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Research presented exclusively in Estate Agent Today shows that over the past six years basic salaries for most agents have risen by 10 to 25 per cent, with OTE payments showing much greater rises, typically from 20 to 80 per cent.

A survey compiled by Rayner Personnel has assessed basic salaries and OTE earnings for 12 grades ranging from trainee negotiator to managing director.

The six year analysis shows that the more senior the position the bigger the percentage increase, with OTE rising faster than basic except at the most junior levels.

The results are as follows. The figures are for now, 2014, and show the increases since 2008 in brackets.

The full report by Josh Rayner of Rayner Personnel follows beneath these figures

Trainee Negotiator Basic: £12k-£15k (up 25%) OTE: £18k-£20k (up 5%)

Land/New HomesNeg Basic: £18k-£22k (up 22%) OTE: £32k-£35.5k (up 11%)

Negotiator (12 months) Basic: £15k-£16k (up 6.5%) OTE: £20k-£25k (up 25%)

Senior Neg/Valuer Basic: £16k-£19.50 (up 8%) OTE: £30k-£50k (up 56%)

Assistant Manager Basic: £18.5k-£22k (up 15%) OTE: £40k-£60k (up 58%)

Branch Manager Basic: £25k-£28.5k (up 12%) OTE: £50k-£75k (up 80%)

Lettings Manager Basic: £25k-£28.5k (up 14%) OTE: £50k-£70k (up 27%)

Mortgage Advisor Basic: £25k-£28k (up 12%) OTE: £50k-£70k (up 40%)

Regional Director Basic: £50k-£80k (up 37.5%) OTE: £120k-£180k (up 50%)

Managing Director Basic: £80k-£150k (n/c) OTE: £250k+ (n/c)

What is a good estate agent worth by Josh Rayner

Since the mass exodus of 2008 when throngs of estate agents were unceremoniously laid off or left the industry in search of greener pastures, only a handful have returned. Recognising that a dearth of experienced property professionals is as big a growth constraint as the limited supply of properties for sale, savvy estate agents are holding on tight to top performers, locking them in with the prospect of accelerated career progression, generous incentives (over and above commission) and even shares in the company.

This presents a challenge for industry headhunters. Joshua Rayner of Rayner Personnel explains, At this time of year senior people already built up a sizeable pipeline. They are understandably reluctant to move and lose that commission. We've got clients who are desperate for talented property professionals to capitalise on the opportunities arising from a rising market but are having to work very hard to tempt good people to consider fresh opportunities.

Agents are finding that while it's not hard to recruit trainees and disillusioned career switchers with little or no property experience, it's considerably more difficult to find experienced property professionals with proven track records. The skilled people firms seek are normally working for one of their competitors and the best way to attract these prized, high calibre individuals is to headhunt. But success will depend on whether the overall package they are offering is attractive enough to justify jumping ship. So are you paying enough

Analysis of salary trends by Rayner Personnel over the past six years shows that generally, the more senior the position the bigger the percentage increase, with OTE rising faster than basic except at the most junior levels.

Innovative Midlands agent Newmans is pioneering a business model, which is the norm in many other parts of the world such as the US, Australia and South Africa under which far from receiving a guaranteed salary and perks, negotiators are paid solely on results. Unlike the traditional UK estate agency model of employed negotiators, Newmans' self-employed associates work under an established brand name but effectively run their own business. Much like a franchise - but without the upfront fee - they receive back office admin and marketing support, freeing them to focus on fee-earning activities. As Newmans bears all the overhead costs, everything an associate earns goes in their pocket.

While associates typically bear an initial period of two to three months with no income while they build up a sales pipeline, once they start earning commission rates are spectacularly high - between 36% and 50% based on sales volumes - compared with the average employed agent's 4%.

Entrepreneurial managing director Sean Newman pioneered the concept some two and a half years ago and it has proved hugely successful. Homeowners like the idea of dealing with the business owner and I find it attracts a higher calibre individual, he explains. They're ambitious, self-motivated high flyers who want to run their own business and earn good money rather than work for someone else and have a limit on their earnings. In my experience, the majority of self-employed Newmans associates earn at least double what they would as an employee.

But he adds It's not only about the money. Some people don't particularly care about earning more but want to work fewer hours. Others want the flexibility. What they all have in common though is the desire to control their own destiny.

To ensure high standards are maintained, Sean insists all recruits who are new to the industry undergo Estate Agency All-Stars' comprehensive five-day training course. The associate bears half the cost because as Sean says: I'll invest in people who are prepared to invest in themselves. It shows they're serious about building a new career and means they can hit the ground running.

Sean follows the same model for the ten licences he holds for upmarket firm Fine and Country, which specialises in the upper quartile of the market. He reports: My associates are earning some serious money considering we're in the Midlands, not London. While a Newmans associate can comfortably earn £100,000 a year that could be closer to £200,000 with Fine and Country.

Newcomers like Purplebricks, which proclaims itself to be the first 24 hour estate agency', aim to disrupt the property industry with its internet-based service and low fees. It is too early to predict with any certainty what impact it will have but Josh Rayner's view is that: I feel that eventually, like everything, online estate agents will take a larger share of the market in years to come but as a traditionalist I feel there will always be a place for the high street agent.

Many people are unwilling to entrust the biggest financial transaction of their lives to an online-only service - they find it too impersonal and want the reassurance of a human touch.

The internet may offer cost-savings and the convenience of around-the-clock accessibility but many people will be unwilling to entrust what is usually the biggest financial transaction of their lives to an online-only service - they find it too impersonal and want the reassurance of a human touch. People buy people and I believe that will never change.


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    In your case you have achieved both, well done ;)

    • 18 June 2014 12:46 PM
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    If you are a high St agent I have to wonder how successful you are, I'm guessing you must be a market leader to feel qualified to criticise me in this way However, I think you are now just using semantics to disguise the fact that you agree with my point which is that a good negotiator makes a huge positive difference. The fact that you attach negative connotations to the word 'selling' shows you don't understand the context which is to 'effect a sale' not pressurise or alienate people. That said the communication and relationship building skills the great negotiator possesses, as well as their knowledge and experience, is what adds the value and more than justifies a higher fee than an online only agent.

    • 18 June 2014 12:45 PM
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    Oh, and it's not 'Anonymity that tends to remove credibility', but what you say!

    • 18 June 2014 08:45 AM
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    [i]'You see most people buying property need help to order their thoughts and left on their own often make bad decisions'[/i]


    Actually, I'm a high street agent, and I think you have a lot to learn both about people and about agency. The vast majority of people that I've dealt with in close to 30 years in this business know when they have found the right property. The fact is that they may enquire about and view properties that are not suitable for their needs (as is often the case) before your 'star' negotiator shows them one that they decide does suit those needs, does not mean that they have been 'sold' to. Actually, if you really want to know what makes a good negotiator, it's matching a buyers requirements as closely as possible to your available stock, and 'selling' them on the idea of a viewing, and then if they decide they like the property, getting the best price for the seller.

    Let me ask you a question, 'What does an estate agent do' I would guess your answer would be 'an estate agent sells houses' which would be wrong, the correct answer is 'an estate agent sells a service to someone that wants to sell their house' Have a little think about the difference!

    • 18 June 2014 08:44 AM
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    Actually, I've decided to teach you something. So, you think properties are bought on the basis of passive marketing. Ok, so riddle me this, how come the majority of properties great negotiators sell are ones they suggest not ones the buyer enquiries about Equally a great negotiator has a minimal fall through rate because they know and understand their clients needs. You see most people buying property need help to order their thoughts and left on their own often make bad decisions. The reason you want evidence is obvious, you have never been or have ever worked with a great negotiator. Also if you reply please be polite or you won't be posting on EAT anymore

    • 17 June 2014 23:12 PM
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    I'm guessing you are an online agent right Anonymity tends to remove credibility, don't be shy, have the courage of your convictions

    • 17 June 2014 22:56 PM
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    As usual Mr Shinerock, you show a total lack of understanding of the property market. We can present a case, sell the idea of viewing a particular property, sell the lifestyle it may offer, but ultimately homes are brought rather than sold. It is an emotive decision! If a buyer is pushed into a decision that is wrong for them, the sale will fall through, as they have ample time to change their mind.

    The real 'fundemantal misunderstanding' that you need to come to terms with is that price achieved has more to do with the effectiveness of the marketing than any other factor. There is not one shred of evidence that a high street agent will achieve a better price than an online agent!

    • 17 June 2014 11:03 AM
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    The most important thing traditional agents need to do on order to beat online competitors is to dispel a fundamental misunderstanding commonly held by sellers. Which is that property is generally bought not sold.

    Ultimately the value of a real agent is the ability of their negotiators to get more money and achieve a quicker more reliable sale than if buyers are left to their own devices via online agents or private sales.

    Private sales and internet agents open sellers up to poor quality buyers and bargain hunters. The question that agents need to pose to sellers is 'which pool do you want to swim in, the smelly infected one or the open ocean'

    As far as how you pay your people is concerned, in my view, it's nowhere near as important as how you run your business

    • 16 June 2014 11:05 AM
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