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Ian Sanford

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About Me

my expertise in the industry

Ian's Recent Activity

If you look at the one star reviews you will note that Mashroom have stated that they don't refer to the new Company (see below). Strange they haven't done the same with the 5 star reviews!! **INCORRECT DATE. THIS IS NOT A REVIEW OF THE CURRENT EMOOV COMPANY BY A CURRENT CUSTOMER** Hi there HL, we are sorry to hear about your experience with the previous Emoov company and totally understand your need to vent your frustration. Rest assured we are not that same company you dealt with, hence why we have added the clarification so that readers know that your review belongs to the previous company and not to us. The new emoov is fully up and running under the ownership of Mashroom Ltd as of January. We are proud to offer an amazing level of customer service. We are, however, sorry to hear of your previous troubles. Wishing you all the best, Amy and the new emoov team.

From: Ian Sanford 20 November 2019 10:29 AM

Eventually after I managed to convince them that they were coming from the same source. Also managed to get one removed from Yell as well.

From: Ian Sanford 11 February 2019 10:12 AM

We had several fake reviews posted under false names on Google by a disgruntled tenant (he had been charged for some cleaning and gardening at the end of his tenancy!) but I was able to identify the person posting the reviews and reported him to the Police who eventually interviewed him under the Malicious Communications Act where he admitted to posting the reviews and was made subject to a community order.

From: Ian Sanford 11 February 2019 08:47 AM

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