The entrepreneur behind the live chat service Yomdel is to retire from the business.
Andy Soloman, the founder of the managed chat provider, is to remain a so-called ‘brand ambassador.’
Soloman established Yomdel in 2012 and two years later is focussed in on the residential property sector to offer agents the opportunity to be ‘open online’ around the clock.
It now serves around 3,800 estate agent offices in the UK, as well as multiple other sectors, and handles more than two million live chats per year.
“It’s been a roller coaster of a journey from the beginning when I launched Yomdel with just me and three live chat operators, to the slick, technologically advanced business that Yomdel is today. But with loads of investment in innovation and development together with an amazing team, the time is right for me to hand over the reins.
“It is the people that have made Yomdel so special to me, whether it is my long suffering and brilliant business partner Tim Breden, the amazing Yomdel and Brief Your Market staff or our incredible clients and partners.”
Breden is remaining in the business to lead the next phase of its activities.
“Like us, Andy is rightly proud of what we’ve achieved. The challenge for us now is to take the business forward, to innovate, consistently improve and exceed our clients expectations. Our primary focus will be product development, using technological advancements and data to help our clients accelerate growth” says Breden.