The head of an online agency has mocked the old men running the forthcoming OnTheMarket portal for banning online agents while allowing what he calls high-charging traditional agents some of which have dire customer service.
The chief executive of OnTheMarket, Ian Springett, has said he will not allow online agents' properties to be listed on the new portal - formerly known as Agents' Mutual - and has accused them of being a bit of a con and parasitic.
Now Adam Day, director of online service Hatched, says there is not the fundamental difference between online and traditional agents that Springett makes out.
We have fully trained employees that visit and meet with clients at their properties, face to face. They measure up and take photos at every single property we market. We arrange the viewings, we get feedback, we negotiate to get the best price for the client and we see the sale through to the end. We just charge in a different way, which allows us to save clients around 80 per cent compared to a traditional estate agency claims Day.
We are members of the National Association of Estate Agents .... We are also recognised as estate agents according to the Estate Agents Act he continues in an open letter.
Day concludes by saying: It's about time the estate agency market had a shake-up. And it's about time the old men in their shiny suits, flash company cars and fat tie knots step aside. There's a new, modern, 21st century wave of estate agents around.