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mio is a sales progression software which empowers Estate Agents to speed up the residential property transaction, making effective sales progression simple. mio provides a single view of the entire chain for agents and consumers enabling better communication between all parties.
With its award-winning consumer app and simple to use milestones mio will reduce manual data entry and calls from buyers and sellers allowing agents to focus on the important tasks.
“Mio has completely revolutionised our sales progression within our agency, providing a simple, easy to use platform for staff to navigate around with minimal training.”
James Sherratt, Branch Manager (MARLA) Harvey Scott Cheshire Ltd
To support agents, mio will be available for FREE for the whole of 2020
A single view of the entire chain for agents and consumers
Validated data feeds automatically updates key stages in the process, saving time and ensuring accuracy
Award winning consumer app with in-app messaging reducing calls from buyers and sellers
Auditable sales progression process with notes stored in one location helps reduce risk
Reduced transaction times through greater transparency and offering more customer certainty
Enhanced pipeline forecasting allowing agents to see which properties are likely to exchange and when
Visibility of performance and transaction times across their business through flexible management reports
Developed by a business that has operated at the heart of the property sector for 20 years
That’s not all! The mio customer app – available on iOS and Android – gives homemovers the peace of mind of 24/7 access to any progress updates in their property transaction, so your team receive fewer chasing calls.
Reassurance : A property feed with regular updates on key milestones achieved and what happens next
Transparency : A chain viewer with a clear view across the entire chain and the status on all properties
Convenience : Chat messaging via smartphone enabling homemovers to manage communications in their own time
Advice : Educational content to support homemovers throughout the process with clear information about each step
“Historically, we’ve recorded sales progression milestones in our CRM system - the advantage which mio offers is the ability to invite clients to view the progress as new milestones are recorded, and for us to see the milestones which other mio agents have recorded when we’re working together on the same chain. It’s also visually attractive and easy to navigate.”
Nick Harris, Quarters Residential
"We have found the system of great benefit during these challenging times and we will continue to expand its usage once we are fully operational again"
Stuart Lobb, MD Countrywide SW
“We changed Progression software provider to MIO just over 12 months ago and we’ve been delighted with the results. The system is clean and easy to use meaning we’ve been able to speed up our completion rate and reduce fall throughs. The staff are friendly, professional and helpful with nothing being too much trouble. The onboarding went particularly smoothly. I would have no hesitation in recommending MIO to any agent serious about reducing cost and improving the professionalism of their business.”
Tony Dobbins, Partner, Anthony Jones Properties
Want to join the mio community?
Click here to complete our sign-up form and become part of the mio community free until the end of 2020.
Collaboration creates a bigger market
Iain White, of the Innovation Collaboration Group “the Estate Agency industry must recognise that collaboration will deliver an improved home purchase process which will create a bigger market with more people willing to move.”
But….. not knowing what is happening makes collaboration hard
Property transactions run in silos. Each party knows what they need to do and knows when their tasks are completed but it’s hard to understand what everyone else is doing. That wouldn’t be a problem if there were only four tasks to complete in a pre-defined order, but property transactions are complicated. There are numerous tasks in a transaction; they run concurrently but some tasks must be completed in a certain order. Visually, this looks like lots of tangled balls of wool.
mio is the simple solution
The mio sales progression platform with an integrated chain view makes it easier for Agents to understand what’s happening, record it and keep everyone in the chain updated. Simply add a property to mio when it reaches sales agreed and build the chain. This only takes 10 minutes and we’re working hard to make it quicker. Then update the simple milestones and hey presto, buyers, sellers and other agents in the chain can see exactly what’s happening.
How do we get updates from conveyancers, surveyors and mortgage brokers?
Agents can spend ages chasing for updates but we’re working hard to ensure you no longer have to. Over 35% of the properties in mio benefit from an automated milestone update from, for example a surveying business, so you know when the mortgage valuation is instructed and completed. The mio chain view is really valuable so it will shortly be available to any business involved in residential property transactions - conveyancers, mortgage brokers, surveyors and even lenders. In return, we will receive their milestone updates, so Agents won’t need to chase for them.
Why is this important?
mio MD, Emma Vigus “effective sales progression is the difference between a property just sitting at sales agreed and getting paid on completion but, it’s time consuming and frustrating and can get overlooked in favour of winning new Listings. mio is dedicated to making sales progression as simple as possible for Agents.”
Iain White, “If every single agent signed up to mio, today, we’d have faster transactions, and fewer fall throughs. The industry will not survive with a 17-week gap between offer and completion. Estate Agents used to turn over their pipeline four times a year but it’s now down to 2.8. You cannot sustain a business on that model. mio requires more collaboration between agents but that collaboration will create a bigger market and that will benefit everyone.”
Find out more about how mio can help you