Estate agents have received a substantial thumbs up from a large survey of 1,990 people.
On top of that, the survey was commissioned by a body that in the past has been highly critical - the consumer group Which?
The survey - conducted in June but with results released today - shows that 65 per cent of the public are fairly or very satisfied with estate agents.
Only 16 per cent are fairly or very dissatisfied. The remaining 19 per cent do not feel strongly either way.
However, of the house transaction service providers included in the Which? survey, agents came well below mortgage lenders who topped the chart with 77 per cent satisfaction.
Also better than estate agents were conveyancers, who scored 72 per cent, mortgage brokers on 71 per cent, and surveyors on 69 per cent.
In the past Which? has been sharply critical of parts of the estate agency industry over the size and display of fees as well as quality of service.