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Nick Sil

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my expertise in the industry

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How can this guy say these things and keep a straight face? Miles behind on digital, they haven't even started the race on knowing what a good agent does. One of my sellers who is buying from them got this, in writing.... 'We find sales proceed quicker when the seller and buyer communicate with each other directly. A direct request from a buyer to a seller or vice versa can often get their conveyancer and mortgage broker to do things faster. here are your seller's contact details....' This is after a horrendous service getting the viewing and the offer put forward. Digital yes, personal? Laughable how wrong they have got service levels. As for the next generation of buyers, they may be tech savvy but in my experience so far they are way more demanding and expecting of a better service than the generations before.

From: Nick Sil 13 February 2020 17:04 PM

Beyond a joke, just a blatant Liar. One of my vendors is buying through PB. They sent him this (I have the screen shot to verify it's genuine) 'Please read the following important information to help progress your sale as quickly as possible. We find that sales proceed quicker when the seller and buyer communicate with each other directly. A direct request from a buyer to a seller or vice versa can often get their conveyancer and mortgage broker to do things faster. Here are your seller's contact details.....' Might as well say 'don't call us'! Completely contravenes TPO guidelines on the 'service' agents should provide, what this guy is saying, and what is a good helpful service to the client. But wait, they have their money, what do they care about actually progressing the sale!

From: Nick Sil 29 June 2019 10:43 AM

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