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Property valuation calls to agents increased significantly during spring

Calls made to estate agents to book property valuations increased by 26% this spring, according to telephone answering service Moneypenny.

Enquiries made to estate agents via Moneypenny surged in the last three months when compared to March, April and May 2016.

In a study of its property calls, the firm also identified that calls to request property details increased by 9% during the same period, while calls to book viewings increased by 8%.

"It’s encouraging to see such a large increase in people wanting to book valuations for their properties this spring," says Samantha Jones, commercial manager at Moneypenny and a frequent guest contributor to Estate Agent Today and Letting Agent Today.

“The ‘let’s sit tight’ attitude of last spring is ebbing away as home sellers and buyers return to market," she says.

Jones adds that despite political changes and uncertainty, people's needs don't change and so the market has to 'move on'.

Moneypenny also reports that property valuation calls from landlords made to agents increased by 13% when compared to last spring.

“Calls are a good barometer of how an industry is faring, as it shows people taking affirmative action in the buying-selling process," Jones explains.

"We expect the rise in people calling to book viewings to continue to climb over the summer months.”

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