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Graham Coton

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About Me

my expertise in the industry

Graham 's Recent Activity

I simply don't understand this so called distinction between a viewer and 'introduced to buy' Can someone point out the difference please?

From: Graham Coton 03 June 2016 10:05 AM

Portal juggling is rife in Thornbury I forward examples every other day as the dashboard stats are rendered meaningless No consequences or control from RM seen at all

From: Graham Coton 16 May 2016 12:10 PM

de-listing and re-listing is rife in south gloucestershire rightmove do not have automated processes in place to rectify the market share stats in my area are meaningless

From: Graham Coton 03 May 2016 12:21 PM

Well articulated Mr Harris I for one am getting a little tired of online agencies seeking publicity by attacking a centuries old profession.Its pure manipulative self justification. As professional agents we strive to achieve the best price through pride and professionalism and often recommend the refusal of an offer if we believe we can achieve more I have negotiated hundreds of 000's of £ above acceptable levels over the years by knowing buyers combined with an intimate understanding of the local market A local agent who deals with people face to face can always do better and knows the market far more accurately than these 'local property experts lumped with huge territories and where there are villages and towns in their patch they have often never been to before. Thank goodness for sat nav. There will always be people who just look at the highest valuation and cheapest fee Most clients who are selling possibly their largest most important asset place their business with connected local people who know what they are talking about. People like to do business face to face Online agencies are come and go and service a need for, what is it? 1-2% of the market? Mmmmm

From: Graham Coton 21 March 2016 12:12 PM

More deliberately antagonising comment from Mr Q-short shrift here as no credence or time will be attributed to such nonsense Just wanted to say what utter tosh.

From: Graham Coton 26 February 2016 09:43 AM

reap as ye shall sow

From: Graham Coton 25 February 2016 16:56 PM

Reap as ye shall sow

From: Graham Coton 25 February 2016 13:56 PM

@ Tim Higham Well done on spotting the self promotional opportunity-i agree with your comment though

From: Graham Coton 24 February 2016 10:45 AM

@ Mr Whittingham Your response to my comment is rude and patronising-and therefore not constructive I will assume you are a conveyancer You know exactly what I am referring to and your attempt to paint good estate agents as ignorant and naive, in such tones, demonstrates one of the problems we face very succinctly-arrogance and attitude. Of course some transactions are complicated.But the majority of transactions are very very straightforward-there is no need or reason for the conveyancing process to be made out to be that difficult other than an attempt at misplaced self validation It is ineffective communication and urgency and inexperienced conveyancers who very often cause problems and problems that 9/10 we as communicators sort out. So i say again,look within and direct your comments to where they may strike a relevant chord and everyone can move on more quickly.

From: Graham Coton 24 February 2016 10:31 AM

How about Conveyancers go on an estate agency course to understand most agents are very aware of the processes and can help speed up transactions? I'm sick of hearing stories of this ilk... Wherever I've worked and without fail the delays are down to Conveyancers being stretched at best and inept at worst. No idea of customer service, no idea of communication and and attitude of arrogance and working completely to their own agendas and timescales. Not just one rotten apple but consistent bad service from small local solicitors to the horrors of the robots in the factory bucket shops. Yes I'm angry because it's us agents who conduct a daily battle to move matters along all of which takes up a great deal of time. It is agents who provide the service and skills to hold sales together and conveyancers who in 95% of cases create problems by not understanding that the process involves people and not tick boxes. Most of the work is conducted by junior clerks and only at the end of the transaction is it checked by a more experienced staff member.Put Conveyancers on a course to instruct them how to run a customer centred business.. A Conveyancing transaction in principle is simple ... Understanding people isn't...It is good agents who run the show and it's time conveyancers realised this, showed more respect and generally got their act together... Prove me wrong if you can !

From: Graham Coton 24 February 2016 06:01 AM

Good piece Graham And hear hear Mr Day Need to see more national customer awareness marketing for OTM though Still getting raised eyebrows

From: Graham Coton 16 January 2016 10:15 AM

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