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Darren Middleton

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my expertise in the industry

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Has anyone read the PV mystery shop on them and their finding on their LPE's that in many cases were nothing of the sort. Surely, this goes against one of their main selling features. Whilst they do sell homes, we experience huge issues trying to progress deals with agents such as this. Perhaps the focus is on the front end of the business?

From: Darren Middleton 16 June 2016 09:50 AM

The headline is not quite right in saying that Connells beat Countrywide to this acquisition, as within the piece it confirms that Alison Platt has indicated going towards an internet start up and not a company such as Hatched. Unless there is more to the story, which I very much doubt, it seems like a tabloid headline to attract attention and nothing more.

From: Darren Middleton 17 November 2015 08:22 AM

I see this as an issue on both sides of the fence. On one hand you have estate agents who are under increasing pressure to progress deals through as swiftly as possible, but on the other hand we come across so many law firms where it is almost impossible to speak to the lawyer handling the case and the conversations have to go through a gatekeeper. Obviously, I might be biased towards the estate agents point of view on this, but it could be as simple as a small education process on both sides and perhaps confirming the position of both parties as the sale is put in hand. Neither party wants to waste time with needless contacts, so if agents can be constructive with their contact and only contact with relevant questions and not the standard "Can you give me an update please?" kind of approach, but lawyers also need to play their part and perhaps read the guidelines you set out Rob, as they sound perfect to me. At the moment, we have a bit of a vicious circle, where the agents keeps chasing and the lawyer doesn't respond. This will only continue unless sensible conversations are had.

From: Darren Middleton 29 October 2015 10:02 AM

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