Despite a controversial reorganisation taking some months and still underway, Countrywide has been recognised as one of Britain’s best employers in a survey of Business Services and Supplies companies.
The survey - an annual exercise undertaken by City firm Bloomberg - assess performance through a large sample of 15,000 employees of the 400 firms with over 500 staff each.
Employees are consulted anonymously through online panels, enabling staff to openly state their opinions with the firm knowing or influencing the views.
There are 25 sectors and Countrywide, which is by some margin Britain’s largest agency group, came in at number 10 in the Business Services and Supplies sector.
Bloomberg describes the evaluation criteria like this: “The willingness to recommend one’s own employer was considered the most important aspect of our assessment; this metric is based on the theory of the Net Promoter Score. We asked a question requiring an answer on a scale of 0 to 10, where 0 means ‘I wouldn’t recommend my employer under any circumstances’ and 10 means ‘I would definitely recommend my employer’. A second aspect to our assessment involved asking employees to mention good or bad employers in sectors/industries besides their own.”
Overall the survey company Statista assessed 1,600 firms, but included only the top 400 in the analysis of employees’ views. Overall, Countrywide came in at number 354.
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