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Samantha's  Personal Profile View my company profile

Samantha Sullivan
Samantha Sullivan
Director
2514  Profile Views

About Me

I've predominantly covered the Neath, Port Talbot and Swansea areas. Started with a high street independent, one of the first purplebricks territory owners - we absolutely smashed it. A change in 'leadership' saw many of us leave. Sullivans was born in Aug 2019.

my expertise in the industry

Selling homes across South Wales for 20 years. Residential sales and traditional auctions.

Samantha's Recent Activity

Samantha Sullivan
To add, why isn't there some sort of log book available for houses for all this information to be readily available, a passport, a stamp of history, fensa certificates, boiler records, nhbc etc. It should be all available without the need to hope the seller has completed it correctly. You won't get much completed on probate forms.

From: Samantha Sullivan 05 April 2024 06:10 AM

Samantha Sullivan
As an estate agent, I would be more than happy to provide all of our sellers a digital version of the TA6 for them to complete, one we can send with our sales memos and one we can refer to to make sure we cover all "material information". I've always included everything I feel is "material information" but no governing body has provided Agents with a clear cut list of what needs to be included, to comply with "material information". I am doing my best to prepare our team, in case there are extra details to include. I am worried that we say there is virgin media or broadband in the area (because that's what it says online) for a buyer to later sue us because they don't have it available to them. What happened to "if in doubt, leave it out".

From: Samantha Sullivan 05 April 2024 06:06 AM

Samantha Sullivan
Help to buy destroyed the market. There should be easier access for first time buyers to get onto the shared ownership schemes.

From: Samantha Sullivan 22 January 2024 23:36 PM

Samantha Sullivan
On the market is a fraction of the cost and so much better than rightmove for Agents. For a start, comparables pull in all data for all properties listed across the platforms and don't favour one or the other.

From: Samantha Sullivan 22 January 2024 23:34 PM

Samantha Sullivan
Hi zoopla, I'd like to know why you have online calculators which are still following the trend from the post covid 'boom' period. Its very misleading to sellers. We know in some areas prices have come down at least 5% so why is it still months out of date? Unless it's accurate, the valuation tool shouldn't be available.

From: Samantha Sullivan 22 January 2024 23:33 PM

Samantha Sullivan
Modern method of auction also needs to be called out for under selling properties.

From: Samantha Sullivan 23 October 2023 08:52 AM

Samantha Sullivan
YES. We need qualified Valuers who value homes, not a new kid on the block trying to hit targets. Introduce the Scottish system please! Valuations and all legals in place before going on the market, then it's picking your advertising agent who will see it through.

From: Samantha Sullivan 23 October 2023 08:52 AM

Samantha Sullivan
We need the Scottish system on valuations. An accurate valuation decided upon before marketing so its just picking an agent. This will get rid of the over valuing to meet targets, manage sellers expectations and eliminate down valuations. HIPs should come back and be valid 6 months, the problem before was them lasting 12 weeks and lenders insisting on new ones if the property took longer to sell, thus ending up a waste of time and money. Sellers paying for searches shows commitment to sell too, it's just too easy for them to pull out after the buyer has forked out. If we have the opportunity to change things, please consider the right things to change to make the whole process easier?

From: Samantha Sullivan 10 October 2023 22:34 PM

Samantha Sullivan
I'm curious as to how purplebricks have continued to hold any market share at all with the mass of redundancies still happening. How many agents are actually left now?

From: Samantha Sullivan 13 September 2023 07:43 AM

Samantha Sullivan
I'm glad to see something in writing which tells agent to use sold price comparables, these pop up shop agencies need to be knocked on the head, and the corporates who think an agent of 6 months should be allowed out valuing homes.

From: Samantha Sullivan 04 August 2023 08:30 AM

Samantha Sullivan
There is a correction happening, we are back to 2021 pricing. However, how on earth are valuers with less than 6 months agency experience allowed to put their 2 pence worth on the value of someone's biggest asset? It's madness. Branch targets mean over valuing to win business, its happening more than ever.

From: Samantha Sullivan 23 July 2023 23:02 PM

Samantha Sullivan
Ah so, secret marketing means buyers can't see how long you've been trying to sell for or see how many times the price has been reviewed. Very misleading indeed. To get the best price it has to be out there on all portals for any buyer to find, this agent isn't really working for their client. Oh dear.

From: Samantha Sullivan 28 June 2023 23:32 PM

Samantha Sullivan
I've had an ESW1 through, 84 pages long.

From: Samantha Sullivan 26 June 2023 12:35 PM

Samantha Sullivan
What we need is the likes of zoopla and other automated valuation tools to STOP giving people false hope. Some are 6 to 9 months out of date leading homeowners to think prices are still rising. Start with 2021 sold prices and we're on the same page.

From: Samantha Sullivan 26 June 2023 07:17 AM

Samantha Sullivan
There needs to be qualifications introduced for sure and a minimum level of experience before anyone can go solo and do valuations. In our area we have a pop up, over night agent with no experience with his day job designing kitchens. It has to stop.

From: Samantha Sullivan 26 June 2023 07:14 AM

Samantha Sullivan
There definitely needs to be a change. I've seen pop up Estate agents with no experience in selling homes, blagging their way through the process to sellers, literally winging it. How can you take advice from someone who doesn't know what knotweed is, what searches are or trust them in valuing your home? It's crazy.

From: Samantha Sullivan 25 June 2023 07:43 AM

Samantha Sullivan
It would be great if this worked. We've had 8 of these so far costing us £25 each. The stories that come with the leads are way far from the truth. None of them turned into valuations and none have hit the market. I've asked to cancel it

From: Samantha Sullivan 19 June 2023 07:09 AM

Samantha Sullivan
The whole registration and payment process for AML is a scam. Agents getting fined for not renewing on time or the process taking weeks on weeks to register is just not fair. Getting fined for actual breaches is fair enough but that isn't what they are being fined for.

From: Samantha Sullivan 13 June 2023 17:59 PM

Samantha Sullivan
I was a territory owner. We absolutely smashed the market in our area. The agents did everything start to finish. The problems we had was no help from head office, no proper post sales and useless solicitors generating complaints. As agents we looked after our customers. The tech never changed. The agents now have though, become an agent overnight, no experience and go value a house the next day. Its just so wrong, its turned into a listing service the last 3 years

From: Samantha Sullivan 27 May 2023 08:37 AM

Samantha Sullivan
I am a former territory owner, one from the start and had 5 out of 7, very very good years. We had the best of the best Agents in our area and became the leaders of multiple postcode areas. I'm really proud to say I jumped in the deep end, started with half of Wales and was the first to take on Agents building my team. In the beginning the problem was with the tie in to more expensive and useless conveyor belt solicitors who 8 out of 10 customers had to use when the pay later option came in. The complaints were never about the Agents, always the 3rd parties or lack of post sales support. As the agent looking after the sellers, many of us ending up chasing sales which took up a lot of time, and I fell into a trap working every single day to keep up with a level of service. The time the Bruce brothers went overseas and put clowns in charge, bullies who always had to have one up on you, even though you were the ones bringing in the work, they are why purplebricks will not survive, they do not care about the agents and sacked all the good ones in the mass cull.

From: Samantha Sullivan 27 May 2023 08:33 AM

Samantha Sullivan
You just can't make this up can you

From: Samantha Sullivan 18 May 2023 19:37 PM

Samantha Sullivan
OK so, how does this work with GDPR? They would have to ask all customers if they are happy to pass their details to Strike and surely if they have instructed purplebricks they can withdraw and get their money back as they are no longer getting the service they've signed up for? Nobody has thought of the customers or the agents who have to deal with this fall out.

From: Samantha Sullivan 17 May 2023 10:57 AM

Samantha Sullivan
Even better idea is to speak to agents directly and ask will they match the £300 off because if we get your details from these guys, we have to pay them 0.25% of your selling price, not our fee.

From: Samantha Sullivan 12 May 2023 07:17 AM

Samantha Sullivan
Agents should be qualified with at least 3 years agency experience before being allowed to value homes. Why should a seller have to pay a higher fee for something that should be standard? What we should be saying is NO to letting pop up agencies happen

From: Samantha Sullivan 12 April 2023 08:39 AM

Samantha Sullivan
Has the Modern method of auction con hit Westminster yet?

From: Samantha Sullivan 11 April 2023 13:36 PM

Samantha Sullivan
Oh what a complete waste of time!!! Today we had viewing requests for 2 properties. Contacted the guy and he said he only wanted to see one with someone else but emails went out on loads of others he didn't request to view. Also had one, a girl who ended up sending 6 or 7 different emails making out she was desperate to buy. Thanks OTM.

From: Samantha Sullivan 06 March 2023 21:13 PM

Samantha Sullivan
This is not a surprise. With the amount of over valuing to win business, changing agent and finally putting it on at the right price to sell is a good move.

From: Samantha Sullivan 25 February 2023 10:42 AM

Samantha Sullivan
Wow, how stupid can they be. Landlords need to be encouraged to help with the housing crisis. There is a mass exit of landlords, rents going up due to the short supply and homelessness increasing. Adding more costs to landlords is not going to help one bit.

From: Samantha Sullivan 25 February 2023 10:40 AM

Samantha Sullivan
Paul Pindar is the only one holding the ship afloat. Why hasn't Axel taken the company private? Anyway, no Agents left, they think charging high fees for mortgages and using the conveyer belt solicitors will ride them through. Ouch.

From: Samantha Sullivan 20 February 2023 22:33 PM

Samantha Sullivan
I totally agree. It is an absolute joke that people can pass AML and open an agency the next day with zero experience. Property is a person's highest value asset, there has to be some sort of regulation brought in.

From: Samantha Sullivan 03 February 2023 07:13 AM

Samantha Sullivan
Definitely worth paying a little more to a small independent who will work hard for you, who will get everything top and tailed like you are their number 1 client. High Street alternatives are shocking, more so than online models. They are way over valuing to hit targets, listing services which lack the sales because they can't accommodate viewings, truly shocking.

From: Samantha Sullivan 24 January 2023 12:03 PM

Samantha Sullivan
Sounds good but isn't there a limited company called 'Property Experts'.

From: Samantha Sullivan 12 January 2023 07:46 AM

Samantha Sullivan
We refer to other agents in areas we don't cover. We have a deal between us to pay £250 or £500 referral on completion. Get Agent charge 0.25% of the sale price plus vat regardless of the fee the agent charges too.

From: Samantha Sullivan 05 January 2023 21:39 PM

Samantha Sullivan
There's no excuse for it. I've always put the Tenure, any lease terms, cost, council take in am extra section of our details to make sure they come through. Unfortunately the crms are not pulling them in and lazy Agents haven't clicked back on the listings to select the drop down boxes now available. Its pure laziness.

From: Samantha Sullivan 19 December 2022 11:43 AM

Samantha Sullivan
May aswel shut down my old territory with those fees! Higher than other agents in this area. No savings made and they have to pay whether it sells or not which doesn't work when you have Agents who are still over valuing to win business. A bit of a stinger on month 10 when it's still not sold, that's not helping the cost of living crisis whatsoever.

From: Samantha Sullivan 14 December 2022 07:52 AM

Samantha Sullivan
“sort out performance and raise standards” Ah, so you're going to bash your Agents to do 'better' and make people use the in house mortgages. Careful on that one!

From: Samantha Sullivan 07 December 2022 09:47 AM

Samantha Sullivan
The sale fall through rate is higher than you think. Some agents, and I mean large agencies, are duplicating listings making them appear to be new on the market when they are falling through. Those same agencies appear to have more withdrawn stock. It throws the figures out massively.

From: Samantha Sullivan 01 December 2022 07:40 AM

Samantha Sullivan
They don't care about their agents, how are they supposed to care about their customers

From: Samantha Sullivan 25 November 2022 07:10 AM

Samantha Sullivan
Paul Pindar is nothing but a kind, generous man and the only person left who props that company up, without him will be a big mistake, like sacking off the best territory owners and LPE's.

From: Samantha Sullivan 24 November 2022 20:39 PM

Samantha Sullivan
This sounds great! From someone who has trained in management skills and how to be a great team leader with these guys, I would highly recommend spending the day with them if you have the opportunity to do so.

From: Samantha Sullivan 21 November 2022 06:33 AM

Samantha Sullivan
Can I ask what the difference is in the figures excluding those generated via Boomin?

From: Samantha Sullivan 03 November 2022 00:05 AM

Samantha Sullivan
A few agents in our area SA1 to SA12 have withdrawn old listings and relisted as new on market. Very misleading stats indeed. I've also seen sstc properties withdrawn from the market so not even appearing as sstc, this is so when they fall through they are relisted as new on the market.

From: Samantha Sullivan 09 October 2022 00:20 AM

Samantha Sullivan
There is no way PB will provide an accurate account of invoices. They always sent wrong ones out with unlawful deductions, hence the need for an additional invoice to be sent to them, which had to be cross checked. Why did some have to pay recruitment fees and others didn't? Rules for one and not the other.

From: Samantha Sullivan 21 September 2022 23:58 PM

Samantha Sullivan
Missed out how you stab your paying customers in the back by telling 3rd parties (buyers) on how to push your customers fee down too. I'm expecting an reduction of the same, looking forward to the next rep call.

From: Samantha Sullivan 13 September 2022 07:44 AM

Samantha Sullivan
Anything advertised as cash buyers only is an auction property, expect to achieve much less than open market and shout out loud there is something wrong with the property (which some agents are actually not stating on the details either, tut tut). Cash does not mean a quicker sale AT ALL. Still at the wrath of 3rd parties to get it through.

From: Samantha Sullivan 05 September 2022 23:29 PM

Samantha Sullivan
Talk about stabbing your customer in the back! Zoopla is the main portal in our area, we need it. I pay over £900 a month for zoopla and only £320ish a month for On the Market which in fairness offers so much more. As your paying customer zoopla, any tips on how to get a cheaper fee with you? Or shall we just join cheaper portals that offer more for the money instead?

From: Samantha Sullivan 05 September 2022 23:26 PM

Samantha Sullivan
100% on board with this. Some agencies have 18 year olds with no experience whatsoever and very little training to value houses! It is shocking.

From: Samantha Sullivan 29 June 2022 23:33 PM

Samantha Sullivan
Agents over valuing has been caught out more like. I've stuck to my guns on pricing right. One property was valued by myself and one other company for 375k, the Mickey mouse local independent should I add, won the instruction at 475k. Its not the buyer, its the agent and reductions will be on the cards

From: Samantha Sullivan 30 May 2022 07:33 AM

Samantha Sullivan
I'm going to take a guess at the vote ending at 80% yes. High Street still out weighs self employed models and yes the pay is ridiculously low. If you are a good agent and know your worth, you should definitely entertain the self employed world. TAUK or Exp. I set up on my own, I have a sales manager and never been happier with just the 2 of us.

From: Samantha Sullivan 25 May 2022 08:27 AM

Samantha Sullivan
With the market still rising the problem we face daily is having to reject offers from the 5% deposit deal buyers. Yesterday alone I had one try to offer 15k over the marketing price to try and secure it, which would be the highest offer BUT, when that property is down valued they don't have the means to put in the difference. A cash buyer can come in and pay what they like, thus creating a sold price comparable for the next person who wants to offer with the 5% deposit, then the asking price will be fine but same cycle if they need to offer over due to the demand. It's a sad state of affairs.

From: Samantha Sullivan 18 May 2022 08:45 AM

Samantha Sullivan
I had a 400k property. During the Welsh lock down a London based company (full of themselves), not only stole my photos and watermarked them as their own, set up an open house when Wales was closed for viewings, he did the POA thing and the property came under the £300k price band for searches. So people went to the open house expecting it to be in their budget. Very misleading. Good for commercial though so it does have it's place somewhere.

From: Samantha Sullivan 05 May 2022 08:44 AM

Samantha Sullivan
I've seen these. In every location they've added up how many sales as a company they have done, ever!, not done by the agents they put next to the advert. I clocked up 900 sales in a particular area whilst at PB and the advert boasted about selling over 1000 homes - the agent photo was one who has not long left school. Very misleading indeed, if a seller saw that they could think it was that person performing. Tut tut.

From: Samantha Sullivan 27 April 2022 07:32 AM

Samantha Sullivan
That is brilliant advertising!

From: Samantha Sullivan 27 April 2022 07:29 AM

Samantha Sullivan
You don't need an office for sales anyway. I can see the need for lettings for the keys, tradesmen, signing contracts etc but certainly not needed for sale, there's the first saving.

From: Samantha Sullivan 07 April 2022 23:40 PM

Samantha Sullivan
I love smart val and happy to admit to signing up with Boomin after my trial period. For a very small agency, we have at least 15 smart vals a week, it's definitely worth investing in for £300 plus vat a month. I've been paying for On the market and zoopla leads, £450 plus vat a month between them and the leads are all just curious, no sellers! We have converted more from Boomin and our first completion from a lead today has paid for our year contract.

From: Samantha Sullivan 28 March 2022 13:28 PM

Samantha Sullivan
What a crock of rubbish. He's put the company into the ground and expects people to believe he's leaving to be with his family? Leave before being pushed more like. The shareholders must be hot blooded right now. Was there any explanation behind setting up the Limited company? Wow.

From: Samantha Sullivan 10 March 2022 11:09 AM

Samantha Sullivan
For council tenants, the council should be putting in provisions for council bungalows, this will free up the larger 3 bed council houses for families. For property owners, it's up to them and shouldn't be bullied into downsizing!

From: Samantha Sullivan 04 February 2022 23:22 PM

Samantha Sullivan
So many landlords are selling up because tenants have more rights than they do, this is something that has to change for sure. Rents are increasing because there are not enough houses to rent. The government has it wrong on so many levels.

From: Samantha Sullivan 04 February 2022 23:19 PM

Samantha Sullivan
I can't even find the words. Not sure how she is able to get any senior position.

From: Samantha Sullivan 03 February 2022 18:07 PM

Samantha Sullivan
Since covid hit its been absolute torture dealing with most solicitors. A little bit of a one sided view, has anyone asked Estate agents?

From: Samantha Sullivan 24 December 2021 18:07 PM

Samantha Sullivan
Agreed, I had nothing but complaints about them when I worked for purplebricks, unless they've changed somehow in the last 2 years

From: Samantha Sullivan 24 December 2021 18:05 PM

Samantha Sullivan
It's a sale on ransom. The agent is providing a service to the seller, not the buyer, the seller is their client. However, a buyer paying a fee is pretty much blackmail, if they don't pay the fee they won't get the house. Now that my friend, is not good is it.

From: Samantha Sullivan 16 December 2021 22:53 PM

Samantha Sullivan
Hit the nail on the head there.

From: Samantha Sullivan 16 December 2021 22:50 PM

Samantha Sullivan
22 year old 'senior negotiator', really?

From: Samantha Sullivan 04 November 2021 17:29 PM

Samantha Sullivan
This was yesterday's story

From: Samantha Sullivan 21 October 2021 09:04 AM

Samantha Sullivan
How many times did you make TO's sign new contracts throughout their time working for you PB? How many times did you re-structure and take their areas from under them PB? I know I was burnt and so were many others. The top earners, the top TO's who built the business were used. An experience yes, stress yes, being treated like cattle, yes, always and no back up for your self employed agents when anything goes pear shaped (death threats from violet sellers who paid up front and threatened to turn up on our doorsteps) Edit: I've had some messages on this. I hope this part helps the case. Within our contracts we had an opportunity to sell postcode areas. I had 3 opportunities to sell to surrounding TO's and good LPE's but was told no by PB. Then as my areas grew to a team of 12 plus support staff, I had those areas taken off me 'because I was too busy to manage them' with no renumeration. I was one of the top 12 TO's, we had regular meetings on how we saw the future of the business, the future was purple. Such a shame, such a con and a waste.

From: Samantha Sullivan 20 October 2021 12:06 PM

Samantha Sullivan
MMoA is a complete con. A first time buyer with 5% deposit to buy a £100,000 house is much better off using the £6000 admin fee to increase the deposit to at least 10%! Also the sellers are getting mis guided by agents saying this is the way to get the best price. No, no Bob, its a way that agent will get double the usual fee they would earn from the seller! Do you think buyers are stupid? They will reduce their offer by the amount of the fee and this method works for cash buyers thus limiting your target market. When is this type of auction going to be banned?

From: Samantha Sullivan 18 October 2021 23:32 PM

Samantha Sullivan
Shock? I'm not in shock, nor am I shocked that the 'top table' are earning such figures at the expense of their agents who are now cattle with very little to gain from working so hard. No respect for them at all.

From: Samantha Sullivan 15 October 2021 07:29 AM

Samantha Sullivan
Well done Anna, I wish you all the success in the world. Unfortunately the High Street agents still out number the self employed as well as earn half the income so they will always remain this bitter reading about someone else's success. Massive congratulations

From: Samantha Sullivan 13 October 2021 21:08 PM

Samantha Sullivan
Wow, never thought of it that way before. Same goes for modern method of auction (which is a complete con for the seller with extortionate fees for the buyer)

From: Samantha Sullivan 29 September 2021 00:01 AM

Samantha Sullivan
If the buyer is paying the fee, they are your customer, not the seller. So a buyer has to find the extra fees to pay the agent on top of their deposit and conveyancing costs? Hmm, similar scam to modern method of auction.

From: Samantha Sullivan 28 September 2021 23:59 PM

Samantha Sullivan
Well done guys, you were part of PB phase 1, the founders, part of the elite who left with heads held high and you deserve all the success in the world. Well done Steph, Vass and Mark x

From: Samantha Sullivan 28 September 2021 20:43 PM

Samantha Sullivan
Everything valued by E-Surv in Swansea gets down valued even if there are comparables available yet they cannot be challenged?. Buyers having to change lender. HSBC offer 5% deposit deals but expect the sellers to drop a further 5% and a 3rd party working for HSBC said that's why only 30% of deals go through. When will the truth get out?

From: Samantha Sullivan 31 August 2021 08:40 AM

Samantha Sullivan
Good for you Nikki! Long awaited move for you. PB was just a warm up, best of luck to the both of you.

From: Samantha Sullivan 25 August 2021 22:52 PM

Samantha Sullivan
Brilliant news. The best of the best always do well out of the corporate world of takers.

From: Samantha Sullivan 23 August 2021 15:42 PM

Samantha Sullivan
Get the popcorn out for this one. The new structure already rips off LPE's who do all the work. Likely to have not considered the impact on the front line again.

From: Samantha Sullivan 05 July 2021 09:03 AM

Samantha Sullivan
"Warns leading agent" - never heard of him. Sounds a little bitter do you think? Going self employed was the best move I've ever made. I think this chap is worried to lose his best Agents who are worth paying more.

From: Samantha Sullivan 28 June 2021 08:31 AM

Samantha Sullivan
On get agent I achieve 98% of sales price with a best valuer tag, I have the lowest number of weeks on market with most experienced tag and lowest sale to completion time. Guess what though, I still lose business to big corporate brands with higher fees because they've seduced the seller into a 20k over valuation, willing to hike the listing price to win their business. Some things will never change.

From: Samantha Sullivan 13 May 2021 00:05 AM

Samantha Sullivan
I've been donating £100 per sales completion to charity and a local food bank since I launched, very rewarding to help those in need and why not. Why can't they just donate anyway, why would they use it as a tool to make sure they push sales through within 10 weeks? Can't help but feel uncomfortable reading that.

From: Samantha Sullivan 12 May 2021 23:59 PM

Samantha Sullivan
The only person who benefits from MMA is the agent. I am surprised bbc Watchdog have not investigated this after so many complaints across social media.

From: Samantha Sullivan 15 March 2021 09:03 AM

Samantha Sullivan
Wow, bragging about how much agents have earned? Can you tell us how many properties were sold at market value? how many sold above market value? what percentage were aborted after a reservation fee was paid? How many transactions have gone through and how many did not sell? Last one! How many complaints have been recorded so far regarding MMA with TPO and PRS?

From: Samantha Sullivan 24 February 2021 06:48 AM

Samantha Sullivan
Febuary 2019 this article was posted. Now that people are realising the complete con MMA is and being caught up in it all, simply proves this is the next PPI scandal. Stay away from MMA.

From: Samantha Sullivan 15 February 2021 17:33 PM

Samantha Sullivan
As an agent it is our duty to make sure the customer is fully informed about fees, service and overall acting in their best interest to get the job done properly. We will use a £100,000 house as an example. You could have a first time buyer happy to pay the asking price with their 10% deposit. Under MMA they have to find £6000 extra from somewhere to 'hold' the property in a market where the lenders are pulling the strings. If the FTB had that extra £6000 they could get a better deal with a 15% deposit.... if this property was under MMA you wouldn't have this buyer for your client. Instead you are marketing at a £80,000 guide (which under auction terms you are allowed to advertise 20% below the bottom line price) which means only investors will take a look. So, how is this getting the best price and best buyer in the best position to buy the property? Seller doesn't pay a fee but loses more than that by selling this way having a limited number of buyers who might pay the extortionate fee if they can get the property purchase price low enough to compensate the £6000 fee. How do MMA agents sell this product to the vendor? How do they sell it as a benefit? I've been 'trained' on how to sell MMA and by God it was an eye opener. PPI scandal and agents mis-selling MMA as a benefit just to earn their higher premium fees.... watch this space I say.

From: Samantha Sullivan 15 February 2021 17:25 PM

Samantha Sullivan
There is a local agent to me advertising they are the first in the area to offer reservation agreements. I have spoken to 2 buyers who have viewed with me already saying they won't view anything with that agent because they won't pay a reservation fee.

From: Samantha Sullivan 12 February 2021 21:30 PM

Samantha Sullivan
Gone are the days for needing a high street office. Pass the savings onto your customers instead :-)

From: Samantha Sullivan 12 February 2021 21:27 PM

Samantha Sullivan
Modern method of auction is the next PPI scandal to be exposed. I hope there are solicitors looking into this one.

From: Samantha Sullivan 11 February 2021 11:58 AM

Samantha Sullivan
A top dog at a bank speaking for buyers making offers (when they won't have that customer without us securing the deal in the first place) is like an estate agent telling them about how to unpack on move day. I do wonder where these stories come from sometimes.

From: Samantha Sullivan 10 February 2021 08:39 AM

Samantha Sullivan
All agents don't verify customers, literally every man and it's dog can post a review on there. Trust pilot, as much as people hate it, they are verified customers despite 1stars being asked to be changed.

From: Samantha Sullivan 02 February 2021 09:40 AM

Samantha Sullivan
Really? The last article was all about of 25% of agents are qualified and you trust them with conveyanving matters? Only those who are qualified or branch managers (the ones qualified) should be considered surely.

From: Samantha Sullivan 26 January 2021 10:23 AM

Samantha Sullivan
They won't get any more market share unfortunately. After getting rid of the best and top performing agent it has turned into a listing service. In my home area alone where I got the brand to number 1 on sales, all new properties being listed are 20k over priced - it is just a listing service now and its the customers having valuers with no experience I feel sorry for.

From: Samantha Sullivan 25 January 2021 09:44 AM

Samantha Sullivan
Heaven forbid if you get a 1 star tagged to your name due to the useless solicitors and poor service from post sales. Those genuine reviews get 'turned around to 5 stars' by refunding the customer the full income the agent had, despite it not being anything to do with them!!! How many cases would you like as evidence? Shame the 1 stars don't stick.

From: Samantha Sullivan 21 January 2021 15:56 PM

Samantha Sullivan
It's a total con for both the buyer and the seller. Buyer paying extortionate fees which could be used as part of a deposit instead and sellers accepting below market value in most cases I've seen because buyers are less likely to purchase via this method. The only winner is the agent. If you list a property at the right price in the first place, it will always sell. Zoopla has tried to get me to sign up with iamsold a few times.... ask yourself why.

From: Samantha Sullivan 24 December 2020 11:01 AM

Samantha Sullivan
I can't seem to find any guidence on how this affects Wales? Its says tier 4 across the UK but everything I read specifically mentions England. We were 6 weeks behind England fully opening again so wonder how this will work now. Time will tell.

From: Samantha Sullivan 20 December 2020 09:03 AM

Samantha Sullivan
Back in the Bruce days it was over 80% but now, in the area I grew it is less than 50%. Since the change of managment and the 'list them at any price, list, list, list' direction, the customer service and goal to sell has been lost. It's really hard watching what I grew pretty much disolve over the last 18 months.

From: Samantha Sullivan 16 December 2020 09:13 AM

Samantha Sullivan
I hope this is taken up with E-surv.

From: Samantha Sullivan 15 December 2020 00:13 AM

Samantha Sullivan
I've had multiple calls from my zoopla rep asking me to use sold.co.uk. they must be on commission to sign agents up to it. I have my own views on 'modern methods of auction'. It's a con for the buyer paying an extortionate fee which could have been used as deposit or a chance to increase their offer and a con for the seller who won't have anyone pay the right price due to the fees they are tied in to pay! The only person who benefits is the agent. Traditional auction if the property fits the criteria or a sealed bid scenario will be best for all parties. - No need to shoot me for my own personal views and experience of this.

From: Samantha Sullivan 03 December 2020 13:22 PM

Samantha Sullivan
As long as the buyer isn't using Nationwide there shouldn't be a reason why sales agreed from now up until Christmas shouldn't go through in time.

From: Samantha Sullivan 09 November 2020 08:50 AM

Samantha Sullivan
It takes post sales a week to acknowledge an email with a simple question never mind answer the question unless you email a 3rd or 4th time or copy in their client to also see how unresponsive they are. This is what causes stress to a chain, call centre staff trained how to fob people off.

From: Samantha Sullivan 22 October 2020 08:03 AM

Samantha Sullivan
Roger, totally understand that and can see other agents way over valuing around me to win business, they alwayd have but more so now. I had one down valued 15k even though there were 33 comparables at the price I agreed, there is no justification in the cases I've had so far, just the same valuer doing the same on all...

From: Samantha Sullivan 19 October 2020 10:54 AM

Samantha Sullivan
Some solicitors or at least their admin staff is still on furlough! This is leaving the conveyancers who are at work, double the work load during a busy time. Is that the cause in other areas too perhaps?

From: Samantha Sullivan 19 October 2020 07:52 AM

Samantha Sullivan
In Wales you have ESurv who carry out most valuations and you guarantee a down value from particular surveyors in our area. I find it is particularly the Nationwide and HSBC mortgages

From: Samantha Sullivan 19 October 2020 07:46 AM

Samantha Sullivan
Wow that has come down a lot! PB had just over 70% of the online market share at one point, dropping by 20% is moving in the wrong direction for sure.

From: Samantha Sullivan 07 October 2020 07:59 AM

Samantha Sullivan
We see more online auctions, 'modern method of auctions' who charge buyers an extortionate premium, the minimum is £4800, I've not seen anyone do it cheaper than that yet. Who is is the winner here? Auction company and agent earning more, buyer lowering their offer, having less deposit to put in and seller achieving less than going to the open market at the right price to sell for the best price. It's quite an eye opener really.

From: Samantha Sullivan 06 October 2020 07:26 AM

Samantha Sullivan
I'm left scratching my head with this one.

From: Samantha Sullivan 23 September 2020 08:41 AM

Samantha Sullivan
Nobody has mentioned the backlog and delays with lenders? Especially the ones still producing AIP's for 10% deposit deals that have been pulled.

From: Samantha Sullivan 22 September 2020 08:59 AM

Samantha Sullivan
The whole point in being instructed as the acting agent is to have an experienced professional to advertise in order to generate the maximum interest, in turn generate the best offer for their customer. This 'grey' marketing should be re-named as 'lazy' marketing and clearly they have no care to get the best price, it seems it's their buyer who is the customer?

From: Samantha Sullivan 03 September 2020 16:53 PM

Samantha Sullivan
We are seeing a very late Spring Bounce yet instead of bringing back staff, the agents, surveyors, lenders and solicitors, they have brought back a handful to pick up double the workload just because they want to save some money now on claiming furlough wages. Takes the mickey out of a benefit put in place whilst you cannot operate. We will all have to pay it back later in some way!

From: Samantha Sullivan 02 September 2020 07:26 AM

Samantha Sullivan
Is this a joke?

From: Samantha Sullivan 18 August 2020 19:47 PM

Samantha Sullivan
It does not surprise me that they have managed to divert media attention to the agents. It would be the sales director and customer support team to authorise any refunds just as Shelley Levene states.

From: Samantha Sullivan 05 August 2020 13:04 PM

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