Propertymark has named a veteran industry figure as interim chief executive - and says it has a "new strategy."
Nathan Emerson has some 30 years experience in lettings, sales, commercial and auctioneering property, and is a former partner and director at an independent estate agency. Emerson has been a Propertymark board member since 2018 and is a facilitator and mentor at the agency development programme Propertymark Inspire.
His experience is in sharp contrast to that of Tim Balcon, who last week quit as permanent chief executive after just four months.
A statement from Propertymark says Emerson has “a keen interest in modernising the industry” and has been involved in PropTech projects and the House Buying and Selling Working Group. He is also a main board director of industry chairty Agents Giving.
The statement also reveals: "The organisation’s new strategy puts members at the heart of everything it does and the operational changes which are already underway will ensure Propertymark’s services are modernised and members continue to be supported in a way that meets their needs."
Emerson says: “Involvement with Propertymark was my way to give back to an industry I am truly passionate about and I have now been asked to bring my experience and enthusiasm for property agents and what we do to this role. Propertymark is a fantastic organisation that has driven an improvement in standards and made a credible difference on issues that really impact the bottom line, such as securing business rate relief for all agents during the pandemic.
“Over the coming months the focus will be on stability and results. In addition to the Arbon House [headquarters] and London office operations we will be working closely with our committed regional representatives equipping and supporting them further to help liaise and deliver to members.
“I acknowledge Propertymark has had its share of detractors of late and I look forward to not only supporting members but actively engaging and working with the wider industry community proactively to forge a collective voice for the sector as we adapt to the challenges and opportunities ahead.”
Nicky Heathcote, Propertymark's interim chair, says of the new appointment: “There should be no doubt that members remain at the heart of Propertymark’s priorities. Our new strategy focuses on providing value to members, raising industry standards, being a recognised industry voice and future proofing Propertymark.
"We are delighted that Nathan has agreed to undertake the role of Interim CEO. He is well known and highly respected within the industry and has always been results driven. His own experience places him in a strong position to build on the opportunities for the sector and answers the current call from members to have someone from within the industry.”