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Laura Liddell
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This is a complicated issue that can not be blamed solely on Conveyancers. Rob is correct - clients drive completion dates. As a firm we do not charge this fee and I highly doubt we would in the future. I can see what the firm were trying to achieve but I feel they have missed the mark. We should not be penalising clients for behaving in a way which our industry has made the norm. All stake holders need to continue the discussion around how we can build greater certainty into the process - that includes conveyancers, lenders, removal companies, management companies, and dare I say it .. estate agents. We all want our fee and the client wants to move ... surely we can do that in a way that looks after the customer's best interest.
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13 March 2018 09:25 AM
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From: Laura Liddell
13 March 2018 09:25 AM