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Philip Norgan

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my expertise in the industry

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I don't see a problem with regulating the industry. All good agents will have nothing to fear while those that constantly bend or break the rules will have to get their house in order. My only concern is how it would be enforced. It's long overdue.

From: Philip Norgan 21 July 2020 16:33 PM

Absolutely 100% agree on this issue. I have mentioned it several times on local rdaio BBC 3CR in the weeks before May 13th and my concerns remain. In Aylesbury we have a corporate and a large "independent", neither of which observe social distancing in the office or on the or fag breaks. Another key point I want to raise is what happens when the staff go home. Do they, as is recommended, strip off at the front door and put all their clothes in the wash? Do they wipe their shoes clean with an anti-bacterial wipe? I would hazard a guess and say not. I have seen the same neg wearing the same suit all week this week. I have questioned HSE's ability to enforce the rules and this proves my point. In my office we are rotating the staff so we only have 2 in the office at any one time. Every night all my staff wash their clothes, wipe their shoes and disinfect the company pool car. If the big agents don't get a grip soon, we will see issues arising from their lack of understanding.

From: Philip Norgan 05 June 2020 08:52 AM

When you leave RM it can appear a daunting prospect in the run up to your final days. " How do we replace the enquiries?" "What will our clients think?" and "How will our competitors use it against us?" There are no easy answers but if you, as we did, have analysed your data on RM enquiries you will know that you're doing the right. Is RM a financially viable tool in these uncertain times? Could the £0000's you spend with them be betrter utilised? And as one of our clients put it "If RM went bust tomorrow, would it stop people buying houses? Of course not!" Leaving RM is life-affirming. It shows you know your business and what makes it tick. Good luck to any agent leaving RM. It's challenging but so worthwhile.

From: Philip Norgan 22 May 2020 08:48 AM

Of course we're worth it, compared to the online/hybrid model. We don't block our clients numbers once the deal is done, we have the staff to progress the sale to exchange and, most importantly, the vast majority of us have been doing it a long time and are in it for the long haul.

From: Philip Norgan 16 September 2019 08:54 AM

It's always the same. Inexperienced staff being pushed to hit unrealistic targets on instructions. In the last 6 months, i have had 8-9 vendors tell me that a "valuer" asked them what they were hoping to achieve, rather than actually doing the job and giving a fact-based market appraisal. I've said it before, if a valuer knowingly over-values a property to gain an instruction and then discounts it by more than 30% inside the sole agency contract (max 12 weeks) then they should waive their fee.

From: Philip Norgan 13 August 2019 08:52 AM

Is there anything left to say? One mainstream agency run by people without a clue and one online agency propped up by massive egos. Changing times indeed.

From: Philip Norgan 04 June 2019 10:12 AM

As i said in my little piece for OTM, it's not just the quantity of leads, or lack of, that we get from RM, but the quality. Had the "rep" in here the other day and all she wanted to do was to sell me more products so that i could "fully embrace" RM. Sadly, at £90 a lead, it doesn't really make good business sense.

From: Philip Norgan 28 March 2019 10:10 AM

High street agents are there when our clients needs us, we have a comprehensive process of due diligence, we check everything relating to a sale and we see it through from start to finish. Our fees, in the main, represent value for money if you consider what we do. How can a seller check out the financial suitability of a buyer? How does a seller go about comprehensively checking a chain? How does a seller get round the problem of talking to 3rd parties?

From: Philip Norgan 01 February 2019 09:38 AM

Out of one frying pan and into another.

From: Philip Norgan 25 August 2018 10:11 AM

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