Estate Agent Today
Today's Headlines:
House prices fall or rise (take your pick)
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House prices went up slightly – by 0.4% – in July, the Land Registry has reported. It
Knight Frank stay quiet after conman is jailed
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A tenant who faked his identity when renting through Knight Frank has been jailed for three
Rich overseas buyers keep prime London market aloft
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Chinese buyers are expected to replace Russian investors as major players in the prime central London
Moving occasion: today's the day!
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The most popular moving date is today, September 1, the Post Office has revealed. The two next
Prospective first-time buyers sink to new low
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The proportion of buyers expecting to buy for the first time in the next 12 months
Housing market 'edging towards double dip' claim
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Net lending plummeted in July to the second lowest monthly figure since records began in 1993,
Henry Pryor Blog
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Welcome to a new monthly blog by Henry Pryor, estate agent turned entrepreneur, inventor and expert
Rightmove profits climb 39% as more agents sign up
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A rise in the number of agents and an overall willingness to pay more to Rightmove
Portal creates new 'check out your competition' stats
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Property portal Home has created some new statistic pages on its site which we reckon will
Six in ten mortgages are now for house purchase
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The proportion of mortgages being taken out for purchases, as opposed to remortgages, is at its
News Story
Which? welcomes launch of 'private sale' site iSold
Monday 8th March 2010Consumer watchdog Which? has welcomed the launch of iSold, describing it as giving consumers the chance to sell their own homes.
At the same time, iSold is now appearing on Rightmove, which bans private sale by owner sites. iSold does, however, perform some estate agency services even at its cheapest package, as currently defined, including providing For Sale boards and making valuation visits.
Rightmove's commercial director Miles Shipside said: “Rightmove has a strict policy of not allowing private vendors or companies who are not estate agents to advertise on site. We have refused advertising to many as we have criteria in place which all sales, lettings and online agencies must meet. We were satisfied that Spicerhaart’s iSold agency provides an estate agency service to its vendors, with local staff from the Bristol area ensuring compliance with relevant consumer protection legislation including the Estate Agents and Property Misdescriptions Acts, and Ombudsman membership.”
It is believed that the Property Ombudsman scheme felt that it had no alternative than to accept iSold as a member.
The Which? article is headlined: “Sell your own home for £999 with Tesco” and “New website offers commission-free homes”.
The article says: “Tesco has teamed up with estate agent Spicer Haart to launch a new property website that offers consumers the chance to sell their own homes for a flat fee of £999.
“Typically, estate agents charge customers commission of between 1% and 2% of their property’s final sale price – fees that can reach many thousands of pounds. Therefore, iSold.com claims that consumers who choose to sell their homes using its online service could make substantial savings.”
Under a further headline, “Selling your own home”, the article continues: “Selling your own home could certainly save you money – and the higher your property’s value, the more cash you stand to keep in your pocket,” says Which? Money editor James Daley.
“It’s also nice to see a site like this launching now, in light of the Office of Fair Trading’s recent pledge to encourage more innovation and competition in the home buying and selling market.
“However, it’s important to think carefully before you undertake to sell your own home. For example, it’s crucial to consider that you comply with the law when supplying images and descriptions of your property to prospective buyers.”
Online estate agent Trevor Mealham said he was dismayed at iSold’s listing facility on Rightmove. He said: “Following recent increases, agents are not happy that their years of membership and Rightmove’s huge profits last year are now being used to allow iSold into the marketplace.”
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Report AbuseGet Profile | If you ask an 8 year old you will get brilliant ideas on everything. When is the Exuecitive board of NFOPP going to stand up and point out (mainly to Which) that Estate Agency is as much as a profession as any other. Not a single client of mine has ever complained when I sold their property for its market value, some were even pleased when advised of rising condition. All the belly aching comes from purchasers who have no professional to advise them, who cut every possible cost and them look to blame the Vendor's Agent when the advice they got from a bloke at work or down the pub goes belly up.
Estate agents understand economics, Estate Agents work for the vendor to maximise the sale price in the market. Estate Agents have to put up with fickle amatuers who often are buying beyond their aspirational means. If you tell such an audience something they want to hear they are gullible enough to listen. Instead of Which constantly knocking agents they would do well to learn and understand how the industry works and then advise purchasers to pay for proper, informed advice. |
Get Profile | Brian, we also raised the matter with Which stating that their recommendation to the public based on iSold compared to other agents was misleading and thus sent copy to Roz and Nat at EAT. Our work for agents is honourable. Trevor Mealham INEA mls |
Get Profile | Brian, sorry to offend, but it was INEA who stopped TESCO 3 years ago for agents. This time we raised awareness that iSold may be confusing on a FS board. We also banned the self sale site from joining 2 weeks ago who RM allowed. We have also spent nearly £300,000 developing an advanced mls property sharing system and four years of hard work. We also actively got involved with the OFT research in Aug to suggest agents need no more regulation yet, but instead we recommended the OFT regulate self sale. |
Get Profile | I'm asking YOU to tell me what the 'model' has to offer (apart from late opening) in terms of innovation and advanced technology, since this is what they claim..... |
Get Profile | Again - you have not done your home work! You all keep going on about iSold being a portal and a FSBO, they are trading as and appear to be following the rules just like a High Street Estate Agent. I have mystery shopped these guys a few times now and they are on the ball and know what they are talking about. If it is a call centre it is a very well run call centre, more to the point I got to speak to a Neg on a Sunday at 4pm and on a Wednesday night at 8pm - does your office cater for this? |
Get Profile | Bristol Agent - you say
"My advice is look at the model and what it has to offer and then ask yourself which business looks the safest over the next fews years" Rather than blathering at us to 'look at the model', why don't YOU tell US what this Tesco model has to offer? I've asked more than once here - what's innovative about it? What 'advanced technology' does it use? - nobobdy seems to be able to answer. It looks to me as thought properties will go on Tesco/Spicer's site, and be fed to RM and other portals. This is NOT innovation. This is NOT advanced technology. What else does it do? |
Get Profile | Maybe EAT should start a new thread about RightMove they are in breach of their agreements with estate agents. You can't have it both ways, one minute it is a private sellers property and the next it isn't because an estate agents has bought the name of a non-estate agent! Wake up estate agents you've been stuffed by RM, abandone them now, the share price will plummet and watch them come begging to you and my money is on, iSold will be told to go away. You have the power, use it. Do as many agents have done, don't use RM, you've become (so you think!!!!) wholy dependent on them. Those that have left, haven't looked back. If you think that people only buy via RM, you are kidding yourself. |
Get Profile | Hold on a minute. This isn't a new idea, it's just a new name on the scene. There are many web property portals, corporate and private and iSold is not offering anything different but to charge the private buyer alot more than the others! It is reactive marketing, very poor quality of service, leaving the vendor to do all the work and hassel. So what happens when the property isn't sold on iSold? You can bet that Tesco will not want the agressive vendors on their backs ... which is exactly what will happen and they had to pay up front. Fear not, once the public see this as the scam it is, they won't go near them and poor Spicerharrt will be truly in the firing line. Vendors will return to the estate agents "to sell the property for them". You pay for what you get, pay peanuts and you get a monkey in charge and the one thing everyone hates ... call centres ... oh my what a big gaff Tesco's. |
Get Profile | In reply to "Ed" again I think you have missed the point with regards to Tesco. This is a Spicerhaart brand and very different to what Tesco did before. The majority of the posts appear to be from agents who are running from what Spicerhaart are doing and not taking on board just how the EA business is going to change over the next few years. My advice is look at the model and what it has to offer and then ask yourself which business looks the safest over the next fews years (yours ot theirs) as ALL businesses move towards the .com style of trading. When you last booked a holiday how did you book it??? |
Get Profile | I've been a supplier to Tesco. Spicer's have opened up a can of worms for themselves.
Supermarkets grow their business through trade volume or squeezing margins of suppliers. The deal might look attractive now, but give it a while when the service becomes established. This is also a sign that agents fees will come under pressure in the future and firms like rightmvoe are just fuelling their own price pressure points when agents look to recover their costs. However, what people don't see is that agents do make money in the good times but are borrowed to the hilt in the bad times. At the end of the day (I love that nonsense saying) agency is a people business. In the USA they have had 'for sale by owner' for decades and it has never reached more than 15% of the market and most sellers run for an agent when they find it's not as easy as it seems. Work harder, work smarter, focus on the customer and cut out the fat from the bottom line - supermarkets will find it an uphill struggle to match the skilled agents out there. |
Get Profile | I dont believe it,,if someone told me I could save 20k a year on an office before i started I would be loaded now.
I know tesco could start an online no shop business,,oh they do,,you get the old totton vedge.....i cant wait to advertise against them,,they wont know whats hit them,,,sainsburys and asda are childs play compared to hungry agents. |
Get Profile | Can we restrict comments to 100 words. Talk about liking the sound of your own inner thoughts!!! zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz i switch off after blah blah blah |
Get Profile | Could someone behind the scenes at EAT PLEASE upgrade, such that the 'Return' key actually produces a line break or paragraph break within the Comments box.... from the last few posts, we're desperately in need of it..... |
Get Profile | Can EAT not ban all the blogs which are just adverts- pay for them like everybody else - INEA do it all the time- if we are interested we will come to you- you are worse than a FSBO!! |
See Profile or Message The Dark Knight | It seems clear that the majority of people are not happy with the current costs being charged for the use of rightmove, it’s a cliché but actions speak louder than words, leave! Not that simple? Maybe not but if it was organised well enough through a network of agents across the country then there would be no reason why it couldn’t work. Agents effectively have put themselves in a corner by years of marketing the rm brand in local advert on their websites etc and its currently a corner that the majority feel they can’t get out of as by doing so would suffer a loss of business.
We live in a life of convenience and people want one website where they can look for all the properties available in their area. The propertylive platform is more than sufficient to offer this, its affordable, its under everyone’s noses, the plus also operated by the governing body for the industry and for those who are associated then what better selling point for your clients! Im guessing your all thinking this sounds very ambitious, how would it work? The way it could work is set up a very basic website which states the intention to agents to switch from rm to propertylive on a certian date, a co-ordinator would send a chain e-mail to EA’s who would in turn forward this on to other agents in the area, in the e-mail there would be a link there to add their name to a petition type list which would act almost like a gentlemen’s agreement that they are willing to do this. Then agree a plan of action of how to progress because the biggest thing in all of this is making the public aware of this as rightmove has such a prominence currently which is proven as they are one of the most visited website’s in the UK. My thought is that agents could promote this regularly in local paper ads and on their website for a good few months in advance, that from a certain date they will no longer be advertising their properties on rightmove and will now be on propertylive.co.uk. Its very much a pie in the sky suggestion but if everyone is genuinely fed up of paying RM fee’s then is the suggestion to switch over to property live such a ridiculous one? A huge annual saving is there to be had! its not rocket science it just needs all the agents to come together to make it work. I know this might open a can of worms amongst you but it this is potentially very achievable providing the correct infrastructure is put in place. |
Get Profile | Boyd Butler has a very valid point when he talks about monetising the information that estate agents generate and hold. This data has huge commercial value but estate agents have, for many years, failed to exploit this to their OWN financial benefit. Why let others profit from your hard work?
Before the portals came along (and since too), local newspapers monetised YOUR data. YOUR data - that they charge you hundreds of pounds weekly to display - helps them to sell more newspapers. This lifts cover charge revenue and also allows them to charge advertisers more. They charge premium rates to builders on the back of YOUR advertising. So they get four bites of the cherry. Estate do not need local newspapers, there are independent publishers around who could provide this function for a fraction of the price. This rarely happens, however, because of estate agents inability to act collectively. The situation with rightmove and the other paid-for portals is no different. It's the tail wagging the dog all over again. Without YOUR support, none of these paid-for portals could survive. With the likes of propertylive or radarhomes you have a chance to control, and financially benefit from, YOUR data. Purchasers follow YOUR information, NOT where it is displayed. If estate agents leave the local paper and set up their own publication, house hunters buy the local paper, see the property ads have gone and then find the new paper. Why would leaving rightmove be any different? Gavin Ward states 'every area has some chav agent who will stay on (rightmove) and sweep the market.' This couldn't happen because, unlike local papers who can continue to exist after losing property ads, a paid-for portal losing most of its customer base, is history. Estate agents continue to have the option to exploit their data for their own financial benefit. Perhaps a continuing stagnating market might provide the necessary momentum for a change. |
Get Profile | There is a fundamental flaw in all these websites. It may appear great value for the seller, despite the inherent lack of service, but lets be honest - buyers don't care. People forget, Agents offer buyers a great service FOR NOTHING! Often we find them a property, we ferry them around, take their parents, help them with lawyers, mortgages, sales progression, problem solving, schools, and so on. It really is nothing to concern yourselves with for more reasons than you can shake a stick at |
Get Profile | They might offer "the same service" for someone who lives in Bristol, but be honest, how long is going to take to roll out nationwide? A year. A number of years? Decades? |
Get Profile | Guys, when are you all going to wake up and smell the coffee? Do your home work on iSold before you comment on them and check out just what they do - they are not offering a FSBO service. They are going to be offering the same service as a High Street Estate Agent with the only difference being that they will not have local offices that cost a fortune to run. I have for obvious reasons been keeping a close eye on the iSold team and what they do and I can tell you that there are not many Estate Agents in Bristol who have 3 Valuers, 3 or 4 negotiators and a business partner the size of Tesco. Who has got the set up right now? |
See Profile or Message Property Lander | Boyd, Agent17, Honest John and a couple others - I have to say that you lot are very innovative, and a selected few who will save the High Street Estate Agents in the long run. Although I have been a member of this site for over 5 months, I always resisted mentioning that I was involved in a Property Portal development and always came here for ideas on What an Estate Agent Want! Though most of the post are Anti RM and always negative about new Portals with new ideas, I still found a few Estate Agents so insightful that I changed a whole lot of things on the Property Portal we have been working on. Though its just in testing phase with a few hundred Estate Agents and not officially gone live, and there are number of text and programming issues we are fine tuning, I will be very pleased to hear your constructive feedbacks - its at www.propertylander.com There are things like Estate Agents Profile which we have done far better than anyone else so far, or so we think :), including letting the Agents make Announcements that goes to the list of their prospective buyers, engaging buyers into discussion and so on + tweeting property, facebook integration, etc (but I will stop before I sound like I am spamming here and let you take a look at the site). I am not sure how far I can go on here about this, but will certainly be doing a press release soon on EAT and any help from you prior to that will be a great help. Secondly, I am authorized to give 6 months free membership to all of you and then make the final decision based on your input about T&C's, Pricing Structure, and policies on how to keep the Private Sales site miles away. Anways, please take a look at some of the current listings (just over over 30,000 properties so far) To test, leave the both search fields blank on home page and click search) And on any property detail page, click on Agents logo to see how their profiles work. Hope its worth your while and look forward to be encouraged by some, and more encouraged by others :) Thank you in advance. |
Get Profile | Ok Boyd I understand better what you mean now. In theory it sounds good but, knowing estate agents as I do, getting them to even consider something "outside the Box" will be difficult.
Getting paid by both ends (for sending a few messages) will help though. |
Get Profile | Folks!
PropertyLive is up and running - it is there - it's FREE! All it needs is for all NFoPP agents to use it and promote the logo - on everything - just like agents do for Rightmove. Gavin Ward is right though, one cannot drop Rightmove - yet. |
See Profile or Message gavin ward | i dont get it Boyd? Charge viewers for exclusive rights to view? why would you narrow the margin of potential viewers on the first day for the sake of £500 quid? |
![]() | Boyd, so you want vendors to pay you to market their property only to buyers who are willing to pay you to see them?
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Get Profile | INEA.co.uk The Independent Network of Estate Agents. Talk to us. Just £40 pcm and many mls tools included including remote screen technology |
Get Profile | Agent 17 I agree, Yes we need our own portal. Why doesn't EAT set up their own one, we can all join but we must have our own say. What do we think? |
See Profile or Message gavin ward | There is some good ideas flying about here and as agents we need to take the power back, I’m sure all us independents would jump at the idea of an exclusive portal but I’m not sure how powerful it would get without the corporates involved. I’m no right move fan but its obvious that they are s**ting bricks over a court case from so-called private sites like isold and any couldn’t afford a loss in the courts because that would open the flood gates. It sounds like they don’t fancy their chances especially considering that the OFT are behind it. One thing is clear, we cannot all just boycott RM, it would cost us to much money and every area has some chav agent who will stay on and sweep the market. If we all defected to another portal then we would have to be sure they are not going to entertain the likes of iSOLD, like I say this would end them up in court.
All you can do is prove your worth, convince vendors that this is a bad idea and do more in terms of marketing and customer service. What does amuse me though is Spicers being behind this whole shambles, it’s almost an admission that they are failing. The other thing is country wide (who is likely to be the worst hit by this) are the people that set up RM in the first place. |
Get Profile | I had a conversation with Rightmove, the digital property group and Zoopla all of whom are working with I Sold. They give the same answer as Rightmove, however i fail to see how I sold's web site that states "In the last ten years a lot of things got easier, simpler & better value but estate agents certainly haven't" can then claim to the portals "we are an estate agent"! |
See Profile or Message Top Neg | I just looked at iSold.com HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA. |
Get Profile | Since when has charging a fee upfront to maybe sell your house been a good idea.
Which is more interested in how much you dont pay then providing a service. Stick to writing about kettles and holidays you muppets. |
Get Profile | Honest John & Agent17.
You are so right! Rightmove have become so successful because of all the FREE advertising AGENTS give them - and have done so since the beginning. Look at agents ads., websites and all of their other literature it is plastered with Rightmove. NFoPP start using more of our subscriptions to advertise PropertyLive and insist it is shown on members ads. etc. |
Get Profile | clarky - What's The EG and where can I find it? |
Get Profile | Honest John is spot on.
We need a controllable Portal of our own and then en-masse defect from Rightmove. The rsold (which must be our universal reference) tesco thing will go away on it's own but will steal profits from 'real' Agents in the meantime. |
Get Profile | Rightmove are taking the Micheal.
When are you pathetic agents going to stop winging, take control of your destiny and leave these rip off property portals. If you all stop advertising on these portals they cease to be able to rip you off. Jo public will stop using them. Your own governing body offer a free property portal !!! why are you not using that. Spend the spend the 10k + a year ( Rightmove , Digital Zoopla ) on getting your own website in the top three on Google. Thats where you shoudl be spebding your money. Honest John- |
See Profile or Message Simon Thornton | Good, bad or indifferent, iSold attracts attention because of the Tesco connection - and because the World and his wife outside estate agency recognise that there must be alternatives to the C19th business model of expensive High Street shops that they rarely visit.
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Get Profile | Bring it on! Lets see how they deal with chains,reluctant lenders,down valuations,additional reports required.... |
Get Profile | Which? has an endemic culture of loathing estate agents. In the name of championing the consumer (and therefore flogging more copies of their magazines) they will jump on any bandwaggon that knocks agency. They blindly supported HIPs - which are costing their beloved consumers dear and they will support isold with a similar lack of objectivity. When isold folds, as it undoubtedly will, no doubt Which? will blame agents for its downfall... |
Get Profile | Perhpas someone from Which? ought to actually spend a week working in a professional estate agency. As for Beeny, have you seen her letter in The EG this week! Everyone's gone mad. |
Get Profile | Why does THIS suddenly give 'consumers the choice'? Aren't Which aware of the other sell your own home sites that have been running so far...? |
Get Profile | This just won't work. It has been tried many times before. The English house selling public prefer to use the traditional aproach of selling through High Street Estate Agents and are happy to pay a commission where a sale results and a fair price has been obtained. |
Get Profile | iSold.com claims that consumers who choose to sell their homes using its online service could make substantial savings.” Dont forget the upfront registration fee NON REFUNDABLE and sellers need to comply with regulations i can see this all ending in tears. The OFT and Ombudsman will have to monitor the whole opertatin very carefully. |
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See Profile or Message gavin ward