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Ly Anh

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Theo - totally emphasise with your situation. You need to contact the complaints department to investigate and you need to look at at any point before the sale was the extra legal fees missed -ie was it missold to you? If there was anything that was improper you may have a case to fight but if it is simply you didn't read the terms and conditions -it may be harder to fight. I would also recommend legal review. Best of luck!

From: Ly Anh 14 November 2020 11:59 AM

Dear Katie, I am so sorry to hear about this happening to you too. It is heart breaking that this is happening to others too. I have lost around £8,000 and have written a complaint, waiting to hear back from the complaints team. I'm keen to hear from anyone who has had success in their complaints. Maybe we may have to work in numbers in the future- a large group of us making a formal court case together for being mis-sold, mis-led and mis-represented properties. Good luck with it all, Ly anh

From: Ly Anh 30 June 2020 14:16 PM

Dear All, I am sorry to read this conversation so late and have also been a "victim" to the auction house IAMSOLD which echos a few of the above stories. Has anyone successfully claimed back their non-refundable reservation fee? Is there a process to go to a small claims court for being missold and misrepresented property? Thank-you so much for your help, Ly

From: Ly Anh 15 June 2020 01:08 AM

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