Estate agency customer service appears to be improving, a mystery shopper exercise has revealed. Market research firm KnowYourMarket has unveiled its latest...
Archive
Housing minister Jacob Young recently scotched rumours that the property portal proposed in the Renters (Reform) Bill would remove the need...
18 May 2024
From: Features
Rightmove has revealed details of its latest anti-money laundering (AML) webinar. The next event, in partnership with FCS Compliance, is titled 10...
17 May 2024
From: Breaking News
If you’re thinking about becoming an Estate Agency franchise or converting your existing estate agency business to a franchise, here we...
16 May 2024
From: Sponsored Content
Estate agents and lettings agents have a legal obligation to protect themselves from money laundering and as such you must recognise...
13 May 2024
From: Sponsored Content
Managing tenant deposits is a crucial part of any letting agent’s responsibilities. Ensuring compliance with regulations and safeguarding both landlord and...
08 May 2024
From: Features
For most of us, estate agents are key when it comes to the biggest sales and purchases of our lives. With the...
04 May 2024
From: Features
A property consultancy is calling for improved accreditation for Energy Performance Certificate assessors. Re:solve Real Estate - which specialises in commercial property...
24 April 2024
From: Breaking News
In this latest article from the team at Iceberg Digital, they discuss how the digital realm is transforming Estate Agency. The...
24 April 2024
From: Breaking News
A veteran PropTech figure with extensive experience of working at leading estate and sales agencies has told the government to act...
22 April 2024
From: Breaking News
The Relocation Agent Network (RAN) has named Smart Compliance as a preferred supplier. This partnership is a continuation of a collaboration that...
17 April 2024
From: Breaking News
Regulated firms across all sectors will be well aware of Know Your Customer (KYC) checks and their importance in combatting financial...
13 April 2024
From: Features
An anti-money laundering (AML) expert has queried why there is a reluctance among estate agents to accept and follow AML responsibilities. It...
12 April 2024
From: Breaking News
2023 was the highest year on record for ‘rental scam’ searches in the UK, with an increase of 11% from 2022...
06 April 2024
From: Features
In his third and final article in this 3-part series, David Beaumont looks at the legal statues of Material Information Guidance. ...
06 April 2024
From: Features
Estate agency software provider Street.co.uk has launched a fully automated and integrated Property Information Questionnaire (PIQs) that can be accessed directly...
27 March 2024
From: Breaking News
In the first of a short series of articles, David Beaumont, managing director of Compliance Matters, casts a professional eye over...
23 March 2024
From: Features
Financial crime within the property sector is on the rise and the stats are alarming. According to data from Apex Bridging,...
23 March 2024
From: Features
As you begin the process of property transactions in the UK, it's important to understand potential pitfalls that may result in...
16 March 2024
From: Features
Propertymark updates Property Information QuestionnairePropertymark has updated its Property Information Questionnaire (PIQ) in light of the latest part B and C...
05 March 2024
From: Breaking News
“I like finance. I find it intellectually interesting – there’s lots of numbers and that’s great.” That sentence coming out of the...
02 March 2024
From: Features
OneDome is offering free digital know-your-customer (KYC) and anti-money laundering (AML) checks for estate agents using its various home buying services. The...
28 February 2024
From: Breaking News
Digital compliance specialist SmartSearch can help estate agents comply quickly and efficiently Around one in five estate agents are not registered for...
24 February 2024
From: Features
HOP (the Home Owner’s Passport) has released its upgraded material information report to support agents with Trading Standards compliance. The list of...
07 February 2024
From: Breaking News
Client compliance platform Thirdfort has launched its updated Secure share product to help estate agents boost referrals through the secure sharing...
06 February 2024
From: Breaking News
There’s no question that trust is the bedrock of any longstanding client relationship. It is built on delivering on your promises...
03 February 2024
From: Features
The benefits for letting agents to outsource their client accounting is well documented, however with an increasing number of options available,...
31 January 2024
From: Sponsored Content
Rightmove and FCS Compliance have launched the latest in their series of anti-money laundering (AML) webinars. The events are free for Rightmove...
19 January 2024
From: Breaking News
After a difficult 2023, the property market has been buoyed by a triple-boost in the early days of 2024. According to the...
12 January 2024
From: Breaking News
Estate and letting agents are being urged to take data protection rules more seriously. It comes as the Information Commissioner’s Office (ICO)...
04 January 2024
From: Breaking News
The Register of Overseas Entities has hit the 30,000 registration milestone. The register, which is administered by Companies House, came into force...
03 January 2024
From: Breaking News
The Able Agent has launched a Consumer Protection Regulations (CPR) guidance short course to support agents amid new Trading Standards material...
18 December 2023
From: Breaking News
Two London firms have been expelled from The Property Ombudsman (TPO) for failing to pay compensation to consumers. This brings the total...
14 December 2023
From: Breaking News
Anti-money laundering platform (AML) Credas Technologies has launched a material information function, helping estate agents to get ahead of the latest...
11 December 2023
From: Breaking News
I think we can all agree that the National Trading Standards Material Information reforms are a good thing for the property...
06 December 2023
From: Sponsored Content
The Guild of Property Professionals has launched a new learning platform to help boost agent knowledge and skills. It includes the Guild's...
06 December 2023
From: Breaking News
The Guild of Property Professionals is urging estate agents across the UK to be on high alert as cyberattacks targeting the...
29 November 2023
From: Breaking News
Estate agents spend almost half their working day chasing or being chased for issues as a new report highlights concerns about...
24 November 2023
From: Breaking News
Rightmove has launched a course for estate and letting agents to help them understand and remain compliant with the Consumer Protection...
24 November 2023
From: Breaking News
The role of a residential landlord has changed considerably over the years. What was once a relatively straightforward means of generating...
18 November 2023
From: Features
Digital transformation is now happening at a monumental pace, and dependence on technology is growing to new heights. In fact, the...
13 November 2023
From: Breaking News
The conveyancing process has been highlighted as a key pain point among buyers in the property transaction process. Research by anti-money laundering...
02 November 2023
From: Breaking News
A client account is essential to your lettings business, but the rules and regulations you need to follow to keep this...
26 October 2023
From: Sponsored Content
The government should reverse some of its latest energy efficiency policies so owners, landlords and tenants can enjoy cheaper fuel bills The...
25 October 2023
From: Breaking News
Leading digital compliance firm SmartSearch has launched an innovative new solution to help professionals working within the UK property sector to...
30 September 2023
From: Features
Compliancy expert Legal Eye has launched a new product to help agents ensure they are properly following all rules and regulations. Its...
19 September 2023
From: Breaking News
Introduced to Parliament in May, the Renters (Reform) Bill seeks to improve the private rental sector for both tenants and landlords....
15 September 2023
From: Sponsored Content
Check out some of the latest charitable endeavours from agency and property brands this week. If you have a charitable event or...
15 September 2023
From: Breaking News
As money laundering compliance marks its twentieth year, more and more estate agents are being fined for breaches of HMRC’s ID...
09 September 2023
From: Features
Propertymark has doubled its regional conference programme for 2023. Working in partnership with Rightmove, the agency trade body will now host 10...
30 August 2023
From: Breaking News
Belvoir Group PLC has expanded its financial services network with the acquisition of MAB (South West) Ltd for £1m. This follows...
30 August 2023
From: Breaking News
By Dawson Scott, CTO of Reapit. As the Chief Technology Officer of Reapit, I have always held the view that the privacy,...
19 August 2023
From: Sponsored Content
In recent years, the UK private rented sector has witnessed a significant increase in government regulation aimed at raising standards for...
12 August 2023
From: Features
At iamproperty we are excited to share the announcement of our future innovation strategy and vision, continuing our commitment to transform...
10 August 2023
From: Sponsored Content
The Council for Licensed Conveyancers (CLC) has warned it is receiving “too many complaints” about breaches of undertakings by solicitors. The regulator...
09 August 2023
From: Breaking News
Client onboarding and verification tool LandmarkAgent has announce a strategic partnership with CRM provider Street.co.uk. The collaboration will enable agency users to...
09 August 2023
From: Breaking News
Whether you realise it or not, APIs have helped make your day possible. Reflect on everything you’ve done today online. On your...
04 August 2023
From: Breaking News
Agents are being urged to increase their efforts when it comes to checking documents to avoid potential claims. Paul Offley, compliance officer...
02 August 2023
From: Breaking News
Housing Minister Rachel Maclean MP is probably looking forward to her summer break this year. But wherever she's going and whatever she's...
29 July 2023
From: Features
Sales management hub mio has launched a new video series featuring compliance consultant and industry trainer Michael Day from Integra Property...
26 July 2023
From: Breaking News
The average anti-money laundering (AML) fine issued to estate agents for non-compliance so far during 2022/23 has already crept beyond the...
19 July 2023
From: Breaking News
Parts B and C of Material Information guidance are on the horizon and expected to come into play this autumn. I caught...
15 July 2023
From: Features
Tackling economic crime is part of the day job for estate agents. But how can the latest digital ID tools help...
12 July 2023
From: Features
CRMs can be superheroes for your business, but not all of them possess the necessary powers to save the day. As...
11 July 2023
From: Sponsored Content
Propertymark is working with an Anti-Money Laundering service to stage a webinar for agents wanting to know more about compliance. At the...
10 July 2023
From: Breaking News
Rightmove has revealed details of a series of webinars throughout July for agents that are focused on legislation and compliance. A number...
30 June 2023
From: Breaking News
Self-employed agency brand eXp has unveiled a new approach to attract recruits. Speaking at the end of the eXp UK roadshow last...
29 June 2023
From: Breaking News
Step right up and witness the extraordinary world of Estate Agents as they embrace the power of biometric checks, turning the...
28 June 2023
From: Features
Just one agent was expelled from The Property Ombudsman (TPO) redress scheme in the latest quarter. TPO has revealed that Price Point...
27 June 2023
From: Breaking News
CRM provider Street.co.uk has partnered with Smart Compliance to give agents access to its tools. With the integration of Smart Compliance into...
26 June 2023
From: Breaking News
Anti-money laundering (AML) specialist FCS Compliance has unveiled the latest in its series of collaborative webinars with Rightmove. The next session on...
26 June 2023
From: Breaking News
Purplebricks ended its life on the stock market with a share price of 0.30p. It comes as the controversial online brand officially...
16 June 2023
From: Breaking News
Providing material information upfront could help agents charge higher fees and even reduce their carbon footprint, while those not complying could...
14 June 2023
From: Breaking News
HMRC data showing more than £1m of anti-money laundering (AML) fines to estate and lettings agents should be a “wake-up call”...
13 June 2023
From: Breaking News
Landmark Information Group has partnered with payment processor Shieldpay. The partnership aims to provide faster and more transparent conveyancing payments. Shieldpay’s digital platform,...
07 June 2023
From: Breaking News
Olympic sailing gold medallist Eilidh McIntyre has embarked on a new adventure as she joins Henry Adams estate agency. Eilidh, who won...
31 May 2023
From: Breaking News
Following publication of the Renter’s Reform Bill and the media coverage surrounding it, many agents and their landlords will understandably have...
27 May 2023
From: Features
The Able Agent has launched a white label training platform for firms to provide more branded and personalised content. The product, In-House...
25 May 2023
From: Breaking News
The team behind the Best Estate Agent Guide is set to host an inaugural series of roadshows. The EA Masters team is...
16 May 2023
From: Breaking News
Amidst mounting regulatory pressure and the escalating threat of financial crime, property firms must embrace innovation to protect themselves and their...
13 May 2023
From: Features
Rightmove’s Level 3 Certificate for Estate and Lettings Agents (CELA) has been officially recognised by trade body Propertymark, alongside Propertymark Qualifications. The...
09 May 2023
From: Breaking News
Property fraud is a significant risk for agents, particularly as fake IDs become increasingly prevalent, and the economic climate remains challenging....
06 May 2023
From: Features
Letting agents are between a rock and a hard place when it comes to opening a client account and getting Client...
06 May 2023
From: Features
Despite most businesses across industry now adopting some form of digital alternative to traditional work methods, many in the private rental...
03 May 2023
From: Features
Landlords are exiting the market in droves. According to an accountancy firm who analysed HMRC data, 70,000 buy-to-let landlords left the sector...
29 April 2023
From: Features
A new product to help agents meet their anti-money laundering (AML) responsibilities has launched. Lifetime Legal has unveiled Smart Compliance, which advises...
21 April 2023
From: Breaking News
Sales progression service ASAP has launched a new anti-money laundering (AML) product to help agents comply with due diligence requirements and...
20 April 2023
From: Breaking News
Agents are being reminded to conduct health and safety checks on their listings as well as in the office. This is according...
18 April 2023
From: Breaking News
The dreaded ‘C word’ – compliance – has been facing Estate Agents for years now and it’s not going anywhere. Looking ahead...
15 April 2023
From: Features
New data shows that a large majority of compliance professionals are worried about the crypto-currency related money laundering. The survey, which gathered...
14 April 2023
From: Breaking News
The issue of conditional selling in estate agency has hit Westminster. There have been several reports in recent months about agents requiring...
11 April 2023
From: Breaking News
Lawyers are warning of a growing number of incidents of septic tank conveyancing negligence, which could prove costly for homebuyers. House buyers...
03 April 2023
From: Breaking News
As an estate agent, you know that securing the sale is just step one of a successful journey. But with issues...
01 April 2023
From: Features
One of the main advantages of a PropTech solution is being able to automate the time-intensive and repetitive jobs that employees...
24 March 2023
From: Breaking News
Deepak Chandrababu is no stranger to problem-solving. He’s been doing it for 25 years. As Chief Operating Officer of Technology Blueprint Ltd....
15 March 2023
From: Features
With no ease up on the cost of living crisis, understandably many agents’ primary concern is whether or not their tenants...
11 March 2023
From: Features
SmartSearch, the UK’s leading provider of digital compliance, has published an agenda-setting whitepaper to highlight the anti-money laundering shortcomings and sanctions...
25 February 2023
From: Features
The Guild of Property Professionals has issued a reminder to agents about the importance of their websites remaining compliant. The property network...
17 February 2023
From: Breaking News
A new instant messaging platform has been launched that aims to change the way estate agents manage communications with customers and...