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Martin Jones
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Progress will alway have it doubters - Are CIELA missing something here? Surely a vendor knows exactly what the T&C's are with PB and they still proceed. You can't uninvent the invented - Customers have a requirement, PB fills it (9.4 on Trustpilot with over 14,000 reviews) I think that says it all. Please stop this "war" - CIELA's words remind me of a petulent child. How about changing your business model to suit what vendors and buyers want instead of insisting your 50+ year old model still works and PB is the naughty boy in the playgorund daring to change an industry. Are we simply jealous of their success? Another point, I haven't heard CIELA say one word about how they could improve their customer experience - Perhaps if they focus on that and not bashing the competition then they wouldn't need to cry in the corner....
From:
Martin Jones
07 March 2017 08:21 AM
Really? Guy's you do need to get your facts straight here. I did a finacial report on PB last year for my company and although none of us like change and are, of course, threatened by PB there is no point fooling ourselves... Two points to I'd like to address: 1) All of their "Property Experts" (bad name I agree) MUST be registered with the NAEA, must be registered with HMRC for money laundering regulations and have a NFoPP qualification for estate agency. I wonder how many of you have that to their name? This may be registered under their individual company name... 2) They have a 9.4 rating out of 10 on Trustpoint so how unhappy are their customers? I get the hostility, but please make sure you get your facts straight or this forum becomes an uniformed rant - Lets keep it professional guys...
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22 November 2016 13:42 PM
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From: Martin Jones
07 March 2017 08:21 AM
From: Martin Jones
22 November 2016 13:42 PM