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I specialize in agency compliance and have been providing training, advice and assistance to clients for the past 20 years. Given the big increase and changes to legislation and the increased number of complaints going to the Ombudsman, compliance is more important now than it has ever been. Our compliance health check is the quickest and most cost effective way ensure you are up to date and up to speed with the changes. Our unique online compliance and due diligence training courses are also the best and cheapest way to ensure your staff have the knowledge and confidence to operate correctly and keep you compliant.
my expertise in the industry
My early career was spend in Trading Standards enforcing legislation. I jumped ship and started Compliance Matters back in 1994 and over the years have worked with a number of the larger agency organisations, as well as numerous small agencies. I worked as a consultant for the NAEA and latterly NFoPP for 20 years, providing advice and assistance to their members.