Paralympian Libby Clegg has set out recommendations that may provide food for thought for agents showing properties to buyers with visual impairments.
Clegg, a sprinter who won silver in the London 2012 Paralympics, is registered blind and has a condition known as Stargardt’s Macular Dystrophy.
She is supported by ESPC, a property marketing company in East Central Scotland, and has prepared a video to show agents how to assist those with visual-impairments when they are searching for a home.
Her tips for agents include:
- If your customer is partially sighted, offer a property with lots of natural light and openness;
- help find properties where light switches and other electrical sockets are easily accessible in each room;
- for some buyers, stairs might be an issue so ask if they’re more interested in bungalow options or properties with lift access;
- ensure suggested homes offer easy access to the kitchen/bathroom/living room or other areas they would utilise the most to maximise ease of movement;
- ensure the flooring is on one level throughout each floor of the property to avoid any potential tripping hazards;
- invite the buyer to bring somebody they trust along to viewings to ask questions that might require a more personal point of view;
- make sure to read through the contract or any additional paperwork with the customer to ensure they fully understand what legal processes are involved.
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An excellent initiative. Well done, Libby.
This is certainly something which estate/letting agents probably don't pay enough attention to. Catering to each individuals needs in this industry is vital!
Helpful and useful advice's !! Every agent should have a look!! Bravo Libby..!!
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