The Property Ombudsman (TPO) scheme has announced that its first ever conference will take place in October.
‘Raise Your Standards’ is being launched with the aim of improving standards of customer service within the property industry.
TPO Ltd’s vice-chairman, Gerry Fitzjohn, has confirmed that the conference will provide attendees with four hours of Continuous Professional Development via guest speakers and practical workshops.
“TPO work in a field that is continuously developing with new legislation and regulation being introduced all the time, therefore education is key,” Fitzjohn says.
Outgoing Ombudsman Christopher Hamer says that ‘Raise Your Standards’ will be a great way to wrap up his term at the helm of TPO.
“My successor should be appointed by then so this will present a great opportunity for attendees to meet him or her,” he says.
Comfirmed speakers include:
- James Munro: Team Leader, National Trading Standards Estate Agency Team
- Leon Livermore: Chief Executive, Trading Standards Institute
- Tim Wakelin: Property Industry Trainer, Speaker and Consultant
- Robert Bolwell: Head of Landlord and Tenant Department Dutton Gregory Solicitors
TPO says that more speakers will be confirmed in the coming weeks.
‘Raise Your Standards’ will take place on October 14 at the National Motorcycle Museum in Solihull.
Further information can be found here.