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Sarah Beeny back in the boardroom, saying online agents will grab 70% share

TV property expert Sarah Beeny says she expects online agencies to take 70 per cent market share in the future - and she has revealed that she is likely to return as a director of Tepilo, the online agency she founded and which is now part of Emoov.

“There are still talks to be had in the new company but it’s more than likely that I’ll return as a director. Quite aside from the business itself, I’m very conscious that the drive at the moment is to have more women in the boardroom of businesses everywhere and that applies to property as much as any other” she says.

Beeny founded Tepilo in 2009 and it operated for around four years as a For Sale By Owner service; it relaunched in October 2013 as an online-only agency and 18 months ago it moved into new headquarters in central London. 


Early this year - some time after Tepilo was sold to the Northern & Shell publishing company - Beeny stepped down as director, but remains the public face of the agency. Last week she was a prominent part of the official statement saying that the agency had merged with Emoov and the online lettings operation Urban.

Now she has told EAT she is more than likely to come back into a management role during what she calls “exciting times” as the new multi-agency set-up takes shape.

“We’re certainly keeping separate individual brands at the moment, so Tepilo will very much continue. Each of the three agencies has its strengths and we’ll be playing to those. We’re three very successful firms so, as they say, if it’s not broken let’s not fix it” she says.

While Beeny says she endorses the widespread description of the new combined company as being second in the ‘online league table’, the offer being made to the consumer is not only as part of a competition with the sector leader, Purplebricks.

“We’re an estate agency, not just an online estate agency, so we’re competing with the entire agency market and not only Purplebricks. Our emphasis at Tepilo has always been to put the customer first, to make the process as easy as possible for them - and that’s why we’re competing with High Street agencies as well as online ones” she says.

The new three-agency company announced last week will have Emoov founder Russell Quirk as chief executive and Frank McGlade, formerly of Just Eat, as chief financial officer. 

The merged entity says it has £15m in ‘new money’ including some from Northern & Shell, Tepilo’s largest shareholder. As we reported some weeks ago, there will also be Channel 4 investment from its Commercial Growth Fund. A statement from the new company says this funding is “in addition to Tepilo’s existing relationships with Northern & Shell’s publications and extensive advertising inventory via Sky, Channel 5, Express and Mirror newspapers.”

Beeny says she has been encouraged by recent statistics - produced by industry analyst Mike Del Prete - that the online sector now accounts for around 7.1 per cent of properties listed for sale. The figure came from Del Prete’s breakdown of Rightmove listings for April which showed significant growth for onliners in the first four months of this year. 

“If it’s 7.1 per cent then that’s real growth and it’s obvious that the snowball is coming down the hill and is building momentum. There will never be 100 per cent online agency listings because it’s a huge market place and many sellers will always want a more intensive kind of treatment” she says.

“However, it’s reasonable to say there could be 70 per cent of homes sold online. There’s room for lots of players in the market but there’s no room for ones that aren’t customer- focussed. High Street agents that aren’t good are going to catch a cold” claims Beeny. 

Meanwhile this afternoon it's been announced that Adam Day - who a year ago joined easyProperty - has quit the agency to join the newly-merged Emoov/Tepilo business. 

Poll: Is Sarah right? Could online agencies one day have a 70% share?


  • Sally Jones

    Oh my God how is this woman being allowed to bleet on about absolute rubbish in such a public arena. Her company failed and she thinks we are all interested in what she has to say! Of course she will say that online agents will take 70% of all houses sold because her company was an (failed) online estate agency and she is still hoping for a job on the board of Emoov. Is it only me that sees this or is everyone else blind!

    How are EAT allowing such rubbish to be published . . . it must be a quiet news day. Why not publish articles on how good high street agents are and the fact that no online agents will match the quality service a high street agent could provide . . . but no, this isn't interesting enough. Purplebricks have been accused of writing their own reviews and providing poor customer service but yet they still take up the majority of news articles because for some reason you guys think we all want to read about them!

  • Andrew Ireland

    Firstly, well done Sarah Beeny for the entrepreneurial guts to get Tepilo off the ground during a crash.
    Secondly, given that so many negotiators are women; why aren't more women on the boards of our great real estate companies? I well remember one of the toughest interviews I ever had was with Victoria Mitchel, the driving force behind Savills in the early days and look what she achieved for that particular brand? (Yes she did offer me a job).

    That said, as a plod bank valuer; I get to hear all horror stories from vendors concerning bad agency practice. Tepilo doesn't get many plaudits shall we say, in fact most of their clients have to be gently peeled off the ceiling after recalling their experiences.

    What the online sector has to square is the issue of service provision and achievement of full market value without the boots on the ground. So far they appear to be visibly failing in that respect.

    So 70% market share for on line agency? Well not any time soon; rather like the coming of the driver-less car.

  • icon

    buy cheap, buy twice-its a con.

  • icon

    She does talk rubbish ! and the name ! "Tepilo" my god where does that come from ????
    I would never do business with a company called Tepilo
    it means nothing at all !
    I can get local agents for less and with a high street shop ! she does talk so much crap !


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