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Agency’s big training investment as it bids to be ‘number one on High Street’

A new training and development team has been set up by Connells Group.

It’s designed - in the company’s words - “to provide high quality training for the advancement of employees across the business’s estate agency network.” 

The multi-skilled team is led by estate agency training director Caroline Richings and will deliver “practical support, unique learning experiences and dedicated programmes to enhance performance and hone management and customer service skills.”

One aim is to provide a consistent approach to the company’s training across each of the regions; another, the firm insists, is to ”ensure agents become and remain the first choice for customers on the High Street.”

Richings says: “Training has always and continues to be heavily invested in and we are proud to introduce our newest additions to our training and development team who are charged with engaging the workforce and nurturing those careers within it.” 

She continues: “Connells Group is a company that places a high value on the training provided to all our people and we look forward to rolling out new and improved learning experiences that are designed to give participants practical experience and to improve, mentor and support those within our business.”


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