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A smarter way to manage the home buying process

Lack of transparency and communication routinely jeopardise property transactions and contribute to the UK’s average fall-through rate of 33% – but it doesn’t have to be this way.

Since its introduction in September 2017, combined sales progression and communication tool – mio – has helped to reduce average fall-through rates to 21%, whilst speeding up transactions to exchange from 126 days down to 85 days (as measured from September 2017 to April 2019 across the Cardiff mio community of agents).

Why has mio made such an impact?

With a shared view of the chain and milestone updates (to name just a few), mio breaks down traditional siloes of information and enables collaboration, to create a single version of the truth everyone can rely on as the chain progresses towards completion.

Homemovers can also sign up to the mio app (available on iOS and Android), which allows them to see the status of the chain, communicate directly with their estate agent, and more!

Michelle Hallas, Residential Sales Manager at Allen and Harris comments:

“The app is great for staying in touch with our clients. Not only can they keep an eye on progress updates with a shared view of the property status, but they can message directly through it. One of my current homemovers even prefers instant messaging to phone calls, as she finds it quicker and easier to get a response.”

Want to join your local mio community?

mio is currently available on a 6 months FREE introductory offer, giving you the opportunity to see the real difference it can make to your branch. Click here to find out more!

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