Oystons Limited, trading as Oystons Estate Agency, has removed reviews of its service from its Facebook page after a complaint to the Advertising Standards Authority.
The agency has branches in Blackpool, Cleveley, Fleetwood and Preston.
“We received a complaint about whether six reviews, that appeared on the Facebook page for Oystons Estate Agency (four of which awarded five stars to the advertiser), were genuine and could be substantiated” says a spokesman for the ASA.
“We approached the advertiser with the concerns that had been raised. It removed the reviews, except for one, and provided evidence to demonstrate the remaining one was written by a client” he says.
The ASA says that as the other reviews had been removed “we considered that the matter had been resolved and closed the case informally on that basis.”