A law firm says it’s made legal history by integrating the automated voice-activated platform Alexa into its system.
Customers of Simply Conveyancing Property Lawyers can download the Alexa app and are then able to ask the virtual assistant questions and queries about their conveyancing transaction.
The firm - it has offices in Northamptonshire and London and says it uses “some of the best PropTech in the country” - has recently launched digitally signed contracts.
The company’s IT director Ian Strickley says: “This integration of Alexa into our internal system eConvey, will offer additional support and information for our customers on their transaction, 24/7.”
Customers can use Alexa to check on detailed information about the progress of their transaction, request a new quote on a sale or purchase, seek assistance on paperwork and contracts.
“We believe we are the first property law firm to offer this service to our customers. We understand that buying a property can be stressful and worrying so our use of Alexa adds an additional level of support for our customers, on the go or at home” adds Strickley.
Franchise agency group Hunters says its customers can already check the valuation of their home via Alexa, while at the start of last year London-based hybrid lettings agency Vesper Homes gave its landlords a free voice-controlled Amazon Echo Dot - which operates like Alexa - allowing them to ask “When is my rent due?”