Three agents have been announced as winners of The ESTAS Agent of the Month competition - with Butters John Bee the victor in the estate agent category.
Each of the three agents secured their success courtesy of ratings from their clients who completed The ESTAS online survey rating the level of customer service they received from their agent.
“We were delighted to pick up the Award for the month of July and I feel proud of the Butters John Bee Alsager team. Customer eervice is a key part of our pledge to clients and this award proves we are delivering what we promise” says John Hodge, branch manager at Butters John Bee Alsager.
Bristol Property Centre won the Letting Agent ‘Landlord’ category and Caridon Property from Croydon took the Letting Agent ‘Tenant’ title.
“Awards such as these really do improve the standards of the industry and show landlords that there are letting agents who will work hard to deliver results. Our main aim is too always listen to the customer and tweak our service to fit around the needs they have as no two landlords are the same” explains Ashley Day, director at Bristol Property Centre.
Lora Bencheikh, portfolio director at Caridon, says: “Our ethos has always been to treat tenants with respect and deal with requests or issues with speed and efficiency. This has a beneficial effect on the way the properties are cared for by tenants and is a comfort for the landlords that we deal with.”
Simon Brown, managing director at The ESTAS says: “The competition pitches the top agents in the UK against each other to find out who is the ‘Best of the Best’ for customer service. The ultimate prize is to win at The ESTAs next April but we want to give agents recognition for their efforts throughout the year”.
For more information about The ESTAS, visit www.theestas.com