isn’t viewed as an industry of 'rogues'

By David Westgate

Headlines across the lettings industry often focus on the behaviour...

Sheffield: an example of how a local authority can enforce compliance

By Sean Hooker

It’s been nearly a year since all lettings and property...

Why agents need to do their ‘right to rent’ homework

By David Westgate

Stories of migrants attempting to make their way to the...

Will the end of The Green Deal make it harder for letting agents?

By Richard Price

The government recently pulled the plug on financing the Green...

How to ride the digital wave legally and fairly

By Rachel Haymes

The internet and rapidly evolving digital landscape has revolutionised the...

Deregulation Act: Agents in the know stand out

By Richard Price

After the passing of the Deregulation Act deposits deadline this...

Fee disclosure: Are you ready for an inspection?

By Sean Hooker

Earlier this week we passed the official deadline for letting...

Reaction: The Immigration Bill and immigration checks

By Simon Duce

"Stop right there. Hands above your head. Don't move. Mavis,...

Landlords must register old tenancy deposits – now!

By Rachel Haymes

In 2007, the government introduced a compulsory deposit protection scheme...

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