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Today's Headlines:
House prices fall or rise (take your pick)
4 comments
House prices went up slightly – by 0.4% – in July, the Land Registry has reported. It
Knight Frank stay quiet after conman is jailed
9 comments
A tenant who faked his identity when renting through Knight Frank has been jailed for three
Rich overseas buyers keep prime London market aloft
0 comments
Chinese buyers are expected to replace Russian investors as major players in the prime central London
Moving occasion: today's the day!
0 comments
The most popular moving date is today, September 1, the Post Office has revealed. The two next
Prospective first-time buyers sink to new low
0 comments
The proportion of buyers expecting to buy for the first time in the next 12 months
Housing market 'edging towards double dip' claim
2 comments
Net lending plummeted in July to the second lowest monthly figure since records began in 1993,
Henry Pryor Blog
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Welcome to a new monthly blog by Henry Pryor, estate agent turned entrepreneur, inventor and expert
Rightmove profits climb 39% as more agents sign up
14 comments
A rise in the number of agents and an overall willingness to pay more to Rightmove
Portal creates new 'check out your competition' stats
1 comments
Property portal Home has created some new statistic pages on its site which we reckon will
Six in ten mortgages are now for house purchase
2 comments
The proportion of mortgages being taken out for purchases, as opposed to remortgages, is at its
News Story
Reprimand for agents who outed lesbians on Rightmove
Wednesday 23rd September 2009The estate agents who labelled a house on Rightmove with the reference ‘lesbians’ have been rapped by the disciplinary panel of the Royal Institution of Chartered Surveyors.
The Bury St Edmunds branch of Jackson-Stops & Staff in Suffolk had been selling a property for Suzanne Richards and Sarah Dobinson. They discovered that the word ‘lesbians’ was at the bottom of the Rightmove advertisement for their house, in the space normally reserved for a reference number. When the couple complained, they were apparently told in an email: “We fail to see how we have discriminated against you.”
Last July, they received £5,000 in an out-of-court settlement but the matter was not over until this month, when the firm appeared before the RICS disciplinary panel, charged with failing to act with integrity. The panel found the charge proved.
A rule of the RICS is that member firms should never identify clients by any reference to gender, disability, race or sexual orientation.
The panel heard that the word ‘lesbians’ had been inserted into the reference line on Rightmove by a junior member of staff. The firm had issued a full apology to the pair, paid damages, and implemented equality and diversity training for all staff. The firm, which had not breached disciplinary rules before, had also introduced a new checking system for entries on websites.
The panel reprimanded the firm over the incident, but decided not to impose a fine. However, it did award costs of £3,572.
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Related News Stories:
House prices fall or rise (take your pick)Wednesday 1st September 2010
Knight Frank stay quiet after conman is jailed
Wednesday 1st September 2010
Rich overseas buyers keep prime London market aloft
Wednesday 1st September 2010
Moving occasion: today's the day!
Wednesday 1st September 2010
Prospective first-time buyers sink to new low
Wednesday 1st September 2010
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