The Royal Institution of Chartered Surveyors has launched a comprehensive guide to what it calls “the responsibilities of residential property agents to ensure they are working to the highest ethical and professional standards.”
The document is the sixth edition of the RICS’ famous Blue Book - formally called UK Residential Property Standards.
The 37-page guide covers the Real Estate Agency Code, estate agency and brokerage and real estate management: RICS professional statement; standards and ethics; activities before securing instructions; how to act for the seller when marketing the property and implementing the sale or lease; how to act for the buyer; and acting for the landlord. It also covers ending the instruction.
The Blue Book is supported by both the NAEA Propertymark and ARLA Propertymark.
You can see a copy of the guide, which comes into effect immediately, here.